12 Royal Caribbean Symphony of the Seas Spring Break Cruise Reviews

The ship is beautiful. The staff on this ship were not very friendly. They didn't really want to help you out. I have only sailed on Royal Caribbean and this ship is the only one I would not recommend. They were going to have a movie ... Read More
The ship is beautiful. The staff on this ship were not very friendly. They didn't really want to help you out. I have only sailed on Royal Caribbean and this ship is the only one I would not recommend. They were going to have a movie at the Aqua theater and they cancelled it for a staff party. Please don't tell mainly kids and then cancel. So we rented the movie and watched it in the room as to not disappoint the kids. One example of not taking care of passengers. I could go on. The cabin was outside balcony. It was nice. Liked the sofa bed was two separate twin beds. The main dining was good. The buffet was not good the food the was to be hot was cold. For breakfast you cannot get omelets in the Windjammer, we only found the in the dining room. That buffet was really good. Did not try any dining that cost extra. Hairspray was good. The dive show was boring. Getting on the ship was very smooth if you have all your paperwork done ahead of time. Getting off ship was easy until we went to get on shuttle. They need to get that organized. It is a free for all. Put a lady on first that need assistant which is fine until she could not put her foot in front on the seat. Everyone was then hitting it. Many little things add up but over all we had a great time. Read Less
Sail Date April 2019
Family of 4 (2-14 yr. old teen twin girls, couple early 50's ) living in the Midwest (where it's cold) attempting to recreate the beauty of our previous Spring Break sailing on the Allure. Our overall cruise line history ... Read More
Family of 4 (2-14 yr. old teen twin girls, couple early 50's ) living in the Midwest (where it's cold) attempting to recreate the beauty of our previous Spring Break sailing on the Allure. Our overall cruise line history includes Celebrity, NCL and other RC ships. I have also cruised on Princess and enjoyed it. Trying to figure out if I can be a RC loyalist, but I'm not there yet. The one thing we look forward to is an active cruise. I will start by saying that we had a great vacation experience. Overall the ship offers something for everyone. To have the best experience it is recommended to know what you want to enjoy because there is a lot to pick from and you can easily end up bored, because you didn't make decisions. It has unique art throughout and the ship is very nice and well maintained. Although it's a large ship it didn't feel overly crowded, but there are a lot of folks contained on the ship. The highlights of the trip include; Embarkation, entertainment, MDR for dinner (scheduled My Time Dining), cabin and shore excursions. All of those items get a 10+. Highlights include: Embarkation\Disembarkation: 10 minute embarkation process, no counters. I would absolutely encourage pre-check in online. If a picture is needed they take it with an I-Pad before you proceed to the ship. Disembarking was typical and the port area gets rather congested. I would recommended early or late disembarkation. The exit through customs is done by facial recognition which seemed to make this faster. Cabin: We had 2 adjacent Balcony cabins (4D) the room offers 2 closets and ample storage space. If you are particular about bed location, be sure to ask as some beds are against the sliding glass doors and some are closer to entry way. Also the lights are controlled by having your key card in the reader. The décor is modern and the room is fairly typical. TV is not great. Movies cost over 10.00...for those times you just want to lounge... Entertainment: All shows were exceptional. My kid had to explain HIRO to me...My favorites were Hairspray, Ice Skate 2.0 and Flight. I was only able to join one comedy show in the large theater and one of the comedians was excellent. The one thing I found annoying was the saving of large numbers of seats. Although they have a rule against it, it was often done and annoying. I recommend scheduling in advance, and if not being in line early for those things you didn't schedule. Pay attention to the Cruise COMPASS on your TV or in the hallways as things are added that you may miss if you just look at the printed Cruise Compass delivered to your room. All of the musical acts performing in different venues were great. The one thing I wish was better is that the pool band was hidden in an alcove between the pools so you could hear the music but not really experience vibing with the band. Ship: With this being a fairly new ship, it is in great condition and is maintained well. The bathrooms offer the no touch entry and exit and the restaurants offer sinks to wash your hands vs. just using hand sanitizer. The art throughout is unique and nice. The main promenade is well thought out and identical to other Oasis ships. I tried to understand what was exactly different. The casino has a smoker and non smoker side, but no real separator if that is your concern. I did witness staff removing items from those pool chair savers after prolonged time periods. As with every ship, on sea days with good weather get to the pool before 9 for a good spot. I would want other outside venues other than on the running track floor, the Promenade and the pool deck. The ship celebrated their 1 year anniversary during the sailing. Anniversary lanyards and magnets were provided along with a picture of the crew and had special events along with cake and different foods offered. Now to the opportunities. First off the ship didn't have that fun\happy vibe... lots of people were moving here and there but it more or less seemed like a dead hotel on the water. It was eerily quiet...no laughter buzz... The staff seemed tired, and although responded to requests were not friendly. Everyone seemed as if they were following the script to get the 10 for the post survey review. You rarely saw staff members smiling, or if you passed a staff member in the hallway they didn't greet you or even look you in the eye. This was common. We had a situation where the Bionic Bar didn't quite work as anticipated and the attendant spoke to us as if we were stupid. Annoying..... The food in the buffet was terrible, cold in some instances and very rarely different. While I may not prefer buffets I have not had an issue finding something I could enjoy. I stayed away. The Mexican spot, El Loco Fresh was a nice change and we ate there frequently. Typically we enjoy dining in the MDR for breakfast and lunch as well as dinner, but the breakfast offered buffet and a la carte and the a la carte was the buffet food for the most part. I am accustomed to having a special offering for a la carte and that was not present. One nice thing about the MDR is that they make omelets made to order. Dinner, however was a highlight and we thoroughly enjoyed the service and food. We had 2 Specialty dinners, Hibachi and Wonderland. Hibachi was great due to the chef and Wonderland was different. We enjoyed the food and the experience, but I can cross it off the list and not go back again. Room service and continental breakfast were lacking. The coffee tasted like mud, and I would ask for extra cream and always get 5 creamers...so I stopped ordering. There is an additional charge for room service and I would say only pay it if you absolutely need to something delivered to you personally and cannot or choose not to get up and go to various eateries... Service: Our room cabin Jeremiah was great and attentive and proactive without being in the way. In some of the specialty shops we were not acknowledged so we walked out...the guest services area on the last night of the cruise had their lights off. This was annoying because of course many people were attempting to settle a bill and could not see..also a non-welcoming thing to do, understanding they are 24/7. We had drink packages and bar service was good. Excursions: We had 2, one on St. Marten and one in Nassau. I swore I would never get off the ship in Nassau again, but we were whisked off to a private island and the experience was magnificent. The only downside was that the ports were busy due to Spring Break and you spent a lot of time waiting around, congregating. Spa and Fitness: My husband booked a massage and was hoping that he could use the amenities. He thoroughly enjoyed the service, but they whisked him off so quickly he didn't get to see the amenities. Typically, I would book access or get a Spa room, but this one is not open to the sun so what's the point. The running track is on a lower deck where the gym can be accessed. The teens took advantage of the rock climbing wall, mini golf, shuffle board, ping pong, flow-riders etc. video arcade, water and dry slides. They tried ice skating and said the rink was not groomed making it difficult to skate. Couldn't get into Laser Tag because it conflicted with other planned events. We did the Sushi making class and enjoyed it. Overall, it was another RC experience under our belts. Unless some really great deal comes along I would not sail on this particular ship again. But I'm still partial to RC for the family with NCL running a close tie...Food and service are the tie-breakers on the next ship choice. Read Less
Sail Date March 2019
Our 10th cruise, 4th with RCI. 2 adults (age 50-58), ocean view balcony cabin. Embarkation: super quick, but we got to the port at 10am. They started boarding the ship at 10:30 and we were on the ship at 10:50am getting drinks at the ... Read More
Our 10th cruise, 4th with RCI. 2 adults (age 50-58), ocean view balcony cabin. Embarkation: super quick, but we got to the port at 10am. They started boarding the ship at 10:30 and we were on the ship at 10:50am getting drinks at the tides bar. Disembarkation: We always walk off with our bags. Went down to the Promenade at 6:15am, waited in line for 45 minutes (behind about 100 people already on line). Once they started the line, we went from line to taxi stand outside the terminal in about 10 minutes. We were at the car rental place by 7:25, too bad they didn't open until 8. I have say something about the cleanliness of this ship. All areas of the ship were clean and polished as usual, but the floors in the pool area and solarium area were just plain disgusting. I kept my crocs on the entire time I was in there - I even wore them in the pool and hot tubs - because the floor was just plain gross with drink/food spills, hair, dirt, etc. especially the steps. At first I thought it was from all the people, but it was like that first thing in the morning and I noticed the same "hair wad" on the steps to the hot tub that didn't move the entire 7 days we were on the ship. Ewe! We've been on the big ships including Oasis (May '15) and Allure (Dec. '15). We chose this cruise just for the ship because we love how well RCI handles large crowds, especially on these large ships. On Oasis and Allure, we never felt crowded, it just never felt like there were over 6,000 passengers on the ship. Unfortunately, Symphony's "improvements" simply crowded the open areas that are on Oasis and Allure. These improvements created crowds almost everywhere on the ship, especially in the solarium. On Oasis and Allure, the solarium is so large that at 11am on a sea day, there were still dozens of lounge chairs and by 3pm there were still empty chairs (we like to spend the whole day in there). On Symphony, all the loungers and chairs were taken with personal items by 9am - and the saddest thing is that many of them would not have people in them for hours (some didn't have people until after lunch!). One morning I woke up at 6am. Not wanting to bother the husband, I went to the solarium to read my kindle and ALL the round loungers (with egg-shaped surrounds) already had personal items on them (no people), ALL the round loungers without shades were taken, and more than HALF the regular lounge chairs had personal items on them. I watched those loungers ALL DAY and most of them didn't have people in them until well after lunch. The tiny 3ft pool (16 people max) and the 2 hot tubs were always full of people (except in the early morning and at dinner time). Frequently the little pool had double the max occupancy so it was "standing pool only". Another MAJOR disappointment was the diving show at the back of the ship. We've seen the dive shows on the other ships and it was highlight of our cruises so we couldn't wait to see the new Hiro show. Well, it just plain sucked. It sucked so bad, we wanted to leave. The show had no story at all, just samurai-dressed dancers. Sure the dancers were excellent, but they did the same dance moves to all the songs. The girl flying across the sky above the crowd was really cool - the first time. By the 10th time, it was just "her again?". And divers? Yeah, they dove from the lowest platform about 6 times, and one time from the high dive. That was it! It was a 45 minute dance show, not a dive show. The whole thing could have taken place on the main theater stage. We loved the iSkate show; didn't see any of the other stage shows. The comedians were terrible. We had reservations on the first night and after the show we were glad they both said they did the same routine in every set. Food was ok not great, but make reservations - even if you have "my time dining". The buffet food was mediocre and all the best food for all meals is in the back of the buffet. The new Mexican grill was excellent, very fresh, just get there early because it seems they are only open for a couple of hours for lunch. They do offer breakfast burritos sometimes, and they were good too. We didn't do any of the paid dining restaurants, but we did eat at the sports bar on the Boardwalk and that was good. To be honest: the best food on the ship is from room service. Totally worth the cost for $10 for all you can order. Sorrento's Pizza was much better on Symphony than on the Oasis and Allure a few years ago so I guess they improved the quality because usually the pizza is pretty bad, but this time was very tasty. All the crew members we interacted with were polite and nice. Occasionally there was a grumpy bar tender in the solarium but they were way under staffed. The exercise gym was so crowded at 8am that there wasn't one piece of equipment that didn't have a person on it, including all the free weights - it was wall to wall bodies. It was the smallest gym on any cruise ship we've ever seen. Overall, I would not go again and if I hadn't already booked a cruise on the Harmony for next year before I set sail on this cruise, I would not have chosen another big ship. Read Less
Sail Date March 2019
Pre cruise Our family of three (Me, Hubby and our 16 year old daughter ) flew into Fort Lauderdale March 13th on a red eye flight from Vancouver BC to enjoy Miami and to ensure we don't miss the cruise due to flight delays. Of ... Read More
Pre cruise Our family of three (Me, Hubby and our 16 year old daughter ) flew into Fort Lauderdale March 13th on a red eye flight from Vancouver BC to enjoy Miami and to ensure we don't miss the cruise due to flight delays. Of course it was the same day they announced the grounding of the Max 8 . Luckily it didn't affect our flight so all was well and we checked into the Springhill Suites Doral for one night and moved to the Cadillac Hotel Miami Beach for the second night. Embarkation We took Uber from Miami Beach to Terminal A on Saturday morning around 11am and check in was a breeze. I previously thought our check in for the NCL Bliss was quick in Seattle but RCCL terminal A takes the cake. We completed online check in and uploaded our Seapass picture before the trip . Upon arriving at Terminal A we went up to a RCCL rep with a tablet who scanned the passes on our phone and then it was a quick walk through security and on to the ship . Very very simple and quick . 10 minutes max . Cabin Our cabln was a Central Park view interior cabin. Cabin 9581. It had plenty of room and a cute window seat for people watching. When we made the booking it was actually prices lower than standard interior rooms! I can't say it was private but we enjoyed looking out to central park and the quick access to Park Cafe since we were on deck 9 one deck above Central Park. It was very quiet and our room steward Antonio did an excellent job. Dining We had early seating for dinner (5:30) in the main dining room on level 3. Michael and Barrington were awesome. Although we enjoyed anytime dining with NCL on our last cruise, having a set team serving you is still the best. The food was hit and miss. Most portions were too large which created food waste. For example the chicken marsala consisted of two large pieces of chicken along with sides which was way too much to eat. We tried the Solarium Bistro for dinner and breakfast. It does state reservations are required however the day we went there was still plenty of seating available. For breakfast it was a different story, it was packed and hard to find a seat. We also tried Johnny Rockets for breakfast and it was ok, Park Cafe had a good variety of sandwich options for both breakfast and lunch , Windjammer is standard buffet food. Also hit and miss. We tried the main dining room for lunch and they set up half the restaurant for a la carte seating and half for a buffet. The dining room buffet was a little nicer than Windjammer but less variety. We had the refreshment package and enjoyed having smoothies and fresh orange juice from the Vitality Cafe in the fitness centre/spa, speciality coffees from the Promenade cafe and all the frozen non alcoholic drinks from the bar. It also works for the non alcoholic drinks from the Bionic Bar and bottled water is included. Entertainment We made resevations for Hairspray, Flight, 1977 and Hiro prior to the cruise , Entertainment was good. We loved Hiro the diving/water show and 1977 the ice skating show. Hairspray was meh and we didn't enjoy Flight. There was plenty of seating for all the shows even for those on standby (except Hiro.-which was packed every night it was on). There is a section of the Royal Theatre level 5 reserved for Pinnacle, Diamond members and for Suite passengers. I felt bad for the RCCL members who had to look over this section. They had to explain over and over again that it was reserved and many didn't take it well. The Hiro cast will also do a separate show called Aquanation. No reservations fot this as it was first come first serve . It was cancelled due to weather on the first day but we were able to catch it the next day when it was much calmer. We also tried the Ultimate Abyss which was fast and fun, Be sure to wear a top that covers your shoulders, they will not let you on if you are wearing a tank top and for good reason. Slide burns are NOT fun. I completely forgot to reserve laser tag on day 1 and when I tried to book it on day 2 , there was nothing left. Luckily I tried everyday and got a reservation for day 5. I think they opened up more spots and only allowed people to make one reservation because when I tried to reserve a second spot it said I was not eligible. I did notice that since laser tag was popular and it took up Studio B which is the ice rink, it meant no open ice skating sessions like our previous cruise on the Allure and Independence. The pool deck was always full and on sea days it was impossible to get a chair after 11am. The Solarium was busy but not as busy as I expected. It was nice but way too warm for me. Being outside was nicer with the sun and a breeze. We made a committment to go to the gym on this cruise which we did and it was pretty empty! The equipment was well maintained and clean. The jogging/ walking track is located on deck 5 and we would always walk a few laps after dinner. St Kitts We took the taxi to South Friars Bay as we had made reservations at the Carambola Beach Club. It was $10 / chair and $10 / umbrella. $4 per person taxi ride if four or more people or $16 one way if less than four . It's a nice beach and we had amazing weather. I was considering the Marriot resort which offers a day pass for $35 per person however they informed me the prices were higher due to spring break so I went to Carambola instead. St. Thomas We decided to take the taxi to Emerald Beach which was closest to the port . $4 /person taxi ride each way. The beach is small and not as nice as St. Kitts but the weather was great and it was close to port. It was $25 for two chair and an umbrella and only sold as a set, We needed one more chair and it was $8 but it was set back from the water and not allowed to be moved closer to the umbrella. Nassau We didn't hit the beach this time because it was a short port day so we walked into town and just did the Queens staircase. and walked up to look at the Fort. We paid the $10 fee for the three of us to go into the Fort and when we got there , the guide gave us a five minute description of the history of the Fort and pointed out some landmarks and asked for a tip ? and stood around until we gave him something. So just be aware of that if you decide to go. Disembarkation Very quick. We took our own luggage and was through security quite quickly. There was a line for Canadian passports and US citizens using brith certificate, We have gone through other ports and the Canadian passport line was always the slowest. Once we got outside (around 9am) it was a zoo to get taxi/uber etc. Our uber driver took over 15mins to get to us so if allow extra time if you plan on getting uber/lift. Read Less
Sail Date March 2019
I choose this ship for my family vacation because of the size as well as the variety of activities, entertainment and open air spaciousness of Central Park and the Boardwalk. Members of my family vary in age and interests and there was ... Read More
I choose this ship for my family vacation because of the size as well as the variety of activities, entertainment and open air spaciousness of Central Park and the Boardwalk. Members of my family vary in age and interests and there was something on the Symphony for everyone. I first considered the Harmony until I discovered that the Solarium didn't have a pool. The Solarium is my favorite Sea day spot so this was an important feature for me. Dining: I read reviews about the food being average so we went to four speciality restaurants. Two for lunch and two for dinner. The service in the Main Dining room was amazing but the food was hit or miss. The food in the speciality restaurants was an all around amazing experience. Chops, Wonderland, 501 Central Ave and Hooked. We also had a Mediterranean buffet dinner in the Solarium which was also quite tasty. The only place that we would never eat at again was El Loco Fresh which was crowded, messy and did not have good food. Service: March Spring Break was a sold out sailing and a very full ship. The staff was on point and had everything under control. The waiters and bartenders kept orders moving quickly, the room attendant was pleasant and did a great job. Customer service was efficient and the ship was immaculate with the crew detailing the ship daily. World class shows and entertainment! This alone was worth the cost of the cruise. Casino: I wanted to try my luck at the slots or even play the lottery but I couldn't get near the casino because the cigarette smoke was so terrible. It also permeated the hallways, Dining room entrance and the entertainment areas on the fourth floor. Second hand smoke is a serious health hazard especially for people with asthma and those who work there. Royal Caribbean should do a better job on the air filtration or ventilation system. The Key: This is supposed to come with priority Embarkation & Debarkation, private time on activities, Internet, reserved seating at shows etc. The crew is still working out the kinks but things went smoothly in most cases so it was worth the added expense for this sailing. If I weren't on a crowded ship I would pass on the Key. Teen Center: My son only went on the first day, he had fun but preferred to hang with his older brother on the sports deck where there are tons of activities. Art: There is no shortage of spectacular artwork to discover around the ship. I sent my kids on a daily scavenger hunt and we still haven't found it all. On the last day we looked down the elevator shaft and noticed art in the elevator well below the third floor. Our family loves the Oasis class ships and Symphony of the Seas has all of the best features combined in one perfect ship. Read Less
Sail Date March 2019
I recently just got off this boat a couple of days ago I am so sad! I have been on 7 or 8 cruises in the past, and symphony has been my favorite so far. I don't think I will be cruising on any other company besides Royal Caribbean. I ... Read More
I recently just got off this boat a couple of days ago I am so sad! I have been on 7 or 8 cruises in the past, and symphony has been my favorite so far. I don't think I will be cruising on any other company besides Royal Caribbean. I usually sail Carnival but this really changed my mind. This is the second Oasis Class ship I've been on(the first was Harmony) and RC does not disappoint. I sailed in a group of 7 with my boyfriend's family. I stayed on the 3rd floor and our rooms had ocean view windows that did not open. The size of the room was reasonable and the bathroom was nice. We sailed from Miami on March 9th, 2019. We sailed to Roatan, Honduras, Cozumel, Mexico, Costa Maya Mexico and Nassau Bahamas. We did Jet Ski in Honduras And Snuba Dive in Cozumel. In Nassau we payed for Day Passes at the Atlantis Resort but the ship left really early that day compared to the other days (3:30pm) So we didn't really get to experience much at Atlantis sadly. The other excursions we did were really fun and I enjoyed this itinerary. The food was good. We tried 2 of the specialty restaurants, A hibachi place (Izumi, I believe) and Hooked, the seafood restaurant. Both restaurants were delicious and definitely worth the price. For Hooked, the reservation was $46 and with that one price you could get anything on the menu, including a whole Lobster with as many sides, appetizers, and desserts that you wanted. When we did not eat at the specialty restaurants, we were often in Windjammer or getting 3-4 slices at a time from Sorrentos, which also had really good food. The entertainment was AMAZING. There were constantly parties or fun events going on, and there was never not anything to do. I loved the cruise director, Simeon, and one of the entertainment staff, Thomas from Wales. They were both incredibly funny and I hope to see them on my next cruise. The Hairspray Musical was great, as well as HIRO, the aqua theater show. The preforming staff were amazing and great at what they do. The service from the staff were great. They were very helpful and nice, and most received extra tips. When something was needed, they were glad to get it for us and even remembered our names. I rate this cruise a 10/10 and I would definitely go again. Read Less
Sail Date March 2019
We went with several friends on Spring Break and were dreading it mainly because of the size of the ship and having so many children aboard and our last experience on a mega ship that was a disaster. This turned out to be one of our ... Read More
We went with several friends on Spring Break and were dreading it mainly because of the size of the ship and having so many children aboard and our last experience on a mega ship that was a disaster. This turned out to be one of our best trips ever...our 20th cruise. We LOVED them ship! I can hardly believe we never once felt crowded anywhere. It was incredibly laid out well and had an insane amount of entertainment for everyone. Did not even make it to half of the entertainment. RC is known for their world-class shows and this was not a disappointment. Ice Skating was world-class and wonderful costumes and staff had tons of energy. The Hiro Dive Show was spectacular. Even the marriage show in the theatre was a blast and funny. The pools were never super crowded and reasonably easy to find a chair. The only big complaint is they closed the second floor in the solarium one day for wind because they were worried about some decorative metal pieces. It was a huge huge disruption and made several people mad and frustrated. Take down the sculptures if you are so worried, because the wind was not that bad at all. The Solarium is beautiful and adults only and we had plenty of sun. Well laid out. ALL of the staff was very very helpful and kind everywhere. In particular, Roween in the cosmetics/perfume area had the most delightful personality and although I bought several perfumes, I never ever felt pushed. She was fun and helpful. Loved seeing her several times just because she was such a bright light. They however, did not offer any boutique shopping on the ship for clothing and that was a huge surprise and disappointment. All of us gals, were so taken back and they need to re-think this. You have a captive audience and also women love to be resort wear on vacation...what gives? Biggest dissappointment was the food in the evenings. Very sub-par from other ships like Celebrity and Holland and some other ships. Our entire group was very dissatisfied with the meals. Over cooked, undercooked, no flavor, too much fat, etc. Also our particular server was poorly trained and we did complain on the second night and Tatyana stepped in to remedy many of our concerns which we appreciated greatly. They need to be trained better as service was fast, not personal and for example, it took him three nights to offer fresh-ground pepper before we even knew he had any. One night one of the pepper shakers had no pepper and the butter dishes were empty. Cruise Director was hysterical and super entertaining which made it fun. Everything was extremely cleaned and the cabin had amazing storage. It was such a great cruise! It went by way too fast. GREAT employees serving the guests! Read Less
Sail Date March 2019
The first cruise of my life and it had to be Symphony of the Seas! We embarked from Barcelona and explored the city through the city tour, hop in and hop off bus. Recommend doing an online checkin and tagging your bags beforehand ... Read More
The first cruise of my life and it had to be Symphony of the Seas! We embarked from Barcelona and explored the city through the city tour, hop in and hop off bus. Recommend doing an online checkin and tagging your bags beforehand with the tags provided. Also online checkin would give you the option to select your checkin time. Select a early time slot so that you get time to explore the ship before everyone comes in. The checkin was hassle free. There was no queue but the person checking us in took a little time as we were a group and she added our credit card details to someone else's booking. We noticed that and brought it to her attention. A slight hiccup there. You get a card on checkin which is one you need to keep with you all the time. The card is your keep and identification for everything you do on the ship. Including the free drinks. You enter through the pomenarde in this ship. It is lined with restaurants, cafes and bars. The ship is massive and very well designed. We took the large balcony statesroom. The rooms are very well designed with ample storage and the space under the bed to keep your bags. The balcony was huge and gave an openness to the room. DINING: - You can always select the 'my time' dining which reserves your dining slot on the designated dining room. - You also have dinner options at solarium cafe and wind jammer. - Solarium is beautiful with the sun streaming in from the glass ceiling. Best for lunch and breakafast. - Wind Jammer has a great spread with something for everyone. So perfect as a eating option for a large group. PS: Buying the all drinks package is a good thing as it includes water bottles as well, which are not provided in the room otherwise. Also everytime you buy a drink you dont have to think and pay about it. ENTERTAINMENT & ACTIVITIES: - Do not miss the activities in Studio B including the teen party and the laser fight. - The Aqua Theatre show is must see. Will leave you in awe. - If you are a theatre lover, they have few musicals too. - The water slides are great but you will find a queue to get in. - The abyss is great fun.. 10 secs slide down several floors on a sack. - The bars in pomenarde have some latin live music nights which are filled with dancing and some really foot tapping numbers. - Attic, the club, plays some groovy numbers and is the perfect place to call it a day. - The robotic bar is an interesting experience. - They also have the air drop of several balloons in pomenarde which is more like a get together night. SERVICE: - It is the great service of the staff that makes Symphony of the Seas such a great experience. - Our room attender Nigel was very helpful and friendly. - The staff at the dining room is very attentive and friendly. They make your dining experience wonderful. Soccro and his team were fabulous. - Oomadevi at the guest service helped us a lot in getting a late checkout and went beyond her duty to make sure we had a memorable checkout. The staff is from all over the world and each one makes sure you have all that you need and more. Its a good idea to take the wi-fi pack. All the excursion details are available at the Guest Services. Symphony of the Seas is an experience is something you cannot forget. Kudos to the team Royal Carribean on doing a good job.. these guys know what they are doing and doing it well. I can't wait to go again :) Read Less
Sail Date August 2018
out of 5 I would put this cruise at 2.5 simply because more things annoyed me than I was impressed with and expectations were so high So many things to say good and bad so I will list in point form: Good: - Massive ship with lots ... Read More
out of 5 I would put this cruise at 2.5 simply because more things annoyed me than I was impressed with and expectations were so high So many things to say good and bad so I will list in point form: Good: - Massive ship with lots of amenities and cool areas -Great entertainment -Specialty restaurants are fantastic -Staff was accomodating -great innovating ideas -great shore excursions Negative: -Main dinning room and Buffets were below par on taste and menu options -Nickel and dimmed everywhere for example charging $2.50 for a small bag of popcorn at the shows -Lack of activities advertised on the cruise compass on sea days -The ipads at the shore excursion area on the ships didn't work all week -The photography systems designed to find photos of you did not work and the staff were not able to help much, we had to sieve through thousands of photos to find ours -Our room was tampered with such as the magnet being taken or someone placing beverages orders on the outside of our door which we did not make -Buffets shut down periodically throughout the day leaving me frustrated with limited free options if I was hungry at that time -Buffets and almost all complimentary food options shut down around 9:30pm meaning no late night buffet. Only free food options past 9:30pm is Sorentos pizza or the cafes where is mostly sandwiches. Seems as though Royal Caribbean is trying to force people to go to the Specialty dinning options if you are hungry at night -Some stuff was way over priced for example: PAYING $16.84 FOR A MOJITO!!!!! absolutely insane and pissed me off. Read Less
Sail Date June 2018
Very impressed with all the embarking and disembarking procedure - very efficient and speedy. In spite of the huge number of passengers quiet spots could be found such as the library which has a very big collection of new books that can ... Read More
Very impressed with all the embarking and disembarking procedure - very efficient and speedy. In spite of the huge number of passengers quiet spots could be found such as the library which has a very big collection of new books that can be borrowed. The shows - water, ice, musicals were of a high level. As a vegetarian, it was easy for me to find a good variety of meals in the 7 complimentary restaurants. The staff throughout the ship were always there when needed and always pleasant, helpful and smiling. We used the main dining room and had our own waiter who served us over and above the expected. We would have liked an 8 day cruise so that there could be 2 days aboard to enjoy the large number of on board events and attractions that we never had time for. We used one ship excursion that was very good - the Drach Caves. Our other excursions we did through local companies that were somewhat cheaper with smaller numbers of participants. We didn't have children with us but we saw the children having a great time with all the attractions for the children. Read Less
Sail Date May 2018
We had been to Europe before and wanted to see something/places we’d missed. This was a great way to do a lot of things in a short time with no packing/unpacking or transportation. We spent a few days in Barcelona pre-cruise. This ... Read More
We had been to Europe before and wanted to see something/places we’d missed. This was a great way to do a lot of things in a short time with no packing/unpacking or transportation. We spent a few days in Barcelona pre-cruise. This served two purposes: it allowed us to catch up on jet-lag (from US) and we had time to visit Barcelona. This was onw of our favorite places! We toured the Sagrada Familia (get tickets ahead of time!) with a guide. She was wonderful and we wouldn’t have understood or experienced it as well without her. We made reservations at Casa Mila for dinner (Gaudi’ designed this residential complex) Dinner included a tour of the complex which was fantastic! He was a genius. It also included a rooftop light show that was spectacular. Cost: $59 pp including dinner. Embarkation was quite simply the easiest, quickest we’d ever experienced! From taxi to walking on the ship: 12 minutes! Royal has this down! Our embarkation time was noon but we arrived at 11:00 a.m. Uncrowded and painless. Cabins open at 1:00, so we went to cafe on deck 8 and had roast beef sandwiches and good salads. Our cabin was booked as a GTY(guarantee) for an ocean view category 6N or above. We always book balconies but would be off the ship every day but one so didn't care on this one. We knew we may not get a room assignment until embarkation. But about 3 days before we left home we received a call from them stating there were no more ocean views available. I wasn’t happy, but they offered a virtual balcony with a refund of one person’s fare! Now virtual balconies are kind of “hoky” . I said I wasn’t sure I would do that even with a refund so they then offered two hundred fifty dollars on board credit along with the refund. I asked if this refund would be in the form of future cruise credit and no it would be a refund on your credit card! I accepted and glad we did. A virtual balcony has a huge window-like screen with a live feed of what’s going on outside. Worth it for a certain price. Our 2nd night we booked Wonderland for dinner. It was unique and delicious. I loved it, my husband thought it was just okay. The presentation was unlike anything we’d ever experienced and definitely worth the up charge. It appears at first as if the servings are small, but there are so many you get a lot of food and will leave full. We booked excursions both on our own and through cruise line. Palma de Mallorca: guys toured Drach Caves and girls toured Cathedral (lovely grounds, beautiful church) and shopped. We stopped at a little outdoor cafe for coffee and listened to an outdoor band...Very pretty island. Marseilles was a tour on our own...We rode the petit train to the Cathedral. The views are spectacular from there. Our next stop was LaSpezia. We decided to forgo Florence as our friends had been there before and it was quite a way from the port. Will go there one day! We opted for a tour of: Rapallo, Santa Margherita and Portofino. It included two boat rides and each place was quaint and quite beautiful. We had a guide and some time to explore on our own too. Next stop: Rome. We love Rome and decided our best course od action was Rome In Limo. This was we could see what we wanted and skip the things we’d done before! Rome In Limo was wonderful. We’d read all the great reviews and now understand why people go with them. We had Max as a tour guide/driver. He was knowledgeable, polite, knew his way around and spoke English very clearly. He showed us things we might have missed on a larger tour. We had a Mercedes minivanfor the 4 of us. So comfortable. He recommended a great place for lunch. Osteria dei Pontefici....great service and food. 20 Euro included wine, appetizers, main course and dessert. We saw Pantheon, Villa Borghese, Trevi Fountain, and the secret tunnel/path from the Vatican the pope used. He had us back in plenty of time. We will use them again! Our last stop was Naples. We booked a tour with cruise line and visited Capri, Sorrento, and Pompeii. Capri was my favorite place we visited! We rode the Funicular up to the top with spectacular views. We walked to some gardens with views that are postcard beautiful. Didn’t want to leave. Sorrento was nice. We had lunch there and not enough time! Lastly we visited Pompeii. What a fantastic tour. Very interesting to see how people lived so very long ago and how well planned their community was! We very much needed the last day to rest. Glad it was an at sea day! This ship is marvelous and we will go on it again for the Caribbean and just enjoy being on the ship!(we’ve been to most ports) our cabin was fine for the Europe trip. Cabi. Steward was Rosli and he did a great job. Attentive and friendly. Service all over the ship was very good. Smiles, helpful, friendly employees. We are in our 60’s and didn’t do some of the things offered (rock climbing, ice skating, laser tag,) but some of us (not me) enjoyed the slides, zip lines and jog track! It was a trip of a lifetime. Loved every minute. If you can, do it!!!!! Read Less
Sail Date May 2018
We had to fly to Barcelona to go on this cruise. We flew out the night before and stayed in a great hotel. We were picked up by the coach on the morning of departure. I was not impressed with the cruise terminal, we had to take our own ... Read More
We had to fly to Barcelona to go on this cruise. We flew out the night before and stayed in a great hotel. We were picked up by the coach on the morning of departure. I was not impressed with the cruise terminal, we had to take our own suitcases over the porters. The cruise terminal was not big enough for everyone and we were very cramped waiting to get on, but luckily we only had to wait about 15 minutes. When we got on i have to admit "wow". We have been on Ovation before, but this had up that. We had champagne as a welcome drink. The cabins were ready about 2pm, which was a really good size. The cabin steward came to introduce himself and was very pleasant. I liked it that the mini bar was empty, so we could use it for our own things. We found out we were on a table of 6 for dinner, where we do like to be on a table to 2. The matre'de did say he could see what he could do and the next day we got a card to say our had been moved and we had out table of 2. The food was very good, excited the french onion soup was on there. The only thing we did not like is having to order your pudding at the beginning as i often decide what i want depending how full i feel. We ate a lot at lunch time in the Park Cafe as you could make up your own salad. Did try Johnny Rockets, but only the once as there is a cover charge; if the cover charge was a bit less, would have gone more; as i think they could reduce it, as never appeared to be that busy in there. The Windjammer was good, even at breakfast we found a seat. The entertainment i can say was the best on any cruise i have been on. We saw something different every night; Hairspray (full 90 minute show), 2 different ice skating shows, 2 different aqua shows, comedian (even though not that good); a night at the movies. The hardest part was booking them and deciding what night to do what, to make sure you see it all. I was very brave and did the Zip Line, was great. Husband went on the Abyss slide. I liked that it had 3 pools, even on sea days i could have a swim in peace. The staff on-board were very happy and service was great. We did not book this one for the Ports of Call, but we just went off and did our own thing when they were easy accessible. I loved this cruise the only thing that i did not enjoy was getting to it and getting off it, i felt very much that we were treated by a herd of cattle, especially getting off. Our time to get off was 6.45am, as we our flight was 10.40am. We had to put our suitcases in the back of a truck, then we ended up sitting on a hot coach for 40 minutes before we even headed for the airport. The we had to queue for half an hour to check in at the airport. We had to go through 2 passport controls and the security were so strict, loads of people were been turned back to go through again, due to them not been happy. I do not enjoy sitting in a flying tin can for even the short flight of 1 hour 50 minutes. Unless i go VIP i will not be flying again, so used to going from Southampton, where the luggage is taken off you as soon as you pull up, you walk through the terminal, check in and on the ship. I really hope the rumours are true that the next new Royal Carribean is coming to Southampton. Overall thoughts on actual cruise - wonderful. Read Less
Sail Date April 2018
Symphony of the Seas Ratings
Category Editor Member
Cabin 5.0 N/A
Dining 4.0 3.8
Entertainment 5.0 4.4
Public Rooms 5.0 4.3
Fitness & Recreation 5.0 N/A
Family 5.0 4.2
Enrichment Activities 3.0 N/A
Service 4.5 4.3
Value for Money 4.0 N/A

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