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3 Helpful Votes
Sail Date: August 2017
This was our third cruise with Thomsons. We first sailed on this ship 8 years ago around the Canary Islands - a pleasant time enjoyed by all. Earlier this year we enjoyed a week onboard the Spirit around the Eastern Med area, again quite ... Read More
This was our third cruise with Thomsons. We first sailed on this ship 8 years ago around the Canary Islands - a pleasant time enjoyed by all. Earlier this year we enjoyed a week onboard the Spirit around the Eastern Med area, again quite a pleasant voyage including the Thomson flight from the UK. However this recent cruise around the Baltic states was really plagued with onboard problems. My wife and I along with a few hundred other passengers left the ship with unpleasant medical issues relating to poor hygiene and poor fresh air circulation problems. The quality of the food from a nutritional value was well below par, and when we asked for some fresh vegetables they turned up still bloody frozen in the middle!!. Our waiter had a terrible cold and was still working in the main restaurant. I followed one crew member out of the toilets who didn`t wash his hands and went straight to work in the bar area handling drinks glasses serving passengers. There was virtually no fresh air delivery in the cabins - just recirculated warm air carrying germs. We reported this issue three times but to no avail. Along with many others we talked to on departure morning - we couldn`t wait to get off. We are still ill to this day as I write this. Thomsons/TUI you really need to get this sorted or face legal challenges. Read Less
7 Helpful Votes
Sail Date: August 2017
We were two couples who choose this cruise because of destination ports. (St Petersburgh,Tallin, Copenhagen) and the embarkation port which is close to where we live. We decided to push the boat out (excuse the pun) and booked Deluxe ... Read More
We were two couples who choose this cruise because of destination ports. (St Petersburgh,Tallin, Copenhagen) and the embarkation port which is close to where we live. We decided to push the boat out (excuse the pun) and booked Deluxe balcony cabins with premier service and all inclusive. Now we didn't expect to dine every night with the Captain but we did think our on board psend would be at a minimum. but let me enighten you on just what all inclusive DOESN'T mean 1) Bottled water in cabin £2 a bottle 2)Cabin mini bar. Bar prices 3)Taking valuable jewellry? Cabin safe £25 per voyage. 4)Want to keep in touch with home? Wi Fi £8/hour 5)Fancy a coffee in the ship's coffee bar? £1.70 (A/I concessionary price) 6)Laundry. A carrier bag size bag which must be closed. Wahed and folded only£14.95 7)Fancy a tour of the ship (with a cup of tea with the Captain thrown in?) £49/head 8)A good programme in the show room and fancy a ringside seat? £8.95 9)The all inclusive drinks do not include the more expensive cocktails and spirits so there is a confusing list of what you have to pay extra for. 10)If you didn't have a drinks package and decide to have one anyway £199/week. and whar about your little darlings? A drinks package for pop,juise etc only £99/week An hours pampering in the beauty salon will cost £100 No wonder they boast that tips are included!! On the plus side the ship itself,although dated was immaculate. The cabins were large and pristine and all the crew pleasant and helpful. The ships dance team were brilliant and worked their socks off. Food was average and the choices limited. Even the specialist restaurants which again were between £17/20 head extra were nothing really special. All in all this company try to milk their captive audience even to the point of auctions of sporting goods and a permanent shop selling booze,trinkets jewellry etc. We have been on many cruises but this is the first with Thomson and it is surely the last. Read Less
Sail Date: August 2017
We chose this cruise because we wanted to sail from Newcastle and we liked the itinerary - we wanted to see both Tallin and Riga and also the small Danish island of Bornholm which not many cruise ships go to. We also wanted to try ... Read More
We chose this cruise because we wanted to sail from Newcastle and we liked the itinerary - we wanted to see both Tallin and Riga and also the small Danish island of Bornholm which not many cruise ships go to. We also wanted to try Thomson Celebration as we have previously sailed on Spirit and really enjoyed it. We were not disappointed with the ship, its the right size for us and we liked our balcony cabin. The food was good and the staff were very friendly. Entertainment was as good as on the Spirit, fabulous shows and singers. The ports of call were mostly good and getting through passport control at St Petersburg was easy. We thought it might be complex but it was fine. Don't be fooled about the visa situation though - you can still book independent tours who will provide the same group visa for you - some of our passengers had had some better tours than the Thomson ones so do your homework. Tallin is amazing! Don't miss this port, it is just gorgeous. Sadly we had a complaint - they took more money from our credit card than what we had actually spent and more than 2 months on we haven't even had a response and we are dealing with the complaint through our travel agent. Not happy! Read Less
10 Helpful Votes
Sail Date: August 2017
My boyfriend and I booked our trip rather last minute and booked a lot of excursions too online before we left. On arrival at Newcastle port, it was a little confusing for us where we had to go as there was a queue to drop off your ... Read More
My boyfriend and I booked our trip rather last minute and booked a lot of excursions too online before we left. On arrival at Newcastle port, it was a little confusing for us where we had to go as there was a queue to drop off your luggage which you had to do first, before you proceeded to a check in signposted building - easily sorted no big deal A lot of people commenting on the standards of the ship, we found our room and the restaurant very comfortable, there are a few restaurants on board that you have to pay a subsidy for again - no big deal. The staff and food was fantastic, Johnny on reception and our housekeeper Dede were lovely, and the waiters were equally friendly and lovely people. The excursions again, all great, with really good knowledgeable guides The only down points..... - my boyfriend and I although on holiday need to keep connected with work, and so accessing emails, it was mentioned the internet connection was pretty slow - understatement, for the speed you get the price should be a lot lower, ranging from £8 for an hour, to £90 for 2 weeks per device, we were told we could connect multiple devices via one wifi connection purchase, but whenever we logged in from different devices it logged the other person off.....again no real big deal, but I think Thomson should charge a price in keeping with the poor connection Right......now what really bugged me, my boyfriend and I are in our 30s, when we told our friends and family we were going on a cruise the reaction was why?! because cruises seem to be appealing to passengers a lot older than us... This is where my temper was tested - As mentioned the cruise, destinations, the ship, the staff the food were amazing But the other passengers :| where do I begin……it seems the people this cruise attracts are plain idiots - I’m surprised how such an older generation is so rude, there is one buffet restaurant the Lido, where so many older people leaned over my tray to get to something, pushed in queue, can't you wait?! where's the fire?! to which I told a few to wait and not lean over my food - There is an Indian/Chinese restaurant on board where we ate on many evenings, there was a charge for this restaurant, but the food and the service made it worth it......in this restaurant there was an older gentleman and his wife (who were white and British - my boyfriend and I also white and British) shouting at the Indian waiter telling him they didn't know how to cook Indian food....really?! so an old rude white man knows more about cooking Indian food than an Indian chef?! I don't think so, he was moaning for ages, his wife telling him to shut up, but he persisted, pushing his food around his plate like a child having a tantrum, the only people’s meals you ruined were everyone else in that restaurant who had to listen to you speaking so appealingly to the waiter, absolutely disgusting and I hope you read this, you’re an absolute embarrassment - What else?....on some of the excursions, they were walking tours, WALKING being the give away as to what the tour would involve yet, again, lots of older people moaning about the walking In summary, a great cruise, great ship, staff, food, ports of calls and excursions, the only thing that ruined it for us, was the amount of moaning we had to endure from other passengers… Read Less
4 Helpful Votes
Sail Date: August 2017
Never been on an ocean cruise and choice this one because we had never been to any of the countries visited. When we booked the itinerary stated Copenhagen and Oslo as destinations but prior to the cruise we were notified of the itinerary ... Read More
Never been on an ocean cruise and choice this one because we had never been to any of the countries visited. When we booked the itinerary stated Copenhagen and Oslo as destinations but prior to the cruise we were notified of the itinerary and the ship did not dock in Copenhagen or Oslo! Both cities were available by a coach trip. The cabin on deck 2 was very comfortable and larger than expected and Joko looked after our room wonderfully. As we were at the bow end only the bow thrusts were noisy. Always had hot water for the shower and lovely clean towels. The service in the Meridian restaurant was very slow and we decided to eat in the buffet restaurant Lido. Food was plentiful and hot, the work station was excellent. Drinks were by waiter service and we often had finished our meal before a glass of wine arrived! Tea and coffee were self service. Water was only available in the Lido restaurant, otherwise it was to buy by the bottle. Both Horizon and Hemingingways had continuous piped music as did the outer Lido area. It was apparent that there were not enough seating areas for all the passengers on board, especially at night and if weather was not too good. Some of the evening shows were excellent whilst some were mediocre. The staff were very friendly and always offered a greeting. However, the drinks waiters quite often walked around looking at the floor. We enjoyed the cruise but it did not wow us to think Yes we will return. Read Less
7 Helpful Votes
Sail Date: August 2017
Seeing St Petersburg and Tallin were on our wish list and with the ship sailing from North Shields (30 minutes from home), this was a no-brainer! Embarkation was a little chaotic with staff everywhere shouting out what to do and where ... Read More
Seeing St Petersburg and Tallin were on our wish list and with the ship sailing from North Shields (30 minutes from home), this was a no-brainer! Embarkation was a little chaotic with staff everywhere shouting out what to do and where to go. Hundreds of people milling around being told to 'move forward' over loudspeakers with no idea which line of passengers was being shouted at. A Thomsons flag outside the terminal suggested that we should use the right hand entrance which was entirely incorrect. From here cross the entire building through the hundreds sitting down, to join the end of the queue inside the other entrance. Bags were being taken at the end of this queue and boarding cards issued along with medical questionnaire. Fill in your medical questionnaire and cross the waiting hoards again to a desk to collect a coloured card. Then join the queue to hand in the questionnaire. Then find a seat and join the waiting hoards to be called via colour to the boarding desk. At least one desk could be eliminated. A family arrived at the front of the boarding queue to discover that they didn't have a coloured card because they hadn't handed in the questionnaire…. However, the whole process took under an hour so despite the confusion it was swift. Boarding and into cabin was done in the rain but that isn't Thomson's fault although the top layer in my suitcase got wet! I had two pieces of luggage. One was suit carrier because we fancied attending the Captain's Gala which we probably wouldn't bother with again because all the queuing and waiting around added over an hour to meal-time. So if you want to avoid dressing up you can eat in the Lido or if you want to dress up but avoid the waiting and photos you can book Al La Carte. The other suticase was way over the 23kg limit (only noticed when I read the rules again on the way back!) but no-one complained to me. The bags were all safely delivered to the room within 30 minutes of boarding. Cabin 145 is on the starboard side and is billed as a deluxe. I agree with many other comments that the ship is looking tired and old-fashioned but we have travelled on Celebration before and like it so knew what to expect. What I couldn't remember was the electrical socket layout so here is the definitive for this cabin: two sockets. One is continental round two pin at 220v and the other US two flat pins at (presumably) 110v. I presume this because a hair dryer ran much slower in the flat pin socket than the round pin. I believe the flat pin to be inherently less safe so I bought a 3 socket extension lead from home and used it with an adapter in the round pin socket. Cabin 145 is a deluxe cabin on deck 7. I booked it because of the position in relation to the rear staircase and deck 7 because it is not overlooked. Deck 6 is the promenade which is below and 8 the lifeboats. It is fairly large with a double rectangular window and was set up as a double for us. Plenty of storage with two wardrobes, 6 large drawers and bedside lockers with 2 drawers. There is enough spare room in the fridge for your own bottles. Tea and coffee facilites although never enough milk sachets, as normal. Fabulous service from Glenn, the steward who managed to tidy the cabin 3 times a day! The cabin does look a little tired now with brown and pine- fairly dark for today's tastes. But with the exception of the old-style radio built into the end of the desk, everything worked except the hair-dryer. We did not bother to report this because my wife bought one having learnt to never trust hair-dryers in ships and hotels!The TV reception is pretty poor in terms of picture quality but both Sky and BBC World news are available and normally the picture was viewable. The one fault that constantly annoyed me was the lack of of water pressure in the shower. Turning it full on and holding the head upside down resulted in a fountain less than an inch high...We spoke to other passengers and were assured that on deck 2 this was not an issue. The drain from the bath (shower is over bath) blocked one day and was cleared within minutes by an engineer. I would book this cabin again. We spoke to many guests who were in cabins on decks 1 and 2 and no-one seemed to have a problem with cabin size or facilities. One couple on deck 1 claimed to have more room because their cabin did not have a bath. Because of 'enhanced hygiene' the self service laundry was closed as was the library. Breakfast was served by staff at the servery rather than self-service. When we were last on Celebration the area outside the library and card room was a sitting area with a piano. It has now been turned into a coffee bar (Coffee Port) and the excursions desk. The whole area has been done very well indeed and the coffee is Lavazza which was very welcome. Whilst it is a premium price anyone on the all-inclusive deal does get a discount and so 2 cups cost less than £2.50 extra. I am not a huge fan of the Meridian restaurant where I find the menu rather unadventurous. We therefore booked a meal in each of the Al La Carte restaurants. We were impressed with Mistrals last time so were looking forward to eating there again and had read good reports about the Asian restaurant. By Tuesday the enhanced hygiene was over and everything back to normal. On the Tuesday night we ate in Mistrals. We booked all 3 restaurants as there was an offer of all three for £47.95 additional charge. The standard of both service and food was very good.. A total of 7 courses, with an amuse bouche and sorbet not on the menu. I had comments only about the lobster, which I would not normally choose and I found tasteless, and the coconut crème brulee which had no coconut taste whatever. The rest was superb including the escargots and the fillet steak. A word to the wise here- if you are on the Al Inclusive tariff then wine by the glass is included. Don't buy a bottle- the waiter will fill your glass all night long anyway. Another night we ate in Kora La, the Asian Al La Carte. This was wonderful as the main course is specified by yourself in terms of both meat and heat. My Wife loved this. The quality was good and the service fine until it got busy and then slowed down to a crawl. We booked again in here for the final night and the standard of the chicken had plummeted. First time it was great- second time it was stringy and obviously leg/wing meat. This was raised with the Head waiter who told us that they do NOT use breast meat. Conclusion- we had been lucky first time! The Hot Stone Al La Carte is set up on the Lido deck each evening. A VERY hot marble stone is presented to you with a small selection of raw veg and the meat/ fish of your choice. You cook it yourself. This sounds great in theory but we couldn't see how it would work in practice. I like a rare steak- my Wife a medium. Surf and turf involved lobster tail so that would be a third cooking time. Whilst my steak would take 7/8 minutes plus 5 minutes standing time, what would happen with the chips which were hot when bought to the table? Other guests confirmed that the whole thing was just too much bother and created worry about raw food. So we accepted the option to have the chef cook our steaks and then used the stone to cook the veg whilst the steaks stood. Then the stone came in useful for warming the chips and steaks as we sliced it up- great! We also couldn't understand why the menu included a choice of 3 sauces- wasn't that going to create quite a mess? But then they came in little dishes so were more of a selection of dips than sauces. It does seem to be a rule that if you book early you get the All-Inclusive deal thrown in, if you leave it later then the price goes down but the AI cost goes up. To the point where it costs £400 if you leave it until boarding (£200 a week each!) AI is definitely worth if you get in early. Without the AI a cocktail costs £4.50. Some drinks (Pint of Heineken, premium cocktails) incurr a small charge even to AI customers. It wasn't until the last day that we worked out that we could have a coffee (outside the meals) on AI if we asked. It was perfectly acceptable coffee although not as good as paying a small premium in the Coffee Port. The entertainment was great. The showteam, a group that travels round the fleet 'filling in' for the other teams, were incredibly hard working. Not just learning 10 different shows but also all the routines within those shows. I wasn't impressed at first but realised later that I disliked the Queen show so much not because of the showteam but because I don't like Queen! As the time went on I became more and more appreciative of their skills. Their Tamla Mowtown show and Moulin Rouge tribute were the highlights for me. A particularly 'brutal' staging of Roxanne with the boys throwing one of the girls around the stage was both disturbing and skilful and bought the audience to it's feet. One show that didn't work at all for me was the 'International Music Awards'- if you are going to sing the songs of the most successful female artist of all time then you probably shouldn't change her music and words around- Adele probably knows what she is doing. Ian Bagshaw, the Cruise Director is also a very fine magician! (But terrible comedian!) Showtime is ruined some nights by the people in first sitting simply not leaving. Those who come in for the second show have quite a problem finding seats on popular nights. We had a fascinating series of lectures by Robert Simpson about The Russian Romanovs and history that we greatly enjoyed. Robert is obviously very learned and didn't shy away from giving his opinions. He seemed permanently surprised to find himself lecturing to full houses and received gratitude with humility. Even if you think lectures are not for you this series was great background to what we were going to see in St Petersburg and the contrast between Robert's true and historical representation of the facts (Catherine The Great was really quite ruthless) and the glossing-over of the facts by our Russian Tour Guide was marked! As far as te guide was concerned the 1917 revolution was just a natural course of affairs- Robert's depiction of the Tsar's incompetent governance explained it and even hinted at how it might have been avoided. Well done Thomson for having him on. I can't judge Liberties or Hemingways at all- we never went in there! I did try the casino for the first time in my life and left with a 50% profit on the roulette... £5! We love Horizons and an ideal evening would be meal>show>Horizons Cocktails. Truth is we had such a laugh with the fellow cruisers that we ate with at the 'Captains Table' that we often ran out of time. It was incredible how many of our fellow passengers were repeat cruisers, and the majority on Thomson ships. The reason is the staff and crew and the training that goes into making them friendly and approachable. No passenger seems to treated differently. Deck 1 to deck 8 is all the same to the crew and no passenger gets priority over another. In this way there is no 'pecking order' such as on ships with exclusive restaurants for high-paying passengers. Thomsons acknowledge repeat passengers with a Captain's Reception and a little badge- just a 'thank you'. A quick summary of the ports (we did only 1 Thomson excursion- Copenhagen); Fredrickstad- Nice. Local people had set out a trail of yellow stars into town to their craft shops and cafes. Fabulous photo opportunities around the star-shaped town moat. Not a lot of chance to spend money! Walk in. Aalborg- 'Europe's Happiest City'. Well, yes, I'm sure it is. We walked to the Modern Art Museum which was fabulous. Stockholm- We got the free shuttle in and then joined the mile long queue for the free shuttle back as all those who hadn't paid used it to get back to the ship. Stockholm is lovely and perfectly walkable. We did the Vasa Museum (like the Marie Rose but better!) and then walked through the City centre. Tallinn- Unbelievable old town. Could not be more attractive if purpose built by Disney. Again, perfectly walkable from the port and no need for excursions at all. St Petersburg- Having checked out the Thomson excursions we realised that to see everything would be extortionate. So after some intense research I booked a 2 day tour with Alla Tours. Do not believe Thomson's constant lies about 'you are only covered by a group visa if you book with Thomson'. 'Your head will explode at immigration if you do not book with Thomson'. All rubbish! All you need is your passport and a valid excursion ticket. The guide then meets you on the other side of immigration and, in a party of just 16, you set off with your headsets for the most intense 2 days of sight-seeing ever! Full review on TripAdvisor! Helsinki- Why? I mean, why Helsinki? When the highlight of a 45 minute cruise around the bay is Finland's last remaining submarine (in dry dock) and the ice breaker ships (moored up and tied together, it being summer) and highlight of the market square outside the parliament is a line of ladies knitting hats, then you know that your City is maybe not a tourist hot spot. Copenhagen- Yes! Bloody difficult to get to from Kalundborg where the ship berthing fees are obviously much cheaper. Thomsons can then also get passengers to pay £6 each for a seat on a shuttle coach and make a profit on that as well. 90 minutes there and 90 minutes back. Once there we found that 14,000 passengers from 3 giant cruise liners had moored next to the Little Mermaid and blocked the streets with their coaches before we got there. Very inconsiderate. But the Havyn area for a meal (£48 for lunch....) and a wonder around was fabulous. Wouldn't do a 'tour' if there again. Read Less
6 Helpful Votes
Sail Date: August 2017
We are 1st time cruisers, family of four, including two older teenage children. Everything went smoothly, journey and embarkation. Lovely welcome on board by staff. All staff were excellent their whole aim was to keep you happy and serve ... Read More
We are 1st time cruisers, family of four, including two older teenage children. Everything went smoothly, journey and embarkation. Lovely welcome on board by staff. All staff were excellent their whole aim was to keep you happy and serve in any way possible. The ship was very comfortable, cleaning was continual, everywhere so nothing was ever dirty or untidy. Rooms were made up twice a day, always clean towels. Cabin Steward Joko was very friendly helpful and pleasant. Ours was an outside cabin on deck 2 with the girls next door. These were not huge but were perfectly comfortable and kept clean and tidy. Food was fabulous we used a combination of the Lido and Meridian restaurants. Food was good in both but particularly in the Meridian Restaurant where we enjoyed excellent service from our waiter Alpin. We had a free upgrade at the point of booking to all inclusive, this was well worth it for a family party. After our evening meal we enjoyed the nightly shows in the Broadway Show Lounge, entertainment was very good and was enjoyed by the whole family. we also enjoyed the other entertainers around the ship performing in different bars and decks at various points throughout the day and night. We enjoyed all our destinations and ports of call. Being an active family we were happy to walk into many of the destinations on our own and found most walk in ports were about 20 mins on foot to get to the main points of interest. We did take a couple of payable shuttle busses in Stockholm and Helsinki as these were a longer distance and also a shorter amount of time was allowed in these two places as it was an early leaving sail time. We found this the only disappointing thing, that that some shore days were not as long as we may have liked. Excellent full day trip in St Pertersburg which included a guide who spoke excellent English, and a very good Russian meal, which we all enjoyed. All in all a good holiday with very good memories to take away. Read Less
4 Helpful Votes
Sail Date: August 2017
My wife and I chose this cruise primarily for the ports of call which were varied but all interesting in their own ways. The smaller ports such as Fredrikstad and Aalborg were very welcoming and the larger ports such as St Petersburg and ... Read More
My wife and I chose this cruise primarily for the ports of call which were varied but all interesting in their own ways. The smaller ports such as Fredrikstad and Aalborg were very welcoming and the larger ports such as St Petersburg and the capital cities had much of interest. You can always find fault if you want to but for us this was yet another fantastic cruise. It was our first time on the Celebration but we preferred it slightly to the Majesty which we have cruised on twice previously (and loved). Our cabin was spotless and the dining and entertainment experiences were pretty much faultless. In our experience all cruises are of similar high standard so it's probably best to highlight the areas where this cruise exceeded expectations. 1. Thomson Show Team - who worked tirelessly throughout and delivered top quality shows and performances. Thanks to Nicky, Beth, Alice, Ewan, Alex and the others for making it so special. Even when one of the team was sick and unable to perform the others rallied round to ensure the show went ahead. 2. Dining experiences were generally excellent but our personal favourite was Manny's panini and tortilla bar at lunchtime on the Terrace poolside at the back of the Lido. A marvellous selection of snacks made to order. Lido restaurant coped well even when the ship was full and we loved Meridian for dinner. 3. The destination ports - where we took a tour in each port. All guides were incredibly knowledgeable and my personal favourite (in Helsinki) had a wicked sense of humour. Thomson maybe not quite as slick as others in terms of excursion organisation but the choice is extensive and I felt were greater value for money than other cruise companies. The only negative for us was the difficulty in securing a table for two at dinner in the Meridian restaurant which is our preference. Not a big issue though and we didn't mind the odd occasions where we had to share. In summary, great ports and excellent onboard experience plus top notch Thomson staff made this a cruise to remember. Read Less
2 Helpful Votes
Sail Date: July 2017
We have sailed with Thomson many times, but we consider that " penny pinching " is now in force. Menu wise - now only three courses, unless you request an extra starter, but food in general was ok. Ship just the same - charming ... Read More
We have sailed with Thomson many times, but we consider that " penny pinching " is now in force. Menu wise - now only three courses, unless you request an extra starter, but food in general was ok. Ship just the same - charming - but does show its age. Entertainment probably the worst we have experienced, no lack of effort, but the singing quality not up to scratch, fortunately the dancing was first class. The lectures on board very interesting. Having had my little moan I am sure we will travel with Thomson in the future, we like the smaller ships and without doubt the staff just cannot be beaten. The excursions we did with Thomson ok, but over-priced. In St Petersburg we did a 2 day Grand Tour with Alla Tours and would strongly recommend them. All in all we had a great fortnight and met with many interesting people Read Less
7 Helpful Votes
Sail Date: July 2017
We had wanted to do a Baltic cruise so the chance to sail from Newcastle was too good to miss. Very handy and well organised. However ough we'd sailed on Celebration two years ago, standards have dropped, in food, service and ... Read More
We had wanted to do a Baltic cruise so the chance to sail from Newcastle was too good to miss. Very handy and well organised. However ough we'd sailed on Celebration two years ago, standards have dropped, in food, service and entertainment. We had upgraded to a deluxe outside cabin and the walls were badly insulated to the extentar we could hear conversations on either side of us. The room was well maintained by our cabin boy but the ship is very weary. Poor bathrooms supplies with soap and body wash dispensers. No shampoo etc. The staff were generally very helpful though getting top ups of drinks in the main dining room was hit and miss. The food wasn't always hot, small portions and no luxury offerings, except lobster Thermidor which was frozen and bland. We paid to eat in the three speciality restaurants but Mistrals was not as good as on previous ships. The hot stone was just outside the lido so not a particularly good spot. The best of the three was definitely Kora La which was splendid. The ship seems to dock in cheap moorings well away from the main highlights more often so we had to walk taxi or pay for the Thomson shuttle. The sun lounge is a nice location if you want a more comfortable sun bed away from the noise of the lido. The entertainment staff worked hard but the shows have been around for some years on Thomson ships and need updating. It was also hard to get a drink in the show bar at night- we'd place an order then never see it or only part of the order arrived. The gym was totally unsupervised and people were using machines wearing flip flops and totally inappropriate wear. Read Less
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