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4 Helpful Votes
Sail Date: March 2019
We chose the Viking Ocean cruise because we had done two Viking river cruises which were exceptional. So we were expecting the same on an ocean cruise. Not to be, alas! The ship itself, Orion, about 8 months old , is very well decorated ... Read More
We chose the Viking Ocean cruise because we had done two Viking river cruises which were exceptional. So we were expecting the same on an ocean cruise. Not to be, alas! The ship itself, Orion, about 8 months old , is very well decorated and spacious. Our room , a penthouse suite with veranda, suited us perfectly: spacious and lots of drawers. The bed was not comfortable: hard as rock. But when I told our cabin steward about this, he offered a topper...which made it a bit softer. Another drawback was a head shower that kept on swirling around every way but the right way! Like taking a shower with an attacking cobra!!! My husband took care of the problem by putting a bandaid on the collar of the shower head and forcing it to stay in the right position. Food was average. Sometimes awful: we asked for a hamburger well done. Came back almost raw. Included excursions were very disappointing. We were expecting guided tours but the guide was the bus driver. So he would stop and let us out on our own to explore. He would stay with the bus. Entertainment was very good. The personnel is absolutely marvellous, solicitous and caring. They treat you like royalty! But they have trouble speaking and understanding english. I would do another Viking river cruise but never another Viking ocean cruise. Read Less
9 Helpful Votes
Sail Date: February 2019
We chose this cruise because it included Australia and New Zealand. This is a beautiful, well appointed new ship. The crew was fantastic, the food, and the entertainment were very good. There is never a long wait for dining, and every ... Read More
We chose this cruise because it included Australia and New Zealand. This is a beautiful, well appointed new ship. The crew was fantastic, the food, and the entertainment were very good. There is never a long wait for dining, and every seat has a view.The shore excursions left something to be desired, but they are new to this itinerary, so I can forgive them. We had a few problems one night, however, when we went to the proper channels they were quickly correctly, and from that moment on, we were treated like royalty by the entire staff. The embarkation process at each port was very slow because it seem that every tour came back the same time, and they only had one entry to the ship. The included Wifi was great. No trouble communicating anywhere. Overall, we would be very happy to sail with Viking again. This was our 39th cruise, and our first on Viking. We are an older couple, so we wanted a quiet ship , so if you're younger, looking for excitement, don't go on this ship. No children under 18 yrs and there were no couples on the ship under 45 of yrs of age. Read Less
14 Helpful Votes
Sail Date: January 2019
Whe chose to try the Viking Ocean experience because we have enjoyed several river cruises with them. Unfortunatley, they did not live up to the excellent quality of thecriver cruises. It felt that the crew needed more training. They ... Read More
Whe chose to try the Viking Ocean experience because we have enjoyed several river cruises with them. Unfortunatley, they did not live up to the excellent quality of thecriver cruises. It felt that the crew needed more training. They weren't overly friendly and missed the mark in cresting a great experience. Communication was not great once on the ship. Their app works ok but doesn't let you add anything such as upcoming events so you have to keep track of your schedule on paper woth the daily and in the app for dinner, spa reservations. It was confusing. The music groups and evening entertainment were good when they were planned, however it wasn't every night. A couple nights it was taped Opera...and a lotvof bean bag challenges. A couple nights they did provide old movies in the pool area. The most frustrating thing was that we missed two (2) ports that we really wanted to visit. On a 14 day trip with already 3 days at sea planned that made our voyage 5 out of 14 days (or over 1/3) of our trip at sea and therecqas really nothing to do. It was pretty boring. The excusions that they included usually consisted of a trip in a bus around a city. Not that great. Overall I think we will stay with other lines to do an Ocean cruise and leave Viking for rivers. Read Less
6 Helpful Votes
Sail Date: January 2019
We chose this cruise as the itinerary seemed very good and it seemed as though it was good to have some excursions and beer and wine included during meal times. Having said that, we had a very rough traverse of the Tasman Sea from Hobart ... Read More
We chose this cruise as the itinerary seemed very good and it seemed as though it was good to have some excursions and beer and wine included during meal times. Having said that, we had a very rough traverse of the Tasman Sea from Hobart to Dunedin. The ship rocked excessively from side to side, especially overnight the second night crossing. We enjoyed the excursions in Dunedin with great views of the surrounding areas from Signal Hill and a hike up Mt. Cargill. Cancelled Port: We were supposed to then travel to Christchurch, but despite indication that the sea was not all that rough ( certainly not as rough based on weather forecasts and other indications as the crossing in the Tasman Sea ), Christchurch was cancelled, citing safety concerns. We find it odd that of the 4 Viking cruise sailings between Sydney and Auckland, 2 were cancelled. And there was no compensation for Christchurch being cancelled. Ship It is beautifully appointed and there was never really a crowded area. There was comfortable seating throughout the ship. We were impressed by the cleanliness on the ship and that there were attendants constantly cleaning public washrooms. The cabin: It was nicely appointed and we found the PV2 to be a perfect size. The bathroom and main part of the cabin had ample space, although the veranda seemed a bit cramped to sit out on. Downside: The bed was painfully firm. This bed did not provide a comfortable sleeping experience. Food Quality: Dining we found to be questionable. The food, especially in the World Cafe was often lukewarm and sometimes overcooked. Desserts were quite amazing and gelato bar very popular. We had to send back several items in The Restaurant, including a lamb shank that was tough and lukewarm and a steak that was ordered medium rare and was definitely medium to medium well. What they call baked potatoes are not what I would refer to as baked. They are peeled potatoes and what I would call roasted, More than once they were overly soft and mushy. THis is a relatively smaller ship with just over 900 passengers, so there is an opportunity to do more frequent batch cooking. Often at dinner opening, the food was overcooked. One example was extremely overcooked mushy roasted wedge potatoes. The food was not all bad, however. The presentation was always excellent and taste usually very good. Included WInes: I found all the included wines to be very good. I suppose it would be difficult to satisfy all tastes as wine tasting can be so subjective. I was very grateful that throughout the cruise there were no oaked wines as I don't like that flavour. I think the wines were selected very carefully. Well done! Chef's Table Specialty Restaurant: We went to a dinner at the Chef's Table Specialty restaurant and enjoyed the Lotus fixed sample menu. However, we signed up for that night for a Thai menu and it was changed without a reason given. Reservations: Our dinner reservation for one of the nights in the specialty restaurant, Manfredi's was dropped off our list of reservations without explanation and no suitable fix was offered. Advice: Print a copy of all reservations on your account! That was a mistake on our part and they did not correct it. Lack of Follow Up by Management: As I mentioned earlier, I thought that the cleanliness and safety/sanitation was for the most part a focus on the ship. However, I filled out a questionnaire about a practice that I believe worked against maintaining health and safety. The comments were passed on and responded to, suggesting that I would see a noticeable change, which never happened. In all food venues on board, except the World cafe, all glassware was face up on the tables. In the World Cafe, the glassware was face down on soiled vinyl placemats. There was a risk of contamination between the drinking portion of the glassware and the soiled table mats. This is not congruent with the other good practices on the ship. I DID NOT appreciate a response that was only lip service and not a true follow up. I also filled out a survey upon disembarkation, commenting on the lack of proper follow up and nobody followed up from this either. Entertainment: We didn't attend a lot of the shows on board, but the ABBA review was pretty good, although a bit hammy. On the final night, they showed the film Bohemian Rhapsody, which was great as it is an Oscar nominated film this year. Service was excellent. All staff members would sincerely greet us at all times in the public areas of the ship. I can't say enough about the crew and their customer service. Explorer Dome: What some refer to as a planetarium, isn't really one. It is a film venue where those films are projected partly or fully onto the dome in a theatre above the explorer lounge. This is available only on the Orion and Jupiter ships. I thought the Mars show was excellent, simulating a human landing on Mars with international participants collecting specimens and reporting back to Earth. I would not recommend the Dolphins and Whales show. It only covered part of the screen and although 3D was of poor production quality. Spa: This was included with no extra fees, unless booking massages or other treatments. There were so many facets to it. Sauna, cold plunge pool, thermal pool, steam room, snow grotto. It was very refreshing and relaxing. I highly recommend visiting this area. There are towels and robes provided and the lockers are controlled by your room card, which was very convenient. The spa employees were very friendly and helpful, offering advice on receiving the maximum benefit from all the facets of the spa. Value: Questionable for a Canadian traveller, with a significant surcharge of over 35% in Canadian funds over the US price. For a 15 day cruise that cost over $22,000 CAD, a nicely appointed room on other reputable cruise lines could be had for significantly less, even if factoring in excursions and alcohol. Read Less
6 Helpful Votes
Sail Date: January 2019
Overall, the cruise portion of our Aus/NZ trip was good. The itinerary was appealing as it included Hobart, Tasmania, and smaller centers in NZ. We arranged our own flights. Viking Orion is a classy looking ship with wonderful, ... Read More
Overall, the cruise portion of our Aus/NZ trip was good. The itinerary was appealing as it included Hobart, Tasmania, and smaller centers in NZ. We arranged our own flights. Viking Orion is a classy looking ship with wonderful, friendly fellow passengers. The vast majority were Americans, average age was a good 70. Public areas were well used but comfortable. My partner used the spa and really liked it. We were in a Penthouse Veranda and it has a minimalist decor with lots of storage, small veranda and good bathroom. Kept very clean and stocked with your choices. We did have to deal with the scalding hot/cool oscillations in the shower. This can be mitigated by turning the head on full force and adjusting the temp down until it at least it no longer sears. The bed is a king, good linens but for me way too firm. My sciatica acted up. I'm aware of the issues around booking shore excursions by suite category but we were able to book exactly what we wanted. Spaces did free up eventually on many showing sold out originally. Unlike some reviewers, I thought the optional excursions were great! Can recommend "Kangaroos and Koalas at Sunset" in Melbourne, "Wildlife Conservation Park and Historic Port Arthur" out of Hobart, "Great Houses of Dunedin", "Sheep Station & Te Mata Peak" out of Napier, and "Geothermal Rotorua" out of Tauranga. The food was of high ingredients quality, varied and attractively prepared. Shame, because more often than not, it was marred by too much salt, over richness and tepid serving temperatures. Kudos to the sushi, steaks and roasts, afternoon tea and service! Included wines were mostly good and generously offered. One of our Manfredi's reservations mysteriously disappeared and the restaurant manager just shrugged. We were usually too tired for the evening entertainment but did go to the planetarium twice. Not recommended as it is really just a mini Imax theater showing short childlike films. We had a very rough two day crossing of the Tasman Sea and then Christchurch was cancelled based on "safety first". Of course I defer these decisions to the bridge but where was safety first crossing the Tasman in those conditions, and sailing out of Wellington harbour in 100+ km/hr wind gusts? A much smaller cruise ship, the Caledonian Sky, sailed out of Christchurch to our port, Dunedin, the night we stayed put. It couldn't possibly have been as bad as the Tasman! Oh, and no compensation. Anyway, as only my second ever cruise, and having enjoyed the Viking brand, I have decided cruising is not for me but I certainly see the appeal to the many loyal Viking passengers. We met some great people who were always interesting to talk to! Read Less
4 Helpful Votes
Sail Date: December 2018
The new ship was great. The crew was exceptional. The food was great. One day while at sea from Tasmania to New Zealand, all passengers on Decks 2 and 3 were requested to meet on Deck 1 at 9 AM to complete and review their New Zealand ... Read More
The new ship was great. The crew was exceptional. The food was great. One day while at sea from Tasmania to New Zealand, all passengers on Decks 2 and 3 were requested to meet on Deck 1 at 9 AM to complete and review their New Zealand Declaration Documents. The line was way too long and the wait was way too long. Many passengers were very disappointed. This situation was evidence of very poor planning on someone's part. With today's technology it seems that each cabin should have good WIFI Service. That was not the case for our cabin 3032. We had very little if any WIFI service. Hopefully this deficiency can be resolved for you future passengers. I have to give Simba, Bruno and Ivana took very good care of our foursome while at the Poop Deck Par. They really made us feel at home. Thank you very much. Read Less
7 Helpful Votes
Sail Date: December 2018
We chose the Viking Orion cruise because we have wanted to go to Australia and New Zealand for a long time and because of the excellent reputation of Viking ocean cruises. We will not take another Viking cruise. Although we have no ... Read More
We chose the Viking Orion cruise because we have wanted to go to Australia and New Zealand for a long time and because of the excellent reputation of Viking ocean cruises. We will not take another Viking cruise. Although we have no complaints about the ship or our cabin, we were shocked by the lack of worthwhile activities and the poor quality of the included excursions. The so-called enrichment lectures were a total bore and the speakers were not at all interesting or entertaining. One of the speakers never looked up from her prepared presentation which she read word for word. During the four sea days there was very little to do. We spent most of our sea days watching TV in our cabin. However, we did enjoy the 30 minute dance classes taught by one of the young Viking singers and the trivia game that was run by the assistant cruise director. We were disappointed that trivia games were only held on sea days. On other cruise lines that we have traveled with (I.e., Oceania, Crystal and Regent), trivia games were held on every day of the cruise. We went on two of the included excursions on the first ports, but the tour guides were so bad that we decided to explore other ports on our own. I thought that the food was generally good but my wife was very unhappy with the poor quality of salads in the buffet. On a positive note, the entertainment in the evening was very good, especially the shows that were put on by the cruise director, the assistant cruise director and the Viking singers. Read Less
11 Helpful Votes
Sail Date: December 2018
A bucket list destination with a line we trusted, we are probably more disappointed because of our expectations. We feel "betrayed" by poor communication prior to the trip and then repeated disappointment with excursions and ... Read More
A bucket list destination with a line we trusted, we are probably more disappointed because of our expectations. We feel "betrayed" by poor communication prior to the trip and then repeated disappointment with excursions and most off ship experiences. Included excursions were minimal quality, including poorly informed guides (except Sydney). When a Port Douglas extension (to see the Great Barrier Reef) was fouled due to a storm, there were no appropriate substitute provisions. We spent most of the time traveling and confined to the hotel. Final insult was attempt to charge for luggage for domestic flight back to Sydney. Beyond the subpar included excursions, there were inadequate spots on the expensive paid excursions. So, for example, we actually never saw a kangaroo because by the time we attempted to book that (single) excisions, on first available day, the excursion was full. And then there were the transfers. On first arrival to Sydney, we had a five hour layover before the flight arranged to Cairns. Five hours is long, but after flight from eastern US, it was an eternity. Upon return to Sydney, we were left to handle our luggage for several blocks between the terminal and the buses to the ship. In gale force, literally (Cyclone Owen), winds my rolling luggage escaped me. On the final day of the cruise, we disembarked at 7:10 in the morning and were transported to a hotel conference room to sit out the rest of the day, meals on our own, until our 8:10 flight that night. We did receive a transport to the airport where we discovered because our carrier had changed from the trip over, we owed $500NZ for baggage in excess of their allowances. We hope Viking has not tried to expand their ocean cruise market too fast to maintain their famous quality. We'll look harder before we leap again... Read Less
9 Helpful Votes
Sail Date: December 2018
The Viking Orion is a beautiful new ship we have been on 1 Of it’s sister ships The food was very good to outstanding The housekeeping was excellent The problem lies in being treated As a second class passengers If you are not ... Read More
The Viking Orion is a beautiful new ship we have been on 1 Of it’s sister ships The food was very good to outstanding The housekeeping was excellent The problem lies in being treated As a second class passengers If you are not in suites Luggage dragged in airport? No help with luggage at embarkation Lack of communication with guest relations Almost all excursions sold out Before we were able to get on line Had to have security transport us to Port gate after trying to have Viking staff help us to get to private tour This inspite of accessibility issues Included tours at best mediocre And could never get early times No currency exchange on ship A 5 star cruise is more like a 3 to 4 for people in non suites Staff never apologized for anything Booking of tours and restaurants Needs work Outdoor pool usually closed roof Making it almost a sauna The majority of staff did an outstanding jobless Read Less
5 Helpful Votes
Sail Date: December 2018
As we all know, luxury does not come cheap. After years of sailing predominantly on Holland America with some side forays into Princess and a few other lines, we decided to try Viking for our most recent cruise. While there were some mild ... Read More
As we all know, luxury does not come cheap. After years of sailing predominantly on Holland America with some side forays into Princess and a few other lines, we decided to try Viking for our most recent cruise. While there were some mild snafus in regard to some of the shore excursions, which were not that big a deal considering this itinerary was brand-new for the line, everything on board the ship was as good as or better than we could have hoped. The food is good (though it is overly heavy on seafood IMO), and the staff outstanding. Our cabin was lovely and comfortable and every need we had was met. We also did the Viking air plus to schedule our flights and did both of pre-and-post extension in Sydney and in Auckland. Both extension hotels were super, but the Cordis in Auckland was unbelievably luxurious - including a free cell phone you could use during your visit and use to make free overseas calls. Because we changed several things about our departure and return dates are Airline ended up being Cathay Pacific. We knew nothing about it before flying but were absolutely overjoyed with the experience. True we had to fly to Hong Kong to fly to Australia and do it again on the way back which meant about 24 hours in the air, but I can't say enough good things about Cathay business class. Our Viking rep contacted us before we left while we were gone and after we returned to find out if all had gone well and if there was anything we needed. After this experience it would be hard to ever return to a ship that carries 3,000 or more passengers. During our two-week Voyage we really got to know the crew and the staff and they got to know the passengers. That just doesn't happen very often on the large ships. Also Viking never had to tender so we never missed any ports due to weather. They also set up free courtesy shuttles into each Port from wherever the ship docked which I can tell you has never happened for me on other Cruise Lines. About the only thing I can say negative about them is that there is far too much walking between the ship and where you can leave the security area. My mother is slightly disabled (but not wheelchair bound) and this caused a great deal of difficulty for her, and I imagine other mobility challenged people. Tge bottom line is, we enjoyed ourselves so much that we all have already booked a cruise for 2020 with Viking. As I said at the outset, luxury does not come cheap, but in this case we got everything we paid for and more. Read Less

Top Viking Orion Itineraries

Viking Orion Ratings
Category Editor Member
Cabins 5.0 0.0
Dining 5.0 0.0
Entertainment 4.0 0.0
Public Rooms 5.0 0.0
Fitness Recreation 5.0 0.0
Family N/A 0.0
Shore Excursion 4.0 0.0
Enrichment 5.0 0.0
Service 4.5 0.0
Value For Money 5.0 0.0

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