1,295 Sydney (Australia) Family Cruise Reviews

This was our third trip on voyager and we felt that due to the corona virus issues we should have been kept far more informed than we were. Seven sea days was a joke especially as the ship could have returned to Australian port prior to ... Read More
This was our third trip on voyager and we felt that due to the corona virus issues we should have been kept far more informed than we were. Seven sea days was a joke especially as the ship could have returned to Australian port prior to the 14 day self isolation bane was brought in. Our junior suite was certainly not what I would have called clean let alone sanitised. We regularly had no room service breakfast menus or tea and sugar. The food was definitely better than our last trip and the restaurant and bar staff were wonderful. We were closed out of one port after another and the captain gave no information and when he did it was incorrect telling everyone that the 14 days self isolation started from our last port! Tempers were becoming frayed after so many stories and not enough accurate information. We were given two days refund when the trip should have been canceled or cut short! I really felt for the young families on board that now will lose income while in self isolation! This may have been our last cruise! Read Less
Sail Date March 2020
My wife booked the cruise this time and did very well as always. The Splendor is a very nice ship which we were pleased to be aboard. We sailed at a very turmultuous time with covid19 on the rise. I cannot praise the staff ... Read More
My wife booked the cruise this time and did very well as always. The Splendor is a very nice ship which we were pleased to be aboard. We sailed at a very turmultuous time with covid19 on the rise. I cannot praise the staff highly enough on this. Their diligance and professionalism was fantastic in every way. Yes we missed several ports that were planned But at no fault of Carnival, the captain, the crew or the ports. In whatever way possible they tried to give us the best possible experience. The portside entertainment whilst in Port Vila from the local musicians was great. Fahrenheit 555 was deliciously awesome you have to try it. Casino staff and management absolutely amazing. We had so many good conversations whenever we were there. Wait staff 1st class thankyou Daniel, Patrick, Sumali, Jose. HUGE Thankyou to Mateo, Ivan, Jodie, Gladys, Larry, Mihai and all casino crew Ryan, Roan, We had a blast. Black Pearl staff and Gold Pearl staff you all Amaze me. How you carry those trays, balance everything like watching juggling. Evening waiter entertainment was so fun. Thankyou Angela, Leilani, Putu and all we met during our dining experiences. "You Hoo, Yummy Yummy". Read Less
Sail Date March 2020
Close to home, part of a group we have travelled on many times (Princess, Cunard, P & O International & Holland America), but this was all so different. Before we left we received an email that stated there would be extra health ... Read More
Close to home, part of a group we have travelled on many times (Princess, Cunard, P & O International & Holland America), but this was all so different. Before we left we received an email that stated there would be extra health checks, what a joke, we signed a piece of paper & we were on board. Our biggest shock was there was no hand sanitation enforcement, didn't happen until the last few days of the cruise, and that was hit & miss, outside the dining room no-one supervising & many people just walked past. Overcrowded, terrible dress code, even on Elegant night in the dining room had to suffer bogans dressed in muscle shirts, board shorts & rubber thongs. Sorry I don't want to share a meal with hairy armpits. Met some lovely families with young kids who wouldn't even let their kids in the pool LOL We were on a cruise to the tropics. PS: it was not school holidays! Children running unsupervised everywhere putting themselves & others at risk, children were served soft drinks at the Casino Bar sitting on stools in the evening. No lounge bar was opened for pre dinner drinks, never saw the bar operating once in 10 days in the Cool Lounge, Piano Bar only open for about an hour later (after dinner). Won't go on any more, guess you have the picture, so I'll add some good things. Our room stewards were great, only do the room once a day, but that was okay. Good waiters & the food was okay, just restricted. Loved the singing waiters, and we booked a Ocean Suite but was upgraded to a Grand suite. The suite was huge with lots of cupboard space, spotlessly clean, a bit dated but every thing worked. Read Less
Sail Date March 2020
As avid cruisers, we had a world trip organised from Feb-Oct 2020, which includes 7 cruises. We even started up our own blog for the trip thriftydrifting.com . A week before our first cruise was to depart our home in Fremantle, WA, the ... Read More
As avid cruisers, we had a world trip organised from Feb-Oct 2020, which includes 7 cruises. We even started up our own blog for the trip thriftydrifting.com . A week before our first cruise was to depart our home in Fremantle, WA, the cruise was cancelled ( due to Covid19) , with everything going haywire quickly we had a few weeks up our sleeves so quickly booked in on back to back Cruises on Voyager of the Seas. If we were going to accomplish anything with the start of the disruptions, given we were at 60 nights with RC the back to back would take us to 82 giving us our diamond. We love being on the sea and love sea days, so regardless of ports of call scheduled we were just happy we could be on the water. Embarkation- at Circular Quay in Sydney was smooth. At the time there was still no temperature checks, but we did fill out a health survey for Vanuatu ( originally this cruise was to New Caledonian Ports) . 2 days before the cruise we were emailed the itinerary change which would now go to Noumea and then to Vanuatu ports instead. Note: after our day in Noumea there was an announcement our cruise wasn’t going to Vanuatu, but now going to Tauranga and Bay of Islands in New Zealand and Eden, Australia The ship- overall appearance, cleanliness, maintenance, etc is very good. We like this ship and having previously been on Explorer of the Seas for 23 days we knew the Voyager layout very well. They are very similar. Dining- As we aren’t your typical cruisers, we can only comment on the dining options we do use. ( on this cruise we didn’t use any of the paid/extra dining options) and we only had dinner in the Main dining room once. Main dining room- we enjoy the main dining room for breakfast. They have it laid out so that buffet style is on the 3rd floor and a la carte is on the 4th floor. Problem for us is we always ask for a private table for 2. As there are limited private tables for 2 on the 4th floor we have to do the buffet on the 3rd floor. Luckily we don’t mind the buffet, think it’s a bit better than the Windjammer, and coffee better as well. Plus you get your ice water in a glass rather than a plastic cup. Occasionally we have lunch in the main dining room. It’s nice to go up for their Tutti salad buffet and see what else is on offer and also get any a la carte items as well. We don’t do dinner in main dining room. Much prefer the Windjammer as it is less crowded, informal and suits us. Windjammer - With other Royal Caribbean ships we have been on, we have been much more impressed with breakfast spreads. This cruise seemed to lack the extra variety. Example, didn’t have lesser known breakfast options like congee and accompaniments, Indian breakfast options, and even salmon was limited. Lunch and Dinner were quite good, lots of variety, although after 11 days it does all start to feel the same. We have been on ships were everything was salted heavily, food cold, etc, so cant complain about the food here. We also enjoy dinner in the Windjammer as it is not very busy, very casual. We also enjoy making a cheese plate and dessert plate to take back to the room to eat later. Note: on this ship the Windjammer had a hand washing station. ( pretty sure this will become common on more ships) , it is a slower process in line waiting, but once the initial crowd is in the line goes down as well. We also like the Cafe Promenade. We are happy with the complimentary coffee, so only occasion splurge on a bought one. But we also go for the complimentary snacks - pizza, rolls, desserts, antipastos, all nice for an afternoon nibble. Pools and Outdoor decks- there are 2 pools side by side in the main area and a 3rd pool in the adult only solarium. This ship the Solarium is open air. The ship also has 6 spas (hot tubs) 4 in main area and 2 in Solarium. We did find on this ship the pool and spas were often very busy, much more than on other cruises we’ve been on. Maybe the sunnier days and more sea days brought more people out. Activities - this ship has a big activities area: sports court, rock climbing, wave rider, mini golf, 2 water slides, etc. - we don’t really use these, but they looked popular amongst the crowds. Ice Skating - The ship has a cast of professional ice skater that put on a couple of shows. The Studio B only holds about 250 people so the initial shows get filled quickly. They also do free skating. We did the skating on Explorer of the Seas which was good. On this ship it was very crowded on the ice so didn’t bother. Deck 5 - walk around deck. We enjoy the deck for our morning walks and going out for a stroll throughout the day. Front of ship has steps up to deck 6, but we like that the deck goes completely around the ship. Reception - on numerous occasions throughout the cruise we had spoken to reception on a number of issues. On every occasion we get brushed off with a “ we know nothing, can’t help you attitude” or we’ll make a note and call you back - but never do. Unfortunately these interactions can really tarnish a guests overall experience on a cruise. Read Less
Sail Date February 2020
Decided that as this was a fun ship we would take our youngest daughter and eldest grandson with us. We were so looking forward to the experience but unfortunately we were a little underwhelmed. The colour scheme of the ship reminded us of ... Read More
Decided that as this was a fun ship we would take our youngest daughter and eldest grandson with us. We were so looking forward to the experience but unfortunately we were a little underwhelmed. The colour scheme of the ship reminded us of Willy Wonka - tacky. We were advised four days before the cruise that the Isle of Pines was not allowing cruise ships to dock. (Coronavirus). We were diverted to Moreton Island where were to drop anchor and spend a number of hours there. Well as much as they tried to get the boats to dock alongside the ship to pick up passengers to go to the island were in vain. This meant more time at sea. We did get a few more hours in Noumea and time to go snorkelling but the communication on the pier was terrible. We were told to meet our guide once we got off the ship but instead were ushered on to a bus even though we said what we were doing. We eventually met up with our group near the passenger terminal. Great shore excursion (snorkelling). Felt being on board for 6 of the 7 days was too much. Felt that the ship was not designed well as we needed to go up stairs or lift to move to the back of the ship and then down again to dine. The live shows at night were great - the best entertainment on the ship. Felt that a family friendly cruise did not need to have the Casino in full view of children - we had to walk past it every night to get to dinner. Would not be allowed on land. Pools were quite small when you have a full ship - no room to move. Food selection was reasonable. The shops were overpriced and some were in $US which makes no sense if you have left an Australian port. Over the top photography every night almost to the point it became annoying - and overpriced. It seems all the company wanted to do was get us much money out of you as possible. Cabin was basic but comfortable- we did have an ocean view. Not real big for 4 people though. Will need to try another company to see if my expectations are totally warranted but based on what we experienced not sure we will travel Carnival again. Read Less
Sail Date February 2020
Let me just say that this has been one of the worst cruises I've been on. The whole cruise has been one disappointment after another that has made what was supposed to be a happy and enjoyable birthday and 10th anniversary holiday ... Read More
Let me just say that this has been one of the worst cruises I've been on. The whole cruise has been one disappointment after another that has made what was supposed to be a happy and enjoyable birthday and 10th anniversary holiday into a depressing and boring cruise. From the horrible staff in the kids club that drove my 3yo daughter to tears, to the overcrowding of the ship so much that you can't get into anything, to the cancellation of the iFly due to weather but because of the overcrowding there's no more room for us, even with The Key. The food has been average, the entertainment has been ok but too packed. The room attendant even broke our personal soap holder. The baristas make coffees so hot that could burn holes in hell. We turned up for roller-skating on time to be told it was full and we needed to arrive earlier. We lined up for an hour in the hot sun waiting for the north star. The bionic bar keeps losing my drink orders even after they've been sent. The constant barrage of hard sales pitches from staff is annoying also. The lack of entertainment compared to the number of passengers is rediculous meaning so many people miss out. We paid for The Key to gain access to extra benefits but have found it absolutely useless as there's just too many people on the ship, other than the internet. And finally, theres been more than one occasion where I've walked into the toilets and there's been poo on the floor. The Ovation of the Seas ship has ruined not only my birthday but our 10th anniversary that we've been looking forward to for a few years. Read Less
Sail Date February 2020
Voyager of the seas refurbishment. Johnny rockets & the large spa in the gym had been removed & replaced with suites. Great for RCL but not so great for customers who cannot afford a suite. Pinstripes class & suites now ... Read More
Voyager of the seas refurbishment. Johnny rockets & the large spa in the gym had been removed & replaced with suites. Great for RCL but not so great for customers who cannot afford a suite. Pinstripes class & suites now have what was the old diamond room & Diamond & diamond plus members are now removed from using the beautiful glass room upstairs to what I think was a old cigar room next to the Star lounge. It seats about 30 people. We had 400+ Diamond people on our cruise. On past cruises if the ship had a lot of diamond members they would open up the star lounge or use the Viking lounge but instead RCL hired it out for private functions. We were a group of 20 & to get together we were forced to use the cafe promenade to catch up each day. RCL seem to be looking after their bottom line the almighty dollar & not their loyal customers. I agree that they should look after pinnacle class as they have been loyal as diamond class are, but customers who book only once but pay $’s for a suite who are not loyal seem to get the run of the ship. I wasn’t impressed also that RCL have booked out rooms that are for everyone to access limiting everyone to seating & places to enjoy. RCL should not book out public lounges for private functions as we all pay to use the Viking lounge & star lounge. Hopefully this isn’t the start of each refurbish of the fleet. We were all left very disappointed & will avoid the voyager of the seas. Read Less
Sail Date February 2020
Six nights Melbourne and Hobart cruise. 19th of Feb to 25th Feb 2020 From start to finish, what an experience! Arriving at the Sydney Cruise terminal it was very busy and there was lots of Royal Caribbean ground staff helping direct ... Read More
Six nights Melbourne and Hobart cruise. 19th of Feb to 25th Feb 2020 From start to finish, what an experience! Arriving at the Sydney Cruise terminal it was very busy and there was lots of Royal Caribbean ground staff helping direct passengers to the baggage and boarding terminals. The boarding process was very fast, no issues using passport or drivers licence. It took around 2 minutes extra this time due to the corona virus questions and information. I found this to be good practice by royal Caribbean, helping ease the tension and worries of the virus. Once on board we proceeded to the pool deck (11) and began sampling some of the drinks that Voyager had on offer. We were not limited by price as my group had purchased the deluxe drinks package many months before hand for around $70 AU per day, great value! As this includes Tea/coffee/fruit juices/all post mix and canned soft drinks and all top shelf alcohol and cocktails. After a few drinks we made our way to windjammers buffet restaurant, WOW! What a selection! Food ranging from Australian/American/Indian/Chinese/Italian and much more! Heaps to choose from! Salad bars/ hamburger and hot dog station, huge range of desserts. The buffet was busy as it was day 1 lunch, and there was plenty of staff working! Collecting plates, cleaning tables and drink service. There was a medium Que to get in but was fast moving with little to no wait, and very pleasant staff to greet you. Gotta love royal Caribbean motto's washy washy! The staff encouraging guests to clean their hands before eating. After lunch were went to check out what our cabin was like, we had balcony room (9222) it was very clean and well presented. Bathroom and shower were clean with fresh towels. When leaving my room we were greeted by our room attendant whom asked our names and introduced himself. He also wished me happy birthday, showing he makes the effort to learn about his guest before they arrive. Over the next 2 days we explored the ship, sampling their dinning and bar options throughout the ship. Casino bar and schooner bar are great! Good professional service and very quick. We also ate at the main dining room. This was really impressive the amount of people and quality of the food was top notch. Our 2 waiters were well presented and were out to please, and that they did! We visited Tasmania first stop, awesome! Easy disembark and boarding and plenty to see and do. Unfortunately, 2 hours out of the Tasmania port we had to turn the ship around and return to port due to a medical emergency. The captain was very informative, updating passengers on the current situation. Our next stop was Melbourne, it was a very nice city. We visited a local casino and had a few drinks and a quick flutter. Once everyone was on board at 4.30pm the ship left heading back out to sea. And you would never guess, but yes 4 hours after leaving the port of Melbourne the ship had to turn around again due to a medical emergency. We arrived back in port at around 8.30pm and it was beautiful! Melbourne city at night was a site to see! Thank you for a special photo opt RCI. It was a shock to me to see that Royal Caribbean would turn the whole ship around and return to port to help one of the guests! This was awesome! It gave us all an easy feeling, the care that they take to look after us is exceptional. I do however frown upon those few rude guests that made such a big deal of the event, and complaining and carrying on like little children about the situation. Human Life means a hell of a lot more than the little bit of money you could have invested at the casino. Yes, due to returning to port means that the casino opening would be delayed and would have to wait until it was out of Australian waters before opening their services. But over all, it was fantastic to see Melbourne again from a different point of view. We then headed back to Sydney, only to realize that this was the final stretch of our holiday. Talking among our self, wishing we had booked for longer! Overall from start to finish, I rate my cruise on Voyager of the seas a solid 9.7 out of 10. The entertainment was well chosen for the demographics aboard, good variety and loads to do. Guest’s facilities are in the plenty! The ships pools and multiple spas are great to relax in, the large spas on deck 11 are heated, and was a good meeting/ chatting place on a cold 8c Tasmanian afternoon. I highly recommend giving this ship and its crew a go! And hopefully you enjoy it as much as I Read Less
Sail Date February 2020
This Cruise was a great Cruise Lot's of Americians and British onboard, Once you got used to them and their behaviour was a all good. we didn't stop in Bali because of the corona-virus, which was more sad for the crew them ... Read More
This Cruise was a great Cruise Lot's of Americians and British onboard, Once you got used to them and their behaviour was a all good. we didn't stop in Bali because of the corona-virus, which was more sad for the crew them passengers because a lot had family waiting for them. We found this cabin to be a quite cabin with heaps of room and storage. Showers have old style curtains , but will probably be replaced when they do revamp in Oct 20. Deck 3 stewards have always be great we had rough seas out of Sydney and this was still a well located cabin food onboard Radiance has always been really great and this cruise was no different. We had over 400+ diamonds on this cruise, so they had the happy Hour drinks in the "Colony Lounge" which was an awesome location with heaps of seats and adequate drink stewards Read Less
Sail Date February 2020
I chose this cruise, number 4 cruise for us, as we had never been with Dream Cruises. I read the reviews and thought they were a mixed bag, so I booked this cruise for my husbands 60th b/day. Embarkation was very quick and disembarkation ... Read More
I chose this cruise, number 4 cruise for us, as we had never been with Dream Cruises. I read the reviews and thought they were a mixed bag, so I booked this cruise for my husbands 60th b/day. Embarkation was very quick and disembarkation (although there was no time for breakfast) went very smooth and quickly. The ship itself was beautiful. Most of the staff spoke very little English so it was hard to have a conversation. The entertainment and activities were very limited and undesirable. On our other 3 cruises, there weren’t enough hours in the day for us to do all the activities and go to all the theatre shows. They had so many more choices of activities. The food was very Asian inspired, very ordinary compared to P&O & Royal Caribbean, no variety of fruit, just the basic. Dining experience again was very Asian, not enough choices for Aussie cuisine. 2 family members are vegans, poor food choices, they ate hash browns and bread for 3 days until we complained, then an alternate menu was given, again, extremely poor food choices eg..fruit for dessert for 3 days straight. We paid extra to eat different food restaurants and we ate offshore at every opportunity. Only one option per port for off shore tours, a bus drive city highlight tour. Nothing else was available. There were 6 of us, and it was my son in laws first ever cruise. After telling him all the wonderful things on our past 3 cruises, he was very excited to go but we were all very disappointed and unfortunately would not travel with Dream Cruises again. Dream cruise staff should experience a P&O or Royal Caribbean cruise to see the difference between them. I usually never write reviews about trips and we are a family that loves cruising. We are very casual and enjoy most things, but this cruise was very disappointing, I’m sorry to say. Read Less
Sail Date February 2020
Choose this cruise line as first time down to Australia and needed to explore. We have been on many cruises in the mid range but this one was well below our expectations. Chinese line. Need a lot to learn about what Western passengers ... Read More
Choose this cruise line as first time down to Australia and needed to explore. We have been on many cruises in the mid range but this one was well below our expectations. Chinese line. Need a lot to learn about what Western passengers expect. Apparently this is normally a gambling ship out of Singapore and HongKong. Rooms were clean. Single beds which we did not expect. Staff were very polite. Wines were fine and well priced. Food up in the LIdo was mostly cold to warm. Food in main restaurant was just OK. Bread always stale. Set menu in Chinese restaurant no choices. Cordial as juice for breakfast. Last day was for excited as on the menu was eggs with smoked salmon. When it arrived asked where was the smoked salmon.Answer it was minced into the scramble eggs. Not what was expected. Could only have Lipton tea. Any other types like decaf or peppermint etc needed to pay for. Free coffee was terrible. Coffee from cafe bar was Ok but you needed to buy it. Port days times of arrival and departure very poor. For example arrived Melbourne 3pm left 12 midnight. So by the time disembarked which was very very slow all attractions closed. Captains communication was none existent. Only heard from him once and that was when we couldn’t leave Sydney because of bad weather. No communication when we could disembark just had to watch other people making moves. Never again. Not cheap compared to say mid priced R.C. Or H.A. Or Celebrity. Stay with them. Read Less
Sail Date February 2020
First short cruise we’ve undertaken. Family and friends get together. Embarkation and disembarkation very smooth as took advantage of our platinum Captain’s Circle benefits. All our group had sailed before and only 6 out of 20 ... Read More
First short cruise we’ve undertaken. Family and friends get together. Embarkation and disembarkation very smooth as took advantage of our platinum Captain’s Circle benefits. All our group had sailed before and only 6 out of 20 hadn’t sailed with Princess. Ship very nice and clean, cabin lovely. We chose first seating dining. Would have been happier with a bit later start than 5.15pm, maybe 5.45 pm would have been more suitable. Overall dining experience in dining rooms quite nice although our granddaughter being gluten intolerant found very limited choice especially in buffet. Gluten free choices were intergrated with non-specific choices, vegan and dairy etc. Cross contamination was a huge worry. As we had sailed on Royal Carribean in March 2019 and had that experience to compare with, Princess failed miserably. Royal Carribean met with our granddaughter and her mother on the first day of the cruise and explained how everything gluten free was prepared in a completely separate area of the kitchen using completely separate utensils, pots, pans and everything used in the cooking process. Nothing was too much trouble no matter where she ate dining room, buffet, deck or at any mealtime. They went above and beyond making cookies, pizzas, baggels, bread, desserts absolutely anything. These items were brought to her in sealed packaging. It was very comforting to know they understood the implication of gluten in her diet. As the food experience of cruising is a big factor it was disappointing for her that Princess didn’t provide that for her. Indeed, she ordered and waited over 50 minutes for a pizza to be prepared for her, it was inedible. Perhaps the dining staff need educating in relation to specific dietary needs. It seemed that the dining staff had a very blasé attitude towards her specific gluten free diet. For others travelling with us with Buffet was disappointing although we all enjoyed dining room, pizzas, hot dogs etc and deck food options. Medallion Class was very good and loved this new innovation. Ruby Princess dancers and entertainers were excellent. Enjoyed shows. Disappointed with lack of organised activities. Very limited and some venues were too small particularly holding trivia in the Pizza area with very very limited seating. The lack of activities were probably more noticeable as we had rainy weather on 2 of the 3 days. Not Princess’ fault at all but would have thought a fuller wet weather program would be implemented. Didn’t see cabin steward after first initial introduction but room was well cleaned and serviced. Overall service staff didn’t seem to be interested in getting to know you or going that little bit extra - perhaps because it was a short cruise they didn’t feel the need to impress? Not sure, but my thinking it should be and all out performance to entice further cruising with Princess. Just my thoughts. Read Less
Sail Date February 2020
I think this carnival cruise is pretentious type. I was not really impressed with their buffet menu, especially their breakfast. They have app to check the program, where to eat and chat with other passengers. Unfortunately, for chatting ... Read More
I think this carnival cruise is pretentious type. I was not really impressed with their buffet menu, especially their breakfast. They have app to check the program, where to eat and chat with other passengers. Unfortunately, for chatting feature was not working most of the time for us so it was a waste of time. The breakfast are flat and boring. Sometimes in their app showing that their buffet is open but when you get there, there was signs that the buffet is closed. In the rainy/wet weather, even worse. There was not enough good entertainment / activities that is fun. The water will in the slides are not heated so at the top deck, it was windy & cold. I also lost one of my AirPod and report it almost every day but no update was given. When we were leaving, we supposed to receive letter / memo to advised our checkout zone but many of us never received any. In the fine dining area, only on the last day they show us the kids menu. I think they have to train their staff much better in the customer service. Before we sailed, I had some inquiries over the phone but again the customer service agent hang up on me before I finish my inquiries. Read Less
Sail Date February 2020
Ship-Voyager is a good size ship, but with the renovations, they have reduced public space for more cabins. Too many people squeezed into smaller areas. Even though it was recently refurbished, it is showing its age. Very noisy in certain ... Read More
Ship-Voyager is a good size ship, but with the renovations, they have reduced public space for more cabins. Too many people squeezed into smaller areas. Even though it was recently refurbished, it is showing its age. Very noisy in certain areas like the promenade, Schooners, Windjammer, and the library. Cabin(inside) was normal, except access to the bed was difficult on the TV side due to the bed touching the dresser. had to step over edge of bed. Dangerous at night if you have to get up. We had them separate the beds so it was open in the middle. Dinning- Windjammer too crowded. Limited seating. Food average, but good variety most days.Main dining- food was a good to very good most nights.We had MY time for 7:00, but we had to line up on Deck 3. They opened at 6:45 to MY Time, and frequently, early seating diners at 5:00 were still inside. Very slow and confusing. Even though we had the same time every night, we were put in different sections with different waiters most e very night. We did have the same waiter the last 4 nights. We purchased a 3 nite Specialty Diner Pkg. The Italian restaurant was good and the first trip to Chops was good. Out in 1 1/2 hrs. 2nd visit was a disaster. Worst dining experience EVER! Was there 2 1/2 hrs. and still hadn't got our deserts. 20-30 minutes between courses. Service very slow. After salad, waited 30 min. for 9oz filet. It was very mushy and had no taste whatsoever. After several bites, I informed the server that I could not eat it. She apologized and said they were having so problems that night. Offered another steak, but I declined. There was not a Manager around to complain too that night, but I did speak to an Officer about it the next day. I have no desire to return to Chops. On the last night of the cruise, the Maitre D gavemy wife and I a glass of champagne, without an explanation. Later I asked him why, and he said it was Because of my experience in Chops. Weird. Entertainment was good most of the time, but they scheduled some of the best on ship entertainers off on the same evenings, like in the Pub and the Schooner. Weird! Service was good to very good. Great room steward. Ports- this was the cruise that had to change about 3 Ports of call due to the Virus. It was very disappointing and many guests were upset. We understood, however and made the most of it. We did not receive any compensation, but did get a refund for RC shore excursions that were cancelled. Debarkation was a real Cluster. Ship was held up for clearance until after 8:00. We were told to go to the Tavern for a 7:30 departure on a bus transfer to airport. Speaker in the Tavern was not working and we did not hear any announcements to leave. Once we could leave, everyone was trying to get off, regardless of their time. We missed our transfer, but were put on a later one. We got to the gate at the airport as they were loading the plane for the flight to L.A. One last comment- RC needs to seriously consider a non smoking policy. IT's time! The smoking areas on 11 were very large. The entire pool area smelled of smoke. hard to avoid. many children around. They had it located between the ice cream and pool exchange areas, with a portable bar in the middle. Really? Read Less
Sail Date February 2020
Cruised on the voyager of the seas on a 14 night South Pacific cruise. Was notified when we all boarded on sail out day that there would be a Major itinerary change and that the ports of Port Villa, Mystery Island, Lifou and Mare were now ... Read More
Cruised on the voyager of the seas on a 14 night South Pacific cruise. Was notified when we all boarded on sail out day that there would be a Major itinerary change and that the ports of Port Villa, Mystery Island, Lifou and Mare were now canceled due to the coronavirus scare. The cruise would now be re-directed from the warm South Pacific and Travel south to Cold Tauranga NZ and Eden south coast. A lot of disgruntled passengers due to the fact that RC didn’t choose a suitable port in a warmer climate such as North Queensland? Or no offers of reimbursement. That been said if anyone is reading this please take into consideration the RC ‘unlimited drinks’ package also is consumed by a lot of irresponsible cruisers. At Ike’s we felt that we were on a P&O party ship rather than a family cruise. Smoking area was situated right next to kids pool and spa with literally hundreds of smokers at any given time sucking down their cheap duty free smokes. Cruise had no atmosphere right from the get go with no band playing at sail out party or any sail out parties for that matter, which was a first from the 10+ cruises we have done sailing out of Sydney. Found the majority of the staff were quite jaded given that after talking with a lot of them the majority of staff were nearing the end of their 7 month work contract. We cruised on the Radiance of the seas 12 months ago and found the difference between the 2 ships was like cruising with a different cruise line, the 2 ships are similar size, however the voyager has around 1000 more passengers which made it near impossible finding a table for breakfast or lunch in the windjammer eatery. Disembarkment was a similar issue, also found all the deck chairs around the pool were taken early with people claiming them with their towels but not necessarily using them and the pool staff certainly didn’t police people reserving deck chairs. Also similar issue with the Pig and Whistle Tavern and the Cafe Promenade were always busy with a lot of elderly doing jigsaw puzzles etc in these areas and taking up tables for large extended periods of time and not being able to get a seat most of the time. The Gym on this ship is a joke and given what the Gym looked like before the recent renovations is somewhat of an insult. I found that this cruise was terribly pushy with a feeling of it being very overcrowded, the entertainment was below average, the food repetitive and found that this cruise had no atmosphere compared to the many cruises we have done beforehand. The Voyager has now made me reconsider how I Holiday now as I have done a cruise every 12 months since 2005 and this was the first cruise that We haven’t enjoyed. If you are considering doing a RC cruise just remember that the bigger the ship doesn’t mean better. If you have children then Carnival Cruises are the way to go they are more family friendly the food is better and they practice responsible service of alcohol with capping their drinks package at 15 per day. Read Less
Sail Date February 2020
This was an 8 night cruise from Sydney to Melbourne, Hobart then back to Sydney. Boarding was easy and painless, about the best cruise line we have experienced for this. The ship is new, clean and despite it's large size it never ... Read More
This was an 8 night cruise from Sydney to Melbourne, Hobart then back to Sydney. Boarding was easy and painless, about the best cruise line we have experienced for this. The ship is new, clean and despite it's large size it never seemed crowded or that big. There is a large central atrium with 3 surrounding levels. There are a selection of various shops on the top level, restaurants on the middle level and bars and a cafe at the bottom with guest services as well. The top level in the atrium extends forward and back through the entire ship. The princess theatre where the main shows are presented is on one level and seems a bit small compared to other ships and certainly for a ship of this size. There is large lounge (Vista Gaming) at the rear of the ship where other shows are presented. Shows were good. We occupied ourselves with the regular trivia events which are great way to meet with people. Speciality restaurants- the Crown Grill steak house is good,the Harmony Chinese restaurant is certainly not for everyone. The normal restaurants were fine and the World Fresh Marketplace buffet is as you would expect-busy. Food quality was good but variety not so good- very little daily change in the buffet. We selected anytime dining and met some entertaining fellow travellers from all over the world. Compared with other cruise lines I did not find the crew generally that friendly this time. The dining room service could be slow, not sure if this is due to less staff? The lifts were always busy and pretty slow. Beer prices are not too bad but spirits and cocktails are too high. We had a day at Port Arthur which was the brilliant and this was accessed by tender- well organised. At the other ports we did our our own excursions. The cabin was a reasonable size, comfy bed, large TV, big walk-in wardrobe leading to a bathroom. Always kept clean by Rodrigo. Air-conditioning was efficient. The balcony was small as usual and not used. Disembarking was also very quick- brilliant. Read Less
Sail Date February 2020
I’m not even sure where to begin with this review as I’ve never felt compelled to leave such negative feedback about a cruise, let alone whilst I’m still on the ship! A bit about me first, I’m 31 and considered ‘quite ... Read More
I’m not even sure where to begin with this review as I’ve never felt compelled to leave such negative feedback about a cruise, let alone whilst I’m still on the ship! A bit about me first, I’m 31 and considered ‘quite young’ to be passionate about cruising however this most recent cruise (which I am still currently onboard) Majestic Princess is my 9th cruise in all, 4th on Princess. Other lines I’ve enjoyed time with have included Cunard, Holland America & Royal Caribbean. I consider myself a ship enthusiast, I love the history of passenger shipping hence what draws me to modern day cruises. I’ve always been such a strong advocate of cruising and have become known in my circle as ‘the cruise guy’, so I’m often helping friends book their first cruises after telling them of my fantastic experiences. We decided to book Majestic Princess departing Sydney, February 4th for an 8 day trip around Tasmania. We also asked my parents to join us onboard for the trip which they agreed. This is their second cruise, they first cruised 4 years ago on the Golden Princess and absolutely loved it. I chose Majestic because of how new it is and it looks great in Princesses marketing campaigns. Unfortunately that’s about the only positives I have to say. I truly hate to sound like one of those people who just complain about everything but like I said, I’ve never felt this way about any cruise before as I love cruising. I just feel that based on this experience, Princess have completely turned me off any future cruises with them and certainly any ever again on Majestic, maybe even any ship in the Carnival Corp Fleet?. I’m a realist, I know the world isn’t perfect and I’m a very understanding and polite person. To be honest, even on past cruises when there have been negatives, I’ve completely brushed them under the rug due to my passion for ships, I’ve made excuses for cruise lines but I’m not doing that this time. It’s time to point out the flaws so that others can be truly informed about the current state of Princess Cruises. Embarkation: The quickest embarking process I’ve ever experienced which was great and certainly helped fuel the excitement of our trip! We were onboard within 10 minutes of arriving to the terminal. They lost my mums suitcase which she got quite worried about, being so new to cruising this is understandable. I tried to calm the situation by telling her it will turn up soon and to wait however eventually she had to go down to the guest services desk and ask after it. To which she then had to find it herself out of a pile of ‘missing bags’. She was also told by a staff member ‘why are you worrying it’s not a big deal.’ When she was worried about it. My fathers brand new suitcase also arrived to the room with one of the wheels snapped off almost fully. He then stayed up till 3am the first night trying to repair it himself using my mums eyebrow tweezers as a screw driver in their mini suite. Stateroom: Mini suite A226. I’ve only ever travelled in suites or ‘mini/junior suites’ so the room was as expected however, compared to Golden Princess and other ships I’ve sailed, Majestic Princess mini suites are not the greatest. Certainly the smallest balcony I’ve ever had, seriously it’s about 1m deep? The layout is extremely similar to the Grand Class ships but slightly updated. I prefer the older version. The bathrooms are also small for a suite and really should have been addressed when designing this new class of ship. The toilet in the suite was acting a bit strange from when we boarded. It often wouldn’t flush properly or would take a minute after pushing the button to then flush. Eventually it stopped working completely mid cruise and had to be fixed. The bed is not comfortable at all. I read so many reviews saying how good the beds are, really!? My plush mattress at home is way more comfortable. The ship: Yes she’s a pretty ship, the decor and the colour scheme inside is very contemporary and nice. Layout is shocking, I absolutely cannot stand everything being focussed around the Piazza area. For such a grand, lovely space, I was sick of it by day two. Deck areas are nice with lots of couches and lounges and the pools and spas all great however, the Enclave area is not fully functional, one of the saunas doesn’t work and not all the jets in the pool are working. Not something I would normally complain about, however when are these cruise lines going to question whether it is right to charge passengers full price to use these facilities that are not fully operational or as promised? That’s wrong. I’ll also note that the hull is very rusty and dirty and is in need of painting. Obviously this is hard on a ship and I get it takes time etc but have some pride in the ships external appearance. It says a lot about the standards onboard. Staff/service: This is the major let down of this ship, I can honestly say I’ve never experienced such an uninspiring, careless, unhappy mob of workers on a ship, the attitude of the staff have been the biggest let down. This ship has such a strange vibe, it just doesn’t feel right onboard. None of the staff are warm & friendly. Everyone seems pained to be working onboard and every simple request eg; ‘Hello, how are you today? Can I please buy a drink..?’ You are made to feel like you have bothered them. Even if they are completely not doing anything or serving anyone else at all. To be honest, I was confused as to whether the staff were all just on holiday because they all seem to just loiter around talking to each other and ignoring passengers. Restaurant staff, unprofessional and rude with no idea about the food or drinks or basic manners such as apologising when your meal arrives after everyone else at the table has finished eating there’s, this included the waiters in the Chops Grill paid restaurant who basically were too busy to even ensure we had a pleasant experience. We felt bad for even being there. Bar staff all shocking and no customer service skills at all. Not even general politeness such as ‘Hello, how are you?’ or recognition of you after constantly seeing the same bar person day after day. To be honest I’ve spent more time saying hello and asking how staff are than any of them have with me. Spa staff (after paying $150 to attended the Enclave daily) never even look up from the desk when we arrive to go in, it’s actually become quite amusing now as I’m being extra super friendly above what I normally am just to see if it makes them change their tune, no luck. They can barely look at us or say more than a grunt. Don’t expect to be served on deck either if you are in one of the deck spas. We jumped in one to watch the daily movie on the outdoor screen at night, we never got asked once whether we wanted a drink and when I flagged down two girls standing near by, they gave me the most horrible look as if I have bothered them. Do these staff even want to make any money for Princess anymore!? It seems when you want a drink no one cares, when you’re willing spend hundreds on drinks and have a good night/day, no one cares. The Captain & cruise director, who? Never seen them or felt engaged by either, unlike other ships where you often see them out and about ensuring passengers are enjoying themselves. In fact, all ‘management’ are hidden, good luck finding any of them. Room attendant is friendly enough when we pass him in the hall however, he’s cleaning skills are next to none. There are still items in the room left over from the previous guests such as an asthma puffer that was in the bathroom and is yet to be removed. Our used pool towels not removed or empty bottles. He also leaves the room in total darkness every night and just throws the chocolates on the bed and leaves them wherever they land. My parents have a different steward and apparently she is lovely though and does a great job. The culture with the staff on this ship is awful, I work in Customer Service myself so I’m very aware of the lack of standards which I can assure you start at the top and work their way down through the staff. The way the staff even carry themselves and stand shows the lack of care factor. I’m shocked managers don’t also see this but maybe they do and this is apparently acceptable? Entertainment/atmosphere: Another Major let down. Where is the atmosphere!? I’ve never been on such a dull cruise.. When we left Sydney harbour at 6:45 on a beautiful Australian summers evening the band played for 15 minutes before they were removed and the 7 o’clock outdoor movie began which completely cleared the deck. What a weird thing to do on the first evening of the cruise when passengers expect a sail away party. Being the first night of the cruise it really set the tone for what was ahead. The band have not been up on deck since! No matter how lovely the weather is, speaking of weather, so far we have been blessed with beautiful smooth sailing and lovely days so I’m not sure why there is nothing happening on deck during the days/nights other than the movie which probably gets about 10 people per viewing. I think one movie at night would be fine and more attention should be paid to entertaining guests by the pool with music etc. Most entertainment takes place in the Piazza, which is so weird. The Piazza has specialty restaurants and bars off it so if you’re trying to enjoy a nice meal or a classy drink, you’ll have to put up with the noise coming from the Piazza. But don’t worry, everything pretty much stops at 10pm. Don’t expect to be doing anything after that time, it’s all basically shut down. There is no night club on this ship for night owls or people looking to have a good late night dance on their holidays.. Ridiculous. There are so many people wondering around after 10pm unsure of what to do but not wanting to go to bed, but you basically have no other option. Tonight we arrived in Hobart on a special public holiday where there were fireworks we could see from the ship. The captain mentioned this during the day and do you think the ship still did anything special for the event? Nope, once the fireworks were done they shut everything down outside and everyone went back in. They even turned the big TV off. 10pm. This entertainment director needs to be fired! Food: I personally feel the standards have dropped for Princess. Menus are uninspiring and dishes made with no love. Desserts especially have been a big let down as they’re so boring and almost child like food. Jelly in the main dining room as one of the four desert options, the others being bread and butter pudding, ice cream or a lime tart. We were also not impressed with Chops Grill having had such a wonderful meal on our last Princess cruise (Golden Princess 2 years ago) we were looking forward to a high end feed. The food was average to poor along with the service. To be honest, a waste of $35 per person. I was asked how I wanted my steak, medium/rare and I received well done. Really, at a steak restaurant?. Room service menu is also the exact same menu they’ve had for 10+ years.. Apparently they can’t think of anything else. Breakfast in room is only continental, so don’t expect any eggs/bacon in bed. I also wanted to note that if you’re watching the late night movie under the stars that starts usually around 9:30 the grill and noodle bars on deck shut at 10pm sharp (NO EXCEPTIONS) so if you feel like a snack half way through the movie, too bad. Why wouldn’t you keep them open to match the movie running time? Ps: don’t expect drink service during the movie and don’t do what we did and sit in a spa to watch the movie. They won’t come over to you, you will have to get out to order drinks. Tender service: This is actually what compelled me to review this cruise. This was the straw that broke the camels back so to speak. We had one tendered port on this cruise and that was at Port Arthur. What an absolute joke that whole experience was. It started off fine, tenders leaving the ship from around 7:30am, we decided to leave for shore around 11am which we thought was good as we didn’t have to wait to get on a tender, we got on one almost straight away, then from that moment the issues became clear. After leaving the ships side, we were still on the tender 1hr later waiting to dock at the shore! The trip to the shore itself took around 5-10 minutes however they were only docking one tender at a time at a dock that was also shared by other boats doing tours of the harbour from Port Arthur. We sat there in the water for an hour waiting to dock, there were 4 tenders at once doing as we were. When it was our turn to dock, we noticed the horrifically long line of guests waiting to get back on tenders to come back to the ship! I actually took photos which I have included below, the line must have been 300m long, we couldn’t see the end of it. It looked like an evacuation but no, it was just Princesses complete mismanagement of the situation docking one tender at a time for 3500 guests. We decided to not even get off the tender and take it straight back to the ship due to how hectic the situation looked. My parents were on the tender in front of us and waited as long as we did to dock, it also took their driver 6 attempts to dock their tender correctly. In perfectly calm and flat waters. They then got off the tender (not knowing they could stay on) and jumped straight back in the line to get a tender back to the ship as they were worried they would have to wait so long. It took them 1hr of waiting in line to get back on a tender. So all in all they spent nearly 3hrs to tender to shore and come straight back. We literally missed Port Arthur, because of how horrible the experience was. There was no apologies or acknowledgement of what was happening. No mention from any of the staff that the wait times had blown out, no mention from the captain when we departed Port Arthur at the end of the day, nothing. Not even a free apology from anyone... What on earth has happened to Princess Cruises? I guess I will leave my review there. As I said, I know the world isn’t perfect and I know that some people will just find anything to complain about but I am not that person. I consider myself an advocate of the cruise industry however, after this experience I am even questioning now whether I will ever cruise again. I know my parents will not, after such a positive first cruise with Princess, their second cruise has been a nightmare and I doubt they will return. We confronted the duty manager today at the Guest Services desk about our concerns and experience in a very polite and collected way and would you believe, he agreed with all criticisms and was not only shocked by some but was well aware of most as he himself has seen it with his own eyes but he had also had a number of complaints on this cruise. I wanted to leave this review because although I love cruising, I understand how big business works and as customers, we are not doing ourselves any favours by not exposing the negative truths! I feel too many cruise passengers just stay silent and put up with poor cruises and I think that is wrong. These cruises are not cheap, you are promised the world and yet they can blatantly fail to deliver, take your money, kick you off at the end and take on the next lot.. It’s just not right. I feel Princess, perhaps all of Carnival Cruise Corp to be honest have a new attitude of ‘Oh well, near enough is good enough..’ well we as paying guests should not accept that. We are spending big money on these cruises and we also have a choice as to whether we even cruise or not and I feel like we are being taken advantage of. Perhaps the cruise industry has gotten too big for its boots and has lost touch with reality? Well if this is the acceptable standard, I can assure them that there won’t be a cruise industry in the not too distant future as the younger set, the cruises of tomorrow will take their money elsewhere when they wish to holiday. I’m sorry for such a long and negative review but I felt compelled to share as this particular cruise on Majestic Princess has completely ruined my faith in cruising. Only 3 more sleeps and we can get off and go home! What a horrible mindset to be in whilst you’re on holiday. I’m so disappointed by this cruise that I actually feel upset that we even came and I feel stupid for wasting our money. Read Less
Sail Date February 2020
Family trip with father in law 82y old. We choose Tasmania as it was bit cooler and slower pace. Dad had so much fun that he was still up dancing at 10pm. So much for slower pace lol. The food was for everyone's tastes. ... Read More
Family trip with father in law 82y old. We choose Tasmania as it was bit cooler and slower pace. Dad had so much fun that he was still up dancing at 10pm. So much for slower pace lol. The food was for everyone's tastes. Restaurants were great and nice serving size. Decor was Majestic, shows were top quality. Rooms were clean and had all that was needed, pillow was like sleeping on a cloud would hv liked to take it home. Aircon was little cold in our room and couldn't turn it off, could turn it down. We even could watch a few love boat series on tv. When arriving at a destination it was easy to walk off ship and do our own thing. Also did an exclusion and the organization was great well worth the trip. Spa was friendly and helpful, there training was excellent. Great experience and many fantastic memories thank you princess cruises. Read Less
Sail Date February 2020
Me (aged 11)went on a cruise into the middle of nowhere with my family. This was our second time doing that but not on that cruise line, and I have to say that I still had a terrific time but sadly the food there was terrible. On our ... Read More
Me (aged 11)went on a cruise into the middle of nowhere with my family. This was our second time doing that but not on that cruise line, and I have to say that I still had a terrific time but sadly the food there was terrible. On our day of arrival I had a desert in the Dining Room, that was really nice. The next day I wasn’t feeling too good but I’ll get to that part later. Anyway, my Mum got me some pancakes and a donut. When you think of a pancake chewy wouldn’t be the first word that comes to mind, not only that but it was dry and crumbly. It was the same with the donut. So I had one bite of both of those things and then instantly I decided that I wouldn’t have anymore of it because I didn’t like it so then I instantly went for the fruit. Most of our dinners were fantastic but on our last night, we went to Giovanni’s Table. Our waiter was lovely but it took a long time for our food to come out. It took an hour and a half. Not only that but my pasta wasn’t very cooked and had been sitting out for a very long time. My Mum and Dad’s food not only looked disgusting, it was disgusting! Then we saw the Maître D shout at another table. It was not the kind of behaviour that should be put up with. They then had a lighting issue where the lights would dim down and then lighten back up again which was deeply annoying! When we left my Dad gave him a stern talking to witch he absolutely deserved. Basically, what I was trying to say is that, cruise was amazing, food wasn’t so good and definitely do not go to Giovanni’s Table. Read Less
Sail Date January 2020
We did a 10 day cruise out of Sydney Australia to the South Pacific. We chose Radiance of the Seas for the departure date and itinerary offered. Unfortunately this itinerary started changing immediately after we booked (prior to ... Read More
We did a 10 day cruise out of Sydney Australia to the South Pacific. We chose Radiance of the Seas for the departure date and itinerary offered. Unfortunately this itinerary started changing immediately after we booked (prior to Coronavirus) and continued changing right through our cruise. Understandably we were on the ship with week Coronavirus starting making news and quarantining other ships , so I can't imagine logistical nightmare the company was living.. We were to visit Mare, Lifou and Isle of Pine (which was on and off the itinerary a couple of times since I booked)- it was first cancelled as there would be too many ships in at the same time, and then added to our itinerary through the cruise with the cancellation of other ports. We completely understood the reasons for the closures, but it led to a lot of last minute research on the ports as the original ports were easy to do on our own.. where the other stops required excursion planning. Anyhow this was a circumstance out of our control and we were very grateful not to be quarantined. Here is the review of what we did: Ship: As others have said some areas look a little tired, but I enjoyed the size, the detail (many pretty areas) and ease of getting around. Cabin: We were in 8024 a balcony room. I found the room to be small compared to other cruises I have been on, but it suited our needs. The bed was comfortable. Dining: The buffet (Windjammer) got old for us pretty quickly, but we loved our meals in the dining room. The menu could have used a little more variety but what we had was always good and the environment was great. We had a table for two that was situated close to two other tables for two and we thoroughly enjoyed our company. Entertainment and Activities: We saw most shows and I felt they were well done. The singers on this ship were amazing. The theatre had lots of seating and great bar service. There weren't many activities on this ship that we wanted to take part in..I think that was mainly due to the size of the ship (variety of activities less) Service: Here is the big reason for my rating. We experienced excellent service in the dining room by all waiters and assistant waiters. The service in the all of the bars was slow- although the staff worked very hard.. Royal Caribbean has the waiter take the drink order and then make the drink, and then deliver... it was very inefficient and the passengers were getting frustrated, which in turn, stressed the waiters out and the whole thing did not seem to run smoothly. The bars were understaffed so waiting for a drink at a bar usually had one bar tender working as fast as they could to accommodate about 10-15 people waiting. Ports: To the best of my memory with all the changes.. Noumea- and we were here twice d/t port changes.. we booked a private excursion before leaving home with Dal Ocean Charters. Do not hesitate to use this company..they were amazing with communication before hand, arrival at port and the excursion itself. The first stop we planned a trip to Signal Island. About 12 of us on an inflatable speedboat which was very fun. Skilled driver.. the island is stunning and has amazing snorkelling (bring your own). We took a picnic from the supermarket right where the ship docks and the price was right for the trip. When they heard our ship had been rerouted back we received an email offering another trip to a different island. We took the same type of boat to Largenere Island and this was a highlight of the whole trip. Only about 20 of us on this island with printine waters, excellent snorkelling, a beautiful beach and great swimming. There were huts and picnic tables for shade. We were so pleased with Dal Ocean Charters. Paid Australian cash prior to the boat ride. Port Villa Vanuatu- We had booked a private excursion with Yumi tours. Excellent communication with this company as the port date changed as we were on our cruise. The owner was at the gate and took us to our driver Moses. We had an amazing day at the Blue Lagoon, a turtle sanctuary and a cultural experience at a village. We were well taken care of throughout and again I would really recommend Yumi tours. Mystery Island: This was a tender port and we didn't have to wait too long.. the process was very efficient. A great beach/ snorkel day. lots of places to swim and a nice walk around the island. Markets on the island and a bar if you want. Luganville: This was added mid cruise d/t port closures and it was the first time this ship had been there. 6 of us hired a driver (lots at the port with air conditioned vans with seat belts) and we went to Champagne Beach (about 50 min from the port) such a beautiful drive and then to a blue hole. There are several. Champagne Beach is where cruise ships used to tender to but they have changed things so it was very quiet when we were there.. excellent swimming.. no snorkelling here. All together we had 4 days at sea and these were good. Lots of seating top deck over the pool.. most people wanted to sit in the solarium or right around the main pool but that was too close quarters for us. This was our first time cruising the South Pacific and I would go back to see the ports that we had cancelled d/t Coronavirus. The people of these islands were lovely and there are many islands to see. Let's hope the Coronavirus is contained and visits to these islands can commence once again. Happy Travels Everyone! Read Less
Sail Date January 2020
This was our 7th Cruise and we chose Splendor because it was supposedly refurbished and we enjoyed Spirit so much. I believe a cruise is what your make of it and we enjoyed ourselves, but somethings were disappointing. The ships decor I ... Read More
This was our 7th Cruise and we chose Splendor because it was supposedly refurbished and we enjoyed Spirit so much. I believe a cruise is what your make of it and we enjoyed ourselves, but somethings were disappointing. The ships decor I think is very ugly unfortunately, ceilings very low and areas very dark. The glass lifts are like walking into a hallway very narrow. Overall the ship is very hard to navigate because nothing flows, only deck 5 runs front to back, so you would have to go up a level walk across and then down a level to get to the pub and restaurants. Firstly we stayed in a suite which was very old dark and dated, maybe they put new carpet down. I know the showers on most cruises arent the best but these were the worst, no pressure and temperature fluctuations. We were in a party of 6 and you could pre-book your table 10 minutes prior to seating if all your guest had paid to go on the hub app. You cannot contact the dining room until it is open. Weird thing is not once did we get a table for 6, it would be seven chairs or ten chairs and eight. But when we did book for eight people we got a table of nine. this became a bit of a continuing joke. Food tried to be fancy had some nice and not so nice meals. We enjoyed the Red Frog Pub and the trivia was entertaining, the casino poker machines were very stingy. The Carnival shows in the theater were not so great. It would have been nice if they had a price list for their services at the Spa. When I asked them their excuse was they only print one brochure for all their ships world wide. But nothing is stopping them from printing their own price list. As for Ports we had 2 (Lifou and Isle of Pines) cancelled and Vila was a substitute unfortunately it was a Sunday the markets were open but only 2 shops in town. We were to leave port at 2.30, but when Isle of Pines cancelled they extended our stay till 8pm and everythings was closed off and on the ship it made no sense. Lastly the carnival hub app is soooo bad constantly having no connection. We enjoyed ourselves anyway and will be going on another cruise , just not on this ship. Read Less
Sail Date January 2020
This cruise was very average and nothing to recommend people on, most of the staff are fantastic (and completely over-worked). The ship was OK but looking poorly for a twelve year old ship, and the layout as good once you got ... Read More
This cruise was very average and nothing to recommend people on, most of the staff are fantastic (and completely over-worked). The ship was OK but looking poorly for a twelve year old ship, and the layout as good once you got accustomed. Hygiene is not Carnival strong point, so you have to be pro-active here as most of the passengers are not. The Good: -The kids facilities are good, the water parks and ocean camp are excellent, the Cat in the Hat activities are very good too. -The buffet was better than some other ships I've been on but the food don't change at all. -The Red Frog Pub had a good vibe. -The stateroom was cosy and clean. -Good movies on the pool deck at night. The Bad: -The dining room food and service was very average, less of 'The Show' and more of imaginative food please. -The theatre shows very average except for the Illusionist who was great. -The bar service was slow. -The cruise director was very average and basically called the passengers bogans! -The photos are too expensive and mostly poorly shot. This ship is positioned at the cheap and of the market, but I had the feeling that Carnival was cutting expenses everywhere to total maximise profit at the passengers enjoyment. Read Less
Sail Date January 2020
My husband and I aged 54 and 52 had an interior room on deck 6 (6376) for a 9 day South Pacific cruise at a total cost of $83 per day each, now thats exceptional value. As the old saying goes "You get what you pay for". ... Read More
My husband and I aged 54 and 52 had an interior room on deck 6 (6376) for a 9 day South Pacific cruise at a total cost of $83 per day each, now thats exceptional value. As the old saying goes "You get what you pay for". The ship overall look is older style with very gaudy decor, clashing colours and overall ugliness in some areas. "You get used to it". Stateroom was a good size clean and comfy. Food was a hit and miss. Some good choices in the Lido and some not so good. Sandwich bar is excellent, also liked most of the food in the Black Pearl dining room restaurant. Most staff where very good, a few seemed brash or uninterested. Unfortunately we missed 2 Island days, Lifou and Isle Of Pines, due to the Corona Virus scare. Island officials closing the Islands to ALL cruise ships until further notice. Ship gave all passengers a $25 credit to compensate for this. Instead of Lifou we went to Port Vila and a day at sea instead of Isle Of Pines. Ship holds a lot of passengers and finding seating especially near the 2 pools was usually impossible unless you staked your claim before dawn. Hygiene practices were nearly non existent. I hardly ever saw anyone use the hand sanitiser before entering eatery areas. Entertainment was very mediocre actually worst we've had on our 7 cruises. Please be aware if you have sailed on the Carnival Spirit and expect this ship to be on par, you will probably be disappointed. We will not be returning to Splendor even at the budget price. Read Less
Sail Date January 2020
We selected this cruise because it was to and from Australia and would include Milford Sound which we did not see on our last cruise there when we entered the sound at 5am and departed at 6am (all in the dark). We were also looking ... Read More
We selected this cruise because it was to and from Australia and would include Milford Sound which we did not see on our last cruise there when we entered the sound at 5am and departed at 6am (all in the dark). We were also looking forward to seeing Christchurch and the progress there since the earthquake. Unfortunately, due to bad weather in both places we spent 2 extra days at sea and did not see either place. This was our first and last experience on a ship as big as the Ruby Princess as we were not keen on such big crowds and difficulty getting lifts and on and off the ship in tenders etc. However the length of the ship provided lots of exercise getting from one end of the ship to the other numerous times a day. The ship is getting a little "tired" and "boring" with the same colours and furnishings etc as other ships and looks like it is due for a refurbishment. Service at all times was very good and all crew very friendly and helpful. Michelangelo Dining room staff extremely attentive even though we selected "anytime" dining. They accommodated our newly formed group of 9 who met on the first night of the cruise and ate together at 6.30 every night at the same table. Use of the "medallion" for the first time by the ship was interesting and has great potential - just a few glitches to be ironed out. Loved the feature which enabled ordering drinks and food for delivery anywhere on the ship within about 10 minutes. Also enabled us to find members of our party and find our way to them as well as way finding all around the ship. The usual great entertainment especially the production show were always popular. Plenty of a huge variety of activities available at all times of the day Popular activities attracting big crowds in the Piazza are a disaster as there are so few seats available and so few people are able to find a place to stand and actually see what is happening. We did not use the ships shore tours and usually found plenty of local services such as Hop on Hop off buses or local taxis available - these are rarely advertised by the ship however we did have an excellent port lecturer who gave great information on each of our ports of call including some local “private” information. Read Less
Sail Date January 2020
We chose this cruise as we had been on Ovation previously, and knew it would provide enough entertainment for our kids and grandkids. Although the grandkids (five of them, aged 4 to 15) did not go to the kids club, there was enough on the ... Read More
We chose this cruise as we had been on Ovation previously, and knew it would provide enough entertainment for our kids and grandkids. Although the grandkids (five of them, aged 4 to 15) did not go to the kids club, there was enough on the ship to keep them engaged and happy. Embarkation in Sydney went without a hitch, and by 11.30 we had found a table in the Windjammer and had our first cocktail. We then explored the ship, and the looks on our kids and grandkids faces was a joy to behold. Because we were a party of 11 we stuck with My Time dining in Silk, and the food for the most part was top shelf. Our wait staff (Jerrold and Jan) were fantastic, remembered everyone’s names and could not have done more for us. Nothing was too much trouble and they made our dining experience one to remember. We had four cabins on Deck 10 forward, and they were nice enough. Our cabin attendant Aldrin did a great job, keeping all our cabins immaculate, always with a smile on his face. We attended most of the shows - some hits, some misses. Pixels kept the kids entertained, but we had seen it before and knew what to expect. We had a crack at most of the activities, including ifly, North Star and dodgems. As many other reviewers have mentioned, the queues at times were horrendous, but hey, you’re on a cruise, so just enjoy the people watching! Our ports of call were Noumea, Mystery Island and Brisbane. We found Mystery Island to be the highlight, way more to do there than expected. Beautiful beaches, friendly locals and crystal clear water. Noumea was ok, we’d been there before and knew what to expect. A lot of people didn’t get off in Brisbane, the main reason being that the port was a long way from anything, and Royal had the hide to charge us $25 USD pp for a shuttle into Brisbane - a lot of cabbage when there are 11 of you. Whilst I appreciate that there is a cost involved to organise the coaches, I'm certain it wouldn’t have been $40 AUD pp, just another example of profit being put before all else, I suppose. All in all it was a great trip, and a fantastic first cruise experience for our family. We will certainly cruise again with Royal, and I’m sure our kids will as well. Read Less
Sail Date January 2020

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