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10 Helpful Votes
Sail Date: April 2019
My husband and I are avid cruise travelers and have sailed through 6 continents with budget-friendly cruise companies to high-end small ships. Princess Cruises has always been considered as a mid to upper class cruise company and our past ... Read More
My husband and I are avid cruise travelers and have sailed through 6 continents with budget-friendly cruise companies to high-end small ships. Princess Cruises has always been considered as a mid to upper class cruise company and our past experiences with them in North America certainly meet that standard. However, it’s not the same on their ships sailing from Taiwan!! My voyage with Majestic Princess from Taiwan this time confirmed that they must have either brought the worst dinning room wait staffs from other ships to be on this one or these people are just untrained. They were not only rude, but also unprofessional (from never smiles, to often forget our drink orders to only give one menu to the entire group of 4 people...etc). And the breakfast buffet had such limited choices of food that I thought I was on a commercial cargo ship. I had sailed with Princess Cruises from Taiwan in 2016 and had a very bad experience in their dinning room that prompted me to sent a written complaint to their executive office and I would think they would have made some improvements already, but I was disappointed again by their dinning room service this time. Princess Cruises needs to really step up to the game on their service on their Taiwan cruises or they will loose consumer confidence soon. Besides the dinning room bad experience, their photo booth staff were also unprofessional and careless. I had to repeat myself multiple times to multiple employees and even after I called to confirm my order, they still made the same mistake. I would say the areas that Majestic Princess meets Princess Cruises standards were their stateroom staff and entertainment staff. Read Less
17 Helpful Votes
Sail Date: June 2018
• Bitten by beg bugs. • The European staff consider my sea sickness to be a contagious disease and warned me to stay in the cabin for the next three days. • I suspected my nausea was caused by the mango sago pudding I ate in ... Read More
• Bitten by beg bugs. • The European staff consider my sea sickness to be a contagious disease and warned me to stay in the cabin for the next three days. • I suspected my nausea was caused by the mango sago pudding I ate in the International Cafe. Two of my friends also have the same symptoms. • No free coffee at Deck 5 International Cafe, they sarcastically asked us to get our coffee from Deck 16. They spoilt our mood to enjoy our tea time. • The public area was always noisy, MC shouting all the time. • All free restaurants need to line up. • The ship rocks all the while. • No one is able to find the gym center. • The walkpath to the restaurants were confusing and unfoundable. • The food from the Buffet Restaurant is exactly the same in Fine Dining restaurant. • By 8pm, they are not selling ice cream anymore and the food from the restaurant was even lesser. • They want the cabin back by 8am by knocking the door which it’s too early. • Hygiene issue: buffet restaurant cleaning staff swiping the floor and cleaning up the dustbin in front of us while we are eating. • Not serious in enforcing hand cleaning before meal, too few stations to wash hands. • The staffs are not professional. Read Less
10 Helpful Votes
Sail Date: May 2018
Majestic Princess is the newest Princess ship built for China, but after less than a full season business seems not as good as expected, and it moves to Taiwan for a while, then after returning to China for some charters it is rumoured ... Read More
Majestic Princess is the newest Princess ship built for China, but after less than a full season business seems not as good as expected, and it moves to Taiwan for a while, then after returning to China for some charters it is rumoured that the ship will leave Asia via an Australian season. This ship, my 8th Princess ship, is the best Princess ship I have so far cruised on. The shops are upgraded to cater for Chinese luxury spenders and well decorated and arranged, much better than streetwise shopping on sister ship Regal Princess. There is a larger choice of restaurants too decided to make you pay. But it is good that the ship retains much of an atmosphere of international cruising, despite Chinese signage, and for this trip menus are given in Chinese (with a lot of wrong translation) as the majority if not all passengers are Chinese. The majority of crew are however international, many not Chinese speaking, yet it manages well. There are more small tables to cater for couples, and small table is available in restaurants even for breakfast and lunch. Menu retains the Western standards but with Chinese items added. There are 3 restaurants offering sufficient facility but the buffet area is definitely too small, and you virtually can't find a seat at peak time. The best paid restaurant is the Princess standard Crown Grill. The Chinese food is no good, not Michelin star food but home dishes. I had a restricted balcony, the cheapest balcony grade but it doesn't bother me as I never go out to use the balcony in such hot weather. If you do, then the balcony is so narrow as to be of no use. What is good is that a water kettle is provided, with tea bags. You won't find this on other Princess ships, but I believe this service will be out if not cruising in China. Princess had hailed the new production shows as spectacular but theatre facility failed to take in all passengers, so many were turned away. But no harm, as the show was simply what other cruise lines better in entertainment had been doing for years. It still fails to compare with Dream Cruises, Star Cruises, NCL, MSC, and RCI. There are other local shows. The magician was a disaster but the Taiwan violinist Venus Tsai is very good, pleasing in looks and she played a high powered violin and hosted a good show. I later learned that she is popular in this area and appears with RCI, NCL and Holland America as well. I am happy with the ship but regret that it may have to leave my region. The blame may be due to the Princess management in Shanghai who failed to give it due promotion and good operation (for example menus are wrongly translated). It is sad if the ship has to leave this market, while RCI even with bigger ships and more capacity can manage to stay on in China/Asia. The cruise is 6 nights than the standard 7 and Princess is probably the most flexible operator capable of rescheduling the ship quickly, while Norwegian Joy continues to struggle. We called at Kagoshima, probably chosen only because of the easy location, then Hiroshima which is very interesting though the ship berths far away, then finally a small Japanese town of no touristic interest. Embarkation was good for me as a Platinum member for priority, and as I took my luggage by myself I can freely disembark almost as soon as we berthed. Read Less
15 Helpful Votes
Sail Date: April 2018
I This ship is said to be design for Chinese market, but I'd say it's American Chinese not Chinese Chinese. The food taste just like American Chinese food. Noodle bar, buffet and Harmony restaurant, all taste like American ... Read More
I This ship is said to be design for Chinese market, but I'd say it's American Chinese not Chinese Chinese. The food taste just like American Chinese food. Noodle bar, buffet and Harmony restaurant, all taste like American Chinese food. I want to give a suggestion if you don't know how to cook Chinese food, hire a Chinese chef or just don't serve Chinese food. The dinner in crown grill restaurant was also a bad experience for me. Everything is overly salted. All I can taste is salt in the soup and the lobster tail. The entertainment was nothing worthwhile to be mention. The ship is huge, but most space is dedicated for cabins; and thus lots of passengers with inadequate public space. Children center is simply boring, activities for kids were poorly prepared. In conclusion , if you are looking for a cruise trip for your first time. Avoid this ship. Read Less
Majestic Princess Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.5 0.0
Family 4.0 0.0
Enrichment 3.0 0.0
Service 4.5 0.0
Value For Money 4.0 0.0

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