108 Sydney (Australia) Group and Theme Cruise Reviews

My wife booked the cruise this time and did very well as always. The Splendor is a very nice ship which we were pleased to be aboard. We sailed at a very turmultuous time with covid19 on the rise. I cannot praise the staff ... Read More
My wife booked the cruise this time and did very well as always. The Splendor is a very nice ship which we were pleased to be aboard. We sailed at a very turmultuous time with covid19 on the rise. I cannot praise the staff highly enough on this. Their diligance and professionalism was fantastic in every way. Yes we missed several ports that were planned But at no fault of Carnival, the captain, the crew or the ports. In whatever way possible they tried to give us the best possible experience. The portside entertainment whilst in Port Vila from the local musicians was great. Fahrenheit 555 was deliciously awesome you have to try it. Casino staff and management absolutely amazing. We had so many good conversations whenever we were there. Wait staff 1st class thankyou Daniel, Patrick, Sumali, Jose. HUGE Thankyou to Mateo, Ivan, Jodie, Gladys, Larry, Mihai and all casino crew Ryan, Roan, We had a blast. Black Pearl staff and Gold Pearl staff you all Amaze me. How you carry those trays, balance everything like watching juggling. Evening waiter entertainment was so fun. Thankyou Angela, Leilani, Putu and all we met during our dining experiences. "You Hoo, Yummy Yummy". Read Less
Sail Date March 2020
Great itinerary but not great pre cruise drink packages no bottled water packages so brought a case on ourselves . Ship was rusty on our mini suite deck and other spare as. Staff were mostly friendly but some could use nicer hellos. Shop ... Read More
Great itinerary but not great pre cruise drink packages no bottled water packages so brought a case on ourselves . Ship was rusty on our mini suite deck and other spare as. Staff were mostly friendly but some could use nicer hellos. Shop had almost nothing with lord of the rings items which was disappointing and quality was limited. Disappointed captain didn’t do the champagne waterfall like other ships have done. Vow renewal was very very nice . Disappointed with quality and type of food, we don’t eat red meat pork or lamb and limited fish and seafood or chicken to same favorite menu item .. buffet many nights offered better selection and quality. Disappointed no local kiwi fruit or fresh fruit from nz no honey etc.. but did love love love the scones with cream and jam every afternoon!, photographers were very good but sadly photo packages were very expensive and many people didn’t buy as many as they wanted . Loved the ports though Napier could be longer . Auckland was somewhat boring . Wildlife tours and seeing lord of the rings places and hobbiton made the trip great. Many great on board photo opportunities which we liked . No happy hour which was disappointing but made it much cheaper for us as we didn’t drink much due to that. Would do this cruise again.. not sure with who as itinerary is paramount but had a great time . Read Less
Sail Date February 2020
Family trip with father in law 82y old. We choose Tasmania as it was bit cooler and slower pace. Dad had so much fun that he was still up dancing at 10pm. So much for slower pace lol. The food was for everyone's tastes. ... Read More
Family trip with father in law 82y old. We choose Tasmania as it was bit cooler and slower pace. Dad had so much fun that he was still up dancing at 10pm. So much for slower pace lol. The food was for everyone's tastes. Restaurants were great and nice serving size. Decor was Majestic, shows were top quality. Rooms were clean and had all that was needed, pillow was like sleeping on a cloud would hv liked to take it home. Aircon was little cold in our room and couldn't turn it off, could turn it down. We even could watch a few love boat series on tv. When arriving at a destination it was easy to walk off ship and do our own thing. Also did an exclusion and the organization was great well worth the trip. Spa was friendly and helpful, there training was excellent. Great experience and many fantastic memories thank you princess cruises. Read Less
Sail Date February 2020
Wanted to have a look at the Voyager, and particularly as supposedly recently renovated. Cabin 6232 was our cabin on the sixth deck. No renovations, brick hard bed, mould in shower, rust on balcony. No tissues, no toiletries. From the ... Read More
Wanted to have a look at the Voyager, and particularly as supposedly recently renovated. Cabin 6232 was our cabin on the sixth deck. No renovations, brick hard bed, mould in shower, rust on balcony. No tissues, no toiletries. From the time of boarding was bombarded with sales whilst walking, sitting in the bar, even while eating in the main dining room- drink packages, dining packages, spa treatments, kitchen tours, orange juice, even when buying hair spray (forgotten) sales person tried to sell me earrings. The drinks are sold in US dollars, this caught some of the guests unprepared as does not specify currency. Beer av $7.50, spirits $8.50 but the lemon lime &bitters was classified as a virgin cocktail and cost $8.50. Convert to AUD, expensive. But this did not deter the passengers. Many, many drunk and rowdy party goes. This maybe more because of the limited voyage time, being treated as a party time. Dressing extremely casual, shorts and thongs in main dining, towel wrapped patrons dripping in Windjammer, fight to get seating in buffet and bars, and could barely move to walk down deck 5. When trying to pay account on last night, 4 staff at desk, 69 people in front of me, waited 40 mins and as many waiting after I had been attended too. Food in main dining, woeful. Steak could not cut or chew. Chicken asparagus pie, no asparagus and looked and tasted like baby food. The good - staff at dining, bars and room attendant lovely. Embarkation and disembark quick, easy. Big emphasis on hand washing. Would I go again, definitely no. Read Less
Sail Date February 2020
We did a 10 day cruise out of Sydney Australia to the South Pacific. We chose Radiance of the Seas for the departure date and itinerary offered. Unfortunately this itinerary started changing immediately after we booked (prior to ... Read More
We did a 10 day cruise out of Sydney Australia to the South Pacific. We chose Radiance of the Seas for the departure date and itinerary offered. Unfortunately this itinerary started changing immediately after we booked (prior to Coronavirus) and continued changing right through our cruise. Understandably we were on the ship with week Coronavirus starting making news and quarantining other ships , so I can't imagine logistical nightmare the company was living.. We were to visit Mare, Lifou and Isle of Pine (which was on and off the itinerary a couple of times since I booked)- it was first cancelled as there would be too many ships in at the same time, and then added to our itinerary through the cruise with the cancellation of other ports. We completely understood the reasons for the closures, but it led to a lot of last minute research on the ports as the original ports were easy to do on our own.. where the other stops required excursion planning. Anyhow this was a circumstance out of our control and we were very grateful not to be quarantined. Here is the review of what we did: Ship: As others have said some areas look a little tired, but I enjoyed the size, the detail (many pretty areas) and ease of getting around. Cabin: We were in 8024 a balcony room. I found the room to be small compared to other cruises I have been on, but it suited our needs. The bed was comfortable. Dining: The buffet (Windjammer) got old for us pretty quickly, but we loved our meals in the dining room. The menu could have used a little more variety but what we had was always good and the environment was great. We had a table for two that was situated close to two other tables for two and we thoroughly enjoyed our company. Entertainment and Activities: We saw most shows and I felt they were well done. The singers on this ship were amazing. The theatre had lots of seating and great bar service. There weren't many activities on this ship that we wanted to take part in..I think that was mainly due to the size of the ship (variety of activities less) Service: Here is the big reason for my rating. We experienced excellent service in the dining room by all waiters and assistant waiters. The service in the all of the bars was slow- although the staff worked very hard.. Royal Caribbean has the waiter take the drink order and then make the drink, and then deliver... it was very inefficient and the passengers were getting frustrated, which in turn, stressed the waiters out and the whole thing did not seem to run smoothly. The bars were understaffed so waiting for a drink at a bar usually had one bar tender working as fast as they could to accommodate about 10-15 people waiting. Ports: To the best of my memory with all the changes.. Noumea- and we were here twice d/t port changes.. we booked a private excursion before leaving home with Dal Ocean Charters. Do not hesitate to use this company..they were amazing with communication before hand, arrival at port and the excursion itself. The first stop we planned a trip to Signal Island. About 12 of us on an inflatable speedboat which was very fun. Skilled driver.. the island is stunning and has amazing snorkelling (bring your own). We took a picnic from the supermarket right where the ship docks and the price was right for the trip. When they heard our ship had been rerouted back we received an email offering another trip to a different island. We took the same type of boat to Largenere Island and this was a highlight of the whole trip. Only about 20 of us on this island with printine waters, excellent snorkelling, a beautiful beach and great swimming. There were huts and picnic tables for shade. We were so pleased with Dal Ocean Charters. Paid Australian cash prior to the boat ride. Port Villa Vanuatu- We had booked a private excursion with Yumi tours. Excellent communication with this company as the port date changed as we were on our cruise. The owner was at the gate and took us to our driver Moses. We had an amazing day at the Blue Lagoon, a turtle sanctuary and a cultural experience at a village. We were well taken care of throughout and again I would really recommend Yumi tours. Mystery Island: This was a tender port and we didn't have to wait too long.. the process was very efficient. A great beach/ snorkel day. lots of places to swim and a nice walk around the island. Markets on the island and a bar if you want. Luganville: This was added mid cruise d/t port closures and it was the first time this ship had been there. 6 of us hired a driver (lots at the port with air conditioned vans with seat belts) and we went to Champagne Beach (about 50 min from the port) such a beautiful drive and then to a blue hole. There are several. Champagne Beach is where cruise ships used to tender to but they have changed things so it was very quiet when we were there.. excellent swimming.. no snorkelling here. All together we had 4 days at sea and these were good. Lots of seating top deck over the pool.. most people wanted to sit in the solarium or right around the main pool but that was too close quarters for us. This was our first time cruising the South Pacific and I would go back to see the ports that we had cancelled d/t Coronavirus. The people of these islands were lovely and there are many islands to see. Let's hope the Coronavirus is contained and visits to these islands can commence once again. Happy Travels Everyone! Read Less
Sail Date January 2020
Friend selected cruise. She had been on carnival spirit. Horrible. Horrendous. Scrap assault. Food poisoning and food pressure. All of us. Drinks taking varnish off tables. Bad behaviour. Bad food and alcohol. Lack of security. Boss ... Read More
Friend selected cruise. She had been on carnival spirit. Horrible. Horrendous. Scrap assault. Food poisoning and food pressure. All of us. Drinks taking varnish off tables. Bad behaviour. Bad food and alcohol. Lack of security. Boss food. No information tool third day. Terrible planning of the ship. Nothing to do. But drink. Eat food that is killing you. Aggression on the boat. Thinking food drink and whatever they were using to clean the cups plates. No vegetarian gluten free options. Msg in the food. Best thing. Comfy beds getting off. Again I thank the universe I didn't take my son. Children young ones. Children touched everything. Do yourself a favour and never go on this ship. It was my first, scared me for any travel ever again on a cruise. My boyfriend's first and last. Nightmare. I feel terrible. My friend organised this cruise. One chess board. Slides kids didn't even ride. Boat rocked in call waters. Crew had no idea. People trying crew like garbage. I felt trapped as in jail with people that fight. Group of men hit on and beat up others. Man cut his girlfriend's face with glass. Kids in adult section with smoking. This is a nightmare of a cruise. Read Less
Sail Date January 2020
The crew staff was great The captain is a rambler and does not till you the truth Food was good but the menu was not extensive changing The ion shore trips are twice the price for the same trip if you pay on board The drinks ... Read More
The crew staff was great The captain is a rambler and does not till you the truth Food was good but the menu was not extensive changing The ion shore trips are twice the price for the same trip if you pay on board The drinks package was a total rip off as are the bar prices $15 for a beer after a 18% tip and exchange rate. The exchange rate the ship gives you is poor All expenses add 18% as a tip that is not share with all crew only senior staff. You have to pay no opt out is given The islands you visit some have deals with the cruise line and they also over charge you at pine island the menu price for a beer is $8.5 but they charged us $12 then later in the day it increased to $15 because they could. The island only has 1 pub you can get to Basically the ship will rip you off all the way through They even floated around for a day so they could make sure we spent on the ship Read Less
Sail Date December 2019
We are Diamond members with RCI, they seem to want to forget about the loyal passengers and only seem interested in Suite passengers. The normal Diamond Lounge has been taken away from Diamond members and given to Suite passengers and ... Read More
We are Diamond members with RCI, they seem to want to forget about the loyal passengers and only seem interested in Suite passengers. The normal Diamond Lounge has been taken away from Diamond members and given to Suite passengers and have been pushed into a pokey 31 seat room near the Star lounge. A lot of the Diamond members had to sit in the Star Lounge. Seems like they will be altering their tier system due to the increase in Diamond members, this monster was created by RCI so we will have to see what they will do. The Diamond Lounge was a social hub where you could catch up each day, but now it may as well be closed. The gym has been moved from the front of the ship to the rear of the ship removing the inside pool and all saunas and steam rooms and reducing the size of the gym. This was a Christmas cruise which was more like the cruise ship that for got Christmas, there was no traditional Christmas dinners which having over 3,500 Australian passengers you would have thought this would be the main menu item. For the first 7 days there was no enforced washing of hands so people would walk straight in without washing their hands and spreading Noro virus to over 400 passengers, after complaining about this, hello they enforced it on the last two days putting two offices at the entry, well done Royal but too little too late. Read Less
Sail Date December 2019
This cruise is a mixture of good and bad experiences. Disembarkation at different ports was poorly organised as we did not get of the ship until 2-3 hours after the ship docked and disembarkation started. We found it very hard to make our ... Read More
This cruise is a mixture of good and bad experiences. Disembarkation at different ports was poorly organised as we did not get of the ship until 2-3 hours after the ship docked and disembarkation started. We found it very hard to make our needs understood by the front desk staff as they did not understand English very well. Buffet food was very average and not varied at all. Our cabin was not as we ordered or told it would be. We ordered a queen size bed, and were assured that was what we would get, but ended up with 2 single beds with a large support pole between them, meaning they could not be pushed together to make one large bed. Very disapointiong. (See cabin report below). On a favorable note, the shows in the Zodiac Theatre in the evenings, were outstanding. (Best we have ever seen on cruise ships). Cabin staff were also very helpful and attentive. The dining room staff were helpful and eager to please. Read Less
Sail Date December 2019
The Majestic Princess is a beautiful, yet majestic cruise ship, which I recommend everyone single person in the world to set foot on. The cabins, staff, restaurants, activities and services were excellent. Our cabin, D535 on Deck 9 was ... Read More
The Majestic Princess is a beautiful, yet majestic cruise ship, which I recommend everyone single person in the world to set foot on. The cabins, staff, restaurants, activities and services were excellent. Our cabin, D535 on Deck 9 was immaculate every time I set foot in it; thus, I give special thanks to the room stewards of Dolphin Deck 9, Kong (China) and Neil (Philippines). As for the dining, I give special thanks to the waiter Musor (Thailand) and junior waiter Narry (Philippines) from the Concerto Dining Room on Plaza Deck 5, who have been so kind and helpful to us for the 8 nights of our cruise. Unlike many other cruises, I feel that the Majestic Princess is one of the only cruises that produce enrichment activities such as trivias, challenges and mini-games. The activities, in my opinion, are extremely organised and fun. Similarly, for fitness, there was a miscellaneous variety of sports available on the Sun Deck (17) Sports Deck ( 18) and the Sky Deck (19) and on Deck 16, were two massive swimming pools. To sum it all up, I would conclude that my 8-night, 9-day journey on the Majestic Princess would be considered as one that is never to be forgotten. Read Less
Sail Date December 2019
My wife and I chose this cruise as it coincided with our 25th wedding anniversary. There where 3 stops Burnie, Melbourne & Adelaide. Burnie was canceled due to weather so we stopped at Eden NSW instead This was in no way the ... Read More
My wife and I chose this cruise as it coincided with our 25th wedding anniversary. There where 3 stops Burnie, Melbourne & Adelaide. Burnie was canceled due to weather so we stopped at Eden NSW instead This was in no way the ‘fault’ of the cruise line and we appreciated their efforts in finding another port. On our arrival to Melbourne we were one hour late. The ship then broke down coming in to Adelaide. At approximately 5.30am the engines stopped & all power went off. No air conditioning, no water, no lights & no flushing toilets. Contrary to what the ship’s Captain has informed the media, there was no communication with the passengers until 7.45 to 8.00am. At that time we were informed that the ship was stopped due to a warning light for one of the engines. Breakfast was still available although nothing hot but plenty of cereal, pastries & fruit. Of concern, no one was offered any water. This included a lady seeking out water for her elderly husband that was at risk of choking. After 3 hours we were finally underway. This ship & cruise line in my opinion is budget so you get what you pay for. There are little things that could be done to make the cruise a lot better experience such as hot chocolate & tissues for the bathroom. This is my first CMV cruise & there was no atmosphere, even departing Sydney at 9.00pm travelling under the Harbour Bridge & through the harbour, One positive is the gym, it’s great for a cruise ship gym, also there is access to what I would call the Turkish baths. This is a spa, steam room & heated lounges included in the cruise price. Read Less
Sail Date December 2019
The only reason I went on this ship was to be part of the Bravo Cruise of Performing Arts. Whilst a regular on Princess and Celebrity, this was my first taste of the Royal Carribean fleet. I had heard mixed opinions from friends, most ... Read More
The only reason I went on this ship was to be part of the Bravo Cruise of Performing Arts. Whilst a regular on Princess and Celebrity, this was my first taste of the Royal Carribean fleet. I had heard mixed opinions from friends, most of whom did not place the Radiance in the WOW category. So I went with less than high expectations. How wrong I was. The ship is older and smaller than the mega vessels floating around. But I was really impressed by the leadership of eh captain and officers. They run a tight ship, so to speak. Cleanliness was of very high importance. Everywhere, all day and night, crew members were washing, polishing, scrubbing. Our hands were sanitised so many times they began to be squeaky! But from the beginning. Check-in was smooth and painless. We were on board at 11 am. The upstairs Windjammer Cafe was in full swing with a really good selection of food. Alas, no cabins were open until 2 pm so there was a bit of hanging around! My stateroom was a Royal Suite on deck 10 which was all one could ask for. Well laid out, large balcony, good quality furniture and fabric, coffee machine (with poor US coffee) However, one brickbat was that there was no walk-in shower, and you had to clamber into the bathtub to have a shower. Quite an ordeal for some passengers. There were no grip rails to hang on to either. Dining was extensive. As well as the Windjammer, the main dining room was Cascades which was fine but nothing to rave about. Dining times were fixed at 5.30 and 8.30 and you could not change. The Italian restaurant, Giovanni's Table had food to die for. Faultless and the wine list was pretty good as well. Other specialist eateries were Chops Grille, Izumi Asian eatery and a host of casual cafes. For a ship this size, it had excellent choices. Bars were good too. The champagne bar was a bit of a misnomer as it served nearly everything else but. The schooner bar and colony club had great ambience. The casino was vast, but on our trip, the players were vastly outnumbered by the croupiers. Staff were obviously very well trained, friendly and genuine. As this cruise sailed from Sydney, there was no expectation of tipping, so the service was sincere and not in the quest for the dollar! Being a suite guest, there was a wonderful private Concierge club with an open bar, and special arrangements for dining in special areas. Officers were evident and approachable, not like on many other ships. As I stated before the reason we went on this ship was because it was a charter for the Bravo Cruise of Performing Arts. 35 acts, ranging from a full orchestra, string quartets, trios and duets, soloists, choirs. Music from go to woe everywhere on the ship. And what was so nice was that you could hear cabin attendants and cleaners humming opera as they went about their work. This voyage on the Radiance was outstanding., Read Less
Sail Date November 2019
People both on and off the ship were so kind and helpful. Always smiling and wanting to know if you need something. You almost would have thought they were smoking something to be so gracious. Out of 30+ cruises we have been on, this is ... Read More
People both on and off the ship were so kind and helpful. Always smiling and wanting to know if you need something. You almost would have thought they were smoking something to be so gracious. Out of 30+ cruises we have been on, this is definitely the happiest crew and country I have been too. Maybe its in the water. We ate mostly in the buffet. It was very good. I will see if I can post some pics of the buffet. The cake seemed to be dry on every desert. They were not moist. This seemed to be a common problem. Breads and rolls were great and abundant. Tea and lemonade seemed to be different every day. They need a different brand of tea or something. Besides the tea's were weak and strong depending on the day you went. Everything else was great. Carving station, build your ceaser salad, Pasta Station, Indian curry area, salad station, ice cream station, fruit station, deli station, breads station, soup station and a few nights of caviar. Fine dinning - we ate there 3 three times. 1st, 3rd and lobster night. The lobster night we had the worst dining experience of our 30+ cruises. We were in a group of 50+ people. so we moved around to different tables. There were two waiters for the 6 tables of 10 we had. The first two nights we had a lady, Alexandria, I think. She was great handling 3 to 4 tables. The last night, lobster night, we had a male waiter. We sat at 6pm and did not get served until after 7:30. not getting drinks, getting wrong food served to people, having duplicate starters, coming to table with little sauce in bowl (took 5 min to refill in kitchen), and letting us watch everyone else eat and leave before we were served the main dish. More insulting was some tables were getting third portions of lobster. Reported it to guest services the next morning, someone called that evening (around 8) trying to get us to come that night. we ate already and I have a feeling in talking with people who were at the table the night before did not show up. This is probably why he called. very bad. Entertainment was better than average. Their production cast is very good. Of all their shows, only one was so so. It was also only about 15 min long where should have been 45 to 60 min. Guest services always seems to be a problem on ships the first few days and last few days. They had long lines but was helped by people walking around and taking care of the little things while in line. They need one more person doing this during peak times or categorize issues. Tenders were ok except for the port BAY OF ISLANDS. Our tender got lost in the fog. We found another tender #11 while trying to find the dock. I had downloaded the map on my phone and was watching were they were going. They were about 2 miles left of the port. They kept circling and search for a green and white buoys. My maps did not show the buoys or low water areas they were trying to navigate around. It was funny until the #11 boat almost hit our tender. If it was not for our tender driver putting it in reverse quickly we would have collided. They spent about 30 min lost until a white yacht type boat came by and they followed him the the port. Not really any long lines for tenders but they did try to pack us in pretty good on one of them coming back. We left the ship with our bags which was extremely quick. Started about 7am and was through customs and out the door by 7:30. All in all it was a great trip. Read Less
Sail Date October 2019
It was advertised as a Bounty Adventure, to follow the route taken by the mutineers from the Bounty after they put Bligh and some onto a whaling boat. We visited Norfolk Island, two places of Tonga including Nuku'alofa, three for Fij ... Read More
It was advertised as a Bounty Adventure, to follow the route taken by the mutineers from the Bounty after they put Bligh and some onto a whaling boat. We visited Norfolk Island, two places of Tonga including Nuku'alofa, three for Fij but only two were possible due to high winds for Dravuni Island, we were able to visit Port Denarau and Suva before our final stop at Noumea. We had a descendent of the mutineers who lives on Norfolk Island to give us talks about the island and the mutineers, very interesting. We were disappointed by the lack of variety for activities, most were held inside eg trivia and bingo during the day, it would have been good to have more exercise activities such as gentle exercises or aquarobics. Our Tai Chi class which was much enjoyed was discontinued after the teacher had to disembark at Suva ? reason. We had a couple of sessions from a doctor who spoke about healthy living, this would have been good if done at beginning of cruise, so many grossly overweight passengers on board. The Black Circus venue needs a lot of work done, old tired seats, too few seats for so many people wishing to attend the morning trivia and bingo sessions. The whole ship looks tired and will need refurbishment. Read Less
Sail Date October 2019
This was a Dave Koz Charter Cruz! Ship was contaminated with a flu bug. Hundreds of passengers on Week 1 and Week 2 got seriously ill with a flu bug (Cough, sore throat, chills, fever and loss of appetite - lasted for over 4 days). ... Read More
This was a Dave Koz Charter Cruz! Ship was contaminated with a flu bug. Hundreds of passengers on Week 1 and Week 2 got seriously ill with a flu bug (Cough, sore throat, chills, fever and loss of appetite - lasted for over 4 days). The ship was very old and when we hit rough waters it showed. Many people were sick and also got sick in the main dining hall. Germs were spreading everywhere. Food selections were scarce and they up-charged you a 15% service charge regardless of the service received. a Would not cancel our massage during the heavy turbulence going to Tasmania and I got really ill on the table. Paid for a massage that I did not enjoy. I felt sorry for the crew being forced to work in this environment. Also had to organize our own excursions due to limitation of Holland America. I would never cruise on this line again. Read Less
Sail Date March 2019
The Majestic Princess is an amazing ship. The staff and crew were fantastic and provided an outstanding level of service. One of the highlights has to be sailing through the Fiordlands. Absolutely stunning and we enjoyed this mostly from ... Read More
The Majestic Princess is an amazing ship. The staff and crew were fantastic and provided an outstanding level of service. One of the highlights has to be sailing through the Fiordlands. Absolutely stunning and we enjoyed this mostly from our balcony. There is so much to do on the ship if you choose to or you can simply relax. I would highly recommend the Chef's Table. This is worth every extra penny and as long as you enjoy fabulous food and service, then you will love it. It is also a great chance to dress up and for the men to wear sports jackets (not necessary but looks good). The food in the dining areas is fantastic and the service across the ship amazing. The bar and dining staff really know how to look after you. The entertainment on the ship is of an extremely high standard. Lots of places to sit and have a drink with friends before deciding where you will eat your dinner. You will love it. We will certainly be cruising with Princess again. Read Less
Sail Date March 2019
I went on this cruise with a group of 10 friends. The ship, cabin Stewart, wait staff were awesome as was the entertainment. The food in the restaurants and cafes was just awful. Cold, tasteless and low quality. I literally starved ... Read More
I went on this cruise with a group of 10 friends. The ship, cabin Stewart, wait staff were awesome as was the entertainment. The food in the restaurants and cafes was just awful. Cold, tasteless and low quality. I literally starved when onboard. I ate off ship every chance I had. We had to order everything at once and the courses were pushed at us so we hurried. Except for after dinner coffee, good luck getting it. Even the bar drinks were bad but expensive. We were bombard every dinner with selling the dinners. The photographer interrupted us eating each time and was pushy. Since we had a big group it was fine getting photos taken then the last 2 nights all of a sudden we had to break into 2 groups, no large groups allowed??? At the start of the booking the rep put my birth date in the system wrong so I could never log in. After months of calling they finally realized the problem and in fixing it deleted my roomate and all they're excursions with discounts! When I called twice asking them to restore my roommates excursions and honor the price they said it's not their policy to do that, too bad. I had an awesome onboard credit I was told I could use on ship but it disappeared and guest services was no help when me I got My bill. They asked me if I had proof! It was showing online when I left for the trip. My friends had a horrible excursion guide in one port, had no clue what he was doing, couldn't answer questions, just dropped them places. Another one of their excursions, the guide didn't know they had to return to the ship by a specified time. My friends finally told her, she called her office and they told her to head back. The ship had to wait for them. Like I said the ship was nice, our cabin great but the food was disgusting and RC customer service is nonexistent. I'm hoping to NEVER do another Royal cruise. I have cruised since the 80s on many lines and have experience on what to realistically expect. Read Less
Sail Date March 2019
My family needed a cruise suitable for our range of ages and tastes and this family friendly, low stress cruise absolutely matched our needs. Very clean ship inside and out with friendly staff and fun entertainers. We travelled from ... Read More
My family needed a cruise suitable for our range of ages and tastes and this family friendly, low stress cruise absolutely matched our needs. Very clean ship inside and out with friendly staff and fun entertainers. We travelled from Sydney, Australia to Melbourne and Hobart and then went to New Zealand getting stops at Port Chalmers, Akaroa, Tauranga and Auckland. There was a large variety of activities that suited the seniors in our group as well as the younger cousins, too. From Zumba to Bingo to jaw-dropping production shows, we were thoroughly entertained onboard. Food was easy to acquire and change to our tastes as necessary for those with food allergies. I am pleased to note that there were accessible shore excursions and the entire ship was accessible for people with mobility issues. The outside and inside of the ship were truly majestic, with details everywhere to enhance the experience for guests of any culture. Read Less
Sail Date February 2019
We are cruising for several years now with Norwegian and we are pleased with their service and free style cruise is what we liked most. My wife have never been to Australia, Indonesia and Singapore so I decided to take her to that cruise. ... Read More
We are cruising for several years now with Norwegian and we are pleased with their service and free style cruise is what we liked most. My wife have never been to Australia, Indonesia and Singapore so I decided to take her to that cruise. We had a balcony a couple besides our stateroom is my wife's high school classmate from 1971 and 6 other new guest with NCL and first time cruisers. We had a great time and and had a lot of specialty dinners. Our group had received a lot of surprises from the Senior Officers that we have met on previous cruises with Norwegian and made our cruise more enjoyable not only for us previous cruisers but for our 6 other friends that we brought with us. They even sent fresh tropical fruits from Indonesia was sent to all our cabins. Shore excursions was great that we all got into the same bus every time we book. Read Less
Sail Date February 2019
Good food staff very attentive & friendly and well trained on the boat Let down by shore excursion fiasco! Also the embarkation person to allocate our cabin forgot his glasses & logged us into the wrong stateroom . We had ... Read More
Good food staff very attentive & friendly and well trained on the boat Let down by shore excursion fiasco! Also the embarkation person to allocate our cabin forgot his glasses & logged us into the wrong stateroom . We had to get the supervisor to sort this out ! BAD EXPERIENCE RE TENDERS IN KOH SAMUI RE LACK OF SUFFICIENT TENDERS RE COST ISSUE (HAD A 2.5 HOUR WAIT TO LEAVE SHIP + 2.5 HOUR EMBARKATION DELAY TUI MANAGED IT WELL & BOUGHT IN LOCAL TENDERS IN FRONT OF NCL We booked a premium brand but were not given premium service ! It ruined our first port of call & both myself & wife returned to the boat ill ! We will be very reluctant to recommend again after this opening experience THE CAPTAIN GAVE A POOR EXCUSE 3 days after the event blaming it on passenger safety & as recompense would not use tenders in HALONG BAY insulting as the original itinerary never mentioned tenders on this stop Read Less
Sail Date January 2019
I had an assumption that all cruise`s were for old fat people, how wrong I was, my parents shouted my wife and 3 boys aged 4-8-11 and my brother and my two nieces. Absolutely blown away staff are some of the most beautiful people we have ... Read More
I had an assumption that all cruise`s were for old fat people, how wrong I was, my parents shouted my wife and 3 boys aged 4-8-11 and my brother and my two nieces. Absolutely blown away staff are some of the most beautiful people we have meet they remind me of the fijian`s, warm, humble, caring, genuine they were the highlight of the trip without a doubt. The boat is almost as good its is better than some 5 star hotels we had a junior suite that was well appointed had two bathrooms and plenty of room four us and storage for all our stuff was on deck 10 room 218 been mid ship when there is a bit of a swell is a blessing less movement. Hard to find information about activities before you, go but easy enough once on board. Book things as soon as you get on as you may miss out especially for I-Fly and North star the viewing arm thingy majig. Food is really good caters for al,l my wife is a vegetarian even she was happy. Take a clothes line as they charge like wounded bulls for laundry. If you like a drink or to get the drinks package they make the drinks strong so none of those weak bar drinks here !. For kids suits under 3 and over 8 years of age, our 4 year old fell in the weird zone things like bumper cars, rock wall, trapeze and roller skating he was to young to do. They do have a great kids club for all ages but we never used it. great used to taking the stairs the lifts are pain full none seem to be available always full. We will remember this for a lifetime helped when my parents paid for it stunning stunning stunning Read Less
Sail Date January 2019
I bought the Australian Open Cruise as a birthday present for my mum. It was a chance for the two of us to take a cruise trip to Melbourne that we had talked about for years. POSITIVES: The embarkation experience was excellent! ... Read More
I bought the Australian Open Cruise as a birthday present for my mum. It was a chance for the two of us to take a cruise trip to Melbourne that we had talked about for years. POSITIVES: The embarkation experience was excellent! Plenty of friendly staff to navigate you through the process. Embarkation was easy and fast! The ship itself is beautiful! The public areas are all extremely well presented. And there were a variety of areas to chose from catering to all tastes. The cabin was surprisingly spacious. There was plenty of room to move around in the cabin and the cabin was also well laid out. The cabin stewards (James and Willie) were great. Very friendly and attentive. The cabin was always kept very clean. We saw a few of the shows. Twice Upon a Time was a modern dance performance and was excellent. The stage setting, costumes and music/score was of a very professional standard. We had plenty of laughs at the Murder Mystery activity. And recommend you get in on this activity if available. The room service food and beverages were very good. Highly recommend the wedges and the beef nachos. And Earon, the Room Service Steward, took real pride in his work. he's a credit to the team. Generally the personnel on board were very pleasant. There were options of locations to eat - Angelo's, Dragon Lady and the Waterfront were all restaurants that were included in the fare and are all worth experiencing. Ken, the acupuncturist, was knowledgeable, ethical, professional - and the treatment works! Highly recommend a visit! The staff at the Spa were generally very nice and the treatments were good. NEGATIVES The aggressive sales pitch at the Spa. When you first get on board you are faced with an army of day spa staff that offer you a tour of the Spa facilities - all with a view of signing you up for as many events and services as possible. The Spa competition has you there under false pretenses. The Spa manager (I think she was the manager, as she wasn't in a uniform) was very unpleasant and discourteous. It was a shame that the staff, who were very lovely and competent, were pressured to sell product at every consultation /service. Also, day in port specials were non existent (unlike any other cruise I have been on). The Pantry is the general "food court" area. It was difficult to get a seat at lunch and dinner times (never tried to at breakfast). There clearly isn't enough seating. Also the structure of the food service was disappointing. There were about 10 different types of food, including dessert station. Each station had 2 - 3 options to chose from. Staff at the station dished up very small servings of your selection and you were sent on your way. The only station that was reasonable with it's offering was the dessert station, who recognised that the portion sizes wouldn't fill a mouse so would ask if you would like a second options. Also, the fish was dreadful .. it was mushy/sloppy! the only fried food that I have ever seen that was in that state. On other cruises, the buffet areas worked much better! Also, the Pantry was opened at limited hours. On other cruises this sort of facility is open 24/7. The only other negative was the disembarkment. On other cruises, if you were going to take your own luggage off, you could disembark at your time of choosing - you didn't have to go with a designated group for your deck. Also, our group was told to be at a designated are at 8.50am. We arrived at 8.45am (as did others) only to be told that our group had already been called. Unacceptable! Also, the announcements calling groups to disembark are not made over the ship - so you can't hear it in your cabin. Again, on other cruises, you can remain in your cabin and wait to be called. Overall a very positive experience. Except for the Pantry and the Spa. Read Less
Sail Date January 2019
On the 28th December 2018 we embarked on a New Years cruise with P&O (the prices for this particular cruise were double if not triple normal prices due to the time of year). The dramas started when we paid for priority checkin however ... Read More
On the 28th December 2018 we embarked on a New Years cruise with P&O (the prices for this particular cruise were double if not triple normal prices due to the time of year). The dramas started when we paid for priority checkin however our tickets did not list this, it wasnt such a big issue, however at the time we didnt know this was just the start of the many issues we would experience. First day on the cruise one of our suitcases never arrived to our room, after calling reception we were told to wait and they will contact us back once they have tracked it down. 1.5 hours later sitting in our room waiting for a call back we called receiption to find our bag was there and we could come down and collect it. CABINS The first 3 days at sea were rough (with approx 6 foot waves) which is not uncommon however the front of the boat was particulary bad and majority of the time we could not be in our rooms due to the severity of the movement. Now to give you some background prior to this cruise we were on another cruise with RC which was in the middle of a cyclone with 8 foot waves and had little to no issues with our room which was also located at the front of the boat so it seems this particular boat with P&O may of not be of the same standard mechanically. Our room was on level 11 (pool 12 and pantry 14) which was a great location however levels 5,6,7 are also great as they are close to bars , reception and shops. Cabins were clean and liveable however they do not reflect the standard you would expect when paying a minimum $6k a couple (interior room) on new years. They are the original cabins and corner rooms are particulary smaller. If you are particular with pillows make sure you take your own as they are not the best. The rooms do have a safe and fridge and a great little sensor light for night time toilet trips. They also only have 1 australia power point , 1 european power point and 1 US power point. The rooms do have a hair dryer however they are very basic. Overall we were fine with our rooms however during our trip the toilet blocked up , lost all power and lights in our room at 12am in the morning and also had issues with the door locks not recognising our cards. A special mentionto the room attendents who do an amazing job , are very fast and are friendly. FOOD Not to bad, same as most cruise boats. We liked lukes , dragon lady and the cafe for cakes and tea. We love how P&O have set up the pantry as it stops alot of food being touched by other guests and limits food waste. Special mention to 400 grandi , great food , amazing staff and a nice quiet place on the ship. STAFF We were extremly lucky to experience great staff at the ocean bar , the cafe and 400 grandi. They are extremly helpful and accomodation. ENTERTAINMENT For a New Years cruise entertainment was limited however for a standard cruise it was not bad. Love riot was a great show (approx $15 per person) it was well worth it. Please note P&O seem to limit any adult only shows for 9pm and 10pm at night which wasnt always the best if you have a port day the next day. Please note lawn bowls and slides are not open permently only certain hours. PORT DAYS / TENDERS For locations with a port it was very simple and quick to get off and well organised. For ports which required tenders it became a bit of a mess and for one of our ports we waited 1.5 hours and then gave up getting off. Some people waited over 2 hours to get off and no explanation was given. After speaking to people who were lucky to get off we found guests on the beach kept snorkeling in the tender lanes which would then hold up the boats. P&O didnt seem to get these people out of the water or issues warnings to causing delays for other guests and some guests didnt even get off. SHORE TOURS We were lucky enough to do a great snorkelling tour in Santo which was well worth the money. However the couple we were travelling with did a village tour on another island and it was nothing like the tour summary and they did not learn anything from it. GUESTS Possibly some of the worst behaviour I have seen. Many of the guest were extremly rude , self centred , would push past or push in lines and we even experienced guests permently calling our room at 1am even though they were told they were calling the wrong room. Kids where still running around after 9pm and would often fill up the lifts or press all buttons inthe lifts. Our last morning there were kids outside our cabin door screaming at 5am with parents who did not care (our room was out of the way). The experience which really sent us over the edge was this one lady which we had to ask 4 times to move so we could sit down on the first day and book restaurants. We then had to ask her another 6 times to move so we could get up from our seat. I also experienced a lady at the gym who proceeded to push pass me and tell me she was waiting for a tredmill and she was next in line..... mind you i had been on the equipment for a good 5 mins before she appeared from somewhere having a cry. Please note the gym gets packed out and runs out of room and equipment duringthe mornings. Overall terrible behaviour and this doesnt even go into the fights , yelling and crappy comments we heard being shouted between guests and at the poor staff. LEAVING THE BOAT You are told to put your bags outside your room between 4pm and 8pm the night prior. Please note no where do they say you can self assist and take your own bags off but you can do this and it will get you off the boat faster. We got off the boat at 740am (we were told 720am for group 1 and 2). When we finally got off to collect our bags, our bags where not out yet and we had to wait atleast 30-40mins for our bags to come through. If you are being picked up or have a flight please keep this in mind. LIFOU If you are travelling to Lifou please note you need a ticket for jinek bay. If you do not get a ticket you will not be able to snorkel. Even though this is plastered everywhere we watched many people ignore this and walk in 30 degrees heat to the bay to then be disappointed. Quick tip, everyday you get a newsletter , make sure to read the back page for sales and spa deals. Read Less
Sail Date December 2018
Wanted to have a Christmas and New Year at sea, Princess did every thing to make the season of the year very good, Service and friendly crew made the trip very good. Destinations were very good. Excursions bought on board were a little ... Read More
Wanted to have a Christmas and New Year at sea, Princess did every thing to make the season of the year very good, Service and friendly crew made the trip very good. Destinations were very good. Excursions bought on board were a little expensive bur very good except for the Chu Chu train excursion in Noumea audio did not work proberly and you felt they wanted to get the trip over and done with. Policing of dress code and Children on board of children not done efficiently by crew as was the taking over of spas by children, also not showering before entering pools.The Movies under the stars children a problem again parents not controlling them, had to tell children to sit down and be quiet as could not hear movie finally gave up and watch movie in cabin, food at buffet was not hot and crew hard to find for service. Also had trouble trying to get a table, gave up in end and ate in dining room Read Less
Sail Date December 2018
I don’t want this to be read as a negative review, but there were things Carnival Australia could improve on. We cruised on Carnival Legend ex Sydney 17th Dec 2018 for 10 nights to Pacific Islands. This was our 11th cruise holiday ... Read More
I don’t want this to be read as a negative review, but there were things Carnival Australia could improve on. We cruised on Carnival Legend ex Sydney 17th Dec 2018 for 10 nights to Pacific Islands. This was our 11th cruise holiday (Cunard, 2xRoyal Caribbean, 2x Princess, MSC, 2x P&O Aust, P&O UK and Carnival Caribbean). So we have other cruises to compare this with. We were warned Carnival Australia was considered more budget conscious, and we were happy with that, but didn’t expect their penny pinching to be so blatantly obvious. It started within minutes of us boarding the ship and making our way to our stateroom. Our room attendant welcomed us and showed us around, before he asked if we’d like our room serviced in the morning, OR the afternoon. All previous cruises, our room has been serviced twice a day. Not on this ship. For breakfast I like a muesli. In the Unicorn buffet, there were Corn Flakes, Rice Bubbles, Cocoa Pops, All Bran. No muesli. So on the 1st morning, I asked, just in case I had overlooked it. I was told yes, they had it over at the “Continental” counter. Oh yes they had it, but it was hidden under the counter, out of sight. Some days I was told they’d run out, then it reappeared the next day. So I spoke to a crew member dressed all in white (unsure of his position, but he was involved in the restaurant or the food). I then got it every morning after that. But it was always hidden, under the counter. The only reason I can think why it was hidden is muesli is a lot more expensive than the other cereals available. It was summertime. Think of all those lovely summer fruits. Strawberries, apricots, nectarines, peaches, plums, pineapple. Yum. But not on this ship. At the breakfast buffet you had the choice of various types of watermelon, prunes and I recall canned peaches. I did see whole apples, oranges and pears. Guess what. The other summer fruits cost more. I like kiwifruit with my muesli. Not on this ship. Prior to the evening dinner, we would always go to a bar for a drink. Most other ships, we’ve been given complimentary nibbles with our drinks. It doesn’t have to be much – just a saucer full – but not on this ship. Lunchtime, I like to have a salad. Yes, they had lettuce and tomato, grated carrot, corn etc, but nothing special. I cannot exactly remember now, but I was struggling to find other foods to put on my plate. Before bedtime, I like a cuppa tea and a bikkie. I’d go to the Unicorn buffet and get a cuppa tea but there was nothing else to nibble on except a freshly made pizza!!! During the day they had nice little cookies available to have with a cuppa, but not later in the evening. Whynot? They had a kiosk machine guests could check their onboard account. Opening a new bank account would be easier. I thought the machine was going to ask for a blood sample. Ridiculous. We gave up. A suggestion box in Guest Services area may have been helpful. Some guests complained some of the dishes served at Truffles Restaurant were never hot. By the time they were delivered to the table, they were warm +. I personally didn’t have a problem with this, but some did. ON THE POSITIVE SIDE. We did have an issue with some noise in our room during the early hours of the morning. Anytime from 2am – 4.30am. We spoke to neighbouring rooms and they heard it as well. We could never pinpoint its origin exactly, but we guess was it was coming from the Unicorn buffet (we were the floor below it) and the noise was travelling through the air conditioning system. When we contacted room services, Carnival Legend never questioned our reports and compensated us very generously. We assume it’s an ongoing issue for guests in these rooms. Everything was clean and tidy on the ship, all the staff were excellent and I was happy with the food in Truffles Restaurant. Would I go Carnival Legend again? YES I would (but if there was another cruise line doing a similar cruise, I would choose the other cruise line). I think Carnival could improve some of the things I’ve mentioned, without costing them too much extra. An ‘enjoyable cruise’, could become a great cruise. Read Less
Sail Date December 2018

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