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4 Taipei (Keelung) to Asia Princess Majestic Princess Cruise Reviews

This cruise experience was horrible. There are too many people and the food quality is bad. We went to a pay French restaurant for $35 per person for my family 15 pp. The food was bad, we booked it because of the Michelin one Star. If ... Read More
This cruise experience was horrible. There are too many people and the food quality is bad. We went to a pay French restaurant for $35 per person for my family 15 pp. The food was bad, we booked it because of the Michelin one Star. If you do take this cruise, DO NOT go to any pay restaurants. The pizza bar is surprising good. The Gong Cha -Taiwanese famous bubble tea shop is horribly staffed and no skills......drinks are watery and waste of money. Ice cream bar tastes bad too, only ice, not milky. The international marketplace for buffet..the food was not good either. If it came out a good food, it will be gone in 5 mins. This is a charter cruise, so we are not in the tour group. So our dining is anytime and need to pre book ahead of time Going to the theater to watch the show is like going to a zoo. U need to line up one hour prior because it will be full in 5 mins except the first night, people did not know yet..... The stateroom is spacious with a decent bathroom - mini suite. I would book a small cruise and an America cruise route next time.... I tried Royal Caribbean Alaska route, it was much better. The shore execution time is very short....late embankment around 9am and need to be back by 4pm, not much can do/tour around since lunch will take 2 hours already. Read Less
Sail Date July 2019
I liked the look of the itinerary. However, there was no porter service at embarkation. The two Korean ports were a first for this ship, and nearly no one spoke English in the ports. All onboard activities, including entertainers ... Read More
I liked the look of the itinerary. However, there was no porter service at embarkation. The two Korean ports were a first for this ship, and nearly no one spoke English in the ports. All onboard activities, including entertainers and cruise activities were conducted in Chinese. And there were no onboard acknowledgments for Elite Captains Circle members. The ships signage is predominantly in Chinese, and the ships map we were given was also in Chinese. Of the 4,000 + passengers aboard, less than 200 spoke English. Service was an issue, as not enough of the staff spoke Chinese, so language barriers slowed service throughout the ship. The room are nice, and the stewards were helpful. But make no mistake...this a "charter" cruise. Princess was the operator, but not running the ship. All menus, tours, dining and entertainment are geared to Chinese tour guests. If you're expecting a Princess Cruise, you will be severely disappointed and feel cheated. Read Less
Sail Date May 2019
Most disappointed Princess Cruise after previous Sapphire, Royal, Regal and Diamond. We found the ship crowded with long queues, Bellinis and Vine became waiting area with tour guides and passengers, everyone rushing here and there, ... Read More
Most disappointed Princess Cruise after previous Sapphire, Royal, Regal and Diamond. We found the ship crowded with long queues, Bellinis and Vine became waiting area with tour guides and passengers, everyone rushing here and there, talking, burping and sneezing loudly. It was really chaotic and people took pictures everywhere including climbing up and down the equipment at the gym, and that there was this occasion where two ladies around their 60s and 80s were taking pictures in front of a backdrop and wouldn't stop posing and laughing until they lose balance and fell down with the backdrop and the Princess photographer was dumbfound. If you skipped the traditional and anytime dining queues, you'll also find long queue at the buffet lines strangely, we had to queue for buffet including waiting in front of sections that we were not picking up any food. Hand sanitizing was not policed after day two. Worse was World Marketplace buffet line was not open for the first (Nagasaki) and second (Yeosu) port day lunch, only the bistro was opened and at Yeosu, they had not enough food and we had long queue for nothing! Three pots of soup finished, empty sandwiches counter, and gone everything with the chef busy scolding and poor older cruisers who had problem walking, waiting, queuing, and surviving till their turn left with no food! Speaking of staffs, most of them were poorly trained, at times you feel like you're in Prison Break or Orange is the New Black, like our cabin steward, International Cafe, Alfredo, Crown Grill and LaMer, we had very bad experiences. But of course, not to mention some very nice staffs like Harmony, Internet service, Photography team, Spa, Gongcha and Noodle Station. The first day we entered our cabin, we already found bread crumbs on the floor. Hot water (shower)was gone on our floor 12 and the customer service had problems understand and paying attention to our call for help due to the same problem with many staffs on this ship, they assumed none can speak English so they were not paying attention to what you're saying! So we waited for 3-4 hours and called 5 times to highlight to them the problem, help only came after so many hours of wait. Same like the buffet staffs, if you say "May I have warm water please?" I got a reply "ah! Water! Hot or cold?". I interpret as "Ah!(you can speak English!" So "Hot or cold?(am not listening!!!)" And I replied "Just now I asked you-may I have warm water please" So after a few rounds of struggle, my friend suggested that I must do what they do, be rude and shout loudly what you want, for example "COKE! ONE!" And I learn not to be polite and speak in full sentences never mind they are from the Phillipines or wherever countries that should be familiar with English. The manager was most rude when we approached to make a reservation, he was speaking to his staffs and he gave us a hand gesture to wait and fiercely told us that he will be attending us in a bit. Dirty public toilets, smelly, clogged most of the time, soap finished. Shows at theatre were exactly like what other cruisers mentioned, they repeated the same shows. Well, no members lounge for disembarkation. And Keelung port was really bad and chaotic as well. So, no more Majestic for us, maybe will stop cruising with Princess for a while. Read Less
Sail Date May 2019
• Bitten by beg bugs. • The European staff consider my sea sickness to be a contagious disease and warned me to stay in the cabin for the next three days. • I suspected my nausea was caused by the mango sago pudding I ate in ... Read More
• Bitten by beg bugs. • The European staff consider my sea sickness to be a contagious disease and warned me to stay in the cabin for the next three days. • I suspected my nausea was caused by the mango sago pudding I ate in the International Cafe. Two of my friends also have the same symptoms. • No free coffee at Deck 5 International Cafe, they sarcastically asked us to get our coffee from Deck 16. They spoilt our mood to enjoy our tea time. • The public area was always noisy, MC shouting all the time. • All free restaurants need to line up. • The ship rocks all the while. • No one is able to find the gym center. • The walkpath to the restaurants were confusing and unfoundable. • The food from the Buffet Restaurant is exactly the same in Fine Dining restaurant. • By 8pm, they are not selling ice cream anymore and the food from the restaurant was even lesser. • They want the cabin back by 8am by knocking the door which it’s too early. • Hygiene issue: buffet restaurant cleaning staff swiping the floor and cleaning up the dustbin in front of us while we are eating. • Not serious in enforcing hand cleaning before meal, too few stations to wash hands. • The staffs are not professional. Read Less
Sail Date June 2018
Majestic Princess Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 4.0 3.6
Entertainment 4.0 3.4
Public Rooms 4.0 3.7
Fitness Recreation 4.5 3.6
Family 4.0 3.6
Enrichment 3.0 3.1
Service 4.5 3.9
Value For Money 4.0 3.3

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