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192 Sydney (Australia) Princess Majestic Princess Cruise Reviews

This was a CruiseTour which included a 6 night land tour of Australia which included the Great Barrier Reef. Also included a 2 night stay at Ayers Rock which was a little long compared to what was there to see and the hotel accommodations ... Read More
This was a CruiseTour which included a 6 night land tour of Australia which included the Great Barrier Reef. Also included a 2 night stay at Ayers Rock which was a little long compared to what was there to see and the hotel accommodations were pretty rural. But the tour of Sydney prior to boarding the ship was excellent. The New Zealand portion of the cruise was excellent, beautiful scenery throughout and shore excursions were excellent. As I have trouble walking, we only do the easy excursions so we see a lot of scenery and drives around the town. Lot of good information, Getting on and off the ship in Sydney is extremely easy, well organized. As far at the ship itself, this is not a ship designed for cruising from US ports. This ship is designed for the Asian traveler as there are a reduced number of bars (areas are converted to gambling and mah jong halls. There is no pizza other than in Alfredo's which is a good pasta/pizza sit down space (no addtl charge) but the noodle bar poolside was good. We did Club Class dining and the service was fantastic. The food selections were not as they have been in the past, however with Club Class dining, you get one additional choice that is prepared in the eating area. Won't go back to regular anytime dining again when traveling on Princess. Hate the wait in lines to get a table. Only did the buffet on the lido deck once. The selection of food was mostly Asian type and layout was difficult to get around. All in all it was a good cruise, but it is long and if you are coming from the states, the time change affects you more than you realize. Read Less
Sail Date March 2019
This is my 4 th cruise with princess and was excited for this one being there biggest ship but found the layout of the ship difficult to get my head around I had been on the royal princess a couple of years ago and no doubt in my mind the ... Read More
This is my 4 th cruise with princess and was excited for this one being there biggest ship but found the layout of the ship difficult to get my head around I had been on the royal princess a couple of years ago and no doubt in my mind the better ship . I also felt hygeine standards had slipped with often no staff member on guard or sanitiser available just a sink hand washing area and often soap had run out , consequently sickness was rampant through the ship and of course I got it and have been sick now for 12 days and ongoing visits to doctor , carry your own sanitiser. The staff work long hours and try there best and are very polite but often cannot speak English very well so sometimes it’s hard to get your order correct the first time. The food of course is in abundance most of it excellent standard and a great vareity. If I sail again with princess it would be on the Royal for sure. The inside cabins are small and aircon seems to be switched off at night which makes the room stuffy, would recommend a room with an opening window. Getting on and off the ship was easy very well organised, entertainment was first class ,the shows were amazing , room service was excellent but if you order a pot of tea be sure to ask for milk also.happy sailing Read Less
Sail Date March 2019
Wanted to see New Zealand. Cruise tours were limited. No real wine tours if that is what you are interested in. Loved the Fjords. Cities were interesting . Missed a port due to fog-Port Chalmers. NZ is a beautiful if hilly country. Weather ... Read More
Wanted to see New Zealand. Cruise tours were limited. No real wine tours if that is what you are interested in. Loved the Fjords. Cities were interesting . Missed a port due to fog-Port Chalmers. NZ is a beautiful if hilly country. Weather was exceptionally good except for one day of fog. Tasmania was a pleasant surprise with a visit to a animal rescue sanctuary. Able to get up close and personal with many kangaroos. For a new ship the cabin looked a little worn and the food quality has definitely declined. It used to be so good now the quality is suffering. The beef options were in the main tough unless you ordered from the Steakhouse menu. Vegetables were wet or mushy. We used anytime dining and did go to the Noodle bar, the cafe, and the pizza restaurant which were all good. I always enjoy the music in the atrium. Good selection of artists and easy to get drinks and food nearby. Did not go to any shows but enjoyed the art auctions and did purchase some art Read Less
Sail Date March 2019
The cruise was very disappointing. The entertainment was directed at the older passengers and nothing really available if under 60. No theme night, no white wine onboard as the ship is heading to Asia so they used what was onboard. ... Read More
The cruise was very disappointing. The entertainment was directed at the older passengers and nothing really available if under 60. No theme night, no white wine onboard as the ship is heading to Asia so they used what was onboard. Outbreak of respiratory condition onboard no extra precautions brought out until the last afternoon when it was too late. Toilet blocked in cabin x 5 times. Very big ship not easy to navigate around. Too many people and it had lost the special princess touch. The majority of the crew hardly smiled, they appeared to be tired of their jobs. I had not been on a cruise for six years and was so excited about the upcoming cruise unfortunately I don’t feel that I will ever do another one following this experience. A lot of passengers on this cruise were very dissapointed and it was a shame as everyone looks forward to the feeling that princess cruises promote “Coming back new” but unfortunately this cruise fell very short of that feeling. Overall very dissapointed Read Less
Sail Date March 2019
While we thoroughly enjoyed our cruise on the Regal in the Baltic, and the Royal in the Mediterranean, the addition of an enclosed conservatory on the Majestic, with full length floor to ceiling windows, allowed us to enjoy this trip ... Read More
While we thoroughly enjoyed our cruise on the Regal in the Baltic, and the Royal in the Mediterranean, the addition of an enclosed conservatory on the Majestic, with full length floor to ceiling windows, allowed us to enjoy this trip even more. New Zealand, especially in Milford Sound can be very cold, even in March, and being able to enjoy the views from the warm conservatory, was a highlight. It is an adults only area, and is a quiet space to read, or play board games, as well as relax on comfy sofas or swim in the undercover pool. We were blessed with good weather, so were able to enter all the ports and enjoy all the excursions of some unique destinations. We enjoyed traditional dining, as well as the noodle bar (yummy broth soups), international cafe, buffets, Crown Grill, Le Mer (french). All meals were of a high standard. The service was impeccable, and the staff could not do enough to ensure we were well looked after. Even finding us at the back of the Lido deck, watching a movie, and going off to find some blankets for us, in case it became cool during the evening. We thought out obstructed view deluxe balcony stateroom might not compare to our previous mini suites, but it was very roomy, with a sofa and a balcony and the obstruction was only partial. Housekeeping staff were friendly and efficient, which makes all the difference when living in a small space for 2 weeks, to come back to a tidy and clean space. Sydney is a busy place to embark, due to limited space, but it didn't take very long to go through passport/security. Our accommodation, booked through Princess, was very nice, and in a great location for sightseeing, in the Rocks/Circular Quay. It was super nice having the Princess Team pick us up from the airport. Highly recommended. The Majestic is a very large ship, so my only recommendation to those intending to travel on it, is to do your research and read the daily newsletter, to keep on top of the many options available for being entertained. It would be easy to miss some outstanding talent/activities. The Princess Theater Shows were of a very high standard, and it was worth getting to the theater a little early to ensure a seat. The dance party nights (Beatles and Abba) were fabulous fun. Even those using walkers made sure they got up to dance and wiggle the night away. There are many choices for excursions. We loved the sheep farm visit/Christchurch, Speights Brewery in Dunedin, Napiers fertile fruit/wine growing tours, Wellington wharf and Cable car ride/museum, Auckland for shopping, Mt Manganui itself is beautiful, if you don't want to go to Rotorua, Bay of Islands /Waitangi Treaty grounds visit was exceptional, as we had a Maori guide. The Museum there is also a knockout if you like history, Read Less
Sail Date March 2019
First tiime we have cruised with Princess. Thought this new ship would be wonderful. And it was - to a point. The good: ship looks great. Beautifully decorated, shiny, clean and new. Our mini-suite was lovely, if smaller than on other ... Read More
First tiime we have cruised with Princess. Thought this new ship would be wonderful. And it was - to a point. The good: ship looks great. Beautifully decorated, shiny, clean and new. Our mini-suite was lovely, if smaller than on other cruises we’ve done with other companies. Bed comfortable. Balcony very small, but adequate. Our stateroom staff were just lovely, friendly, everything always clean. The food on board we found very good in the buffet area and dining rooms. The International cafe was great, staff excellent. The entertainment was quite good, if you could see it (more on that later). Movie under the Stars is well done, and great new movies all the time, which are then available on the tvs in your stateroom. The Average: where to start. I did not expect to feel the ship so crowded, and it only took a day to realise this magnificent looking ship has been designed by one screwy naval architect. There is simply a flow problem of people moving around the ship, particularly on sea days or when weather is inclement on the upper decks. The central Piazza looks great, but is overlooked by cafes, bars and restaurants, which suffer from the terrible acoustics - everything entertainment wise often sounds so shrill and loud and completely drowns out any conversation you’re trying to have. Tried and failed to have a relaxing breakfast one morning at the International cafe while a paper plane competition was being held with a very enthusiastic and shrill-voiced hostess - just awful. This area too becomes an absolute bottleneck when activities or performances are being held - just not nearly enough seating, and people have to stand two to three deep to see - and block anyone trying to move past. I can’t understand why other areas of the ship aren’t used for “fun” activities, Zumba, line dancing, wooden horse racing etc - where the noise can be managed better. There is a shortage of outside deck area, virtually nothing downstairs off the public areas, and on the upper levels there is nowhere you can walk completely around the ship - it all comes across as public spaces being compromised for additional cabins or exclusive areas. The theatre is small (much smaller than any cruise ship we have been on), there as there can be up to 4000 people on board, and shows are usually shown twice at night, sometimes repeated the next day in the afternoon, simple maths shows that there is no way everyone can see the headline shows, and people quickly work out they have to be in the theatre 30-40 mins early to get a seat. There are other public areas like the Vista Bar, and Princess Live Theatre, but public areas seems to be small and compartmentalised. The ship is enormous but doesn’t feel like it is - hard to explain but something seems amiss. We just felt it was such a shame when the ship looks so lovely at first sight, but just somehow fails to deliver. The bad: the worst by far shops on any cruise ship - some highend shops that were always empty, and then only two small stores for general merchandise, souvenirs etc - these were crowded, and offered very little - could not even buy a Princess logo hat (I collect) as these apparently sold out a few cruises ago, and the staff couldn’t order and they had to just take what was sent to them. The alcohol duty free section was ridiculous, one bottle of each type of alcohol you may want to buy stacked on a tiny table in among the toys and chocolates - you pick up an order form from the table - no staff interaction, no promotions, worst I’ve seen on any ship. Overview: I don’t know how, but this gorgeous looking ship, with lovely staff and good food, just misses - and I can only think it’s the design - more use needs to be made of some smaller public areas, and some activities moved from the central Piazza. Cruises are not inexpensive, there’s a big market out there and lots to choose from. I had a really enjoyable cruise as New Zealand is magnificent and we were off the ship for all shore-days. But I would not sail on this beautiful looking new ship again, although I will definitely cruise to New Zealand again in the future. Read Less
Sail Date March 2019
Choose the cruise for ease of journey and a number of places in New Zealand we had missed previously. We were impressed with Dunedin and fascinated with the history and beauty of Napier. Having been to Auckland before we decided to take ... Read More
Choose the cruise for ease of journey and a number of places in New Zealand we had missed previously. We were impressed with Dunedin and fascinated with the history and beauty of Napier. Having been to Auckland before we decided to take the ferry over to Davenport, an easy choice as the ferry is right on the wharf where Majestic Princess docked. It was a lovely 15 minute ride which showcased the harbour and the little town itself was pretty and very visitor friendly; we had lunch there and browsed interesting shops before returning to Auckland. The itinerary Proved to be just the ticket! Every staff member we encountered on the ship were without fail, friendly, efficient and helpful, from wheelchair assistance at embarkation and disembarkation, to dining and stateroom staff. Caught up with all the latest movies under the stars and in cabin and really enjoyed The Crown grill, La Mer and Alfredos. Symphony dining staff were also superb. Joined the pop choir and made some new friends ….All in all loved it and are excited to return next year. Read Less
Sail Date March 2019
The ship is new and very impressive. Staterooms were bigger that SEA princess and SUN princess. Both my wife and I enjoy keeping fit whilst on board. I was appalled that to use the sauna I would have to pay $199. You can not purchase ... Read More
The ship is new and very impressive. Staterooms were bigger that SEA princess and SUN princess. Both my wife and I enjoy keeping fit whilst on board. I was appalled that to use the sauna I would have to pay $199. You can not purchase a day pass to use the sauna or steam room. The Majestic also had fewer fresh water dispenses than SEA and SUN. At breakfast you were not able to serve yourself orange juice. The food was not of the high standard that I had experienced on previous Princess Cruises. The ship was full and it appeared that staff were struggling to cope with demand. At dinner our waiter had too many tables to cater for and we often had to wait long periods for drink service. The destinations were excellent in particular Milford Sound and Tauranga. In summary I would not recommend the Majestic Princess. Read Less
Sail Date March 2019
My wife and I are platinum level cruisers, needless to say we have stayed true to Princess. We decided to try the newest in the Princess fleet that is the Majestic Princess, unfortunately the experience was not what we expected. The ... Read More
My wife and I are platinum level cruisers, needless to say we have stayed true to Princess. We decided to try the newest in the Princess fleet that is the Majestic Princess, unfortunately the experience was not what we expected. The atmosphere we experienced on previous cruises with Princess on obviously smaller ships (Golden princess, Diamond Princess, Sea Princess) was not there. On this occasion it was just as if Princess have focused on getting as much as possible from passengers, giving very little back...No more happy hour...Elite/Platinum special afternoon get together s were dismal to say the least. Overall a very average cruise experience definitely not up to Princess standard...Hopefully it will not be the standard for future cruises, because if not then a lot of regular Princess cruises will be looking at other cruise lines. Ship:- A beautiful ship - clean and definitely Majestic Cabin:- Balcony cabin M629 was great with all anyone could ask for..No noise with easy access to lifts - stairs - buffet area and the Wake Bar at the very rear of the ship. Dining:- We had anytime dining and did not experience any problems getting a table. We were however disappointed with the meals on several occasions. Meat was not cooked (raw) one one occasion not edible. Other dishes were very repetitious and bland, definitely not as described. The buffet was as expected for the first two days, but it never changed ????what you saw to-day is what you got tomorrow.... Entertainment: Went to the Theater once and saw a juggler and comedian...great show Went once to a Princess production show and did not go again...It was loud and suitable for a very young audience, certainly not for the majority of older folk. In cabin TV was great with a good selection of the latest movies... Activities:- A good selection of daytime programs to suit most tastes. most of which were around the Atrium area of the ship. If you could get a table... Service:- Could not fault the service from any area of the ship...staff were always ready to assist and help. Ports:- Having done this cruise twice before we were familiar with the ports visited, however still enjoyed every aspect every time. Shore Excursions:- I guess this is always a bone of contention for regular cruises as they are aware that the cost of an excursion from Princess is going to be far more expensive than purchasing from local operators..Always a good idea to do your research before buying an excursion from the ship. Drinks:- One would think that sailing duty free ect would be great, sadly this is not the case. The average price of a beer was around $8.95 with the price of a glass of average wine was $10 per glass. A bottle of wine for which we would purchase in Australia for around $10-$12 per bottle, started at $46 and went up from there. I, like the majority of cruises who enjoy an ale or glass of wine consider this to be exorbitant. If you dont drink at all thats fine but an average Aussie considers this a part of the social experience and looks forward to it. The so called Duty Free alcohol on board the ship is just ridiculous, you can buy better from Dan Murphy on a regular day. Why Princess and other cruise lines think that passengers are silly is beyond me. Conclusion:- A big ship and definitely an experience, but for a regular older (65+) cruiser I would probably choose a more traditional ship, I can go down to Westfield Plaza and sit in a coffee shop and have the same if not a better atmosphere. Read Less
Sail Date March 2019
We wanted to go down under to Australia and New Zealand. This cruise was reasonably priced and had a lot of New Zealand ports. The majestic princess exceeded our expectations. The food was great, the service was outstanding, and the ... Read More
We wanted to go down under to Australia and New Zealand. This cruise was reasonably priced and had a lot of New Zealand ports. The majestic princess exceeded our expectations. The food was great, the service was outstanding, and the entertainment was brilliant. We really loved the day activities such as trivia and name that tune. We thought we had sufficient time at each port. The on boarding and disembarking process was well planned and had no waiting around. The only only problem we had was the room warmed up too much during the night. The waiters in our set time seating for dinner were so good and friendly that we tipped them extra. The ship is really well decorated and clean. We only had to search hard for a table once in the buffet area for breakfast. We enjoyed all the ports except Auckland, because it’s a big city and we did no excursions there. The port we stopped at which was close to Christchurch was our least favorite excursion, but we are still glad to have seen it. We took the 1.5 hour trip from the dock to Christchurch with uninspiring scenery . Then Christchurch is still in repair from the earthquake 8 years ago. Lots of scaffolding, construction sites and closed buildings. We visited 3 days after the shooting and saw an outstanding outpouring of love and sympathy with digs and flowers. The free museum is well done and we spent most of our day there. We ate at a great Indian restaurant. We booked small excursions on our own at most ports and enjoyed all of them. Hobbiton was a great tour which we recommend as was the glowworm cave at the Bay of Islands small group (4 of us) tour. The value we received was well worth the cruise price. We loved our cruise and look forward to another Princess Cruise Read Less
Sail Date March 2019
We cruise to NZ every year, and Princess is our favourite cruise line. Majestic Princess is only two years old, and is still in very good condition. The ports of call are excellent, and there is a fairly good selection of shore excursions. ... Read More
We cruise to NZ every year, and Princess is our favourite cruise line. Majestic Princess is only two years old, and is still in very good condition. The ports of call are excellent, and there is a fairly good selection of shore excursions. The public areas are spacious, and the cabins are a good size. The bed is very comfortable, but there is only one chair. The balcony on this cabin was a very good size, with two deck chairs, a small table, and two foot stools. The food was well presented but quite repetitive. The waiters were very obliging and efficient, and also polite and friendly. The entertainment staff left a bit to be desired, with one member who didn't turn up to organise one event, and who was also 15 minutes late for another. The production shows featuring the singers and dancers were fabulous. The Wake Show (the morning in-house TV show featuring all the events of the day) was not very interesting, and we stopped watching it after a few days. We have noticed that the standards on Princess have deteriorated over the years we have been cruising (26 cruises with Princess, 10 with other cruise lines), so I think our next NZ cruise will be with someone else. Read Less
Sail Date March 2019
It was to celebrate our 50th Wedding Anniversary and was a perfect choice. We were married in NZ so it felt right cruising back on the fabulous Majestic Princess. We weren’t disappointed, the food, service and entertainment was first ... Read More
It was to celebrate our 50th Wedding Anniversary and was a perfect choice. We were married in NZ so it felt right cruising back on the fabulous Majestic Princess. We weren’t disappointed, the food, service and entertainment was first class, just loved it. At night we dined in the Allegro dining room and it was the highlight of our day, the food and waiter service. We then went to the show of the night, not to be missed, great entertainment. The Hollywood Pool Club was such a relaxing area during the day, a heated indoor pool and spa, pleasant ambience to read etc. On our anniversary, balloons and a notice was put on our cabin door. We booked in to Harmony, a special restaurant that night and enjoyed it so much, wow. The waiters presented us with a little chocolate cake with a candle and sang Happy Anniversary. Everyone was so helpful on the ship, nothing was a problem, everything was so clean and we felt safe. For us, the cruise ports were all interesting, the weather was perfect and we enjoyed our shore excursions. Probably the highlights, and there were many, were the Sounds, Taieri Railway, Akaroa, Te Papa, Waiheke Island and the Bay of Islands, the Hole in the Rock excursion. The Art Deco in Napier we loved and all the volunteers who were there to meet the ship in every port made it special. I hadn’t been to Mt Maunganui and Tauranga, loved it. Very impressed with the embarkation and disembarkation, went like clockwork, congratulations to all involved. A really memorable cruise, we will be back! Read Less
Sail Date March 2019
The Majestic Princess is an amazing ship. The staff and crew were fantastic and provided an outstanding level of service. One of the highlights has to be sailing through the Fiordlands. Absolutely stunning and we enjoyed this mostly from ... Read More
The Majestic Princess is an amazing ship. The staff and crew were fantastic and provided an outstanding level of service. One of the highlights has to be sailing through the Fiordlands. Absolutely stunning and we enjoyed this mostly from our balcony. There is so much to do on the ship if you choose to or you can simply relax. I would highly recommend the Chef's Table. This is worth every extra penny and as long as you enjoy fabulous food and service, then you will love it. It is also a great chance to dress up and for the men to wear sports jackets (not necessary but looks good). The food in the dining areas is fantastic and the service across the ship amazing. The bar and dining staff really know how to look after you. The entertainment on the ship is of an extremely high standard. Lots of places to sit and have a drink with friends before deciding where you will eat your dinner. You will love it. We will certainly be cruising with Princess again. Read Less
Sail Date March 2019
We have cruised with princess for many years. Bigger ships are not always good. Smoother ride, nice amenities BUT.. CROWDS... only one pool area... PACKED. Only one spa.. PACKED. Only ONE ATRIUM.. not even standing room... They pulled ... Read More
We have cruised with princess for many years. Bigger ships are not always good. Smoother ride, nice amenities BUT.. CROWDS... only one pool area... PACKED. Only one spa.. PACKED. Only ONE ATRIUM.. not even standing room... They pulled things like Wine Stewards from the dining room..so no one has any wine knowledge.. "I think white would go with chicken" Used to be much better service but I understand their goal to be more main stream. We will likely look for smaller ships with better service options as we move into retirement. The bargain is still there for princess, but, they should steer bargainers to carnival and put princess back to the level it once was. EVERYONE on the ship worked very hard and the staff is incredible, but they are overworked by a company concerned with the bottom line. I would say, you have no problem filling your ships...up the prices a bit, bring back quality to top tier. The LA MER was a DISASTER. They put the fine dining IN THE ATRIUM at the same time as the rock concert... "Come enjoy the fine dining french experience..and yell" Also, the other fine dining Steakhouse was also adjacent to a music venue with no walls between..we heard others complain about that. The larger ship means no full running track any more, no wrap around promenade deck, and just 3500 people in the same place at the same time. For many this is fine but this is the first Princess cruise we were surprised with that way. Ports were good but of course, 3500 people getting off takes a while and the lines back were long on tenders. For those who like BIG, this ship is for you. Read Less
Sail Date March 2019
Loved Sydney before departure. Was a great ship and itenerary. Embarkation was easy. From checking to cabin within an hour. Huge ship but didn't seam busy very much. Always somewhere quiet to sit and chill. Plenty of quiet bars around ... Read More
Loved Sydney before departure. Was a great ship and itenerary. Embarkation was easy. From checking to cabin within an hour. Huge ship but didn't seam busy very much. Always somewhere quiet to sit and chill. Plenty of quiet bars around and nooks to sit and chill in. Food a bit repetitive in buffet. Could do with changing more but overall a good trip. MDR was great food and atmosphere like usual. Did anytime dining. Didn't have to wait for table. Cabin was of good size. Bathroom can always be bigger but that's what you get on ships. Layout was plenty room to move around in for 2 people. Only went to shows with princess dancers, shows were fabulous as always. Could have done with more shows and deck parties. Didn't have the usual love boat deck party I've had on previous cruises. Missed them a bit. Shore excursions were great. Loved the village and hungi tour. Would easily do NZ cruise on her again. Read Less
Sail Date March 2019
Princess Cruises are my favourite however this one fell short of my expectations it is far too big with not enough lifts and the entertainment venues were too loud they must be trying out new amplifiers which are simply not needed you ... Read More
Princess Cruises are my favourite however this one fell short of my expectations it is far too big with not enough lifts and the entertainment venues were too loud they must be trying out new amplifiers which are simply not needed you simply can't find a place inside to have a quite drink and chat which has been so good in previous cruises you couldn't even talk in several of the specially restaurants as the noise floated up the atrium to deck 6 & 7 it was like Princess were catering for the 30 to 40 year olds who like to dance the night away with loud music... you still can dance if the volume was turned down inside and maybe if you want it loud deck 16 would be the place not deck 5 that makes it uncomfortable for decks 6 & 7 as well.. having said all that I have another cruise booked so will see if the music is turned down...sure hope so. We chose anytime dining and whilst the waiting time was minimal the food was not hot and serving time was little too long, our cabin was adequate and the shower a little bigger than other ships. The entertainment in the Princess Theatre was very good and day time activities were plentiful, overall we found this cruise too noisy for us as we like to sit down and enjoy a cup of coffee and this was not possible due to the lack of seating and the noise. Read Less
Sail Date March 2019
There is a bit to like on the Majestic. Being fairly new it is quite tidy and presents reasonably well on board. There are quite a few good spaces on board, a bit of flair here and there, but overall with 3,500 to 4,000 passengers on board ... Read More
There is a bit to like on the Majestic. Being fairly new it is quite tidy and presents reasonably well on board. There are quite a few good spaces on board, a bit of flair here and there, but overall with 3,500 to 4,000 passengers on board its all a bit of a mess. And from the exterior “the ship” is as ugly as sin. An ugly floating appartment block. The root of the evil is the Princess business model. The market researchers have told them that the average passenger is not too bright ... so Princess presents an infantile and condescending package assuming the passengers to be morons so the staff dont need to be too sharp either ... they all seem to come from the cheaper parts of Asia and Eastern Europe. The activities program throughout is dumb, the lowlight of the day is a hard sell and then one has to suffer the bars and restaurants. Actually a couple of the cabaret shows were quite good! Pretty sad that wait staff are enthusiastic with their recommendations, but are unable to even pronounce the fish that they have been told to dispense (buramooondi). And someliers who operate on bin numbers which they recomend but have no idea what a nero d’avola is. But the poor wait staff are not the problem (they are also victims in the Princess business model) they are the result of the Princess training program which is rubbish. Thankfully, we had a suite on board and could escape most of the crass Princess infantile exploitation dogma. The suite was little better than most, but a poor excuse for the use of good space. Thankfully, we escaped without too much trauma and certainly we will not have occasion to go to sea with Princess ever again. Read Less
Sail Date February 2019
The Majestic Princess is a relatively new ship, but there are things about the ship that make me feel it's age. It feels closed in in the public areas. Low ceilings and small halls etc just gave me a closed in feeling. There was ... Read More
The Majestic Princess is a relatively new ship, but there are things about the ship that make me feel it's age. It feels closed in in the public areas. Low ceilings and small halls etc just gave me a closed in feeling. There was nothing really grand about the dining room: it was perfectly nice just nothing special. I had read alot about the beautiful atrium/piazza, again, nice but nothing really special. The rooms were also nice enough, although I have been in nicer rooms on other cruise lines. I wish there had been a lounge chair or small couch so that you didn't have to sit on the bed all the time. (Speaking of that: our cabin steward made our be before we checked out even though we told him we would be back--that grossed me out, knowing he had likely done the same thing before we checked in so we might be sitting on someone else's "germs") I really likely that there we laundry facilities onboard. We had taken a land tour prior to our cruise and it was nice to be able to do laundry without having to pay the ship's laundry rates. The food on this ship is, at best, uninspired. The buffet is similar to a low priced family buffet (Golden Corral for those in the US). The food is basically the same every day: there is really nothing "wrong" with it, it is just boring and not particularly flavorful. Getting a piece of bread toasted is a challenge, you have to track down a toaster, then an employee and then get them to toast it. It would be better if the toasters were available for anyone to use. We only ate at the buffet for breakfast after the first day because of the "blah-ness" of the food. Because of New Zealand's strict vegetation restrictions the fruit was cut up so you couldn't take it ashore. I didn't mind the apples, etc but peeling the bananas and cutting them in half was weird. We also struggled to get a refill on our beverages. Finding a seat was a bit of a challenge as well. We ate at the pizza restaurant several days, and we ate at the noodle bar several days for lunch. Both were tasty and amazingly fairly easy to get beverage refills. The burger bar was also pretty good. The main dining room was also okay: some of the food was really good, some just "okay". The desserts were absolutely nothing to write home about. You expect cruise desserts to be special but they just weren't. Again, getting a refill on our beverage was almost no-existant. It shows that the service wasn't what you would expect. The casino was small and the game payouts were not very "generous" I played very little. The shows were fine: I enjoyed them. My husband wasn't as impressed. As indicated in other reviews the theater just isn't big enough for the number of people onboard. The best night was the day that had 3 shows. Embarkation was great: very smooth and quick-we were in our rooms in less than a half hour. The rooms were ready when we got on so there was no lugging around your carry on bag while you ate lunch or had a drink. Very little pressure to buy beverage packages or upgrade to specialty dining. That was nice. We loved all of the ports of call: however, there were two things that weren't so good. There was a change in itinerary that resulted in less than normal time in two of the ports. Tauranga was very odd because we got in at 4:30 am. No shore excursions started that early(obviously) and most of them were fairly long so they ended up feeling rushed in order to get back to the ship on time. (We used a secondary provider instead of the ship's offerings.) Several of the ship's tours came back late so the ship had to leave late. The tours in Akaroa were also late getting back resulting in very long lines to get a tender and very few people got back to the ship at the recommended "on board" time. I think we were about 2 hours or better late leaving that port. It appears that Princess has some issues either with their own timing or that of their vendors to get back in a timely fashion. (one of the Princess tour buses ran out of gas and one had their keys stolen by a biker--made me glad that I was on an aftermarket tour) We discussed that we did not know that we would take another Princess cruise, primarily because of the food and the service. Read Less
Sail Date February 2019
This is our 3rd longer princess cruise and now qualify for “ruby “ (30 sea days or more) these ranks would be fine if they gave discounts for drinks, WiFi, laundry,etc. I think you get free laundry and WiFi if you go up to platinum! ... Read More
This is our 3rd longer princess cruise and now qualify for “ruby “ (30 sea days or more) these ranks would be fine if they gave discounts for drinks, WiFi, laundry,etc. I think you get free laundry and WiFi if you go up to platinum! Our Australia cruise started with 3 days at the Amora Hotel in Sydney... a very nice, quiet room in the convenient part of a large town. Even in our 60’s we opted for the bridge climb.. which was scary and fun! (Do the short one). We were told to embark on the majestic at a specific time based on your room floor.....ours was 4:pm. I have to admit... that is the fastest we ever got on a ship! The first sea day went quickly with the many new events to explore. We signed up for the you yang sanctuary in Melbourne our next port. Warning, this turned to be not what the description said... very difficult to see any kangaroos or koala! This tour would have been better if it was described as a sightseeing tour with a possibility of animal sightings! Our guide was good describing the area as we drove by. Another sea day... the Tasmania.... and Bonorong.... wow happy days!!! A tour with kangaroos, koalas and even dare devils!!!two more sea days... the the Fiordland and incredible scenery .....Dunedin,the next port was hilly and interesting. We toured and went to the batanical gardens.. also olverton house.. great if your into history and antiques in New Zealand! Akaroa, the next port.. was a hop in hop off... with a great driver who knew the area. We took the bike ride tour in Rotorua.. a super place inside a semi active volcanic area... with steaming geysers! Our trip ended in the Auckland hotel also a Amora... very nice hotel! We took another hop on hop off tour. Disembarking was long and painful from the ship and you wait for up to two hours to be called for port clearance! Eating on the ship for dining.... don’t get a set table number... if you want to meet people and have fun, ask for open dining or any time dining when you first book your cruise! Our room Stuart was so so ... he did his job, but not friendly like they usually are! The cabin was fine.... nice closet space... small balcony.. but mostly quiet and convenient. Read Less
Sail Date February 2019
This was our first Princess cruise. Princess offered a land tour of Australia that had the cities we were interested in along with cruising to New Zealand. The tour guide was awesome and we really enjoyed the land tour. The descriptions ... Read More
This was our first Princess cruise. Princess offered a land tour of Australia that had the cities we were interested in along with cruising to New Zealand. The tour guide was awesome and we really enjoyed the land tour. The descriptions of the excursions weren't exactly accurate. Or maybe we read too much into the descriptions. The transition from plane to hotel when we arrived was very smooth. The planes and hotels on the land tour were adequate. Make sure you pack a hand scale for your luggage because Qantas is very strict on the weights! Especially for the carry ons! The Sydney tour included the Opera House - but it was ONLY a drive by which was disappointing. We did have time after dropping off our luggage at the ship and then walked to the Opera House! This was really convenient to be able to drop the luggage off and then be able to do some exploring of the wharf at Sydney. The cruise ship itself is so beautiful! The Piazza is the hub of activity for the cruise. They constantly have something going on so you can always participate or just watch. I did feel sorry for the diners - the specialty restaurants - they are right there and it is VERY noisy. The shops are all very, very, very expensive, top end shops and you hardly saw anyone in there. Very little that average people could afford. This ship was built for the Oriental market - and did not transition well for the Australian market! The food was bland - and most options were seafood - which is great if you are a seafood lover, but not so much if you are a beef lover. And there is NO true cream for coffee. I observed that if you got "white" coffee, it was with skim milk. If you asked for cream - it was whole milk. If you insisted on cream - you got this clotted cream that would not dissolve in coffee. Also, by using the milk in your coffee, they kept it cold so your coffee was lukewarm, at best. Very little ice in iced drinks, you have to ask for ice. Most drinks were cool or room temp. The pizzeria on board was very formal. It was good, but very formal - linen table clothes, waiters dressed formally - not what you were expecting. The dining rooms were also very formal - and our waiter was as personable as mud. Our room steward was awesome! The buffet was divided into 2 sections - one was a "bistro" that had more sandwiches, lighter fare. But the food was mainly the same day after day after day after day. And bland, bland, bland. The only time I detected seasoning was the garlic which they used a lot of! The entertainment was produced very well, but not really our liking, but it was put on with a lot of costumes, music and lights! The excursions were awesome, but usually left right after we docked and got back with only 30-60 minutes before we had to be on board. Most of the port cities did NOT have shops by the docks, so we got very little shopping done. And no of the port cities opened up for the ship - like other ports we have been in. They would open late and close early - which made it impossible for those that did excursions. Princess did do an awesome job of getting the people to their excursions - always meeting in the Theater and taken out by group to their buses or trains. Wine was VERY expensive - the cheapest bottle was $42 and only a few at that price. IF they had a daily drink special, it was not advertised - and did NOT have anyone coming by with the shot specials at dinner. Was disappointed also in the deserts - they were presented beautifully, but not much taste. Our tour group discussed this a lot - most agreed that the deserts almost tasted the same. I only saw cheesecake offered once???? It seemed that presentation was their goal! The everyday menu offered a sirloin steak that was tough and chewy. The roasted chicken was huge, but no seasoning. The fettuccine was good, but not offered with chicken or shrimp. The bread rolls were all crusty, and always the same selection - every night. I would ask for ice tea and they would give me a straw to stir in my sugar????? Finally, got them to give me a small desert spoon. I enjoyed the cruise, but a little too high end for me - I don't mind dressing up for formal nights, but didn't want every night to be on the formal setting - not with dress but with the formal, attitude of the wait staff. Are other Princess cruises like this? Read Less
Sail Date February 2019
My family needed a cruise suitable for our range of ages and tastes and this family friendly, low stress cruise absolutely matched our needs. Very clean ship inside and out with friendly staff and fun entertainers. We travelled from ... Read More
My family needed a cruise suitable for our range of ages and tastes and this family friendly, low stress cruise absolutely matched our needs. Very clean ship inside and out with friendly staff and fun entertainers. We travelled from Sydney, Australia to Melbourne and Hobart and then went to New Zealand getting stops at Port Chalmers, Akaroa, Tauranga and Auckland. There was a large variety of activities that suited the seniors in our group as well as the younger cousins, too. From Zumba to Bingo to jaw-dropping production shows, we were thoroughly entertained onboard. Food was easy to acquire and change to our tastes as necessary for those with food allergies. I am pleased to note that there were accessible shore excursions and the entire ship was accessible for people with mobility issues. The outside and inside of the ship were truly majestic, with details everywhere to enhance the experience for guests of any culture. Read Less
Sail Date February 2019
Wanted to go to Australia and this was the best value for the money, We hadn't gone on Princess before but had been told by a former travel agent that they were a good line. It was a great experience so we signed up for another ... Read More
Wanted to go to Australia and this was the best value for the money, We hadn't gone on Princess before but had been told by a former travel agent that they were a good line. It was a great experience so we signed up for another cruise next February. The service was exceptional. Everyone was more than happy to help and everyone greeted us with a smile. Embarkation and disembarkation were so organzied with few delays if any. The food was great and always prepared they way it was requested. The Captain gave us an update every day which was appreciated. We were in heavy rough seas but the ship was so stable that it wasn't a problem. Our excursions went like clockwork for the most part and were just as advertised. We saw wonderful scenery and learned alot about Australia and New Zealand. I would recommend Princess Cruise lines to everyone. Read Less
Sail Date February 2019
First time on a Princess 'Royal class' ship and I was interested to compare this ship with the 'Crown class' ships I'd previously sailed on. Well I can confirm it's big, and although there were some pluses ... Read More
First time on a Princess 'Royal class' ship and I was interested to compare this ship with the 'Crown class' ships I'd previously sailed on. Well I can confirm it's big, and although there were some pluses in the experience, for me, I felt that Majestic was a little too big. As usual embarkation (Elite) was seamless. Even the photographers respected our polite no thank you, although sadly they reverted to normal at the port gangways. Did not like being mauled by that Panda! Our cabin was great, although the balcony was a little small and our steward was excellent. I thought that storage space was far better than the smaller ships. Lifts. I don't need to use them but when I did I found that I needed to wait longer than on previous ships, particularly at peak times. Alfredo's. Wonderful! Particularly liked the small pasta dishes. Service was always excellent and the pizza was cooked to perfection.(unlike in other reviews) International cafe. Good. but not as good as previously.Friendly service at breakfast. pastries v.good. Not always possible to get waiter even when quiet but always managed to find one. Coffee card now electronic so you can't carry it over to next cruise but still great value. Some confusion over which line is for coffee and which is for food. A few people very grumpy if they feel you're jumping the line, particularly in the morning. Walking the deck.On sea days I've got into the habit of an hour deck walk. Not easy on this ship. Previously I've walked Prom deck but this isn't really viable on Majestic. .Had to use upper decks which provided little shelter from the wind. ( Fortunately it was mostly dry). Elite perks. Mostly very good. Wife loves free laundry. One thing not as good. On past trips we were allowed to access the tenders by showing our cards at a time of our choosing. This didn't happen on this cruise. Yes, we had a separate waiting area and we probably got off the ship quicker than others but there was still a long wait. Dinning. World Fresh Marketplace Good variety of food and mostly excellent quality. Tea, coffee somewhat problematic with some machines empty or out of order. Didn't like the seating set up. Certainly not the place for a quite Lunch on a sea day Anytime Dining. It's a small thing but on my many previous Princess voyages I cannot recall an occasion when my water glass was allowed to empty. Not so on this ship. Service was inconsistent. Some of the waiters seemed to lack confidence, others didn't appear to pay attention to detail and on one night the waiter thought that he was auditioning for a comedy show! (He wouldn't have got the part). The food was comparable to other smaller ships. Captains Circle event. Better than anything we'd experienced before.: generous with drinks, relevant and mercifully short. Exceeded expectations. Theatre.. Simply too small. Not happy about having to arrive over half an hour early to secure a seat. Missed some shows I'd have liked to see, due to this. Gym Not big enough. Very busy at peak times. Enrichment programme. Hoped that a larger ship would have a greater range but this was not the case. Flash sales, bingo, quizzes were the norm. The Maori Ambassadors were a shinning light in an otherwise unenlightening experience. Disembarkation. Late and a little chaotic. Maybe due to numbers? I would not discount using the larger ship again, but ,on balance, I would prefer a smaller one. Read Less
Sail Date February 2019
We enjoyed every moment of our cruise! After being reluctant to cruise in the past we have now been opened up to a whole new world! We found the cruise exceeded all our expectations. Our mini stateroom was immaculate, comfortable, spacious ... Read More
We enjoyed every moment of our cruise! After being reluctant to cruise in the past we have now been opened up to a whole new world! We found the cruise exceeded all our expectations. Our mini stateroom was immaculate, comfortable, spacious and with excellent storage, we slept soundly each night. The staff we encountered were friendly, professional and always helpful. The food and bar services were of a high standard with so many options to choose from including many healthy options along with the more decadent choices! The ship is beautiful and although large there is ample room to enjoy quiet spaces and you never feel crowded. We particularly enjoyed the enclosed pool and surrounding areas. We felt that we had been away for a lot longer than 12 days, returning relaxed and grateful for such a wonderful experience. We have changed our opinion on cruising and look forward to future cruises. Read Less
Sail Date February 2019
We booked 2 years ago and have been used to the Diamond and Golden Princess size ships. We didn't find it too big to walk around but we felt that the public rooms had been enlarged a little but too many people crowded into them ... Read More
We booked 2 years ago and have been used to the Diamond and Golden Princess size ships. We didn't find it too big to walk around but we felt that the public rooms had been enlarged a little but too many people crowded into them causing congestion and a lot of noise. The practice of using the Piazza for activities such as Line Dancing classes instead of the Vista Lounge was a bad move. Most people go to the Piazza to sit down, have a coffee and meet people. When the so-called music started and a female with high pitched voice started yelling instructions into the microphone you couldn't hear yourself think. The music was not good apart from the piano player Marius because once again it was too high pitched and loud. The impressionist was excellent. Where, oh where, were the string quartets and trios??? Because it affected all the music mayabe the amplification was at fault. I daren't wear my hearing aids in the Piazza for fear of ear damage so consequently had trouble hearing people. On sea days you could hardly move because there were too many people around. The activities in the public area were not well planned when everybody was coming out of the lounges at the same time and trying to get through people who were waiting. The sudoku puzzle wasn't changed in the IT room. The Passenger Service staff on the whole didn't seem to know what they were doing and were quite unhelpful when a seat collapsed under me in the Princess Theatre. They wanted me to go to the doctor in 2 hours time when they opened and pay for it myself. We had to fill in 4 reports that essentially said the same thing and no apologies. Cabin staff were mediocre but Concerto dining staff were excellent even if the food was a bit tasteless. Read Less
Sail Date February 2019
Majestic Princess Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 4.0 3.6
Entertainment 4.0 3.4
Public Rooms 4.0 3.7
Fitness Recreation 4.5 3.6
Family 4.0 3.6
Enrichment 3.0 3.1
Service 4.5 3.9
Value For Money 4.0 3.3

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