26 Helpful Votes
Sail Date: March 2019
Would not recommend the Sun Princess!, would not travel on this ship again!, it’s a floating rust bucket!. The ship is way too old to be in service, it may have been refurbished but there is rust everywhere and it is not a modern ... Read More
Would not recommend the Sun Princess!, would not travel on this ship again!, it’s a floating rust bucket!. The ship is way too old to be in service, it may have been refurbished but there is rust everywhere and it is not a modern ship, it’s very dated. The crew even were hammering loudly the rust off the ship during the midday pool deck movie until passengers complained to get the crew to stop. I have never been on a ship where the crew did so much constant maintenance on a ship during the cruise. The toilets didn’t work and the ship smelt like the toilets had overflowed all the time!. It’s not a family friendly ship, if your are after water slides, there isn’t any. The ship needs to be scraped. The rooms are small, not enough laundries on board (for the number of passengers on board) and not enough washing machines or dryers for the numbers of passengers on board. Try to wash during port days (when most passengers are onshore on tours). The food was very poor. There was no variety in the food from the Horizen Court Buffett. Unless you like eating meat and three veg for lunch and dinner (it was like a cheap RSL meal), after 18 days of meat and three veg (I don’t want to see another plate of lumpy mash potato for at least the next 12 months!). Always the same dishes served, day after day after day!. The grill over the pool deck was hit and miss but this really only served pies, chips and burgers. The crew never cooked the vegetables enough, they were always hard. The buffet had a lot of creamy, sugary cakes. They had good cookies. $18 for a cocktail was a rip off!, get mocktails as part of the Soda package, if you want to save money. If you want a “behind the scenes” tour of the ship, that will cost you $175, free on other ships. The main restaurant was ok, but the portions are very small, if you are a big eater, a visit to the buffet after dinner in the Regency restaurant will be required unless you want to go to bed still hungry. Left the main restaurant after dinner hungry a number of times as the meal portions in the Regency restaurant are small. Not all the meals were that great at the restaurant (the pavlova was hard). Played bingo onboard but to buy the cards, it cost a lot of money, $30 for a card with 5 games and you paid extra to get the pet to cross out the numbers. The staff were friendly but their service was not impressive. There aren’t even any towel animals left on your bed each night. None of the staff onboard went the extra mile to make your time on the Sun Princess feel special. If your request was not within their narrow job description, they just directed you to someone else to possibly see if your request is even possible. If you have a specific request or enquiry, try to find someone who deals with your type of request if you want an answer (good luck with that!). The food and beverage staff service were very slow, with the exception of bar tenders on the pool deck. The only other impressive staff were in the Steakhouse restaurant, who fussed over you to make your experience in the Steakhouse restaurant special. The shows were ordinary. After 18 days the Princess dancers only did two really good shows (each show went for 30 minutes) but the princess theatre is small and the 7.30 pm show is the most popular (get the show at least 30 minutes before the show starts if you want a seat). There were a couple of other good performers but most shows were really bad and boring!. If your after the types of shows you’ll get on US cruise ships, you will be very disappointed, Australian cruise ships are the poor cousin to US ships when it comes to the shows. A lot of the performances had singers who constantly sang the same songs from the 50’s and 60’s (three seperate performances from 3 different singers all singing the same Beatles, Roy Orbison and elves songs was too much!) Princess really is a “nickel and dime” ship. They make you pay for everything. The Sanctuary is at the back of the ship, you pay $20 for 4 hours and there is no shade from the sun (it was really hot, I stayed for less than an hour) we were lucky there was hardly any kids onboard because unless you pay you have to rest in your cabin to get away from the crowds on sea days. If you wanted a lounge chair on the pool deck you had to reserve one super early otherwise you have to lay down in the sun. The ports were good and tours and transfers to and from the ship were ok. I recommend you give the Sun Princess a miss, it needs vast improvement in ship, food, service, amenities before you should consider this ship for a holiday! Read Less
5 Helpful Votes
Sail Date: March 2019
Overall this was a very good cruise, smooth sailing, good weather & well organised tours with great cruise staff. A few disappointing aspects. -Happy hour has gone. This was a great opportunity to meet people & socialise. ... Read More
Overall this was a very good cruise, smooth sailing, good weather & well organised tours with great cruise staff. A few disappointing aspects. -Happy hour has gone. This was a great opportunity to meet people & socialise. -The coffee card has gone. Your coffee purchases are now credited to your ship card. If you don't use all your credits on the cruise they are gone. The unexpired portion of the old style coffee card could be used on future cruises. -Disembarkation at Hong Kong can be disastrous if you are waiting for a taxi. It took 4 hours to get one. Princess should have warned passengers about this. A prearranged transfer is highly recommended -A better system of arranging seating for the Princess Theatre sorely needs improvement. We did not get to one performance because it was packed out up to an hour before the show. Overall a clean ship with good hygiene standards. Very few sick people noticed on board. Read Less
Sun Princess Ratings
Category Editor Member
Cabins 3.0 3.8
Dining 4.0 4.0
Entertainment 4.0 3.7
Public Rooms 4.0 4.1
Fitness Recreation 3.0 3.6
Family 4.0 3.6
Shore Excursion 4.0 3.4
Enrichment 3.0 3.4
Service 5.0 4.3
Value For Money 4.0 3.6
Rates 4.0 4.0

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