Unfortunately, HAL has gone downhill in our opinion.
We haven't cruised with them for a few years due to dates and prices, so were expecting similar experiences that we had before.
The ship itself is kept extremely clean and the staff are wonderful.
The main issues were the food, entertainment and the Loft (lack of).
Firstly, the food in the main dining room for the first few days of ...
We chose this cruise because we wanted to have Christmas and New Year on a cruise and the HAL had been recommended by some American friends.
We had a wonderful surprise when we were upgraded from a SS midship to a Neptune suite at the back of the ship.A really big cabin with an L shaped veranda at the back.
Having access to the Neptune lounge was a plus, the 2 concierges could not have been ...
We had sailed with HAL on 3 previous cruises. We chose this cruise for the itinerary and had just been on Celebrity Solstice six weeks prior to this one and so comparisons between them were fresh in our minds.
Where Solstice is clean crisp lines with what we thought were much higher ceilings, Noordam is lower ceiling, less open spaces, fine arts but darkened lounge areas.
Noordam did not ...
I can say without reservation that this was the best service on a cruise ship we have experienced. The staff was very friendly and helpful.
The food in the main dining room was just okay. Gone are the days of elegant dining with delicious food and large portions. This was our 24th cruise and this was the poorest main dining room food we've experienced. But on the plus side the casual dining on ...
We decided to take a slow and indulgent route back to Canada from Australia and this cruise seemed perfect...and in general it was. Embarkation was quick and easy and the crew very welcoming. The ports were excellent with a great mix of culture thrown in for good measure. The dining experience was very good, thanks mainly to 2 very attentive waiters and a section manager who really seemed ...
Only our second cruise, had previously sailed from Hawaii to Sydney in 2016. We were so impressed with that cruise, the brand and the ship. So we choose to revisit with HAL and the Noordam again, this time the New Zealand leg of the Pacific Cruise.
We love the size and style of the Noordam, and having sailed before felt really comfortable with layout and facilities.
Our cabin was on the main ...
The cruise was the type of itinerary that I was Looking for, within in the time period available to me.
This was our first time cruising and My Wife and I were really looking forward to our first cruise.
I will preface my remarks by saying that I am easy going by nature and not overly fussy.
Embarkation was from White Bay Terminal Sydney. This was handled very well and I have no ...
For the itinerary of southern Australia, which was great. However, we felt Holland is not as good as in past cruises. The main complaint is Dining Room (We used anytime) menu which is so limited and quit frankly other then the beef not really good. Vegetables all cooked to death and hardly any green ones, like broccoli, green beans, etc. and you didn't even get more then 5 string beans or 3 ...
15 day Christmas and New Year cruise on the Noordam it sounded wonderful we had sailed with Holland American befor but it was our first time on the Noordam We Decided to pay the extra and book a Signature suite but was upgraded to a Neptune Suite we were very excited with this came prioritie boarding it was so good we got on the ship so fast.The first impression of our suite was fantastic,large ...
This was very misrepresented in the website and available information from the cruise line. It was only "back to back cruises" not a separate all in one cruise. entertainment and activities were mostly repeated the second two weeks (which were slim pickings even the first two weeks). Everyone had to disembark in Sydney and could not get back on the boat until time for new passengers to board. ...