24 Sydney (Australia) to South Pacific Princess Sea Princess Cruise Reviews

Although the staff service, especially at the bistro, was excellent, the food after Honolulu became somehow less tasty and with noticeable less variety. Alcohol was stupidly expensive as well as other beverages. The lack of facilities for ... Read More
Although the staff service, especially at the bistro, was excellent, the food after Honolulu became somehow less tasty and with noticeable less variety. Alcohol was stupidly expensive as well as other beverages. The lack of facilities for people with special interests ie Bridge was evident and unforgiven. The disembarkation and embarkation process in Honolulu was as good as for someone who couldn't organise a "root in a brothel". You couldn't have failed any more miserably. The Captain and officer were seen only once other than their "carnavale" (official appearance). However, special mention to Herminio, Dan, Jun, Zsolt, Jeffry, Jugoslav, Nino, Mihailo, Ni Kadek, Veronica, Olena, Angel, Desiree, Lupia and our cabin stewart Loyed. The quality of fruit, especially watermelon, also deteriorated after Honolulu. At one time pears were bruised and scared, rockmelon hard and tasteless "fit for pig" consumption. I don't think I'll choose Princess again not from an Australian port anyway. Read Less
Sail Date August 2019
We chose this cruise because we liked the idea of visiting a variety of Islands on our way to and returning from the Hawaiian Islands Leaving from Sydney was also a plus. The entertainers were of high quality and very diverse. ... Read More
We chose this cruise because we liked the idea of visiting a variety of Islands on our way to and returning from the Hawaiian Islands Leaving from Sydney was also a plus. The entertainers were of high quality and very diverse. Simulcast of 1st show in the Vista Lounge was great. Cruise director and staff were fantastic with great personality Entertainment in Vista in between early and late show was great. Game shows and other entertainment around the ship were great. Food excellent and dining service was varied. The Pub lunch was a different variance. Horizon cafe had a great variety with fresh food in abundance. Local dance groups boarding the ship for cultural display of dancing etc. We were blown away at being able to watch the AFL final series on our TV in our cabin in the middle of the Pacific Ocean. Very impressive We were able to get our pie and chips to make the Grand final perfect Read Less
Sail Date August 2019
Princess has now taken cost cutting to a whole new level. Only PLASTIC picnic plates, mugs and tumblers are provided in the buffet, Horizon Court. This really is unacceptable. Huge fares are still being charged and, with these ... Read More
Princess has now taken cost cutting to a whole new level. Only PLASTIC picnic plates, mugs and tumblers are provided in the buffet, Horizon Court. This really is unacceptable. Huge fares are still being charged and, with these changes, they shouldn’t be. I don’t eat off plastic at home when I’m not paying a huge fare. The food here is also extremely boring. Exactly the same ingredients on the salad bar were provided every single day, never changed. The “fresh” fruit was sliced and floating in some sort of liquid. Most of the hot food was sitting in fat of one sort or another. The general atmosphere in this area is like feeding time at the zoo. The service, however, is excellent. The food in the dining room wasn’t much better and two of the people on my table complained so bitterly that they were given the next night’s menu to see if there was anything acceptable and, if not, they could order something they wanted. It was very apparent that the choice of food was better in the buffet as the numbers in the dining room had greatly dropped. The cabins are extremely small with no lounge or armchair. Shampoo and conditioner are not provided but some detergent-like substance in a container in the shower which does nothing for hair but makes lots of suds, that is after you’ve managed to extract it from the container. Shower caps and bath robes are only provided on request. The televisions are tiny and not worth trying to watch especially as there’s no programme provided. The cabin steward, Melvin Valesquez, was excellent. The bed was very comfortable and the cabin was very quiet. Then again, the whole ship was quiet by 11pm as that’s when bars and lounges close and the vacuuming of the public areas begins. Lorentz, Assistant Cruise Director, was excellent in the Ryder Cup Golf Challenge in which 55 people participated. We all thoroughly enjoyed his imaginative and inventive holes. Entertainment was mediocre with too many comedians. “Encore” was an excellent show by the on-board singers and dancers which I would be happy to see again. Donny Lee Ivins (a singer) was excellent. Chris Pawley (a singer) was also very good. I would avoid Princess at all costs if this is now the standard they are offering. Plastic is definitely not the way to go in this current environment. There are too many other cruise lines now operating out of Australia and Princess needs to lift its standards if it intends to compete. Read Less
Sail Date August 2019
Sea Princess this time was a little disappointing. Embarkation was fine. ALL staff were amazing. Fancy having to smile to everyone all the time. We had inside cabin/stateroom and got what we paid for. Only there to shower and sleep. ... Read More
Sea Princess this time was a little disappointing. Embarkation was fine. ALL staff were amazing. Fancy having to smile to everyone all the time. We had inside cabin/stateroom and got what we paid for. Only there to shower and sleep. Comfortable beds and the nightly chocolates on pillow. Read the daily newspaper "Princess Patter" while eating my chocolate. Geronimo was our cabin steward and looked after us well. I lost my wedding ring on board,it was loose due to weight loss (on a ship..yeah right) After reporting the loss I didn't hold much luck for it's return. 3 days later it was found in Horizon Court by staff member Yeah!!! Another great idea since we last cruised was the wash basins in the Horizon Court on entering the buffet... never had cleaner hands and keep nasties at bay. Ate in Rigoletto as anytime diner and found this a great idea. after spending a day ashore then having to rush back, clean up for dinner at 5.30 is expecting too much. Food wasn't up to scratch and removal of sort serve ice cream a bit on the nose. My biggest bug bare was the coffee. In the Horizon I wasn't too sure whether i was drinking tea or coffee. We purchased a coffee card and found the specialty coffee slightly better, but they ran out of cards to purchase. A cup of coffee in Fiji was out of this world. Entertainment was excellent.Found it hard relocating from one end of the ship to the other in the evening for the various shows but did work off my dessert. It's your choice to be as relaxed or busy as. We had 3 lots of 5 days at sea. Rather challenging to keep everyone entertained all the time.Plenty of movies shown...inside and out. Australian sport re; NRL, AFL was also on cabin TV. Ports and shore stops were what it was all about. Will not book an onboard excursion again. They are half the price on shore. Due to the volcano erupting on Hawaii we didn't get to Hilo so left a day earlier and spent 2 days in Tahiti...wonderful. We cannot go against nature and thank the Captain for looking after us. Our cruise was mainly elderly people but very entertaining listening to their stories. We would not do this trip again simply because 31 days was too long for us. Read Less
Sail Date May 2018
What an amazing trip. The weather was perfect until Auckland. We missed 2 ports. Hilo due to the volcano eruption and Bay of Islands due to bad weather. Disappointing but could not be helped. We did some awesome shore excursions. The best ... Read More
What an amazing trip. The weather was perfect until Auckland. We missed 2 ports. Hilo due to the volcano eruption and Bay of Islands due to bad weather. Disappointing but could not be helped. We did some awesome shore excursions. The best was to visit a motu in Morea and then to swim with sting rays and sharks. The best thing to do if you get the opportunity. The device all over the ship was excellent as was the food. Good to see they have installed hand washing station in Horizon Court but need to police it more as some of the passengers could not be bothered to eah thier hands or us the sanitizer before entering. Easy to see why the sickness spread through the ship. Take a jumper to the Princess Theatre as the air conditioning was freezing at times. The entertainment was a little ordinary at times but did have some excellent guest entertainers.The trip was great value for for money. We enjoyed it so much we have booked again for the 2020 trip. Read Less
Sail Date May 2018
I chose this cruise because the dates fit with my annual leave & also for the ports if call. The staff were very helpful & friendly however the standard of the food was a little lower than my last voyage. The activities on board ... Read More
I chose this cruise because the dates fit with my annual leave & also for the ports if call. The staff were very helpful & friendly however the standard of the food was a little lower than my last voyage. The activities on board including Trivia and carpet bowls were lively & fun however the entertainment was a little one dimensional with only 2 people doing the singing in a lot of the productions. I also felt that this cruise was treated as filling in time before the World Cruise with both pools being closed for 3 days for maintenance & a major renovation being done on the Atrium fountain during the day with a grinder being used along with very smelly sealant. I thoroughly enjoyed the Ports we visited and we eere blessed with great weather. There was the usual bickering over the laundry facilities, but that comes down to the people, not Princess. Shore excursions are expensive & unfortunately 3 of mine were cancelled, one of which I received no notification. The people maje the cruise & I met some wondrrful ones. Great trip overall Read Less
Sail Date May 2018
We sailed on 1 May from Sydney and after Brisbane visited Fiji, then American Samoa, the Hawaiian Islands, the Tahitian islands, New Zealand, back to Sydney, 35 days in total. I loved the cruise and found the crew fantastic. They could ... Read More
We sailed on 1 May from Sydney and after Brisbane visited Fiji, then American Samoa, the Hawaiian Islands, the Tahitian islands, New Zealand, back to Sydney, 35 days in total. I loved the cruise and found the crew fantastic. They could not do enough for you and were always bright and cheerful. Our steward, Milbert, was excellent, friendly but courteous. The ship seems to have Art Deco decor that is very pleasing. There was a constant program of activities such as trivia, carpet bowls, enrichment sessions, presentations on the ports that we were visiting, hula dance classes, ukelele lessons, shopping sessions, art auctions, presentations by various health and beauty experts and much more. So there was no excuse to be bored. Rowena gave great talks on Hawaii and Kay Taylor seemed to give daily presentations for which she had done a huge amount of research on ports that we were to visit and many others as well. The entertainment was excellent - movies and films of concerts on the top deck and also current movies in the theatre. Each night there were 2 shows - 7.45 pm and 9.45 pm. These were mostly very good although some acts were not terrific . The in-house troupe I found excellent. The theatre filled up so we usually had to go 15-30 minutes before the show started to get a reasonable seat. We ate in Traviata - any time dining. We would have a drink at one of the bars, go to dinner about 7 or 7.30 then onto a show in the theatre. As we said , at home there would be no way that we could do that every night so that was special. WE especially like listening to the Marjdor Duo and watching couples dancee, usually before and after going to a show. Some people complained about the food but we found it terrific. Huge platters of smoked salmon at breakfast and a wide range of other items, both hot and food and heaps of desserts in the buffet and mostly good a la carte offerings in the 2 dining rooms. One night we ate in the Italian restaurant Corniche and it was OK if you just wanted pizza. If you did not like what you ordered waiters were only too happy to get you something else. The pastry chefs and curry makers were particularly good. We had 5 formal nights when the food was particularly special - lobster, filet mignon etc and the souffles and frozen souffles were superb. I have been on other cruise ships that had norovirus go across the ship but this did not happen on this ship. I was delighted to see that there are wash stations at the buffet and most people were diligent about using them. The coffee, whether room service or in the buffet or in the restaurant was poor in my opinion so we bought coffee cards in order to be able to buy an espresso each day. Well worth while. I always took the stairs, never the lifts, and actually lost weight on the cruise. Many people only took the lifts. Unfortunately my partner had an accident early on and his whole cruise was compromised due to his inability to walk without pain. The doctor on the ship was excellent, as were the nurses all of whom attended to me when I came down with 'flu and was put in isolation (fortunately that was on sea days.) Several people were coughing from the beginning of the cruise so I was not surprised that I got sick. The airconditioning was very cold especially in the theatres and I needed a warm wrap each night. There seems to be a laundry and ironing board on each deck and you simply swipe your sea pass to use the washer and dryer (iron is free). We heard of arguments and more or less avoided it, washing out daily in the stateroom and deciding to use everything we had packed and do a major wash on our return home. Some booked ship's excursions were disappointing - the trip on "le truc" in Bora Bora was very bad for us - we were at the back and were badly bounced around and my partner's knee was injured even more - it seems like it is a new Mercedes body on a wooden chassis with little to no rear suspension -I was most upset and cross about this. And we had the briefest of stops at Matira beach and a long stop at sarong making and sales - oh no - the beauty of Bora Bora lies in the wonderful lagoon - what a let down this was for us and on our return we had to go back to the ship - no time at all to go back to the beach - I will never be able to return and am so sad about that. The island tour in Pago Pago I found so so with only little information coming from the guide. The glass bottom boat trip in Kona was brief and very close to the coast so I did not find any of what we saw very impressive. In Honolulu, after a good ship's tour of the eastern end of the island and the magnificent Pali (mountains) we took ourselves to the fabulous iconic Royal Hawaiian hotel for lunch and had the original Trader Vic's recipe mai tais in the Mai Tai bar almost on Waikiki - what a thrill - and then we moved to lunch at a table right next to the sand - lovely. That was a highlight. Other highlights were Moorea for the drama and romance of the sharp volcanic peaks and the beauty of the lagoons and crystal clear water in Bora BOra. We could not go to Hilo due to the volcano and instead had an extra day in Papeete - that was great and suited us well. We also could not go to Bay of Islands (NZ) due to weather and that was most disappointing especially as we then took 3 days not 2 to cross the Tasman. I hope this helps. We found the cruise almost too long for us and were happy to go home. But it was the only cruise we could find that started and ended in AUstralia and included a reasonable length of time in Hawaii and Tahiti. The cabin (we had a balcony on deck 9 was well located (near the sites) and quiet but we found it cramped and smaller that we had on Celebrity. Read Less
Sail Date May 2018
It was on our bucket list, and we are glad it was. From start to finish it was excellent . The staff in all departments were so helpful and always smiling. Quite lot of passenger's should take lessons from them. Our cabin steward ... Read More
It was on our bucket list, and we are glad it was. From start to finish it was excellent . The staff in all departments were so helpful and always smiling. Quite lot of passenger's should take lessons from them. Our cabin steward was(John) looked after all our needs and was always helpful and smiling. Dining was magic and the Rigoletto waiters made it all worthwhile. Entertainment , apart from a very good guitar soloist (Cameron.) the rest were great, except The Elton wanabe . Worst show we have ever seen. Even though we missed out on couple of ports, we would rather be safe than dead . So good choices by the Commodore. Shore excursions were great and what we expected. You may be able to buy cheaper onshore , but at least you have security, knowing that the ship will wait for you if the unexpected happens. TOTALLY had great time. Read Less
Sail Date May 2018
I chose this cruise because of the ports - Fiji, Hawaii and French Polynesia. Firstly Suva was quietly dropped off our schedule and the passengers informed at embarkation. The reason given, the ship had to travel slowly because of the ... Read More
I chose this cruise because of the ports - Fiji, Hawaii and French Polynesia. Firstly Suva was quietly dropped off our schedule and the passengers informed at embarkation. The reason given, the ship had to travel slowly because of the maintenance. Sure we were given $100 fully refundable onboard credit. But I was very disappointed to miss this port. At Pago Pago we were late docking because another Princess ship was in Port and Pago Pago only has 1 pilot and 1 tug. The reason for going to Pago Pago, so the entertainers could swap ships! Hawaii Islands were great, the Captain tried to make up for some of our disappointments by taking us the wrong way around the big island of Hawaii (called Hawaii) so we could see the lava flow. I think all the passengers appreciated that gesture. We were anchored off one of the Hawaiian islands when the generators went down, there was no power for 1 1/2 to 2 hours. In every port we had to put up with banging as the ongoing maintenance took place. The tenders had to sit out and wait in the ocean as they could not dock until the power came back on. The food was OK, the fresh salads for lunch in the Horizon restaurant were very good. I did not try the one specialty restaurant but I did hear good and bad reports. The cabin was comfortable but needed up dating, the linen was not a pure white it was cream, one sheet had hole in it. My cabin steward was a very pleasant young man always smiling always welcoming. The dining room waiters were friendly and happy. In fact I could not fault any of the crew, everyone was helpful, obliging and friendly. I did enjoy the cruise and the other passengers but certainly not Sea Princes which is very tired. The rating I have given is for the ship not the ports, crew or other passengers, they get a 5 out of 5. Would I sail with Princess again? Yes, but only if it is a reasonably new ship, not any of the older smaller ships. Read Less
Sail Date April 2017
We chose this cruise for the ports and time away, but unfortunately some our ports had changed before we even got on, so weather was not an issue, the ship itself is very tired and in need of a total refurbishment, not the dining areas, ... Read More
We chose this cruise for the ports and time away, but unfortunately some our ports had changed before we even got on, so weather was not an issue, the ship itself is very tired and in need of a total refurbishment, not the dining areas, they were great. The rest of the ship, around the outside decks, leaking roofs in hallways, tiles adrift outside around the pool etc. Furthermore, Princess Cruises thought it would be ok to do non critical, routine maintenance on the ship, particularly Deck 7, whilst at sea, all day from 8:30 till 4:00 you could hear grinders, hammers etc etc. a lot of passengers complained, but the works still continued. The meals and food are excellent, and service is second to none, but the ambience and presentation of this ship was very disappointing. I don't know how passengers will feel after the current 104 day world cruise? Maybe all the work has been completed on our cruise? We certainly won't travel on the Sea Princess again. Read Less
Sail Date April 2017
Arrived at White Bay terminal Sydney. The whole process from unloading cases to completing paper work and moving through customs and immigration was completed within the hour. When we arrived at the cabin on deck twelve are luggage had ... Read More
Arrived at White Bay terminal Sydney. The whole process from unloading cases to completing paper work and moving through customs and immigration was completed within the hour. When we arrived at the cabin on deck twelve are luggage had arrived. Because this cruise is thirty five days next to no children or teenagers. Lots of people in there seventies. We had dinner that evening in the Horizon Restaurant the standard was outstanding and the food presentation, quality was of a high standard. During the cruise they have theme food nights and they deck out the restaurant and tables and staff it looks slick and leaves a good impression. First impressions of the staff great they really want to help and want you to enjoy yourself. Plenty of information in your cabin on your ports of call and includes points of interest. Here are some pointers. Cocktails from approx. $14.00 AUS each beers and ciders approx. $6.50AUS. For smokers deck twelve and seven are your designated areas. Deck twelve is undercover and next to the bar and toilets. Cigarettes. You are able to buy a pack of twenty from the bar for $10.00 AUS. You have three styles of plug in your cabin only one is Australian I suggest you take a power board with you. Watch your cruise card near yous phone or I pads, they wipe all your information and you also cannot get into your cabin. I replaced mine four times. This cruise was full so meal times especially breakfast becomes an ordeal you need to go early say 7am or late say 10.15am this way you miss the madness. Dinning of an evening has two seatings one at 5,30pm the other at 7.45pm. if you go as a group you will not be seating at the same table. See the Maitre D Hotel, he should be able to sort you out. We dined at the Sterling Steakhouse cost of $25.00 per head. You have a selection of steaks, pork or lamb.Good selection of wines, wine prices compare with a restaurant or pub. The meal and service was outstanding. To Richard, Malcom & team thanks for a great evening. Nice touch the next day receiving a thank you letter for dinning there. We went back again before the cruise ended. You have to try it its the best $25.00 you will ever spend. Plenty of areas to sit they have thought through the seating in public areas. Shops on deck five I found them poor pricing over the top. The prices back home cheaper. If you want to buy anything wait till you first port of call or ensure you buy it before leaving. My friend bought a three pack of batteries for his camera cost $13.00AUS. They do have sales from time to time for three hours at a time and up to 75% off. These sales are usually held in the dinning room. Deck Five La Patisserie coffee yes comfortable seating yes but a total lack of cakes and pastries if you call a tray of cakes and pastries a patisserie? Deck seven the Whisky Nook were this is placed looks like a after thought it is uninspiring and does not really invite you in.Each time I went passed it was closed. It is not what I imaged. Deck twelve New Zealand natural ice cream this is new to the ship. Nice selection and most likely very good quality but the price for a Banana Boat $9.80AUS. Did not buy one to dear. Deck Seven. Photos very good staff very friendly and helpful but wow the prices we bought three A4. Cost $90.00 AUS. To watch a show in either theatre good luck, we gave up we would go up to three quarters of an hour before the show and the places were full. All the oldies get to the theatre's well before the show starts up to one, one half hours before, they sit there doing knitting or reading books. They video link the first show to the other theatre its not the same. Entertainment. Not the best. 85% of all the entertainment was centred around deck seven I did a straw pole on some of the passenger's and they all agreed this was the worst they had experienced. We has a fifties/sixties night on deck twelve they played ABBA songs 70,s. Another night we had a BEE GEES night one hour allocated we got approx forty minutes the movie on the big screen ran overtime. The crossing the line ceremony and a dance evening was great. We had a Disco another night by BJ Frosty Seven people turned up. Reason people had been out all day ashore in Papettea and came back buggared. The show should have really been held the next night which was a sea day. Shore Tours. We booked one well in advance,it got cancelled yes we got our money refund this was the night before we were due to go. We were very disappointed with the way it was handled they did not come back with any options and we had no time to rearrange anything. Normally we arrange our on thing. we search out a taxi driver agree on a rate for four hours for four of us then go On average we paid $50.00 US per hour for the four of us. The weather for that time of year was overcast ever where some rain and temp in the mid to high 20,s very comfortable. Disembarkation. Went very smoothly we were off the ship by 9.40am straight through immigration and customs at the airport by 11am. This was a cruise we crossed off the bucket list. We meet some great people and exchanged stories and along the way had a good laugh. This cruise is not suited for the young or families. The average age on the cruise was late 60,s early seventies. Will we use Princess Cruises again? Yes but not this ship even though it was well maintained it is showing its age. Read Less
Sail Date April 2016
We are 2 pensioners in our early 60's visiting Australia for the first time - and what a 'fair dinkum' city Sydney is - good on ya! We stayed 6 nights at Simpsons, a small Boutique hotel in Pots Point, very comfortable and ... Read More
We are 2 pensioners in our early 60's visiting Australia for the first time - and what a 'fair dinkum' city Sydney is - good on ya! We stayed 6 nights at Simpsons, a small Boutique hotel in Pots Point, very comfortable and conveniently situated for easy access to Sydney's tourist attractions. On the 14th July we embarked on the Sun Princess, bound for the South Pacific and Hawaiian Islands through a checking-in process which took about 3 hours. We were shown to our stateroom which although small, was comfortable and adequate for our needs. The ships programme, communicated through the daily Princess Patter and morning cruise director show was very informative, particularly the information relating to the various ports of call. We opted for traditional dining in the evenings where we had excellent attentive waiter service from waitrons Suraporn and Rommel. We enjoyed the activity where experienced presenters gave talks on specialist topics and we particularly enjoyed the talk on the Japanese invasion of Pearl Harbour and the ones on Astronomy relating to the planets. All staff on board were pleasant and helpful with a special mention of Rodrigo, our cabin steward. We enjoyed the evening entertainment which was a mixture of production shows and individual acts from celebrities who joined and left the ship at the various ports of call. Of the many shore excursions we chose to do the ones where we could snorkel seeing sting rays, reef sharks and colourful tropical fish. The only downside of the cruise was a nasty flu virus on board and while Princess are not responsible for how the virus came on board, we feel that they do have a responsibility to manage and control the spread of the virus. Symptoms of the virus were a fever followed by nasal congestion and a hacking cough. It appeared that far more than half of the passengers developed this hacking cough which was prevalent in all the public areas, spreading the virus like wildfire. Many passengers who visited the doctor on board had paid very high fees for consultation with the doctor and subsequent medication and this is where we felt that Princess cruises could perhaps have done more. Because of the expense of seeing the doctor many passengers avoided consultation and instead of the situation being under control, the sickness became an epidemic. I myself had the virus a week after joining the cruise and after abating it came back with a vengeance in the last week and I had to consult with my local doctor on my return for antibiotic medication for a secondary infection. The average age of the 2000 passengers on board was 73 and hearing uncomfortable rumours of deaths on board we did see one dead body carried off, which to be fair to Princess, may or may not have been as a result of the virus, as elderly passengers are always at risk of passing on. Given that the sickness was an epidemic affecting most passengers, and not the odd passenger requiring treatment, we felt that Princess, rather than making money for the medical department, should have charged a reasonable doctor consultancy fee and made prescribed medicines readily available at cost, so that the majority of passengers could continue to enjoy the cruise. We also felt that the situation was 'kept hush' by the staff members responsible for crew liaison. While given statistics on the no. of nautical miles travelled, the no. of litres of diesel consumed, the no.of eggs eaten etc. no mention or reference was made of the no. of passengers affected by the epidemic. Having to catch an early morning international flight from Sydney our ''carry your own luggage' disembarkation went very smoothly. In summary, we did enjoy the cruise itinerary but felt that full enjoyment was not achieved due to this nasty virus. Read Less
Sail Date July 2015
We have just disembarked from our cruise around the Pacific.We had 5 stops in Hawaii, plus stops in Tonga, Samoa (both Western Samoa and American Samoa), 4 stops in French Polynesia and Fiji. We enjoyed the whole cruise. The food was ... Read More
We have just disembarked from our cruise around the Pacific.We had 5 stops in Hawaii, plus stops in Tonga, Samoa (both Western Samoa and American Samoa), 4 stops in French Polynesia and Fiji. We enjoyed the whole cruise. The food was up to the usual Princess Standard plus the 50th celebration desserts were amazing. We had an inside cabin and it suited us fine. We didn't spend much time in there anyway. Entertainment was awesome. There were a whole lot of new productions so everything was new and vibrant. The performers were outstanding, some of the best we have seen. Most of the other entertainers who got on at the different ports were very entertaining which made for an enjoyable trip. Shore excursions. We decided to do our own organising in the different ports. In Hawaii we used Robert's of Hawaii and well organised. In Kona we went with Hawaiian Walkways for a very different experience. Most other ports I downloaded walks and they turned out to be worth while. In Moorea we went with Francky Franck and he was excellent and very knowledgeable. In all a very good experience and we got to see things we might have missed otherwise. The service in the bars and the Dining room was fantastic. All of them had incredible memories for people names and that meant we always were treated very well. One of the Bar waiters made all the Mothrers roses for Mothers Day making it a special day. Read Less
Sail Date April 2015
My husband and I took this cruise because of the itinerary. I'm in my early 50's and was considered young! We met some lovely people onboard but unfortunately it felt at times like we were on a floating convalescent home. The ... Read More
My husband and I took this cruise because of the itinerary. I'm in my early 50's and was considered young! We met some lovely people onboard but unfortunately it felt at times like we were on a floating convalescent home. The food in the Horizon Court has deteriorated and the quality of the food each night in the dining room was hit or miss. The food was sometimes lacking flavour, salt or spice. The food was sometimes bland but the waiters did their best to please us. On my four previous Princess cruises I've always enjoyed the fish dishes, but they were overcooked and tasteless frozen fillets. Cafe Corniche is the standout restaurant for lunch or dinner if you like pizza. Princess have really got to lift their game with daytime activities. I found some of the activities like carpet bowls, paper airplane throwing and toss the bean bag quite lame. Unfortunately most of the entertainment was only put on at night and sometimes this coincided with dining times. I used to enjoy an afternoon movie in the Princess Theatre but this was not possible for the first few weeks as the dancers were rehearsing new shows. This should have been done before they boarded in Sydney. The theatre was never large enough to accommodate all the passengers who wanted to attend the tour and port lectures. Each evening the elderly would queue up for the shows so they got a seat. Princess needs to address the stench of sewerage throughout the ship! Try the Royal Princess instead, you won't be disappointed. Read Less
Sail Date April 2015
Staterooms: 2/5 The staterooms are small like many other cruise ships. However, these are even smaller than the staterooms of some other cruise lines. In addition, the first room that I had on the Sea Princess, A527, was old and outdated. ... Read More
Staterooms: 2/5 The staterooms are small like many other cruise ships. However, these are even smaller than the staterooms of some other cruise lines. In addition, the first room that I had on the Sea Princess, A527, was old and outdated. The drawers were broken and did not slide out easily. The temperature settings for the water in the shower did not work well at all. Sometimes after leaving the shower on for a while, the water will get VERY hot, and even setting the water at the lowest temperature will not make any difference. As with any old ship (or building), the walls are very thin. You can hear people in the rooms around you coughing, and can hear conversations in the hallway very clearly. In the morning, expect to wake up to the sounds of housekeeping cleaning the rooms near you. In our room specifically, A527, there was a spot on the floor that would bend and pop in and out of place. It's as if it was a metal plate that had a bend in it. It couldn't be triggered by just walking around the room, but when the ship was in motion, it would have a loud "pop" when it would go out of place, and then another loud "pop" when it popped back into place. It would be as loud as someone banging on a door or a wall. If it were just the sound, it may not have been as bad, but when it did this, since the foot of the bed was near this spot, it would shake the bed too. During the first half of the cruise, it would only do this every few minutes or so when the ship was in motion, so it somewhat could be ignored (although it still led to nights without good sleep). However, near the end of the cruise, this area would pop in and out of place every few seconds, about 5 to 8 times a minute. This caused us not to get any sleep at all, and we finally got the front desk to switch us to another stateroom. Keep in mind that this cruise was completely sold out, so we were only able to switch to another stateroom because one cleared out after one of the passengers disembarked the ship early. The cruise staff said they would try to fix the issue, but being that this cannot be observed unless the ship were in motion, eventually the customer relations manager took charge and moved us into an upgraded oceanview room E338. This room seemed to not have the issues of the other room. The other room was an inside room, and this was our first time staying in an inside room whereas in other cruises we had always stayed in an oceanview room. However, normally the only difference between the 2 was that one can see the ocean. Still, after staying in the oceanview room during the last few days of our cruise, it is apparent that there are major differences: • Slightly larger stateroom, but still smaller than some of the staterooms of other cruise ships. • The deadbolt lock actually locks. • None of the cabinets are broken, so they all roll out smoothly. • The hinges of the bathroom door is more stiff. This prevents the door from swinging open and close while the ship is moving. This was an issue with the original room. Finally, the hallways and staterooms (actually, just about everywhere on the ship) smell bad on the Sea Princess. I know that many cruise ships have issues with people's flatulence or whatever, but this one is especially bad. It smells like urine/feces walking through many of the hallways, and that smell eventually gets into the staterooms as well. Entertainment: 2/5 The shows are all made for the senior crowd on the ship, which makes up over 95% of the passengers. Almost all the music is from the 1960's or older. This is fine, but at least have more variety that caters to people of other age groups as well. I would have appreciated music from the 80's at least. I'm in my 30s, so I'm not exactly a kid (relatively speaking), but entertainment options on other cruises that I've been on had much more variety than the ones on the Sea Princess. Aside from the shows, the rest of the onboard "entertainment" is pretty much a joke. Princess Cruises tries to turn almost anything into a way to sell things to the passengers, whether it be items from their boutique shops, seminars for their spa, fitness classes, teeth whitening, etc. Their "late night parties" are always empty since as mentioned earlier, almost all the senior passengers go to sleep as soon as the last show ends, and the few that remain aren't enough to get more people to stay. Food: 3.5/5 The food on the Sea Princess ranges from decent to good quality. The buffet food can be hit and miss, but the problem with the buffet food is that it's almost the same thing every day. While this is fine for a short cruise (< 5 days), this cruise was for 13 days. 13 days is a long time to see pretty much the same stuff every day. The breakfast looks almost identical each day. Lunch and dinner have almost the same items with very few changes. The restaurants, most of the time, have better food. There's a good variety every day, and the quality is good. One thing I noticed however, is that while many other cruise lines have top quality food on their formal nights, this doesn't seem to be the case with the food on this cruise. The formal night food was about the same as every other night. Service: 3/5 The service in all cruise ships is generally very good. The main server that we had at the restaurant was excellent. However, for the nights that they had the flexible dining times and we would get different servers, the service was just average for the most part. One annoying thing about the way Princess handles their buffet dining room was that they would always try to close off about half of their dining room, especially during breakfast and lunch. Even when it got busy, this would still be the case. This would lead to not enough tables for people to sit. I know that they don't want to have their staff run everywhere trying to clean up after people in the entire dining room, but there were many times when there simply were not enough tables available, and people would walk around for a long time looking for an available table. We even had our table taken over by another passenger once, even after we had just put our plates down on the table and had just left to grab a drink. Housekeeping for the most part kept things clean. Some things would be missed, especially on the days where our normal housekeeping person was ill and another person had to take over. Ports/Sailing: 1.5/5 For a 13 day cruise, we ended up having 7 days at sea and only 6 port days, when originally it was only supposed to be 5 days at sea. Overall, 3 of the 8 original ports were cancelled. Now, I do understand situations of weather preventing access to some ports. This was a cruise to New Zealand in October, so yes, there are some windy conditions. The first two sailing days were very rough with many people getting seasick. However, those are just the conditions of the sea, and that's not what I'm using when I give this rating. The first port delay was Tauranga. It was reported that there were windy conditions, and this prevented the ship from getting into the port. The ship had to wait and recheck every 4 to 7 hours. This of course took up the entire day, and the ship did not get there until night time. Still, Princess Cruises was intent on having this be one of the stops, and therefore, everything else became delayed a day. The problem is that this resulted in the cruise cancelling the last TWO ports in the Southern tip of New Zealand, and replacing them with a much less interesting port in the MIDDLE of New Zealand. One would think that they would just cancel one other port and continue traveling the original route. Therefore, this was no longer a cruise that went AROUND New Zealand. It would only be one that visited a few different ports in the North Island, and a couple less interesting ports in the South Island, and then go back through the middle. So schedules change. The part that is the most irritating about this was that Princess Cruises would use the weather as something that they could blame for everything, and that it was always for "the safety and security of our passengers". The exact wording used in the memo when they cancelled the last two ports read as the following: "The forecast weather for later in the cruise from Port Chalmers to Fiordland is expected to intensify around the south end of New Zealand. As the safety and security of our passengers and crew is our highest priority, and to avoid the worst of the weather, we have made the necessary decision to cancel our calls to Port Chalmers and Fiordland National Park." This satisfied many of the passengers on the ship, since after all, "There's nothing we can do about the weather." However, I did check the weather for those locations as the cruise continued. According to the weather forecast as those days approached, the actual weather was excellent, even better than the weather in the other ports. It seems Princess Cruises just used weather as an excuse to skip the Southern ports of New Zealand when they really needed to stop at Tauranga an extra day to resupply. It just feels like Princess Cruises is very dishonest in what they tell their passengers. Also, there were many delays getting people to shore at the ports. Some delays were due to weather, but even when weather was not an issue, the cruise ship would have issues with the tenders and even the required local shuttle buses, even after the cruise staff promises that "there will be no tenders and the buses will be a smooth operation". Well, tender tickets were still used for the buses, and there was always still a large delay regardless. Overall, Princess Cruises is very disorganized, and cannot handle any situation that changes their plans, including the disembarkation of the ship. Overall: 2/5 I guess we would fit in more with the rest of the crowd if we were retired and didn't mind spending so much time stuck on a ship. However, due to the quality of the staterooms and the loss of time at the actual ports in the schedule, I cannot recommend the Sea Princess. The overall feel is just that Princess Cruises just does things to get as much money from their passengers, and don't care to deliver as promised. When passengers pay so much to see certain locations listed in the agenda, at least make it look like you are really trying to get them there. Of the different cruises that I have taken, this one was the worst. I can't say that this was a good way to spend our honeymoon, and that I'm glad the cruise was not the only part (although a large part) to our honeymoon. Read Less
Sail Date October 2013
I really did not want to write a review as sometimes I think it is better to say nothing, but since you asked for one. Boarding was well handled at the White Bay Terminal our first time there, assistance with the luggage was also given now ... Read More
I really did not want to write a review as sometimes I think it is better to say nothing, but since you asked for one. Boarding was well handled at the White Bay Terminal our first time there, assistance with the luggage was also given now that we are 76 and 83. Cabin was adequate the usual for Princess however one chair for two people is not enough. It is not comfortable to be sitting on a bed at our age to watch TV and if you wished to eat in the Cabin for some reason it was most uncomfortable. The little stool under the dressing table should be a chair. To people who have not sailed before the food would have been OK however it was mediocre and we had to ask for extra vegetables as three asparagus spears or half a grilled tomato with meat is not a good meal. So we asked for extra vegetables and what we got each night was a plate of steamed or boiled tasteless vegetables night after night. This from a German chef and my background is German. COME ON. One night there was Indian food well by this time we had eaten what was available on the left had side of the menu several times during the trip, so we thought we would go to the buffet. At our age we cannot eat this spicy food and guess what more of the same, the little that was not Indian had already gone so everyone fled to the Pizza place which was packed. Really have some sense not everyone likes these specialised nights and they should provide less of it at the Buffet so that you have an option. We did not wish to eat at the Buffet at night and stand in a line and the dining room was 2/3 empty at night. People did not go to their tables even though they booked them and for the six at our table only 2 of them were there most nights the other two only showed up twice in 35 days, so no opportunity to meet anyone differnt. On asking the Maitre'd why if these people did not wish to use their allocation they could not allow others to join us is something we were unable to understand. A note to their cabin saying that there is a waiting list of people who would like your early sitting if you no longer wish to use this sitting so someone else could take their place, so for 35 days we had the company of just two people. People sitting around us had no one at their table either of 10 just 2 people sat alone so let them move over to ours, NO that cannot be done. The beds were so hard after 3 days of not being able to sleep we found out through someone else we could get an overlay thank goodness as I had terrible pain in my shoulders and hips, so that was solved. No newspapers. On every other ship we have ever been on they used to put out a small paper each day in the Library with the news of the main countries of the people on the ship, that was not available. Scrabble boards disappeared to rooms and never came back they had to make an announcement to retrieve them over the morning TV. No shampoo in the bathroom and I was told I could use the Body Wash to wash my hair I just could not believe it so went with the Cabin steward and asked him to open his draw on his trolley and there it was, plenty of shampoo, things were never replaced without us having to leave a note each time or go and get it ourselves. Then we come to the entertainment. In all our years of cruising without a doubt this was the worst. All local Club entertainers which we have seen time and time again throughout Australia and we know this circuit very well as one of our daughters used to perform on it. Only 3 of all the Australian entertainers were of a decent calibre, until the LA Princess company came on board in fact one Comedian was so terrible it was unbelievable. Talk about saving money no one from overseas. Really we don't want to have the same entertainment that we get at home when we go on holidays. COME ON. Now we come to the last part. THE SMELL that permeated the ship for 2 1/2 weeks because someone had destroyed the enzymes in the toilet system. It was just awful with no explanation until someone we knew said a passenger who was an engineer had an interview with the Chief Engineer and threatened to sue so that finally they came clean and said there was a problem announcing it on the morning show. Can you even imagine travelling with that smell for one day let alone 2 1/2 weeks. Thank goodness we had a balcony and could open the door.but the wind was not always blowing the right way. As for the movies on deck, where can you sit without this horrible noise and read a book by the pool, you can only go back to your cabin, as one side of the promenade deck had smoking and the other side was windy. There was a Canadian couple on board she was a CEO of a rather large company and they had come to check out this cruise as friends of theirs wished to do it and they were so appalled about conditions and service in general she showed us the letter she had written to the Company. No ship going out of North America would dare to have these problems without firstly compensating their clients and secondly apologising. Regrettably a lot of Australians are first time cruisers and have only sailed out of Australia and have no idea of the standards set overseas that are required by clients in the northern hemisphere and think that which was served to us here is acceptable. We will never again travel any Princess or PO ship out of Sydney as they serve to the lowest common denominator and that is why you will see such a divergence of opinion on this cruise. The lady that we met who was a cleaner thought it was wonderful but then she had not been on a ship before. The other thing that shocked us was that there were a lot of disabled people on board who needed to use the elevators and could not walk the stairs and sadly a lot of our Ozzies had left their manners at home in doing the right thing in helping these people. Talk about Ugly (Americans) Australians. We were ashamed of them. There are a lot more ships coming out of Australia now and a lot more competition hopefully this will make them improve their standards. NEVER AGAIN PRINCESS, TWICE WAS ENOUGH THE OTHER ONE RAN AGROUND IN VUNG TAU among other things and we thought that was bad luck. Disembarkation went smoothly but a lack of Taxis had to call our own. Shoe excursions we did two with the ship and they were OK, however in most cases we arrange our own before we leave to suit our own times and were especially glad that we had done this in Pago Pago as the ones arranged by the ship were very hot and uncomfortable for the older passengers and they came back very distressed. However we were extremely disappointed when there was none for the Isle of Pines and so did not get off the ship only to be told that there were buses available when you got there but it was deliberately not advertised by the ship as they would not make any money out of it and that is exactly what they did on the Dawn Princess when we sailed with her. At our age you do not get on a tender if there is no transport available just to walk around in the heat.   Read Less
Sail Date September 2013
This was my second cruise and I enjoyed it. Alan and Alana at Crooners Corner, this was our fav place to go to at 8.30pm each night we were on the cruise. The buffet is really good and also our restaurant was great. As we mostly ate ... Read More
This was my second cruise and I enjoyed it. Alan and Alana at Crooners Corner, this was our fav place to go to at 8.30pm each night we were on the cruise. The buffet is really good and also our restaurant was great. As we mostly ate at the buffet the person who was in charge of our table in the restaurant rang us up to make sure we were ok. I told him that we were eating mostly at the buffet. I really appreciated his concern though. The 7th deck has a walking track around the ship. 3 times around and its a mile walk. We walked 3x morning afternoon and evening Its a nice place to just watch the sea as we walked. Every thing was really good. My only complaint was that on 7th deck when we were watching the Fiords in New Zealand and a few people were smoking. I feel that smokers should have a eara to them selves. 7th deck with people running and walking and also is a good place for watching things like fiords in New Zealand. The swimming pools were stone cold and for the first few days no one could swim. It the ship is in a place that is known to to be cold. the heating in the pool should be turn on so we can swim. Eventually the pool was turned on. But I could only swim the second week due to it being freezing. On the day before we left the ship we booked a trip for latter in the year, a 5 week trip to Hawaii. The female person who helped us with the future cruises was very helpful I look forward to returning to Sea Princess Alan and Alana in Crooners corner was the high light for me on the trip. The quiz run by Alan was very very good and entertaining and very well run. Christine Read Less
Sail Date February 2013
Just got back from New Years eve cruise. Here is the high (sic low) lights of the 14 days. Before embarkation you are issued with a cruisecard - it is your onboard credit/ security card. Upon entry stood in a cue for over 20 minutes only ... Read More
Just got back from New Years eve cruise. Here is the high (sic low) lights of the 14 days. Before embarkation you are issued with a cruisecard - it is your onboard credit/ security card. Upon entry stood in a cue for over 20 minutes only to find out this was to have a hole punched in the card - great 1st impression. Hey - puch a hole in the card before you issue it!!!! Then into another cue to be stung $8 for a lanyard to hang this card from your neck. 50 cent lanyard for $8. The Moral - bring your own lanyard and avoid any cues unless you know EXACTLY what the cue is for as the crew won't tell you and often its to up sell you. This is the 1st of many up-sell episodes onboard. Ships itinerary was changed due to cyclone- no one can help that - but this throws out all the booked shore excursions. Ship avoids telling passengers to last minute that the excursion they have booked is now "altered" to offer less excursion but same price and if you don't realise this 48hr beforehand they won't let you cancel. they knew upto 10 days beforehand that a lot of the shore excursions would deliver less than that was advertised due to dates and times changing but made no attempt to contact passengers in enough time to allow them to cancel or change. I found out that some of the experienced passengers knew this would occur and cancelled, then the ship sold this spot to another less suspecting passenger who was wait listed for the same excursion. As we found out the ships excursion fee was upto double what is normally charged for the same excursion if booked off the ship. So much for group discount. Absolute RIPOFF. Do your own research beforehand. Ship is overpriced and deceitful. Do NOT, repeat DO NOT book another excursion via the ship. No dryers to dry clothes. Tip - they will offer complimentary drying of your clothes but only if you complain. Tip - to get anything fixed or done - you have to complain. They will not proactively inform you of what you can do. Makes for a great, relaxing holiday when you have to whinge all the time simply to get something that you have already paid for. Cocktails are $11 for a glass of ice and some cocktail if you are lucky - maybe 3 mouthfuls per glass. bottled water $5. Softdrinks (cans) $2.50. Buy a sticker that gives you unlimited soft drinks (post mix) its worth it if there are more than 2 kids. Ship was affected by vomit and diaohhea bug - quarritined people made to stay in cabins and all self service aspects stopped( ie food and drink etc), ie staff served you which delayed service immensely. You often had finished your meal before your drink order was taken. No cold water in the health spa or gym to stop bugs spreading and tap water on ship runs warm. Takes some water bottles and refrigerate them at night (that is - if your fridge works). If you enjoy a nice coffee - don't go on this ship. Coffee card is $35 for 10 brews. This was the second most common complaint I heard after the shore excurion rip offs. If you can take your own coffee you might be able to get one of the crew to brew it - good luck as they are programmed robots who simply follow procedure. Gym has limited equipment but adequate. Health spa is nice but over priced - check what discount they will offer if you book multiple sessions. Take an umbrella and some rain gear for going ashore. At Isle of pines the cue to return to the main ship was over 90 minutes long- standing there in high humidity, rain and heat without shelter - tragically poor organisation and no communication. Just great if you have kids or are elderly. They don't tell you where toilets are etc on the shore excursions. THe offered lunch on one excursions was a pack of arnotts biscuits - "only take one please" and a bottle of water = A$80 - BARGIN Take a power board as limited power points in cabins to charge all items we use these days. INternet $65 per 100min or $0.75 per minute and slow speed so avoid skype etc. In short - don't go. Read Less
Sail Date December 2012
We are a family of four, including two teenage daughter (19 & 17). This was our 13th cruise, 4th with Princess (on second on the Sea Princess) so we knew what to expect and were no strangers of the consummate host policy as well as ... Read More
We are a family of four, including two teenage daughter (19 & 17). This was our 13th cruise, 4th with Princess (on second on the Sea Princess) so we knew what to expect and were no strangers of the consummate host policy as well as the standard of other ships and lines. Our cruise visited Fiji, Vanautu and New Caledonia over 14 night on the Sea Princess and was a New Years Eve cruise. Due to Cyclone Freda we had to rearrange our itinerary and divert the bad weather, which meant we arrived late to Noumea by a couple of hours and had our Vila port delayed to one of our sea days. Some things which weren't to our liking or contained some issue: The tender service wasn't up to scratch. Accidents occurred at one of our ports (Savusavu, Fiji) which included a heavy collision causing glass damage and the tender not being tied properly to sure. The service was often slow and uncomfortable, taking up to 45 minutes once to proceed ashore. There was a strong smell of diesel and no open windows. On one occasion a window was left often at the front of the tender and the boat was speeding at a significant pace over large enough waves; when a large wave was hit, the water enter through the tender, hitting and soaking the two front rows completely a couple of times. The service over New Years was slowed, not that we minded. We enjoy our dinner and drinks service to be relaxed, yet for those of you more fussy or experienced passengers you wouldn't enjoy this. Nevertheless, this was only due to the influx of crowds due to the holiday cruise and the high standard of perfection needed to be upheld during the season. The steak in the dining room was inedible due to its toughness and the crème brulee had no crunch and was freezing cold. Beside that the food was quite wonderful. If you don't mind heading upstairs to the Steakhouse and paying 20 extra per head, it's an amazing culinary experience. We make it an event every Princess cruise we do. Unfortunately the spa was a major let down, especially compared to previous Princess spa treatments. Having been on the Sea Princess this time last year, the Pacific Princess in 2007 and The Diamond Princess in 2009, we enjoyed ALL our treatment sessions and were impressed by the prompt, enthusiastic and professional treatments. Most of our dissatisfaction was with the "manager" of the spa. She mixed up two of our appointments, writing down one time on a card, receiving a different time on our stateroom confirmation letter, and another time when questioned in person after this incident. It was all very confusing. Additionally my 17 year old sister had her neck and back massage in the salon, where other people were getting their hair done or manicures or pedicures. I don't think this venue was appropriate for a massage, and doesn't follow the relaxation mission statement the cruise promotes. This was not escaping completely. At Noumea the ship had to dock at an industrial port, not the commercial customs port in town, and we were confused as to why when there was no cruise liner at the other dock. Free shuttle buses were forced to take us, there was no way we were able to walk but the problem was waiting for one to leave the boat. The queue extended from outside the dining room all around the atrium and down in a circle. This is unacceptable. A more suitable solution which could have been initiated, even with the itinerary diversion was to ask cabins which time they want to leave the ship at Noumea and pass out according tickets, and then call them out over the PA in an orderly fashion. There were also queues for breakfast a couple of times in the dining room, which is unusual and we've never experienced on our 13 cruises. The cruise also push for group seatings and originally our family of four was put with another couple for dinner. This made them feel very awkward as I would feel in their shoes. 12 months ago this didn't happen. It's upsetting Princess are pushing this direction since they were known (and loved by us) for traditional family dining. On two occasions we found bugs in our salad, once in the buffet and once in the restaurant. During the restaurant occasion there were two bugs and one hair. We didn't cause a fuss, just didn't eat the rest, but it's not acceptable for a Princess cruise. The air conditioning onboard was hardly ever on and we found the dining room very hot. Additionally the roof in the dining room looked quite grubby and despite the ship having renovations done in April-May 2012, it wasn't to scratch. Entertainment in the princess theatre was very poor. The shows we didn't see due to their poor standard last time on the Sea Princess, but the violin act lacked professionalism and could have done without the comical sketches and lame jokes. I read on another review that "entertainment was an insult to intelligent people" which I agree, yet on the other hand other activities such as lectures, games and bingo were great and well hosted. Big props out to the guest history lectuer Dr Mark Johnson who was fabulous and very approachable- enjoyed his talks very much on sea days! Also every one of the bands were great,enjoyed them including the string trio and Princess band. However, on the other hand, the following include our highlights over our cruise: The bar and restaurant staff were all wonderful, catering to every single request you have. We enjoyed our 3 meals a day in the Traviata restaurant and the menu and the service was incredible! Our waiting staff Enrique, Kateryna and Siliva were wonderful. They went above and beyond to take care of us, bringing us extra food and new drinks without even requesting it. Very happy with the bar and restaurant waiters. Our room steward was just as lovely. He was prompt, polite, catered to our needs i.e. additional towels and dry cleaning concerns, and was a pleasure to be around. Our room was left clean all hours of the day. We had a minisuite which was excellent. Even the staterooms on board are good. The bread and pastas are made fresh which is excellent. They taste great. Our head waiters, Jose, Marius and Andrea were wonderful! They took extra special care of the guests and were superbly allocated. Enjoyed their company. Deck cadets handed out cold towels at the more hot ports so we stayed refreshed while waiting for tenders or boarding the ship. It was a clever initiative and very comforting. Well done Princess! Captain Street, was absolutely brilliant. He made lovely and kind midday announcements updating our nautical progress. He also very kind when we met him as well, and willing for a chat and photos. He also made some excellent executive decisions due to the bad weather and the developing Cyclone Freda. The deputy cruise director, Andrew, was great. He was a kind man and often got involved with the passengers, more so than the Cruise Director who could never be found. Disembarkation and Embarkation were prompt, friendly and easy, even with customs on and off. We were impressed and pleased. Shore excurions were great. Offered variety and were pleased with our ones. If you do visit Vila Vanatau, please make it a must to see the Cascades and waterfalls in Mele. They were incredible and the tour was one of our best. Honestly made our trip! The itinerary was excellent and this is where Princess excel. Princess knows the market and take advantage of beautiful ports. Our ports were lovely and we enjoyed the cultural and geographical experience, even though we have seen a few places before. They also took advantage of New Years onboard which was the reason we chose this cruise. There were tonnes of entertainment and parties onboard, an excellent evening planned. Plus their onboard booking and credit scheme over two years is a great idea and definitely something to take advantage of if you are interested in cruising again with princess. Overall we were disappointed with Sea Princess, after witnessing a flawless vacation 12 months earlier. Yet due to the personal touch of Princess and their comparison to other lines we've sailed with e.g. PnO Australia, Louis, Thompson & Norwegian Cruise Line we'd definitely sail with them again. Read Less
Sail Date December 2012
Embarkation was well organised. The check in process and ticketing system to get on board the ship worked very well. We discovered later in the cruise that there were 2150 passengers on board, which is interesting noting that the ... Read More
Embarkation was well organised. The check in process and ticketing system to get on board the ship worked very well. We discovered later in the cruise that there were 2150 passengers on board, which is interesting noting that the publish capacity of the ship is 1950 persons. This may explain some of the issues we encountered in the cruise. We elected the late sitting dining options as we have many times before. This was a mistake. For the first three nights of the cruise there was up to a 25 minute delay to the entry time to the dining room. Our meal and wine waiter did a great job but it was obvious that they had too many tables to service. We were on a table of 8. There were delays in getting our menus, and water was not provided until well into the meal. Further, if you were lucky enough to attract the wine waiter's attention to order some wine, there was a high probability that you would not get your wine until the main course or later. All of these dining delays resulted in us missing the entertainment. The entertainment program started at 9:45pm, but early in the cruise we did not receive our deserts until 10:00 pm at the earliest. Furthermore, some of the activities (eg the marriage game) were only programmed during the late dining period. Clearly early diners had the advantage in terms of entertainment options. The dining situation did improve later in the cruise, but the programming of the entertainment remained a problem for the whole cruise. The laundry facilities on the Sea Princess were virtually non-existent. Most of the dryers on all floors were either 'undergoing maintenance' or 'waiting for spare parts'. The signs advising this appear to have been stuck up some time ago. We found out that the dryers were not expected to be fixed until April at the earliest. Interesting, the maintenance problems that stopped free laundry from being done did not seem to effect the ability of the ship to do paid laundry. I have a feeling that Princess has the ability to fix revenue raising equipment a lot quicker than complimentary equipment. The management and organisation of shore tours was a shambles, which was made worse by the attitude of the ship's shore tour staff. In the past we have paid a premium to take the ship tours as (we thought) this gave a guarantee of a quality tour and the ship would be able to handle any tour complaints. We had a problem with a Port Denarau tour, but all the shore tour manager was willing to do was to email the tour operator. She promised to get back to us but we heard nothing. We made repeated attempts to discuss the matter, but were always fobbed off. The matter was not been resolved by the end of our cruise and we do not expect to hear anymore now that we have finsihed the cruise. In Vila we arrived at the time specified on our tour ticket for a snorkelling tour only to be told that our tour had left half an hour earlier and 'we should have known that the tour time had been changed because there had been a generic insert to the princess patter letting everyone know all the tour times had changed'. Us and several others who showed up 'late' for the tour obviously missed this insert which was probably in amongst all the other inserts for spa treatments, watches, bracelets, and rings. Also, there was no mention of tour times changing on the morning wake show or any announcements to that effect. The least we expected, from our experience on other Princess cruises, was that we would have got a personal note saying that our tour had changed. On a positive note, our cabin steward Martin was great. He met all our requests and cabin was always clean and tidy. We also had very good time in the sterling steakhouse celebrating our 30th anniversary. The food was outstanding and the service staff were of a very high standard. The dis embarkation process was also very well executed. In summary, our experience on this cruise is such that we are seriously considering if we will go on another Princess cruise. The staff appeared overworked, the entertainment scheduling for late diners was very poor, laundry facilities were non-existent, and shore tour staff were unwilling to deal with complaints. If Princess do not get their act together they will be overtaken by other cruise lines (if they have not been already). Read Less
Sail Date December 2012
Overall : A pleasant cruise but spoilt by the basics not being right, an indifferent and flippant Cruise Director and a ship sadly in need of more maintenance of the basics seen visually by passengers. Rating 3 1/2 out of 5 . Princess are ... Read More
Overall : A pleasant cruise but spoilt by the basics not being right, an indifferent and flippant Cruise Director and a ship sadly in need of more maintenance of the basics seen visually by passengers. Rating 3 1/2 out of 5 . Princess are slipping, too much attention to penny pinching and peripheral things like pillow menus, and sheet thread counts; and not enough attention to getting the basics right and basic maintenance of the things passengers see. Embarkation: At Sydney was fast and efficient, albeit in a virtual Circus tent. Disembarkation: In San Francisco was tediously slow. Princess kept announcing it was US Customs who were controlling the speed, BUT on alighting the cases were just lined up in this barn like shed with un-professional hand written directional signage, with not a Customs Officer to be seen, and no cases being checked at all by anyone from US Customs. Stateroom : When one pays $ 28,000 for an AA Suite one would expect that the basics would have been checked and be spot on . On boarding NO hot water , defective air conditioning and the Stateroom over 80 f and absolutely breathless with no actual air circulation. In addition a corroded exterior handle falling off the balcony door, black oily soot (from the funnel) all over the exterior balcony and furniture, no varnish on the balcony railings and rust and corrosion stains on the balcony railings . All this for $ 28,000 but nice flowers, a pillow menu and a bowl of fruit each day which took 2 requests to stop ! It took 3 complaints and 3 days to finally get some hot water, and a similar time to get the air conditioning functioning with some degree of actual air circulation . The door handle was fixed with silicone and silver paint ! The rust stains on the railings was just washed off and painted over, no one did anything to actually address the source of the rust above which was just left to further corrode whilst at sea , and dribble rust stain down again to the cabins below. SEA PRINCESS had missing lost welds in stainless steel railings poolside, lots of bare wood railings and steps poolside in need of re-varnishing, exterior electrical conduit in one place supported just by the cable within, with the support brackets long having totally rusted away . It appeared a vessel with quite a maintenance deficit in the things pax see deckside. Food : Excellent throughout in quality and range both in Traviata, Rigoletto, dining rooms and the Horizon Court buffet . Staff : Excellent except for a Cruise Director who shirked his responsibilities and really just fobbed off complaints or suggestions (see below). Entertainment : Generally excellent throughout. Moonlight Duo were outstanding in public areas . A group Derringer persisted in playing at far too loud a volume both poolside and in the Wheelhouse Bar . Many passengers were not happy and complained. I raised the issue of the excessive volume with the CD especially inside in Wheelhouse Bar as most pax left as they could not conduct a conversation whilst this group played . The CD told me to ask them to tone it down, this I did as did several others to absolutely no effect . One would think the CD is in charge of the Entertainers and that it would be his job to see that volume was reasonable, not flick pass that responsibility to passengers . Princess and their CD's need to understand the average age of the pax would be over 60 and they do not want to be deafened and subjected to a battle of the bands . Movies Under the Stars was generally just latest release young adult rubbish totally unsuited to the average age profile on the ship . Sailing through the Pacific with a 60 + age profile where were classics such as South Pacific, James Michener, Blue Hawaii, Tora Tora Tora ? Suggestions of films better matched to the age profile of the pax to the CD were dismissed with , "We have to show what Head Office sends us !" Again Princess should be matching the films better to the age profile of the passengers they are carrying , and to the areas they are sailing through for specific cruises. . Again the volume of this outdoor screen both with films and the annoying rock concerts during the day was far too loud . No one on board seems to be interested or care . The louder, more deafening and more annoying the better to them. Port & Shore Excursions: were all of high quality and well run, albeit they continue to be grossly overpriced by Princess . The ships photographers persist in obstructing the gangways to take every posssible photo, delaying disembarkation both off gangways and especially at tender ports Princess should make these people operate well clear of gangways and landings at all ports. They are an absolute pest and annoyance .Food & Beverage : Faultless in terms of both variety and quality with no repetition of menus over the 28 day cruise . Ports of Call : Would much have preferred to call at New Caledonia than Suva which is an absolute dump, otherwise the ports of call were all excellent . Other : Incorrect signage on the Promenade Deck directing joggers and walkers to proceed clockwise, whilst Princess Patter asks correctly to go anti-clockwise. Signage on the Promenade Deck asking pax not to throw rubbish overboard, to place same in the waste bins provided . ONE small problem , there is not a single rubbish bin actually provided on the whole circuit of this deck ! On a 28 day cruise one does become a bit sick of the ships photographers continually shoving their camera in your face at every possible opportunity. I object violently to them taking your photo without permission in the dining rooms . Princess need to get these people under control. The nightly avalanche of promotional rubbish delivered with the Patter to Staterooms each night needs to be toned down too. From wrinkle cures, to Art Auctions, fitness gurus etc all went in the bin, what a waste of trees . In conclusion: Having been on four Princess Cruises the average age profile is 60 + and Princess need to better match their films and music to this age group. An obsession with cost cutting is spoiling the ship for a hapence of tar, and Princess will lose pax if they do not get the basics right and stop penny pinching . 3 1/2 out of 5 for SEA PRINCESS and this cruise, not really value for money . Have started looking at other Cruise Lines who value regular cruisers more . Read Less
Sail Date April 2012
Sydney - Anyone cruising from Sydney should arrive a few days early and explore this beautiful city. There is so much to do and see in this friendly city that you could easily spend a week. We spoke with fellow passengers who went to the ... Read More
Sydney - Anyone cruising from Sydney should arrive a few days early and explore this beautiful city. There is so much to do and see in this friendly city that you could easily spend a week. We spoke with fellow passengers who went to the Blue Mountains and had a wonderful time. Embarkation - The process was smooth and friendly from the baggage handlers to the customs folks. We left at night and Sydney is a spectacular departure port. The Ship - The Sea Princess is 12 years old and it is showing it's age. It seemed like there was a lot of repair happening on board. The toilets periodically refused to work. The air conditioning conked out twice. We had excellent service from our cabin steward. Cabin was on the small side and the bathroom was tiny. Storage in the cabin was adequate. Our balcony floor was covered with rust and the space under the patio door was a mess of rust and crud. Passengers were mostly friendly retired persons (60+) with US and Canadian residents predominate. The staff on the whole was pleasant and helpful. The sundecks had plenty of space and we never had to scramble for a lounge chair. The best places to sunbath are at the rear of the ship. Take strong sunscreen. At these latitudes, SPF 15 is totally inadequate. Dining - The food was OK not great. Some nights in the dining room, the service was slow while on others it was fine. We chose anytime dining and usually sat with other passengers. A table for two usually required a wait. For some reason, buffets on Princess are always a weak spot. The food ranged from poor to good. However, there were some speciality food events which were very nice. The buffet itself was not well laid out and one often had to exit through the already congested serving area. Service in the Horizon Court was spotty ranging from excellent to inattentive. Both Norwegian and Celebrity manage a much better layout and presentation in their buffet restaurants. Ports: Fiordland - We came into Milford Sound early and it was a wonderful experience reminiscent of Alaska. Beautiful scenery and there was interesting commentary about each of the three Fjords we visited. Each is different and very scenic. Dunedin - Booked a private tour here. The trip was interesting but not spectacular. Don't expect a lot of wildlife despite our tour being advertised as a nature excursion. Akaora - This was a temporary port due to the earthquake damage in Christchurch. The setting reminded us of the eastern Columbia George between Oregon and Washington. It's a quaint little village charming in it's own way. We had reserved a spot on a sailing vessel for a harbor tour that we were very much looking forward to. Unfortunately, when we got to the dock, the crew told us that they could not assure us that we would get back in time to make the ship so we passed. Big disappointment. Auckland - A beautiful setting for a city, Auckland is a smaller version of Sydney. The walking tour that was suggested was a very long walk. Beautiful yacht harbor near the pier is well worth a look. Suva Fiji - Suva is on the wet side of Fiji so we were very fortunate to be there on the first dry day in two weeks! Took a shore excursion to the Pacific Pearl Resort. Nice beach, good entertainment, and friendly people. Pago Pago American Samoa - This is a beautiful harbor. However, it is marred by two tuna canneries and a rather ram shackled town. There was litter everywhere. Unfortunately, there were no rental cars available in town that would have allowed us to get out and see the other parts of the island. Otherwise, not much to do here. Bora Bora - A snorkel trip is a must at this destination. These are far and away the most beautiful coral reefs that I have ever seen! The natural scenery of the island itself is also magnificent. Papeete - This is the capital of Polynesia, a city of about 100,000. I did a walking tour in the morning and took a bus trip in the afternoon. It's an interesting place with a lot of history. Moorea - Like Bora Bora it's a spectacular island. We did the sail and snorkel tour and enjoyed it. Honolulu - Since we did Pearl Harbor on our last visit, we rented a car and drove to the north shore. Spent some time on the beach at Turtle Bay. Worth the trip. Maui - Rented a car here as well and spent time at one of the hotel beaches. The beach is free but you have to pay to park. Beautiful beach and still less expensive then a shore excursion. Try the cheeseburger place in Lahaina for a great lunch. San Francisco - Got up early (5:30) along with a sizable number of other passengers to watch the ship pass beneath the Golden Gate Bridge. We all cheered when we went under! Entertainment The best shows were the local culture events in port. You have to arrive at least a half hour early to get a seat. There were two lecture series. The first was from a stock market analyst which started interesting but quickly became repetitive. I lost track of the number of times he told us about "the best stock analysis ever". The second series which was on Hawaii and a second topic "flight" was very well done and played to a full house. Overall - We enjoyed the ports, seeing places that we would never otherwise be able to visit. The crew was good and did the best with what they had to work with. Just wish we had a nicer ship to sail on. Read Less
Sail Date April 2012
We sailed on the Sea Princess from Sydney on 6 Feb 2012. While I had checked the internet weather for forecasts, we were not expecting great weather given it was the less preferred time to travel to the South Pacific. Boarding the Sea ... Read More
We sailed on the Sea Princess from Sydney on 6 Feb 2012. While I had checked the internet weather for forecasts, we were not expecting great weather given it was the less preferred time to travel to the South Pacific. Boarding the Sea Princess in Sydney was very organised, and after about 1 hour wait, we were finally on board and in our balcony cabin, our cabin was fantastic, so clean and having the balcony gave us a bit more room, great to have that drink on in the afternoons, and to while away the night watching the stars. The staff of the Sea Princess were so friendly and helpful, always there to assist you but didn't get too pushy. The food was beyond fantastic, we always ate at the dining room, why not have 5 star silver service when you can! The entertainment was world class, and so much of it to choose from, every night we had different cabaret acts, and performers. During the day we could attend any one of numerous lectures or just find a comfy spot and read a book. Such luxury. The ports were great, 3 of them by tender which was well organised and not too bad. Of course, those that you pull into the dock are more convenient for getting on and off. The islands of Lifou, and Dravuni were great for snorkelling, so don't forget to take your own gear, the ship sold out and you could hire some on the island but we took our own. Well worth doing that. The boat is in Aus $ and most of the island take Aus $ now, given the amount of cruise ships visiting. My favourite port was Vila and Savu Savu, not so hectic and the locals very friendly. Easy to get around, plenty of tour operators on the dock so don't take the cruise ship tours, they are expensive and you can get much cheaper on shore. Duty free is great in Vila, and then Noumea. You can take 1 bottle of wine on board the ship at each port, so great for those afternoon drinks on the balcony. They did check our luggage after each port to check on our purchases and they take any duty free spirits off you and return to your cabin the night before your arrive back in Sydney. It was a great trip, well recommend it, very relaxing and wonderful. Princess cruise was brilliant in every way. Read Less
Sail Date February 2012
Boarding ship in Sydney was a bit of an experience. Only temporary facilities at present which wasn't very well organised, could not hear public address system and staff not very helpful. This was all forgotten however once on-board. ... Read More
Boarding ship in Sydney was a bit of an experience. Only temporary facilities at present which wasn't very well organised, could not hear public address system and staff not very helpful. This was all forgotten however once on-board. Staff were extremely friendly and helpful. Horizon Court (or the Horror Zone) was very busy as expected but staff again were friendly and the food was quite good. Sail away under the Harbour Bridge was lovely - even the rain and cold didn't do anything to diminish the sight. Getting around the ship was very easy (even for the geographically challenged like myself) and their was always someone either staff or passenger who was more than happy to help you find your way. Cabin was smaller than I was used to but very comfortable and tidy. The ship staff were extremely friendly and helpful, especially my cabin steward Manuel. He was very thoughtful no request was too much trouble and he even asked about me on the day I was so sick I could not leave the cabin. Everyone remembered your name, favourite drink, what desserts you didn't like etc (I found this amazing with so many passengers on-board. You were always welcomed with a cheery good morning or good night. My only really small complaint would be the service of the bar staff in the Vista Lounge, very poor. Entertainment on-board for the most part was excellent. The ships singers and dancers were very good, performing some nights when the sea was quite rough. The comedian from Liverpool was very good although some jokes were a bit old - but with an older audience this was not surprising. An amazing singer by the name of Lisa Crouch was a must see any night that she was performing - fantastic voice and talent. Dining in the main dining rooms was excellent, service and food quality very good. Horizon Court (Horror Zone) was a little more hit and miss, some dishes were cold but good for a late-night snack and the scones and cream in the afternoon were lovely. Room service another hit and miss affair but breakfast on days going ashore if you didn't have time for the dining room were very good. Princess do need to think about tea/coffee making facilities in cabins, it would have been nice to make your own. Shore excursions booked through Princess can be quite expensive, but for someone travelling on their own its a great way to see the sights. Visit to Copra Plantation in Fiji very interesting and scenery along the way was beautiful. Cliffs of Jokin Loyalty Island also very good. Rainforest Walk and Cascade Falls in Vanuatu very good, made more so by a very good local guide. On-board activities such as lectures were very interesting and well attended. My only criticism would be people who are entering theatre or lounge for next event interrupting lectures and being generally rude by talking and standing in the front of projectors etc while presenter is trying to talk. You can do as much or as little as you want. There are bingo sessions (very popular), casino, art classes etc which are all very well organised. Now some bad news - the self service laundries were very handy, however some passengers using extremely long wash cycles and not removing their laundry once the cycle was complete was a big problem. This needs to be addressed by Princess, before things like the argument I witnessed turns nasty. Unfortunately not all fellow passengers were considerate towards others. Pushing in while in queues (especially for tenders and food), standing or sitting in hallways and staircases and not letting people pass. Princess also need to address the mobility of passengers trying to use the tender service and some shore excursions - it was unfortunate that on some excursions and at some tender ports we were held up by some passengers who had mobility difficulties - I do not begrudge these passengers from going ashore but when time in ports can sometimes be limited, more mobile passengers should not be at a disadvantage. Also even though Princess has a no smoking in rooms or on balcony policy, passengers in nearby cabins were still using their balcony to smoke. The smoking area on the Promenade deck was not ideal - whenever you went out the door you had to walk through a wall of smoke as the smokers gathered round the door. Butts and ash were not disposed of in the bins and sometimes littered the floor - which then staff members had to clean away. In general it was a lovely cruise and I would do it again tomorrow. I would definitely recommend Princess Cruises to family and friends. Read Less
Sail Date February 2012
Sea Princess Ratings
Category Editor Member
Cabins 4.0 3.9
Dining 4.5 4.1
Entertainment 4.0 3.6
Public Rooms 4.0 4.1
Fitness Recreation 4.0 3.7
Family 4.0 3.7
Shore Excursion 4.0 3.6
Enrichment 3.0 3.4
Service 4.0 4.3
Value For Money 4.0 3.8
Rates 4.0 3.8

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