2 Helpful Votes
Sail Date: June 2019
I've cruised with Carnival before, we liked the itinerary, and the price was reasonable. The food was excellent and the wait staff and cruise director were great. Also, we really enjoyed the ship's entertainment. The spa and ... Read More
I've cruised with Carnival before, we liked the itinerary, and the price was reasonable. The food was excellent and the wait staff and cruise director were great. Also, we really enjoyed the ship's entertainment. The spa and the showers in the locker room were very nice. The ship itself is pretty warn out. Our stateroom was not clean upon arrival (we found clothing tags, contact lenses, hair extensions and other debris in our room upon arrival. Our in room safe didn't work, but after 2 phone calls it was replaced. (We had to contact your seward as the guest services phone number is never answered) The equipment in the fitness center is pretty old. Several treadmills were not even operational. The basketball court is above the space where they do yoga, and the kids giant slide is right near the adult only "Serenity Area"...poor planning? There were many children on the ship, often not supervised. We called to complain about yelling and crying during the night from the room next to ours...the parents were staying in a different room across the hall. One pool was closed during the last few days of our cruise, and the adult only pool didn't look very clean and was full of drunks. No serenity there. Finally, we could not hear the intercom system in our room, so we often missed out on directions. We had fun, but it certainly has room for improvement. Read Less
3 Helpful Votes
Sail Date: April 2019
We did this cruise via a casino coupon and we upgraded to a Junior suite from an inside room . Mistake but I will talk about this in my cabin review. We were two couples in our early 40's and my single friend in her early ... Read More
We did this cruise via a casino coupon and we upgraded to a Junior suite from an inside room . Mistake but I will talk about this in my cabin review. We were two couples in our early 40's and my single friend in her early 40's. The single friend was a first time cruiser and she loved it! The rest of us have been on 5 or 6 other cruises and thought it was up there in our favorite 2. We didn't go in with huge expectations and maybe that is why we had a blast. Embarkation was a breeze. Because I upgraded to a Suite we had priority boarding which meant a really short line compared to the huge line for everyone else. They will let your non suite friends get in the short line with you. We were there at noon and on the ship by 12:20. We all bought the drink package and thank god! We like to drink and some of them got cut off by midnight because they reached their 15 drink max. But hey, drinks get warm, you set them down, you may not like one, they still count so we were glad we bought it. Lunch on the Lido deck we all chose guys burgers and fries and they were all great. We hung out all day by the pool, in the casino, walking around etc. We missed going under the sky bridge in Tampa as we were in the casino (woopsy) . Anyway this boat rocked alot more than other cruise ships I have been on. Sometimes you noticed it, but I just tried to not look out the windows as we moved and I was generally fine. I am also very sensative to sea sickness and I never heard anyone else complain about it. We met for early 6pm dinner in the main dining room Destiny. We sat the 5 of us and 3 lovely ladies from Virginia. Our two waiters were great and our drinks and apps were on the table in 5 min. All our meals in the main dining room were very good! we did all pay $20 extra one night and got the filet and lobster and it did not disappoint. Day 2- arrive in Key west at noon, I really wished we got here sooner as it is very close to Tampa???? I was confused why the itinerary didnt allow more time at this port. Anyway we had a few cocktails on board and waited for the masses to fight their way off. We walked off at 12:50 ish and no lines. It rained all day in Key West but we did a little bar hopping and had fun anyway. Irish Kevins was for sure our favorite spot with the live singer/comedian guy. Got back on the little trolly thing around 3pm and went back to the ship. I will definately be back in Key West as it wasnt nearly enough time here. Got back went to casino (after we were like 12 miles out of course) and made it to the main dining room again for dinner. I say made it because it was a long day of drinking and some people wanted to nap! Food great again! Day 3- woke up around 8am, some ate breakfast (my husband and I don't really eat breakfast) Waited for most to get off the ship in CUBA, we got off around 11 am with absolutely no one in line. Customs took 30 seconds as did money exchange. Just to give an idea of how much you will need in Cuba, most of us took our $80 US and it was too much (for what we did). First of all DO NOT get suckered into buying an excursion if you want to just walk on your own!!!! Carnival will try and tell you that you have to check off "people to people" and book an excursion. We being in Cuba last year knew to check off "support the cuban people" option and you can totally just walk off. We walked to the main square accross from the ship and you will get a few locals asking if you want to pay $1 each and they will walk you around. We said no, but one guy seemed to never leave so what the heck we let him walk us around. He took us to a local John Lennon bar (dive bar but very cool!!) we all go cubra libras (rum and cokes) and were surprised it was $10 a drink!! We had one, felt very buzzed and moved on to the next stop. We walked through beautiful streets, saw the market, other squares, local people living life. It was great. Ernest Hemingway bar right near the port was our fave as it had live cuban music and here a round of drinks for 5 people was $7.50 US. Or $7.50 CUC. Totally cheap and fun here. We danced and walked around some more. We all tipped our guy $25 US and he was more than happy I am sure. Got back on the boat and only 2 made it to dinner.... Day 4 - Cozumel- We arrived at 12:45pm to port and we chose again to wait an hour before getting off to avoid the crowd. We had booked El Cid's for the twilight day pass as our ship was here 1pm to 9pm. No other day pass resorts were offering this late day pass. It was $65 each I think?? MAKE SURE you bring the printed piece of paper with your reservation or they will make you print it at the hotel. We had drinks, food (good food) towels, pool, snokeling, all included. It was a fun day! The shopping area right a the ship is awesome, I thought it was beautiful clean and lots to do. We were back on the ship around 6 as we are wimps of the sun and apparently cannot drink too much in the sun. Day 5- day at sea, usual activities, silly games by the pool, lots of food.... I dont really know as I was burnt from Mexico and did not hang around outside. We were mostly hanging around the casino area/American bar. Now 3 of us were smokers and even as a smoker I will say that this small one side of the bar and in the casino were always VERY smoky.. The air suckers in this area seemed to not work. This was also the area that they had the trivia games which we LOVED!! So much fun. But dang do something with the smoking vents! CASINO!!!!- Ok we hung out here ALOT!!! Like every day for a long time especially at night. We usually go to Greektown Casino in our hometown near Detroit. We usually hit at greektown pretty much every time we are there so we think it is the loosest best slots in the world lol . This casino was pretty close. It is small but it pays good!!! Every single time you sat down people were hitting like crazy! My husband probably won $1000 a day on slots easily. I couldnt believe it . I loved playing roulette with our group. I won one of the pong games in the casino where they called my name and I had to throw one out of ten ping pong balls into a gift bag with money on it. I won $75 it was fun. Overall the wait staff was fantastic, you always had a drink in your hand, we never waited once at any of the bars nor in the casino. Dinner service was fast, we never waited more than 10 min for dinner. I couldn't believe we were on the same cruise that people were ripping on the slow service and crappy food. We did not think this at all. Look , don't expect Ruth's Chris style meals, expect more like outback or Texas Road House lol. Then you will not be disappointed. This boat is small and therefore you won't get lost and everything is easy to get to. Having said that it is small and can sometimes feel like there is not much to do. There is not much craziness going on near the pool, which I like sometimes. We NEVER had a problem getting a chair, there were never any big drunks partying like it was springbreak. There was no more than 20 kids on the whole ship. It was just a great cool crowd of people. Cabin review is next.... Read Less
1 Helpful Vote
Sail Date: April 2019
I have been cruising for 40 years. My very fist cruise was on NCL Starward in 1984. This was a theme cruise which it why I chose it. The Summer Palace was beautiful, the dining room staff was very pleasant, but the food. OMG! Terrible is ... Read More
I have been cruising for 40 years. My very fist cruise was on NCL Starward in 1984. This was a theme cruise which it why I chose it. The Summer Palace was beautiful, the dining room staff was very pleasant, but the food. OMG! Terrible is an understatement for the worst dining room food I have ever experienced. I am amazed at how bad it was! The menu never changed, & the menu descriptions did not describe what they brought out. Crispy fish that came out poached, Bourbon chicken that was really BBQ, mystery sauces on everything! I never went back after day 3 except to look at the menu. The buffet was OK, & I mean just OK. My 1st cabin smelled liked sewage. But, lucky me, there was a water pipe break day 2 which flooded most of the deck, I was able to pack up & move, but my new cabin was in a less than desirable location, over loud equipment used by the staff in the early AM & right under The Stardust Theatre. But at least it didn't smell. Cabin stewards were nice. Most of the people on the ship seemed to be miserable working there & the officers seemed quite unfriendly. Once you are trapped at sea, they nickel & dime you to death! I would swear the ships stabilizers were broken it was so rough. I have never been sea sick before, so I don't if it was that or the bad food, but I stayed queasy for 7 days. I do not believe in saying never, will I will never sail with nor recommend NC to anyone. This ship needs a total remodel. AVOID! Up side, I lost 5 pounds. Read Less
1 Helpful Vote
Sail Date: March 2019
We decided to go on this cruise, this ship - because we went with a group of friends, about 40 of us altogether. We have been on 15 cruises as of now. The previous 4 were on " mega-ships." We also prefer to go eastern ... Read More
We decided to go on this cruise, this ship - because we went with a group of friends, about 40 of us altogether. We have been on 15 cruises as of now. The previous 4 were on " mega-ships." We also prefer to go eastern Caribbean - but, in order to be with our friends, we decided to go on this smaller, somewhat older ship, on this route.We had low expectations, thinking the better staff, service - is usually on the flagship boats. So this ship - the crew, the food, the entertainment - they hit it out-of-the-ballpark ! I don't recall ever seeing such a focused, dedicated staff as this one. The entertainment was excellent - people were friendly - and the crew couldn't do enough to accommodate us. The ship was also very clean - cheery - a lot of interesting artwork around the ship too- something we are seeing less and less of that. I want to re-visit the food. The food in the main dining room was quite above average. We did the premium dining 2 nights as well, the Italian one night, the steak house the other night. We got the 2-for-1 deal, had to do the meals the first 2 nights. The meals were rich, and a bit much for my " mature " digestive system. ( Eyes bigger than my stomach these days !!! ) Great food, classic Northern Italian. And of course,great aged steaks, like any premium steak house in any major city !! Worth every penny, even at full-price !!! . The food servers went way above and beyond the requirements of their job. And they were entertaining and engaging. Maybe the " rah-rah-cheering " sessions at the end of every meal got a little carried away, but they DID deserve to be acknowledged and recognized for all their efforts. Both by applause AND by appropriate gratuities at the end of the cruise. The people worked HARD to make our trip the best it could be. We ( wife and I ) don't do excursions anymore -been there, done that. We WISH some policies were a little different, like being able to get a pitcher of water without having to pay $7.95 for a service charge. We wish the cost of on-board communications / internet was more reasonable. We traveled on a budget, so we skipped that. Didn't NEED to be in touch with anyone back home. Read Less
Sail Date: March 2019
This was our 7th cruise (DIsney, Celebrity, Holland, Royal Caribbean), but our first time with NCL. We are a married couple in our late 50s. We enjoyed the more casual, laid - back, freestyle experience. The Pearl, although not as ... Read More
This was our 7th cruise (DIsney, Celebrity, Holland, Royal Caribbean), but our first time with NCL. We are a married couple in our late 50s. We enjoyed the more casual, laid - back, freestyle experience. The Pearl, although not as "elegant" as some other ships, still is in good shape, clean and modern. The Pearl staff was very friendly and attentive, especially our cabin attendant, Daniella. The restaurants and food variety was good, but not as good as Celebrity or Disney. We ate at 2 specialty restaurants, Cagneys and Moderno. Cagneys was excellent, Modernos not as much (although a great salad bar). We loved the musical entertainment (Avalon, Roxie the guitarist, sing-a-long with Peter, DJ Tazz) and pool entertainment more than other cruise ships. The pool water was a nice temperature, not too cold. We could not go to the only scheduled port, Great Stirrup Cay, due to high winds/weather, but went to Freeport, Bahamas instead. Our time in port was much shorter due to the diversion to Freeport. We had a very negative experience with the excursion desk staff and lack of announcements regarding the port of call change. This cruise had many spring breakers and cruisers that were part of the "Trailer Park Boys" theme cruise, so the atmosphere was younger and more energetic which we enjoyed, but some cruisers could not handle their alcohol. We smelled the strong, persistent odor of marijuana emanating from some of the rooms, hallways and common areas, although we did actually witness any cruisers smoking marijuana. For people with sensitivity to smoke or asthma, it may have presented a problem. We took advantage of the free perk unlimited beverage package (alcohol, soda and juices) although it is not totally free since you are charged a service fee (approximately $160 for 2 adults). The service fee, though, was well worth the package. The theater entertainment was very average (husband and wife magician and a solo singer). There were no big production shows, maybe because the shorter length of the cruise and the "Trailer Park Boys" theme cruise using the theater for special events. If you are looking for a casual, lively and energetic cruise, please consider NCL. Read Less
1 Helpful Vote
Sail Date: March 2019
Disappointed that we didn’t receive any of our Platinum latitudes benefits except priority embarkation and dis embarkation. Would have been nice to get water bottles. The wine is unnecessary. Difficult to get drinks. Not enough waiters. ... Read More
Disappointed that we didn’t receive any of our Platinum latitudes benefits except priority embarkation and dis embarkation. Would have been nice to get water bottles. The wine is unnecessary. Difficult to get drinks. Not enough waiters. Long lines at the bars. Confusion on the part of NCL stafff as to what benefits we would get on a 4 days cruise. Cabin small but we expected that of an inside category. Entertainment poor. The welcome aboard show had no singers and dancers, just a lady singing was was just fair and some kind of trick by the magician. Service fair. All in all the most disappointing out of 10 NCL Cruises. For the third time we were not able to tender to Great Stirrup Cay. We will not take a 4 day cruise on Norwegian in the future. The Spinnaker lounge where we usually spend a lot of time was closed a lot due to the charter group on board which we had no idea about when we booked. Read Less
4 Helpful Votes
Sail Date: February 2019
I heard the Carnival Miracle has the most elbow room on all the ships, its true, it seemed to have a lot less people all over the ship, the food and waiters / waitresses were phenomenal in the MDR, the buffet was very good for breakfast, ... Read More
I heard the Carnival Miracle has the most elbow room on all the ships, its true, it seemed to have a lot less people all over the ship, the food and waiters / waitresses were phenomenal in the MDR, the buffet was very good for breakfast, lunch and snacks, pizza pirate never disappointed, steakhouse was worth the $35, I reserved a table for us before the price increase, Chopsticks was a tasty treat. The ship is very easy to navigate and we loved the decor throughout the ship and she is still clean even though it is a older ship, there is a little rust here and there and I expected that. Our shore excursions were faster to the fun, Deluxe Beach, Catamaran Sail & Snorkel in Cozumel and Rays & Reef Snorkel in Grand Cayman, all of these excursions we outstanding and well worth the price, in Mahogany Bay we just walked to the beautiful beach and Tiki bar were we swam then had the really delicious jerk chicken with wonderful margaritas. We took the tender to the port of Belize were we did some shopping and had drinks along the way till we went back to the ship, it was a awesome trip and we will sail on her again in the future. Read Less
3 Helpful Votes
Sail Date: February 2019
Our nephew & his wife joined us on this cruise to celebrate my birthday. Embarkation and disembarkation in Tampa was a breeze, quick on and off the ship with hardly any waiting. Our junior suite was large & clean with plenty of ... Read More
Our nephew & his wife joined us on this cruise to celebrate my birthday. Embarkation and disembarkation in Tampa was a breeze, quick on and off the ship with hardly any waiting. Our junior suite was large & clean with plenty of storage. The Brilliance O.T.S. is in good condition, well laid out, and the ride was mostly very smooth, even with the occasional rough seas of winter. We mostly dined in the main dining room for dinner, which had good choices, and tasty food. Lunch in the main dining room, the food didn't seem as good. We didn't eat breakfast after ordering it through room service the first morning, as they didn't deliver what we ordered, and the coffee was horrible. My husband would go up to the Windjammer and get us coffee and fruit & pastries thereafter. Although I must say the coffee wasn't very good anywhere on the ship. Maybe we should have ordered a beverage package where I should think the upscale coffees were better. I wouldn't recommend the entertainment on this ship, it was blah, your typical song and dance routines, and a not very funny comedian. Entertainment on the larger ships from the Voyager class, Freedom Class, and up to the Oasis class have much better shows, more variety; the Ice Shows are not to be missed, and more sophisticated shows, such as Aerial shows, and Broadway shows are very enjoyable to watch. Of course the Oasis class also has a Aqua Show too. Service on the Brilliance was very good, all the staff were friendly, and hard working. We visited Key West first. Took a trolley hop on hop off ride. But due to some major roads being redone/worked on, the traffic was horrible, and we felt we didn't dare get off during any of it's 13 stops, because we might not find another trolley come in time for us to get back to the ship on time. We did do a little shopping in Key West at our final stop in Mallory Square before heading back to the ship. Our other stop was Cozumel. We bought a day pass at a all inclusive resort on the internet, for the Melia Club Resort, before leaving on our cruise. A taxi ride each way for $16.00 for four of us was very reasonable. We of course gave the driver a good tip each way. The resort was very nice, loved the swim up bar, where the drinks were good and plentiful. The beach is right there, and beautiful. The only complaint I had was the free buffet lunch was not very good in my opinion. Couldn't find much on it that looked very appetizing. I love Mexican food, but no taco's, burrito's, rice, beans, salsa, no fresh fruits, etc. were made available. Instead they had a gray looking pork roast, fish, and some sort of stew, plus some nacho chips and chopped onions and tomato's for choices. So lunch was a disappointment to me, and to all but one of us, out of four people. If you don't care about eating lunch there, then I would still recommend this resort for the day. Read Less
Sail Date: February 2019
The ship was clean and well maintained, however, the style was outdated. The food looked a lot better than it tasted. The food tasted bland, but was edible. The saving grace was the service. Wonderful service across the board. Everyone was ... Read More
The ship was clean and well maintained, however, the style was outdated. The food looked a lot better than it tasted. The food tasted bland, but was edible. The saving grace was the service. Wonderful service across the board. Everyone was pleasant, friendly, professional and smiling at all times. The main dining room staff were stars. Our server and assistant waiter were wonderful, Socorro and Fernando. Maria in the main dining room was wonderful as well as Isabella. The week I traveled had mostly seniors and a few families with small children. My son's ages 10 and 8 chose not to go to kids club since it was geared towards smaller children. MSC cruises had a better children's program in my opinion. Although I had a wonderful trip, I wish the ship was more modern and had more entertainment such as movie theatre, game room for kids with board games, pool table, etc...however, the service more than made up for it. Read Less
1 Helpful Vote
Sail Date: January 2019
We joined a group with common interests for a 6-day Western Caribbean Cruise. I usually cruise with other lines and never in the Caribbean but made the journey because of the group and the chance to escape winter weather in January. We ... Read More
We joined a group with common interests for a 6-day Western Caribbean Cruise. I usually cruise with other lines and never in the Caribbean but made the journey because of the group and the chance to escape winter weather in January. We found the ship in fairly good shape—older and smaller than many, though I like the smaller ships. We found getting around a bit confusing with little direction, and the decor a little strange. Food was good to very good. Bitter and Blanc and Chocolate Melting Cake we’re favorites. Small portions were perfect for us. Of course, you can order more if you wish. The servers were excellent at our table. They knew on the second or third day, without being asked, each person’s preference in beverage and idiosyncrasies (extra butter, nothing with mushrooms). The cabin, 6186, was fine in size and convenience, the bathroom adequate. There was a bit of rust on the balcony and some wear here and there. The one (!!!!) wall outlet did not work well—my cell phone could not be charged there, and one day it did not work at all. Repair was immediate, though. We attended two comedy routines which we enjoyed. I normally enjoy the slots but found the casino much too smoky. We took only private excursions, and enjoyed them very much. Our favorite was Maya Chan in Costa Maya. Absolutely perfect weather was a great bonus, but the exuberance of the staff, privacy, and great food and drink made a wonderful day. I found the cruise a good value with no major problems. Read Less
Sail Date: January 2019
This was a group cruise for an international group onboard on Jan. 20, 2019 sailing out of Tampa. Embarkation was very fast and easy. Really enjoyed cruise with couple exceptions. Dining room late seating, service was very slow, and after ... Read More
This was a group cruise for an international group onboard on Jan. 20, 2019 sailing out of Tampa. Embarkation was very fast and easy. Really enjoyed cruise with couple exceptions. Dining room late seating, service was very slow, and after 35 cruises, when ordered more than 1 entree or appetizer, Have never had them deliver all the appetizers or entrees at same time. Made for a very crowded table, especially since at a 6 top. We had also requested to be with our group, but were put halfway across the dining room. Both travel agent and our Carnival rep had multiple booking numbers to tie reservations together, but didn't happen. Only other complaint was when you get a comedian the caliber of Just Judy, you need to move her to the main theater and not Punch Liners Club. She has been on Carnival for a long time, and you guys know she can fill the larger theater. Also, never saw more than a couple times our CD Savanna, and we had a Cruise Critic Meet and Greet on LAST day of cruise????? NEVER in 35 cruises, had that happen. Usually on first sea day so we could meet our fellow cruisers and hang out with them. She said she just learned about our meeting that morning, although we met the required 25 members 3 months ago. A good cruise, but not a GREAT one, but there is not a bad cruise, just some better than others. After this one, even though am platinum, may consider a different line for a change. Read Less
5 Helpful Votes
Sail Date: January 2019
Overall, we we disappointed in this cruise for a number of reasons, but basically it was just a lot misses instead of hits. 1. The food was sub-par. The selection was very limited, no ethnic or even particularly flavorful foods in the ... Read More
Overall, we we disappointed in this cruise for a number of reasons, but basically it was just a lot misses instead of hits. 1. The food was sub-par. The selection was very limited, no ethnic or even particularly flavorful foods in the MDR. My Cesar salad was wilted and warm one night because it had been on a tray with hot foods. The carbonara pasta wasn’t even close to a traditional carbonara recipe. The desserts were bland, and weren’t worth the calories. Windjammer was perfectly acceptable for a buffet. Latitudes had a hard time keeping up with customer orders, and had a very long line. 2. Service overall wasn’t great. After our second night kept waiting for more than 15 min to get our dinner served, we asked for a different table and a different dinner team. The spa kept me waiting for more than 30 min after the scheduled start time of my massage. There was table service one night at the pub, but the next night there wasn’t. 3. The spa experience wasn’t great. The treatment room wasn’t dark. They didn’t offer me tea, water, etc. I had to ask where to go to change into a robe. The blanket in the treatment room was so thin I felt uncomfortable. The massage table wasn’t heated. The therapist was very nice, and did what she could, but I won’t book another spa experience on Brilliance again. 4. The room was comfortable and clean - we had a spacious balcony, room 9618. The attendant did a great job cleaning. But the TV was broken and the remote didn’t work so the only way for me to turn it off was to unplug it. The safe in the room stopped working after day 2. 5. The entertainment was hit or miss. On previous cruises, we’ve found the piano bar in the schooner lounge to be very good, but on this trip we were occasionally flinching during the performance. 6. Activities- we had very rough seas on the last day at sea (obviously not their fault!) but rather than coming up with a new set of indoor activities, they just cancelled the outdoor activities. As a result, the schooner bar (and the rest of the ship) was full of bored, cranky kids. There wasn’t anything to do, or at least, not that we could find. 7. We booked an excursion at Cozumel, to go to Playa Mia. They changed the time the night before the excursion, and moved it up a hour (leaving at 0845 instead of 0945). I had booked the later departure time because I didn’t want to get up early, so I ended up paying more money to take a cab. When we got there, we found there was a lot more to do than was advertised, which would have been good to know in advance, as more of our party would have come. I will not be booking another trip on Brilliance, and if my next cruise on Adventure isn’t a significant improvement, we won’t be going on another RC cruise again. Read Less
2 Helpful Votes
Sail Date: January 2019
Sailed 8 times with NCL before. Garden Cafe( cafeteria), food variety less than seen before. Sitting design frustrating clogging felt squeezed all the time.They have to improve the availibility and accessibility of gluten free and soya ... Read More
Sailed 8 times with NCL before. Garden Cafe( cafeteria), food variety less than seen before. Sitting design frustrating clogging felt squeezed all the time.They have to improve the availibility and accessibility of gluten free and soya products. Coffee is better than ever. Dinning room, good but small portions, have to order 2 apetizer to be satisfied. Speciality restaurant booking: always no availability beetween 6 to 9 but in fact the restaurant is empty. The food quality equal the dinning room so, not worth the price. Good shows of different style. Miss a bit of classical or lounge music. Very easy to find a quiet space on decks because the music is almost everywhere and loud. Staff friendly and kind. The ship is very clean, cabins and public rooms too. The shore excursions are too expensives. We found very easily tour on shore for less than half price they asked! They have a lot of different promotions and doing a lot of sollicitation for it: spa, photos, duty free shop, cruise next. It is too much, feel harassing. Read Less
2 Helpful Votes
Sail Date: November 2018
The Panama Canal cruise was on our bucket list. We are into our 70s and both have some chronic health issues, so we wanted to get this off of our list. We chose the aft facing cabin so we had a 180 degree view when going through the ... Read More
The Panama Canal cruise was on our bucket list. We are into our 70s and both have some chronic health issues, so we wanted to get this off of our list. We chose the aft facing cabin so we had a 180 degree view when going through the canal. This was a great choice and we loved sitting on our balcony and enjoying the view. Even was nice in some of the ports. Embarkation had some issues. The lady who was keeping track of those who required wheel chairs overlooked my name and I was one of the last wheelchairs on board. The gentleman who took me on board whizzed us through the ship and down to lunch in the Summer Palace, dropped us off, and our lunch was great. We had easy access to our daily dining there. However, there was a "burp" on the second night of dining. I was wearing shorts (everyday on board) and we took the elevator from deck 11 down to deck 6, which is the handicapped entrance to the restaurant. Deck 7 is the regular entrance with two flights of stairs required to get in. Well, on this night, we walked in on the handicapped ramp and were met by the Maitre' D who pointed to my shorts and said I couldn't come in, since I wasn't wearing long pants. He was very adamant about it and immediately called The Indigo Dining Room and said he was bringing us down there (no dress code there) and he escorted us (very quickly) through the Atrium and down another elevator to the Indigo, taking us right in (ahead of about 30 people in line) and seated us and with a "sorry", he disappeared. Then, about 5 minutes or so later, in comes the ships Restaurant Manager shows up with (I believe) the Hotel Manager and they both were very apologetic about what had happened and offered us a complimentary bottle of wine. They were classy in the way they handled the apology and they made sure to speak to us whenever they saw us on board. They did point out that there was signage at the entry to the restaurant regarding dinner dress codes. But, I pointed out that we never entered the restaurant on Deck 7 and there was no signage on Deck 6 (the handicapped entrance) They apologized for that, later, and said signage would be put on that entrance too. They also pointed out that the dress codes were printed in the daily Freeystyle newsletter. It was in there, but buried. Anyway, I screwed up and they screwed up and we were happy during the cruise. Another incident occurred during the Cruise Critic Roll Call Meet and Greet which was held in the Bliss Nightclub at about 11am. We arrived and were sitting with some others near the entrance of the club. The Norwegian Captain and Management team arrived and suggested we all move to the stage area. Well, the lighting was dim to dark and I nailed my shin on one of those small bolted down cocktail tables. It hurt, I almost fell, but we moved on up with the others and sat through the meet and greet. When we left, we went back to our cabin to asses the damage and I had quite the abrasion to my left shin and had bled through my compression sock. We bandaged it up (since I had those supplies with us for another issue) and continued on with our day. We went to the service desk to see if a report needed to be made. The gentleman there said no. However, later on we met with the Customer Relations Manager and she said she saw me hit the table and was looking for me later. She said to go to Medical and they would do a report and take care of the injury. Well, Medical is open from 7:30am to 9am and 7:30pm to 9pm. We filled our a medical report and while waiting to see the doctor, two security officers came in and it was like the "Norwegian CSI" They took another report, took pictures of my leg, what shoes and braces I was wearing, and my cane. Then, one of the took my wife back to the Bliss (3 decks up and on the other end of the ship and going through the Atrium crowd on the ship while he carried my wife's purse, we guess so she wouldn't run away?) He looked at what my wife thought was the right area (in the dark) and then came back to Medical. By then I had seen the good doctor and one of the nurses was bandaging my leg. I was already on an antibiotic and they said to monitor it. The next day we had a bottle of wine and a cheese plate waiting for us in our cabin. This did not include a bottle of wine that the Restaurant Manager gave us earlier. By the way, we did see the Summer Palace Maitre' D on numerous occasions and I think he tried to avoid us. All in all, it was a memorable cruise (in more ways than one) and one we'd highly recommend to anyone wanting to transverse the Eastern Locks of the Panama Canal. Read Less
2 Helpful Votes
Sail Date: October 2018
We went on our first cruise with a large group of friends. We met up in Tampa and took a shuttle to the port. Embarkation was very quick (faster to the fun) and a smooth process. We enjoyed walking around the ship and getting oriented ... Read More
We went on our first cruise with a large group of friends. We met up in Tampa and took a shuttle to the port. Embarkation was very quick (faster to the fun) and a smooth process. We enjoyed walking around the ship and getting oriented before the muster drill. The sail away party was a lot of fun and going under the bridge was quite a sight as well. We found the ship to be clean and our cabin was always maintained thanks to our steward, Wayan. He was most helpful and answered any questions we had. The activities on deck were fun to watch and we had a great time hanging out by the pool and gathering in the Alchemy Bar. Our wait staff in the Main Dining Room were amazing! Ali, our head waiter, and his team, were very knowledgeable and helped me with my choices so that I would have the best dining experience possible. Every staff member we encountered were friendly and helpful. I even saw some of the staff dealing with rude cruisers and I never heard them lose their professionalism. We missed a port in Mahogany Bay because of high winds. I was disappointed to not go on our excursion, but was glad the captain made the call and kept us safe. The other ports were great and our excursions were wonderful. We enjoyed the Altun Ha ruins in Belize and the Crystal Caves adventure in Grand Cayman. This was our first cruise but some of our group were diamond and platinum cruisers and they were just as pleased as we were. Read Less
10 Helpful Votes
Sail Date: August 2018
I'm genuinely not a person who complains about anything. I'm such a simple person to please, and pretty laid back. With that said, this ship needs some major updating. Yes, there's a musky smell as soon as you enter the ... Read More
I'm genuinely not a person who complains about anything. I'm such a simple person to please, and pretty laid back. With that said, this ship needs some major updating. Yes, there's a musky smell as soon as you enter the ship. You become desensitized to it during your stay on the ship, but it's noticeable each time you return from your port stops. In the main dining room, some lights (grapes) are broken, and they need to be replaced. I'm soooooo not a prude or someone who gets easily offended, however, the half naked "angels" in the dining room or in various places on the ship made my children feel very uncomfortable. They are way more conservative than I am (I'm not), apparently, and they said they hated seeing them while they were eating but couldn't look away; they're 6 and 7 years old. Personally, I didn't care about that. Additionally, I'm confused to the whole ship name of "Miracle". It's called Miracle yet the theme within the ship is very Halloween or dark. From a marketing standpoint, I would rename the ship to Halloween, or something to do with those characters. Throughout the ship you have pictures or areas named after The Phantom, Mad Hatter, Frankenstein, and so on. How does that have anything to do with Miracles? If they ever update the ship, they should stick with the Halloween theme, update accordingly, and rename the ship to appeal to a niche because 'Miracle' makes no sense. Also, add a costume theme party because that's always super fun. Before guests board the ship, remind them to bring a costume! This ship has a great port itinerary, so it's a shame that it's not as great as it could be. It has some great potential if Carnival chooses to update it. They also have a lot of room on the Sun deck to make it more fun for family activities. Painting that awfully colored green slide would certainly be a start. Camp Ocean was great! Our kids wanted to go there every single day, even after a long day at the ports. They're obviously doing something really fun in there, and staffed with great counselors. We appreciated the cameras located inside Camp Ocean too. The entire staff onboard Miracle were spectacular, and so very hardworking. They worked tirelessly, so please tip. We prepaid gratuities, and still tipped in addition to prepaying. I made it a routine to look at their tags and their countries of origin, and ask them about it. They were always pleasant to speak to, and answer any questions. The cabins were fine, and nice to come back to after a long day. Great beds, and they put me to sleep instantly. Our balcony was spacious, and our cabin was good enough; no complaints about our room. Loved the Western Caribbean port stops, and we plan to choose a ship with the same exact ports because we loved them. Although, we won't be returning to the Miracle unless it get's updated. Rating this ship as a 3* is being generous, if I'm being honest. Dear Carnival: update Miracle because it has great marketing potential. You're Welcome. Read Less
Sail Date: July 2018
This is my first time in cruisse and We had 438 people group were in the ship and we all had wonderful time. All staff members were so good, I specialy would like to thank Peter, Alex and there are others who were working in dining area ... Read More
This is my first time in cruisse and We had 438 people group were in the ship and we all had wonderful time. All staff members were so good, I specialy would like to thank Peter, Alex and there are others who were working in dining area they were so patiently working with our big grooup. I don't remeber everyone name but their services was so good. our cabin housekeeing, her name is NI she was so good. We defintely be taking this cruise again. We felt very welcome on board. We were in that cruise from 07/18-07/23. I was feeling dizziness and i ask for ginger, dining cruise member were so nice and they got me ginger. At the Pizza stand cruise members were working with smile all the time. As soon as our programe finished around 10 at night and all group go to Pizza stand and they all were enjoying Pizza. Thanks again to all cruise members. Read Less
1 Helpful Vote
Sail Date: June 2018
Travelled on this cruise with extended family members ranging from the age of 7 to 80. Everyone enjoyed various activities onboard. Crew members were really friendly and helpful all the time. Food is great and they catered to our request ... Read More
Travelled on this cruise with extended family members ranging from the age of 7 to 80. Everyone enjoyed various activities onboard. Crew members were really friendly and helpful all the time. Food is great and they catered to our request to make some Indian dishes we asked for. Embarkation and Disembarkation experience was smooth and in the orderly fashion. Got sufficient time to explore both the cities (Costa Maya and Cozumel) and excursions through the Royal Carribean were planned well. Cabins very small but clean and were taken care of well by housekeeping staff. All the information regarding daily activities on board were provided a day before for the next day planning. Headliner shows after dinner every night. We enjoyed the shows of a stand up comic, an American Idol famed famous singer named Lou Gazzara, Jeff the Juggler, A ventriloquist and the cruise's own production house's Singers and Dancer's show on different nights for Headliner Show. Rock Climbing was also fun. Took part in various Quizzes and Trivia Games and they were really fun to play. BuzzNation band performances and Live Karaoke were great events for music lovers. Overall great and entertaining experience. Would definitely love to go again ! Read Less
Sail Date: June 2018
Nice and small boat, superb itinerary, Habana and Nassau were great. Good service, small distances to walk, a little bit crowded restaurants. We misses the Royal Promenade to meet and walk at night. Enough elevators and stairs throught the ... Read More
Nice and small boat, superb itinerary, Habana and Nassau were great. Good service, small distances to walk, a little bit crowded restaurants. We misses the Royal Promenade to meet and walk at night. Enough elevators and stairs throught the ship. Miami offers a lo of entertaintment so you can arribe before the day of departure to enjoy the night life. Embarcation process was good, received an special service for our gold status with Royal Caribbean. Pool was crowded is not Enough for all the psssengers. Music was very loud at some momentos. Awesome animation team, very cheerful and enthusiastic.At night they make a big diferencie at the Pool parties. Exercises clases were good at mornings. We decided to do our own activities at porta and were awesome. You can save a lo of money and have great experiences at your own pace. Food can be better compared to other other Royal Caribbean ships, disembarcation was terrible. Read Less
1 Helpful Vote
Sail Date: June 2018
+I had never been on a cruise before let alone out of the United States of America. I chose this exciting cruise because of a combined decision among family members. The ship is not even the biggest ship offered, yet is still really large! ... Read More
+I had never been on a cruise before let alone out of the United States of America. I chose this exciting cruise because of a combined decision among family members. The ship is not even the biggest ship offered, yet is still really large! The state rooms were very clean and the staff members were lovely. Most of my meals were held at the Marketplace. The food had many options- some the same every day but definitely enough variety for me to enjoy the experience and not feel like I am eating the same thing every day. -There were two fires while I was on this ship. One was at 3am. This consisted of staff members and the captain over the loud speaker at 3 o clock in the morning. The way the staff handled the situation was great, however a fire in the incinerator at 3am is not always the best wake up call. The second fire had to do with the A/C units. I don't know how far the A/C outage occurred, but me and my floor did not have air conditioning for a night & half the next day. The last negative I have is that the bathroom toilet in my state room randomly did not have water flowing in it and would refuse to flush. This is gross and not acceptable for obvious reasons. Read Less
1 Helpful Vote
Sail Date: May 2018
Me and 33 of my friends went aboard this cruise to travel to Cuba for my birthday. Worst decision ever. This ship should be retired. The hallways smell like someone has left a dirty diaper in them (smells like sewage). The entire ship was ... Read More
Me and 33 of my friends went aboard this cruise to travel to Cuba for my birthday. Worst decision ever. This ship should be retired. The hallways smell like someone has left a dirty diaper in them (smells like sewage). The entire ship was HOT. I have never been on a cruise ship that you didn't need a jacket and in some areas a COAT. Not on this ship. It was HOT. When you dock, your entire cabin fills with the smell of gas. My roommate almost had an asthma attack being awakened by the smell of gas filling our cabin. The crew was unfriendly and disgruntled acting. Many of them you could see the unhappiness on their faces. It wasn't as clean as some ships I have been on. The toilets were backing up everywhere and I suspect the big fans that were drying the floors in the common areas was due to some toilet overflowing. The big fans were drying carpet the entire cruise. The food was so-so, the entertainment was so-so, but that's to be expected for the size of the ship. There were roaches in our cabin, it wasn't cleaned. There were cigarette packages under the bed and neither of us smoke. Overall we had a good time, but it was nothing due to Royal Caribbean. To top it off. Upon our return 13 of the 34 are sick. I suspect they have norovirus, but not all of them went to the doctor.. Read Less
1 Helpful Vote
Sail Date: May 2018
Interesting port (Cuba) and convenient for a group of twelve to travel together for 4-5 days! I suggest if taking this cruise to take along some packaged candy and or gifts for the children of Cuba! These small gestures mean much to ... Read More
Interesting port (Cuba) and convenient for a group of twelve to travel together for 4-5 days! I suggest if taking this cruise to take along some packaged candy and or gifts for the children of Cuba! These small gestures mean much to them! The staff were amazing! Our room attendant, Matthew, was the best! Our dining room staff, Antonia and Chrystal were top of the line servers! The Restaurant Director, Albert was a joy and made our dining experience special! Cruising Susan was a great cruise director...she made her points well known in a humorous way! The end of the cruise show was excellent and it was heart warming at the end of the show when many crew members joined in to thank us and wish us well as we traveled home! We had a comedian juggler who was terrific! We also had a comedian who was a hoot! The ship was very clean and staff made us very aware of cleanliness on our part. All in all we had an amazing vacation! Read Less
Sail Date: May 2018
I chose this cruise for a fun adult adventure. It lived up to its name and more. The staff was attentive, friendly, humorous and professional. The food options were tasty and they had something for everyone. LOVED this cruise and staff. I ... Read More
I chose this cruise for a fun adult adventure. It lived up to its name and more. The staff was attentive, friendly, humorous and professional. The food options were tasty and they had something for everyone. LOVED this cruise and staff. I would recommend it to anyone. The staff diversity and sincerity could be seen in the treatment of each other and their daily interaction with the guest. Thank you Royal Caribbean for and effortless and excellent customer experience. If you take this cruise. The excursions range from entertaining to educational. The guides were humorus, and enlightening. There was a liquor tasting on board. If you want a good liquor at great prices make sure you bring funds to buy. The liquor is not given until the final day you depart from the ship. There is a small casino onboard. It's not really mentioned in the advertisement. Loved this cruise. Read Less
1 Helpful Vote
Sail Date: April 2018
My husband and I decided to book a cruise for our first wedding anniversary. I have been on a handful of cruises before but never with Royal Caribbean. This was my husband's first cruise. We didn't chose Rhapsody on purpose, we ... Read More
My husband and I decided to book a cruise for our first wedding anniversary. I have been on a handful of cruises before but never with Royal Caribbean. This was my husband's first cruise. We didn't chose Rhapsody on purpose, we chose to port from Tampa in case we decided to drive though we ended up finding a nice deal flying. Embarkation was very smooth. We scheduled round trip airport transfers that took us to the port as soon as we landed. Tampa's port is a smaller one so that may be why it was so quick and smooth. We were on the boat about 30 minutes after arriving. I had read a few reviews about Rhapsody prior to sailing and I was a bit worried. I was aware this was an older, smaller ship. Yes, the ship does show some wear, but it was always super clean and size does not matter! Honestly, I liked the intimacy of it and seeing the same people at bars every night. The only time the ship ever felt crowded was breakfast and days spent at sea in between ports. I am not listing that as a con by any means, I understand that everyone is obviously on the ship and is most likely at the pool area. It was very hard to find chairs on these days though and people did save them even though rules stated you can't and your towel will be taken (didn't happen, pretty sure it's just a warning). We ate at the MDR every night except for one due to coming in past our dinner time at port. The food in the MDR was always good. I wish we had spent at least one meal in one of the specialty restaurants as a few couples we met told us how amazing the food was there. The Windjammer was great at breakfast but lacked options for lunch. The night we ate dinner there we had burgers from the burger station which were great. Unfortunately, we did not see any of the "Broadway" type shows because we spent most evenings in the Schooner bar playing trivia and listening to Kelly, the amazing piano player and talking with new friends. We did however, see the game show there and the little shows put on in the Centrum by Elvis, the energetic and always funny cruise director. Ports: Key West was our first port. It was beautiful and we loved it. We did the hop on hop off conch train tour. Highly recommend it to those who have never seen the island. Very informative and fun. We ate at a local bar after the tour and went back to the ship. Cozumel was the 2nd port. Also a favorite. We did not book an excursion through Royal. We instead booked an all-inclusive day pass at Mr. Sanchos resort. I read about it online and booked it through their website. Great decision! We took a $12 taxi to the resort and were welcomed with 2 beach chairs and drinks. The beach was gorgeous and water so clear and seaweed-free. Highly recommend if you like to drink and enjoy the beach/pool. Belize: We did not book an excursion ahead of time mainly because we were tendered there and I heard if the weather was even a tad off they will chose not to port. So, noticing the night before how clear the weather was, we booked a last minute excursion at the desk. Of course, there was not much left. We ended up booking the Calypso train tour. The tender was smooth and only took 15 minutes to get to Belize. The tour was absolutely not worth $80. The port of Belize is very much catered to tourists and that's about all there is to it. The "vendors" were very pushy and got upset if you did not answer them. I finally had to tell one of them who would not leave that we were late for dinner and could not stop. The town itself was poor and very run down. I would not feel safe walking around in the actual town. It left very much to be desired and I don't need to go back. I have heard Belize is great for snorkeling so if I did decide to go back I would try that. Our fault for waiting til last minute. Costa Maya: We booked an excursion here through Royal. We did the all inclusive beach day at Uvero beach. When we met our group at the pier, the tour guide informed us that the club they were originally taking us to was infested with seaweed and they were going to take us to a different but just as nice beach club. We then hopped on the bus and arrived at the beach club. It was very nice with a pool and cabanas near the beach. Still a large amount of seaweed that made it nearly impossible to enjoy the ocean. We stayed near the pool which had a swim-up bar. I would definitely sail on Rhapsody again, may go for one of the larger ships next time though. Still a great, relaxing, and fun cruise! Read Less
Sail Date: April 2018
Myself and a group of friends cruised together the overall experience was pretty awesome! Entertainment was on point the entire staff is friendly!! The embarkation was the only problem, checking into the ship was bit of a pain, I feel it ... Read More
Myself and a group of friends cruised together the overall experience was pretty awesome! Entertainment was on point the entire staff is friendly!! The embarkation was the only problem, checking into the ship was bit of a pain, I feel it could have ran more smoothly had they been more organized. The stateroom had a strange smell to the bathroom, the food was pretty good,guys burger joint is amazing the bartenders are simply amazing specifically "Delveroy" from Jamaica and "Gede" from Indonesia was awesome they were very attentive and are hilarious. They made our trips to the bar amazing everytime. as well the nightlife. It is amazing the cruise director Leon is a breath of fresh air! He gets the crowd going and he's very friendly.The mega deck party at night was awesome there was line dancing, giveaways. Karaoke was a good time.Overall we had an awesome time. We would definitely cruise with Paradise again. Read Less

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