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1,983 Sydney (Australia) to South Pacific Cruise Reviews

Cruise was below average. Not worth the money we paid for. We were around 10 families with 17 room and the experience was very bad 1- the room door was broken 2- the food quality was terrible and not much varieties 3- customer ... Read More
Cruise was below average. Not worth the money we paid for. We were around 10 families with 17 room and the experience was very bad 1- the room door was broken 2- the food quality was terrible and not much varieties 3- customer service in the Lido restaurant was very bad 4- very crowded, you have to line up for everything 5- 2 Small pools and 4 tiny spas for 3000 ppl are definitely not enough. 6- you have to pay for the spa, sauna and steam room. 7- only one good show for the entire trip 8- our date of birth were stored wrong and went to fix and still weren’t fixed for all of us so I had to go again. 9- carnival hub wasn’t working probably we had to do few trips to guest service to make it work. Photos are away too expensive. Unfortunately I don’t recommend it to anyone. Read Less
Sail Date January 2020
Friend selected cruise. She had been on carnival spirit. Horrible. Horrendous. Scrap assault. Food poisoning and food pressure. All of us. Drinks taking varnish off tables. Bad behaviour. Bad food and alcohol. Lack of security. Boss ... Read More
Friend selected cruise. She had been on carnival spirit. Horrible. Horrendous. Scrap assault. Food poisoning and food pressure. All of us. Drinks taking varnish off tables. Bad behaviour. Bad food and alcohol. Lack of security. Boss food. No information tool third day. Terrible planning of the ship. Nothing to do. But drink. Eat food that is killing you. Aggression on the boat. Thinking food drink and whatever they were using to clean the cups plates. No vegetarian gluten free options. Msg in the food. Best thing. Comfy beds getting off. Again I thank the universe I didn't take my son. Children young ones. Children touched everything. Do yourself a favour and never go on this ship. It was my first, scared me for any travel ever again on a cruise. My boyfriend's first and last. Nightmare. I feel terrible. My friend organised this cruise. One chess board. Slides kids didn't even ride. Boat rocked in call waters. Crew had no idea. People trying crew like garbage. I felt trapped as in jail with people that fight. Group of men hit on and beat up others. Man cut his girlfriend's face with glass. Kids in adult section with smoking. This is a nightmare of a cruise. Read Less
Sail Date January 2020
Most of the cruise was fine with the exception of some staffing issues. Bar staff were awful, it was difficult to get a drink a lot of the time, shore tours staff couldn't care less and didn't really know what they were ... Read More
Most of the cruise was fine with the exception of some staffing issues. Bar staff were awful, it was difficult to get a drink a lot of the time, shore tours staff couldn't care less and didn't really know what they were selling. Restaurant staff and cabin stewards were excellent and could not be faulted. Not a lot of activities for teens and the staff in the kids club were hit and miss. One day two of them seemed to be hungover and were moaning loudly that they didn't want to be there. They introduced the medallion class for this cruise and it had a lot of issues that impacted on the experience. This would have been a good addition if it worked correctly. Overall a neutral experience and may make me consider whether to cruise with Princess again. Hopefully the two new ships being launched are in the same class as Majectic. Read Less
Sail Date January 2020
What was to be a celebration of our birthdays turned out to be the worse cruise we ever sailed with Princess! We are platinum members and have never experienced such rude and brusque attitudes from crew members from all of our travels! ... Read More
What was to be a celebration of our birthdays turned out to be the worse cruise we ever sailed with Princess! We are platinum members and have never experienced such rude and brusque attitudes from crew members from all of our travels! From a RUDE Maitre'd---who made me cry and kept walking by looking at me and never attempted to address the situation, to rudely being awoken at 5am with hammering on steel outside our porthole window to tour desk members telling us "You should expect to interact with nature" when we were upset about finding out our tour was shared with POISONOUS SEA SNAKES!! Going to the service desk was a JOKE with the response being "I'll make a note of that" and they were not even typing or writing anything down---- which meant, We don't care what you experienced, just go away! We also paid an exorbitant amount for the soda package each and it was like PULLING TEETH trying to get a soda drink in the formal dining room and when you did finally get it---- it was in the tiniest glass!! Then you had to wait another 30 minutes to get another soda! Mind you, we had paid over $300 per person for this FRUSTRATING privilege! One evening in the formal dining room we were seated and 5 minutes later, a couple was seated at a table next to us. They ordered, ate, had mixed drinks, coffee and dessert all before our dinner plates were even cleared away!! I ordered a caffe mocha to go with my dessert, dessert came..... I waited....and waited.....and finally got up and left the dining room in FRUSTRATION!! We also did not receive the birthday celebration in the formal dining room like we have on previous cruises but by the end of the cruise, we didn't want to be in the formal dining room. Frankly, we don't know if we're going to sail with Princess ever again due to this horrible behavior! Read Less
Sail Date January 2020
To celebrate our 45th anniversary we decided return back to the same itinerary as our First Cruise with Princess Cruises at that time on the new " Love Boat " Pacific Princess. So for this Occasion we picked the" Ruby ... Read More
To celebrate our 45th anniversary we decided return back to the same itinerary as our First Cruise with Princess Cruises at that time on the new " Love Boat " Pacific Princess. So for this Occasion we picked the" Ruby Princess ".14 days A Lovely relaxed cruise we chose Aloha Deck 12 in a Premium Balcony State room this time on the Starboard side first stop on itenary was new Caledonia then next Fiji however a tropical cyclone passed over the Fiji islands so the Ruby Dirverted to the island of Mare and the island of Savasuva was deleted from itinerary Sad as main reason we wanted to return to Fiji moving on the remaining itinerary was good stoped at Vanatau found knowing it best value for Duty free Perfumes and our favourite liquor. Princess staff were as always exceptionaly friendly and professional in their service at all restaurants bars and cafe's this trip the entertainment was very good several musicians and groups were on board and comedy shows Irish band "Emerald Tide" played in several bars several times a night thought the Cruise were very popular as it was school holidays there we lots of family's on board enjoying their vacation food in restaurants was again of a high standard we selected anytime dining and sometimes you had to que to get in without a booking the food in Horizon Court generally ok a bit repetitive and tables often were scarce if having meals at regular times special restaurants with cover charge were very good." We came home new " Booking our 4the cruise now with Princess to Aslaka and advanced to Ruby status we recommend Princess Cruises Media rated 3rd best cruise company world wide we do currently agree, two other cruise lines we cruised with do not compare. Read Less
Sail Date January 2020
We wanted to visit some areas of NZ within the comfort of a cruise ship. We chose Princess as the itinerary suited the time we wanted to go. The interior of the ship was lovely. There had been a refurbishment in 2018. Lovely new ... Read More
We wanted to visit some areas of NZ within the comfort of a cruise ship. We chose Princess as the itinerary suited the time we wanted to go. The interior of the ship was lovely. There had been a refurbishment in 2018. Lovely new carpets throughout and some new furniture. While we were on this cruise the Medallion was introduced. It was in the testing phase so we had to carry our cruise card as well. As you approached your cabin the sensor picked up that you were near and the door unlocked automatically. As this innovation takes off I can see many more positives. Sensor lights had been introduced into staterooms. When you got up in the night a little light at the bottom of the bedside table automatically came on as did the light in wardrobe area. The entertainment was very good. A young Irish band called ‘Emerald Tide’ had been employed by the ship for 4 months. They were excellent. Singing Irish folk songs and other popular contemporary songs. One of the girls in the band as performed Irish dancing ...she was very good. It was unfortunate that we were unable to visit Akaroa or Fiordland, however the weather conditions were not good .....nothing can be done about that though. Read Less
Sail Date January 2020
Anytime Dining was great - excellent wait staff, especially head waiter Joaquim. Wasn't as impressed at the Lido. In fact, the drinks service at the Lido seemed to dwindle markedly towards the end of the cruise. Medallion Class ... Read More
Anytime Dining was great - excellent wait staff, especially head waiter Joaquim. Wasn't as impressed at the Lido. In fact, the drinks service at the Lido seemed to dwindle markedly towards the end of the cruise. Medallion Class and associated apps were excellent. Particularly loved the 'find my friend' service on the app. Cabin steward was such a hard worker and so friendly - thank you Manu. We had a balcony on level 12 and were very happy with it. Aileen and Sticks - entertainment - were fabulous, as were The Sound. The ABBA night went off!! Plenty of enjoyable live entertainment. Loved the Heist on the High Seas interactive game! Enhances my cruise experience. Plenty of choices for shore excursions. Had a great time with cultural excursions generally, but there was one that performers seemed indifferent and performance was very short and embarrassing for both performers and spectators (Lifou). I would sail on Ruby again, no question. Read Less
Sail Date January 2020
Overall, it was a great cruise, probably one of the friendliest crew we have ever experienced. Positives: 1. Great crew. Very friendly especially at all the bars. 2. Very comfortable bed. 3. Free room service, very decent ... Read More
Overall, it was a great cruise, probably one of the friendliest crew we have ever experienced. Positives: 1. Great crew. Very friendly especially at all the bars. 2. Very comfortable bed. 3. Free room service, very decent menu and you now order through the TV. Very timely service. 4. Great variety of entertainment. 5 very smooth and efficient embarkation and disembarkation. Negatives 1. This is a big one, the food was okay to terrible. In the main dining room, the food was inconsistent as was the service. Some meals were good, others not so much. The issue was the quality of the food and the inconsistency. The food at the buffet was simply terrible. No variety, very poor quality (mostly Ragus and stews = leftovers). There was literally nothing made fresh for you at the buffet no matter what time of day. We attempted twice to get an omelette on three occasions but they give you a number and promise to deliver at your table. It never made on either occasion. We spoke to people about this and it was a general comment. We enjoy getting dressed up for dinner and going to the main dining room, but most times, it was simply frustrating. We are at Share once and it was terrible. 6 courses served in 45 minutes despite our constant requests to slow things down. The main meal, pork chop for two was dry and tasteless. We also tried the Crown Grill and it was amazing. One of the nest steaks I have ever had anywhere. Highly recommend it. 2. The drink package. We purchased the drink package know king that it was limited to 15 drinks. The issue is that you can now track your drinks on the medallion app and every single day we were seeing drinks being added to our total that we did not order. At one point I was at 7 then I ordered a drink and I was told that I was past my 15 and would have to pay. Whether the drinks were added on purpose or by accident I cannot say, but it was a general issue that many were complaining about. When I went to customer service they said that they didn’t have that information (I had more info on my app than they did on their system?) and could do nothing for me. There was no mechanism for correction. This whole counting business is ridiculous. Some days you have more, some days you have less. Overall, If I had to redo the cruise, I would chose another cruise line with a similar itinerary. The food and service in the main dining room was that bad. We had taken a cruise with Princess before and the food was good, so I’m not sure if it was a Ruby or the quality of food on the entire cruise line is found down. Either way I wouldn’t take a chance with Princess again. This is the first time that I was ready to get off a cruise ship and leave when it ended Read Less
Sail Date January 2020
We decided to have a family cruise with our grandchildren and this cruise fitted our guidelines the best. The two youngest grandchildren love Kids Club and the older teenagers enjoyed the entertainment, pools, quizzes, shows, etc. All ... Read More
We decided to have a family cruise with our grandchildren and this cruise fitted our guidelines the best. The two youngest grandchildren love Kids Club and the older teenagers enjoyed the entertainment, pools, quizzes, shows, etc. All were kept entertained throughout the cruise. We enjoyed the Ports of Call and even though our itinerary was changed because of the cyclone, the alternate port Mare was a very good substitute - a beautiful island. In the end we only missed Savu Savu and were able to see two ports in Fiji. All in all the trip was very enjoyable, the staff friendly, helpful, and always had a smile whatever their particular task. Embarkation and disembarkation were well run and did not take up too much time so we were able to start our holiday straight away. The ship had plenty of areas for entertainment, a peaceful meditation, food and more food, and facilities. Children and adults were taken into consideration with some areas being Adults Only for those not travelling with children. And yes we would cruise on Ruby Princess again. Read Less
Sail Date January 2020
Two families...itinerary and timing suited. Had a wonderful time.. Some highlights - Princess do ship board entertainment really well, the shows each night were varied and fantastic. Poolside food - Pizza, Tacos, Burgers were BRILLIANT! ... Read More
Two families...itinerary and timing suited. Had a wonderful time.. Some highlights - Princess do ship board entertainment really well, the shows each night were varied and fantastic. Poolside food - Pizza, Tacos, Burgers were BRILLIANT! Dining room food choice & quality met expectations... Only disappointment on any level was Horizons Cafe (May be spoilt having been on Holland America -their buffet is much better) it wasn’t awful though! Staff and general onboard experience was lovely! Children (x5 - 13-18yrs) had a ball - so lovely to have freedom, safety and security of the ship - parents truly able to relax! Had internet packages - worked Perfectly everywhere. We got to trial the new medallion class - was BRILLIANT - ordering drinks, able to see where family and friends (children!) were on ship is a big advancement. Both embarkation and disembarkation were perfectly managed. Wouldn’t hesitate to recommend Princess & cruise with them again. Read Less
Sail Date January 2020
We chose this cruise, even though it was in the school holidays, as a reward for our son going into Year 11. We have been on Voyager of the Seas before and enjoyed the activities- FlowRider and ice skating etc and also chose the ... Read More
We chose this cruise, even though it was in the school holidays, as a reward for our son going into Year 11. We have been on Voyager of the Seas before and enjoyed the activities- FlowRider and ice skating etc and also chose the destinations that were best for snorkeling. As there were 3 of us and we had a lot of snorkeling gear we chose a balcony cabin with an extra bed (8268). The extra bed came out of the ceiling above the top of the king bed, so you did have to watch your head, otherwise the room was as expected. Clean and in working order. We live the FlowRider and the staff on this activity are helpful and friendly. If you are going to give it a try do it early in the cruise as the lines get huge on the last couple of days. We had the Key so had a few advantages such as extra sessions on the FlowRider, Laser Tag and Iceskating rink that we enjoyed. This also made embarkation quick and because I booked 5he first boarding time we stepped in the ship at 11am. I got the Key for seats at the show but it wasn’t that busy at the shows as there is so much to do. Disappointing things were the removal of the sauna and indoor spa as part of the latest changes. The slide was fun though - hint don’t wear a rashy as it slows you down too much. The adult area is ok but you are treated like children - no drinks allowed in the spa even though they are in plastic glasses. We bought the drinks package and looked forward to frozen mango drinks only to find that the ship had run out of mango from the last two cruises. They did have strawberry which was ok but even ran out of this and Pina Colada and other options as the cruise progressed. The drinks package was still worth it to us but just be aware you may not be able to get your favourite drink. Different bars have different cocktails - R bar had a Let’s get Fizzical that you could only get there - so try different bars if you like variety. Our son made a lot of new friends on the cruise and had a wonderful time at the silent disco, pool parties and other activities. He enjoyed the teenage Living Room. There were a few bullies on the cruise and it was disappointing that the ship couldn’t control these kids but my son was old enough to deal with them when they approached him and keeep away. The cruise ship did disembark a couple of young adults that were fighting on the first night so they do deal efficiently with inappropriate adults. The entertainment was good in general and varied. We have seen the hypnotist before and the show was similar to 5 years ago. Also the adult comedian did a general show in which he did make some inappropriate jokes during the general show and repeated half of his adult show for the general show. One of the comedians was not that great. Some good and some not so good. There were heaps of activities ( Trivia, lectures of all types, ballet classes etc) to choose so it really is up to individual taste. In general I would recommend this cruise for the ages from teenager to an adult wanting to try out the activities on offer. A child too small for the slides and FlowRider will miss out on a lot. We chose the 5 night dining package and enjoyed the three specialty restaurants and the main dining room.Service and food in all restaurants was great. Unfortunately we ended up with the 5pm dining,which was a bit of a rush to get to (especially if you are on the a FlowRider), but gave us the rest of the evening to enjoy shows and sit in High Notes for a drink. Think about your dining chose - early, late or My Time at the time you book. We enjoyed all of our ports: Noumea - turtle tour at Signal Island - book online before you go. Excellent. Mare - took the bus to the beach and snorkeled - we did swim past the bouys Lifou - Jinek Bay snorkeling (bought the tickets from the locals for $15 each for the morning session to 12:30pm) is definitely worth it and the water hole in the cave Louganville - a local took us to Chaampagne beach which was beautiful, the Riri blue hole which was fun and cold and Million Dollar Point which is great for snorkelling. This replaced Isle of Pines as their chief had passed away. Villa - we did 2 dives which we organised ourselves - Wreck and bommies. Mystery Island - lovely island but the snorkeling wasn’t great that day as the currents were strong. Read Less
Sail Date January 2020
We are loyal RC cruisers with 12 cruises under our belt and are Diamond Plus members. In 2019 we decided to try out Celebrity and were very much looking forward to going back to an enjoyable RC cruise again. We had been on the Voyager ... Read More
We are loyal RC cruisers with 12 cruises under our belt and are Diamond Plus members. In 2019 we decided to try out Celebrity and were very much looking forward to going back to an enjoyable RC cruise again. We had been on the Voyager twice before. Nothing could have prepared us for what was ahead. Our embarkation was very smooth and very excited to have some lunch before going to our Junior Suite. It was all downhill from there... We could not find anywhere to sit in the Windjammer so went to the Dining room to book My Time Dining for dinner only to find that we were moved to Deck 3 instead of Deck 5 as there are too many my time diners to cater for. Then we find that the Diamond Lounge had moved to a small room on Deck 5 with a porthole looking out on a lifeboat from a previously spacious room with views on Deck 14 which is now reserved for guests who PAY their way into it by buying a Suite. Not to mention that the popular Johnny Rockets has been eliminated to make way for "extra cabins" (ie: more money) which means more people crowded into Windjammer!!! There is now no point in being loyal to RC because they have removed the benefits. RC has now made it possible to buy your way in without being loyal!! The Ship, Cabin, Dining, Entertainment, Service, Ports and Shore Excursions are still the same, they are good, although the activities have plenty of room for improvement now. We are empty nesters and don't find children a problem when we cruise as the children's program appears to be very good. We are not sure what to do about our next cruise. Read Less
Sail Date January 2020
We needed a break after a very busy year and decided to try a cruise for the first time. Not being sure what to expect, and not being sure if we would enjoy it, we were very pleasantly surprised that there were plenty of places to escape ... Read More
We needed a break after a very busy year and decided to try a cruise for the first time. Not being sure what to expect, and not being sure if we would enjoy it, we were very pleasantly surprised that there were plenty of places to escape the crowds on the ship, the Pacific Explorer. We are both 60 ish and travelled as a couple without any children. During the cruise (8 nights) we did not feel overrun by kids, or forced into small talk with other guests, there were no forced activities, and the food was great. The ship was in good condition, with attention paid to keeping everything clean and tidy. We loved the Blue Room nightclub for its moody decor and live music, and also the Bonded Store bar for its stylish elegance and quite space away from the busier parts of the ship. Our cabin (oceanview) was compact but light and airy, and made very good use of space for storage. We had plenty of hot water for showers and the bed was quite comfortable. I had read reviews that the beds were uncomfortable but our room 8041 had a good mattress and pillows. Our cabin stewards Anup and Gab kept everything spic and span and were always there with a cheery greeting. The staff throughout the whole ship were friendly and helpful and added to the overall enjoyment. We found the included food at Dragon Lady and the Waterfont was of a very good standard, and was equal to or better than the other paid restaurants. We did not eat at The Pantry, it was just too noisy and crowded for us. The Taste of Salt degustation (paid for) was exceptional, and the serving staff made that experience even more amazing. We also did the paid for dinner with the Love Riot show, but found that meal to be ok but not great. The Dragon Lady high tea was also a highlight.The live shows were all very good with a wide variety of styles so there was plenty to suit varying tastes. Our only disappointment was the very small pools in the adult only areas, and the difficulty in getting a lounge to relax near the pools. The attendants did not seem to keep an eye on those 'reserved' lounges where no-one came near them for hours. But that seems to be a common problem! We will definitely do more cruises in future now that we have gotten over our initial concerns about crowds, noise, being overrun by kids, and standard of food. I only hope future cruises can match the experience we had on Explorer. Read Less
Sail Date January 2020
I chose this cruise as a single parent with a young child. The cruise staff were outstanding, especially the kids' club (3-5 yr olds). Honourable mentions go to Miss Candy (Mary Jean), Miss Pizza (Roisin) kid's club, Yaowaluck ... Read More
I chose this cruise as a single parent with a young child. The cruise staff were outstanding, especially the kids' club (3-5 yr olds). Honourable mentions go to Miss Candy (Mary Jean), Miss Pizza (Roisin) kid's club, Yaowaluck ("Lucky"- amazing cabin steward) and Head waiters, Joel, Roy and Welly. However, v disappointed with the layout of the ship, especially since the ship has recently undergone a retrofit. For more than 3500 passengers (and we travelled at the peak time during school summer holidays) there were only two small swimming pools which were consistently full, as were the deck chairs around them. So for the entireity of the cruise, I didn't get the chance to swim on the ship. Likewise, the two spas in the adults only area were constantly crowded, either with mixed groups or entirely men who staked out their territory for the day. As a single woman there was no way I was going to hop into a small jacuzzi with 15-20 semi-naked strange men. It would be helpful if one of the spas could be designated for women only. The layout of the ship was designed to narrow, not widen the flows of traffic. The only espresso café, candy shop and juice bar were all grouped at the back of the ship, with the only major access via walking your children through the casino (dark, endless slot machines). This was a major design fail. There was an average 45 min wait for tender boats on shore days which resulted in the ship offering optional full discounts for shore excursions. The programming and entertainment, especially the kids' entertainment (all the Dr Seuss related events) was excellent (don't miss the Towel animals Theatre). Dining options were fair, including good gluten- free options. Read Less
Sail Date January 2020
Very hard-working crew but simply too many people on the ship. At capacity of 3,700 guests, queues remained way too long for food, activities and tendering. Two small, cold pools (one adult only) completely insufficient for number on board ... Read More
Very hard-working crew but simply too many people on the ship. At capacity of 3,700 guests, queues remained way too long for food, activities and tendering. Two small, cold pools (one adult only) completely insufficient for number on board and space outdoors and undercover are scarce. Kids/Teens clubs were inaccessible and poor. Visible signs of recent renovation were not obvious – still looked like an older, tired ship with incredibly gaudy, outdated décor catering to an American market. Continued hard sell (on spa, wellbeing packages, photography, alcohol) throughout the trip and unending pestering on guest surveys in the final days. This was our first time on a cruise and we were so disappointed by the experience of the crowds and feeling jammed in like sardines. Perhaps a common cruise experience out there however was definitely unexpected and therefore unpleasant. We will sadly and clearly be telling our family and friends not to ever book a holiday with Carnival. Read Less
Sail Date January 2020
We had sailed on the Splendor back in 2011 & the Carnival Splendor once again gave us a great cruise! The ship is bright and colourful like a Las Vegas casino resort & I like how they modernised the main pool area. The ship has ... Read More
We had sailed on the Splendor back in 2011 & the Carnival Splendor once again gave us a great cruise! The ship is bright and colourful like a Las Vegas casino resort & I like how they modernised the main pool area. The ship has some really good public places. The main pool area has a huge flat deck area between the pool and huge movie screen. This area is great for outdoor dance deck parties at night or other activities by day. It’s way bigger an area than I have seen available on ships much bigger than splendor. The buffet area on Lido deck is huge with an extra section of seating and food available on deck 10 aft. We never had trouble finding a seat to eat. The serenity pool looked great, although it was always very busy & I think there was enough space to squeeze in at least another 10-20 sun lounges in that area. Food was good everywhere. You can’t beat carnivals 24hr pizza. We had late dining in the larger Gold pearl dining room. Service led by the fab Desi was great and food was tasty and plentiful. We did a one off Italian dining experience in the steakhouse for $40 each and it was amazingly good. The mad hatters tea pary was also a hit with our group. Buffet food was great & the omelette station served up large well cooked servings. Avoid peak times though and lines are short. The bbq station inside deck 10 aft was awesome at lunchtime. The indian food out back was popluar, as was the deli. Coffee from the main cafe bar on deck 5 was pretty good & we loved the fresh squeezed juices from the juice bar also on deck 5. Drinks from all bars were made quite strong and prices reasonable. Entertainment – this was really good. The Spectacular theatre is large and comfortable. I miss the days of when Carnival had a house band/orchestra play in the stage pit along side the singers and dancers, but this playlist cast on board were brilliant. They had a good chemistry and their energy really came through their performances getting lots of wows and applause from the crowd. The El Morocco lounge would be one of my fav cruise ship show lounges. It is huge right at the back of deck 5. It has a funky décor, comfy lounges and a great place to watch the late night adult comedy which was always packed or to watch/play in the adult quest, etc. The nearby piano bar was also always good fun. The redfrog pub down on deck 4 is bigger than redfrog pubs on spirit class. Music Manilla playing in there were as brilliant as usual. There were some other great live acts playing throughout the ship too. Our cabin was a Spa balcony room on deck 10. We loved it! Slightly nicer décor than a regular balcony room and it was in a nice quiet corridor forward, and good views being nice and high. It was also only a few steps away from one of the front 'secret' decks for good views over the bow.This room gave us access to use of the large mineral hot tub and other steam rooms, etc, in the spa area. We don’t tend to participate in many on board activities preferring to just chill by day, but the usual things like trivia, etc, seemed to be well populated. The new water slides seemed a big hit. My nephew loved the green one so much he went on it over a 100 times! Finally, the crew were mainly all very friendly and smiley and their service was fantastic. The entertainment team were great and tried their hardest to keep guests informed and making sure people had fun. I smiled and laughed a real lot on this cruise and good memories were created. I wouldn’t hesitate to book another cruise on this ship again. I think Australia is very lucky to have a ship like this year round. Read Less
Sail Date January 2020
It took a few days to get used to all the people (have been living in Alice Springs for 10 years) but once we got into the swing of where to go and what to do, we had a great time. We found plenty of interesting and healthy food to choose ... Read More
It took a few days to get used to all the people (have been living in Alice Springs for 10 years) but once we got into the swing of where to go and what to do, we had a great time. We found plenty of interesting and healthy food to choose from, and experienced excellent service (Nuka) at the Black Pearl Restaurant. We found the shows very entertaining and Lee was an exceptional cruise director. We loved hanging out at the El Morocco lounge for the comedy (impressed when new comedians came onto the ship half way). Our 12 yr old loved hanging out at his age group (Circle C) and enjoyed the varied activities on offer. The house keepers all seemed genuinely friendly. There was plenty to do and we found it great value for money for a family of five. We loved all the snorkelling on our island trips (including a small trip to L’escapade Island). We laughed a lot!! Read Less
Sail Date January 2020
Let me start by saying this is our 8th cruise and normally love it so I'm not just picking holes. We Loved the Carnival Spirit so decided to go on the latest Carnival Australia Ship the Splendor. The Ship has been in dry dock for a ... Read More
Let me start by saying this is our 8th cruise and normally love it so I'm not just picking holes. We Loved the Carnival Spirit so decided to go on the latest Carnival Australia Ship the Splendor. The Ship has been in dry dock for a refit unfortunately looks like they never got anywhere near finishing it, Painting in ganways and public areas was a daily event as well as power tools and hammering . bar staff just poor the ingredients of you drink in the glass and serve it without stirring and the look you get if you ask it to be mixed, as straws are no longer provided the first sip is lemonade the next is vodka or whatever it happens to be. The lido restaurant is soooo busy and the food is generally cold and unappetizing with the exception of the Mongolian, the cafe and the indian and of course the Pizza. one morning my daughter had a pancake so dried out we could have played frisby. the 2 restaurants the golden and black pearl started off pretty well but as more people abandoned the Lido service and the kitchens became overwhelmed and food was coming out with long waits and cold. We had a cloud 9 spa cabin on deck 10 and it is the smallest I have ever had but it was clean, however whenever someone on the corridor used the toilet everyone could smell it (nice). the Spa itself was dirty in fact the windows were so bad you cant see through them, the showers didn't function properly as button are broken. The main pool area is small and has less than 100 tightly crammed sun beds they were all gone very early in the morning . probably the biggest sin is they run out of soft drinks with 3 days left. However the entertainment staff are excellent as is normal for Carnival and the main reason why people travel Carnival. Overall in my opinion this boat is perfect for a caribbean cruise where you only have one sea day in each direction but there is not enough room for the 3000+ people when you have 2 or 3 sea days each way. A point worth making is I wrote to carnival stating a lot of the above and more but there response was along the lines of i'm sorry you didn't like it the staff are new and still training so unlucky. Read Less
Sail Date January 2020
I went for the 10 night cruise to the South Pacific Islands and NZ on the ovation of the seas and it was a great trip. We had the oceanview balcony stateroom on Deck 8, this stateroom was a great size for the two of us with my partner ... Read More
I went for the 10 night cruise to the South Pacific Islands and NZ on the ovation of the seas and it was a great trip. We had the oceanview balcony stateroom on Deck 8, this stateroom was a great size for the two of us with my partner and my-self. The queen bed was very comfortable, TV size was great that sits on the wall in front of the bed, a couch to sit on, good size balcony with the lounge chairs. The bathroom was a little bit small and tight, the shower was a great size but the size of the bathroom didn't bother us as much. The housekeeping team had always ensured the tidiness of our room which is great, the only thing that lacked a little was that they only made the beds and picked up the dirty towels and replaced with new ones, they did not vacuum the room unless need-be and they don't wipe after tables or pick up dirt off the couch. I had to call in the housekeeping service to make the special request to vacuum the floor and the couch as there were sand from our Island ports. Otherwise they did a great job with the cleanliness of the room. The ship it-self is a huge ship, we were on the starboard aft side so it was a bit of a walk going here and there which we didn't mind at all as we enjoy exploring the ship. There were a lot of different dining venues, activities, bars, shops, chill out areas, pools, theatres, you name it! this ship has everything. With the activities, they have the north star capsule, rip cord by ifly, flowrider surfing simulator - these things needed to be booked prior, as soon as itinerary details come out. We had not known about booking these through the app until we got onboard when the staff were explaining about this feature. We unfortunately had missed out on the rip cord and flowrider because when we wanted to book it through the app, everything had been booked out and that it was only a matter of lining up for the hours where reservations weren't required. We hadn't booked the North Star either as it was fully booked and came to find that there were so many people who are going on the ride twice or even more as they had booked themselves a few times. This is where Royal Caribbean need to limit guests to 1-2 rides per the cruise as it isn't fair to those that didn't get to try on the activity. My partner and I had to line up for over an hour during the no reservations hour that they offered this activity, whilst others had already gone on it 4 times which was not fair at all. The pool areas were pretty good but for a big ship, I found that it needed some improvements. Both main pool areas are constantly infested with kids and teenagers and it's difficult for the adults and elderly to want to have a swim or relaxation other than in the solarium, but the solarium is only about sitting around and not much of a swim, I found there were a fair bit of kids in the solarium still running about. I thought this needed some kind of an improvement to limit one pool area to children only and others to those over 18. The water park was also lacking as this catered for children under 12 only. There weren't much of any slides for older guests like carnival cruises offer, being a big ship I felt that this one should have catered more activities for water parks. The food on this ship was excellent, couldn't find any faults except for the dry bacons in the mornings but otherwise it's really good. I went on the P&O before and the food was horrible, this cruise line had definitely topped them and I enjoyed every bit of food that I had on board, it was great. The customer service from the windjammer market place and the main dining areas were excellent, couldn't find any faults as they were very attentive and very friendly, always met your needs. The downside for overseas passengers are that this ship charges with $USD, the conversion with their currency can be very pricey. $8 bionic bar drink meant almost $15 in $AUD each which is quite costly. My partner and I took out the deluxe beverage package with all inclusive except for alcohol, it was $35pp/day, quite pricey but if you think about it, they charge $8 USD per drink and by the time you get yourself a juice, a coffee, a milkshake, glass of coke, you'll be paying more than $35 anyway. The $35pp/day we paid via their website and in $AUD, do not pay this package on the cruise as they will charge in $USD, pay prior to boarding online. Shops are pretty good as there were a range of variety, still pricey but catered to passenger's needs and wants. Ports were Noumea - New Caledonia, Mystery Island - Vanuatu & Auckland - NZ. These ports were great. Noumea is the most expensive place I've ever been to in my entire life. 2 plates of burgers and chips with 2 drinks costed $80AUD later, a 1 hour jet ski ride costs $270AUD (which we did not pay for because it was way too expensive). We couldn't justify why this was. We ended up getting the hop on/hop off $10 tour to take us around town and had a swim at the beach. Mystery Island was amazing, loved every bit of the island and the people were friendly. Amazing grilled fish, wonderful massage, great atmosphere, cleanest beach. Auckland was also terrific, we went on the quad bike rides ($400pp later). It was surreal. The experience was amazing and the scenic tours were beautiful, went through the farm, the bush, the mountains, the beach, it was great. I highly recommend this Ovation of the Seas, I had a fantastic time. Please don't hesitate to message me if you need anymore specific information about my experience. Read Less
Sail Date January 2020
This was our first cruise ever with one teenager. We decided to do a cruise because I don't like flying and it was recommended by someone. The ship is relatively new - launched in 2016 and looks amazing. We had a stateroom with a ... Read More
This was our first cruise ever with one teenager. We decided to do a cruise because I don't like flying and it was recommended by someone. The ship is relatively new - launched in 2016 and looks amazing. We had a stateroom with a balcony which was small but perfectly formed. Our stateroom attendant was unfailingly cheerful even though he never seemed to get a break. We decided to purchase the Key, a priority program and skip the line pass that included the Zoom internet package. We mainly bought this mainly to skip the line with activities, which it was not very useful for (see below) but it was useful for onboarding and disembarking. Not sure if it was worth the cost. The activities such as FlowRider, NorthStar, IFly, bumper cars and roller skating were pretty amazing given this is all on a ship, but the lines are long if you did not have the Key and even with the Key we could only skip the line once a session. There are 5000 passengers on board. Sometimes this is not apparent but sometimes it did get very crowded. There were countless attempts to separate your money from your wallet, ranging from art auctions to high end shops to lots of sales and "opening specials" on thousand dollar jewelry which did get a little tedious at times. The price point for the beauty and massage service, Vitality Spa, I thought was rather high as it is easy to find a Thai style or hot stone massage in Australia for 60 AUD, as opposed to the 190 USD being charged onboard. The gym was enormous but even so could get very crowded. There were free stretch and core classes, although again these could get crowded and occasionally started early which I found a little irritating. I thought that the shows were quite good, with professional dancers and singers and the Cruise Director was very amusing. We found the complimentary dining more than adequate with US style service. The Windjammer was the biggest buffet I had ever seen. Cant comment on the alcohol as I don't drink. This ship is full of Aussie passengers - the construction business must be good as there was a preponderance of cashed up tradies and their families. Some kids ran around like they were in a caravan (trailer) park and would press all the elevator buttons. There were a couple of craft activities that simply consisted of a staff member handing out a craft kit. No real instructions to speak of which I found disappointing and again this often started early and was often crowded. Our main problem was the teen clubs called The Living Room for 12 to 14 and Fuel for 15 to 17. There seems to be this expectation that teens were simply let loose until up to the curfew at 1 am, to roam around at will, which I thought was highly unsafe given the population was equivalent to a small town. There were scheduled activities for teens aged 12 to 14, but after about 8 pm there were a few gangs of boys that roamed around checking out the young girls, some of whom were allowed to dress with long fake nails, low cut crop tops and false eyelashes. As I had a 14 year old daughter, I was not impressed. She loved meeting the other kids though and it was difficult to drag her away. We did our own shore excursions. Noumea was not that exciting although we did a bus tour which was interesting. Mystery Island was beautiful, but suddenly overcrowded by 5000 passengers! We ended up taking a village tour to Aneityum Island which was very interesting and much less cramped. We did the Hop On and Hop Off bus at Auckland and spent most of our time at the Auckland museum. Overall my impression was that was a surprisingly good holiday. This cruise liner catered for all types of passengers, although with a strange combination of high end exclusive marketing trying to persuade a somewhat downmarket customer base to spend up big on their vacation. The ship is quite spectacular and the service from the international crew was excellent. The teen area was our major concern and may be a deal breaker for us in the future. Read Less
Sail Date January 2020
We were family group of 23 on this cruise, ages ranging from 79 to 5. There were many large family groups, which was great, as it was Australian school holidays. This was our 5th cruise with RC. The check-in and bag drop in Sydney on ... Read More
We were family group of 23 on this cruise, ages ranging from 79 to 5. There were many large family groups, which was great, as it was Australian school holidays. This was our 5th cruise with RC. The check-in and bag drop in Sydney on embarkation was seamless and easy. The ship is huge! Our cabins were spacious and very clean. We had a lovely balcony which added to the spaciousness of the cabin. The cabin was serviced twice daily and our attendant went out of his way to make our stay memorable. Its a pity we didn't realise how large the was before booking cabins, I would definately book cabins closer to the elavators especially for older people. I enjoyed the long walks on the ship as I managed to get plenty steps in! The Windjammer, where we went to for breakfast and lunch was busy, but you could get tables within a few minutes. The variety of food offered was extensive and chef Joseph was wonderful in accommodating special dietary needs. The staff were friendly and the service incredibly efficient. We had dinner at Chic restaurant and there our waiters and the head waiters were outstanding in the service they provided. All the staff went out of their way to attend to our every request. All the staff were polite and helpful and RC should be proud of having such good staff. There is such a wide variety of food offerings on the ship that you would never go hungry. Pizzas at Sorrentos always went down well! With such a large number of passengers it is only expected that the teenagers were going to queue for activities such as the Flowrider, bumper cars, roller skating etc. The queues for these activities were quite long. The iFly and North Star should be booked immediately on boarding. The adults enjoyed the relative peace of the Solarium. The Pixel and I love legs shows were really good. We enjoyed all the shows and parties at 360. The resident band......well it could be improved, everything they sang sounded the same. The two comedians were average at best. I think that this 10 night itinerary should have had one extra port. One sea day too many. Noumea was really nice and the beaches and swimming good. Please note South African cruise passengers did not require visas for New Caledonia. We spent weeks trying to ascertian this before our departure and could not get an answer from RC, the French Embassy, South African International Relations department, the Government of New Caledonia and various other sources. I wish that we had know that Mystery Island did not offer any foods except barbecued crayfish. No cool drinks, no bottle water, snacks were available at all. There was not very clean looking boiled tea offered by the locals. The island is beautiful, snorkelling and swimming excellent. I would suggest that when you stop in Nomea, visit the supermarket and buy snacks to take to Mystery Island. Definately take your bottled water. Auckland was a lovely quiet, clean city which were toured using Auckland Scenic Tours who provided us with private mini buses for our group. Knowledgeable and informative tour guides. All of us thoroughly enjoyed the cruise and there were activities for all ages. My biggest gripe was the cost of wi-fi. Buying wi-fi for 23 people was not feasible and we had great difficulty trying to find each other and the kids. We generally met at meal times. RC should should seriously think about how to make communication amongst the passengers easier. I kept complaining that it was as if we were on parallel holidays because we could not find each other outside of meal times! The app should include What's App for passengers or cheaper wi fi. In 2020, it can't be a problem to have connectivity for cruise passengers. I would definately go again. Read Less
Sail Date January 2020
This is a great cruise liner, very new, excellent staterooms, and mostly excellent service. Our room attendant was the best, always excellent service and always smiling. Give him a raise! Many activities on board including IFly (!) bumper ... Read More
This is a great cruise liner, very new, excellent staterooms, and mostly excellent service. Our room attendant was the best, always excellent service and always smiling. Give him a raise! Many activities on board including IFly (!) bumper cars, rock climbing, video games, ping pong, sports court, free Zumba and stretch classes, craft (could do better with the craft classes, just gave out kits), lectures, many pools etc. Teen club was good but too many boys hanging around outside. Entertainment was first class. Some of the other passengers let their kids run around without any supervision which I did not like but not much that RC can do about it. Complementary meals and service was good, ranging from fine dining to the massive Windjammer buffet restaurant which has to be seen to be believed. I cannot understand all the whinging in other comments. I mean really, someone got the wrong parmesan? Seriously? Overall very good and highly recommended. Read Less
Sail Date January 2020
We were excited to go on the Carnival Spirit once again (this was our 3rd time with Carnival). Things started off rocky when we were advised that one of our ports Mare would not be visited due to ship maintenance. We got a $50 per person ... Read More
We were excited to go on the Carnival Spirit once again (this was our 3rd time with Carnival). Things started off rocky when we were advised that one of our ports Mare would not be visited due to ship maintenance. We got a $50 per person credit on our accounts but was looking forward to going there as i haven't been there yet. Once on board it was a pleasurable experience, The ship was completely sold out being a New Years cruise. Our steward and wait staff were amazing, they do so much work for you on the cruise that i think most people take advantage. People forget it's there Job and some people are just plain rude to staff for no reason. The ship is looking dated, they moved our favorite maitre'd (Dessi) to the Splendor which was disappointing as the one on the spirit you could hardly understand. The entertainment was fun during dinner. This cruise however was a bit different to the last few cruises: 1. Was disappointed with our cruise director Chloe, we managed to run into her a few times and each time we didn't even get a hello or a smile. On one occasion we were coming to Pharaohs Palace and was about to say hello when she noticed her family coming up the stairs behind us, she completely ignored us as we walked in. 2. Was treated rudely by a staff member in the gaming arcade which was disappointing. This cruise just seemed a more impersonal, If it wasn't for the stewards and wait staff it would have been the worst cruise we have done with Carnival. Some things Carnival need to work on: 1. Proper attire in the eating areas, the mount of time we say guys with shirts off around the buffet was ridiculous, men with hair bodies leaning over and scooping food also with kids around! 2. We used the sanitiser each time we entered and exited the food area's. Some cruise lines like Disney for instance will not let you into these areas without using it. It's for hygiene purposes especially around food. 3. Not enough things to do on board to give it variety, because we didn't go to MARE we spent 3 days at sea at the start and 3 days at sea coming home, 6 days at sea with the same repetitive things to do is too much, i would have at least preferred another port of call or some other activities on the boat to spice up the days. 4. Guys burger bar, need to monitor the food in the trays, i felt all good until i had a burger there with chips. After that i had stomach cramps for a few days after, perhaps the food can be checked for heating and also if it is out too long and removed. 5. Shore tours are quite expensive, i know you need to make a profit but $80pp for a 20 min glass bottom kayak and snorkel i could have done without the kayak for free is a bit much to ask for. Also some of the tours lacked any type of enjoyment, the turtle day tour in Vila was good day but the hosts were very DRY and food hard to eat. 6. If you have people that are sailing with you WHY would you put one at the back of the boat and the others at the front of the boat? visiting other family was a trek and a half for no reason. I love cruising with Carnival but this cruise was just not right for the reasons above, i would have loved to enjoy the trip but this time i was a bit disappointed. We may try one of the other cruise providers to see how they stack up. No more cruising for us for at least a couple of years, perhaps we will try again then. Read Less
Sail Date December 2019
We joined the ship in sydney as part of a bigger trip from the UK visiting friends. Along with another couple from Australia we were advised at the port on embarkation day that we would not be stopping at Mare (our first port) due to a ... Read More
We joined the ship in sydney as part of a bigger trip from the UK visiting friends. Along with another couple from Australia we were advised at the port on embarkation day that we would not be stopping at Mare (our first port) due to a technical issue which meant the ship had to stay anchored to fix the problem. We were not impressed as this now meant a 10 day cruise only had 3 ports! Bizarely apart from the letter issued at the dock nobody, including the captain or CD mentioned it! and the crew were very reluctant to say anything about it. Boarding was very quick and we walked straight on. Its the smallest ship we've sailed on with Carnival although we didn't really notice it was much smaller. The ship layout is nice and we particularly liked the large size of the red frog, large stage and dancefloor for what turned out to be the best cruise band we've ever seen (Music Power) absolutley fantastic! We had a balcony cabin on deck 6 midship. The cabin was fairly standard but quite tatty in places. The TV didn't work and we had to call maintenance 3 times to get it resolved. Our cabin steward never came to introduce himself as always happened on previous ships. In fact we never saw him until day 3 or 4 which was very unusual! We had to keep asking for things such as laundry bags because he'd forgotten to leave them etc, we put some laundry in a bag to get done, he never collected it and we had to go find him to get it taken away, also had to chase him to return it! The daytime activity schedule was bizarre, all guest participation events i.e trivia, games etc seem to all be held before midday, then, in the afternoon nothing was happening! weird! Also strangley the CD held 'music trivia parties' at 3.45pm?! very strange, these are usually held in the evening and gets everyone singing and joining in, nobody seemed that interested in the middle of the afternoon! The food in the main dining room was very hit and miss. some nights it was terrible and the menu was rubbish. The lido buffet was always better for dinner and seemed to have more options. As always seems to be the case on carnival ships the lunch options seems endless, might be an idea to open the iguana cantina or guys burgers in the evening a couple of nights to offer another option. Overall we had great fun on the ship mainly because of the people we were with and the rest of the lively fun australian crowd. Read Less
Sail Date December 2019
Sailed with friends for their 50th birthday. Our first cruise and I had gone with the thought that it would be like a club on water, I was correct. I was not overly impressed: lines and long wait for most meals, especially the deli, wok ... Read More
Sailed with friends for their 50th birthday. Our first cruise and I had gone with the thought that it would be like a club on water, I was correct. I was not overly impressed: lines and long wait for most meals, especially the deli, wok and Indian. As for getting a poolside seat or pod especially in adult only areha : forget it. The small pools and spas were disappointing and also crowded. Long wait to get off at our ports and on one occasion over an hour wait to get back on the boat. Paid a premium For internet and it rarely worked amd asked for a refund! Entertainment all bar the comedians in punchliner was very average ,reminded my of my daughters dance concerts. Port stops were nice especially isle pines and mare: amazing waters but the rest were nothing too exciting: noumea was a waste of time and the $55 per person ride around the island on a train was a bit Pricey, a balcony room Located on deck 9 in the middle of the boat we paid $5200 for the 2 of us, add about $700 spent on board for port excursions, drinks and some Entertainment like bingo, it worked out to be an expensive time. I’d rather go back to Bali, Vietnam or Thailand for a lot less money amd More freedom in what we do , with no lines and much better food. I’m assuming Cruising is not for me, and I won’t be rushing to do another. Read Less
Sail Date December 2019

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