26 Helpful Votes
Sail Date: March 2019
Would not recommend the Sun Princess!, would not travel on this ship again!, it’s a floating rust bucket!. The ship is way too old to be in service, it may have been refurbished but there is rust everywhere and it is not a modern ... Read More
Would not recommend the Sun Princess!, would not travel on this ship again!, it’s a floating rust bucket!. The ship is way too old to be in service, it may have been refurbished but there is rust everywhere and it is not a modern ship, it’s very dated. The crew even were hammering loudly the rust off the ship during the midday pool deck movie until passengers complained to get the crew to stop. I have never been on a ship where the crew did so much constant maintenance on a ship during the cruise. The toilets didn’t work and the ship smelt like the toilets had overflowed all the time!. It’s not a family friendly ship, if your are after water slides, there isn’t any. The ship needs to be scraped. The rooms are small, not enough laundries on board (for the number of passengers on board) and not enough washing machines or dryers for the numbers of passengers on board. Try to wash during port days (when most passengers are onshore on tours). The food was very poor. There was no variety in the food from the Horizen Court Buffett. Unless you like eating meat and three veg for lunch and dinner (it was like a cheap RSL meal), after 18 days of meat and three veg (I don’t want to see another plate of lumpy mash potato for at least the next 12 months!). Always the same dishes served, day after day after day!. The grill over the pool deck was hit and miss but this really only served pies, chips and burgers. The crew never cooked the vegetables enough, they were always hard. The buffet had a lot of creamy, sugary cakes. They had good cookies. $18 for a cocktail was a rip off!, get mocktails as part of the Soda package, if you want to save money. If you want a “behind the scenes” tour of the ship, that will cost you $175, free on other ships. The main restaurant was ok, but the portions are very small, if you are a big eater, a visit to the buffet after dinner in the Regency restaurant will be required unless you want to go to bed still hungry. Left the main restaurant after dinner hungry a number of times as the meal portions in the Regency restaurant are small. Not all the meals were that great at the restaurant (the pavlova was hard). Played bingo onboard but to buy the cards, it cost a lot of money, $30 for a card with 5 games and you paid extra to get the pet to cross out the numbers. The staff were friendly but their service was not impressive. There aren’t even any towel animals left on your bed each night. None of the staff onboard went the extra mile to make your time on the Sun Princess feel special. If your request was not within their narrow job description, they just directed you to someone else to possibly see if your request is even possible. If you have a specific request or enquiry, try to find someone who deals with your type of request if you want an answer (good luck with that!). The food and beverage staff service were very slow, with the exception of bar tenders on the pool deck. The only other impressive staff were in the Steakhouse restaurant, who fussed over you to make your experience in the Steakhouse restaurant special. The shows were ordinary. After 18 days the Princess dancers only did two really good shows (each show went for 30 minutes) but the princess theatre is small and the 7.30 pm show is the most popular (get the show at least 30 minutes before the show starts if you want a seat). There were a couple of other good performers but most shows were really bad and boring!. If your after the types of shows you’ll get on US cruise ships, you will be very disappointed, Australian cruise ships are the poor cousin to US ships when it comes to the shows. A lot of the performances had singers who constantly sang the same songs from the 50’s and 60’s (three seperate performances from 3 different singers all singing the same Beatles, Roy Orbison and elves songs was too much!) Princess really is a “nickel and dime” ship. They make you pay for everything. The Sanctuary is at the back of the ship, you pay $20 for 4 hours and there is no shade from the sun (it was really hot, I stayed for less than an hour) we were lucky there was hardly any kids onboard because unless you pay you have to rest in your cabin to get away from the crowds on sea days. If you wanted a lounge chair on the pool deck you had to reserve one super early otherwise you have to lay down in the sun. The ports were good and tours and transfers to and from the ship were ok. I recommend you give the Sun Princess a miss, it needs vast improvement in ship, food, service, amenities before you should consider this ship for a holiday! Read Less
14 Helpful Votes
Sail Date: March 2019
Have cruised with other lines, perhaps that’s why I was so disappointed? The food was pathetic, no variety or flavour. Cost of drinks exorbitant, 16.00 for a glass of wine! Smokers smoke can be inhaled all over the top deck. ... Read More
Have cruised with other lines, perhaps that’s why I was so disappointed? The food was pathetic, no variety or flavour. Cost of drinks exorbitant, 16.00 for a glass of wine! Smokers smoke can be inhaled all over the top deck. The staff who were supposed to be policing the hand washing safety process on entrance to the buffet were mainly talking to their friends or other passengers therefore passengers who want to rush to the empty window tables at the beginning of the restaurant fail to wash their hands, circumventing the safety procedure. Newbies treated like second class citizens. Entertainment, what entertainment?.. Husband contracted influenza B, was confined to cabin for two days but previous days spent in cabin as not well, as we had purchased bev package requested credit, customer service person said he would check with medical centre, called me back to say medical centre had verified confinement so they would issue one days credit, but not for me as I was not officially confined to the cabin. Tender system disgusting, waited over three hours to be tendered off longer on the second tender process. Worst of all cabin! Steward did not remove used glasses, toilets continually blocking was told it’s our fault as only one piece of paper should be used at a time. If anyone gets allocated cabin A506 please change, the room is right next door to swimming pool equipment room, the noise in the cabin is very annoying, husband wears hearing aids so did not trouble him, but one piece of machinery (strongly suspect filter) continually droning, switched off at night at 11.30 but promptly on again at 5.30 I did complain and was offered ear plugs..... I did ask to be moved, request denied....dreaded being in cabin but when husband confined no alternative.... Won’t be choosing Princess line ever again.... Read Less
Sail Date: March 2014
We left sydney end of march on cruise to Singapore..this was our first cruise. The ship was looking dated...we had a balcony cabin and was disappointed that it was relatively small..just enough space for my wife and I to sit together on ... Read More
We left sydney end of march on cruise to Singapore..this was our first cruise. The ship was looking dated...we had a balcony cabin and was disappointed that it was relatively small..just enough space for my wife and I to sit together on it. Although the cabins were comfortable and of adequate size. The cabin crew were very good. The food was very good and the catering staff were exceptionally good. I would recommend eating in the restaurants rather than the self service..where the food appeared fresher and better quality. The biggest disappointment was the entertainment..it was generally abysmal ! Most of the shows were poor and we walked out of them as did others! The comedians were shockingly bad..the singers were very dated and the magic show consisted of two card tricks stretched out over 45 mins. Any of the amateur acts you see on tv talent shows would be better than most provided on this cruise. The only exception being Nathan .. Who was very good! Most were an insult to our intelligence! The soft drinks package was a waste of money.. The drinks were generally sickly full of syrup. We thought we could get latte coffes etc with this.. But needed to buy a coffee package for these! We could even get bottled water free under the soft drinks package! And the mock tails were inflexible.. When we ask them to make a variation on one of them.. Adding a combination of the two mock tails..they refused!! There was insufficient lectures from specialists about places and areas we visited or passed on our cruise.. So another let down. But thank goodness the weather was excellent.. Otherwise we would of left the ship at the first port if call! Get your act together.. Or we will never cruise with you again!   Read Less
Sail Date: April 2013
Having sailed on the Sea Princess just 18 months ago, I was assured that the "sister ships" were identical. Sadly this did not prove to be the case.Princess would be better served spending a little less money on their new super ... Read More
Having sailed on the Sea Princess just 18 months ago, I was assured that the "sister ships" were identical. Sadly this did not prove to be the case.Princess would be better served spending a little less money on their new super ships, and spend a little more on making the Sun Princess more passenger friendly.Maybe we were just unlucky with our cabin, which had a few problems. My major disappointment was the time it took to resolve the problems.This was a repositioning cruise to Yokohama, but I felt that there could have been a stop between Sydney & Darwin. Six days at sea was a bit of a stretch at the start of the cruise.The staff, as always were great, but the process of getting passengers off the ship for shore excursions, particularly by tender, needs a bit of work.The loss of power while we were at anchor off Benoa was a major concern, and I really felt that there was a general lack of communication within the ship most of the time.Having said that, I'll be back, but probably not on the Sun Princess. Read Less
9 Helpful Votes
Sail Date: March 2019
The main purpose of the trip was to visit Hong Kong as my wife had connections there when she was a child. We did not get off at any of the ports en route as we had visited all of them previously and we enjoy the ship on the quiet port ... Read More
The main purpose of the trip was to visit Hong Kong as my wife had connections there when she was a child. We did not get off at any of the ports en route as we had visited all of them previously and we enjoy the ship on the quiet port days. The following are my opinion of good and bad aspects. GOODx—- Sydney embarcation was fast and faultless The ship was in good order with paint being refreshed continually The cabin was clean and well kept by the steward, Joseph The evening entertainment was generally good. The cruise director and staff were also good. Best production show “Bravo” The waiters and bar staff were all fantastic being the best part of the voyage. The Filipino, Balinese and other Asian staff make the cruise with their friendliness and all round abilities. AVERAGEx—x The food in the MDR and Horizons was generally uninteresting, sometimes poorly cooked with root vegetables generally undercooked. BAD——x Our interior cabin was so narrow it was difficult to get in and out of bed. We had our double configuration altered to singles. About the first time in married lives we have done this. Princess cabins are the smallest we have ever been in but this was the narrowest! The officers are rarely seen. The new red loungers on deck 12 look nice. Toget two together, go to deck 12 early, spread out towels and leave a book or an old hat. Then go to breakfast for an hour or two. They are then “booked” for the day. Drinks are generally expensive and bar staff advise happy hour just a memory. The passengers were the oldest demographic ever encountered and general conversation was how many cruises done, to where and how good a price they had got. It would have been nice to have met young or even middle-aged people. The highest class is ELITE (synonym for snobbish) but the benefits are poor compared to Royal Caribbean. The disembarkation in Hong Kong was the worst ever encountered, even beating Honolulu. Off the ship was easy but the Terminal processing was awful with long queues. The final line to get a taxi took at least 90 minutes and the whole process 2and 1/4 hours. AVOID any cruise terminating in HK. Tender processes looked long and tedious. Read Less
5 Helpful Votes
Sail Date: March 2019
Overall this was a very good cruise, smooth sailing, good weather & well organised tours with great cruise staff. A few disappointing aspects. -Happy hour has gone. This was a great opportunity to meet people & socialise. ... Read More
Overall this was a very good cruise, smooth sailing, good weather & well organised tours with great cruise staff. A few disappointing aspects. -Happy hour has gone. This was a great opportunity to meet people & socialise. -The coffee card has gone. Your coffee purchases are now credited to your ship card. If you don't use all your credits on the cruise they are gone. The unexpired portion of the old style coffee card could be used on future cruises. -Disembarkation at Hong Kong can be disastrous if you are waiting for a taxi. It took 4 hours to get one. Princess should have warned passengers about this. A prearranged transfer is highly recommended -A better system of arranging seating for the Princess Theatre sorely needs improvement. We did not get to one performance because it was packed out up to an hour before the show. Overall a clean ship with good hygiene standards. Very few sick people noticed on board. Read Less
Sail Date: April 2014
We’re 60+ year old Australians with 17 previous cruises on different ships (and many different cruise lines) with which to compare. This was our 2nd cruise on the Sun Princess. This was a 22 night relocation cruise from Sydney to Japan. ... Read More
We’re 60+ year old Australians with 17 previous cruises on different ships (and many different cruise lines) with which to compare. This was our 2nd cruise on the Sun Princess. This was a 22 night relocation cruise from Sydney to Japan. As they were having trouble filling the ship, the price for the interior cabins was very attractive. Embarkation: After flying to Sydney the day before embarkation, we stayed overnight with friends who we had met on a previous cruise. As the ship left from the isolated White Bay Terminal, we were glad our friends could drive us there. As we now have Platinum status with Princess, embarkation did not involve lining up and we were one of the first to board the ship. Once on board, we were directed to our cabin (which was ready) where we left our hand luggage and went for an early lunch. At 4 pm we met other Cruise Critic Roll Call members at the Sunset Bar for an informal sailaway party. The next morning we had a successful CC Meet & Greet followed a group lunch in the MDR. The Ship: Built in 1995 and being the oldest in the fleet, the Sun Princess was showing its age but the recent refurbishment helped it feel modern. Public areas were nicer than we expected; except the Princess Theater is in need of a refit. There was a new Horizon Court buffet with improved layout and an International Café (very popular) included. The only criticism was finding the lifts were often fill (usual maximum was 9 or 10 passengers). This was made worse as they were slow with very slow closing doors. We missed the 4 page daily newspaper that some other cruise lines supply. This was partly compensated by 500 minutes of free internet offered to Platinum/Elite cruisers. In the interest of hygiene, the public toilets had the main door open and/or paper towels supplied to open them. Hand sanitizers were always used at food areas. Having several coin operated laundrettes on board was a bonus although there was usually a line-up for them. The gym was reasonably equipped. Cabin: When we cruised on the Sun Princess previously, we discovered our inside cabin on deck 10 was the smallest and worst designed inside cabin we have had in recent years! Problems occur when queen bed arrangement is used. The bedside drawers do not split as on other ships leaving a long unit on one side of the bed and little space on the other. Also it no longer can be used as a bed side table. One of our small suitcases had to be stood on end for that purpose. Also there is no space between the end of the bed and the wardrobe on one side and the desk on the other. The chair at the desk was the only one supplied (there was no room for any other). After this disappointing experience, we were told to book one of the long, narrow cabins located in the cross-over corridors. These cabins are 148 square feet compared to 132 square feet for the regular cabins located in the long corridors. This combined with a better layout made a huge difference. With a bed-head shelf supplied, the small bedside table is relocated to another location in the cabin when queen bed arrangement is used. The reduction in space beside the bed is compensated by the extra space between the wardrobe and the deck in the center of the cabin. Only 1 small chair is supplied. Lighting is good. As usual with Princess, the bed was hard and the supplied egg-crate foam only helped a bit as it was worn thin. Also if you want a top sheet, ask for it. Our suitcases fitted under the bed. The flat-screen TV was a generous size but awkward to watch while sitting in the chair. The small fridge was handy for keeping our supply of Coke & snacks cold. The A/C worked well even with the very warm weather outside. The ensuite was a reasonable size. The dreaded shower curtain on the fairly compact shower did not suck in as it was weighted. During the cruise the shower head was upgraded to the removable style. Food & drinks: Due to the inclusion of Japanese meals in the main dining room, there was a reduced choice of Western meals. We found the standard of food in the MDR and the buffet to be reasonable. Seafood was always available; with lobster on two formal nights. The buffet setup with separate stations was easy to use. The freshly made waffles for breakfast were great but it took some passengers a week to find them at the rear of the buffet. There seemed to be more seats as the new buffet is now all on one level. Free burgers, chips, doner kebabs, etc at the Terrace Grill were also available. Verdi’s pizzeria (also free) was also popular. There was the usual free soft serve ice-cream. Wine started at $25 which is cheaper than some other companies. We did purchase a coffee card ($33.35 for 15 coffees) as the free coffee was the usual low standard. Most days we used the buffet for breakfast & lunch, whereas all our dinners were taken in the MDR. Staff and service on board: Princess obviously trains their staff well as they were always friendly and polite even at reception. Organization on the ship was generally excellent. In particular, passport collection & redistribution for the various countries requirements was efficiently done from our cabin removing the need for us to line-up. The tender service was efficient. As this ship sailed from Australia, Princess has removed automatic tipping. As we felt our MDR waiters & cabin steward did an excellent job, we rewarded them accordingly in cash. We hope that other passengers did the same. Entertainment: As with other cruises, we enjoyed the shows in the Princess Theater - these are the highlight of our evening. The singers & dancers in the 6 different production shows did a superb job. With Princess’s new Anytime Entertainment, the shows are reduced to just 30 minutes each. Since this ship doesn't have the corresponding Anytime Dinning, the shows were only put on twice a night instead of the usual 3 times. With a small theater the wait before the show was about 30 minutes to obtain a seat. Unfortunately many of the seats were uncomfortable as they are sloping downwards. The alternative venue, the Vista Lounge was used many evenings as well with guest entertainers who were generally only average. Overall we found the standard of entertainment to be not as good as Celebrity. Two outstanding guest entertainers in the Princess Theater were: Nathan Foley who is a Logie winner singer, dancer & entertainer; and, Grant Galea who is a vocalist and an amazing impersonator. Unfortunately the cruise director, David Bradshaw (originally from UK) was below the usual standard. As usual, Princess supplied a port lecturer, Linda Walker who was unbiased and very informative. There were the usual informative enrichment lectures with Evon & Peter Anderson. As we cruised with friends who also love playing cards (one of the MDRs was used for this), we find days at sea go by quickly. Shore Excursions & Destinations: We normally try to avoid shore excursions organised by ships as we feel that they are too expensive. Armed with maps & information collected before the cruise, we easily explored ourselves in Darwin, Singapore, Hong Kong, Xiamen and Kochi (here the local Japanese were very helpful). In Bali we used a pre booked driver & car which only cost a total of AU$60 (including tip) for the day. At the 2 Vietnam ports, Phu My (for Saigon) and Nha Trang; we organised private tours with other CC members. All of these were excellent day tours at a fraction of the cost of the ship’s excursions with the advantage of a small vehicle & small group. All the private tour guides impressed us with their command of the English language and their knowledge. Passengers expressed disappointment at the cost of gaining the compulsory Chinese visa to just visit the small city of Xiamen for a few hours. Disembarkation: Everything went smoothly leaving the ship in Kobe, Japan where we caught a shuttle tram from the port to the train station. Here surprisingly we found the language barrier a problem as we attempted to get a train to Kyoto. Conclusion: In our opinion the service is excellent, with above average food, and average entertainment. Princess proves that you get what you pay for. The company appeals to older passengers and seems to build loyalty by rewarding past passengers. We would highly recommend Princess Cruises. As we have done on previous cruises with Princess, while onboard we took advantage of their Future Cruise Credits scheme. We already have 2 future cruises booked with Princess. As Carnival shareholders, we also receive extra onboard credits.   Read Less
6 Helpful Votes
Sail Date: March 2019
7 Family members joined us on this cruise to help celebrate our 30th Wedding Anniversary. Some family were first time cruisers and others have cruised with us before. The Sun Princess did not disappoint with staff that always exceeds our ... Read More
7 Family members joined us on this cruise to help celebrate our 30th Wedding Anniversary. Some family were first time cruisers and others have cruised with us before. The Sun Princess did not disappoint with staff that always exceeds our expectations, all of the staff just work so hard to make sure we all have a fabulous cruising experience and this cruise was no exception. Weather was great nice calm seas all the way to Hong Kong. We dined in the Share Restaurant which once again was Amazing!! Totally recommend this dining experience as food and service is A+ The only negative is that the smoking area is very prominent and very smelly on Sun Princess as you walk out on to open deck everyone sitting right there, I have been on other Princess Ships where the smoking area is much smaller and you never even see it but hopefully one day all Princess ships will finally become Non Smoking vessels which would be great. Lots of room around the pool and getting a lounger was never a problem. We all really enjoyed our cruise and looking forward to planning the next :-) Read Less
1 Helpful Vote
Sail Date: March 2019
We chose this cruise firstly because it left Sydney harbour, secondly because it arrived in Hong Kong harbour and then for what was in between. We visited Brisbane and did a tour of town, lunch some shopping etc. Our next stop was Darwin ... Read More
We chose this cruise firstly because it left Sydney harbour, secondly because it arrived in Hong Kong harbour and then for what was in between. We visited Brisbane and did a tour of town, lunch some shopping etc. Our next stop was Darwin where we went to Crocasaurus cove and did the cage of death with a croc, awesome. We visited Lombok where we snorkelled with Gemma from Mimpi Manis Snorkel Trips for the day, then to Ho Chi Minh City where we did a day tour with the ship, it was awesome. We visited Nha Trang also with the ship, we just could not have fitted it all in without these tours, we saw heaps. But the highlight for us was Hong Kong. 2 nights with the ship which was a very good idea, then we were on our own. We loved all the sea days at the beginning of the cruise and totally got into trivia, read a couple of books, great weather for swimming every day, the only thing I would say is there is just not enough shade around the pools, especially the back round one, (Sun Princess) but even around the other 2 the ones under the upper level get snapped up so fast. A pet peeve is seeing people in the pool or spa that are drinking and they dont move for sometimes over an hour, you know who you are and dont think that no one notices. This was for our 30th wedding anniversary and we booked at Share by Curtis Stone for our special dinner. The food was very nice but I came away feeling cheated, I really dont feel like we vot our moneys worth. Also I swear, unless my math is wrong, you actually pay $2.00 more for the fixed menu then buying a la carte...as I said maybe I'm wrong. I do think there is still work to be done on getting people off the ship in a timely manner at ports, Nha Trang was a disaster getting off, and there were a few hot heads letting steam off at staff that are just giving numbers out etc that have nothing to with how long it takes go get you off the ship. We had such a good time, the food was good, far too good for my waistline, the staff were friendly, my room was always clean and tidy, good coffee at the International cafe, no where else though, but bring ba k happy hour, what is the deal with that....its a great way to meet people. Now, I wonder what my next cruise will be......Princess of course!! Read Less
Sail Date: March 2014
Our first Princess cruise. Very impressed with the ship, the calibre of the food and activities. Our cabin was a really good size. We always opt for single beds. It seems to give you more space that way. All staff on board were really ... Read More
Our first Princess cruise. Very impressed with the ship, the calibre of the food and activities. Our cabin was a really good size. We always opt for single beds. It seems to give you more space that way. All staff on board were really helpful. I found the cruise Director rather boring but really loved the personality and drive of the Assistant Cruise Direct Marcus. The staff at all the bars and restaurants were top class. A big shout out to Cecilio who looked after us in the Regency every evening and spoilt us rotten. Would have loved to take him home. Got looked after by Vincent and Roy in the Horizons Buffet and Honey in the Pizza Place. Also a big shout out to my friend Chris (Tom Cruise as we called him) in the Pool Bar. Loved your cocktails and the ribs and buffalo wings were to die for. Found the shows very disappointing but did enjoy the Irish comedian and Nathan Foley was an exceptional singer. Found the talks very boring and uninformative. The woman talking had no personality and her voice was monotone. Some of her information was not accurate at all and I heard a lot of people complained about this. Loved the itinerary we did. Visited some amazing countries. I was impressed with the speed of getting off and on in ports and when we disembarked it was very quick. Formal nights were amazing and the free cocktails were a hit with us kiwis. I definitely love cruising with Princess and can't wait for my next Princess cruise on the Diamond in 75 days. Count down is on. Found embarkation very slow. Took 2 hours from memory. Painful long queues, but once on board, that was all forgotten. Read Less
Sail Date: April 2013
We embarked in Sydney and found the process easy and quick. It was a sparkling Sydney day, and it was a public holiday (Easter Monday) so it seemed everybody on and off Sun Princess was in holiday mood. There was a minimum of waiting in ... Read More
We embarked in Sydney and found the process easy and quick. It was a sparkling Sydney day, and it was a public holiday (Easter Monday) so it seemed everybody on and off Sun Princess was in holiday mood. There was a minimum of waiting in line and the staff were helpful and ultra pleasant. We must have received 20 "Welcome Aboard" and "Enjoy your cruise with us" by the time we reached our state room. We had been up-graded from a Balcony to a Mini-suite! Nobody could tell us why, but it was a great way to start our cruise. Our bags were lost on embarkation and there was an anxious wait leading up to departure and beyond, when the bags failed to turn up. The staff were helpful however and the bags had lost their i.d. tags in handling. They were waiting for us at Customer Services on Deck 5. No problems. The seas were flat all the way. The food was beyond our expectations. In the Regency Dining Room the staff were first rate and the company on our table of 8 were a diverse bunch and we enjoyed their company. We conversed with anybody and everybody on board and found our fellow cruisers always pleasant and helpful. The range and quality of food in Horizons, the Pizzeria and the Poolside food outlets (ice-cream and hamburgers, or sundaes and hot dogs) was all fabulous, and except for a few small gripes, we were very happy. Will I mention the small gripes? OK - American honey tastes like golden syrup, the espresso coffee was variable quality depending who made it and where you got it - small things really. We didn't make use of most activities, but I noticed that every day could be filled with activities if you wanted it that way. We were more content to laze by the pools, walk the uninterrupted boardwalk of Deck 7, read and laze about in our luxurious room. We did go to a show one night and the singers and dancers were energetic and pretty good. The casino was a good diversion on a couple of occasions and coincidentally, the machines were good to us. The outdoor movies were great and we enjoyed alternating between pool, spa and lounger in the balmy tropical air. Mid-night snacks, high teas, long lunches, ice cold beer, prompt and affordable room service were on tap. What a life! In Darwin, disembarkation/embarkation was from Port facilities and went without a hitch. In Benoa, Bali disembarkation was via lifeboats after anchoring in the bay. This process is not so smooth. It took over an hour to fill the large catamaran tour boat and the process of getting on an off the lifeboats appeared chaotic and fraught with waiting and leaping over a lurching deck. The elephant ride excursion was filled before leaving port, so that was disappointing (tip: book tours when you book the cruise). The Highlight of the cruise was the quality of the staff. They were intent on making us comfortable, especially the Dining waiters and Room stewards. The pre-port talks and information on ports was entertaining and accurate. Much appreciated. Improvements could be made to the captains log information on the TV - there is a minimum of information provided, and no weather reports. I would like to know the names of the islands and land masses that can be seen ashore. Cruisers who want more should take an atlas or maps, but that's just me I suppose. I personally don't like plastic mugs for coffee and lemonade. They do keep liquids hot and/or cold however, it gave the feel of a nursing home or hospital. I personally did not like JJ Ulrich, the Cruise Director. He was never seen except when speaking with Ships Officers and on TV daily reading the list of the days activities. He is brash, hard to understand and his sense of humour, if that's what it is, is just smart arse and rude. It was an outstanding holiday. We were impressed with the loyalty program and the benefits for repeat cruisers. We will go again because the cruising is a complete package and good value too. Read Less
Sun Princess Ratings
Category Editor Member
Cabins 3.0 3.8
Dining 4.0 4.0
Entertainment 4.0 3.7
Public Rooms 4.0 4.1
Fitness Recreation 3.0 3.6
Family 4.0 3.6
Shore Excursion 4.0 3.4
Enrichment 3.0 3.4
Service 5.0 4.3
Value For Money 4.0 3.6
Rates 4.0 4.0

Find a Sun Princess Cruise

Easily compare prices from multiple sites with one click
Compare and book excursions for your next cruise