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4 Tenerife to Caribbean - Eastern Cruise Reviews

i booked this cruise with some trepidation; i had never been on a ship this small (i think capacity is less than 500 - what would it be like crossing the Atlantic?) and it was expected that most of the passengers were to be British (would ... Read More
i booked this cruise with some trepidation; i had never been on a ship this small (i think capacity is less than 500 - what would it be like crossing the Atlantic?) and it was expected that most of the passengers were to be British (would they all be stiff upper-class snobs?). Turns out this was my best cruise ever. Thoroughly enjoyed the Brits, not a stiff upper lip amongst them, very friendly, very good meal conversions and accepting of an American. Because it is a small ship you get to know passengers, lecturers, officers and crew on a first name basis. At some time in the cruise you mostly will find yourself at the same table as one of the lecturers. I regularly saw the captain eating his breakfast from the same buffet as I. Never seen that on any other ship. Also had regular conversions with the food and beverage manage out on the top deck. oh, almost forgot, there was no cost to tour of the bridge was and got to question and meet the capt (entertaining) and other officers the service was beyond any other cruise. talking with the other guests it seem to be a common agreement that the food at EVERY meal was 50-100% than that of other ships we had been on; excellent, better then moms! Finally the nice thing about a ship this size is that you get to visit ports that larger ships can't, so it opens up a whole new travel experience for you. the price covers, taxes, port charges, daily room service and for the Brits the cost of to/from air fare. normally all of these are addition charges with other cruise lines. i will book another cruise on the voyager because of its small town atmosphere and ports of call. Read Less
Sail Date November 2015
I booked this cruise almost a year ago to be away for my husband's 80th birthday. We took family members with us making a party of 8. We took the upgrade offered us to the owners suite. We sailed from Tenerife with Monarch. I know now ... Read More
I booked this cruise almost a year ago to be away for my husband's 80th birthday. We took family members with us making a party of 8. We took the upgrade offered us to the owners suite. We sailed from Tenerife with Monarch. I know now how sardines feel as we were packed in very tightly not allowing room for my table to be used. Food was an extra. When we arrived we were taken by bus to the Port and soon shown on board. Our cabin was superb, decorated for Christmas that included a Christmas tree. I had forgotten how attentive all the staff were. Our last cruise on the QM2 was not in the same category for service and food. On the Braemar beautifully laundered table cloths and napkins in all the restaurants as opposed to a Motorway style café on QM2. Far superior quality of food with excellent waiter service at all times. My son-in -law who suffers from Crones was met by the Head Chef given menus in advance and had meals specially cooked for him. Service far above expectations. On the day of our Birthday party the Maître D gave us 2 bottles of Champagne for breakfast and our table was decorated with balloons and a banner. The waiters joined in our celebrations. This is a very happy ship with all the staff very courteous and friendly. P & O and Cunard could learn a lot and improve their image. The prices on board were a fraction of those paid on other ships. Cunard's wine list started at $45. We paid an average of £18.00 for a decent bottle. The Spa charges were less than a third of Cunard and P & O. I know the American's are prepared to pay these ridiculous charges and it is not as though they are any better. I know that we will not again use Cunard or P & O - lovely ships - but 'rip off' prices and 2nd class service. Thank you Fred Olsen for a great cruise with excellent service and food. Thoroughly good value. Read Less
Sail Date December 2014
Our first time with Thomson, so our first experience on the Dream. Check in in tenerife was rather congested with 7 flights from the uk all arriving at once. Thomson take note as these are your flights and schedules. The check in ... Read More
Our first time with Thomson, so our first experience on the Dream. Check in in tenerife was rather congested with 7 flights from the uk all arriving at once. Thomson take note as these are your flights and schedules. The check in procedure of identifying your suitcase on the dockside and attaching a label, so the case can be delivered to your cabin was a retrospective procedure and could be simplified. Our cabin was on deck 6 and was a "plus" grade. I was pleasantly surprised at the space in the cabin. Whilst the decor was "out of style" it was functional and everything worked as it should. The flat screen TV was a nice unexpected touch. All the staff were all very attentive and very professional. We ate in Sirons for breakfast each day as I like a buffet style breakfast and I was able to get a "full english" each and every day. The coffee out of the urn was pretty disgusting but "Nescafe" was available right up to the two days before the cruise ended. It was claimed by the staff they had to stop people from "nicking" the sachets of coffee. Sad really. We ate in the Restaurant on deck 4 every evening and had a great service on table 127. Our thanks to Dicky, Jefferey and Siegfried who looked after us so well. The food was always good with lots of choice. I know a lot of people were not happy with the food selection, but you got what you paid for. If you want Lobster Thermidor every night then I suggest you try Cunard, oh and their prices. The entertainment was great value and the ships company girls and boys were spot on. I'm an Elite customer on Princess Cruises but I would take another cruise on the Dream anytime. As I said before you get what you pay for. I was one of the people whose flight was delayed for 27 hours, back to Birmingham. It was a problem for some, but a blessing for us as it gave us another day in Barbados.   Read Less
Sail Date December 2011
In early December we had our first transatlantic cruise on the Thomson Dream (02-12-11 to 18-12-11) to the Caribbean. We had a fantastic time, although we are aware that there were others on the ship who would not agree with us. There did ... Read More
In early December we had our first transatlantic cruise on the Thomson Dream (02-12-11 to 18-12-11) to the Caribbean. We had a fantastic time, although we are aware that there were others on the ship who would not agree with us. There did seem to be some serial moaners on the ship who were looking for issues to rival the problems the ship had on the 2010 transatlantic crossing. We had an outside plus cabin on deck 9 which was very good, plenty of room and a nice sized bathroom and clean. It also gave us good access to the ships amenities on all decks. As we are not ones for sunbathing much so we decided to have a pretty full itinerary of excursions when we reaches the Caribbean. These included swimming with dolphins, swimming with turtles, horse riding and snuba diving. The Excursions Team on board the Dream were excellent particularly Ruth and Adrian. We also found that getting a local taxi (not those at the port) was a great way to see the islands. These tend to be at a fraction of the price of the tours and you get out what you put in. Transatlantic sunsets and Caribbean sun rises are quite magnificent; this coupled with flying fish almost all crossing certainly and making new friends made it a most memorable holiday. The islands visited were all gems in themselves and each had unique character. The locals are exceptionally friendly (again some people will differ with this view) and will accept a polite no thank you if you don't want bothered. Just remember they rely on tourism. Our highlights are as follows (could go on and on for hours):- St. John's, Antigua (great if you want diamonds or sample the local brews. Horse riding through the surf!) Philipsburg, St. Maarten (two flags Dutch and French island tour very good) Road Town, Tortola, British virgin islands (Dolphin swim.........just excellent) Basseterre, St. Kitts (scenic railway was a great way to see a lot of the island, despite what the locals said) Portsmouth, Dominica (great rainforest, watch out for the snakes) Castries, St. Lucia (snuba madness and the views on Pigeon Island are just stunning) Kingstown, St. Vincent (dolphin and whale watch. A pod of 40 dolphins swimming beside us for 30mins) St. Georges, Grenada (taxi island tour with monkey encounter, cliff divers and local artist) Scarborough, Tobago (the glass bottom boat, Buccoo reef snorkelling and swimming in the Caribbean) Bridgetown, Barbados (swim with turtles, sail on a catamaran and rum, what a way to finish) The food on board was OK, I would not say spectacular and not as good as the Thomson Celebration food. We ate at the Orion Restaurant most nights as my wife has a gluten and diary free diet. The Celebration had a specific gluten free menu but the Dream does not. Once we explained this to the Restaurant staff everything was cooked specifically for her (a special thanks to Elmer, Hotif, Rey, Archie and Dion as without their help the holiday would not have been the same). The staff in general were excellent and very friendly, especially Monika and Fairy who worked extremely hard all hours of the day and night to make our experience all the better. The entertainment on board improved as the trip went along. This was the first time many of the artists had performed in front of the public as a group. The piano bar was great and there were a number of other activities from the gym to quizzes, lectures, guest speakers and demonstrations to keep one occupied. The Cruise Director Stephen Guy was excellent and had a presence on stage with a fantastic voice. The majority of the entertainment was based within the Medusa Lounge which did not have enough seating for the demand. There was a distinct feeling that the transatlantic cruise was being used to gear the ship up for the winter season in the Caribbean. Apart from the main entertainment show being disjointed there was far too much maintenance going on. Doors were being varnished, areas being painted, rust was being scrapped of deck 10 which meant that areas of deck 9, the main promenade deck were isolated and the hand rail along most of the port side of deck 9 was had a barrier preventing access for four days. The funnel spewed soot at regular intervals and this ended up on out clothes when we were at the stern; one gentleman had his breakfast spilt over him due to a large piece of soot debris hitting his tray. There was constant disinfecting of the ship due to the presence of norovirus (some people were quarantined after succumbing, however others failed to follow the ship's strict hygiene policy - deliberately). Our disappointment regarding this matter relates to the lack of information and honesty over the extent and whether the ship should have sailed or not from Tenerife. Our air conditioning and hot water failed for three days and the head of the customer services was rude and abrupt to both my wife and I regarding this. No hot water = poor hygiene on a contaminated ship. The only other gripe is that on two occasions our towels were not laundered and put back on the racks. There were not enough sun beds which resulted in the fanatics out at 05:30 each morning to claim their spot. When we did manage to get sun beds together we had to go for meals separately to avoid the circling vultures claiming the spoils. The last paragraph were the things that took the shine off the holiday a wee bit. We will go back to the Caribbean and will do a transatlantic cruise again but I think not on the Thomson Dream. Read Less
Sail Date December 2011

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