We have been on over 10 cruises & this was by far was our worst cruise experience. We did 2 Carnival cruises this summer, which were outstanding. So, many things went wrong with this one and we received no help from Royal Caribbean. A week before our departure I noticed that we were put into 2 different dinner times. We are a family of 6, our children are 8, 11, 14 and 16. We had to have 2 rooms ...
This was our first cruise and recommended by our travel agent. It was amazing!!! Smaller boat so it was more intimate. You really made connections with the crew. The staff was so accommodating and helpful. Will definitely cruise again. All of our excursions were Royal Caribbean as well and were fantastic. We started with the chill out river rafting in Costa Maya, then the Belize rum city tour, ...
I would only give this ship 1 star but because of the ports, our room attended and the crew in the casino I give it 3 stars. This was our first Royal Caribbean cruise. We have been on many Carnival ships and decided to join our daughter and family on Royal Caribbean. Unfortunately, the trip didn't start off well. We got to our room and soon as we opened the door to our room we were hit with a ...
RC employees are most likely to assure you fall in love with their customer service. You may not love the ship; Enchantment of the Seas but, you'll definitely have the most memorable moments of how each of the staff members are extremely detail oriented & know how to multi task all while catering to your needs & wants. Wahyu was a gem as he remembered my entire family drink orders & personal ...
I enjoy sailing from all 4 of the major ports in Florida and Tampa is no exception. However I would not recommend parking at 717L57 Channel side Dr Lot Port of Tampa Cruise Parking. There is no one there, you park yourself, it's close to the Cruise terminals, you can walk to them and the price is very low however when we returned to our car we had parking tickets on the windshield and a warning ...
The food most of it repeat its self. After a while you get tired of seeing the same thing going around. Some food products seem like it been reused while some salads not fresh, examples crotons soggy at dinner times at the main dining. Room need better hygiene and need to be better Sanitary, comforter, towels and wash cloth store under bed in plastic not fully in bag while guests staying there for ...
Let me start by saying that I am a pretty laid back guy. Out of the dozens of cruises we’ve been on, I’ve been to guest services over an issue maybe twice.
We were traveling with a group of 8. My in laws and their dad were in one room. Several weeks before the cruise we called to verify it was one twin bed and one king bed in the room for them, as he is 80 and cannot get on a bunk bed. They ...
Our goal was to get our whole family together and give our grandchildren (age 5-11) their first cruise. The ship, the friendly staff, the outstanding waiters all worked well. The kids were happy swimming; we did not use the kids programs at all. They enjoyed the two shows we saw and everyone had a good time. Cabins were very clean as was the ship in general. The significant downside to the cruise ...
INTRODUCTION
We were a mother (60s)/daughter (30s) traveling together. We’d originally booked this cruise when it was going to be on Brilliance of the Seas. We LOVE Radiance Class. However, after Royal did some shuffling of their fleet, we ended up on Enchantment of the Seas. After reading some recent reviews and watching recent passenger ship tours on YouTube, we prepared ourselves to be ...
Other than the food and the Service in the Main Dining Room, I give this ship a solid 2. At best. And I'm being generous ,since the Staff is friendly.
The entertainment is essentially non existent. The shows were poor, the movie theatre didn't work and the few movies they showed by the pool were older than I am. The only thing these people seemed to be concerned with was selling you stuff. That ...