Service nearly everywhere was very good to outstanding. The waiters we had in the MDR worked very well to get our table of 4 were very well taken care of and consistently out in about an hour and 15 minutes. The head waiter visited our table usually 2-3 times every night. This has NEVER happened before on any ship on any cruise line. We were lucky to see a head waiter 2-3 times the entire ...
We have been on 23 cruises, most with Royal Caribbean. This ship was not clean, food was terrible, up charge for lobster and filet mignon in the main dining room is ridiculous, nobody was at pasta station to serve in Windjammer, muster crew unaware how to direct passengers to proper location, price of drinks being $14 is too high, casino had mostly all progressive slots, bite size desserts are ...
It was around hurricane Idalia and we were supposed to leave out of Tampa.
The city closed down and the coast guard couldn't clear the ship to dock on time to pick us up on the day of.
Boarding was delayed a day and the cruise was shortened by a day which means that we didn't have time to make it to our destination to Cozumel Mexico. I was one of the few disappointed people because I am not ...
I’ve been on 9 cruises and this was by FAR, and I mean by far the worst. I don’t even know where to begin. The ship is extremely out dated and small. Crowds everywhere since there was nothing to do. The itinerary and daily schedule was literally all fluff. Nothing standing out, no real shows, no comedy’s, no adult activities. Casino was half broken and so small you couldn’t walk around. Just ...
The staff on this ship was amazing. The food was excellent! 10/10 would recommend. We had two dinning room attendants that were excellent. The menu had a wide variety of classics and new things to try. The entertainment onboard was catered to people of all ages and interests. We enjoyed the wonderful dancer and singers who performed in the tropical theater. Particular the screen to stage ...
Serenade's food was overall very food. There's just nothing to do on the ship. This should be 3-4 night ship max.
Kid Area: is almost a waste. It's a little bit bigger than a plastic pool in the backyard.
Main Pool: it's kept so deep you better know how to swim or put a jacket on to save yourself.
Dining room: I felt still has a classy look to it we like.
Room: balcony room.
-The ...
Having sailed on Serenade of the Seas in February and having such a great time we decided to return to Serenade in May for my Birthday. We enjoyed this cruise even more than the one in February, the ship just keeps getting better and better! They have been painting exterior decks, installing new aft awnings, varnishing deck rails, honestly, the ship looks brand new. Ships interior is spotless, ...
This was my 1st cruise with them and boy did it leave an impression. The live music played on the pool deck was so bad. The 2 gentlemen tried their best but were off the mark with the covers they were playing. Then there was the men's restroom outside the Reflections dining room that had "fluid" overflowing from it into the hallway leading to the Reflections dining room. Despite this, the ...
Embarkation was the best I've ever experienced - we walked right on. Debarkation was the worst I've ever experienced - it was a nightmare. People waited hours past their assigned times, many in line. Line was from one end of the ship to the other and never seemed to move.
We were a group of approx 30 coming from Winter Haven - it was nearby and very reasonable. First complaint, we were ...
I chose this cruise because it was leaving from Tampa and because of itinerary.
Serenade of the Seas needs to be dry docked and refurbished! The staterooms are OLD and worn out.
No shampoo or bars of soap for shower. Only liquid soap dispenser marked Shampoo AND Body Wash
No Wifi except for the Royal Caribbean app and even that was inconsistent.
Internet was available for $24.99 a ...