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356 Sydney (Australia) to South Pacific Cruise Reviews

This was our third trip on voyager and we felt that due to the corona virus issues we should have been kept far more informed than we were. Seven sea days was a joke especially as the ship could have returned to Australian port prior to ... Read More
This was our third trip on voyager and we felt that due to the corona virus issues we should have been kept far more informed than we were. Seven sea days was a joke especially as the ship could have returned to Australian port prior to the 14 day self isolation bane was brought in. Our junior suite was certainly not what I would have called clean let alone sanitised. We regularly had no room service breakfast menus or tea and sugar. The food was definitely better than our last trip and the restaurant and bar staff were wonderful. We were closed out of one port after another and the captain gave no information and when he did it was incorrect telling everyone that the 14 days self isolation started from our last port! Tempers were becoming frayed after so many stories and not enough accurate information. We were given two days refund when the trip should have been canceled or cut short! I really felt for the young families on board that now will lose income while in self isolation! This may have been our last cruise! Read Less
Sail Date March 2020
My Wife and I had time off organised and we hadn't been on a cruse since we were both 19, so this was our chance to to try cruising again. Ports of call were out of Royal Caribbean's control, due to Covid-19. My major ... Read More
My Wife and I had time off organised and we hadn't been on a cruse since we were both 19, so this was our chance to to try cruising again. Ports of call were out of Royal Caribbean's control, due to Covid-19. My major complaint is the up-selling that takes place as soon as your board the ship. We found the price of alcohol on a supposed duty free ship out of this world. I was drinking Lindeman's Bin 85 Pinot Grigio which was being charged at USD9 a glass at the AUD Exchange rate equated to approximately AUD14.15. You can buy this wine in the US at USD8.00 a bottle, in Australia at AUD9.00 per bottle. This to me stinks of daylight robbery. We found that the noise on Deck 11 where the pools were located were very noisy, we also found that at the shows in the Royal Theartre, the singers were drowned out by the level of the band. We found the whole eating experience really good from the Al Carte Breakfasts and Dinners to the the specialty restaurants on board amazing. We ate at Giovannis and Chops Grille and the food and service were amazing. The wait staff were very friendly but at the same time very professional. Our cabin was a balcony cabin right at the back of the ship which meant that we were doing a fair bit of exercise walking between our cabin and the stairs/lifts. Our balcony cabin was had a steel wall between it and the next cabin which made it very private compared to other balcony cabins. We only had two excursions off the ship, the first was one I organised prior to leaving Sydney for a 6 hour tour of Noumea. The other shore excursion was Mystery Island which was a tender excursion to this lovely little island. The service by all ship staff was amazing considering the number of changes to our itinerary from the day we stepped aboard to disembarkation in Sydney. Read Less
Sail Date March 2020
Best to just do in point form. Most of other reviews I have read are all true. Bad points. Ship has strangest decor like the Spirit and Legend, different lets say. Entertainment started out good, but faded rapidly as cruise ... Read More
Best to just do in point form. Most of other reviews I have read are all true. Bad points. Ship has strangest decor like the Spirit and Legend, different lets say. Entertainment started out good, but faded rapidly as cruise went on. Sanitation was non existent for 7 days, then suddenly it's a priority ( obviously lots of people became sick). Dinner at the bistro was sad, very little choice. No room to sit on deck 3 I think it was where reception is located and they do lots of trivia etc, all read by Spanish fellow that has the strangest sounds in English. KIDS wild everywhere especially worse each day, no control. Our room had no hot water for 4 nights then another room had nothing but problems and noises - all they offered was a few drink vouchers. Water from the ship for tea and coffee and cold water tasted terrible for days, complained to desk and they thought I made it up, but most guest were tipping tea out and pulling faces after tasting, came good just before end of cruise. Trivia - must be a shortage of questions as same trivia 3 out of 4 days! Good points. Dining room was excellent, best we have had in 47 cruises. Maybe just lucky.? Water slides were great. Because we went to Port Vila the on board duty free for alcohol were same price as in port give or take a dollar. Prices on board were in Australian dollars - drinks etc a bit more expensive then some other ships eg beers were $8 and wine about $15. Guy's hamburgers were great, also Indian and other outlet which did toaties etc but only open till 5pm. Staff all looked like they didn't want to be there. Laundries on board and no charge as some computer problem. Ice cream dispensers around ship. Pool attendant watching and controlling kids. Read Less
Sail Date March 2020
We really enjoyed the people we met. The ship is fantastic, with a friendly crew. The shipboard experience was good. Lots to do, trivia, lectures, activities. The dinning was, as expected, very good. With lots of good choices meals and ... Read More
We really enjoyed the people we met. The ship is fantastic, with a friendly crew. The shipboard experience was good. Lots to do, trivia, lectures, activities. The dinning was, as expected, very good. With lots of good choices meals and the buffets. We were okay with the initial change in itinerary, adding two overnights in Vanuatu. We understood that we could not get off in Neumea because we traveled through Singapore, and that the Vanuatu government barred us from docking due to crew members infected with the common flu. The change to New Zealand was a bit of a let down since we had booked a "South Pacific" cruise, but we were glad to be on a Cruise! We did enjoy getting off the ship in Teranga and Bay of Islands. Beautiful scenery, nice folks and good local food. Eden, Australia was a nice, small town with cheerful folks and interesting history. The crew provided excellent service while on board. Having one of our suit cases lost between the stateroom pick up and the pier on debarkation was a major hassle. Still not sure what will happen with this! We are hoping that Royal will locate our missing bag and return it to us. We are hoping that Royal will see that for us, this was not the vacation we booked, and will see fit to compensate us more than the credit we received onboard. Read Less
Sail Date February 2020
Decided that as this was a fun ship we would take our youngest daughter and eldest grandson with us. We were so looking forward to the experience but unfortunately we were a little underwhelmed. The colour scheme of the ship reminded us of ... Read More
Decided that as this was a fun ship we would take our youngest daughter and eldest grandson with us. We were so looking forward to the experience but unfortunately we were a little underwhelmed. The colour scheme of the ship reminded us of Willy Wonka - tacky. We were advised four days before the cruise that the Isle of Pines was not allowing cruise ships to dock. (Coronavirus). We were diverted to Moreton Island where were to drop anchor and spend a number of hours there. Well as much as they tried to get the boats to dock alongside the ship to pick up passengers to go to the island were in vain. This meant more time at sea. We did get a few more hours in Noumea and time to go snorkelling but the communication on the pier was terrible. We were told to meet our guide once we got off the ship but instead were ushered on to a bus even though we said what we were doing. We eventually met up with our group near the passenger terminal. Great shore excursion (snorkelling). Felt being on board for 6 of the 7 days was too much. Felt that the ship was not designed well as we needed to go up stairs or lift to move to the back of the ship and then down again to dine. The live shows at night were great - the best entertainment on the ship. Felt that a family friendly cruise did not need to have the Casino in full view of children - we had to walk past it every night to get to dinner. Would not be allowed on land. Pools were quite small when you have a full ship - no room to move. Food selection was reasonable. The shops were overpriced and some were in $US which makes no sense if you have left an Australian port. Over the top photography every night almost to the point it became annoying - and overpriced. It seems all the company wanted to do was get us much money out of you as possible. Cabin was basic but comfortable- we did have an ocean view. Not real big for 4 people though. Will need to try another company to see if my expectations are totally warranted but based on what we experienced not sure we will travel Carnival again. Read Less
Sail Date February 2020
I think this carnival cruise is pretentious type. I was not really impressed with their buffet menu, especially their breakfast. They have app to check the program, where to eat and chat with other passengers. Unfortunately, for chatting ... Read More
I think this carnival cruise is pretentious type. I was not really impressed with their buffet menu, especially their breakfast. They have app to check the program, where to eat and chat with other passengers. Unfortunately, for chatting feature was not working most of the time for us so it was a waste of time. The breakfast are flat and boring. Sometimes in their app showing that their buffet is open but when you get there, there was signs that the buffet is closed. In the rainy/wet weather, even worse. There was not enough good entertainment / activities that is fun. The water will in the slides are not heated so at the top deck, it was windy & cold. I also lost one of my AirPod and report it almost every day but no update was given. When we were leaving, we supposed to receive letter / memo to advised our checkout zone but many of us never received any. In the fine dining area, only on the last day they show us the kids menu. I think they have to train their staff much better in the customer service. Before we sailed, I had some inquiries over the phone but again the customer service agent hang up on me before I finish my inquiries. Read Less
Sail Date February 2020
For many years we have wanted to visit south pacific islands and had finally settled on a 14 night fiji and pacific islands. First of all, through no fault of RCL, the itinerary was changed due to the coronavirus the itinerary was changed. ... Read More
For many years we have wanted to visit south pacific islands and had finally settled on a 14 night fiji and pacific islands. First of all, through no fault of RCL, the itinerary was changed due to the coronavirus the itinerary was changed. We had a rear facing junior suite which was spacious but dated with a limited view but was nice as a retreat when we didnt want to be beside the noisy pool area. Our my time dining experience in the main dining area was found to be slower than normal service with the usual MDR menu, specialty dining was quite the opposite. I think that there were too few complimentary dining or eating areas.The buffet dining area had barely enough sitting area and bigger variety in food, in my opinion. I am really curious as to the smoking area location on the pool deck. It was situated close to the pool. Second hand smoke was unavoidable by adults, staff and kids. It was difficult to avoid the area . Entertainment was really good. There was no sauna or steam room. Staff were very courteous and professional. The BOGO Beverage package was expensive and believe we made an error in purchasing it. Closer to the end of the cruise a different drink package was offered which seemed to be a better deal. Read Less
Sail Date February 2020
We did a 10 day cruise out of Sydney Australia to the South Pacific. We chose Radiance of the Seas for the departure date and itinerary offered. Unfortunately this itinerary started changing immediately after we booked (prior to ... Read More
We did a 10 day cruise out of Sydney Australia to the South Pacific. We chose Radiance of the Seas for the departure date and itinerary offered. Unfortunately this itinerary started changing immediately after we booked (prior to Coronavirus) and continued changing right through our cruise. Understandably we were on the ship with week Coronavirus starting making news and quarantining other ships , so I can't imagine logistical nightmare the company was living.. We were to visit Mare, Lifou and Isle of Pine (which was on and off the itinerary a couple of times since I booked)- it was first cancelled as there would be too many ships in at the same time, and then added to our itinerary through the cruise with the cancellation of other ports. We completely understood the reasons for the closures, but it led to a lot of last minute research on the ports as the original ports were easy to do on our own.. where the other stops required excursion planning. Anyhow this was a circumstance out of our control and we were very grateful not to be quarantined. Here is the review of what we did: Ship: As others have said some areas look a little tired, but I enjoyed the size, the detail (many pretty areas) and ease of getting around. Cabin: We were in 8024 a balcony room. I found the room to be small compared to other cruises I have been on, but it suited our needs. The bed was comfortable. Dining: The buffet (Windjammer) got old for us pretty quickly, but we loved our meals in the dining room. The menu could have used a little more variety but what we had was always good and the environment was great. We had a table for two that was situated close to two other tables for two and we thoroughly enjoyed our company. Entertainment and Activities: We saw most shows and I felt they were well done. The singers on this ship were amazing. The theatre had lots of seating and great bar service. There weren't many activities on this ship that we wanted to take part in..I think that was mainly due to the size of the ship (variety of activities less) Service: Here is the big reason for my rating. We experienced excellent service in the dining room by all waiters and assistant waiters. The service in the all of the bars was slow- although the staff worked very hard.. Royal Caribbean has the waiter take the drink order and then make the drink, and then deliver... it was very inefficient and the passengers were getting frustrated, which in turn, stressed the waiters out and the whole thing did not seem to run smoothly. The bars were understaffed so waiting for a drink at a bar usually had one bar tender working as fast as they could to accommodate about 10-15 people waiting. Ports: To the best of my memory with all the changes.. Noumea- and we were here twice d/t port changes.. we booked a private excursion before leaving home with Dal Ocean Charters. Do not hesitate to use this company..they were amazing with communication before hand, arrival at port and the excursion itself. The first stop we planned a trip to Signal Island. About 12 of us on an inflatable speedboat which was very fun. Skilled driver.. the island is stunning and has amazing snorkelling (bring your own). We took a picnic from the supermarket right where the ship docks and the price was right for the trip. When they heard our ship had been rerouted back we received an email offering another trip to a different island. We took the same type of boat to Largenere Island and this was a highlight of the whole trip. Only about 20 of us on this island with printine waters, excellent snorkelling, a beautiful beach and great swimming. There were huts and picnic tables for shade. We were so pleased with Dal Ocean Charters. Paid Australian cash prior to the boat ride. Port Villa Vanuatu- We had booked a private excursion with Yumi tours. Excellent communication with this company as the port date changed as we were on our cruise. The owner was at the gate and took us to our driver Moses. We had an amazing day at the Blue Lagoon, a turtle sanctuary and a cultural experience at a village. We were well taken care of throughout and again I would really recommend Yumi tours. Mystery Island: This was a tender port and we didn't have to wait too long.. the process was very efficient. A great beach/ snorkel day. lots of places to swim and a nice walk around the island. Markets on the island and a bar if you want. Luganville: This was added mid cruise d/t port closures and it was the first time this ship had been there. 6 of us hired a driver (lots at the port with air conditioned vans with seat belts) and we went to Champagne Beach (about 50 min from the port) such a beautiful drive and then to a blue hole. There are several. Champagne Beach is where cruise ships used to tender to but they have changed things so it was very quiet when we were there.. excellent swimming.. no snorkelling here. All together we had 4 days at sea and these were good. Lots of seating top deck over the pool.. most people wanted to sit in the solarium or right around the main pool but that was too close quarters for us. This was our first time cruising the South Pacific and I would go back to see the ports that we had cancelled d/t Coronavirus. The people of these islands were lovely and there are many islands to see. Let's hope the Coronavirus is contained and visits to these islands can commence once again. Happy Travels Everyone! Read Less
Sail Date January 2020
This was our 7th Cruise and we chose Splendor because it was supposedly refurbished and we enjoyed Spirit so much. I believe a cruise is what your make of it and we enjoyed ourselves, but somethings were disappointing. The ships decor I ... Read More
This was our 7th Cruise and we chose Splendor because it was supposedly refurbished and we enjoyed Spirit so much. I believe a cruise is what your make of it and we enjoyed ourselves, but somethings were disappointing. The ships decor I think is very ugly unfortunately, ceilings very low and areas very dark. The glass lifts are like walking into a hallway very narrow. Overall the ship is very hard to navigate because nothing flows, only deck 5 runs front to back, so you would have to go up a level walk across and then down a level to get to the pub and restaurants. Firstly we stayed in a suite which was very old dark and dated, maybe they put new carpet down. I know the showers on most cruises arent the best but these were the worst, no pressure and temperature fluctuations. We were in a party of 6 and you could pre-book your table 10 minutes prior to seating if all your guest had paid to go on the hub app. You cannot contact the dining room until it is open. Weird thing is not once did we get a table for 6, it would be seven chairs or ten chairs and eight. But when we did book for eight people we got a table of nine. this became a bit of a continuing joke. Food tried to be fancy had some nice and not so nice meals. We enjoyed the Red Frog Pub and the trivia was entertaining, the casino poker machines were very stingy. The Carnival shows in the theater were not so great. It would have been nice if they had a price list for their services at the Spa. When I asked them their excuse was they only print one brochure for all their ships world wide. But nothing is stopping them from printing their own price list. As for Ports we had 2 (Lifou and Isle of Pines) cancelled and Vila was a substitute unfortunately it was a Sunday the markets were open but only 2 shops in town. We were to leave port at 2.30, but when Isle of Pines cancelled they extended our stay till 8pm and everythings was closed off and on the ship it made no sense. Lastly the carnival hub app is soooo bad constantly having no connection. We enjoyed ourselves anyway and will be going on another cruise , just not on this ship. Read Less
Sail Date January 2020
This cruise was very average and nothing to recommend people on, most of the staff are fantastic (and completely over-worked). The ship was OK but looking poorly for a twelve year old ship, and the layout as good once you got ... Read More
This cruise was very average and nothing to recommend people on, most of the staff are fantastic (and completely over-worked). The ship was OK but looking poorly for a twelve year old ship, and the layout as good once you got accustomed. Hygiene is not Carnival strong point, so you have to be pro-active here as most of the passengers are not. The Good: -The kids facilities are good, the water parks and ocean camp are excellent, the Cat in the Hat activities are very good too. -The buffet was better than some other ships I've been on but the food don't change at all. -The Red Frog Pub had a good vibe. -The stateroom was cosy and clean. -Good movies on the pool deck at night. The Bad: -The dining room food and service was very average, less of 'The Show' and more of imaginative food please. -The theatre shows very average except for the Illusionist who was great. -The bar service was slow. -The cruise director was very average and basically called the passengers bogans! -The photos are too expensive and mostly poorly shot. This ship is positioned at the cheap and of the market, but I had the feeling that Carnival was cutting expenses everywhere to total maximise profit at the passengers enjoyment. Read Less
Sail Date January 2020
My husband and I aged 54 and 52 had an interior room on deck 6 (6376) for a 9 day South Pacific cruise at a total cost of $83 per day each, now thats exceptional value. As the old saying goes "You get what you pay for". ... Read More
My husband and I aged 54 and 52 had an interior room on deck 6 (6376) for a 9 day South Pacific cruise at a total cost of $83 per day each, now thats exceptional value. As the old saying goes "You get what you pay for". The ship overall look is older style with very gaudy decor, clashing colours and overall ugliness in some areas. "You get used to it". Stateroom was a good size clean and comfy. Food was a hit and miss. Some good choices in the Lido and some not so good. Sandwich bar is excellent, also liked most of the food in the Black Pearl dining room restaurant. Most staff where very good, a few seemed brash or uninterested. Unfortunately we missed 2 Island days, Lifou and Isle Of Pines, due to the Corona Virus scare. Island officials closing the Islands to ALL cruise ships until further notice. Ship gave all passengers a $25 credit to compensate for this. Instead of Lifou we went to Port Vila and a day at sea instead of Isle Of Pines. Ship holds a lot of passengers and finding seating especially near the 2 pools was usually impossible unless you staked your claim before dawn. Hygiene practices were nearly non existent. I hardly ever saw anyone use the hand sanitiser before entering eatery areas. Entertainment was very mediocre actually worst we've had on our 7 cruises. Please be aware if you have sailed on the Carnival Spirit and expect this ship to be on par, you will probably be disappointed. We will not be returning to Splendor even at the budget price. Read Less
Sail Date January 2020
Overall our holiday was good, but there were a few things that brought down the enjoyment. Our stateroom was assigned by RC on the starboard forward part of deck 6 and was above the deck 5 smoking area. This meant when we wanted to use ... Read More
Overall our holiday was good, but there were a few things that brought down the enjoyment. Our stateroom was assigned by RC on the starboard forward part of deck 6 and was above the deck 5 smoking area. This meant when we wanted to use the balcony, we got cigarette smoke in the air. Fresh air was why we picked a balcony in the first place. We also were deluged in cigarette smoke when waiting in line for the North Star on deck 15. In the stateroom, while it was small, the bathroom was extremely functional. Having USB ports and magnetic walls was also convenient. However we would have preferred to have a curtain or room divider so that a person sleeping wouldn’t be disturbed by someone reading or coming in late. Having all the overhead lights on the same switch also contributed to this issue. Personally I was disappointed that the Solarium pool was really only for sitting, not swimming. The other two pools were so full of kids for most of the day I couldn’t really swim. We also didn’t really get any benefits from being lowly gold level Crown & Anchor members. We received a note at the start of the cruise that we would get buy one get one free soft drinks when ordered together, or 10% off a single, automatically. However this was never the case when we bought soft drinks. The photo discount was nice, except for the photo package offers made the discount irrelevant. The special waiting area in the Music Hall on debark day was also irrelevant- no one was there when we arrived and when our number was called we were further back in line than the people who waited in Two70. Our cruise superstar staff were our stateroom attendant Igede who quickly helped us with anything we needed and had our room tidied very quickly when we left. We really enjoyed the progressive trivia and game shows hosted by Prince. The entertainers we saw were really excellent - Pixels and the theatre productions had amazing set design and performers. The INXS tribute band, comedian and tropical pleasures duo were also lots of fun. We didn’t go to the other tribute concerts as we weren’t interested in the artists they covered - maybe pick some more recent artists. The cruise director was kind of extra - he needed to take it down a couple of notches. It’s likely that we’ll sail with RC again. However it’ll probably be on a smaller ship, we will cough up the extra money to pick our stateroom, and we will be careful to avoid school holidays and smoking areas. Read Less
Sail Date January 2020
…..BUT COULD DO BETTER. Most of the usual PRINCESS pluses were apparent. Great entertainment, hard working cabin, food and wait staff. A decor not as over the top as some competitors. Lower booze prices and the chance to bring ... Read More
…..BUT COULD DO BETTER. Most of the usual PRINCESS pluses were apparent. Great entertainment, hard working cabin, food and wait staff. A decor not as over the top as some competitors. Lower booze prices and the chance to bring on-board 329 2 free bottles of wine + pay corkage on more. This particular ship is one of the bigger cruise boats out of Australia but had no shortage of bars, lounges etc At no time did I find areas overcrowded – the usual lack of sun-lounges on the pool deck didn’t eventuate. I thought its 3 storey PIAZZA area was way more sensible than the towering atriums found on some competitors. Many bars and restaurants were on the 3 levels and usually some entertainment at base level. The adults only HOLLYWOOD area was brilliant. Ship seemed to have many special interest areas - lotsa table tennis areas, a golf driving area, karaoke rooms etc. But certain things were not all that great: - carpets faded and marked - maybe a shortage of workout machines in the gym, although the number of walkers, X-trainers and bikes very good. - tender operations off DRAVUNI and SABUSABU hopelessly disorganised and chaotic. - only one security scanner on return to ship led to huge lines of people waiting to re-board (in the hot sun AT LAUTOKA.. - hopeless wine bottle corkage payment system on Sydney departure - only one guy manning table saw a 15 minute wait. - often no cooked tomatoes at buffet breakfasts (I thought them a breakfast staple). Sometimes no tomatoes of any kind. Often no french fries at buffet (another staple?) No ice-cream at buffet dinners although soft serve available just out the door on pool deck. Note however that I thought the range and quality of buffet food overall was very good. - some structural issues: cabin door needed slamming on exit (not great for neighbours when going on the 6am coffee run: cabin door hard to latch from inside: banging in the roof cavity above the life jacket area in rough seas: cabin aircon variable. Some of these failings are systems bases and will hopefully be fixed with more experience. Others are structural which should be addressed at the upcoming first (warranty – this ship was launched in 2017) refurbishment at the end of the Australian summer season. - an oily slick extending from the side noticed at anchorage in the DARVUNII LAGOON. Looked to light for bunker oil. TIPS – don’t miss any lectures put on by PRINCESS staff. The navigation and engineering talk was to a full auditorium (hats off to PRINCESS – on this ship the main theater seemed way big enough) and the cooking lesson from the head chef and maitre d was both informative and humorous (this was followed by a free quick tour of the galley – must have had a line of 1000 people). - if you miss a pm performance in the theater be aware they are often repeated as a matinee next day. - the second pool on the pool deck is a very small sauna-sized deep bit surrounded by a spacious area abt 2 inches deep. Latter ideal for non swimming kids and parents wanting to sun/stay cool and keep an eye on offspring. Kids will also like the circular splash deck nearby. - if you enjoy serenity, head to the adults only HOLLYWOOD pool and lounge area up top forward. Although underover, not chloriney smelly {treatment and pool water is that easier on the eye salty stuff). The lounge area just forward has great 17th level views over the bow. Read Less
Sail Date January 2020
Service has dropped considerably. After 3 cruises with Princess cruises we are now considering other cruises companies not connected with Princess or Carnival. No happy hour. This gave us an opportunity to meet new people and enjoy ... Read More
Service has dropped considerably. After 3 cruises with Princess cruises we are now considering other cruises companies not connected with Princess or Carnival. No happy hour. This gave us an opportunity to meet new people and enjoy our cruise. Over priced Princess excursions. We and just about everyone we speak to will not consider booking on shore excursions with Princess when then the are around four times the price. Majorly over priced Soda package. It has doubled in the last couple of years. However we have reduced our expenditure by buying less soda packages. Staff not knowing ingredients of cocktail menu. Some have no idea. Slow service all round. Like four small orange juices instead of one large. Over priced wine. Half the price by bringing your own and paying corkage. Stupid cruise ship policies. The majority of people I spoke to are not happy with Princess Cruises. From where I’m sitting this is costing you the company big time. Read Less
Sail Date January 2020
We have cruised Princess several times . looking forward to Majestic but have to rate it around a 3 out of 5. Layout seems to be a bit disjointed ! ie seems whereever there was a small area with nothing in they just plonked something there ... Read More
We have cruised Princess several times . looking forward to Majestic but have to rate it around a 3 out of 5. Layout seems to be a bit disjointed ! ie seems whereever there was a small area with nothing in they just plonked something there - ie small bar area. - another internet area - there are 2 of these 1 has 2 terminals and a very very small selection of books(ie library) and the other from memory has 4 or 5 - not many considering the size of the ship. The market place buffet was very confusing - long and segregated sections - if you wanted sweets/'desserts you had to walk ALL the way back to nearly the beginning - older style layout is much much better for the amount of people. cabin fabulous L108. entertainment was average but production shows as usual were great. Pizza area was downstairs and was a restaurant - would have loved this upstairs on pool deck. Service was really just on what was expected - nothing exceptional here. First time I was worried about my safety in PORT VILA - seems they are so desperate for the cruise work they have no consideration for the passengers when trying to get out the gate on the wharf - security and police had to forceably push them back to allow the passengers to even get out the gate. This is a worry and have sent an email to Port Vila as a complaint. Read Less
Sail Date January 2020
Having sailed with carnival before on the legend I was really looking forward to this new ship. The experience was mixed The good - variety of food - options to eat and drink - 24 hr food pizza but other open late like deli ... Read More
Having sailed with carnival before on the legend I was really looking forward to this new ship. The experience was mixed The good - variety of food - options to eat and drink - 24 hr food pizza but other open late like deli - amazing shows The bad - the dining room staff were ‘boring’ and never available - not once did we get asked if we wanted a second drink - on previous cruise they were smiling, happy and diligent - lack of pools - with just one main pool and 3500 guests in Australia warm weather this is a total oversight from carnival - need another pool - lack of shade - in outdoor areas were you could relax Eg sun lounges around pool and level 11 plus kids water parks there was absolutely NO shade. Carnival need to buy some umbrellas or install shade sails - daily activities - I actually felt bored on this cruise. Last time I was missing out on so many things because they were on at the same time. Give the huge capacity on this ship they need to double the activity program. 50% of activity listed on the day schedule was the shops or art gallery. There was also limited if any outdoor activities - lido deck was a total boring place to be apart from 1-2 hrs a day with the dj. - cleanliness - the ship was not cleaned enough, walking around common areas you would see food spilled on floors that stayed there for hours at a time. Under our 4 beds (2 separate rooms) we found an iPhone, foreign currency, hair bands and hairpins, credit card and lolly wrappers. Read Less
Sail Date January 2020
I chose this cruise as a single parent with a young child. The cruise staff were outstanding, especially the kids' club (3-5 yr olds). Honourable mentions go to Miss Candy (Mary Jean), Miss Pizza (Roisin) kid's club, Yaowaluck ... Read More
I chose this cruise as a single parent with a young child. The cruise staff were outstanding, especially the kids' club (3-5 yr olds). Honourable mentions go to Miss Candy (Mary Jean), Miss Pizza (Roisin) kid's club, Yaowaluck ("Lucky"- amazing cabin steward) and Head waiters, Joel, Roy and Welly. However, v disappointed with the layout of the ship, especially since the ship has recently undergone a retrofit. For more than 3500 passengers (and we travelled at the peak time during school summer holidays) there were only two small swimming pools which were consistently full, as were the deck chairs around them. So for the entireity of the cruise, I didn't get the chance to swim on the ship. Likewise, the two spas in the adults only area were constantly crowded, either with mixed groups or entirely men who staked out their territory for the day. As a single woman there was no way I was going to hop into a small jacuzzi with 15-20 semi-naked strange men. It would be helpful if one of the spas could be designated for women only. The layout of the ship was designed to narrow, not widen the flows of traffic. The only espresso café, candy shop and juice bar were all grouped at the back of the ship, with the only major access via walking your children through the casino (dark, endless slot machines). This was a major design fail. There was an average 45 min wait for tender boats on shore days which resulted in the ship offering optional full discounts for shore excursions. The programming and entertainment, especially the kids' entertainment (all the Dr Seuss related events) was excellent (don't miss the Towel animals Theatre). Dining options were fair, including good gluten- free options. Read Less
Sail Date January 2020
We were excited to go on the Carnival Spirit once again (this was our 3rd time with Carnival). Things started off rocky when we were advised that one of our ports Mare would not be visited due to ship maintenance. We got a $50 per person ... Read More
We were excited to go on the Carnival Spirit once again (this was our 3rd time with Carnival). Things started off rocky when we were advised that one of our ports Mare would not be visited due to ship maintenance. We got a $50 per person credit on our accounts but was looking forward to going there as i haven't been there yet. Once on board it was a pleasurable experience, The ship was completely sold out being a New Years cruise. Our steward and wait staff were amazing, they do so much work for you on the cruise that i think most people take advantage. People forget it's there Job and some people are just plain rude to staff for no reason. The ship is looking dated, they moved our favorite maitre'd (Dessi) to the Splendor which was disappointing as the one on the spirit you could hardly understand. The entertainment was fun during dinner. This cruise however was a bit different to the last few cruises: 1. Was disappointed with our cruise director Chloe, we managed to run into her a few times and each time we didn't even get a hello or a smile. On one occasion we were coming to Pharaohs Palace and was about to say hello when she noticed her family coming up the stairs behind us, she completely ignored us as we walked in. 2. Was treated rudely by a staff member in the gaming arcade which was disappointing. This cruise just seemed a more impersonal, If it wasn't for the stewards and wait staff it would have been the worst cruise we have done with Carnival. Some things Carnival need to work on: 1. Proper attire in the eating areas, the mount of time we say guys with shirts off around the buffet was ridiculous, men with hair bodies leaning over and scooping food also with kids around! 2. We used the sanitiser each time we entered and exited the food area's. Some cruise lines like Disney for instance will not let you into these areas without using it. It's for hygiene purposes especially around food. 3. Not enough things to do on board to give it variety, because we didn't go to MARE we spent 3 days at sea at the start and 3 days at sea coming home, 6 days at sea with the same repetitive things to do is too much, i would have at least preferred another port of call or some other activities on the boat to spice up the days. 4. Guys burger bar, need to monitor the food in the trays, i felt all good until i had a burger there with chips. After that i had stomach cramps for a few days after, perhaps the food can be checked for heating and also if it is out too long and removed. 5. Shore tours are quite expensive, i know you need to make a profit but $80pp for a 20 min glass bottom kayak and snorkel i could have done without the kayak for free is a bit much to ask for. Also some of the tours lacked any type of enjoyment, the turtle day tour in Vila was good day but the hosts were very DRY and food hard to eat. 6. If you have people that are sailing with you WHY would you put one at the back of the boat and the others at the front of the boat? visiting other family was a trek and a half for no reason. I love cruising with Carnival but this cruise was just not right for the reasons above, i would have loved to enjoy the trip but this time i was a bit disappointed. We may try one of the other cruise providers to see how they stack up. No more cruising for us for at least a couple of years, perhaps we will try again then. Read Less
Sail Date December 2019
Chose this cruise as we wanted a New Year getaway and have done the same trip on Legend and enjoyed it. Elaboration and disembarkation were fat, professionally and seamless. Cabin was fine. We only slept there so we didn't need ... Read More
Chose this cruise as we wanted a New Year getaway and have done the same trip on Legend and enjoyed it. Elaboration and disembarkation were fat, professionally and seamless. Cabin was fine. We only slept there so we didn't need anything fancy. A lot of the same stuff as Legend. Lidocaine deck, Serenity Pool, Red Frog Pub, etc. Food seemed to be just a little poorer than last time but within an acceptable range. The hamburgers were packed with salt to the point of being inedible. The pizza shop is fantastic and open 24/7. Service was also lower than on the Legend. There are some great staff and our waiter in the restaurant, Roy, was great. Nevertheless, a number were quite curt and they rarely gave way to customers when moving through crowds. Reported a spill I'd seen to one of the bar staff and was courtly told that, "Yes, I'll be there soon!". On another occasion I reported that a toilet needed attending to. An hour later it had still not been serviced. The big issue is that if you travel on Splendor, you'll want to like crowds and be prepared to line up a lot. There were over 3,800 passengers on our cruise and the Serenity Pool area was packed, with many passengers missing out on seats and laying down on the floor. This was exacerbated by the staff not policing the area for chairs which had been 'on gold's for extended periods. With very few pods, the early morning race to get a seat got earlier every day, finally getting to 4:30am!! Needless to say, this finally led to a couple of aggressive arguments and security being called. Lido was, likewise, constantly packed with people. Hygiene and crankiness were good and toilets were always clean and tidy wherever I went. We spent less than half onboard this time, which was a result of the entertainment just not clicking for us. Most of the shots were a bit too 'easy listening' for our taste, whilst Music Manila, which we enjoyed last time, having gone for more rock, having lost their female singer. Cruise Director did a great job. Would do Carnival again but not Splendor. Read Less
Sail Date December 2019
We were part of a large family group on this cruise. The ship is well setup for families with teens and younger children, and being a holiday cruise there were lots of them - everywhere! You have to keep in mind, Carnival is a 3 star ... Read More
We were part of a large family group on this cruise. The ship is well setup for families with teens and younger children, and being a holiday cruise there were lots of them - everywhere! You have to keep in mind, Carnival is a 3 star cruise line, so don't expect the same level of service and amenity you might get with other " relatives" of the Carnival family. However, it is definitely a fun ship, without some of the hangups you might get with other lines - and overall the crew do a good job of activities and entertaining. Pacific islands itinerary was pleasant, good snorkelling and swimming at Mystery Island and Isle of Pines. From Port Denaru there are heaps of days trips available once you land on the island, and a good range of restaurants and shops. To get the most out of day in Noumea it's better to take a day trip somewhere. A day can be spent in Suva if you've not been previously as it's an interesting place - there's also a range of day trips from there. The locals are friendly and accommodating - we negotiated a tour for our large group directly from the pier. Denaru was a tender port, and unfortunately there were very extended delays getting passengers to the island - tendering procedures did improve for Isle of Pines. Staff were friendly, and we had a great cabin steward. Cabins are a bit dated, but clean, roomy and comfortable. One of the better balcony layouts I've seen on any ship, lots of storage space, a fridge, sofa and a usable table in the room. Food - pretty average and IMHO there could be some improvements with quality. The buffet was constantly overrun and there weren't really enough staff to keep up with clearing plates etc. The buffet is only open in 3-4 hour blocks, outside of this the only guaranteed "snack" is a pizza. Burgers close at 5 and cafe around 4 . Although you're never going to go hungry on a cruise ship, it's still nice to be able to get a piece of fruit or a light snack mid afternoon. Lots of queues all of the time, with (very) extended wait times usual for anytime dining. There is room service, however there are charges with all items from here - on the positive side room service is easy to access! Dining staff do a good job, and there's nightly entertainment from the wait crew - all good fun! Internet is very expensive ($44 per day), presenting a good opportunity to go cold turkey on connectivity for a few days! I did find it annoying that there was a fee associated with the carnival Hub chat app - $9.00 per person - although it's invaluable to communicate between family and group members, charging for it is a bit rough! Laundry - there are self serve laundry facilities throughout the ship, however each only has 1 or 2 machines, which on a cruise aimed at families or even smaller groups travelling longer than a week presents challenges. Decor, the ship is dated and very dark, but overall that's not important everything is in place and works well. Deck chair hogs are alive and well on this ship too - despite best efforts of the crew - it's a passenger expectation thing rather than something the ship can manage to keep everyone happy. Unfortunately some believe they have a right to a deck chair all day, even if they are going to lunch or to play bingo. The solution, book a balcony! Overall, everyone had a good time, and most of our group are lining up for the next cruise. Read Less
Sail Date December 2019
End of year cruise to beautiful South Pacific. Mixed bag of thoughts for this ship. Pros; Embarkation & disembarkation was very good, 130pm & 8am respectively. Excursions to Isle of Pines were very expensive, $130 to Marine ... Read More
End of year cruise to beautiful South Pacific. Mixed bag of thoughts for this ship. Pros; Embarkation & disembarkation was very good, 130pm & 8am respectively. Excursions to Isle of Pines were very expensive, $130 to Marine Reserve. Decor throughout ship was very good although the low ceiling give a closed in feel. Dining in Black Pearl My Time was done efficiently by Maitre D, singing & dancing by staff was very enjoyable usualy done when main course is finished, staff as usual very attentive. The entertainment in Gold Pearl was annoying we only fished 1 course & it was karaoke time. Breakfast i enjoyed, dinner was ok but no sauces with the mains ? Mongolian Wok was the best service in the Lido, be prepared to wait or get there at opening. Overall food choices about 50/50. Cruise Director Lee done a very good job, he conducted a service for Military Service personnel was very moving indeed. Movies on deck9 were block busters to entertain the younger audience. Islands are great, Isle of Pines & Lifou beautiful, water is pristene aqua blue, probably best islands in world for visit. Guest Services very helpful but in a noisy area with entertainment on a stage close by. Cons; many, where do i start. My wife disembarked with pneumonia coming down sick on the last night reported to Carnival next day when hospital diagnosed. No wishy washy when entering eating areas, entirley optional, enforcing of public health was non existent. Entertainment in the Spectacular theatre was ordinary, no orchestra all pre recorded, no standouts here, usual Piano Man, Rock the 80s etc. Around the ship were usual violins, guitars & piano man all varying but then thats a personal choice. . Gym was small, three times I went to the floor space for stretching etc. & was told to leave each time as the gym guy has no office to interview clients & uses the space for his purpose. Plenty of kids onboard as it is a family oriented ship; the water slide is new installed in Singapore a few weeks ago, the arcade games are a pay for use. No alcohol allowed onboard at embarkation, the website says yes but i was told it must be a Carnival US website that says so. Beer $8 wine around $35-45 bottle. Overall it is a family oriented ship offering plenty of things for kids, I am 72yo & would not bother with Car Splendour again, very poor overall with some very good points like service by crew. Public health is a number 1 with anyone & it is lacking big time here. Read Less
Sail Date December 2019
choose this one as it suited our budget, we could pay it off through flight centre and the dates worked for us. Being our 1st cruise we were extremely excited. My husband loved it, myself was a little disappointed. 1. on arrival on ship ... Read More
choose this one as it suited our budget, we could pay it off through flight centre and the dates worked for us. Being our 1st cruise we were extremely excited. My husband loved it, myself was a little disappointed. 1. on arrival on ship and sitting in the Lido area noticed the large windows were absolutely filthy, so looking outside to the blue waters was annoying. 2. Stage shows very limited and repetitive. Not state of the art stuff. Comedy nights fantastic. 3. Food good and plenty but not a lot of taste at times. 4.In the dining area the 3 waiters were amazing and made the trip. Ronel, Wayhu and Dimytro. Legends. 5. Jani, our room handler was superb. 6. Cancelling our day at Lifou was a shame as an extra day at sea was boring. Needed more entertainment. 7. Chloe your cruise manager was great but on the loud speaker became annoying after awhile. 8.Overall was a lovely getaway and will definitely sail same again. thank you. 9. Hot stone massage gorgeous Read Less
Sail Date December 2019
Our family of 4 had a 5 nights cruise to Tasmania. Both the embarkation and disembarkation were quite smooth. The public area of the ship is nice, but the cabin shows its age. We had a inside cabin. This was the first time for me to be in ... Read More
Our family of 4 had a 5 nights cruise to Tasmania. Both the embarkation and disembarkation were quite smooth. The public area of the ship is nice, but the cabin shows its age. We had a inside cabin. This was the first time for me to be in an inside cabin, so can't compare with other ships, but to me it is really small and there was no room to store our suitcases. I enjoyed the food at Angelo, other restarunts are okay, not fantastic. Especially the food at the Waterfront was disappointing. Our last dinner on the cruise I ordered a salmon dish. It was dry, overcooked and tasted like cardboard. The Pantry had a good variety of food, but not good quality. My kids really enjoyed the food there though. Entertainment and activities on the ship was good. My teenage daughter really enjoyed the shows at night and my 9 year old son enjoyed the waterslide and the pool. My husband and i went to the Love Riot show. We paid for a VIP ticket which included a 5 course dinner at the Waterfront before the show. We booked because we heard it was good, however I was disappointed. The 5 course dinner looked and sounded fancy, but the flavour was disappointing. The show iself was okay, but not worth the money. It's not any better than the free show you can get on the ship. The cruise director was very good. Other staff are a mix. Our cabin steward was very lovely. The lady who served us in the Dragon Lady was very nice, but some other the staff in the restaurants looked like they didn't want to be there. We curtainly didn't feel as welcome as we did on other cruises in some of the restaurants. We enjoyed the our shore excursion at Port Arthur and the tenering process was good, but it was possible because we booked the excursion with the ship. Read Less
Sail Date December 2019
Made for an inexpensive front for a back to back. Upon arrival at pier found staff to be rude and demanding when I requested to carry my bag onboard with me. LACK OF SINGLES ACTIVITIES! The first single get together was nonexistent ... Read More
Made for an inexpensive front for a back to back. Upon arrival at pier found staff to be rude and demanding when I requested to carry my bag onboard with me. LACK OF SINGLES ACTIVITIES! The first single get together was nonexistent as no cruise activity staff bothered to show up. All ports were easy to explore without spending any money for shore excursions. The food was good but often lacked much variety in the buffet for healthy eating (Lacking in variety of fruits and berries) Many staff go above and beyond, but overall they seem to do what they need to to get by. A good example was with my coffee I prefer heavy whipping cream. Room service had it, no problem. In buffet one day told they did not have it but another day the Buffet steward quickly found me some. Same thing in Dining room at dinner during dessert. Some nights willingly found, other nights not available based on waiters efforts. . At sea activities lacked variety. Same stuff every cruise, not a lot of activities to get passengers involved in entertainment. Read Less
Sail Date December 2019
We chose this cruise as I had never done the South Pacific before. Embarkation was good and as we are Platinum card holders we were able to board at 11 AM which was great. The cabin was not available till 1 PM. Luggage was at our cabin by ... Read More
We chose this cruise as I had never done the South Pacific before. Embarkation was good and as we are Platinum card holders we were able to board at 11 AM which was great. The cabin was not available till 1 PM. Luggage was at our cabin by then. We first stopped off at Noumea. As it was a Sunday all the shops were closed. We caught a free shuttle to the centre of town as we docked in a container area and could not walk due to port traffic. The bus trip was short and sweet. Had a walk around town and found many tours available at the information centre where we were dropped off. These were at a much cheaper rate than booking through Princess. Next stop was Mystery Island. This is a very small island and you can swim in beautiful turquoise water but the sand is very sharp so wear reef shoes. Thongs are problematic as the sand still cuts your feet. You can hire goggles for $10 for half a day. Also book tours on the island cheap. Next port was Isle of Pines, it looked beautiful but we ran out of energy and did our washing that day. By all accounts it's the best island to visit. Moving on to the onboard experience; HAPPY HOUR is a thing of the past on Princess. A beer set you back $8.75 AU and was a standard price for all beers available. This has escalated from $5.50 to $6.80 less than two years ago which I thought was quite expensive. A Jim Beam and Coke was $9. We opted for self assisted Disembarkation and we were able to get off at 7.15 which enabled us to get to the airport in 1 hour to catch our flight back to Perth. All in all we think Princess is changing quite rapidly. The classic all in price dining is going out the window in favour of specialty restaurants with cover charges. There are even items on the traditional dining menu that have a cover charge attached. This I suppose enables cruise prices to stay relatively low and profits are made up with add-ons. Read Less
Sail Date December 2019

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