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6 Tenerife to Europe - Eastern Mediterranean Cruise Reviews

We chose this cruise as Thomson had always been pretty good. WHAT ON EARTH HAS HAPPENED TO THEM? For a start the food was absolutely abismal. Horrible overcooked vegetables, terrible meat dishes which were sometimes unrecognizable as ... Read More
We chose this cruise as Thomson had always been pretty good. WHAT ON EARTH HAS HAPPENED TO THEM? For a start the food was absolutely abismal. Horrible overcooked vegetables, terrible meat dishes which were sometimes unrecognizable as to what they were, and the salads hardly non-existent unless you love eating lettuce all the time. The desserts were like something you would have at a kids birthday party, e.g. jelly, sponge cakes. I ended up eating cheese and biscuits every night and managed to get decent food when going on shore. By the way even the cheese was the same three types night after night. This is the only cruise I have been on where I actually LOST WEIGHT! As for the drinks, the wine was served in minute glasses (nearly gone in three sips) but charged at what you would get a decent sized glass in a pub. We ended up buying wine on shore at a fraction of the ones on board. The cabin was ok but the ship is in need of a big facelift. As for the entertainment, that was pretty good but very had to find somewhere to sit if you didn't get in at least half an hour before it started. Seems like Thomson just wants to make as much money as it can squeeze out of everybody and the whole lot has gone to pot. Most disappointed and will never go again. Read Less
Sail Date March 2016
This was a one off cruise that took the Majesty from its winter cruise of canary isles to its summer Adriatic cruise , we had only one day at sea and excellant ports of call, Tenerife , Las palmas. Cassablanca. gibralter, Alicante ,palma ... Read More
This was a one off cruise that took the Majesty from its winter cruise of canary isles to its summer Adriatic cruise , we had only one day at sea and excellant ports of call, Tenerife , Las palmas. Cassablanca. gibralter, Alicante ,palma --Adjaccio,Livornio.Citaveccia,Naples, Dubrovnic, Kotor, Messina and Corfu ,, We were a party of 7 ages from 45 to 72 We loved every minuite , the weather was not so good in Palma and Livonio but the rest was good and got better as we travelled East , We ate in the seven seas and managed to get the same table each night , the waiters were great and we had music most nights from the Spice boys , (the Philipeen waiters ) The food was really good and the main course portion were alot bigger than we have had on other cruises ,. we also had 3 bowls of chips everynight ,, on 2 lunchtimes there was a pub lunch in the Rendevous lounge with Wally on his piano ,, brilliant stuff ! our cabins were only the inside basic oned but they were fine . small but we only slept in them, we looked at some of the upper grade cabins and they looked really good some even had king size beds but we were happy with ours we enjoyed the entertainment , it was first class, we went in the jubilee lounge and watched all the shows the thompson entertainment team were fantastic with some really good singers , there were 2 bands musik unlimited and rhythum of three . both firstclass and as good as you get ,, we only went in the Royal fireworks once but it was mostly quizzes and games and our older members didnt like that but I am sure it was liked by lots as it was always full up ,, we saw a few guest acts all very good but Fogwell Flax was the best , We only did one trip to Pisa were we had a wonderful day and our guide was so informative , the rest of the time we did our own thing , Our favorite port was Kotor Montenegro amazing scenery and the hour sailing into is a must see , , The Majesty is a great ship , its our second time with her and we find it fine , cannot understand some of the critics but we are easily pleased and dont moan much !, my only real moan was the smoking area which was all down one side of the top deck and the smell seemed to drift over to the non smokng area alot The thing that makes this cruise was the staff , the friendliness and work they put in is amazing , we made good friends with alot of them , several of them performed in their own show ,Majesty got talent where there was a great variety of ordinary workers with some great skills ,, Brilliant Cant wait for our next cruise Read Less
Sail Date April 2013
After one night and one port of call my husband was taken ill with gastrointestinal illness onboard with symptons consistent with Norovirus. Medical staff kept promising to come but we had to keep chasing them. We were both confined to our ... Read More
After one night and one port of call my husband was taken ill with gastrointestinal illness onboard with symptons consistent with Norovirus. Medical staff kept promising to come but we had to keep chasing them. We were both confined to our cabins for two days. Missing two ports of call. The food that was sent down for me was terrible (there was nothing wrong with me) When finially given the all clear my husband still felt unwell so spent another evening in bed missing his meal and the entertainment. After talking to other passengers there were loads of people who went down with this virus. Things were changed in the restaurants, the crew served up the food even poured the tea and coffee. The ice bucket was taken out of the cabins and plastic cups replaced glasses. On arriving at back at Tenerife everyone on board the ship at to get off from 10 am until 3 pm so they could sanitise the ship. Some people who had late flights were taken to an hotel and others who were staying on the ship had a free excursion. This was our first experience of a cruise we were really looking forward to it but needless to say we probably will never go on one again. We are looking for compensation now from Thomsons. Read Less
Sail Date January 2010
We are no strangers to cruising and travel to all parts of the world. This vessel was chosen as it gave us the option of a Xmas cruise. However, I regret not doing my homework prior to sailing and hope this review will deter others from ... Read More
We are no strangers to cruising and travel to all parts of the world. This vessel was chosen as it gave us the option of a Xmas cruise. However, I regret not doing my homework prior to sailing and hope this review will deter others from making the mistake we did. The boat is beyond its sell by date and no amount of touch up paint, new mastic seals etc can hide the serious problems affecting it. Major problems were encountered on our cruise including the human waste disposal system malfunctioning resulting in many travellers being asked to leave the ship and stay overnight in a hotel(the best night of the cruise !!)whilst the problem was rectified. We returned aboard to find the problem was now intermittent and not persistent a status which remained for the duration of the 14 day cruise.Due to this health and hygiene will always be compromised. Our outside view cabin was small with a picture window and basic facilities - no fridge, tea/coffee making facilities or hair dryer. Forget the slippers, dressing robes, chocolates on the pillow or a news sheet. However, if you want a hair dryer staff services will provide one on a first come first served basis under threat of "you will have to pay for it if you damage it". Rumours will always circulate faster than a bush fire but we heard that people had returned to the UK early in the cruise having witnessed the overall state of the ship, including a honeymoon couple. Others were organising petitions, threatening legal action and exposure in the media. There is ample food on board, albeit simple and lacking imagination. To enjoy a little indulgence, ie waiter service, you will add handsomely to your expenditure. For days at sea or during inclement weather do not expect to be watching blockbuster movies to while away the hours nor should you expect reasonable entertainment on your cabin TV - it does not happen. There is no promenade deck for exercise or an an evening stroll although there is a small fitness suite. Now for the irony - we actually enjoyed our cruise for the following reasons : 1. The multinational staff were superb, always available with a smile on their face despite the plethora of complaints. 2. The people we integrated with were fabulous, like us they had decided 'we are here now so we might as well make the most of it'. Together we made it enjoyable for each other although we were surrounded by those persistently moaning about the same problems which, quite simply, were not going to disappear unless this vessel is taken out of service. Think before you book, you have been warned   Read Less
Sail Date December 2009
Our journey as two adults and two children (6 & 8) started well, all on time and excitement mounting, that was until we reached the ship Island Escape, only there was no escape. On being given our family room cabin keys we were ... Read More
Our journey as two adults and two children (6 & 8) started well, all on time and excitement mounting, that was until we reached the ship Island Escape, only there was no escape. On being given our family room cabin keys we were instantly amazed at the tiny size of the cabin supposedly facilitating four beds. We had to ensure one was always upright so that we could stand and walk to the bathroom, that needless to say from the first flush omitted to work. This we notified to the reception desk immediately, but to our horror we did not realise that this was to be an ongoing problem throughout the cruise with a need to allow passengers to disembark overnight, on one occasion. Furthermore, our cabin ceiling dispensed soot on a regular basis, onto the beds, and we did hear that another cabin ceiling had collapsed along with fire sprinklers leaking. It was necessary to walk around pails, which were strategically placed to catch leaks, on every deck, whilst crew endlessly cleaned to prevent bacteria spreading, more I think than what actually did. There was no facilities for water drainage on the pool deck, again effortless gestures by staff to vacuum or mop constantly were made. There always seemed to be more staff than passengers for the failing condition of this vessel. Disappointment at not docking at a few ports only enhanced the surge of ill feeling of passengers, who felt that the ship itself was not suitable for the weather conditions it encountered and should never have been used at this time of year in the first instance. Petitions, regarding a whole array of items were widespread and the whole feeling of 'mutiny' was imminent, causing the Captain to address all passengers in an effort to retain peace and order. Children's play facilities were very poor with all younger age groups being merged. One hour sessions with a sign in sign out routine prevailed for the most of the trip, which only added to disbelief that proper arrangements and programmes had not been organised beforehand. The entertainment staff did their very best to accommodate and work with what the had to hand. I understand that they were not registered child minders but surely it is the requirement of the ship to ensure that a teaching/nursery nurse is on duty. Food was plentiful, if not a little repetitive. Dining conditions were poor with leaking on the buffet deck. Other eating stations were time scaled, therefore the majority of traffic was in the buffet area, where seating was inadequate. One passenger was told to sit on the window ledge by another passenger, in order to eat his breakfast. One of our main points was that we were advised that there was no all inclusive available on this ship, or drinks packages for that matter, but speaking to other passengers it became quite evident that this was not the case. Again we asked reception on arrival but was told uncategorically that it was not available and it was down to the travel agency where we booked to address the matter with. We were however allowed to purchase 'soda packages' for the children at a cost of £39.95 each, they were only entitled to fizzy drinks, no diluted cordial or water even. I know that the Captain cannot control the weather for the cruise to port successfully in each dock, but I feel that the ship itself was not suitable to be put to sea in the first instance. We, as good British people do, tried to make the most of a bad situation, but as this was our first ever family holiday, I am regretful to advise that I will not only never cruise again, I would be very, very hesitant in using or promoting Thomson Travel again for any future holidays we may undertake. Lastly, thank you to the ever pleasant staff (albeit our duty free was filled with water, discovered on arrival at home). The food was most edible, but I can't help wondering how the review from the watchdog team will fare, and I look forward to awaiting its screening. Read Less
Sail Date December 2009
Well over 95% of the passengers that sail on this ship are British. (as we are). Thomsons organisation is down to a fine art. Flights depart the Uk from several UK airports every Friday and passengers are ferried by Coach to the ship (50 ... Read More
Well over 95% of the passengers that sail on this ship are British. (as we are). Thomsons organisation is down to a fine art. Flights depart the Uk from several UK airports every Friday and passengers are ferried by Coach to the ship (50 minutes) which is docked in Santa Cruz. Arrival at Tenerife is hectic with several planes arriving at around the same time, but the organisation is superb. You are directed to a coach and the luggage put on board and then you're off. Arriving at Santa Cruz you are quickly off the coach, into the makeshift terminal (Tent) and checked in, in a matter of 5 minutes. If you don't already know your cabin number, you will at this stage, when you are given your cruise cards. You then walk over to the ship, identify and label your luggage and straight onto the ship. Our luggage arrived 2 minutes after we did! Most passengers start their cruise in Tenerife, but there is an option to commence the day before, by flying to Grand Canary. This arrangement seems to be a little disjointed, as you really join on most peoples last day, and the cruise isn't really geared up for new people at this stage, and there are lots of announcements on the Friday for the departing guests which makes it rather uncomfortable for people trying to enjoy and get acquainted with the ship. We had Suite 118 (Chatsworth Suite) on Deck 7 slightly forward of midships. Theses suites were apparently designed by Linda Barker. The room is a good size with a proper King size bed (not two twins), fridge, safe and TV. Separated with a curtain was a sofa bed and two extremely comfortable chairs. The room was well decorated and in excellent condition. The bathroom had a bath tub with overhead shower. WE had two windows, with a good view, but with a lifeboat outside but above sight level. Our complaints about the cabin would be that 1) there was not enough lighting and 2) no power outlets by the make up areas. other than that, the room was excellent - the stewardess was efficient - twice a day - very pleasant and good at making towel animals. There was no disturbing ship noises, but most noise came from the door area, with noisy guests coming back to their rooms at night. We weren't disturbed from noise from adjoining cabins. The Dining Room staff onboard this ship were truly excellent. All nationalities and spoke english very well. Obviously very used to British people and their ways. They were uniformly efficient and polite. For breakfast and lunch there is the usual option of Buffet or waiter service in the restaurant. For Dinner the same. They work a 'dine when you please' system (similar to PC on Princess). You simply turn up at the restaurant (6.30 - 9.30) and you are seated. In general they prefer to fill up the restaurant systematically - but if you really want a certain table configuration or waiter, if they are available then its no problem. The food is quite acceptable -generally good banqueting style meals. By Princess standards you would have to say the food was inadequate, no steaks for example. Sweeta and desserts were generally poor.There is however, a special restaurant - Siroccos - you must book and the supplement is £18.75 pp - we didn't- we thought the price differential was too high. The bar prices were excellent. Bottle of White Wine from £8.75 and bottle of sparking wine £10. No service charges are added to Bar drinks. All soft drinks are served in cans. When booking this cruise, you do have the option to go all inclusive. For £99 this includes all special coffees, beers, soft drinks, spirits, and wine by the glass. There is a supplement for some more specialized spirits and bottled beers. You can buy the package on board but it is £130. All people in the same cabin, have to but the package. This package was an extremely good buy for us. On the one formal night you receive an invitation to 1st (7pm) or 2nd sitting (9pm) - You can change. All guests have their picture with the Captain before receiving a welcome drink in the show lounge. You then proceed to dinner. On this voyage, the ship must have been 95% full. Probably only a dozen or so children, and I would guess 25% under 40, 50% 40 - 60 years and the remainder older. We had a very smoothsailing and felt no ship movement. The Atlantic was very cooperative and we had sun every day with temps around the low 70's. On the sea days you soon became aware of the rather cramped outside facilities. Sun beds were at a premium and several people took out chairs from the lounges and buffets to sit on.They do provide towels outside (one pp) but don't like you to take them ashore for use in ports. There are very few announcements. They do arrange a Bridge visit - sign up in advance. This is a 30 minute tour - and take any pictures you want. The photographers were also good - several opportunities for special photos, £4.95 for the normal photo and £11.95 for the specials. All tips are included in the voyage price. and in general there was no touting for anything extra. As per normal you always get those members of staff who look after YOU and I think everybody rewarded those people individually. Oddly the main show lounge on this ex Holland American ship, is in the middle of the ship, making it awkward to walk from one end to the other without going through this lounge. Shire excursions are similarly well arranged and fairly priced. We did the Cable Car and toboggan in Madeira, and the Souks and Fantasia in Agadir in Morocco. In Lanzarote and Grand Canary we did our own thing. Disembarkation is also well arranged. Bags have to be outside your room by 3am in the morning. You should vacate your room by 9am. You are called off by flight number during the morning to check in for your flight home, in the tent on the quay. You are then given your seat assignments for the return flight. You can then do as you will for the remainder of the day - go ashore, come back and have lunch. There are also some courtesy cabins available for a shower until 4pm. Then when you are called for your return flight, you simply board the coach and on arrival at the airport walk directly through to departures. Very simple and easy. For the price you pay this is extremely good value. This is not the grand experience of a mega ship or the food of the classier American ships. It is tight for deck space, but you will be hard pressed to find a more friendlier and helpful staff. Read Less
Sail Date November 2004

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