54 Sydney (Australia) to South Pacific Princess Sun Princess Cruise Reviews

Although a one night delay in Sydney, We finally boarded on a 14 night trip to the south pacific. There is no public transport to White Bay cruise terminal and the Taxi fare was $35.00. The boarding process at White bay terminal was smooth ... Read More
Although a one night delay in Sydney, We finally boarded on a 14 night trip to the south pacific. There is no public transport to White Bay cruise terminal and the Taxi fare was $35.00. The boarding process at White bay terminal was smooth and well conducted. This was our first princess cruise and your expectation when booking is to visit all ports, we missed out on two ports. The cruise was delayed 24 hours so we missed a day and also missing our second port of call, Vila Vanuatu. Dravuni Island was also cancelled due to poor weather. We were reimbursed $4.12 for missing that port…. Hoping for a younger crowd, my 18 year old daughter could not believe the age group. On-board the sun princess, the patrons were elderly, like an average age of people in their 70's and therefore the entertainment was focused at that age group. There are many people in wheelchairs and walking frames. The nightly entertainment was very disappointing with one show nightly. We did not find much entertainment aimed at a younger age group. If you wanted to get a seat in the Princess Theater, be prepared to get there at least 30 minutes before the starting time, as it did fill up quickly and many people had to stand. The comedian was terrible and most people walked out. Service was excellent on the ship; the staff did an amazing job in looking after everyone. The food was to a high quality every night and catered well for dietary requirements. On formal nights, seafood and lobster was on the menu in the dining room. Formal nights were lots of fun, with a champagne waterfall and a balloon drop on those nights. There was always something to suit everyone’s tastes, including Verdi’s Pizza, International Café, Horizon court and the Terrance Grill. Don’t bother with the drinks package, the post-mix tasted like plastic. Try before you buy!! I had it refunded. The ship was always very clean and they did an excellent job. But unfortunately the guests did not take up on their offer and often handled food with bare hands rather than the implements provided. In the public bathrooms on board the ship there was paper towel to open and close the doors and they were very well stocked and always displayed the correct hand washing procedure. They also provided hand sanitiser throughout the ship and always had at least two machines at every eatery. As we sailed from Australia, they removed the gratuity payment, some staff were exceptional and many people tipped. The company defiantly catered for the elderly, and that’s what they got!! At the end of the cruise there was a lot of pressure put on us to rate the staff highly, with staff saying that they will not get a new contract without getting top ratings from customers. Read Less
Sail Date November 2014
We were so excited to finally go to Australia, Fiji and New Zealand . What a disaster. The ship says wheelchair friendly we found this not to be true. Yes there is 1 outside cabin balcony, the rest are all inside cabins. Are you not ... Read More
We were so excited to finally go to Australia, Fiji and New Zealand . What a disaster. The ship says wheelchair friendly we found this not to be true. Yes there is 1 outside cabin balcony, the rest are all inside cabins. Are you not depressed enough without a room with no windows. We had rented a scooter from Special Needs At Sea ( they were great) thinking this would give my husband some freedom. Unfortunately the entrances to the majority of decks is raised on one side 2,5-3.5 cm, he was hung up on every doorway except the sliding doors from the Horizon court. The only deck he had freedom on was the 14th. I had a hard time trying to get him over the others by pushing. The Sanctuary was built around the old "Children's pool" and his only access was on the kitchen food elevator. His only access to the Adult pools was non existent. They did offer to lift him in a cradle to the main pool in front of about 500 people. That did not happen due to the embarrassment. The food on this ship was very sub-princess. My husband told the Head Chef that I prepared better meals than him. The buffet was mostly what I would feed to a field crew, except for the salad and cheese. We were in the process of disembarking when the young Princess Crew Member was pushing frontward instead of backward and hit a join ejecting my husband out and on to the floor of the platform. He twisted hurt his back, both knees, left shoulder and ribs. The chair fell on him and caused a cut on his right arm. The report that went into head office was the first aide team attended and dressed the right arm. Not one thing about the actual accident which Kim, a princess employee was responsible to do. It is a good thing we had other witnesses. To top all this it says wheelchair access may be limited on tenders. It was nit existent. So DH was ship bound for the first 2 weeks. Bah! To say we are extremely disappointed with the responsibility of Princess and their staff is unbelievable. Will we cruise with Princess - yes but only because we have over 300 days at sea and hope the Island Princess delivers more at Christmas Read Less
Sail Date February 2014
Well, some 2 yrs ago, we flew to Hawaii, learnt how to stand up paddle board (we now have our own) and during our stay, we did the Pride of America cruise around the Hawaiian Islands - loved it so much we are flying back there this ... Read More
Well, some 2 yrs ago, we flew to Hawaii, learnt how to stand up paddle board (we now have our own) and during our stay, we did the Pride of America cruise around the Hawaiian Islands - loved it so much we are flying back there this November, then Celebrity Cruise via Tahitian Islands, Fiji, Noumea, back to Sydney. Our 2nd cruise was with Sun Princess, departing from Brisbane (this city is now one of the fastest growing cities in Australia, so watch for more cruises departing from it), sailed under the Gateway Bridge, with Mai Tai & beer. We visited Fiji, Isle of Pines and Noumea. Food was excellent, the cabin & dining room staff were fantastic, could not fault them, so polite & helpful. I made sure they got a tip. Some of my recommendations whilst in the Ports are as follows: 1. In Fiji, take the Tivuau Island excursions, lovely day out, lots of "bula", fijian beer, good snorkeling and seafood bbq. (What else do you need in life) 2. Suva - not much, but do take the time to see the Museum - to learn about Lapita pottery, and migration of Polynesians throughout the Pacific. They have the rudder from Captain Bligh's ship. on display, and the shoe of the last white man eaten by the natives (years ago of course). Nice shops in Suva, forget the markets - a bit smelly. Try a beer in Suva Bowling Club, quiet & good atmosphere. The Grand Pacific Hotel might be finished soon, should make a nice visit. 3. Isle of Pines - this place is like "Heaven on Earth" to me, my wife couldn't get me out of the water. forget the little cafe, too busy, walk the island pathways away from the beach, most interesting. The Kanaks are such lovely people. 4. Noumea - do you own thing here, buy Explorer Bus Ticket (hop on, hop off - all day long), go down Anse Vate Beach or Baie de Citrons (means Lemon Bay), swim with the locals, then stroll back toward ship terminal, for a nice coffee in one the numerous cafes. Catch the bus when you get tired. I hope this helps someone, who is contemplating a similar cruise. Oh Yes, we had a professor from Canberra, giving wonderful talks in the Auditorium on ancient sailors, navigators, space travel, etc. (I never missed one of his talks - I think he first name was Don) Read Less
Sail Date November 2012
We flew from South Australia to Sydney, picked up by coach and taken directly to the ship. We did not have to worry about our luggage and it was sent straight to our cabin. We had to wait a while to board but with the amount of passengers ... Read More
We flew from South Australia to Sydney, picked up by coach and taken directly to the ship. We did not have to worry about our luggage and it was sent straight to our cabin. We had to wait a while to board but with the amount of passengers boarding it went smoothly, giving us time to meet new friends. We were on Baja deck, nearly centre of ship and our cabin as we opened the door was spacious for the 2 of us and the balcony is a must.Our cabin Steward William could not do enough for us and I hope soon he sees his wife and 3 children at home. We had calm seas on this trip though some passengers were feeling a bit off on the first few days. We had 2nd sitting in the Marquis Dining room and attended everynight. Valerie and Made looked after us like royalty and the people we had on our table are now part of our family. Tim,Simon and the Entertainment Crew Fantastic!! All the boys and girls at the many bars Amazing!! The adventure was visiting the many ports and the Islanders greeting us with their beautiful smiles. People were complaining about waiting for the tender in Savu Savu,it is not the fault of Princess Cruises and they must realise that. The staff were always there with cold drinks and flannels. In summary: I learnt a lot about our cruise going on Cruise Critic Roll Call and the advise on there by previous travellers was so informative. To the people around Nadi,Fiji our thoughts are with you. Read Less
Sail Date March 2012
Sun Princess Ratings
Category Editor Member
Cabin 3.0 N/A
Dining 4.0 4.0
Entertainment 4.0 3.7
Public Rooms 4.0 4.0
Fitness & Recreation 3.0 N/A
Family 4.0 3.6
Shore Excursions 4.0 N/A
Enrichment Activities 3.0 N/A
Service 5.0 4.3
Value for Money 4.0 N/A

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