This was our 9th cruise and 2nd on Norwegian. We are not fans of "Freestyle Cruising" since you never get the same waiters twice and your tips are pooled. They really are not that motivated. The service isn't bad, but it's not as good as lines where the staff gets to know you and really work for their tips.
The food was good but nothing to really rave about. We refuse to pay extra for an optional ...