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37 Sydney (Australia) to World Cruise Reviews

We chose this cruise based on itinerary, since we wanted to visit several islands. I had read rave reviews of the food, but that’s so subjective I didn’t have real expectations. The food was very inconsistent; great in day and not ... Read More
We chose this cruise based on itinerary, since we wanted to visit several islands. I had read rave reviews of the food, but that’s so subjective I didn’t have real expectations. The food was very inconsistent; great in day and not so great the next. The fish was awful - other than the tuna, I found bones in EVERY fish dish I ordered. We ignored the entertainment, as it just wasn’t for us. The staff are for the most part their bright spot - they learn your name immediately and make you feel very at home. I wish they didn’t try to sell you so many extras - one day we had 5 different staff members try to get us to sign up for a wine tasting within 30 minutes!!! Clearly there is a commission/bonus involved. Our butler was overworked and it showed - I think he had at least 10 staterooms he was attending to, if not far more. Our stewardess was an absolute gem!!! The cruise director, some guy named Shawn, needs improvement! Tendering was a mess - I’ll leave the details out but it was super disorganized. We were constantly late to port. I guess when they say “in port at 0800” they mean entering the harbor then. So when you see the times in port when booking your cruise, subtract at least 2 hours. Spa services were inconsistent, with one masseuse good and another terrible. We enjoyed meeting so many wonderful people, as the smaller size of the ship facilitates meeting and interacting with other guests. In a nutshell, Oceania isn’t for us. Read Less
Sail Date March 2019
Embarkation and disembarkation was relatively smooth. Don’t expect much hospitality. Employees are not excited about their jobs so don’t expect many smiles either. We spent much extra to stay in a (PHS) Penthouse Suite and was ... Read More
Embarkation and disembarkation was relatively smooth. Don’t expect much hospitality. Employees are not excited about their jobs so don’t expect many smiles either. We spent much extra to stay in a (PHS) Penthouse Suite and was advertised our own personal Butler, (which was shared by many other suites so personalized is the farthest from the truth.) He is given too many rooms to service. We also understood we would have preferred tendering, (which we were first to get tickets, but told we would be last. Yep, last to tender.) We almosted missed our excursion. Does the ship care? Nope! If you book through them then you are first to tender. *Know b4 you go! Next the food. Why does everyone rave about the food? Ugg! My wife got sick on the fish. It was not cooked though enough. The Caesar salad is soaked in dressing every time! It was gross! Our friends lobster was over cooked. The buffet breakfast is pretty good but basic. We ordered room service breakfast. The scrambled eggs were runny, boiled eggs inconsistent. The fruit was mushy & over ripe most of the time. If you wear a hat to dinner, be prepared to be kicked out!! We were late for almost every port with little time anyway. Then paying extra to be in a PHS and having to be last to tender. What a slap in the face. Bottom line: a PHS gives you nothing extra really! The laundry service is terrible it took four days to get 20 items back! Four tiny washer & dryers for the whole boat so get ready to stand in line!! Now Entertainment: (———.) that describes it. VERY limited, basically nothing. The butler &/or staff is always pressuring you to buy something like an excursion or wine tasting or martini tasting (they must be getting a commission!) It just sucks!!! The rooms are small and closets are too. We have sailed other cruise lines and not had such a terrible experience. Oceania is not for me. Read Less
Sail Date March 2019
We are in our early 60's and fit and healthy. The Cunard line represented to us elegance, fine dining and an association with the Grand Queens of the Sea. Though there were some good points to the ship including the Common Areas, ... Read More
We are in our early 60's and fit and healthy. The Cunard line represented to us elegance, fine dining and an association with the Grand Queens of the Sea. Though there were some good points to the ship including the Common Areas, the Afternoon Tea, Library and some entertainment, the rest of the experience left a lot to be desired. We were in Cabin 6123 Starboard with balcony. We were assigned Britannia early seating. The main food options available are the Britannia Restaurant on Decks 2 and 3 and the Lido Restaurant on Deck 9 which is the main outdoor activity Deck on the ship. The Lido has very poor quality food - think Cafeteria style - with little flavour and no fresh produce, only cold storage items. The Lido restaurant itself looks like an Aged Care Facility with boring pastel shades and Ikea style furniture. The Grill bar out near the pool area again has no decor - just a plain service counter with precooked burgers and battered fish, but mainly batter, available in hamburger buns - just awful. The Britannia Restaurant is the formal dining offering where jackets for men at Dinner are mandatory and where waiters and a Sommelier in attendance. The menu changes daily but hardly any of the dishes were recognisable as chef quality. Some of the dishes were a mystery with the most ridiculous additions that did nothing for the hero of the plate - either fish, lamb or beef. What is the Head Chef thinking? We brought on board our own wine from Australia as we had the foresight to check out the wine prior to boarding. This was a good move, and though we paid $20 US for every bottle opened, at least we got to drink good wine at a reasonable cost. Our sommelier, Roberto was excellent and had a thorough knowledge of wine and his service was impeccable - thank you Roberto. All drinks are expensive on board the ship and you pay in US dollars - add to that a 15% surcharge plus gratuities every day. We did eat at The Golden Lion a few times, and the pub meals were good and at a standard of most pubs in England. The Daily Programme was nothing short of tedious and repeats of the same thing every two or three days. Think trivia challenges. The Gala Evenings (7 in 24 days) were of no consequence. We all put on our finery, went to dinner, went to the show, then came back to the Queen's room and watched a dozen or so of people on the ship who could ball room dance - there was no allowance for any type of other dancing as the floor was taken with Fox Trot, Samba etc. with couples swirling around the whole dance floor. Why have a Ball? Nothing was done to include the 90% of guests in more modern dancing or being part of a 'ball atmosphere". There was dancing in the Yacht club. However, this venue was as dead as a door on the few occasions we visited. 'Under 30's' are scheduled for 10.30 pm (the only under 30's on board are crew) and there's a disco on from mid-night. A 'Beatles' band joined the ship for the remaining 4 nights with the band playing in the Queens Room on the last night and everyone got up and danced and had a great time - the only one night throughout the duration of the 24 days. The lectures - some were interesting and others were terrible - a right royal buffeting of Princess Anne, and World War II British lectures on how the war was won (don't mention the war!) with over 350 Germans on board - goodness know how well that went down with the Germans.... The ship has apparently had an upgrade, but you were hard pressed to tell. We spent a large amount of time on the back verandah near the swimming pool and the condition of the decks, pool surrounds, and rusty areas needs to be attended to immediately. At times, the belching of the smoke from the funnels created great piles of soot deposits which spoilt our clothes and left us covered in black spots - unhealthy to be inhaling too... The windows on the ship always seemed to be dirty so if you were sitting in the Britannia looking out to sea, there were rust and salt encrusted streaks in your vision. The Tender service process was terrible. We managed to finally get ashore at the Whitsundays at quarter to twelve after having milled about in the Queens room with hundreds of people waiting to be called for the Tender. People who had booked tours that day, ended up not doing a different tour because of time constraints. The same process for every Tender port ensued and although there was some improvement in the process, the queues and delays were very frustrating. Oh, and to top it off, and notwithstanding the crew's best efforts with hand sanitisers, a flu like bug went through the ship which had people coughing incessantly. Difficult to stop once it starts. Perhaps food handling in the kitchens needs tighter control given we observed on one occasion when the kitchen doors were open one of the 'chefs' coughing into his hands then handling food without washing and sanitising his hands. Read Less
Sail Date February 2019
× I awarded my cruise of 2017 5 stars no problem × I struggled to award 3 stars on this cruise, just 2 years later. WHY Pre embarkation × met at Brisbane airport by a Princess Cruises representative! × taken, without P C ... Read More
× I awarded my cruise of 2017 5 stars no problem × I struggled to award 3 stars on this cruise, just 2 years later. WHY Pre embarkation × met at Brisbane airport by a Princess Cruises representative! × taken, without P C rep, to a local hotel who had no knowledge of us and were not expecting us × later driven to Cruise Terminal by an aggressive, unhelpful taxi driver. He even refused to lift our luggage into the boot Post embarkation and cabin × cabin as expected with helpful staff Dining x poor. Food never hot enough. Vegetables undercooked. Fancy menu not relecting what arrived on my plate x Lidl...sorry Lido, an horrendous dining experience. Gueste seen eating food from their plates on the way to their tables. Decor, plastic, pastel, ( un ) pleasant Entertainment etc x poor, particularly the ballroom catering for the minority not the majority x Service...excellent from x purser's desk x housekeeping x all maintenance crew Ports and Shore excursions x never leave anything to chance...book a private tour or research own Read Less
Sail Date February 2019
OK, the cost and value are pretty good (World Cruise 2019), but its let down by two key things. Firstly the food. It varies between average to terrible and tends to be stodgy, swimming in gravy or sauce and usually over cooked. (Our table ... Read More
OK, the cost and value are pretty good (World Cruise 2019), but its let down by two key things. Firstly the food. It varies between average to terrible and tends to be stodgy, swimming in gravy or sauce and usually over cooked. (Our table of 6 must have sent well over 30 meals back or not eaten in just 70 days.) Not forgetting that when avocado or anchovy appears on the menu! All you get is something from a tube or powdered anchovy??(Dont try and find it on the plate or in the flavour). Secondly the service many of the drinks waiters/waitresses are offhand and rude as were the shore crew. The dining staff are very friendly but lack support to help solve problems when they arise (Fusion restaurant being an exception and very good), the cabin staff are a shining light (along with the little contact you may get with engineering type staff. For the rest the cruise is comfortable with reasonable sized cabins and comfortable beds, not lush, but comfortable. The entertainment team are very good and put on a wide variety of shows that are choreographed on board. Lee Cooper, Holly and the team take a bow. I guess the frustrating thing about this cruise is that it easily could be better, without becoming an expensive overkill. The boat is as big as you need, just fix the food! It’s the only issue that holds me back from booking again. Read Less
Sail Date February 2019
This was a cruise in celebration of forthcoming Golden Wedding and a birthday on board. We had selected this cruise because of recommendations from our friends how helpful they had found the crew with respect to special meals. We had ... Read More
This was a cruise in celebration of forthcoming Golden Wedding and a birthday on board. We had selected this cruise because of recommendations from our friends how helpful they had found the crew with respect to special meals. We had sailed on one of the early voyages of the RSS Explorer in 2016 and found the service and cabin exceptional, catering for every need without any problems. On this cruise we experienced exactly the opposite. The special meals coordinator was not dedicated and had other duties that prevented him devoting detailed attention to our requirements compared to the one on the Explorer. The chef was laid back and whilst promised to make special exceptional dishes in addition to the prepacked meals to meet our dietary requirements did not check the food preparation and presentation so it lacked the finesse one would expect. It appeared it had been left to an apprentice chef to deal with our requirements. On several occasions we ate with friends we had made on the voyage, they being aware of our special Kosher diet. We always gave the special diets coordinate more than 24 hours notice of our requirements and where we would be taking our meals. Even so, when we "strayed" from the main dinning room we experienced major problems. Our table had been preordered and whilst the other guests made their selection of the dishes, ours had already been registered. Imagine having to sit at a table where the other guests had been served with their food and after a half hour our food had still not appeared. One of the other guests dinning with us summoned the head waiter and asked why our meal had not been served at the same time as theirs. There were apologies all round by the crew but the truth of the matter was as we were the only ones on the ship having Kosher food the buck was passed between the restaurant staff, the kitchen and the executive chef - the later could not even be bothered to express personal apologies nor did the Restaurant Manager. As to the prepacked Sterling Kosher meals they left a lot to be desired and were certainly not of gourmet standard one would expect, but more like economy airline meals. We had selected a dessert on several occasions and when it was presented in its prepacked package found that the packaging had changed, even though we had been assured that we would be served all of our pre cruise food selection - it was as if, as one of the waiters put it, the kitchen staff had found the same item that had come from previous voyages. When we requested to speak to the Provisions Manager to query this, the Executive Chef advised that they all work for him and it was his responsibility but he could not give us an assurance regarding this issue and did not consider it of any importance that old stock was being used. Of course the individual packages did not have the date they were prepared or a use by date and the Executive Chef claimed the date was on the outer packaging of the box. When we had booked the cruise in October, it was on the proviso that we could disembark in Singapore the day before the general disembarkation at that port. From the date of the booking till the night before our disembarkation nobody advised us that when early disembarkation takes place one is expected to take ones luggage off the ship and proceed to the port immigration. On the night before our disembarkation we received a letter in our state room advising that there would be nobody from Regent Seven Seas who would help us to disembark with our luggage. We immediately emailed the CEO of Regent pointing out this was not an acceptable way to handle disembarking passengers from a six star cruise but we received no reply. The distance from the ship on the elevated bridge to the immigration was 330 meters. We requested assistance from the front desk of the ship who refused as did all members of the crew who were going ashore. As such, since there were no trolleys available because the Port Authorities do not provide them for passenger use until after immigration, we were left to take 5 suitcases, including 2 carry-ons, with 4 hands, to the Customs & Immigration area. We had a schedule to meet after our disembarkation and we could not wait around even though we had advised the Front Desk 2 days earlier that we would be disembarking at a certain time.to meet our onward schedule. What a wonderful way to end an expensive superior luxury cruise. Certainly we would not recommend Regent after this experience. . . Read Less
Sail Date January 2019
We selected this cruise initially because of the advertised stop at Papua New Guinea. Otherwise, we had previously visited almost all the other ports. The day before we boarded, we were advised by our travel agent that Regent had ... Read More
We selected this cruise initially because of the advertised stop at Papua New Guinea. Otherwise, we had previously visited almost all the other ports. The day before we boarded, we were advised by our travel agent that Regent had canceled the stop at Papua New Guinea. There were 3 or 4 different reasons going around among passengers as to why, although we never learned. The ship was very nice, the service generally excellent. The staterooms (they called them "suites") were a bit small when compared with other ships or cruise lines in this category. We were on for 36 days, and storage was a bit tight. There was no chair in the stateroom, but there was a somewhat uncomfortable two person couch, with a large high table in front. It just made things even tighter. The bed was moderately comfortable. We were offered a choice of either a firm mattress, which was like a board, or a too soft mattress with no edge support. If you sat at the edge of the bed while getting dressed or putting on shoes, you would slide right off. The cabin decor was pleasant, but neutral. The bathrooms were somewhat small, with a large walk-in shower with good water pressure, and a single sink, not a double as one might expect on a ship of this category. Re food, breakfast was most often on the Verandah deck with a large selection buffet and table service offering most anything you might want. The French restaurant had spotty food, excellent foie gras appetizer. Most of the dishes were French in name only. The service was excellent. Prime Seven was the steak restaurant, with lots of steak and non-steak choices. We thought it consistently had the best food on the ship. The main dining room, the Compass Rose had a relatively large rotating selection, changing every night, plus a large choice of "standards", always available. The service there was spotty, some waiters very attentive and quick, others not so. The food here was good to average. We felt the food of Oceania, owned by the same company, NCL, was quite a bit better. Overall, the food ranged from bland to the point of tasteless to very salty. I recall that the veal medallions were actually thick chunks of veal. The tours were average, no better than the standard tours offered by most other cruise lines. The few that were more interesting, were available at an extra charge. The entertainment was typical of mid-size ships. There was the standard group of shipboard singers and dancers, although there were more of them than on other ships. The "stars" which were brought on in various ports, performing twice in their visit, were not any better than other lesser-rated cruise lines. The cruise director was very good and an excellent entertainer in his own right. The enrichment lectures were topical and generally very good. One lecturer, who was only on the ship for the earlier segment, was the best I have ever heard, and could even make a laundry-list sound exciting. The ship's common areas where typical of ships in this category, with the usual number of cocktail lounges, a coffee-shop, and a nice theater was evening shows. Overall, it was nice, but not exceptional. Other than the few extra cost port excursions, and better grade wines, everything is included. It is very nice not to be nickel-dimed as on many other lines. Our big complaint was the price. It was considerably more than other cruises lines, but the product which was delivered was no better than many other less expensive lines, even if you include the cost of alcohol and tours. Read Less
Sail Date January 2019
REVIEW OF REGATTA BY CIRCUMNAVIGATORS MEMBER This is our second long voyage on this once outstanding cruise line - we are currently onboard for 45 days on circumnavigation of Australia and New Zealand. Unfortunately the vessel has ... Read More
REVIEW OF REGATTA BY CIRCUMNAVIGATORS MEMBER This is our second long voyage on this once outstanding cruise line - we are currently onboard for 45 days on circumnavigation of Australia and New Zealand. Unfortunately the vessel has fallen greatly in the large constellation of mid size cruisers. We attempted to obtain cabin upgrade from the front desk but received no reply after several requests in person and through our travel agent. The shore ex and lecture functions are poor and passengers are not well briefed on destinations. Further, any concierge service with regard to shore arrangements is lacking. On a positive note, the food service is good and cabin service staff are pleasant . However Pricing for basic shore excursions and onboard beverages is excessive and not transparent . My conclusion is that because cruise office staff is now completely on contract they seem not to care about service and response to passenger inquiry. Bad results here ! In addition the vessel is not clean in many respects and show her age ( 20 years ) by old worn furnishings. Regatta should be sold off to Holland American or another bargain line where she might provide value for budget cruisers ? Read Less
Sail Date December 2018
Check in line was long and hot, Had to retrieve our own luggage from hallway, 20 doors down, Duct taped hair dryer and tiny showers...must share 1 wifi per room unless want to purchase another, large emphasis on 180 day cruise and booking ... Read More
Check in line was long and hot, Had to retrieve our own luggage from hallway, 20 doors down, Duct taped hair dryer and tiny showers...must share 1 wifi per room unless want to purchase another, large emphasis on 180 day cruise and booking again, no compensation for 2 cancelled ports due to weather...(even $50 onboard credit would have been nice)..educational presentations were limited to geology and oceanography..would have liked some related to cultures being visited,...with drink package, had to present room card at each meal, they were obviously keeping track of how much each person drank... best food ever, very fresh, exceptional, chef very personable and available, met many new friends on ship....great presentation of food for watching Royal wedding, staff try hard to please and room steward was very nice and conscientious...overall, very expensive cruise for excellent food on an outdated ship. Heard since other Oceania ships are more updated. Read Less
Sail Date May 2018
We have sailed with Oceania on 4 previous occasions and always enjoyed it - good company, great food, excellent service - cabins are definitely small but we don't spend much time in our cabins. BUT - this cruise was not up to our ... Read More
We have sailed with Oceania on 4 previous occasions and always enjoyed it - good company, great food, excellent service - cabins are definitely small but we don't spend much time in our cabins. BUT - this cruise was not up to our expectations, even though we did enjoy it... We believe the reason is the large number of RTW ers -they lacked the happiness and excitement, often shown by people on holiday - often they did not dress for dinner - men wore polo shirts, etc - and to us, the passengers resembled much more RC cruisers than Oceania cruisers! There were very few people who looked at all like those in their advertising material! We found the bridge lecturer outstanding and the guest lectures interesting, and Ray the Cruise Director did an excellent job. Entertainment was fairly average - and forgettable. We had a beverage package and I was appalled at the poor quality of some of the wines offered. Initially the New Zealand sauvignon blanc, Villa Maria, was perfectly acceptable but when that ran out, part way through our cruise, a very poor Australian substitute was offered. As Australians, we know that we produce some excellent wines - and you can get good wine that is not exorbitantly priced - but the wine Oceania provided sells at AUD $7-8 a bottle! Oceania advertises itself as "affordable luxury" yet any Australians who want a luxurious cruise would never offer a guest some of the wine that was offered. It's unlikely they would ever buy such cheap poor quality wine when it's so easy to buy inexpensive high quality wine. We did not book another cruise though we will happily cruise with Oceania again - but not when it is part of a RTW cruise- we felt as if we were just filling spaces and making up the numbers! We are causing with Azamara in a few weeks time so it will be interesting to compare as we haven't cruised with them for about 4 years now. Read Less
Sail Date May 2018
Absolute thrill to spend 3 days on-bard the Queen Elizabeth from Sydney - Brisbane. Fabulous food, beautiful state-room. Stunning, commisioned works of art. Incredible/wonderful décor and design. Loved the Art deco style evidenced ... Read More
Absolute thrill to spend 3 days on-bard the Queen Elizabeth from Sydney - Brisbane. Fabulous food, beautiful state-room. Stunning, commisioned works of art. Incredible/wonderful décor and design. Loved the Art deco style evidenced throughout the ship. A truly unforgettable experience. I walked the passageways for the three days transfixed by the surroundings. Every turn produced something extraordinary. A wonderful painting or sculpture, a beautiful dining experience, incredible inlaid timber, beautiful furnishing/furniture/etched glass alcoves. The ship was remarkably stable. Leaving Sydney Harbour on the night of our departure was unforgettable. With A Caribbean-style band playing and the Bridge and Opera House as a backdrop the experience was excitement plus. The only gripe I have is the waiting time to book for future cruises. We were on board for just three days and would have loved to have had the time to sit and plan another cruise before we dis-embarked. The Cruise section was open for a limited time each day with lengthy delays and long queues of passengers enquiring about further cruises. I had three visits before I was able to speak to a Booking agent. She gave us a fabulous deal on a 2019 cruise but the route/ports of call didn’t suit us. The Cruise Office on board the Q.E. had two only Reps. and with a short duration cruise we didn't have the chance to sit thoroughly explore further options. The Dining experience was outstanding. The stewards in both the Lido Buffet Restaurant and the Brittania restaurants were exceptional. The choice of food/quality/the diversity of meals/the freshness and range were superb. Sharona from Queensland Read Less
Sail Date February 2018
I was only on the Arcadia for a 3 day trip Syd to Bris. Solo traveller paid $1000 for 3 nights in deluxe balcony cabin. Cabin was nice, although I really had to twist the Steward's arm to get a white robe. Food in ... Read More
I was only on the Arcadia for a 3 day trip Syd to Bris. Solo traveller paid $1000 for 3 nights in deluxe balcony cabin. Cabin was nice, although I really had to twist the Steward's arm to get a white robe. Food in Belverede (Buffet) was like Boarding School - small display and not very appertising Food in Main Dining Room was either great or average. Staff everywhere onboard I found very pleasant. There are some nice Public spaces on board being 'Adults only' it made the Swimming Pools and Buffet areas a lot more civilized. Shops were a non event. Embarkation was the fastest ever Disembarkation was a bit slow, due to different messages from P&O Staff and Border Security. The Fishermans Grain Wharf at Brisbane is around a 25min cab ride to the Airport and cost $63 - we did not pull in at Hamilton which is about 10mins from the airport. Read Less
Sail Date February 2018
Since we were celebrating our Golden Wedding Anniversary, we wanted a special cruise and at the same time sample a Cunard ship. As we didn't see much of San Francisco and Hawaii when we visited six months prior this cruise gave ... Read More
Since we were celebrating our Golden Wedding Anniversary, we wanted a special cruise and at the same time sample a Cunard ship. As we didn't see much of San Francisco and Hawaii when we visited six months prior this cruise gave us the chance to see both for longer. We enjoyed the activates on board, in particular darts and trivia's, the entertainment staff were the best we have ever encountered. The food was very good and in the dining room, not over facing, if you wanted more you could receive more (other cruises tend to put too much on a plate, which means a lot of wastage). Our friendly waiters, Marina and Glen, went out of their way to ensure we enjoyed our meal The taste of the food, in particular Cheddar Cheese, brought back memories of how it should taste. I was able to have kippers every other day, and the waiters didn't think I was asking for 'capers'. After this first cruise with Cunard we were very impressed, and may have now become our favourite Cruise Line, but future cruises would depend on the itinerary. Read Less
Sail Date March 2017
We joined the ship in Sydney,heading for Los Angeles,about 28 nights.We have been with Cunard on many cruises,but this was the longest cruise we have taken. Embarkation was quick and efficient.Our luggage was in our room before we ... Read More
We joined the ship in Sydney,heading for Los Angeles,about 28 nights.We have been with Cunard on many cruises,but this was the longest cruise we have taken. Embarkation was quick and efficient.Our luggage was in our room before we arrived.The stateroom was wonderful,room 5097 in the Princess Grill.The food in the restaurant could not be faulted.Every meal was a treat,and the service we received fro our waiters was superb.Always a smile.Entertainment was fantastic,every night a different show.The theatre is wonderful on this ship.Activities proved to be perfect for us.The library was well stocked.Everywhere around the ship staff always had a smile and a word to say,making us feel at home.The excursions at all the ports of call were well planned and we enjoyed them all,especially our trip to Alcatraz,and the visit to a Koala reservation from Melbourne.The overall experience was just wonderful and I would recommend this ship as a first class ship for long cruises.The service we received in the Grills lounge was equal to a 5 * hotel.We will certainly be returning. Read Less
Sail Date March 2017
We flew to Sydney to join the ship, sailing a leg of it's World Cruise. The embarkation at Sydney was quick and smooth. Outside cabin D183 was okay. Average size, a bit faded glory - the bathroom was that 'old lady's ... Read More
We flew to Sydney to join the ship, sailing a leg of it's World Cruise. The embarkation at Sydney was quick and smooth. Outside cabin D183 was okay. Average size, a bit faded glory - the bathroom was that 'old lady's corset' pink colour. A bit tatty but clean and tidy. A big mirrored cabinet with plenty of room for toileteries, etc. Soap, shampoo, conditioner and body lotion provided. Lots of wardrobe space. Ask for extra clothes hangers if you need them. The staff were lovely. The entertainment was very mixed. Headliners group were excellent dancers although their singing was pretty bad. Some of the acts were outstanding. The comedian, I can't remember his name unfortunately, was brilliant and an unusual act called, would you believe, The Unusualist was great. Some of the other acts were quite poor. The Aurora Orchestra is fabulous, as is the band Caravan. Whoever was in charge of entertainment shouldn't be. The activities during the day were mostly aimed at the older people. There were ballroom dancing classes, and in the evening, ballroom dancing again in a nearly empty room. It would have been so easy to arrange for the band, Caravan to play some pop songs so people could have a bit of a bop instead of this formal dancing to CDs which hardly anyone attended. Everyone we spoke to complained about it. Most nights,we bought a drink and just sat out on the deck for want of something to do. Caravan were often playing to just a handful of people scattered around the huge Crow's Nest bar. It must be so demoralizing for them. There was a 1970's style 'disco' which started at 11.30pm in another big room. All dark with flashing lights and someone playing CDs. Always empty. I think they cancelled it eventually. Food. Again, okay. We often used the buffet and could always find something to eat. We had Freedom dining, too, and went to the restaurant a few times and again, it was okay. As good as mass catering can be. There was a very good Indian restaurant, The Sindhu. There was a supplementary charge of £16 per head. The Beach House, a cordoned -off part of the buffet, was also very nice. The charge for this was £7.50 each, although some of the items on the menu were up to £2.95 on top. We didn't use the Glass House which is a wine bar with bistro type food at £5 to £8 per item. The drinks in all the bars were a bit more than pub prices eg.£4.15 Carling lager and Magner's cider. I'm not sure I'd go on part of a world cruise again. There was a bit of snobbery from some of the people on the whole journey. We received a newsletter each evening telling us all the activities and about the port for the following day. It also stated the dress code for the next evening. (Black tie. Medals can be worn !) The launderette was a bit difficult at times with some of the 'all rounders' bagging their favourite washer or dryer. I found the best time to use it was 5.30pm onwards, when most people were getting ready for dinner and, presumably, polishing their medals..The place was always nearly empty then. A wash is 40 mins. So time to put the laundry in a washer then get showered and dressed. (I didn't sit and wait for it to be finished like some people did during the day) then put it in a dryer on my way to dinner. Pick it up any time before the launderette closes at 10pm. Sorted. There are three launderettes of varying size on decks 5, 9 and 11. All with washers, dryers and ironing facilities. You can buy washing tablets from reception or take your own. I think it's a great idea to have a free service like this. Many ships you have to pay or they don't have one at all. Ports. Sydney. Fab. if you've never been, go. New Zealand - Dunedin, Wellington, Tauranga and Auckland were all very nice, although it absolutely poured down. Akaroa was exceptionally lovely. NOTE - All the public phone boxes in NZ have free WiFi. Lautoka, Fiji. A shuttle bus took us into the town which was very poor and run down. Wish we'd booked an excursion. Apia, Samoa. Very hot. Quaint buildings, friendly people. Ran the gauntlet of taxi drivers who badgered us for ages. San Francisco. Lovely shops and places. Lots and lots of homeless people. Public transport great. Cable cars overpriced and not worth it. Pier 39 great. Sea lions smelly. Take a ferry to Sausilito which is very picturesque. All in all, a nice, medium sized ship with a tiered back and lots of deck space. Lovely wrap around promenade deck which is great. Bit shabby but clean. Food okay. Service good.I would sail on it again, providing someone sorts out the entertainment. Probably better on a short trip of one or two weeks on the Med in the Summer or the Caribbean in Winter time. Read Less
Sail Date March 2017
After raising my concerns on Face book and twitter I was informed that they were experiencing technical difficulties at check-in so could only apologise for the inconvenience. To be assured they are working to resolve this issue as quickly ... Read More
After raising my concerns on Face book and twitter I was informed that they were experiencing technical difficulties at check-in so could only apologise for the inconvenience. To be assured they are working to resolve this issue as quickly as possible however the port representatives should be able to provide further updates. We were sent into a reception centre with in adequate refreshments and space. After some 6 hours we arrived at our cabin. The theme continued on our 29 night cruise so. If you’re going on Cunard expect plenty of apologies and so sorry for any inconvenience. Patience you will need that too. I will go on another cruise with them Not. It took three days for them to finally get in touch. They clearly are not interesting in trying to resolve matters in favour of the customer. Just sweep them under the carpet which is very short sited and eventually they will go out of business, with such a narrow view. Dining was like a free for all on deck 7 little bit of a ruby scrum. The food was repetitive, cold at times. The Britannia restaurant was much better and the quality and service was pleasant. The ship had an atmosphere i would alike to a library at sea. Entertainment at night was ok up till 22.30Hrs then everyone would rush to bed. It’s the ideal floating care home maybe something to think about in later years but not at the moment. Wine was expensive like the drinks poor quality much better to buy off shore and take on board then you can buy quality. Read Less
Sail Date February 2017
About 2 years back I developed a desire to sail on the QM2. 50% of my friends who had been on the QM2 loved it and 50% hated it. Because of this I chose a short 7 day cruise from Sydney, Australia down to Tasmania and back to Brisbane, ... Read More
About 2 years back I developed a desire to sail on the QM2. 50% of my friends who had been on the QM2 loved it and 50% hated it. Because of this I chose a short 7 day cruise from Sydney, Australia down to Tasmania and back to Brisbane, Australia, in February 2017. If it was not good, then I could endure 7 days. It was, in fact, very enjoyable. So much so, that we have booked two more cruises on the QM2. November around the Caribbean and 43 days in January 2018 from Cape Town to Brisbane. Our embarkation in Sydney was so quick and flawless. We were in our cabin very quickly. Far more efficient than on any of the other 14 cruise ships that we have sailed on. We had a balcony cabin on Deck 11. It was spacious and well laid out. We could not fault anything here. When we set out to explore the ship we were astounded by the size of it. Although it carried 2,600 passengers, because of the size, most lounge/bar areas were not at all crowded. Many lounge areas would only have 10 to 15 people in them. The service from every crew member was outstanding. The dining experience in the Britannia Restaurant was equal to any other cruise ship we have been on and we could not fault the quality of the food. The evening entertainment was quite good although we have experienced better on 2 or 3 other cruise ships. On the down side, there were 3 things that could easily be improved. There was always a long queue at the concierge desk due to only half of the service stations being manned at any one time. On the last two days of our cruise we had almost no hot water in our shower and on the last day we had NO shower water at all. Probably due to being on Deck 11. The first time I ordered two glasses of red wine it cost me US20. About $28 Australian. Money is not a problem, but, being Australians, we have an abhorrence to being ripped off. Which this certainly is. We bought no more drinks. So Cunard missed out by being greedy. Read Less
Sail Date February 2017
we chose this ship to celebrate our Diamond wedding anniv on the day of departure (I was actually born on the day QM was launched) and its juicy itinerary. .having cruised about 120 times all around the world the three places that had ... Read More
we chose this ship to celebrate our Diamond wedding anniv on the day of departure (I was actually born on the day QM was launched) and its juicy itinerary. .having cruised about 120 times all around the world the three places that had most appeal were first timers for us Okinawa, Taiwan & Brunei persuaded us to pay up 16 months before cruise commenced. imagine our horror when we received an email on Xmas Eve cancelling all 3 ports of call---yes 2 weeks before boarding at Southampton with no offer of cancellation. the overall cruise was immensely disappointing and yes we feel it was poor value for what we paid (and are still paying the remortgage) entertainment was banal,repetitive & frankly boring.-- hygiene standards were abused, food in the Britannia was just acceptable, in the King`s Court unacceptable ,duplicate bridge (which interested me) was disorganised,chaotic and a shambles. embarkation at Capetown was as usual an utter disgrace, wine prices,excursion charges and quality were unjustifiable, port agents recommended by Cunard for emergency were unavailable all the issues were brought to the attention of senior staff on board and despite promises nothing was ever heeded. care for the infirmed in ports of call was non sympathetic..communication with Cunard is an established horror story and they confirmed this status to Maril & myself. they just ignore you knowing their ship will always be full because it is the QM2. the Purser, Mr Henry Wasserman, took devious measures to avoid even talking to us although we were spending 100 nights on board and were top category Cunarders.. we requested at booking for Southampton to Dubai quote. Cunard insisted for their convenience to divide this into 3 separate cruises which was more expensive and far more inconvenient for us. even the Hotel Manager Mr D Shepherd admitted this was totally unnecessary as he agreed that ourtreatment on board was way below standard a great disappointment overall with many special moments. if we can help anybody call us at marilbrian@btinternet.com Read Less
Sail Date February 2017
We have cruised 5 times on other lines but this was a "Bucket List" cruise for us. We felt we were very lucky to get any disability cabin, let alone in Princess Grill. Embarkation in Sydney was fairly smooth, and we were on board ... Read More
We have cruised 5 times on other lines but this was a "Bucket List" cruise for us. We felt we were very lucky to get any disability cabin, let alone in Princess Grill. Embarkation in Sydney was fairly smooth, and we were on board in about 30 minutes, with our luggage waiting for us at the suite. We have a small electric wheelchair which is the same size as a normal wheelchair, but entry through the door was so tight that we constantly hit door frame or wardrobes getting in or out. It required a difficult "S" turn to get in, due to free standing wardrobes, in front of the entry, which were mainly unsuitable for disabled persons, being nearly all shelves with only one small hanging rail in one robe unit (no walk-in robe, as pictured online). The accessible bathroom was OK, but access past there, to the rest of the suite, was not wide enough for the wheelchair to pass. Space between beds and lounge furniture, chair & table was too narrow to get to the second bed or balcony and the lack of space also meant that there was no access to lounge or chair seating without moving furniture. The TV was also on the wall behind the lounge, so not view-able, except from the beds. Power points were also badly placed. We had 3 at the writing desk, but none at the fridge & mini bar cabinet where the kettle and coffee machine were positioned. These had to be moved to the desk, to be used. Bedding however, was very comfortable. In all, this cabin, sold as an "accessible Princess Grill" was false, and when we checked a non-accessible suite, it was the same size and space as ours, but with a walk-in robe next to the bathroom and direct access down the passage into the cabin. We spoke to the Grills Concierge about lack of accessibility in cabin and also later, to an officer in the purser's office, but despite their promises to respond within the day, neither of them got back to us for the duration of the cruise. The other problem for wheelchair access was to the outside decks. All door frames we encountered, had no ramps, but more like a house wood door frame, with vertical edges. All were very jarring to cross and some were too high for the front wheels of the small electric chair to climb, so the chair had to be manually pulled backwards (with help from other passengers to hold doors), to get back inside. This difficulty, and possible chair damage, effectively prevented wheelchair use on the upper decks for us. Although the lifts were small, access within the ship was generally no problem, and while there always seems to be some people who show no regard for disabled, the majority of passengers and crew were considerate & helpful. The entertainment we saw was, in general "average" and not as good as on other lines we have previously cruised with. We were unable to take the tender to Port Arthur, but went ashore in Hobart, where special disabled access busses were provided to transfer to and from town. Meals in the King's Court buffet were mainly average and selections seemed to be minimal, compared to some other cruise lines. On a good note, the quality of meals and service in the Princess Grill dining room was superb. We were seated on a table of eight and our dining companions were great company. They were very friendly, well travelled and we always had interesting conversations which sometimes extended our dinners to around 10pm! Would we sail with Cunard again? No. Lack of accessibility in the Suite and Cunard's lack of response to the issues, made for a disappointing experience. Read Less
Sail Date February 2017
Having sailed with P&O before, and previously flying back to UK, as I live in Malaysia, I found this cruise perfect, only 8 hours from Malaysia to Sydney and at the end of the cruise in Singapore, just 1 hour flight home. As usual, ... Read More
Having sailed with P&O before, and previously flying back to UK, as I live in Malaysia, I found this cruise perfect, only 8 hours from Malaysia to Sydney and at the end of the cruise in Singapore, just 1 hour flight home. As usual, the staff, from Reception to Cabin Stewards, Bar Staff and Restaurant staff were fantastic. The Restaurant, Meridian offered a wide choice of menu and catered for all tastes. The Bars were well stocks with a great choice of beverage, knowledgeable staff and good prices. My Cabin was kept very tidy, I might say due to the good work of my Steward. Entertainment nightly in the Theatre was of a very good standard, and music to suit most tastes could be found in bars around the ship. Day time entertainment/activities were good and varied. Boarding the ship In Sydney, with a large number of British Cruisers on board and then joined by a large number of Austrlaian, the banter would always be good, and taken by almost all in good fun. There were a small number of people who joined in Sydney and left in Brisbane, who felt they could not follow the basic dress codes, trying to use the main restaurant at night dressed in shorts, an incident that I witnessed myself. But for the most part everyone enjoined each other's company. Excursions were in the main good, but Shanghai proved a little disappointing due in the main from the continual rain, and the delays following our sailing by the Chinese Port Authorities. Apart from that, another enjoyable cruise on Arcadia, with 2 more already booked. Read Less
Sail Date February 2017
A family group of 6 booked 5 cabins for a quick getaway. Embarkation at Sydney was so quick due to a wonderful staff member giving us priority boarding. That is when our troubles with passengers started. A very angry man tried to accuse ... Read More
A family group of 6 booked 5 cabins for a quick getaway. Embarkation at Sydney was so quick due to a wonderful staff member giving us priority boarding. That is when our troubles with passengers started. A very angry man tried to accuse the younger ones of cutting in but thanks to lovely staff we tried to ignore them. The ship was nice but I was not impressed with such low ceilings and missed having a central atrium where it was nice to sit and relax with a great coffee. I found the rooms were a decent size but my carpets were very badly stained. We had fantastic dinner companions but I was quite upset by the stares from other passengers constantly. I know some had originally thought we were entertainers (due to the young girls having very bright coloured hair). Most meals were wonderful, my family's only wish was for crispy bacon of course being British they only served boiled bacon. I did enjoy the shows but found no real entertainment during the day, probably due to it only being the short sector. Our biggest concerns were the rudeness of the British passengers and comments that were made to the girls even though they were dressed quite appropriately. Most staff were excellent the only problems were the usual with new staff starting as the same day as us. Bar staff fantastic, reception staff need to be made more aware of Australian rules and regulations( in regards to immigration) as we kept being given different info in regards to our disembarkation in Brisbane. Coming from Brisbane myself I felt embarrassed about where we had to dock but the staff there were amazing. Read Less
Sail Date February 2017
Am a past Princess passenger with 3 decades of wonderful experiences with the line, until recently. I have found a sad downturn in the products service levels over the past 5 years or so, which includes, staffing, catering and general ... Read More
Am a past Princess passenger with 3 decades of wonderful experiences with the line, until recently. I have found a sad downturn in the products service levels over the past 5 years or so, which includes, staffing, catering and general value for money, which I believe has unfortunately taken Princess from a 4 star offering to a 3 star basic cruising experience. The Princess cruise line of old no longer exists but in name only - or so I believed. I decided to take this 18 day segment of the Pacific Princess's world cruise rather than the general round trip cruises offered for a change of scenery. I was pleasantly surprised. Though the ship is small compared to the regular tonnage the line offers, she was a boutique offering with an old world atmosphere. The cruise was only 18 days - being part of the 101 day world cruise offering. Many of the small touches which Princess was known for and are now lost forever on all its larger ships, this ship manages to retain the values of Princess brand prior to Carnival's take over. On board, the catering was expansive and well presented and I found more meal and menu options on this tiny ship than that on the larger ships. The old fashioned menu items, like escargot, variety of soufflés, proper surf and turf with lobster, along with the evening dinner menus showing more options than that on the other ships in the fleet a refreshing change. The ship also able to retain alternative dining options like Sterling Steakhouse and Sabatini's given her smaller size. Whether this improved catering was in line with the World Cruise experience, I cannot confirm, but was good to see it was provided. Sunday brunch in the main restaurant was another nice touch where it is transformed into a hall of culinary delights with food stations, chef carver's, and international flavours dotted around the restaurant in a semi buffet presentation, another great feature and a pleasure to enjoy. In the evening she offers the traditional 2 settings in her main dining room which may not be everyone's choice, but the system worked well with options to make table or sitting changes if required simple and efficient. the buffet also transforms into an evening al arcarte bistro for a 4th alternative dining choice. The cabins, though the ship is originally from a different cruise line, are very comfortable and functional with a beautiful wooden panelled and old world feel which Princess has kept. Even the smallest and economical cabins have a sofa and other small touches only now provided in the larger and more expensive cabins on Princess's larger ships. The best thing - no queues anywhere at any time, and only having a max of 600 passengers also assists with this. No need for a black card to see the front desk, you will be the only one in the queue at anytime. The same goes for the buffet, the pool, the lectures, the shows etc. The cruise was a pleasure, and a delightful change to the mega ships in the fleet. Her size of 30,000 tons may not be everyone's cup of tea, but if you are tired of the inch of gold sales along with the hyper marketing and art auctions of the bigger ships challenging your senses everyday, then this one will be a definite surprise and refreshing experience. She also has a beautiful old world full promenade deck with space and multiple lounges for those who enjoy this feature of a cruise ship which is now sadly becoming something no longer supported in future ship designs. Another feature this ship has is her size allows her to dock nice and close to her ports of call, not like her larger cousins who sometimes need to dock 1 or 2 hrs drive from the centre of town. I would not hesitate in cruising on her again and bypassing the other ships in the fleet. If however your cruise focus is on having pool side pizza bars, waterslides, outdoor movie screens, and queue for everything while fighting to find a vacant deck chair, then this ship may not be for you. She does not cater for children so family cruising would not be for her either, but if you are looking for a quiet old world style of cruise she may be the vessel within Princess's fleet for you. Read Less
Sail Date February 2017
I/we chose this cruise because it was different from any other cruise from Australia and neither of us had been to this part of the world before. If anyone is going on this vessel or her sister ships, Dawn or Sun Princess, my advise is ... Read More
I/we chose this cruise because it was different from any other cruise from Australia and neither of us had been to this part of the world before. If anyone is going on this vessel or her sister ships, Dawn or Sun Princess, my advise is DON'T BOOK ANY CABIN ON "E" DECK. Why, it is directly below the Promanade Deck where everybody walks or runs for exercise. As a result, the thump, thump thump for there shoes/runners comes right through the deck into your cabin. We had people running at 2345 hrs and again at 0445 hrs. It was a nuisance and as a result of a complaint by me and others to the Captain, the forward section of the Promanade Deck was closed off nightly from about 1930 till next morning. Further, be advised that on the Sea Princess, the deck immediately in front of the Horizon Court Buffet, that is the deck immediately above the Bridge, is closed off at sunset and opened again after sunrise. This is unlike the Dawn Princess where that deck is closed only in adverse weather conditions. Can't speak on the Sun Princess as I have not sailed on her. General comment. The ship did the innaugaral voyage that circumnavigated South America, Sydney to Sydney, all 84 days of it. Seas were smooth for 82 days except the trip from bay Of Islands to Sydney where we copped the tailend of Cyclone Debbie with winds of 120 kph or more. The ship certainly needs a good port visit and overhaul. Many repairs being done throughout the voyage. The crew were tremendous and couldn't be faulted. What could be faulted was the selfish passengers, who, after being drummed every day for five weeks by the Captain to wash your hands after using the toilet or sanitise their hands before entering a food station, persistently refused to sanitise and as such, for approx. five weeks, norovirus was on board. All I can say is this, if you don't want to wash your hands after going to the toilet or be prepared to sanitise your hands before going through a food station, THEN DON'T BLOODY WELL GO as you are jeapodising everyone on the ship because of your stupidity. Outside of that, all was well and I/we enjoyed the voyage very much. Read Less
Sail Date January 2017
We went Basically because it was cheap. We paid $56 a day each and we didn't expect much and we got what we expected. Food very ordinary. Even Salt Grill was disappointing. Embarkation and disembarkation ok. Ship is old but clean. ... Read More
We went Basically because it was cheap. We paid $56 a day each and we didn't expect much and we got what we expected. Food very ordinary. Even Salt Grill was disappointing. Embarkation and disembarkation ok. Ship is old but clean. Cabin was clean and had ample storage. Shower better than those I have used on Princess ships. The entertainment was poor, with the exception of Tenori, a trio of tenors who could sing. Very limited activities. No enrichment lectures, no port lectures. Most shore excursions cancelled as not many people were willing to pay the price P &O were asking. I would visit the islands again but NOT with P & O. The Mix bar offered a very good range of whisky, including some spectacular single malts. However the prices for drinks were on a parr with Australian standards. I was disappointed that a very limited range of drinks suitable for diabetics (Coke) was on offer. I avoid caffeine so it was water for me. More sugar free options should be available. We were not allowed to bring liquids on board, which I did with Princess(sugar free cordial). We went snorkelling in Port Denaru, which was great. Read Less
Sail Date May 2016

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