1,208 Sydney (Australia) Family Cruise Reviews

it was full of old people not much to do entertainment was poorly organised. veriety of food was poor,the food was basically the same day in day out in lido deck 15,breakfast mainly. it was annoying to find 2 people sitting at a ... Read More
it was full of old people not much to do entertainment was poorly organised. veriety of food was poor,the food was basically the same day in day out in lido deck 15,breakfast mainly. it was annoying to find 2 people sitting at a table of 6-8 when we have 7 of us i feel that staff could organise a little better. it was great that the staff were lookig after everyone with tea and coffie and drinks,anf hiegine was also great. the rooms were not catering for 4 people in fact 3 was even too small'we had 2 rooms side by side and again only 2 single bed in thier that was my mum and dad with 1 grand child they were told that they were getting a double bed. when leaving the ship we were told that we didn't need passenger out going cards or the kids and when we got through they asked for them. the kids were commented on how boring the cruise was as there was not much to do. i will not recommend this cruise. wont be returning on ruby. Read Less
Sail Date November 2019
The reason for choosing this cruise was the time of year it cruised and to try a different cruise company. This was my ninth cruise and the first on Celebrity. We had a Concierge Cabin on Deck 10 cabin 1204. I have 4 people in the cabin my ... Read More
The reason for choosing this cruise was the time of year it cruised and to try a different cruise company. This was my ninth cruise and the first on Celebrity. We had a Concierge Cabin on Deck 10 cabin 1204. I have 4 people in the cabin my advice maximum 3 persons should be the maximum. The cabin is narrow and needs refurbishment as does the ship. Not enough space for 4 persons. The Dinning was my worst experience on a cruise ship ever. On the first night we ate in the Grand Epernay Dinning Room, service was slow and the meal main course being Jerk Chicken was terrible, only the skin on the half piece of the bird that we were served in the plate was seasoned the actual meet was not touched, farr too much food on 1 plate but were told there were no smaller portions. After this for the rest of the cruise apart from 1 night we ate in the buffet. Whilst there was a lot of food on offer all was exceptionally bland with not much taste. Looking at all the different cakes they had for desert all tasred the same only difference appeared to be the colour being pink for strawberry, green for Kiwi Fruit or Pistaccio etc you get the picture. Drink asked for a cocktail whatever one came out as a complete alcohol fest somebody needs to train their barstaff each bar would produce a different version of the same cocktail, just terrible. Only meal which I could safely say was good was the bbq on the penultimate night on the ship, but hey we had to pay US$35 each for that, truely bad that you have to pay extra to get a good meal. OVERALL EXCEPTIONALLY POOR CELEBRITY PLEASE TAKE NOTE AND IMPROVE. Read Less
Sail Date November 2019
We wanted to cruise for my wife's 40th Birthday. Family of 4 with 2 kids (5,3). The boat was one of the largest and had alot that could be done. There were many good things on the boat. Staff were mostly great with a few exceptions. ... Read More
We wanted to cruise for my wife's 40th Birthday. Family of 4 with 2 kids (5,3). The boat was one of the largest and had alot that could be done. There were many good things on the boat. Staff were mostly great with a few exceptions. Facilities were also good but with the number of people on the boat that there were we ran into many long lines. Many restaurants, and activities booked out before the boat even left the dock. We tried to confirm that our kids could use the kids club before we boarded or booked but we could not. So we did not know if we would have child free time or not until we were on the boat, which was the reason we had chosen the cruise in the first place. Buffet Food was no as good as MSC or P&O that we had been on. But once we moved to main dining it was better. Still not "fine dining", but at least RSL/Pub standard for meals. (Compared to Truck Stop level for buffet). We picked a room in the back corner of the boat and certainly felt the extra walking time to get back there as the lifts/stairs were more centrally located than I have had before. (helped burn off desert though). The app was a great idea but lacking in some functions. You could ask what restaurants were open now, but it did not display all of the options always. Not all events were easy to find in the daily newsletter (poor layout) and the app was missing many as well (as well as some like bingo with the wrong times on it) North Star was not bad but there was a pointless restriction on the height of people on it, and the measure for this 42" was slightly off meaning our son was not able to ride, where as he could go on the water slides that also had the same 42" restriction. The safety on the North Star was such that it would have been difficult for someone to get hurt on it I cant see the reason for the restriction. Drinks package left room for improvement. You had a ugly large cup that you were expected to lug about with you to use the drink vending machines around the boat, with no way to fill a regular cup. But there were juice and water (and sometimes lemonade) available free with meals in the buffet (and breakfast in main dining) so it was not really used by us. Key Membership: We elected for Key membership but with the changes to the check in facility it was not needed for that. Onboard there was little to no benefit in membership. Yes it had the internet so if you were getting that it was not that pricey but still it could have been skipped. Things booked out with the membership just as much and it was not clear when things could only be accessed with Key. Read Less
Sail Date November 2019
Ovation of the Seas is truly a fantastic family ship. There are so many onboard venues for kids & adults alike that it's hard to find one place that stands out. I will summise the things I loved & didn't love. ... Read More
Ovation of the Seas is truly a fantastic family ship. There are so many onboard venues for kids & adults alike that it's hard to find one place that stands out. I will summise the things I loved & didn't love. Didn't Love * The wait times - 5,000 passengers can cause some extensive wait times and the poor staff are run off their feet with Aussies at the bar. This 3-night cruise to nowhere is all about the party, so they were pooling staff from other areas to serve but they really did struggle with sometimes a 30 minute wait for service. * Menu choices in the main dining room - for 3 nights straight the chicken & steak dishes were EXACTLY THE SAME... Not slightly varied - it was the same thing 3 nights in a row. Meat & 3 veg. They mixed up the pasta, but I warily saw some people return theirs so I didn't feel like trying. * Dining times - At 4pm one day we decided to do a wine & cheese afternoon. We had the wine and headed to the buffet to put together our cheese plate only to be informed it was closed. We questioned other dining venues on the ship and were told the only place open was Fish & Chips, which really didn't appeal. We then found out their times 6pm-9pm... Not good enough, 5pm-10.30pm would be far more suitable. People were queuing not because they wanted first come first serve, but because they were being restricted on eating. Also, a $7.95USD charge on room service?? I just can't comprehend. Also in the main dining room the constant announcements every night was horrible. * Lifts - this was crazy busy & it was sad to see the queues and also lifts full of guests Did Love * Cabin - We cruise alot, often with Princess and my biggest gripe with their ships is the shower curtain so I loved that our balcony had a glass shower. The bathroom was also ample sized & I was pleased with the bedding and layout of the cabin. The balcony was small, but to be honest since we couldn't get some cheese to go with our wine for the sunset, we simply didn't use it. * Staff onboard - They might have been busy, but they were all really friendly & really sweet. You could see they were stressed but they just got on with the job. * Design of the ship - it really was amazing and beautiful. The artwork was colourful, the amount of activities was fantastic. The spa's were huge. Everything was just enjoyable. Read Less
Sail Date November 2019
This was our second time trying to see Fiji as an earlier cruise could not go there because of storms. Understandable. However from Day 1 toilet issues, unpleasant smells, internet dropouts, and earlier online excursions not showing on ... Read More
This was our second time trying to see Fiji as an earlier cruise could not go there because of storms. Understandable. However from Day 1 toilet issues, unpleasant smells, internet dropouts, and earlier online excursions not showing on ships computer it was frustrating and infuriating. It almost looked like we were not going to make it to Fiji yet again. By Day 5 after MUCH reporting our toilet got fixed until the 2nd last day. The foul smells at times were overbearing. Lost our minutes on the mediocre internet which did get reissued. The Piazza area is far too small and dangerous. Often passengers were standing up and down the stairs to view the proceedings. Ruby Princess certainly had better days. Our first time on this particular ship. Our many other previous Princess cruises were great would not have any problem recommending it. A lot of other little things that pushed our COME BACK NEW to get us off here. My hubby hates flying so cruising is what we love to do. I have traveled with many of our family and friends. Choose well in future. The ship overall is small, feels claustrophobic. The dining was good. Most staff were pleasant however it was as if the right hand did not know what the left hand was doing. The safety drill was carried out in the Princess Theatre which was better than some other ships that have you standing up on the outside decks. Usually love the Princess line however Ruby did disappoint us. Read Less
Sail Date November 2019
I returned home today from a 8 night 9 day cruise to the South Pacific, on probably day 3 our living hell began, two women who myself and my children did not know only from bumping in to while I was on the smoking deck began to abuse me ... Read More
I returned home today from a 8 night 9 day cruise to the South Pacific, on probably day 3 our living hell began, two women who myself and my children did not know only from bumping in to while I was on the smoking deck began to abuse me and stalk Harass intimidate and bully us , the women abused us so badly in the formal dining room my 12 year old daughter almost vomited all over the table she cried so hard , waiters stood and watched it took me to yell for security to drag them out , I had my life threatened. We could not attend events as the women would abuse us , my children were intimidated and bullied from enjoying activities, each time myself and my children begged security for help but only told to report in writing, staff told me to be the bigger person and walk away .. to were they followed us , these women had free rang while we were like caged rats , this abuse was constant for 5/6 days and still nothing was done , last night we had to lock ourselves in our room for 3 hours missing out on the main final party , this cruise is what my children picked for their Xmas present and all they got was a lack of duty of care to protect them from incredible abuse , this was our first holiday and the memory of it’s hell will last a life time , my children are scared to ever get on a shop or trust security to protect them from violent people, as a mother to see my children in fear and beg security for help and receive nothing will never leave me , my daughter who is 12 had a safe place the art gallery and shops but they found her hiding spot , I have spoke to royal cars Caribbean who did not care , what my children have endured and myself but certainly cared about paying our bill , I have contacted a solicitor to fight for my children’s rights because royal Caribbean certainly did not . Read Less
Sail Date November 2019
The cruise to Tasmania was what I had been wanting to do .Princess was far superior to the p@o cruise I took a year ago.Food Cabin Entertainment Staff everything was much better .The food in the bistro was restaurant quality.The on shore ... Read More
The cruise to Tasmania was what I had been wanting to do .Princess was far superior to the p@o cruise I took a year ago.Food Cabin Entertainment Staff everything was much better .The food in the bistro was restaurant quality.The on shore excursion choices were very good variety and value for money.On board entertainment offered something for everyone. The staff were so friendly and helpful. Very good value for money holiday.The time in each port was plenty for us to do two different types of sightseeing excursions.Our cabin crew were very friedly and did an excellent job our cabin was spotlless nothing was a trouble to her.wait staff in the bistro helping us find a table and making sure we had a drink very helpful. The check in and disembark process ran so smothly. Ruby Princess has convinced me that my next cruise will be with Princess cruises have already started making enquirys. Read Less
Sail Date November 2019
The fiordland national park although it was included in the itinerary it was cut short by the captain. The lame excuse was - the sea is too rough. Therefore we missed seeing both the Dusky and Doubtful sounds. I have visited in the past ... Read More
The fiordland national park although it was included in the itinerary it was cut short by the captain. The lame excuse was - the sea is too rough. Therefore we missed seeing both the Dusky and Doubtful sounds. I have visited in the past these two breathtaking sounds with a similar sized ship with much rougher seas and larger swells. Anyway, anyone knows that entering the sounds the sea gets way much calmer. By cutting too short the time we had to spend in the fiordland national park we also missed seeing the beautiful Dunedin Bay since the ship arrived too early when it was still very dark. I have to add that the scenery of Dunedin Bay is much more beautiful in the morning when the white mist floats just about the sea like a thin sateen veil. The food also was not as nice as expected. The presentation was ok but the taste was rather ordinary. There are a lot of very old people on the ship. Please, do not misunderstand me here. There’s nothing wrong with the old age. It’s just that the ship is not designed properly to deal with were slow and fragile people, therefore almost everything was in slow motion and getting the right food in the buffet was a challenge. I have to say that the staff was very kind and nice and helpful offering always a professional assistance. From all the cruises I have had (including two previous ones with Princess) this is the worst one and not really worth the money. Read Less
Sail Date November 2019
They need to have a Keto menu. We follow Keto for health benefits, no sugar no flour but there was only no sugar items made with flour or no flour items with sugar. If you changed gluten free option to Keto you would be serving both of ... Read More
They need to have a Keto menu. We follow Keto for health benefits, no sugar no flour but there was only no sugar items made with flour or no flour items with sugar. If you changed gluten free option to Keto you would be serving both of us. We only have cream in our coffee and had to request it each time, then we got so much it seemed a waste. Also took a while and then the coffee was cold. Why not have cream as an option with the other milks We enjoyed the shows and had some lovely massages, didn’t like being asked to buy products though. The library was sooooo disappointing, very small and not worth going to. Loved having a balcony as it made for great viewing without having to leave our room. Would have liked more craft activities by a professional as I am a crafter. Had a fab time but glad to be home eating my lovely lunch of haloumi, mushrooms and olives Read Less
Sail Date November 2019
We sailed on Ovation of the Seas in November 2019 and whilst the ship is impressive, the overall experience that Royal Caribbean provides is so very disappointing. We knew that our young son was too young for kids club before going and ... Read More
We sailed on Ovation of the Seas in November 2019 and whilst the ship is impressive, the overall experience that Royal Caribbean provides is so very disappointing. We knew that our young son was too young for kids club before going and we were fine with that - we wanted a holiday where he would be with us. BUT nowhere in any paperwork prior to boarding did it say that he would not be allowed in any of the pools because he's not toilet trained. Not even swimmer nappies were allowed. He so badly wanted me to take him in the water and I couldn't because they would not let him in anywhere. It was heartbreaking. Because of that, there was literally nothing for him to do on board apart from run around the ship. Post-cruise the most disappointing thing is the fact that we paid Royal Caribbeans absolutely ridiculous prices for photos, only because they managed to get some very spontaneous, amazing shots of our son. BUT after paying around $249 Australian dollars for 10 photos - that's right, only 10 - they didn't send us the link to them as they said they would 4-7 days after the cruise ended. It took a couple of weeks of back and forth emailing to get them to find the link for us so that we could download the photos. AND THEN once we downloaded them, I noticed that they are only supplied in extremely compressed files sizes. Most were about 500kb in size which means if we even tried to blow them up any bigger than a normal size photo in an album they would look terrible and blurry. For $249 AUD Royal Caribbean really skimp on the end product. So far I've been on P&O and Carnival and I'm very surprised to say that I'd pick them over Royal Caribbean in the future. Yes, I know RC own Carnival but the experiences on board are vastly different in my opinon and RC really is no where near worth the extra money you pay. TLDR; Royal Caribbean are terrible for kids and their overpriced photos are not worth buying because the file sizes they deliver electronically are way too small to blow up to hang on a wall for example. Read Less
Sail Date October 2019
Carnival are now offering alcohol drink packages on Australian cruises. They cost $119.00 per day. DO NOT purchase one. My husband and I purchased one and found that we would have been better off to pay as you go. There was no value in the ... Read More
Carnival are now offering alcohol drink packages on Australian cruises. They cost $119.00 per day. DO NOT purchase one. My husband and I purchased one and found that we would have been better off to pay as you go. There was no value in the package, we would of saved ourselves a lot of money without this package. We had no problems getting drinks from the Pool Bar but the first night I went to the casino and asked for a drink there was a problem that took the staff a long time to fix. My husband and I then asked for a drink each in the restaurant and were told that our cards did not work. After having the waiter take our cards and referring this to a supervisor we eventually got a drink. My husband then got sick and was in our cabin for the last four days of our cruise. He did not consume any alcohol in this time. I knew that the package was non refundable but thought that maybe I could get OBC for a future cruise as a good will gesture. I approached Guest Services and was dismissed. I was told that the package was non refundable and non transferable. She couldn’t have cared less, she didn’t even ask if I needed help with my husband. On the other hand the next time I approached Guest Services for help (I needed a wheel chair to take my husband off the ship) they could not have been more helpful. The cabin was nice. The food was a hit and a miss. Some nights meals were good and other nights stone cold so that you couldn’t eat it. The ship itself was very well maintained and there was always staff cleaning in the main areas. Overall I had a good cruise, my husband did not. I would sail with carnival again as it is an affordable holiday. Read Less
Sail Date October 2019
11th cruise so yes...I love cruising and this was by far the worst of all due to entertainment...actually lack there of, I’ve ever experienced with RCCL. My 2017 Harmony (US-Texas) and 2018 Symphony (Barcelona Spain) cruises both had ... Read More
11th cruise so yes...I love cruising and this was by far the worst of all due to entertainment...actually lack there of, I’ve ever experienced with RCCL. My 2017 Harmony (US-Texas) and 2018 Symphony (Barcelona Spain) cruises both had AMAZING shows and entertainment (Grease, Hairspray, Flight: Dare to Dream, Ice Skating Shows, Aqua Shows etc.) The Ovation does not even compare AT ALL! Entertainment needs some serious help. The Voom internet was down an entire day so we received a day credit. Due to high winds and ruff seas several activities had to be canceled, which I understand but they never updated the onboard app of the changes. You would head to an event only to get there and be told it’s canceled. Updating the app event calendar would have helped with that issue. Other than that..I have no complaints...enjoyed the cruise. I do think I’ll ever cruise the RC Quantum class again but I will definitely cruise there Oasis class ships. Read Less
Sail Date October 2019
We have been on many cruises on other ships before but never on princess. My daughters went on sapphire princess and since then they keep on telling us to try any princess cruise ship because they are the best. So we booked one and not ... Read More
We have been on many cruises on other ships before but never on princess. My daughters went on sapphire princess and since then they keep on telling us to try any princess cruise ship because they are the best. So we booked one and not just anyone but the Majestic one. The ship itself is grand. The design and furniture inside the ship is very modern and classy. The adults only area called the Hollywood is amazing and no other ship compares. We liked it so much that we went there everyday. The cabins are wide and near providing a fresh feel. The bed matteress and pillow is very comfortable and felt new. The tv was great as it was big in size and the selection of movies on demand was great. Being all free was also a bonus. The food in the dining room and buffet was in an abundance and god quality. There was a wide range of entertainment on board with something always to do. It was our best trip to date and look forward to our next voyage with Princess. Just like the Captain used to say "The magnificent Majestic Princess..." Read Less
Sail Date October 2019
Hi. guys How r u! I will tell you some words which i felt and my first impressions from majestic princess on18th September to first of November with my good friends. so sorry my poor English but i will tell you the facts which i felt ... Read More
Hi. guys How r u! I will tell you some words which i felt and my first impressions from majestic princess on18th September to first of November with my good friends. so sorry my poor English but i will tell you the facts which i felt my experience and uncomfortable things use simple words. The food was not fresh, the cabin is very smaller than i expected and internet speed was horrible and activities not enough. many times were toilets blocked and no toilets papers. People were so crowded can't find seat during breakfast and lunch time moreover the buffet foods were everyday same manu and some vegetable especially cabbage and pumpkin were almost gone. Moreover, the free coffee's quality was so bad indeed. However there crews were so friendly and politely anytime the shows which princess theater was pretty good. Before i take on board we expected high quality of service this ship but some parts and should be up date for next guests thanks Read Less
Sail Date October 2019
It was advertised as a Bounty Adventure, to follow the route taken by the mutineers from the Bounty after they put Bligh and some onto a whaling boat. We visited Norfolk Island, two places of Tonga including Nuku'alofa, three for Fij ... Read More
It was advertised as a Bounty Adventure, to follow the route taken by the mutineers from the Bounty after they put Bligh and some onto a whaling boat. We visited Norfolk Island, two places of Tonga including Nuku'alofa, three for Fij but only two were possible due to high winds for Dravuni Island, we were able to visit Port Denarau and Suva before our final stop at Noumea. We had a descendent of the mutineers who lives on Norfolk Island to give us talks about the island and the mutineers, very interesting. We were disappointed by the lack of variety for activities, most were held inside eg trivia and bingo during the day, it would have been good to have more exercise activities such as gentle exercises or aquarobics. Our Tai Chi class which was much enjoyed was discontinued after the teacher had to disembark at Suva ? reason. We had a couple of sessions from a doctor who spoke about healthy living, this would have been good if done at beginning of cruise, so many grossly overweight passengers on board. The Black Circus venue needs a lot of work done, old tired seats, too few seats for so many people wishing to attend the morning trivia and bingo sessions. The whole ship looks tired and will need refurbishment. Read Less
Sail Date October 2019
We traveled with our family which consisted of 13 adults, 1 child & 1 infant. We took a shuttle Limo from Cheektowaga NY to Toronto. We flew 22 hours from Toronto to Sydney. We had a 1 hour layover in Vancouver at 2:30am, which was ... Read More
We traveled with our family which consisted of 13 adults, 1 child & 1 infant. We took a shuttle Limo from Cheektowaga NY to Toronto. We flew 22 hours from Toronto to Sydney. We had a 1 hour layover in Vancouver at 2:30am, which was awful. When we got to Sydney we only had that day to explore, so we checked in at The Holiday Inn at The Rocks and then spent the day walking around. Though we were jet lagged, we were going on adrenal from the excitement of being there. We saw the Opera House, walked across the Harbor bridge and ate and shopped at The Rocks. We even found a Starbucks! The next day we had a shuttle to the cruise pier, at 11:00 am, which was across the street, but we had to much luggage to walk there. We had priority boarding and curbside luggage. Which really wasn’t curbside. We had to drag our suitcases 100 feet to drop it all off. We went to the front of the line to check in. The building didn’t seem to have AC, because we, as well as the staff, were all sweating in there. Once on board we were given a glass of champagne and had our family picture taken. We were then escorted to Luminae, a restaurant for all Suite quests. By 1:00 our cabins were ready. We received flowers, sparkling wine and chocolate covered strawberries. We received our suitcases by 5:00, which was wonderful. The food in Luminae was very good and the service was superb. We also ate at Tuscan Grill and Sushi on 5, which were 2 specialty restaurants. The food was very good there as well. We mostly ate at the Buffet for breakfast. It had a lot of varieties and once you found what you liked, you could enjoy it every morning. A lot of our group ordered room service, which came within half hour. That was a treat in itself. Our Royal Suite was a good size. A few times we had 12 people visiting us comfortably. Though the furniture needed an upgrade and the TV only had 10 channels. None of which I liked. There were free movies and pay per view. I saw most of them already. I am known as a movie bug. The internet was awful. You could never stay connected. It took long to open apps and search the web. I would get text messages hours later, when I would remember to reconnect to WiFi. The Ship was very nice considering it’s scheduled to be remodeled in 2021. There were some shops, but mostly high end designers, that you wouldn’t normally buy from. The souvenirs were limited and they didn’t have a store that sold any staples, should you need any. A major disappointing thing was all the Senior Citizens that were the majority of people. Our group ranged from 14 years to 56 years old. So a lot of the entertainment was geared towards 65 plus years old. There wasn’t much going on past 10:00pm. The elevators took a long time to come when we had to use it. Most times it was full with wheelchairs, walkers or both. The Buffet was always crowded. A few mornings we couldn’t find a table. There should be as many tables & chairs, as there are guests on board! The shows were mediocre, 3 out of the 12 nights were very good! Going to and from Ports went smoothly, whether we walked off or had to take a tender. Though our stroller had to be carried up or down stairs to enter & exit the ports. Not sure how the wheelchairs and walkers handled it? The Excursions were ok. A few were misleading. We informed the Excursion desk of our disappointment and they didn’t seem to care that much about our opinion. We booked a private tour 4 months in advance. The night before it was scheduled, we received a note and voice mail, that it was canceled due to mechanical issues. (Whatever that meant?!) So we had to try to arrange something else with a tour company on shore. That was a pain, but it worked out. We probably won’t travel on Celebrity again. Their prices were almost double what I’ve paid on other CruiseLines. They weren’t any better than those, so I’m not sure how they justify that. Some crew members that we would like to recognize, as those who went above & beyond for us, were Sam and Ty in Luminea, as well as our Butler Lorenzo. We spent some time in Michael’s Club, which was a lounge for Suite guests, where you could get a drink and some cookies and just relax. The Conceirge in there, Davina, was very helpful as well. All and all we had a great time with our family experiencing Australia and a cruise was a great way to do it!! Read Less
Sail Date October 2019
We took a 4-day cruise out of Sydney to Melbourne on 10/11, than stayed on ship for 12-day cruise 10/15 to east coast of Australia and Great Barrier Reef. We are longtime Celebrity cruisers, and were somewhat disappointed with our ... Read More
We took a 4-day cruise out of Sydney to Melbourne on 10/11, than stayed on ship for 12-day cruise 10/15 to east coast of Australia and Great Barrier Reef. We are longtime Celebrity cruisers, and were somewhat disappointed with our transatlantic cruise last Spring on the Celebrity Reflection. But these two cruises fully restored our faith in Celebrity. Excellent and very visible/entertaining captain and crew, impeccable service in main dining room and lunch buffet, as well as in lounges. Food quality and variety were excellent. Entertainment with ship house band and others was varied and outstanding. Most theatre performers were excellent, and there were some very good matinees. Cruise director was energetic and fun, entertaining at a variety of venues during the day and evening.Cabin stewards and size/cleanliness/comfort of our balcony cabin for both cruises were terrific. Ship is in very good condition and well-maintained, even though it’s the oldest of the Solstice-class ships. It’s a mid-size ship (under 3,000), and they managed the tendering at several stops very efficiently. Many of the ship tours for the Barrier Reef are very expensive, and we limited ourselves to a couple, simple city tours (e.g., Melbourne) that were very good and fairly priced. The cities and coastal stops in Australia are beautiful with lots to do—from the exotic to just simple city tours and dining/shopping. Our only real complaint, which is symptomatic of most cruise ships, is the price and quality of drinks/wines, even in drink packages. We had a “classic” as opposed to the “premium” package—didn’t expect the best, but also didn’t expect Celebrity to be serving wines that retail for under $5 in the US (ugh!). And if you don’t specify what liquor you want in your cocktail, they pour the house brand rot-gut. When you’re paying $60 a day, per person, this should not be. Our biggest disappointment, though: having to leave the ship. Read Less
Sail Date October 2019
We thought we would give a cruise a go for the first time and it was a huge waste of money and it was a stuff up right from the start. We didn't get the room we paid for and the day we got on board was very close to the day we were ... Read More
We thought we would give a cruise a go for the first time and it was a huge waste of money and it was a stuff up right from the start. We didn't get the room we paid for and the day we got on board was very close to the day we were getting off. The room is no bigger than a jail cell and the bathroom you cant hardly move as it was that small.We went with a child and they hated it with a passion.Even though we had a balcony you could not sit outside or have the door open without the really strong smell of cigarette smoke so get a blacony if you want to end up with CANCER. On the pool deck adults could not get into the very small spas as it was built for 2-3 adults comfortably and even then all you could do is breathe the strong smell of cigarettes so again stay on if you want second hand smoke and CANCER.Everything was a money grab including bingo / eateries on board / hardly anything for free. Its all a gimmick to rip you off and the money on your account you had better watch that as they will take money out without your knowledge and then say oh you dont want to donate ?? What a lot of CRAP and the so called on shore tours are so bodgy and overated it has a bloke that uses cheap camera gear that doesn't even work or set up properly i think 5 year old kids could do better that was so badly done and disorganized. The labour they have on the boat are been ripped off in wages and im talking about anyone that is not in a white uniform as like kitchen staff / cleaners etc and we felt so sorry for them as they get paid $28 a day , yes thats right a DAY for a 10.5 hour shift and that is 7 days a week. What a misjustice for these poor people and P&O cruises take advantage of them and treat them as slave labour.These cleaners and kitchen staff are the most freindlest people and hard working i have ever seen especially in the pantry. They will bend over backwards to help you and are always helpful. We gave a lot of them good tips even though you don't need too and a lot of them send most of their wages back home to their own country and what we were told are on the boat for around 7 months at a time working 7 days a week. We were disgusted at the way P&O crusies take advantage of people from other countries and use them as slave labour.These people were the only ones that were polite and courteous as the ones in the white uniform wouldn't give you the time of day.The ONLY reason it made it a bit better was the cleaners / kitchen staff / and manual labour they had working on the decks as they were so much more polite and helpful than the P&O staff that were just there to take your money which ever way you could. We went to make a booking with some of the PAID resturants on board but their attitude sucks but we gave it a go anyway. What a joke as the food was sloppy and dripping with oil and even the meat was hard as a rock. YOU wouldn't even give it to the dog so for a meal for 3 of us cost us $167 and it was just rubbish / Mcdonalds or KFC would have been better and you know what that is like at times. Over rated and poor quality rooms and dont be surprised if you dont get the room you pay for as we talked to another couple who did not get the room they paid for and had to have 2 of the kids sleep in the same bed as the parents as they did not get the room they payed for and P&O staff said nothing they could do on board. So watch out people Read Less
Sail Date October 2019
I chose this cruise because it was the only option that was available for school holiday. The cabin and balcony are small for $4040. The food is average overall. The continental breakfast on Deck 9 is really a disappointment with limited ... Read More
I chose this cruise because it was the only option that was available for school holiday. The cabin and balcony are small for $4040. The food is average overall. The continental breakfast on Deck 9 is really a disappointment with limited choices. The main dining is ok only because of the melting chocolate cake but not great. Outdoor facilities are always occupied such as golf, basketball, pingpong. I had tried at least 3 times and eventually given up trying coz always crowded. The basketball court (apparently also for volleyball) is very small and always full of people. The staff are very friendly- perhaps the only highlight. Entertainment such as shows and live music are only average. I went to the same 3 Islands the same deal last year with Pacific Eden which i paid a lot less but with much greater experience on board. Overall I am greatly disappointed and won't come back at all. Read Less
Sail Date September 2019
We chose this for a weekend away with adult kids. These dates and prices worked out at the time for us. This was our first Princess experience. For reference, we have sailed on Carnival Spirit, RC Voyager OTS, and Pacific Explorer. We ... Read More
We chose this for a weekend away with adult kids. These dates and prices worked out at the time for us. This was our first Princess experience. For reference, we have sailed on Carnival Spirit, RC Voyager OTS, and Pacific Explorer. We had four adults in a mini-suite. The lounge became a narrow single bed, with a pullman being the fourth berth. Shower over bath. Narrow balcony. No complaints about the room. Food did not quite meet our expectations, given the hype about Princess food. The desserts were terrific. Service in the MDR terrific of course. The buffet had a very weird grid-like pattern layout, which no real logic to it. I found this area very claustrophobic. I would rate this area and the food at 2.5/5. The inside of the ship seemed very disconnected from the sea outside. Almost all of the public areas are enclosed by restaurants around the outside, or the shops. Way too many shops in my view, but I know some people love them. Even the door to exit onto the small outside (uncovered) area on deck 7 was frosted. You may as well just be in a Westfield anywhere. There did not seem to be enough public areas to suit the number of passengers and not enough shady areas outside. The lack of promenade deck adds to the challenge in this area I believe. The atrium area is very pretty but very noisy with mostly paid restaurants or the photos etc around it. Sometimes parts of this area or the access way to it was blocked off for an activity, making it even more difficult to get around on the ship. I would not want to be on this ship in poor weather as I feel the inside public areas would become very unpleasant. You would be extra glad of your balcony cabin in bad weather. As mentioned by others the theatre area seems to fall well short of requirements for the number of passengers. We saw the new show which I did enjoy. The fact that the 7.15 pm show is televised live into the Princess Live theatre indicated that the supply of seats does not meet the demand. On the other hand, some of the game shows were done in the Princess Live theatre, which seemed too small for the number of people who wished to have a seat. Hollywood Conservatory is quite pretty, although I personally am not a fan of indoor pools. Table Tennis, golf driving range, basketball court seemed to meet with approval. The Laser shooting area did not seem to be open or accessible with no explanation given. Service terrific, poolside music, movies etc good. As mentioned by others trying to get around on this ship is clunky, with corridors and walkways on both the lower and upper public decks ending abruptly. I felt almost all of the public corridors, stairwells, lift lobbies, buffett area were too narrow for the number of people trying to move around on the ship. Seawalk area and bar a nice quirk. In short, I am not too sure that this ship suits the Australian market or cruising in warm climates or scenic areas. Lucky there is a lot of balcony rooms on this ship because it may be the best spot to sit and realize that you are traveling on the ocean. (other than on deck 17). We enjoyed our first taste of Princess overall, and will do again, but probably not on this ship. Read Less
Sail Date September 2019
We did a 3 days cruise to no where. The ship is only 2 years old so is quite new and in good condition. Highlights were the movies under the stars, good steak at Crown Grill, quite good food at the buffet with a wide variety, good gym and ... Read More
We did a 3 days cruise to no where. The ship is only 2 years old so is quite new and in good condition. Highlights were the movies under the stars, good steak at Crown Grill, quite good food at the buffet with a wide variety, good gym and other sporting activities such as golf practice range, basketball court and numerous table tennis tables. Our balcony cabin was in good condition but the pull down bed for our daughter meant it was hard to get out to the balcony when it was down. The room seemed a little small but the wardrobe was a good size and the bathroom nice and modern and clean. The shows were very good, the violinist and the dancers put on great events especially the tech based dance show. Afternoon tea in one of the dining rooms was good, nice tea, cakes and nibbles. Did not like the lack of ambience of the speciality restaurants, they open to a bar or to a walk way, too noisy. Poor service in the Crooners Bar Read Less
Sail Date September 2019
Be prepared to cough up a lot of extra money! Everything’s got an extra price on it. Photos are an unbelievable price! Average $20-30 each printed picture of about 5x7 or 8x10. And there are ALOT of pictures being taken- photographers ... Read More
Be prepared to cough up a lot of extra money! Everything’s got an extra price on it. Photos are an unbelievable price! Average $20-30 each printed picture of about 5x7 or 8x10. And there are ALOT of pictures being taken- photographers are everywhere trying to pump this money making machine... whilst also talking you that you can’t take photos with your own phone of your family/child with the characters/port set up. Dr seuss breakfast- extra cost PLUS find yourself again paying $20 each picture taken with different characters. Food is ok in the dinning room, but you will find generally below average and luke warm in most places. Bingo- $35 for 5 games! Port stops in the Great Barrier Reef are very poor and EXTREMELY rushed. Expect to get about one hour to snorkel on most shore tours due to the very limited time spent at the ports of Airlie beach, Yorkeys Knob and port Douglas (meanwhile again coughing up on average $200+ pp for a snorkel tour of the reef) Oh and be aware your account will be held for all purchases while your sailing and will not be released when you get back BUT carnival will charge you the entire amount on top. Essentially double dipping into you account until the “holds” of amounts are released which they attempt to put back on to you own bank being the problem not them. I have sailed in the past and enjoyed but this time I will not come back the this company. Read Less
Sail Date September 2019
Sydney to Nth QLD September 17th 10 days We took my wife’s father on this cruise - and he was in good company. This was the oldest crowd we had ever seen on a ship. Lots of walkers, scooters, slow moving folk so don’t be in a ... Read More
Sydney to Nth QLD September 17th 10 days We took my wife’s father on this cruise - and he was in good company. This was the oldest crowd we had ever seen on a ship. Lots of walkers, scooters, slow moving folk so don’t be in a rush. The vessel size and the ports visited meant all but 1 were disembarked/embarked by tender. Combined with the age profile of the guests and some appalling organisation by Princess made this experience really poor. We felt the itinerary was boring would never do something similar again. Even sea days were boring - its the first holiday we were happy to see the end of. The Ship Nominally 3500 pax. We have been on bigger ships however this vessel felt crowded in the public areas. It’s an “odd” sort of vessel to get around. Lots of waiting for lifts. Moving from front to back you basically have to funnel through 1 public area which makes the whole ship feel crowded. There is no external promenade deck around the vessel. The gym is excellent. There is a large number of treadmills, cross trainers, bikes etc. the weights area is a little small but well stocked. There’s a golf practice net however, ridiculously, it was so low in height that you could not make a full swing - what a waste. There is a put putt course, basket ball come racket ball court. The central piazza is typical Princess - however it was also very crowded ...always. Finally probably the worst coffee we have ever had and we tried every location on the boat. They just have no idea. We were so delighted to go ashore for a drinkable cup of coffee. The Staff Just like the standard of food there are some hits and misses with the staff. Our suite cabin steward was MIA - days would go by between glimpses and waves in the corridor. Not once did he ask how we were going, need help etc. Some of the bar staff and food waiters were great. The people at the tour desk were just plain unfriendly - they definitely need a break from the customers. Restaurants General dining Concerto/Symphony/Allegro As a suite customer we had Anytime dining - which worked out to be anytime they aren’t busy. There is absolutely no difference or value in anytime dining on this vessel. The food in the general dining restaurants was also hit and miss. I had 2 genuinely awful meals which required meals to be sent away and 2 OK ones which didn’t. The service is fine. Alfredo Casual Italian/Pizza Good quality pizza. Thin base nice sauce. Tasty egg plant parmigiana. This is a safe place for dinner. La Mer French It is on the third level of the piazza. With a band playing on first level of the piazza it was impossible to have a conversation without virtually yelling at each other. I told the maître dei no thanks see you on a quieter night. When we did eventually go to the restaurant it was OK. They had a snail agnolotti with an awsome sauce and this should have been great ...however the pasta was not aldente :-( Overall nothing special and probably not worth the cover charge. Crown Grill - The best steak on any cruise line (not that i have been on many) Every time I eat at Crown Grill I have a small fillet Mignon and swear it is the best steak I have ever eaten. Good food, great service, just love it. We had 2 meals here. The first was typical and fantastic. The second was on our final night and was pretty ordinary - they were very busy and everything was overcooked - even desert. We had two glasses of wine which were off so i sent them back - the waiter didnt appreciate it and was exceptionally rude in dealing with us. The excellent maître d' sorted it out but it shouldnt need this intervention. Harmony Chinese It was just OK. We live in Ashfield Sydney which has a large Shanghainese community so we eat fresh, vibrant Chinese food - this food was the opposite to this. Not worth the cover charge. Market Place By the standards of cruise ship buffet of the same class as Princess this is typical - and awful. The idea is a taste of worlds which is a nice idea however it just comes off as disorganised. We had 1 lunch here and that was enough for us - maybe dinner may have been better? Read Less
Sail Date September 2019
From the warm welcome of the immediate team on emarkation to the seemless tender trips to airlie beach, port douglas, yorky's knob and others we had an unreal experience and all of our expectations were met and exceeded. There were ... Read More
From the warm welcome of the immediate team on emarkation to the seemless tender trips to airlie beach, port douglas, yorky's knob and others we had an unreal experience and all of our expectations were met and exceeded. There were numerous daily activities to suit just about everyone. The Princess Majestic team went out of their way to ensure every detail was covered from the food which was exceptional with great variety to the smiles from all of the team members.The rooms are extremely quiet and well equipped with the room attendant making sure towels were changed regularly as well as the bed. There was an older customer base on this cruise but you can never know that when booking. The food was great in both the marketplace and the restaurants with a great variety to suit just about everyone. We had a coffee and soda package that suited us and i think was value for money. The upper deck areas accomodated plenty of people for sunbaking etc. There were many areas you could just chill for a drink or sit with friends or hang at a bar and watch the bar tenders do tricks. We were on deck 15 in a deluxe balcony and found it to be perfect for us, easy access to food. The on board app assisted with the daily timetable so you could easily check what was on for the day from art and jewellery auctions to bingo. Shore excursions could be prebooked for day trips or make your own way. We have booked another cruise on a different ship but look forward to going on the Majestic again next year in 2020. The Majestic handled well in rough seas on the first night and then it was smooth sailing, i recommend the 10 day from Sydney to Brisbane, Airlie Beach, Cairns, Port Douglas, yorky's knob and Willis island. Read Less
Sail Date September 2019
I chose princess as I had previously cruised with them in 2013 on the ruby princess by far the most amazing cruise I have ever done. I loved the itinerary and have always wanted to cruise with Princess up to the barrier reef. The ... Read More
I chose princess as I had previously cruised with them in 2013 on the ruby princess by far the most amazing cruise I have ever done. I loved the itinerary and have always wanted to cruise with Princess up to the barrier reef. The majestic princess looked amazing new clean we were very excited to be on the ship. This was a huge disappointment the ship is catered for an Asian market so the food was of the lower standard The entertainment was boring and the staff unfriendly. Also we felt like we were on a moving nursing home everyone on the ship was so old it was truly a geriatric cruise even my 71-year-old mother felt out of place. The entertainment at night was so dull that they had a string duo playing at 8 pm 9 pm in the main atrium. There is also no place to dance no dedicated place to dance only in the atrium where all the ballroom dances with frustrated if you got in their way. We paid a premium price for this cruise and were highly disappointed the only thing that redeemed it was the amazing itinerary I’m not sure I want to cruise princess again which makes me feel sad because the best cruise I ever did was on the Princess ship. The food was terrible just terrible my carnival cruise was better food,Actually even the p&o and MSC was better. So disappointed such an Asian ship it does not belong in the Australian market its really catered to the asian market. It was a floating nursing home a geriatric flop with bad food and boring entertainment the only good entertainment was zinger band they were amazing. . Read Less
Sail Date September 2019

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