Marella Caribbean Cruise Reviews

Just got back from a terrible week abroad this ship . We went in a group of seven ranging from 2yrs to 60 to celebrate my husband’s 60 birthday . This was spoiled by all seven of us suffering from severer illness. This was due to the poor food quality and preparation. Staff lacked etiquette and serving training ( one staff member stabbed a roll with a fork to serve after trying to sever ...

From booking and all the confusion over flights being changed, seats not booked when paid for, poor after booking service where your passed from pillar to post because we booked by phone, although you are all Tui, shop or messenger don’t want to deal with you. Flight fine, transfer fine, cruise leaves a lot to be desired, ship needs a lot of refurbishment, not nearly enough toilets, always out ...

Thanks but no thanks March 2024 So let's have an honest review rather than one designed for your family to see. Staff are very friendly supervisers are lazy and officers give you lip service. Food is a disgrace apart from nonna's restaurant everything everywhere else is like warm slop. Bacon cooked in chunks in the oven so the middle is uncooked in the marketplace, flysheet around drinks ...

Just returned from two weeks on the Morella Voyager around the Caribbean. 25/2/2024 – 10/3/2024 Having read many good and bad reviews! This is my personal opinion. I hope it helps those trying to decide whether to give Morella a try or may answer some of the questions you may have before traveling. 1. Drinks and bars Good selection of drinks in the all-inclusive package, ...

The low score is a result of poor customer service. This cruise was for a special birthday and as such we researched available cabins very carefully, not being prepared to book unless a suitable cabin was available. We booked and secured a cabin and were looking forward to our cruise. On arrival the cabin key did not fit our prebooked cabin, it had been changed from mid ship, port side, to ...

Family cruise for half term. Entertainment was very poor. Barely any entertainment during sail away, the entertainment on board was rubbish. The food in Latitude was terrible and the wine utterly undrinkable in every bar. The food was basic throughout the ship. Except the pizzas at Nonna’s were nice. My 6 year old grandson got told to leave a room where they had an air hockey table because ...

We travelled with Marella same embarkcation in 2022. Rebooted on the positive journey last year. The ships hygiene is poor. They don't wipe down tables after use in the Island restaurant (indoor or out) when we spoke to someone they tried to justify the lack of care due to a Customs Inspection on the day. However, whilst they removed dishes quickly, they didn't wipe at all, the entire 7 days ...

Overall this was a very disappointing cruise. It was always overcrowded with limited sunbeds during sea days and seats in the evening. Everywhere you went you had to queue up. We only ever had the use of a waiter on two occasions in a fortnight. Every drink had to be queued for at the bar. The service was really poor. A great selection of drinks to enjoy when eventually you did get ...

We chose this particular cruise because of the itinerary (11 islands in 14 days). We'd been to the majority of the islands before but wanted to go back to certain islands. We paid extra to chose our cabin and we opted for 82** right at the back of the ship. The bed was right against the wall with access only at one side (so no bedside tables), the air conditioning wasn't working and the balcony ...

It was our 50th wedding anniversary. We have been on several Marella cruises and find them exceptionally good value. This latest one however was a disaster from the beginning. Embarkation was tedious, worse ever. Our fridge did not work, took three days to fix. Food quality and choice definitely deteriorated compared to previous cruises/ships we have been on. Wondered if due to Marella policy of ...