Never again will I sail with Marrella, from day one the drains stank and had to be treated daily, this permeates around the ship.
The food in the main dining room and the cafe is substandard cheap rubbish, I've never sent a meal back on a cruise until this one.
My wife got sick on day 7 with diarrhea, probably something she ate.
I caught them replacing the premium ingredients of the ...
we sailed on this cruise as we wanted to visit the amazing cities around the baltic
1st The good points. The Onboard staff were all amazing from the Cabin stewards to entertainment crew, all very friendly and helpful. But I have to make a special mention to 2 members of staff who did go that extra mile to make our cruise special Putra our cabin steward was exceptional in trying to sort out our ...
Everything about this cruise was awful.
The embarkation in Newcastle took hours, shuttle buses overcrowded and we spent so much time queuing for everything. Once on board we were advised to upgrade to premium drinks package and after sampling the all inclusive drinks it was obvious why! The same applied to the quality of the food!
We pre booked two excursions for when we were in St ...
Even before the cruise Tui behaved poorly. Tui claimed the Kremlin was shut due to an extra national holiday when in fact it is always shut on a Thursday. We cancelled that excursion as a trip to a convent really wasn't worth almost £700 per couple. I am still waiting for a response two months after submitting a written complaint about the misleading information. Not everyone was informed of ...