3 Helpful Votes
Sail Date: January 2019
I travelled with another seasoned cruise couple (over 80 cruises) and had a balcony room to myself on Deck 11. First thing I noticed was that - being out of Australia - it was decked out as from America - ok....they are from America ... Read More
I travelled with another seasoned cruise couple (over 80 cruises) and had a balcony room to myself on Deck 11. First thing I noticed was that - being out of Australia - it was decked out as from America - ok....they are from America but have been sailing out of Australia for years now. The majority of patrons were Australian so why were the shops etc - not Australian based, selling Australian good and snacks?? I had an issue with the food - in the BUFFET the choice was fine although I could not eat any of the preprepared hot food as it mostly came in plastic bags and simply heated and reheated. Who knows what was in any of it. The sweets looked great, were creative enough, although, again, I could not eat it after tasting some initially as, for example, the APPLE CRUMBLE was 10% apple, 90% crumble if you were lucky (shame). no icecream either. The premade coffee was disgusting ... and I am not too fussy .... but I saw them remove this premade coffee from under the dispenser and saw it premixed coming out of a plastic bag. I have never seen that before not did I ever think I would. I had no issue with the dining areas although you only had one choice of dining as such that was included in your fare. The paying extra restaurants were relatively empty for the 14 days. That tells you enough. Another thing was the entertainment. It was ok. The shows were nothing to write home about and the guest artists were good but again, not great. They only went for 1/2 hour - never experienced that before. You no longer sat down and you had to get up and leave again :-)) There were no movies in the movie theatre - instead they were all on top deck out in the weather. When they were on, the sound was so loud you could not hear anyone talking to you. Such a beautiful theatre too. I have been on another cruise where this theatre was used for movies (as it should) and the ambience and mood was fantastic. I left an item on deck one evening and on realising, went back early the next morning and it was not there. I reported it missing and was told it will be handed in within the next 24 hours or so. It wasn't so I requested security to look at the video of the area that night. Reception staff told me that it was not important enough an item (of no value to them) to have security go through the footage. Luckily, it was handed in days later and very suspiciously so. No matter ... I have it back. The excursions were good and well organised. shuttles to town centres were great, embarkation was fast, disembarkation was also fast. So ... would I go with them again - probably but I would know what to expect. Value for money????? To be fair - probably. Read Less
1 Helpful Vote
Sail Date: January 2019
We chose this cruise based on itinerary primarily, followed by our previous positive experience with a Princess. Embarkation at Sydney was smooth and our rooms were ready at check-in. Luggage arrived to the cabins before dinner. ... Read More
We chose this cruise based on itinerary primarily, followed by our previous positive experience with a Princess. Embarkation at Sydney was smooth and our rooms were ready at check-in. Luggage arrived to the cabins before dinner. Staterooms were standard, storage adequate, bed was above average. Stateroom was reasonably clean, light fixtures dusty though. Entertainment options were above average (kept us busy and happy on those days at sea). The evening productions were very good, some excellent, and there were 2 options to see each night (timed so you could see both). We chose the “dine anytime” option which worked well for us....sometimes eating at 5pm....sometimes as late as 7:30. The food options were pretty good. They were able to accommodate our lactose intolerant friend as well as having gluten-free, sugar-free, and vegetarian options. We paid for the internet....turned out to be slow, spotty service but it eventually got the job done (I do not recommend a “—-“ minutes plan. That would be beyond frustrating!). We did not eat at the “specialty” restaurants. Not impressed by the menus or the extra charges. My observation was that they were wasted space on the ship as very few of the other passengers went to them either. Disembarkation process was also smooth and organized. Overall, I am very pleased with the cruise for the price (a good value for the $$ spent). We Read Less
Sail Date: December 2018
My partner and I had been discussing going on a cruise, so we decided on this 13 day one to the pacific islands. I know it might cost a bit more but I would recommend that people take a balcony room, it was fantastic, it was great to be ... Read More
My partner and I had been discussing going on a cruise, so we decided on this 13 day one to the pacific islands. I know it might cost a bit more but I would recommend that people take a balcony room, it was fantastic, it was great to be able to sit outside and enjoy the fantastic view and also be able to sit and relax while enjoying a good book or a drink. we were over the moon with the service from all the staff on board, especially our room stewards who had a thankless task, but kept our room pristine and also were very courteous and well spoken as well. The only down side for us was the excursions needed to be more imformative and if anything truthful, we had a couple of days where we wouldn't have been better organising our own days. We would recommend that people do a bit more research on the places that they are visiting and maybe are able to save some money by booking with the local operators, instead of booking onboard. But besides all that we have put a deposit down for a 2nd cruise hopefully in 2020, which says how great the cruise was, high recommend the experience. Bill C612 Read Less
Sail Date: December 2018
This was our 10th cruise with Princess. and other than the problems we had with our cabin, it was an enjoyable one. We were disappointed with Christmas dinner,even though it was enjoyable, Princess didn't cater for a traditional ... Read More
This was our 10th cruise with Princess. and other than the problems we had with our cabin, it was an enjoyable one. We were disappointed with Christmas dinner,even though it was enjoyable, Princess didn't cater for a traditional Australian Christmas meal, all of the staff were friendly and helpful, the food was fresh and very tasty wherever you dined. Drinks were a bit pricey, but your on holidays so enjoy.The shows were entertaining and cruise staff worked hard to entertain us. The ports that we visited were not what we were expecting, some were beautiful and others were dirty and hard to get around, we didn't go on any ship excursions, preferring to explore in our of time and pace. if we were to go there again we would definitely use the ships tours as they knew the best places to go, and believe me there weren't many. So all in all the cruising was enjoyably, a great way to spend Christmas and New Year. Read Less
Sail Date: December 2018
We chose this as the port of embarkation and timing met our needs otherwise would go Oceania. THE GOOD: The entertainment was great for our age group. Lots of soul, R & B, and rock 60’s and 70’s. Shows, though, are not ... Read More
We chose this as the port of embarkation and timing met our needs otherwise would go Oceania. THE GOOD: The entertainment was great for our age group. Lots of soul, R & B, and rock 60’s and 70’s. Shows, though, are not Broadway – like, elaborate productions as found on many other cruise lines, but were still quite good and entertaining. Ozzie’s really know how to party and the crew dancers work extra hard joining in. On this cruise the house band horns joined in on deck with the regular dance band and were present at other parties. Never saw this before on other cruises. Great fun. Exercise room adequate: machines, dumbbells, two weight benches. Dining service and stateroom service were fine. Fruit and vegetables were fresh and readily available, as was coffee, tea and ice water. Vegetarian offerings were good. Though I do eat meat, I stuck with mostly the vegetarian dishes as they were quite good. Enforced washing of hands with soap and water breakfast and lunch. Six taps available so never a line. Free tokens(for some) self-serve laundromat and ironing. Other wise about $9 a wash and dry. Boarding was quick and painless. Bags arrived promptly. The bed and pillows were the best that we had ever slept with in 40 years of cruising. Air conditioning in cabin and throughout the ship worked well and was comfortable. Much needed in the heat and humidity of Fiji. Tendering was efficient. Long lines coming back except later in the day. Stifling hot, no air in the tender the first time. Getting on and off the boat was efficient. THE BAD: Meals were edible. Lamb chops and stews were good. Otherwise nothing gourmet, many were not prepared correctly: Cesar Salad was not REAL Cesar Salad, Cioppino was not REAL Cioppino. Roast beef was edible but no flavour. Fish was O.K. as were some deserts. Bacon, sausages etc were cold, chewy unappetizing. Eggs were O.K. Fruit, cereals were available. Dinner buffet was uninspiring, no international offerings, a total disaster. Only a few decent French wines available, some at a decent price. For some reason the soups and sauces were a gelatinous, glutinous mess, thick and goupy. Of course the way to make them would be by a reduction. The cheese plate consisted of what appeared and tasted as a commercial “Kraft” variety. No Creme Caramel most nights (disastrous omission as that is my favorite!) No outdoor barbecue, no outdoor poolside band / dancing. Huge television in mid ship section where outdoor pool was. Extremely noisy movies etc so much so that we had to find the only quiet place mid aft mid deck. BRING NOISE CANCELING HEAD PHONES!!! Forward there is a quiet space but they charge $20 / half day. Islands were interesting but do not take the ship’s overpriced offerings. Go on the Island and check out what there is. Be adventurous! Drink package at over $80 a day outrageous as are wine and beer prices. Beware of prices on land also. $7 for 250 ml beer! Again outrageous rip off. Just be prepared to pay the price if you drink. No flutes of champagne were handed out on New Year’s Eve as on every other line we have been on! The ship “nickel and dime” you to death. Next they will probably charge you for poolside towels. THE UGLY: First sight of ship…...”I’m going on this rust bucket?”. Rust dripping from port holes, anchor chain, water line, balconies, balcony table. Hey USE SOME PAINT, WHITE PAINT!! Problem: Worn, threadbare carpets in trafficked areas. Simple Solution: Replace them!! Paid extra for a balcony. Cramped sardine can opening. Rusting throughout including tiny table. Crippling chairs, no room to swing a cat (about all that you would want to do there.) Eat al fresco? Lose your appetite quickly. Romantic dinner? No romance here, just brown stains. We were with Princess before so we knew what to expect but this is the only cruise that fit our port and time frame. Also Loyalty Islands were something new for us. For others with greater expectations, STAY FAR AWAY! This is not what luxury priced cruising should be, and it is luxury priced. No bargain here! No pretensions but still a lot of fun, not stuffy but required two “formal nights”. Many did dress in tuxedos but many did not. Australians and New Zealanders are exempt from tipping, everyone else has to tip (added automatically to your credit card). COMPLAIN and get this credited back, otherwise you are stuck with a $250 charge. This is a discriminatory and unfair practice. Either everyone tips or no one tips as a requirement. Maybe a class action suit will wake them up! Read Less
Sail Date: December 2018
Wanted to have a Christmas and New Year at sea, Princess did every thing to make the season of the year very good, Service and friendly crew made the trip very good. Destinations were very good. Excursions bought on board were a little ... Read More
Wanted to have a Christmas and New Year at sea, Princess did every thing to make the season of the year very good, Service and friendly crew made the trip very good. Destinations were very good. Excursions bought on board were a little expensive bur very good except for the Chu Chu train excursion in Noumea audio did not work proberly and you felt they wanted to get the trip over and done with. Policing of dress code and Children on board of children not done efficiently by crew as was the taking over of spas by children, also not showering before entering pools.The Movies under the stars children a problem again parents not controlling them, had to tell children to sit down and be quiet as could not hear movie finally gave up and watch movie in cabin, food at buffet was not hot and crew hard to find for service. Also had trouble trying to get a table, gave up in end and ate in dining room Read Less
Sail Date: December 2018
Sea Princess has only changed a little over the years and she still impresses. First time inside cabin was excellent for napping and sleeping, but I'd still prefer a source of daylight. Cabin was neat n tidy every time upon returning. ... Read More
Sea Princess has only changed a little over the years and she still impresses. First time inside cabin was excellent for napping and sleeping, but I'd still prefer a source of daylight. Cabin was neat n tidy every time upon returning. Cabin Staff exceptional hardly ever seen but always available. Marquee Dinning was excellent, the service and food, Five Star. The lunch time Grill was a sensation, fantastic concept and an essential. Cafeteria, as usual neat clean always present with all foods for all times of the day, evening and night. Crab Shack and Steak House, are a must do. Curtis Stone's Share also an experience that should be done. Good Food, Good Wine, Good Family and New Friends. On n off the ship, not a problem, easy, quick and staff courteous and informative. On n off the ship via Tenders also trouble free and ran smoothly and effectively considering the numbers going ashore. Overall a great cruise. Staff from the ever informative Captain to the cabin attendant all helpful, courteous and able to answer all questions and all willing to provide suggestions and alternatives. First time away for myself and family over the Christmas / New Year period and found it totally enjoyable and a great experience, would love to do it again. Better half already sending me information regarding our next adventure. Read Less
3 Helpful Votes
Sail Date: December 2018
Having cruised quite a few times with Princess, the last time being an identical cruise to this going to Fiji in April 2018, we were more than happy to recommend them to our friends who had never cruised before, who came with us. Imagine ... Read More
Having cruised quite a few times with Princess, the last time being an identical cruise to this going to Fiji in April 2018, we were more than happy to recommend them to our friends who had never cruised before, who came with us. Imagine our disappointment and embarrasment to find nearly everything had changed noticeably for the worst over the previous 8 months. On a positive note, the carpet on the top deck had been renewed together with some new sun loungers. The staff remained as friendly & helpful as ever, albeit the restaurant staff seemed a little less professional and the captain managed to avoid the threatening cyclone by speeding up.Embarkation from White Bay in Sydney & disembarkation were both handled very well. On the other hand, on-board drink prices have escalated. A cheap bottle of wine in the restaurant was $29 - $32 and is now $46 - $52. A couple of dollars we can understand but not this price jump. A glass of wine now costs $15 - $16 and cocktails have increased from around $11 to $15. To add to this, lobster tails & surf & turf are no longer menu options but extras at $24.50; ice cream is no longer available in the Horizon buffet but on sale at the kiosk on deck & even the launderette has increased from $3 to $7.50. There is no longer a "Happy Hour". Whether this is to tempt us into buying the drinks package at $89 per person per day we don't know but one of the barmen confided that takings had fallen by half. If we were paying for improved service we would not mind so much, but the catering has taken a definite turn for the worse. The Horizon now features items such as meatloaf & boiled brisket as roast of the day and the other choices are well down on the previous cruise. Food quality in buffets is always variable but the quality in the Regency dining room has gone noticeably downhill. Food is usually overcooked, or maybe left to dry out while waiting to be served. My wife had an ongoing battle at breakfast to get eggs that were somewhere in between rock hard and running off the plate. On one evening, two of us ordered steaks cooked "medium", to be safe. One came done to death & the other had blood flooding the plate. After a while we stopped complaining as we felt sorry for the waiters whose fault it wasn't. There seemed to be fewer waiters in the Regency with regular waiters doubling as drinks waiters which probably accounted for service times often stretching right out. Again, maybe Princess want us to pay for the premium restaurants if we want good food. To rub salt into the wounds, the wc in our cabin would not flush. After a couple of requests, they managed to get it working but the following morning, with one of us desperate, it again would not work. In fairness they managed to get it working again but it limped through the rest of the cruise demanding several minutes of attempts if it had been left for any length of time. As the ship now looks very dated and has a liberal coating of rust and Fijian ports are not the most inspirational, our friends went home very disappointed. We have another cruise already booked this year with Princess, but if that is no better we shall not be booking another. Read Less
Sail Date: April 2018
First time on the Sun, & while the ship is a smaller, older model it is still very comfortable. Both the cabin & public spaces were clean & bright. Liked the addition of hand washing sinks at the entry to the Horizon Court ... Read More
First time on the Sun, & while the ship is a smaller, older model it is still very comfortable. Both the cabin & public spaces were clean & bright. Liked the addition of hand washing sinks at the entry to the Horizon Court food bar. Staff as usual were very helpful. Missed the Princess stable "Happy Hour", which was always great value & a good social time. Also the new drinks package is very expensive, we decided against it, not only because of the cost but also because there is a 15 drink limit, which seemed unfair given the cost. Food was alright, not up to the standard we have previously experienced with Princess. Dining room staff were excellent. Embarkation was the usual Princess nightmare! I don't know why they bother to give times to board by deck, only to completely disregard the process. Although I will state that the ship was late into port & embarkation pushed back by 4 hours which obviously didn't help the situation. But still not handled well. Read Less
4 Helpful Votes
Sail Date: April 2018
Friends were going on it. i wanted to see Fiji. I love cruising I think it is the best way to get around as we age. But I also think that the cruise lines are lowering their standards. i have been on the Sun princess 3 times and things ... Read More
Friends were going on it. i wanted to see Fiji. I love cruising I think it is the best way to get around as we age. But I also think that the cruise lines are lowering their standards. i have been on the Sun princess 3 times and things have changed, no more free ice creams and if you are a family that ads up. no free water $3.50 per bottle is steep. They don't have salmon and prawns much any more i remember the first time we had those at 11.30 pm after the shows my husband always had some more soup as he loved their soups now they close at 11 pm. so if you want a cuppa you have to pay for it yet you can get a free cake does not add up.they have also moved the carpet bowls in to the casino what a silly place for it was much more fun on deck 5.There should also be a games room instead of playing games in the library it is way too noisy to read a book when people are playing games.there is also not enough seating around the ship they have taken away the seating on deck 7 and put a Sushi bar there and there were hardly any customers during the 14 day cruise mainly staff. So many older people were on the Sun but finding a nice chairs that is comfy is hard to come by. But i still love the Sun and I would travel on her again. Read Less
2 Helpful Votes
Sail Date: April 2018
The day finally arrived the12th April 2018 this is the Cruise where I came a Elite Captain Circle member , I have always found with Princess Cruises that does not matter if you had 800 sail days or 0 sail days ALL the staff on ... Read More
The day finally arrived the12th April 2018 this is the Cruise where I came a Elite Captain Circle member , I have always found with Princess Cruises that does not matter if you had 800 sail days or 0 sail days ALL the staff on ALL their Ships treated you as Royalty. The Sun Princess is like a Home away from Home. The Stateroom that I was in on Caribe 734 which had a small balcony that was ok for me as I was sailing by myself , the rest of stateroom had plenty of room and the Queen size bed was very comfortable especially with the 1000 thread cotton sheets & my Cabin Steward looked after me very well. I took the set time Dinning option (5.15pm) @ the Marquis Dinning room good service and great food. The Entertainment was a great mix with Show Productions by the Singers & Dancers the First show was called "Bravo" with guest (opera singer) Emily Garth and Baritone Javier Villarino ALL I CAN SAY "BRAVO" the other guests performers were Pearson & Harvey, Marcus Winter(Sandman), Steve Larkins( a tribute to the group Queen) ,Simon McKinney (NZ Comedian),Claude -Eric (Singer),Jason Ryder(Comedian) and Bradley Macaw (Pianist/ Singer) All these Artists were Excellent. The Cruise Director staff did a great job either keep us fit like Dan did in the Zumba classes or doing Carpet Bowls there was plenty of things to do or you just relax by the pool. All the service across the Ship was A1 . The Tours which were available catered for ALL needs the tours I picked I was very happy with so happy I was with this cruise that am sailing again in September 27th 2018 on the 14 Day cruise on the Majestic Princess, so Happy Sailing to all. Read Less
5 Helpful Votes
Sail Date: January 2018
From the start we were so looking forward to our cruise and we were not disappointed in any way. Due to the late arrival of the ship back to Sydney there was a slight delay in boarding but given what the crew was facing they did a ... Read More
From the start we were so looking forward to our cruise and we were not disappointed in any way. Due to the late arrival of the ship back to Sydney there was a slight delay in boarding but given what the crew was facing they did a mighty job getting us going only an hour late which was great service. All the staff on board were very helpful and when the dreaded cruises virus struck the crews response was fast, efficient and very well organised, they should be complemented for their swift and efficient response. All entertainment was most enjoyable and the food was exceptional at all restaurants and bistros. Disembarkation was the smoothest operation I have ever experienced on any of our travels and finalised the experience on a very good note. The only issue I had on the cruise was all the whinging by so called experienced cruises, their endless whining about every tiny thing became tiresome. It is our opinion they were whinging in the hope of getting something for nothing. If you are a first timer like us we would highly recommend this cruise line to all us newbies. Read Less
2 Helpful Votes
Sail Date: January 2018
This was our 5th cruise with Princess and our 22 cruise overall. We have found Princess to be good in the past. Not top of the industry but certainly not bad. This cruise was not up to what we have experienced in the past. I think ... Read More
This was our 5th cruise with Princess and our 22 cruise overall. We have found Princess to be good in the past. Not top of the industry but certainly not bad. This cruise was not up to what we have experienced in the past. I think because this ship spends it's time in the very warm South Pacific it has caused the ship to have developed a mouldy smell in many of the common areas. The main theater being one of the worst spots on the ship. Also there is quite a bit of paint rusting in spots, exterior carpet on the deck lifting up and some of the wooden hand rails having started to rot.The ship is not falling apart but these things did stand out and are usually not seen on other cruise lines of this caliber. we have cruised on. The biggest issue we had on this cruise was the Noro Virus that developed at about day 9 of the 14 day cruise. One of the problems could have been that on Princess the passengers were allowed to help themselves at the buffet. Once the virus was discovered this practice stopped but that created the next problem, there are not enough crew to serve the food to the passengers in the buffet. This caused quite a backup for food. and would not even let. Another issue for me was the fact that Princess was charging you 1.1% surcharge for using your credit card to pay for your onboard purchases. Never have had this charge before on a Princess ship or any other cruise line. When I asked the Princess representative I booked my cruise through she was stunned. She said she had never heard of this practice before. Also they charged for an ice cream cone on this ship, $5.00. Other Princess ships have Sushi bars attached to their wine bars and they give you Sushi and Tapas free with a glass of wine purchase. Not this shipp. They have put in a specialty Sushi restaurant and are charging for food. Holland America has Sushi in the buffet with no charge as does Celebrity Cruises. The quality of the food in the buffet was very poor with the omlet station being the only positive place to get breakfast. A nice surprise was the food in the main dining room at dinner. Very good most nights I am usually very positive and usually find the best in the trips I take but there were too many little things wrong with this ship and they all just added up to this review being not negative but also not positive.It was the first time we have run in to a Noro Virus on a cruise and I think it has to do with the area of the world the ship is constantly in, also allowing passengers to help themselves to food in the buffet could be an issue. They do have 3 hand wash stations on each side of the buffet as you enter amd they do have a gate keeper making sure that you do use them. Even with that I saw people ignore the staffs instructions and not wash their hands. Overall I would not cruise on this ship again and will think long and hard about cruising with Princess again. They are not the only ship in the water and maybe it is time people started to send them that message. Read Less
4 Helpful Votes
Sail Date: December 2017
We chose to do this cruise as a break away from the pressures of work. We were not able to be with family so it was an ideal time to travel. The crew on the ship were an exceptional group of people and mostly couldn't do enough to ... Read More
We chose to do this cruise as a break away from the pressures of work. We were not able to be with family so it was an ideal time to travel. The crew on the ship were an exceptional group of people and mostly couldn't do enough to make the cruise a trip to remember. Our experience with the dining room each evening was exceptional. They were very considerate of my wife's Gluten Free diet requirements. The staff in Horizion Court very quickly learnt of her requirements and were only to helpful in informing what was suitable for her to eat. The tenders were very easy to access when going ashore and staff manning the landings both on the ship and the shore showed a very professional attitudes. The people from the photography studio were always available for a record of our voyage, but did so in an unobtrusive fashion. The Internatioal Cafe staff were very happy to provide a professional service at all times regardless of time of day or night. Read Less
Sail Date: December 2017
Christmas/New Year a great time to be on a Princess cruise. Getting away from mit al to enjoy the company of new friends, the crew and ports of call. why would you choose to do so with any other cruise company than Princess? The ... Read More
Christmas/New Year a great time to be on a Princess cruise. Getting away from mit al to enjoy the company of new friends, the crew and ports of call. why would you choose to do so with any other cruise company than Princess? The crew offer such good service, the cruise at the time of yera is excellent value for money and a good time is always on at this time of year. The ports of call ae not of impoprtance on such a cruise as it is the season, the other guests, the crew that make it special. We have tried other lines but none give the same appeal as princess whenm itr comes to specila occasions such as Christmas/New Year cruise. It is like a family reunion with all the decorations and good will abortad. The crew make suchj an efort to ensure all onboard enjoy the season. Read Less
Sail Date: December 2017
Wanted a Christmas cruise. Went to Vanuatu and New Caledonia December 2017. Cruise was very enjoyable. Ports were good but not too good for people with mobility issues. Staff run off their feet in the bars. Service not as good as usual in ... Read More
Wanted a Christmas cruise. Went to Vanuatu and New Caledonia December 2017. Cruise was very enjoyable. Ports were good but not too good for people with mobility issues. Staff run off their feet in the bars. Service not as good as usual in the bars. Food great, service in dining room excellent. Only issue we had was breakfast in the dining room which took an eternity. Had to then utilise the buffet. Entertainment in Princess Theatre excellent especially “Bravo”. Loved it!!! Had negative comments from the bogans on board re Bravo. It was excellent and the best show we have seen on Princess!! Sad that Isle de Pins tours cancelled, but still had a great time snorkelling by myself. Sun Princess is great for people with mobility issues as it is small. Would have liked if it had the MediSpa like the larger ships. We will continue to travel with Princess and our next trip will be to Japan on their Diamond! Read Less
Sail Date: December 2017
Wow, what a fantastic idea, 'Escape on the Love Boat for xmas/New Years'. On this trip the weather was perfect, which really made sea days spectacular, especially the sunsets. The itinerary was brilliant, if you like ... Read More
Wow, what a fantastic idea, 'Escape on the Love Boat for xmas/New Years'. On this trip the weather was perfect, which really made sea days spectacular, especially the sunsets. The itinerary was brilliant, if you like snorkelling and amazingly beautiful ports. Definately do the anytime dining, as the food is much nicer than the buffet and you get the opportunity to meet lots of amazing people, some of whom really enhance the experience. The waiters are great and it really is close to a 5 star dining experience every night. The onboard entertainment is great, lots of variety, so there is always something to do, if you want to. The entertainment crew work there asses off to ensure you have the opportunity to have a great time and cover activities for all ages. It could only be improved by giving bbetter prizes, eg Princess clothing instead of useless diaries and bags. The stage shows weren't the best I have seen, but this Australia and you don't have access to the quality and variety of performers you get in Europe or the Americas. This ship is smallish by today's standards, and shows its age, but it is exceptionally well maintained, and it is the Love Boat, so get on it, you will love it. Only gripe is the lack of value in the shore excursions, local operators offer similar tours for between 1/4 and 1/2 of the Princess cost, but there is a small risk of missing the boat, that you don't have with Princess organised tours. Definitely do the Blue Hole tour and snorkel at Millionaires Point when at Luganville, and Snorkel at Lifou!!! Loved it , definitely thinking of escaping every xmas/new years from now on, may even offer to bring the family in future.... Read Less
1 Helpful Vote
Sail Date: December 2017
There were 15 of us, we had 8 cabins. The whole family of 9 adults and 6 children had the best time ever. The staterooms were comfortable and well looked after by Paula and Dion. The choice of food at each sitting In the Formal ... Read More
There were 15 of us, we had 8 cabins. The whole family of 9 adults and 6 children had the best time ever. The staterooms were comfortable and well looked after by Paula and Dion. The choice of food at each sitting In the Formal Dining Room was varied and very tasty. The service at our three tables was exceptional and our waiter Uros was very knowledgeable about the food. His recommendations were spot on. He was wonderful with the children helping them to explore the menu with new taste sensations. His attitude was such that we wanted to take him home. This was our third cruise and after being on the Sea Princess I was worried about introducing cruising to some in our family. I had no need to worry because the Sun Princess was fantastic. Pristine linen on the beds, the staff were enthusiastic and welcoming we couldn’t have asked for better. Thank you everyone. Read Less
2 Helpful Votes
Sail Date: June 2017
My husband and I have sailed at least 5 times on the Sun Princess-we love her! I have had 22 cruises, 20 of them with Princess. The Sun is not the biggest by far but that is what makes her special. The service of the staff is so good it ... Read More
My husband and I have sailed at least 5 times on the Sun Princess-we love her! I have had 22 cruises, 20 of them with Princess. The Sun is not the biggest by far but that is what makes her special. The service of the staff is so good it can teach some of the other Princess ships a thing or two-it seems that the bigger the ship, the more likely you will encounter the wrong attitude, but not on the Sun. Such a lovely experience once again and when a problem was identified, it was dealt with asap. As a vegetarian I was so impressed with the variety of food there was...the Sun princess has just keeps improving. While some may feel the décor is not a flamboyant as other newer ships, the cleanliness and tidiness was impressive. We feel so at home on her and have booked my 60th birthday cruise in a Club Class mini suite for January 2019 but will be cruising more before that date as well. Read Less
Sail Date: June 2017
We booked this cruise to enable the builders to revamp our ensuite. 12 nights to the South Pacific. Embarkation at Sydney was so fast we struggled to keep up. As I am platinum and it a wheelchair we has preferred embarkation. 10 ... Read More
We booked this cruise to enable the builders to revamp our ensuite. 12 nights to the South Pacific. Embarkation at Sydney was so fast we struggled to keep up. As I am platinum and it a wheelchair we has preferred embarkation. 10 Minutes! We struck a quieter patch. Loved the cabin and location, would book again. South Pacific ports not really wheelchair friendly especially if in a powerchair, however we did do the City Sights and Aquarium in Noumea. Enjoyed the tour but Noumea did not inspire me. Hasn't changes since our last port visit in 1996. As always, meet some lovely people. Big thanks to Princess for showing all the All Black rugby games and allowing the 3am use of the Legends of Sports bar to watch the America's Cup Final ( although we did not attend). Great dining experience as always in the MDR. The buffet was Ok, but I do try and avoid. Amulettos (not sure of spelling!) forward of the buffet was always good and enjoyed sitting there when it was not meal time. Coffees were good as the International Cafe, but not so busy. Read Less
13 Helpful Votes
Sail Date: June 2017
After my most recent cruise with P&O Australia around 15 months ago I came to the conclusion that P&Os standards (in particular with the food options) have dropped too far and it was time to try another cruise line so when a good ... Read More
After my most recent cruise with P&O Australia around 15 months ago I came to the conclusion that P&Os standards (in particular with the food options) have dropped too far and it was time to try another cruise line so when a good deal came up on the Sun Princess that suited us we did some research on the ship and booked. I need to say early on that I have never been on a cruise that I didn't thoroughly enjoy so I went on this cruise knowing that not everything will be catered to my taste but I was ready to make the most of it. I will point out also that I will make mention of the bad things not to have a whinge, just to give a balanced review. My wife and I are mid (to late) 40s with 2 children 13 and 11 so we don't really fit the demographic that is being catered for, the shows, the trivia questions and pretty much everything else is catered to much older passengers but with that said we go on cruises for a range of reasons and while some aspects may not be to our taste, other aspects would be. The old folks After being on the Sun Princess I dont think you could go without mentioning the old folks, they are slow and walking frames are parked up on many corners, the tendering process to shore was slowed down by some of the less agile and waiting behind them as they tried to fill a plate one piece at a time at the buffet had me wanting to fill the plate for them. BUT, listening to their stories over a meal in the dining room was a real highlight for me, one lady spoke in great detail about her life in Russian occupied East Berlin before she escaped and how her husband was a POW in a Russian camp. Another lady gave her account of when the Japanese subs came into Sydney Harbour. Certainly the older generation have a lot to share and if I need to wait a little longer to get to an island so be it, it's worth it. Embarkation. Very smooth, we got there a little early so had to wait half an hour or so before we could go through customs but other than that it was very straight forward, easy and quick, even with the half hour wait to board it still took no more than an hour from arriving to getting aboard The ship No surprise for a 22 year old ship that there are some things that are damaged or rust stained but behind the signs of wear is a beautiful ship, well appointed and comfortable with plenty of open spaces to enjoy Kids club Kids club options are not good with just 2 groups, 3 to 12 and 13 to 17, the 2 groups meant that our kids not quite 12 and recently turned 13 were in 2 groups and both with a lot of kids a long way from their age. My kids wanted to be in the same group and my "not quite 12 year old" didn't want to be with "the babies" and I wasn't real comfortable with my 13 year old being put in with nearly 18 year olds. As a result they didn't go to kids club (as much as we begged them to go) after our initial visit when we signed them up and they hung around with us for most of the cruise, as much as we love them a little time without them would have been nice. Dining A lot of really good dining options including a free room service menu; The buffet, not a huge range of options each night but some well prepared good quality choices and it changed every day, some highlights were the grilled king prawns and the bowl of strawberries with mouth watering deserts to choose from and of course the fruit which included a great selection of mostly ready to eat fruit. A burger/pizza, pie type place outside has hotdogs, pies, ribs, pulled pork and a few other options. Level 5 was an international cafe that served food and drinks 24 hours, the food is free and always looked good while the coffees were not free. The restaurants, nice with a good range of options but be careful, many people were turned away on formal nights for not being formal enough for their liking Entertainment Not to my taste at all, I dont like the musical stage shows but many said they were very well done, I like a good comedian or a hypnotist, there was a comedian which we saw once and he was good but he was careful to avoid "going over the line" which probably stopped him from being as funny as he could have been. Other than that there was a band that was good, pianists and violinists played well and many passengers raved about how good they were, of course they cater to the majority of their customers so although it wasn't to my taste I cant really complain about it too much as it is well known as an "older cruise" Service For the most part very good, I didn't think anybody really stood out as exceptional but certainly the kind of service a frequent cruiser would expect Ports 13 days, 6 consecutive port days in the middle and all good ports with each port being better than the one before it. It was a busy schedule and a day at sea to break it up may have been better but knowing what to expect for each port we paced ourselves (and our wallets) to make the most of the more preferred ports. Noumea Rainy and overcast but not cold, we had planned on the aquarium so it didn't affect us too much, I was really pleased with the aquarium with many sea creatures I hadn't seen elsewhere in such good exhibits. Little bit of a downer that they advertise Dugongs outside, we went through the whole place looking for them as did many others, reality is they have some pictures of them, none the less a small but very good aquarium. We had time and a hop on hop off bus ticket so could have gone elsewhere but we decided to head back to the ship for lunch. Aquarium and hop on hop off bus for 2 adults, 2 children was 80,000 pacific Francs which is about $100 Au, we could have saved a few $s by getting the local bus to the aquarium and paying the entry fee at the aquarium but there really isn't much in it. Be mindful that there are 2 groups with hop on hop off buses, one is roughly $40 per adult and $20 for children, the other is half price, the difference is that one say they guarantee your return to the ship, I am not sure exactly how that works but if you allow yourself enough time to get back you wont have a problem. Lifou I really enjoy what Lifou has to offer, Snorkeling is fantastic, especially at Janek bay or the leap of faith up by the church is also good for a walk but knowing we had some busy days ahead we went for a swim, the kids played in the sand and we went back to the ship early before lunch Mystery Island We got out early and being low tide the snorkeling probably wasn't as food as it would have been, the water was too shallow over many of the easily accessible reefs, by our own choice we didn't do as much as we could have but still had a great day. Vila This is what we were waiting for, or the start of it at least, we found the same driver we had in Vila last time, his name is Michel and once again he was great, I negotiated a price, $100 for the day and offered a tip for a great day out. he took us to the "Nakamal" (where the chiefs meet) which had just been restored then onto our next spot. Blue lagoon ($6 entry per person) we were the first there and it was fantastic, it was big, clean and has a sandy bottom which was not too deep so perfect for people who may not be strong swimmers, it included a couple of swings out over the water which were well used as more people turned up. From there the driver recommended a cultural village which wasn't far away, $10 for adults and $5 for children, we were the only ones there and they put on a show just for us including painting our faces and showing us dances explaining their culture and the significance along the way before finally encouraging us up to dance with them, I was really touched by how much effort they went to to make us welcome, it ended with a group photo which they encouraged so we could remember them. they had a donation box as well and another $10 went in there. Next stop, Turtle Sanctuary, for $18 adults $20 if you include the lunch and half price for children we got to swim with turtles, hold turtles, feed turtles, yes there were other animals but who cares, there was turtles, well worth the price of admission and the meal, for the extra couple of dollars we spent we didn't expect much but it was great, huge variety and plenty of it. Next stop duty free at the well known "Fung Kwei" (spelling may be wrong), this place is just over half the price on the ship so well worth the visit, for example 1 litre of vodka $17 compared to $32 on board and from there back to the ship. This time around we paid our driver in vatu which works out to be about $120 and we gave him another 2000 vatu which is worth about $25 Au, together with some drinks and lunch we bought him it probably cost us $150 Au but well worth it, his name again Michel, I thoroughly recommend asking for him by name, he was very good and I never felt at all like he was trying to do anything dodgy with us Luganville Looked for our previous driver but couldn't find him so started negotiating for another driver, we started by negotiating a price with one person who seemed to be running a few cars who agreed with our offer of $100 for the day and directed us to a car, once in I confirmed the price and the driver said "no, he will take us to a blue hole and back for that price". I explained that its not what I negotiated so if he wasn't happy with my offer to let me out, he began to drive away with us in the car, I wasn't comfortable so I asked him to stop and let us out, once out I met another guy who's name was Rex, I negotiated the price with him and confirmed that he was happy with $100 for the day and when he agreed without hesitating I went with him. There is heaps to do in Luganville but I was looking for something a little different so we went to the Riri Blue hole, ($5 entry per person) one of our kids hadn't been there before so it was a good choice for an early swim, we were the first there and got right in where we spent an hour or so before moving on. next we went to see the water music and cultural village (I think $20 for adults and $10 for children) there they had 5 different areas; the "men's hut" where they explained and demonstrated kava making and offered a sample if I wanted to but did not pressure me at all to try it. next "the woman's hut" where they demonstrated fire lighting with wood and sticks then went on to show some cooking techniques and offered samples. Next up the "woman's dance", "the men's dance" and finally the water music. Next stop we went to a local shop to replace a pair of thongs that had broken then to the main town center and restaurant where we had a really nice meal, pizza, steak, chicken, chips and salad as well as lunch for our driver was around $60, the bulk of that was for the steak I ordered (roughly $40 Au) which was very good even if a little over priced. After downing some cool drinks including some local "Tusker" beer we went back to the ship but not before organising Rex for the following day. We paid the driver in vatu again and gave a tip so it ended up roughly $150 Au for the driver again if you factor in lunch and drinks Champagne bay Champagne beach is beautiful and if you spent a day there you would never be upset but a short drive away is "Port Orly", you could get a driver to take you there and hope another driver is about to take you back which they probably would be which could cost as little as $10 per person return or you can have a driver on call for the day for a little more which is what we did. After being dropped off we let the driver go off to make a few more fares and arranged for him to come back just after lunch to take us to our next destination. Port Orly has no admission charge and has some really nice huts for guests to use which include comfortable sun beds, hammock and table right on the beach, I am sure that if you started eating food and drink you had purchased elsewhere they might get a little upset but so long as you are buying drinks there they didn't have a problem, local beer $4, soft drinks about $2, they also had food, (my son had a burger which was about $4) some was very expensive, some was very cheap so check both shops there and they had a hut for massages which was cheap but it was probably more of a back rub than massage. The beach itself at Port Orly is long and clean with soft sand, the water not as clear as champagne beach only because the waves are a little bigger, for snorkeling stay at champagne beach, for exploring rock pools or a little privacy Port Orly is worth a visit with maybe 10 or 15 people there at the most during our visit. Our driver was back a little early and we could have done a few different things but he had another passenger with him which was Ok but did influence our decisions a little as we considered what he wanted to do as well. With the other passenger waiting for us at Port Orly we decided not to have lunch there and instead went back to Champagne beach where we were greeted by what looked like 2000 other cruise passengers. We paid the driver in both vatu and $Au because it was what we had and it worked out around $110 Au, we could have done in much cheaper with the many cars hanging about but I felt he deserved it after 2 fantastic days. At Champagne beach we snorkeled, swam, looked through the markets and relaxed on the beach for a couple more hours before heading back to the ship on one of the last tenders after another really good day out. Disembarkation Our only problem here was that one of our bags was missing when we got to the baggage area, after finding a similar looking bag with a similar looking tag it was suggested that just maybe somebody else had picked up the wrong bag, we phoned the number on the tag and sure enough, luckily she hadn't gotten too far and the customs people sorted everything out with the bag exchange. other than that we would have been off in less than 20 minutes. One final thing worth a mention is the non alcoholic drinks package, $7 per day and it includes mocktails, juices. milk shakes, hot chocolates and of course soft drinks, the 4 of us had that and cost a bit under $400 for the entire cruise. had we not had it we would have drank a lot more water and gotten by just fine bit i did enjoy the fruity mocktails and hot chocolates. Would I go with Princess again?, yes I would, not entirely to my taste with everything but they do a lot of things very well, next time though I think I need the kids in another room, its just too small for 4 people in the normal size cabins Read Less
7 Helpful Votes
Sail Date: June 2017
This was my second cruise in the same cabin on the Sun. It was a little cleaner than I remember and the bathroom had been rennovated a bit. The bed was ultra comfortable and as I travel solo I had heaps of room on my balcony and ... Read More
This was my second cruise in the same cabin on the Sun. It was a little cleaner than I remember and the bathroom had been rennovated a bit. The bed was ultra comfortable and as I travel solo I had heaps of room on my balcony and usually had some drying hanging over the spare chair! The laundry seemed to be a hostile place to hang out, so I avoided it. The entertainment was first class this trip and the tenders were not crowded as Princess have FINALLY realised you cannot fit 150 tubby Australians on just one life boat. Marquis was underwhelming and the service standard was not up to Dawn Princess levels, unfortunately. The food was excellent. But, like last time, I became ill on the 5th day with a chest infection. To save the huge costs I had my antibiotics and other medications with me and avoided the Medical Centre. Read Less
14 Helpful Votes
Sail Date: June 2017
We did this cruise as a previous Princess cruise around New Zealand missed 4 ports and offered a discount and on boards credits on a future cruise. Although weather cant be controlled, two missed ports on this trip was disappointing, only ... Read More
We did this cruise as a previous Princess cruise around New Zealand missed 4 ports and offered a discount and on boards credits on a future cruise. Although weather cant be controlled, two missed ports on this trip was disappointing, only to be compensated $10 missed port credit, just enough for a mixed drink in the bar..... Embarkation was pretty easy, the only strange piece was the wheelchair bound passenger who was whisked past onto the boat who was vomiting into a towel which seems at odds with the required health declaration. Once on board it was of to the room. Enjoying a champagne from our balcony was pleasant looking over the Opera House. Our first interaction with our room steward was when he knocked on the door to tell us that we would now be at sea until Thursday due to two cancelled ports. That was disappointing but unavoidable. What was avoidable was the five hour wait for our bags to arrive at the room. Having been on the road since 5am, a change of clothes was required before dinner. The staff had to be pushed to confirm that the bags were even on board. Sun Princess is an old ship showing wear and tear. The balcony room Baha deck was small in comparison to other standard balcony rooms with only seating for one person unless you sat on the bed. Shower was small and storage limited. The bar fridge was more like a pie warmer so no beers in the room. On a positive, the movies on board were extensive and good to watch. The Regency was our go to as the food was better than the last cruise. Staff were great in there and made an effort to provide a great experience. The next best for dinner was the burger grill, a nice burger freshly made. Horizon court or often referred to as the chow hall was lacking in variety with clearly repurposed products. Breakfast was the same, limited in variety. The steakhouse specialty restaurant is a partitioned area of the food court, trying hard but not the mahogany speakeasy type of place that would appeal. The sushi bar looked lifeless and felt like you were eating in a hallway. Four nights at sea can be a test. The wheelhouse bar was good later on but not worth the crowd crush at happy hour........most of the boat seemed to be in there and if you could order a drink it was lucky dip to get what you had actually ordered......My tip is pay the extra and go not at happy hour. The shore excursions are expensive and by choice, we like to visit the locals in the ports and get a feel for the place. Dravuni Island and Savusavu were great, met some locals and got a real feel for the local culture. Suva felt like being immersed into downtown LA with shysters and beggars at every corner and a place not to feel safe in. Why you would choose to port in a place that has nothing open on Sundays on a Sunday is odd. Back on the boat brings me to the staff. Wood, Rajesh and Joel in Regency were great, friendly and informative. Our room steward was the opposite. Renaldo was not overly friendly and at one point choose to argue the point when asked to leave a light on at night. A couple of times there was rubbish left in the room but the 'highlight' was the toilet brush left in the bowl! On previous cruise, the room steward enhanced the trip but not this time. Drinks are the expected high price. Being drinkers of red, the cheapest bottle at $27 was not available. Before leaving Sydney we wee told it was out of stock, The next one up was $38. Not a bad drop but more about the $10 you pay back home. Bar drinks were what you would expect to pay and outside happy hour pleasantly served by the bar staff. Enjoyed the break, definitely a cruise for elderly, never did get the promised extra room credits and came ashore looking forward to another cruise, just not with Princess.... Feedback is important but no follow up email or survey has been put forward for this cruise. In a growing industry, our choices will take us elsewhere. Read Less
10 Helpful Votes
Sail Date: May 2017
We chose this particular cruise because of the interesting itinerary and also because the timing was outside our cyclone season. The ship was in excellent condition for it's age. The crew was exceptional in all the areas we ... Read More
We chose this particular cruise because of the interesting itinerary and also because the timing was outside our cyclone season. The ship was in excellent condition for it's age. The crew was exceptional in all the areas we experienced. The quality of food. In both the Horizon and dining rooms was as we expected, average but not outstanding. The exception being our meal in the Steakhouse which was wonderful. We had calm seas except for our homeward leg, two days between Honiara and Brisbane. Embarkation in Sydney was good with priority boarding, and disembarkation with a Princess transfer to the airport was equally as smooth. We missed Kitava (tender port) due to strong winds, but instead we spent several hours at Garove Island where we sailed into the flooded volcano caldera through a narrow entrance. It was a magical and incredible experience. We had an inside cabin for the first time, and were pleasantly surprised by the amount of storage in the stateroom. We loved the on demand movies in the room and wish this was fleet wide. The ports of call, except for Honiara, we found most interesting and varied. Read Less
2 Helpful Votes
Sail Date: May 2017
We chose this cruise because it was something different with a significant historical significance. Overall it was a good cruise. The history lectures were excellent. The tenders to Doini Island took hours and was most frustrating. ... Read More
We chose this cruise because it was something different with a significant historical significance. Overall it was a good cruise. The history lectures were excellent. The tenders to Doini Island took hours and was most frustrating. However getting to Kiriwina Island was very easy on the tenders with no waiting. Dining was excellent. Gluten free diet was well catered for. Entertainment overall was excellent - a big improvement on the island cruise we took a few months ago. Passenger services were good. However we had an ocean view cabin on Plaza deck and whilst the cabin was good there was a constant pump noise spasmodically going through the night waking one up constantly. After six days we were moved to a balcony cabin (B735). We were just grateful to have a quiet cabin. Having been on the Emerald Princess there was a big difference in the comfort of the beds - we did not notice that they were supposed to be new beds. They were wonderful beds on the Emerald Princess.. Read Less
Sun Princess Ratings
Category Editor Member
Cabins 3.0 3.8
Dining 4.0 4.0
Entertainment 4.0 3.7
Public Rooms 4.0 4.1
Fitness Recreation 3.0 3.6
Family 4.0 3.6
Shore Excursion 4.0 3.4
Enrichment 3.0 3.4
Service 5.0 4.3
Value For Money 4.0 3.6
Rates 4.0 4.0

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