105 Sydney (Australia) Holland America Noordam Cruise Reviews

Our 7th cruise but the first with Holland America. We normally book a balcony room but as the choice was so limited when we booked we went for an ocean view and were very happy with the cabin. The bed was the comfiest we have had on any ... Read More
Our 7th cruise but the first with Holland America. We normally book a balcony room but as the choice was so limited when we booked we went for an ocean view and were very happy with the cabin. The bed was the comfiest we have had on any cruise , the bathroom layout was very good with both a bath and shower and the window was much larger than expected. The room was at the very front on the bow so we had the wonderful view of the ship going forward, if you are tend to suffer from motion sickness i would say this room would be one to avoid though as it did get a bit rocky on a few occasions , for this reason we did not spend as much time in the cabin as we would usually do. There was a door near our room to allow access to the small balcony on the bow and i was concerned that people would be out there looking in our window , i was told by the cabin steward that it was only very rarely unlocked and the window was made so you could see out but no one could see in. As it happened they opened the door to hose it down while we were in a port and they allowed us to have a look so i can confim all you see is your own reflection when looking in from outside. But It was never unlocked again any way. We enjoyed the food in both the dining room and the Lido buffet, the Lido was set out really well with staff serving everything so not the usual free for all grabbing that we have experienced on other ships. Some passengers said the entertainment was poor but we were surprised to hear this as we were out every night till very late and there was always somewhere to go and some entertainment going on, we loved having a few drinks listening to the piano man then spending some time in the BB King bar or the crows nest and there were plenty other bars a casino plus a show every night in the Theatre. There were movies shows to go to , sports bar with big TV screens and a classical music Duo which was always well attended. For the very late nighter's there was a small nightclub styled bar as well . The Ports of call were very good and there were plenty of tours to choose from though we did think they were over priced and mainly did our own thing . We thought the organisation on and off the ship was great and everything went very smoothly for us. We are looking forward to going back on the Noordam or trying another HA ship. Read Less
Sail Date December 2015
Ok - new Zealand was great - except for Akaroa where we were not able to tender because of high winds (do not book a tour called the Mail Run - they do not refund). All other ports were great and interesting. Fiji portion - well if you ... Read More
Ok - new Zealand was great - except for Akaroa where we were not able to tender because of high winds (do not book a tour called the Mail Run - they do not refund). All other ports were great and interesting. Fiji portion - well if you have nothing else to do book it - I would not do it again (remember I am from Canada) the best port on that trip had to be Drauni Island, a small island of about 200, if you look back at the old movies with Fiji in them then this is what you will see. The people made you feel at home and welcomed. Now more on the ship, on the second part the Christmas decorations came up making it more festive nice treat as were heading into Christmas. The Pinical - needs to change their menu basically three items steak and steak and steak (all portions way to big) with a chicken dish and a seafood also think it is getting over prised at $60.00USD. The Vista dinning room all meals good but after a while the deserts were all the same cream in various shapes and forms they need to add texture to the deserts, best I had, had to be the snickers cake, main course all good but to me they need something to kick them up just not sure what presentation of all meals is still very good. Lastly the STAFF - how they can say EXCELLEANT day after day with their friendly smiles I do not know, wish they would share their secret!!! Get to know them you will be surprised! They start to open up a bit, has to be hard away from family for 10 months. Suggest we serve them (obviously can't do all) on some special occasion say a BBQ on the bow. Not sure if that will ever fly but I think it would be great for us and make them feel appreciated too This tour had a fast tour of the kitchen which was a great treat - you can spend a few hundred and get a tour of the workings of the ship, to me this was cheap and tacky (nickel and diming). The second week they also raised the daily tip amount from $11.50 to $12.50 pp yet when we booked it was no mention of an increase (did not argue this point as we felt the staff could use it and it was Christmas too) Also had issue with credits to the Pinical, went to front desk and asked for number of credits and clarification - the number was agreed to - but when the bill came that was not the case, my position in the end was it no longer is what the policy is - you stated this and I booked in good faith on that - in the end they removed the charges. So stick to your guns. Read Less
Sail Date December 2015
This was our 2nd cruise with HAL. Last one was on MS Oosterdam in Dec 2014, which was good but some aspects were definitely lacking. By comparison the MS Noordam is far superior in every way. First & foremost, the food was perfect ... Read More
This was our 2nd cruise with HAL. Last one was on MS Oosterdam in Dec 2014, which was good but some aspects were definitely lacking. By comparison the MS Noordam is far superior in every way. First & foremost, the food was perfect & we ate every dinner at the Vista dining room. Had same table every night, same wonderful servers & wine steward, all gracious, friendly, eager to please, accommodating & spot on with their suggestions! Compliments to the chefs who gave us delectable 3 course meals every single night. Had one dinner at Pinnacle Grill & although lovely it was of similar standard to Vista dining room, so there's really no need to pay the extra money. Lido buffet was also lovely, both for breakfast & lunch. Pasta bar a favourite for us. Staff all over the ship were incredibly friendly, happy & genuine, much more so than on the Oosterdam. Cabin stewards always around to say hello & assist if required. Cabin itself (8040) was kept immaculate & no issues with anything. We truly enjoyed our Noordam cruising experience! The BB King Blues club band were simply amazing & we saw them on many nights. Am more than happy to recommend both HAL and MS Noordam to anyone. Their staff, crew & chefs are a credit to HAL & could teach the Oosterdam a thing or two. Read Less
Sail Date December 2015
NOORDAM was a beautiful ship and we enjoyed our cruise tremendously! It was our second venture onto Holland America Line and as we did with our transpacific cruise in 2014 we would highly recommend HAL. This trip was to New Zealand one ... Read More
NOORDAM was a beautiful ship and we enjoyed our cruise tremendously! It was our second venture onto Holland America Line and as we did with our transpacific cruise in 2014 we would highly recommend HAL. This trip was to New Zealand one of the most beautiful countries in the world. The people are friendly and the scenery spectacular. The service aboard could not be faulted, the cabin stewards were attentive and had a special treat each night with a towel animal creation which must have taken extra time and effort. The food and wine selections were amazing and we never dined anywhere except in the main dining room. We decided on an Admiral's selection of wines from all over the world something that we would not normally do (never drink much) so this was a real treat. It was a little too cold for swimming for us but some hardy soles braved the elements and looked to be enjoying themselves in the heated pool. I think there was something for everyone on board and as a senior person it was pleasant to be without too many youngsters on board. Thanks Holland America for keeping up the traditions of the sea we will definitely be back!! My partner and I are keen birders and we were not disappointed in New Zealand, we choose HAL short excursions that reflected our interest and we had the opportunity to add to our lifelist. Read Less
Sail Date November 2015
Noordam Ratings
Category Editor Member
Cabins 4.0 4.3
Dining 4.0 4.0
Entertainment 4.0 3.5
Public Rooms 4.0 4.4
Fitness Recreation 3.0 3.8
Family 2.0 3.8
Shore Excursion 3.0 3.6
Enrichment 4.0 3.6
Service 4.0 4.3
Value For Money 3.0 3.9
Rates 4.0 4.3

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