8 Tenerife Repositioning Cruise Reviews

Iberian Delights, lived up to the usual smooth operation one would expect from Marella, embarkation was smooth and efficient, less than 10 mins from dockside to our cabin which was well equipped the bathroom had fluffy towels, hairdryer, ... Read More
Iberian Delights, lived up to the usual smooth operation one would expect from Marella, embarkation was smooth and efficient, less than 10 mins from dockside to our cabin which was well equipped the bathroom had fluffy towels, hairdryer, shampoo and shower gel, the cabin was very clean and roomy, plenty of space for clothes and suitcases, tea, coffee making facilities, replenished daily by our cabin boy Aldrin who was always helpful and friendly. Dining, we ate in the dining room every evening, the menu was varied well presented and on the whole offered enough of a choice that even those who like to complain should have been catered for. Breakfast and lunch were also exceptional afternoon tea was a lovely treat, the words spoilt for choice spring to mind. Overnight sailings meant that there was plenty of time to experience all the on board entertainment on offer. As to shore excursions a really great itinerary from start to finish, and the bonus is only one sea day, the only hiccup was the tender operation for Portimao which due to sea conditions and the fact that everyone seemed to have the same idea as to their timetable for going ashore caused a few people to get a little agitated.(I still think a simple register with time slots bookable the day before would be a simple solution to this problem). We will certainly be sailing with Marella cruises again in the very near future. Read Less
Sail Date April 2018
We like the repositioning cruises as you can go to ports not on the regular schedules and with only 4 days on the crossing part a real bonus .Gran Canaria to Cape Verde then over direct west to Barbados,Grenada,ABC isles then port of Colon ... Read More
We like the repositioning cruises as you can go to ports not on the regular schedules and with only 4 days on the crossing part a real bonus .Gran Canaria to Cape Verde then over direct west to Barbados,Grenada,ABC isles then port of Colon ( as its name ) for Panama where our real disappointment came .more later .The ship has many good facilities eg fitness gym,glass house and atrium area .The food was generally pretty good without being Michelin standard .Islands the casual buffet area could get very full at times .The shack which served snacks as well great fish bites and smoked salmon in salad tub .Waiter service dining in 47 was reasonable because we found a great funny waiter and other excellent guests. The menu was at times repeated ,there must be no Angus beef left in world .We tried upstairs in the pizza area and throughly enjoyed the different fare.There were plenty of activities and it was good to see the captain get involved in the cycling competition .Entertainment was the same structure as most of TU I cruises .The main shows had in our opinion one of the best team of dancers,singers that we have seen in our 14 cruises. The new team who were taking over were sub standard even allowing for it being their first show .That leaves our massive negative .Destination services ,Beware of the super slick presentations either in showcase or over the screens .As most know this is a big profit area for them .Our experiences have been very mixed a couple excellent and a few poor and generally poor value . Without boring you of all details ,we didn't do an excursion as the transport was old,no air con,no seat belts ,overcrowded. Not as described in literature however after 4 e mail dialogues once back home and an uninterested manager on board no refund of monies has been received .The moral is that they hide behind a couple of regs They say that as they are just an agent you must complain to the supplier of trip if a problem .Not easy at the end or when you are back on ship and the local agent is long gone . They also say any discretion on refunds is back in UK whereas when back they say it could have been sorted on board .Think twice as there are mostly good independent tours available from ports with a little research before trip using local tourist boards .Many complaints re Colon . However next day Cartagena in Colombia turned out despite prior beliefs to have a lovely old walled town which we explored with another couple getting a taxi as TUI said it was not safe .More inaccurate info from destination services .We had a day at sea before docking in Montego BAy Jamaica then a flight back from the airport which has not grown with the increased number of planes and passengers and we were an hour late leaving but there are many more longer delays ,it needs to resolve this although they had a very good PA system .Overall a very good cruise only tainted late on Read Less
Sail Date November 2017
We chose this cruise exactly one week after coming of Discovery last year doing the transatlantic with a different itinerary. We had nothing to complain about last year it was superb. We chose exactly the same cabin we had last year on ... Read More
We chose this cruise exactly one week after coming of Discovery last year doing the transatlantic with a different itinerary. We had nothing to complain about last year it was superb. We chose exactly the same cabin we had last year on deck 8 right at the back. Discovery 2 is the sister ship of Discovery and are practically identical in terms of layout. For us Embarkation was swift, smooth and painless with baggage delivered and collected in a timely manner. The cabin is an aft facing cabin which meant we had the sun most days whilst crossing the Atlantic. The cabin is roomy with plenty of storage. A great feature this year was the addition of USB sockets in each of the lamps which was handy for charging up Ipads and phones. The electrical sockets are 2 standard USA and 2 Eurpean type. The decor was ok although a picture missing from the wall of the cabin which showed up the marks where it had been. Generally the cabin was kept immaculate by the cabin steward however he rarely replaced the toiletries and despite requesting and reminding him it still did not happen or if it did they were only partially replaced. On embarkation day there was a letter on the bed welcoming us back. Reading the letter it tells you that you have a Lavazza coffee machine in the room to which you are entitled to one cup of coffee a day! (What! after what we paid I would expect coffee to be free flowing like it was last year) That certainly did not set me off in the right frame of mind. There were two days were half a dozen teeny pellets of soot landed on the balcony. The stewards cleaned the balconies up immediately and there was nothing to complain about. Those who have not stayed in one of these junior suites seem to imagine that it happens all the time. It does not! Another point is the saying the higher your cabin the more you pay the more it sways. It is no different to anywhere else on the ship. We only had two days were there was a bit of a roll and that was from Tenerife to Gran Canaria and en route to Jamaica but we slept quite well both nights. It is very quiet at the back of the ship. The air conditioning was not able to be adjusted. Food and dining. The food in the waiter restaurants was always hot and our meals were served in a timely fashion. I was surprised to hear people complain that dinner took around two hours. For me that is quite acceptable, who wants to bolt down their food when you are on holiday it also gives you the chance to share tables and meet some very interesting people. We never ate in the buffet restaurant apart from having afternoon tea one afternoon. I can't really comment on what it was like but the same food is served in the buffet as is available in the main dining room. Gallery 47 is an Italian restaurant with two alternating menus. The food is quite nice here and we ate here a few times. Surf and Turf and Kora La restaurants have to be booked at a supplement and both are like being on a completely different ship. The attention to detail and the quality is second to none. We only ate at Surf and Turf this time and the supplement was around £29. There was a fast food outlet called the snack shack where you could grab rolls in the morning fish and chips at lunch time or chicken wings etc. There were also cool cabinets with a variety of salads, sandwiches and pots of fruit. We only had a snack twice here but it was quick, tasty and filling. At busy times you might be given a buzzer and have to wait around 20 minutes for a table in the main restaurants it only happened once to us during the 18 night cruise but that was because we wanted a specific table so we were quite happy to wait. Drinks We upgraded the drinks package which for us was good value. We had 2 X 1.5 litres of water in the cabin each day. Access to the coffee bar for premium coffees and an enhanced premium drink menu. We found that the drinks on the normal menu seemed to be lacking in something but there was a noticeable difference in the premium drinks. We never had to wait too long for our drinks either being served or being waited on. There were ample staff for this and they were always busy. It worked out at £7 a day and we thought that was good value. Entertainment. We always found something to occupy us on sea days. There were some activities going on at one time or another. I think one of the biggest problems was inadequate seating in some of the venues particularly the atrium. The theatre is much more comfortable that theatres in London. My only criticism is that once the shows have started the bar service should stop. It is irritating during the show to see bar staff passing through and blocking the views. The shows only last an hour why not bring a drink from the bar it is not as if you are going hours without access to a drink. Also on a couple of occasions there were some ignorant people talking all the way through the shows. The shows were ok some better than others. I think the entertainment could have been a bit better but that is down to personal preferences. Service. There were a mixture of Filipino and Eastern European staff on the ship. All we came across were brilliant and everyone of them we met greeted us with a smile and a hello. They are on the ship for up to 8 months and there were some passengers do tend to be rude to them. We met quite a few staff from the Discovery who had transferred to Discovery 2. Surprisingly they remembered us and actually came to our tables to say hi. Ports and excursions. Our itinerary. Tenerife Day of boarding. Gran Canaria - We did our own thing as we were here last year. Mindelo Cape Verde - A God forsaken place not geared up to cruise ships at all. We left the ship at 10:00 and people were already heading back to the ship. Not worth a visit here. Barbados - Wonderful place but most things closed on Sundays! Got a hotel day pass. Grenada - Speedboat and snorkel. Absolutely brilliant but £72 was a bit pricey but worth it. Bonaire - A beautiful little island.- We did out own thing got a hotel day pass. Aruba - Lovely island- Got our own taxi for a tour $20 each. Island tour and beach for 3 hours. Brilliant. Curacao - Willemstad is a delightful colourful town. $20 taxi tour about four hours. Panama Canal - Vastly over priced. £120 Not as described in the blurb not the companies fault but 4-5 hours going around the lakes due allocated time of going through the locks. The last 3 hours were brilliant but the lead up to it was dire! We were very late back to the ship which had to wait for 350 passengers on this tour. Cartegena- Colombia $30 Taxi tour for 3 hours a beautiful city but boiling hot and humid. Jamaica- We did not do a tour here. We loved the itinerary and 18 nights went in a flash it only felt like a week. Can't understand visiting Mindelo but I guess it is a very cheap port for port fees. There are other beautiful islands in the cape so why those chose this one is beyond comprehension. Major concern. The medical centre. I have never ever seen so many people walking around a ship with Canulas in situ. Most being diagnosed with pneumonia some clearly not actually having pneumonia. Either there is something majorly wrong with the ventilation system or there is something afoot with the insurance claims. Would we sail with Marella gain? Not in the near future certainly. Reasonable standard of service but not quite up to the same standard as last year. Price wise they are not dissimilar to other cruise lines whose standards are a bit higher. I would point out here that customer service pre and post cruise is abysmal. We had no communications from our Tui travel agent at all. I only got information from a facebook group and had to go into the shop myself to get this information I understand that the telephone service leaves a hell of a lot to be desired too. Read Less
Sail Date November 2017
I have rated this cruise a 5 rating for several reasons. It may not be luxurious or swish but where it lacks on that front it more than makes up for in friendliness and fun. Staff were really helpful and just couldn't do enough for ... Read More
I have rated this cruise a 5 rating for several reasons. It may not be luxurious or swish but where it lacks on that front it more than makes up for in friendliness and fun. Staff were really helpful and just couldn't do enough for you. Plenty of them in bars, restaurants reception and throughout the ship making service impressive. Food variety was sufficient and flavours were delicious. Everything was cooked to a high standard and available 18 hours a day. We had an outside cabin on deck 7. Plenty of space and ample storage. We were three adults sharing a cabin and there was no problems. Cabin stewards looked after us throughout the cruise. Plenty of entertainment and activities throughout. The jubilee lounge is quite small in comparison to other ships but the 10 strong show team put on a brilliant show every night. Everyone worked really hard at making your holiday enjoyable. Throughout our 11 days we never met one person aboard who was negative about this ship. Best value for money I have had in years. Would definitely sail on her again Read Less
Sail Date April 2017
Just a quick review.. The ship may be small but she has bags of character and so much prettier than the larger ships that really do resemble a block of flats! Facilities may not be of the same standard either but what we did have were ... Read More
Just a quick review.. The ship may be small but she has bags of character and so much prettier than the larger ships that really do resemble a block of flats! Facilities may not be of the same standard either but what we did have were good enough for us. The bars were tastefully decorated and very comfortable to sit in any time of the day or night. The new cafe was very popular with people. This was situated in the same room as Destination services. It has a fresh colour scheme and you could just sink nicely into the seats and read a book whilst gazing at the passing scenery through the windows. The Lavazza coffee was very good. There are only a few shops. I think the prices were a little steep for their goods to be honest. It was great to be able to walk all the way around the ship to get some exercise after eating all that food! The out door Lido pool area was great with plenty entertainment going on through the day and the entertainment team were funny and lovely people. I loved the Sail Away night from Tenerife, It really did get us in the mood for our holiday. The food was mostly good and reasonably varied. Always fresh. I'm not sure how I feel about piling all your stuff on a tray as it felt a bit like a school canteen so think this could be improved. The Meridian restaurant had helpful waiters who had bags of character. Wally was our favourite. You may well hear him sing in the final night. Not a bad voice either! I just felt there could be more choice on the menu. Perhaps they could make the portions for the starters a but bigger. Our room was compact but perfectly proportioned. We had two double wardrobes, plenty drawer space and a comfortable, spacious double bed. I slept like a baby. The bathroom was very small but again had everything you needed. One problem, however, was the water didn't empty quickly enough out of the shower tray so you had to stand in water to have a shower. Felt a bit unhygienic. Our steward, Matt, was a great guy who kept our room immaculate through our stay. Just remember to check if your sheets are getting changed. We did have to ask for fresh ones. Our only gripe though tbh. The show lounge was always packed out. People arrived for the second show as soon as the first one had finished to get a seat, obviously reflecting how good that showteam were. The singing and dancing were really good and excellent in parts. We enjoyed all of the shows but our favourites were My Fair Lady and Les Mis. Our hairs stood on end! The Murder Mystery play is worth waiting up for too. It was hilarious! You could then see them perform cabarets after the performances up in the Liberties lounge. The ports of call were Tenerife, Gran Canaria, Lanzarote, Gibraltar, Cartagena, Palma, Majorca, Rome, Naples, Messina, Corfu, Kotor and Dubrovnik. All perfect and we have lots of great memories now from them except for Messina which we didn't feel was our cup of tea. Not a great deal to do there for us. The ship excursions we purchased onboard were for Going on the camels and seeing the volcano in Lanzarote. Had a fab guide for this and worth the money. Our 'Rome in one day' guide was excellent and very informative. Unfortunately we couldn't really understand our guide for 'Sorrento and Pompeii'. Her English wasn't quite up to scratch. But we still enjoyed the day. The weather was also perfect for the duration of the holiday. Not a drop of rain and virtually no rockiness on board the ship. The ship was very friendly and homely. I didn't want to come home! It really was a great holiday and despite the odd hiccups here and there I would recommend it to anyone. Read Less
Sail Date April 2015
We booked this repositioning cruise as our second trip on this ship. We paid a little extra for cabin 373, which we had on the last cruise, it is a four berth cabin used by two guest, as we were grateful for the extra space as well as ... Read More
We booked this repositioning cruise as our second trip on this ship. We paid a little extra for cabin 373, which we had on the last cruise, it is a four berth cabin used by two guest, as we were grateful for the extra space as well as wardrobe and draw space. The cabin had TV, kettle, safe(at extra charge) aircon. and a fridge. The shower was small but had a hair dryer, tissues and very usable soap, shower gel and shampoo. Towels were changed daily on request and sheet every couple of days. The cabin and it's size were described acutely in the ships details. Guests must remember that this ship is elderly and small, only 40k tons, and cannot be compared with larger ships, 95k tons and above. The cabins will therefore be smaller and the ship will bounce more in a rough sea. Our cabin was clean and well serviced by the chambermen who couldn't do enough to help you. We tried the waiter service,buffet and The Bistro (extra charge)restaurants . The food was varied and plentiful. You could eat from 6am until 2am if you wanted to. In the waiter service restaurants some portions were a little small but served as part of a 6 course meal. The Bistro was fabulous and well worth the £19.95 per person extra. Our only complaint was that meat tended to be cook "well done" when we like it less cooked and on occasions the food was not hot but was changed immediately this was pointed out. We booked two tours, one in Rome and one in Florence. Our first with Thomson. Both were well organised and efficiently run but perhaps a little expensive. We had a great holiday and would use this ship again but all cruisers should be realistic about it's age and size. A lower cabin is better in rough seas that a upper one. Read Less
Sail Date April 2015
Forgot to write a review at the time but just want to say what a fantastic cruise we had! We did the transatlantic from the canaries over to the Caribbean. It was our first cruise and we loved every minute of it. The ship was great- very ... Read More
Forgot to write a review at the time but just want to say what a fantastic cruise we had! We did the transatlantic from the canaries over to the Caribbean. It was our first cruise and we loved every minute of it. The ship was great- very clean, great food, fantastic staff! The entertainment was out of this world, wouldn't find better in the West End! We were in an outside plus cabin which was a great size for 3 adults. The theme of our cruise was big band and we enjoyed music by the fantastic Greg Francis Orchestra! I did the river tubing excursion in Grenada with Thomson which was such good fun, would highly recommend it to others. As it was Christmas time, they ran a gingerbread house decorating competition and we won a trip to the hot stone restaurant on board. The Atlantic crossing was so calm, you wouldn't have even known you were on a boat. The whole process was made so easy from the beginning from being picked up from the airport and escorted to our cabin to them holding the plane on the way home due to the transfer bus being delayed by traffic. I wish I could go back and relive every moment of the cruise as it was so magical and really was a dream...can see where it gets it name! The passengers on the ship are so friendly and have even stayed in contact with a few. So impressed by Thomson that have booked another cruise around the canaries at the end of March 2016. Read Less
Sail Date December 2014
In early December we had our first transatlantic cruise on the Thomson Dream (02-12-11 to 18-12-11) to the Caribbean. We had a fantastic time, although we are aware that there were others on the ship who would not agree with us. There did ... Read More
In early December we had our first transatlantic cruise on the Thomson Dream (02-12-11 to 18-12-11) to the Caribbean. We had a fantastic time, although we are aware that there were others on the ship who would not agree with us. There did seem to be some serial moaners on the ship who were looking for issues to rival the problems the ship had on the 2010 transatlantic crossing. We had an outside plus cabin on deck 9 which was very good, plenty of room and a nice sized bathroom and clean. It also gave us good access to the ships amenities on all decks. As we are not ones for sunbathing much so we decided to have a pretty full itinerary of excursions when we reaches the Caribbean. These included swimming with dolphins, swimming with turtles, horse riding and snuba diving. The Excursions Team on board the Dream were excellent particularly Ruth and Adrian. We also found that getting a local taxi (not those at the port) was a great way to see the islands. These tend to be at a fraction of the price of the tours and you get out what you put in. Transatlantic sunsets and Caribbean sun rises are quite magnificent; this coupled with flying fish almost all crossing certainly and making new friends made it a most memorable holiday. The islands visited were all gems in themselves and each had unique character. The locals are exceptionally friendly (again some people will differ with this view) and will accept a polite no thank you if you don't want bothered. Just remember they rely on tourism. Our highlights are as follows (could go on and on for hours):- St. John's, Antigua (great if you want diamonds or sample the local brews. Horse riding through the surf!) Philipsburg, St. Maarten (two flags Dutch and French island tour very good) Road Town, Tortola, British virgin islands (Dolphin swim.........just excellent) Basseterre, St. Kitts (scenic railway was a great way to see a lot of the island, despite what the locals said) Portsmouth, Dominica (great rainforest, watch out for the snakes) Castries, St. Lucia (snuba madness and the views on Pigeon Island are just stunning) Kingstown, St. Vincent (dolphin and whale watch. A pod of 40 dolphins swimming beside us for 30mins) St. Georges, Grenada (taxi island tour with monkey encounter, cliff divers and local artist) Scarborough, Tobago (the glass bottom boat, Buccoo reef snorkelling and swimming in the Caribbean) Bridgetown, Barbados (swim with turtles, sail on a catamaran and rum, what a way to finish) The food on board was OK, I would not say spectacular and not as good as the Thomson Celebration food. We ate at the Orion Restaurant most nights as my wife has a gluten and diary free diet. The Celebration had a specific gluten free menu but the Dream does not. Once we explained this to the Restaurant staff everything was cooked specifically for her (a special thanks to Elmer, Hotif, Rey, Archie and Dion as without their help the holiday would not have been the same). The staff in general were excellent and very friendly, especially Monika and Fairy who worked extremely hard all hours of the day and night to make our experience all the better. The entertainment on board improved as the trip went along. This was the first time many of the artists had performed in front of the public as a group. The piano bar was great and there were a number of other activities from the gym to quizzes, lectures, guest speakers and demonstrations to keep one occupied. The Cruise Director Stephen Guy was excellent and had a presence on stage with a fantastic voice. The majority of the entertainment was based within the Medusa Lounge which did not have enough seating for the demand. There was a distinct feeling that the transatlantic cruise was being used to gear the ship up for the winter season in the Caribbean. Apart from the main entertainment show being disjointed there was far too much maintenance going on. Doors were being varnished, areas being painted, rust was being scrapped of deck 10 which meant that areas of deck 9, the main promenade deck were isolated and the hand rail along most of the port side of deck 9 was had a barrier preventing access for four days. The funnel spewed soot at regular intervals and this ended up on out clothes when we were at the stern; one gentleman had his breakfast spilt over him due to a large piece of soot debris hitting his tray. There was constant disinfecting of the ship due to the presence of norovirus (some people were quarantined after succumbing, however others failed to follow the ship's strict hygiene policy - deliberately). Our disappointment regarding this matter relates to the lack of information and honesty over the extent and whether the ship should have sailed or not from Tenerife. Our air conditioning and hot water failed for three days and the head of the customer services was rude and abrupt to both my wife and I regarding this. No hot water = poor hygiene on a contaminated ship. The only other gripe is that on two occasions our towels were not laundered and put back on the racks. There were not enough sun beds which resulted in the fanatics out at 05:30 each morning to claim their spot. When we did manage to get sun beds together we had to go for meals separately to avoid the circling vultures claiming the spoils. The last paragraph were the things that took the shine off the holiday a wee bit. We will go back to the Caribbean and will do a transatlantic cruise again but I think not on the Thomson Dream. Read Less
Sail Date December 2011

Find a Cruise

Easily compare prices from multiple sites with one click