Marella Canary Islands Cruise Reviews

From booking and all the confusion over flights being changed, seats not booked when paid for, poor after booking service where your passed from pillar to post because we booked by phone, although you are all Tui, shop or messenger don’t want to deal with you. Flight fine, transfer fine, cruise leaves a lot to be desired, ship needs a lot of refurbishment, not nearly enough toilets, always out ...

Thanks but no thanks March 2024 So let's have an honest review rather than one designed for your family to see. Staff are very friendly supervisers are lazy and officers give you lip service. Food is a disgrace apart from nonna's restaurant everything everywhere else is like warm slop. Bacon cooked in chunks in the oven so the middle is uncooked in the marketplace, flysheet around drinks ...

We chose this cruise for the itinerary, which was fantastic. The weather made it for everyone. The service in the Latitude bar was good (thankyou Ronaldo & Ririn). The ship is dated, the cabin with extended outside balcony was tired & worn, the balcony being as big as the room which we thought was weird, The beds were uncomfortable and the bed linen and towels were old with that yellow ...

Let's start with the staff. Most of them were polite and extremely helpful. The entertainment staff put on some great shows. Johnny the cruise director did a fabulous job. A cabin is a cabin. We were inside. So we got what we expected. Unfortunately, we had to ask for the milk and coffee to be topped up as it wasn't done so. Ok, only a small thing. But it means a great deal. You feel ...

Let's start with the staff. Most of them were polite and extremely helpful. The entertainment staff put on some great shows. Johnny the cruise director did a fabulous job. A cabin is a cabin. We were inside. So we got what we expected. Unfortunately, we had to ask for the milk and coffee to be topped up as it wasn't done so. Ok, only a small thing. But it means a great deal. You feel like a ...

TUI choose what ports they dock at during the cruise, they choose what excursions to include and sadly, on both counts, this was awful. The excursions to rome and barcelona both had long coach trips around the cities and then being dropped on the outskirts of the city with no map or guide. During the coach trip around the city the guide in the bus pointed out things but if you were slow, or on the ...

We have just returned from the Western Mediterranean cruise on Marella Voyager and sadly this is the worst holiday we've had. It was supposed to be a special holiday, we really wanted to visit Italy and thought this would be a good way of doing so. To begin, I'll give a review of the facilities. We booked a balcony cabin which was lovely - much more spacious than we expected, nicely ...

It was evident that a substantial amount of money was spent on refurbishing the ship, but elements remained outdated. The itinerary of our second week was changed twice due to “construction work” and “water shortage”. This then resulted in an overnight stay in Barcelona in port. Whilst we admired the concept of the Kitchens, we found the food cold, repetitive, and restrictive over the two ...

This was my 5th marella cruise in 15 month and was terrible compared to the rest of the fleet.FOOD WAS DISGUSTING. The fried eggs where burned on the bottom and around the white, but the rest of the white was still uncooked and snotery. In the kitchens it is the same food every lunch time The beef and chicken served in the all inclusive restuarants was tough and dry. Sevice in the bars was so ...

So I’ve arrived back today after sailing on the voyager( tui ) ship for one week we were super excited to go on our first cruise , we had a good flight , but when we got to Palma airport we waited nearly a hour to get our cases. We were taking to the ship and it looked beautiful when walking on , the staff were amazing! In all departments Pippa was amazing helping us with our trips . ...