16 Princess Sun Princess First-Time Cruisers Cruise Reviews

4 day cruise to Albany and back was fantastic on the Sun Princess. Went with a group of about 90 for a family 50th. I spend 6 months of year flying around the world staying in hotels etc for business so see a lot of hospitality. This ... Read More
4 day cruise to Albany and back was fantastic on the Sun Princess. Went with a group of about 90 for a family 50th. I spend 6 months of year flying around the world staying in hotels etc for business so see a lot of hospitality. This was our first cruise and found it above average for staff friendliness, efficiency of embarkation and debarkation at Fremantle, and the quality of food / drinks and service. Plus a reasonable price. Balcony cabin was fine - maybe bathroom a bit small and low water pressure. Seated dining and buffet both had plenty of choices and quality of food good. Plenty of entertainment if you wanted it ( we only saw the comedian who was OK and didn't take any shore excursions) , otherwise a relaxing drink or two or three could be had at any of the numerous bars. Will definitely do another cruise. Although mid fifties this dispelled my notion that cruise are for old people ! Read Less
Sail Date March 2016
This was the first cruise my family took together - mum, dad, 2 kids plus grandma. Princess Cruises upgraded my mum's cabin so she can have one next door to us. That was nicely done Princess on a sold out cruise. I liked the ship ... Read More
This was the first cruise my family took together - mum, dad, 2 kids plus grandma. Princess Cruises upgraded my mum's cabin so she can have one next door to us. That was nicely done Princess on a sold out cruise. I liked the ship and the entertainment. Kudos to the performers in the Princess Theatre for perfect shows while the ship was rocking. Quite an art just to stand up yet alone dance in heals! Amazing :-) The bedding was super comfy. Movies under the clouds was an interesting idea :-) Photo opportunities were a hit with us. We were in the first group of people to take the tender over to the Busselton Jetty. Those tenders have a capacity of 150 but they are tiny and our tender had 61 people and it felt full to the brim. It was too many people! They should cap it at 40 or 50. It was a rough ride to the jetty and my 8yr old daughter threw up and there were no sea sickness bags on board. So it was lucky we had a spare plastic bag with us! Bags should be handed to each person as they get on especially when they know the ride will be choppy as they were thinking initially not to let anyone go over due to the roughness of the sea. The biggest let down for me was the food and everything to do with that! Before you can eat anything on board you must put some unknown solution on your hands. I don't know what is in the solution. So I didn't go near Horizon Court as the staff acted like Nazi's by the doorway. So since Horizon Court was out of the question we tried the Restaurant on the first night. There was nothing organic on the menu and I know better than to eat non organic meat or dairy, so I asked for a plain vegan salad. What I got served was literally just an iceberg lettuce cut in half drizzled with dressing. I should have taken a photo, but I didn't have my camera. I kid you not the restaurant served me an iceberg lettuce cut in half as my mains meal. I didn't eat it. Who even eat iceberg lettuce anyway which is tasteless and low in nutrients. Why don't they have rocket, cos lettuce, mixed lettuce, and put in some effort to cut it up and put it in a bowl with some cherry tomatoes and the like? It was shocking service and made me realise how much I love my home and how good I really have it at home where were all care about the quality of the food we eat and how it is presented. So we never went back to the restaurant. I discovered you can get bananas delivered to your room, so I ordered plenty of bananas and lived of them until until we got to Albany where thankfully there was organic food available everywhere. I ate two good solid meals in Albany and brought more as take away to bring back on board the ship which supplied me a nice lunch for the following day. We discovered that the pizza place makes nice vegan salads at dinner time and if you arrive before it opens you don't get the Nazi treatment! So we had dinner at the pizza place thereafter. It's a pity they don't have salad on the lunch menu too. There wasn't even any organic teas available which is rather shocking giving the high content of pesticides in conventional teas. I get the impression that most things on the ship is poisoned with pesticides and is genetically modified. I know it makes business sense for Princess Cruises to provide the cheapest crappiest food that people will eat, but surely they could also have a small fresh whole-food organic cafe on board which you can pay extra to eat at? So I wonder if I was the only person to get off the cruise lighter than when they got on? Read Less
Sail Date January 2016
Being first time cruisers we weren't expecting anything, but were surprised by the service and the experience we received on board, will be doing another cruise. The Cruise started from Perth with about 1400 of the passengers on ... Read More
Being first time cruisers we weren't expecting anything, but were surprised by the service and the experience we received on board, will be doing another cruise. The Cruise started from Perth with about 1400 of the passengers on the return leg from Singapore to Perth where we on boarded, being over 29 days 80% of the passages seemed to be over 65, but you expect that on a long cruise just before Christmas (which was almost why we booked those dates to avoid the children). The Children on board where great. The Entertainment was focused on the seniors sector, there were a couple of acts which we very good (including Dianne Cousins), some which were past it and felt like a RSL club venue. The shore excursions offered by the ship were limited, most people only wanted to visit the local markets, we choice to take the more adventures excursions, The Nation Park tour in Cambodia was the best! They were over priced for what you get otherwise you need to organise your own trips. Our Evening Dinners were the best, mainly thanks to our waiter, he gave us a review every night and which options to select, there weren't enough greens, he ensured we had an extra side of greens and if you want additional items or less, then you just had to ask, there was no problem. Overall, it was a great experience, the ship is looking a bit dated in places, but was good value and worth it. Read Less
Sail Date December 2015
This was our very first cruise so we didn't know what to expect. I had read reviews saying the Sun Princess was looking a little old but we didn't notice any wear or antiquated furniture. In fact we couldn't believe how ... Read More
This was our very first cruise so we didn't know what to expect. I had read reviews saying the Sun Princess was looking a little old but we didn't notice any wear or antiquated furniture. In fact we couldn't believe how clean everything was. During the voyage the crew perform regular maintenance so we noticed fresh varnish being put on decking, windows being replaced etc, but these things didn't hamper the trip at all. We missed Noumea due to an industrial action happening there and instead were taken to lovely Lifou. Then, due to rough seas were unable to stop at Mystery Island but the Captain ordered us to full steam to get to Port Vila around 14 hours early and we spent the night docked at the wharf. Port Vila was an interesting bustling town. But be warned, you will be hassled by taxi drivers everywhere! Champagne Bay was absolutely stunning and we were lucky enough to get an early tender in when hardly anyone was a bout. We took a trip to the Blue Lagoon which was well worth the $10 return ride and the $7 entry. Luganville was a pleasant little township. We stumbled upon the Custom Village which was fun for an hour. I would recommend you organise a tour whilst in Luganville however as there isn't much to see on foot. Our Oceanview cabin was surprisingly well fitted out. We found we had enough room and plenty of storage in the way of drawers, shelves and wardrobe space. Food was fantastic with the best of it being served every night in the dining rooms. My only critique would be with the entertainment and the steakhouse. The entertainment was great but lacked variety on a 10 day cruise. We were seeing the same entertainers performing the same songs every day. A few more entertainers wouldn't go astray. We visited the steakhouse on the final night as it had been thrown in with our package. I wouldn't say it was anything oustanding. My steak was quite fatty and a little disappointing. Read Less
Sail Date August 2015
Well, what a great experience. My friends and I ( group of 8) went to New Zealand on the advice of a friend. We went thinking we would have a good holiday, but it turned into an amazing holiday. Was so much better than we could have ... Read More
Well, what a great experience. My friends and I ( group of 8) went to New Zealand on the advice of a friend. We went thinking we would have a good holiday, but it turned into an amazing holiday. Was so much better than we could have imagined. From the very first moment the staff were so helpful. Nothing was too much trouble. On board entertainment was fabulous. All meals were great, especially the Regency dining experience. Our waiters John and Robert were bloody fantastic. Enjoying the evenings with us. Their sense of humor and friendly hello every evening, to their kind words of wisdom. The staff on these cruises work very long hours, but they still found time for laughter to enjoy our experience with us. Our stewardess Gemma ( dolphin deck) was great, always ready with a smile. Making sure every we need was readily available, and our cabin was spotless. Fantastic cruise, will book another with princess. My most memiorabl moment eas everything. Onboard entertainment was outstanding. The staff went far beyond what I expected Read Less
Sail Date March 2015
What a great holiday to New Zealand.Our group of 8 were expecting to have a good holiday, but were blown away by a fantastic holiday. An enjoyable trip had by us. Our 2 waiters (Robert and John) the Regency restaurant were fabulous. They ... Read More
What a great holiday to New Zealand.Our group of 8 were expecting to have a good holiday, but were blown away by a fantastic holiday. An enjoyable trip had by us. Our 2 waiters (Robert and John) the Regency restaurant were fabulous. They both made our group feel relaxed and their interaction with us was outstanding. We went on a cruise to let of steam and enjoy ourselves and these 2 young men helped us achieve this. Going out of their way to make our holiday special. Our steward Gemma was also outstanding in her approach and interaction with us. Nothing was ever to much trouble. The live shows were fabulous, and readily available for everyone to attend. The daily activities were interesting and there was something available for everyone. Our land tours were sensational, and if a tour wasn't book, a bus trip into the local town was available, making exploring easy. We were all very happy with our cabins. I would recommend this cruise, and enjoyed it so much that I will book another one. Read Less
Sail Date March 2015
We arrived in Sydney in the rain and walked from Circular Quay to the ship at the International Terminal. On our arrival we were greeted by queues of people all waiting to get on the ship. Firstly we had to drop our bags off and then join ... Read More
We arrived in Sydney in the rain and walked from Circular Quay to the ship at the International Terminal. On our arrival we were greeted by queues of people all waiting to get on the ship. Firstly we had to drop our bags off and then join the queue, it was a pain but with 2000 people trying to get on a ship then you have to expect queues. Once we got to the front of the queue check in was easy, after receiving your boarding card - which incidentally is also your charge card for everything you buy on the ship - the next queue takes you through customs - always a queue here. Once on board we were directed to our cabin and on arrival were happy to discover our bags already in the room. We travelled from Sydney around Willis Island and back to Sydney, disembarking at Port Douglas, Airlie Beach and Brisbane. This was our first cruise and I cannot praise the crew highly enough. We had a great time, the ship was a good size with only 2000 passengers and around 900 crew. There was a great variety of places to eat with varying food types, the pizza's were great, the dining room had a varying menu daily and the food in the buffet was plentiful. The international café was open 24 hours and you could pick up sandwich's, cakes and biscuits at any time - it was weird that you had to pay for your tea and coffee. There were spots around the ship where you could get free tea and coffee which was convenient. There were nightly shows, trivia daily, bingo and a variety of activities which changed every day - these included craft groups, dance lessons, special subject talks. If you couldn't find something that you liked then - sorry you shouldn't have gone on the cruise. There were also 3 laundries available for passengers to use - I understand that some other cruise companies don't have laundries - this was a bonus for travellers. We didn't do the excursions as we had been to the destinations previously so we chose to take a ride in the tenders at Airlie Beach and Port Douglas so that we could have a look at the towns, having not been there previously. We found that the Airlie Beach disembarkation took a while as we waited until (as we thought) the rush would have died down, the Port Douglas disembarkation was quicker as we headed down to disembark early. Brisbane we docked in the river and only had to walk off the ship and then catch either the shuttle bus or the river cat into the city. Disembarkation at Sydney was so well organised, we were given colour coded tags for our bags, which had to be out the night before, and were given a time and location for disembarkation. We arrived at our location and were quickly directed off the ship, the bags were waiting for us. All bags with the same coloured tags were in their own rows, so easy to find. We had organised to be transported from the ship by shuttle bus and the buses were there waiting for us. Thank you Princess Cruises for a wonderful experience. Read Less
Sail Date November 2013
We embarked in Sydney and found the process easy and quick. It was a sparkling Sydney day, and it was a public holiday (Easter Monday) so it seemed everybody on and off Sun Princess was in holiday mood. There was a minimum of waiting in ... Read More
We embarked in Sydney and found the process easy and quick. It was a sparkling Sydney day, and it was a public holiday (Easter Monday) so it seemed everybody on and off Sun Princess was in holiday mood. There was a minimum of waiting in line and the staff were helpful and ultra pleasant. We must have received 20 "Welcome Aboard" and "Enjoy your cruise with us" by the time we reached our state room. We had been up-graded from a Balcony to a Mini-suite! Nobody could tell us why, but it was a great way to start our cruise. Our bags were lost on embarkation and there was an anxious wait leading up to departure and beyond, when the bags failed to turn up. The staff were helpful however and the bags had lost their i.d. tags in handling. They were waiting for us at Customer Services on Deck 5. No problems. The seas were flat all the way. The food was beyond our expectations. In the Regency Dining Room the staff were first rate and the company on our table of 8 were a diverse bunch and we enjoyed their company. We conversed with anybody and everybody on board and found our fellow cruisers always pleasant and helpful. The range and quality of food in Horizons, the Pizzeria and the Poolside food outlets (ice-cream and hamburgers, or sundaes and hot dogs) was all fabulous, and except for a few small gripes, we were very happy. Will I mention the small gripes? OK - American honey tastes like golden syrup, the espresso coffee was variable quality depending who made it and where you got it - small things really. We didn't make use of most activities, but I noticed that every day could be filled with activities if you wanted it that way. We were more content to laze by the pools, walk the uninterrupted boardwalk of Deck 7, read and laze about in our luxurious room. We did go to a show one night and the singers and dancers were energetic and pretty good. The casino was a good diversion on a couple of occasions and coincidentally, the machines were good to us. The outdoor movies were great and we enjoyed alternating between pool, spa and lounger in the balmy tropical air. Mid-night snacks, high teas, long lunches, ice cold beer, prompt and affordable room service were on tap. What a life! In Darwin, disembarkation/embarkation was from Port facilities and went without a hitch. In Benoa, Bali disembarkation was via lifeboats after anchoring in the bay. This process is not so smooth. It took over an hour to fill the large catamaran tour boat and the process of getting on an off the lifeboats appeared chaotic and fraught with waiting and leaping over a lurching deck. The elephant ride excursion was filled before leaving port, so that was disappointing (tip: book tours when you book the cruise). The Highlight of the cruise was the quality of the staff. They were intent on making us comfortable, especially the Dining waiters and Room stewards. The pre-port talks and information on ports was entertaining and accurate. Much appreciated. Improvements could be made to the captains log information on the TV - there is a minimum of information provided, and no weather reports. I would like to know the names of the islands and land masses that can be seen ashore. Cruisers who want more should take an atlas or maps, but that's just me I suppose. I personally don't like plastic mugs for coffee and lemonade. They do keep liquids hot and/or cold however, it gave the feel of a nursing home or hospital. I personally did not like JJ Ulrich, the Cruise Director. He was never seen except when speaking with Ships Officers and on TV daily reading the list of the days activities. He is brash, hard to understand and his sense of humour, if that's what it is, is just smart arse and rude. It was an outstanding holiday. We were impressed with the loyalty program and the benefits for repeat cruisers. We will go again because the cruising is a complete package and good value too. Read Less
Sail Date April 2013
The first couple of days on the cruise were OK and by the time that we had reached Auckland we were feeling relaxed and reasonably happy. The shore visits that we had were excellent. The highlights were Akaroa, Dunedin and Auckland (in ... Read More
The first couple of days on the cruise were OK and by the time that we had reached Auckland we were feeling relaxed and reasonably happy. The shore visits that we had were excellent. The highlights were Akaroa, Dunedin and Auckland (in that order). The least enjoyable was Napier. The formal dining was excellent and the staff in dining rooms and bars were excellent. Our room steward was excellent. I would like to make special mention of Ramil who really went out his way to ensure that we had a good time in the Wheelhouse. Thanks mate!! Loved your magic tricks (and the pics of your HOT wife). That is where the positive comments stop. The buffet was average most days. Xmas morning there was no ham and eggs option in the formal dining room. No special arrangements made at all for xmas breakfast - the same as any other day. We could not get a seat for xmas lunch at the "traditional" lunch of Indian curries. Come on guys, we were on a predominantly Australian / New Zealand cruise. I have since heard that there were over 1000 onboard complaints made about the horrendous menu on xmas day. The Horizons room (buffet restaurant) was so incredibly hot, even at night time, as to make dining there very unpleasant. The doddering elderly caused a lot of waiting around while they struggled with everything or clogged up the premium sitting areas and monopolised the atrium musicians with their own and only their own requests. The children (quite rightly) christened the ship "SS Retirement Village". The hotel manager and the ship's captain were both rude individuals and the captain has yet to respond to our letter of complaint 12 months later. The ship's captain's cocktail party was a complete waste of time. I expected that he would use this opportunity to show a little bit of flair and be the ambassador for the company that he should be. The poor quality of the drinks meant that we very quickly exited with an even more negative impression of the man, his boat and the company that hired him. We took the hotel manager to task on his treatment of the younger travellers and his response showed that he had the personality of a dictator, even in his own home ( and by his own admission). It is no wonder that guests are treated as badly. The hotel manager's understanding of his own internal systems was very sadly lacking - could this have been his first assignment on this ship??? The average demographic on the boat meant that the ship was virtually shut down at night. The only true occasion to party - Hawaiian night, was only just starting to get going, when they shut it down. Talking to other cruisers, we found that there were many very creative complaints. None of these was surprising. The reaction of crew to these complaints was also not surprising. However, I will let them tell there own stories. By the time we left Dunedin, heading home, we were wishing we had already arrived. It will take a long time before we take another cruise and an even longer time before we even consider another Carnival cruise. The next time we will certainly be doing a lot more comprehensive research into the cruise, the ship and past passenger comments. Kevin. Read Less
Sail Date December 2011
As our first time cruising we weren't sure exactly what to expect but went open to all experiences. We had a balcony room on Baha deck 10 room B302, with 2 single beds joined together to make the Queen. The bed is quite short, my ... Read More
As our first time cruising we weren't sure exactly what to expect but went open to all experiences. We had a balcony room on Baha deck 10 room B302, with 2 single beds joined together to make the Queen. The bed is quite short, my husband who is 6feet had his feet overhanging, but the mattress was comfortable. The balcony was small but served the purpose for us, I have to have fresh air and it was lovely to open the windows and see the islands pass by, it also was handy for drying the odd pair of undies or towel. We enjoyed a bottle of wine and some snacks from the buffet one evening on the balcony and it was lovely. The room steward was wonderful, he tidied and cleaned the room several times a day and was very accommodating,he really did a wonderful job. The placement of this room was great, not too far from the lifts and near the front, we had no problems with swell, even though the first 3 days were extremely bouncy and many people were ill. At the end of this floor there is a door that opens on to a somewhat private deck. Not many people realised we were able to go out there and I would imagine only the people on this deck would even know it was there. The bar staff were fantastic remembering names and drinks from the 2nd or 3rd day. The wait staff also were absolutely fantastic all smiles and so obliging. The activities left a little to be desired we had a few days where we just didn't find anything of real interest or when the 2 things we wanted to do were at clashing times. The food was wonderful in both the dining room and the buffet and we loved the Terrace Grill for a snack of hot chips, hot dog, with bratwurst sausage delicious or small burger with a drink in the afternoon. The cocktaills were very reasonably priced $9 - 10 and the bottles of wine around $25 to $35, not the best range but passable. The Verdhi Pizza bar is great for a relaxing dinner or lunch with a nice bottle of red. We actually won the $10,000 bingo jackpot on the last day so what a great way to end the cruise. New Year's Eve was fantastic too. Read Less
Sail Date December 2011
Hi there! This was my husband & I's first cruise and we are now hooked! We were travelling with my brother-in-law, sister-in-law and three neices aged 3 to 10. Here is our review. We had a little delay in boarding the Sun ... Read More
Hi there! This was my husband & I's first cruise and we are now hooked! We were travelling with my brother-in-law, sister-in-law and three neices aged 3 to 10. Here is our review. We had a little delay in boarding the Sun Princess as it had been delayed on its previous cruise. Once on board we found our Stateroom on Caribe neck cabin 201 (which is right at the very front of the boat). It is an inside stateroom and I was very pleased as the closet space and drawer. It had ample room for all our clothes to be hung and folded in the drawers along with our shoes. We were also able to store our suitcases under the bed. The room, whilst small, has all that you need in it. We had the Queen configuration and a small but reasonably sized bathroom. There was also a tall cupboard with the TV, safe, the cuboard also had room to put my perfume and jewellery etc, and the mini fridge. We then visited out family's room which was on Deck 5. This was a prime location as it was close to the atrium and the dining rooms. They had a slightly bigger room than ours and it was located in the centre of the ship which meant it did not have as much rocking as we had in our room up the front. They had a small non obstructed port hole window which was quite lovely to look out of and the window sill was big enough for the kids to sit on (which they loved). Off we went to discover the ship and have dinner. The food was fantastic! We ate in the dining room for most meals which I think is definitely the superior choice. Whilst the buffet was great - keep watch for the waffle station and the king prawns - delish!! - it did feel a lot more casual and more of a fight for your food, whereas the dining room was a wonderful experience and we were looked after by a waiter and waitress the entire trip. Not too mention no limits on what you order - so you feel like 3 entrees and 2 main meals and 2 desserts? You can have it! :) Delcious food! Not to mention breakfast mmmmm!! The pancakes were divine. Personally I wasn't as overly impressed by lunches in the dining room - the Grill on Deck 14 was fantastic! Hot dogs, french fries and burgers from 11am to 6pm! Every afternoon from 3:30 - 4:30pm they served afternoon tea in the dining room which was also fantastic!. We never tried the steakhouse (which was the $20p/p surcharge) as we really didn't feel the need with such great food in the dining room. Ok so enough about the food! The Princess Patter came every night in your stateroom mail box and I would pour over it and mark the activities I wanted to do the next day. From Shuffle Board, to Trivia to game shows to the fabulous dancing/singing shows there was always something fun to do! The Kids went to kids club which was fantastic and on lovely sunny days the pool and movies under the stars was a must! Each night there was a newish release movie either in the Princess Theatre or the Vista Lounge which is great for the movie buffs. The disembarkation at ports was extremely smooth - we were never in a mad rush however to get out first thing - so often we found having a nice leisurely breakfast and heading out about 9:30 was very smooth sailing. The staff were all amazing - so friendly and accomodating. Our accomodation steward Allan always went the extra mile for us and made our bed (even after an afternoon nap!), changed our towels twice a day if we wished and if he was around when we were going to our room would go along and open our room for us! Absolutely amazing service. I can't speak highly enough of the staff. The ports in New Zealand were fantastic. The Fiordlands were breathtaking and walking up the steps on deck in Akaroa and being surrounded by luschious green mountains was sensational. An absolutely amazing trip - saving up now for the next one :) Read Less
Sail Date December 2011
We had a marvelous time on the Sun Princess for our first cruise experience. The ship was pleasantly decorated. The food was plentiful and good. We met many lovely people from all over the world. It was no fuss and lots of ... Read More
We had a marvelous time on the Sun Princess for our first cruise experience. The ship was pleasantly decorated. The food was plentiful and good. We met many lovely people from all over the world. It was no fuss and lots of pampering........what bliss! Embarkation was a smooth process. There was a queue to drop off our bags but the line moved quickly. There were 27 check-in counters to efficiently process all the passengers. Our inside room was compact and had plenty of drawers and hanging space/hangers for our clothes/possessions. The bathroom was also compact and functional. We were in the room mainly to sleep/catch an afternoon nap or change our clothes so we felt that having an inside room was fine. We found the I-Site offices/vans useful sources of information for transport and local tours. These tours tended to be cheaper that the tours offered by the ship. Our port days were spent wandering around on our own as we wanted to learn about the ports we were visiting. Internet access was important to us and so libraries and free Wi-Fi zones were often sought out when we were in port. Bay of Islands.....we docked at Paihia and we were taken ashore on tenders. The process was smooth and the trip in took about 10 minutes. There was a good sized local art and craft market across the road which had a wide range of reasonably priced and good quality items (this turned out to be the best local market we came across on our trip). We took the ferry across to Russell which is a small but pretty area. There was a lovely beach promenade with cafes to eat lunch. At the dock, there was an I-Site office and another information office which offered internet access at $1 for 15 minutes. We were told that the grounds of the Paihia library were a free WiFi zone. Auckland.....we docked right there in the city which was so convenient! There were many money exchange shops on the main street. No commission charged by most of them and the rates were quite good too. The harbour area is lovely to walk around. There was an I-Site office nearby on the dock area. At Auckland library you could get 20 minutes free internet. Library is also a free Wi-Fi zone. Tauranga.... we docked at Mount Manganui and a local shop provided a free shuttle service in to the town. We returned to the ship for lunch. After lunch, we strolled to visit the Mount Manganui shopping area which seemed bigger than Tauranga itself. We were unable to walk around Mount Manganui itself as a recent landslide had resulted in the area being closed off for safety reasons. There was an I-Site van at the dock. This was the only port where we saw rental cars available at the dock. Napier...we were provided with a free shuttle service into the town area. This is a very pretty town with many restored art deco buildings. Lots of photo opportunities. There is an I-Site office at the shuttle drop-off area in the town. Wellington...the shuttle into the city cost $10/person return. It is a 15 minute walk in to the city centre from the dock. The walk to the Te Papa museum is another 10 minutes from the city centre. The I-Site centre is near this museum. The whole of the waterfront are is a free WiFi zone. Cool! Christchurch....we visited this beautiful city a week before the devastating earthquake struck!! The ship docked at charming Lyttelton which was close to the epicenter of the earthquake. We thought that Christchurch was the prettiest city we visited on the trip. We feel for the citizens of this beautiful city as they face an uphill climb to rebuild their city. Dunedin...we docked at Port Chalmers and paid A$10 or NZ$15 per person for a return shuttle trip to the city. If you intend to make your own arrangements for the Taieri Gorge Train trip, the shuttle will drop you off at the railway station before going into the city centre. Do go to the station early if you have not pre-booked your train tickets - you can leave it until the day itself to get a ticket but you do take the chance you might not get a ticket. This picturesque railway station is well worth a visit even if you are not taking the train ride. There is an I-Site van at the dock and also an I-Site office at the drop off area which is at the Octagon. The area near the Octagon is a free Wi-Fi zone. Our past excuses for not going on a cruise (too slow to get to the destination, too boring on board, not worth the expense...) have now been blown away for good. There is so much to do on board that you are constantly entertained on your journey. We enjoyed the live shows, the musicals, the entertainment at the Atrium, the parties, the line dancing lessons, the food, the library (get there early for better book choices), the gym( much needed to offset the food consumed), the lovely people we met, the friendly staff, did I mention the food? Yes, we're looking at another cruise....soon. whimsy77@yahoo.com Read Less
Sail Date February 2011
Where do I start! Departed Sydney on Sun Princess for 13 days Christmas cruise 17th December to New Zealand. Returned from a relaxed and wonderful/perfect holiday. I applaud all Sun Princess staff for accommodating, ... Read More
Where do I start! Departed Sydney on Sun Princess for 13 days Christmas cruise 17th December to New Zealand. Returned from a relaxed and wonderful/perfect holiday. I applaud all Sun Princess staff for accommodating, showing compassion and empathy to passenger's with medical issues. Having suffered a stroke I have mobility restrictions. This cruise looked after and catered for person's of all ages who had walking frames, wheelchairs, electric scooters, walking sticks, people with Dementia, Intellectually Disabled, stroke sufferer's and many other people with medical issue's. I felt more independent and safer on this cruise than I do at my local shopping centre. There were approx. 280 children onboard, we were lucky if we heard or seen more than a dozen. Sun Princess had terrific programs ongoing that catered for children and teenagers. This ship was spotlessly clean, we could not fault anything wrong throughout our time spent on this ship, and the staff are so polite. Handy tips to know: • Take Ginger tablets, many passengers who took nothing suffered with seasickness, we took tablets daily and had no problems. • If you like specialty coffee buy a card $33Au for 15 cups of (choice of cappuccinos, mocha, hot chocolate) we ended up using 3 cards between 2. You can get free coffee but not specialty. • Pack a lightweight jacket, gloves, scarf especially if you plan to watch movies under the stars as it can get cool. • We chose 8.00pm dinning as this allowed us to relax and shower before dinner once we returned from shore excursions. This also allowed plenty of time to get to the 10.00pm show times in the Princess Theatre. The shows were excellent. • Buy a Reflections 5 DVD package for $89.95 at the end of your cruise. Even though we took video and photos this package has more detailed pictures of all the Ports of Call of our cruise experience. Especially Fjordland National Park, the pictures of Milford Sound are spectacular, we could never have captured these spectacular pictures and commentary. • Save buying items from the shops onboard until end of cruise as they have sales. • Wait until last few days of cruise before you pick out and purchase your photos, there are so many to choose from and it can become very costly if you buy everyone. • Take Lanyards as it is easier to have your cruise card around your neck at all times. You can buy them onboard for $7.95. • If you do need to buy items eg. Toothpaste, tissues, stockings, women's toiletry items, ginger, pain tablets, bandaids and sunscreen onboard it is very expensive. Pack a first aid kit. We did pack these items, many other passengers did not and it cost them a lot. Embarkation and Disembarkation was so organized from the time we arrived and were met at Sydney Airport to leaving Sydney Airport for home. If other business's ran as organized as Princess Cruise's have maybe the world would be a better place (especially the Government). Extremely impressed with all staff and the way they conducted themselves throughout the cruise. Would highly recommend cruising on Sun Princess. We are planning our next cruise already. Read Less
Sail Date December 2010
I agree ... we were also on the cruise from Sydney December 17 and agree with everything the previous reviewer said. I actually didn't use my lanyard (being a female I felt a bit dorky wearing the cruisecard around my neck and ... Read More
I agree ... we were also on the cruise from Sydney December 17 and agree with everything the previous reviewer said. I actually didn't use my lanyard (being a female I felt a bit dorky wearing the cruisecard around my neck and easily kept it in a pocket instead. The staff were outstanding and really got into the Christmas spirit, wearing Santa hats, etc. and the whole ship was decorated, especially the Atrium which looked magical, especially when "snow" was organised. Everyone had a little Christmas stocking with sweets on our pillow instead of the usual chocolates on Christmas Eve. We didn't know whether we would enjoy the cruising life (especially my active husband who doesn't usually like being constrained in one place), but there are so many areas and things to do neither of us felt this way at all. We have spoken to a lot of people since returning, and many friends say, "cruise ships are just like floating RSL clubs". These comments always come from people who have never cruised, and I just tell them it couldn't be further from the truth. We are planning our next cruise (or dreaming at least!) for 2012. Read Less
Sail Date December 2010
November 2010 we boarded the Sun Princess, we were a bit concerned while waiting to board as the average age of passengers appeared to be high and a lot of wheelchairs However once on board this was not the case, except for the ... Read More
November 2010 we boarded the Sun Princess, we were a bit concerned while waiting to board as the average age of passengers appeared to be high and a lot of wheelchairs However once on board this was not the case, except for the wheelchairs, these appeared to increase as the cruise progressed. Several appeared to be part time! not able to walk during tours ashore yet capable of maneuvering around the buffet, having to wait while a large person is priority loaded on and off tour buses then watching same person get up and walk when back on ship with food in view, very annoying to say the least. This need to be addressed by the cruise line Entertainment top class, plenty of variety something for everyone. Theme nights the weather was against Hawaiian nights in the cold and rain did not work. Pre cruise advice re themes would have been nice Food excellent, could not have asked for better. Dinning arrangements were a problem, fixed dinning at 1745 meant that you missed the ship leaving port, important to a photography buff. So had most of our meals at the buffet. Next cruise have booked anytime dinning to cover this. Cabin was clean and well appointed, small hotel room with en-suite, balcony a must to prevent that closed in feeling, plus nice to relax in private sometimes and watch the sea Had our Wedding anniversary on-board, truly special event, Staff made the day memorable Did not book tours though cruise line, went online myself and did own research and booking, better value for money. Cruise run, very expensive in comparison Would recommend Sun Princess to anyone the staff were top class could not have been anymore helpful, pleasant and polite Have already booked next cruise with Princess Read Less
Sail Date November 2010
EMBARKATION. We really expected to do a lot of very slow movement toward our dream holiday. As it turned out, we had barely stepped onto Station Pier (Melbourne) and we were relieved of our luggage by Princess staff. We would say it took ... Read More
EMBARKATION. We really expected to do a lot of very slow movement toward our dream holiday. As it turned out, we had barely stepped onto Station Pier (Melbourne) and we were relieved of our luggage by Princess staff. We would say it took no longer than 30 minutes from arriving to boarding. Not bad when you consider there were 2000 of us. Extremely well organised and welcoming. STATEROOM. Small, but we had everything we needed.Beautifull king-sized bed with heaps of drawers and wardrobe space. Considering we only slept, showered and dressed there, it was more than adequate.The only negative comment is that when you turned off the lights,it was BLACK.Next time we will book an Ocean View cabin. STATEROOM STEWARD. Someone had told us that the staff make you feel as though you are the most important passenger on board.That turned out to be absolutely correct.Our girl couldn't do enough for us and did things straightaway, regardless of how busy she was. First Class. DINING. We were designated the Marquis room and 1st sitting. The menu gave us many options. The courses were small but, after the meals we had during the day, it was more than enough.The food was great.We had most of our breakfasts and lunches in the Horizon Court.We didn't know you could do eggs so many different ways.The variety was endless.The view from there - a bonus. ENTERTAINMENT. The comedians were well past there prime, but still came out with a few rippers.The live shows in the Princess theatre were excellent and, short of snow skiing and ice-skating, there wasn't anything we couldn't do.Being a Melbourne based cruise, I was disappointed there wasn't more local content shown on the television.I missed seeing my favourite football team on 2 occasions. The audience with the Captain was very informative and entertaining.The pianists and small ensembles playing during the trip only added to the already relaxing ambience. There was even a jigsaw the most people had a go at.You would be hard to please if you weren't entertained.PURSERS DESK. Very helpfull, friendly and well staffed, so there was very little waiting. It's worthwhile mentioning that you may wish to wait in the queue on arrival if you wish to change the nominated $10 a day staff tip. The $10 tip is automatic and will be deducted unless you change it.You don't have to pay it, but we thought it was wiser to pay something as well as give something to people of our choice. COFFEE CARD. On arrival we purchased a coffee card which entitled me to 15 lovely cappuccinos at a reduced rate. If you are a coke or soft drink lover you can buy a container and keep refilling it the entire time. DISEMBARKATION.As embarkation, very well organised.We were all put into colour-coded groups and gathered in various lounges throughout the ship. Each group was given a time to leave the ship.It was so well run that they ran ahead of time.Our luggage which was picked up from outside our room the night before,had the same colour and was very easy to collect.Next time, we must remember to take an overnight bag for the necessary items the next day. We decided we liked embarking more. A wonderfull on a wonderfull ship. Read Less
Sail Date February 2009
Sun Princess Ratings
Category Editor Member
Cabins 3.0 3.8
Dining 4.0 4.0
Entertainment 4.0 3.7
Public Rooms 4.0 4.0
Fitness Recreation 3.0 3.6
Family 4.0 3.6
Shore Excursion 4.0 3.4
Enrichment 3.0 3.3
Service 5.0 4.3
Value For Money 4.0 3.5
Rates 4.0 4.0

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