230 Stockholm Viking Ocean Viking Star Cruise Reviews

We did the Vikings Homelands cruise on the Viking Star. We were impressed with the excellent food options, the onboard entertainment, and the choices of sidetrips. For us, seeing Swan Lake performed in St Petersburg was the highlight, ... Read More
We did the Vikings Homelands cruise on the Viking Star. We were impressed with the excellent food options, the onboard entertainment, and the choices of sidetrips. For us, seeing Swan Lake performed in St Petersburg was the highlight, although just touring The Winter Palace was a close second. There were three dinner restaurants, and the Italian option was our favorite. We consistently found there were numerous excellent choices, and the service was always friendly and efficient. The complimentary wine choices were quite good. The price fixe restaurant offered excellent courses, but we preferred having more choices. There were also another formal restaurant and the possibility of eating at a fourth choice offering a buffet. I would strongly recommend making dinner reservations at the two restaurants requiring them early in the cruise. The rooms were clean and very comfortable, and the cleaning crew did an excellent job. I highly recommend this cruise. Read Less
Sail Date September 2018
I had heard and read great reviews for Viking. I was interested in the Viking Homelands cruise and I was not disappointed. It was more than I realized. From the time Viking personnel met us at the airport and guided us through the port ... Read More
I had heard and read great reviews for Viking. I was interested in the Viking Homelands cruise and I was not disappointed. It was more than I realized. From the time Viking personnel met us at the airport and guided us through the port and then onto the ship, everything went smoothly. The food was great with good variety of menu and venue. The cabin was comfortable for the two of us. All the ports were interesting with great guides. I would have liked to be able to exchange a tour without getting charged extra because it was not the included tour for the day. I was so impressed that three days into the tour, I signed up for the Mediterranean cruise for 2019. I especially enjoyed the review of the next days tours and what was important to know before we were going to leave the ship. There was order in the groups leaving and where we were suppose to meet. I am looking forward to the next cruise in October. Read Less
Sail Date September 2018
We booked this cruise in November 2016, primarily for the itinerary and small ship and also took the option of the Iceland pre-cruise extension and looked forward to it for 2 years. It was expensive but having cruised before on upper ... Read More
We booked this cruise in November 2016, primarily for the itinerary and small ship and also took the option of the Iceland pre-cruise extension and looked forward to it for 2 years. It was expensive but having cruised before on upper premium and middle market lines we felt that that the inclusions of wifi, included wines and beer and some tours were worth it. Booking from New Zealand meant we had to pay in Australian dollars, unlike other lines, which left the currency risk with us. At our first touch point with Viking there was no-one to at the notified transfer point at Reykjavik Airport. We were at the place our documents told us to be and after 20 minutes I smelled a rat and took photos of where we were and the airport clock. The only contact phone number we had was for the pre-cruise hotel and they were disinterested. Eventually we were given the number of the local agents who, after a long time on the phone (at 3 bucks a minute), arranged a van to the hotel - had we had to do this ourselves a cab would have been USD150. It later transpired that Viking had not loaded our inbound flights into their system so while they knew we are coming they then virtually ignored us. The local agents went from uninterested to aggressive when we complained and told us we must have been in the wrong place and at the wrong time. Photographic evidence refuted this but to no avail. One female Viking agent turned out to be one of the tour guides and had a face like a dropped pie whenever she saw us. No tip for you! The hotel provided was the Grand Hotel Reykjavik. The promo information from Viking stated we would be accommodated in a Hilton or Hilton equivalent but this was no Hilton! It was 3 star at best with slow and unfriendly staff. A lot of our fellow passengers had flown in from the US, arrived at 6am and were told that check in opened at 2pm and to leave until then. Considering the cost of this trip, this was unacceptable - several elderly and exhausted passengers were on the verge of tears at being dumped for 6 hours in a hotel lobby after flying all night. The included Golden Circle tour was interesting with tours of geysers,Thingvellir National Park, the Gullfoss falls, Kerid Crater and many panoramic views of volcanoes and glaciers. Our guide, fortunately, was not the pie lady. The next day we went to the Blue Lagoon which was fun and then on a city tour. An early check out and transfer took us to the airport the next day and we flew Icelandair to Stockholm to board the Viking Star The arrival staff at Stockholm were efficient and we were swiftly transferred to the Viking Star. Boarding was efficient and a glass of champagne and a cool towel were offered one embarkation - a nice touch. The ship was beautiful on first impression and our deluxe verandah stateroom was spacious and nicely appointed with the best bathroom we have seen at sea (and even in some hotels). Our stateroom attendants were fantastic and we were greeted by name from the first day. The room was always made-up - we came back from breakfast after 45 minus to find it cleaned and made up - witchcraft we assume was involved. We found some jarring touches though - the terrace behind the buffet had potted rosemary plants on the tables - 50% of these were dead and dried up. We also noted drooping wires in some public spaces secured with electrician’s tape and the pool area smelled bad - chemicals and something else undefined but unpleasant. The included wifi was so slow that we gave up on it and used the wifi available onshore. In Aalborg, Denmark the weather was sunny and the temperature was 25C. With an onboard time of 1pm the restaurants were crowded, so we ate lunch in the very crowded pool deck. The much vaunted opening roof on the pool deck remained closed and temperatures soared - easily into the high 30’s and very uncomfortable. Many people complained to the waiters who tried to do something but to no avail. In most ports we took advantage of the included tours, which mainly consisted of a bus ride around the city, a bit of a walk around, an hour of free time and a transfer back to the port. These were mostly fine if uninspired. We were trapped in St Petersburg due to high winds and had to cancel the scheduled stop in Gdansk. Because of Russian visa restrictions we had to stay on the ship while it was trapped though Viking organised a couple of paid trips - none of these were interesting and we thought that Viking’s contingency plans should have included what to do if the ship couldn’t leave. Other ships that were due to call into St Petersburg couldn’t get in so there would have been plenty of other tour options available. Other paid tours we went on were high quality and good value compared to some of the other lines we’ve sailed on. Where Viking lost us as future passengers was the food. The wait staff were disorganised and slow - it was faster to go to the bar to get a drink than wait for a wine waiter to come to our table, though we noticed a marked improvement halfway through the cruise when a new maitre d’ took over the World Cafe. We saw a few sharp comments from him and shall we say motivation looked like it had increased. One wine waiter who had been uninspired before this, appeared with a bottle every time we took a sip - from sublime to ridiculous. The food in general was not good. The buffet was okay but uninspired.We noted every night that there were overcooked steamed broccoli, carrots and cauliflower as a vegetable option and these appeared in the Restaurant as sides. Salads had nice names, but were often warm and wilted which made the dressings slimy and unappetising. The desserts in the buffet were all cold with no hot option as seen on other lines. The stand out offerings were crab legs and shrimp in the World Cafe though man does not live on seafood alone. The breakfast buffet was acceptable but by the end of the cruise had become very “samey”. Dishes prepared on demand at the buffet, such as steak, Caesar salad or eggs Benedict were very good. Manfredis Italian restaurant was not a patch on the competition we’ve sailed on, the Restaurant suffered with the same wait staff malady as the buffet and the Chef’s Table was execrable. Not one of our fellow passengers we interacted with had anything good to say about it - it begs the question who Viking are trying to impress with this - their guests or themselves? A couple of standout fails. In the Restaurant I ordered a dessert of pear clafoutis. This is a golden custardy light dessert - except on Viking it was dark brown, hard and burnt - and sent back. The Chef’s Table degustation was horrible - lightly seared tuna as appetiser and barely cooked steak served on a plate with a smear of grey mushroom sauce that looked like moly grease and had all the visual appeal of that grease on a mechanic’s overalls. Thankfully there was bread on the table so we didn’t go hungry. Other lines do fine dining so much better. We should point out that the bar staff were fabulous. We had the Silver Spirits beverage package at extra cost and from day one our names and drinks were known and with generous pours. One waiter who knew we were going to be outside on the smoking area on deck on a stormy night gave us two drinks so we didn’t have to walk back while the ship was pitching and rolling. Guest relations scored a point for investigating the Reykjavik stuff up (prompted by my travel agent at home) and finding that Viking’s Sydney staff had not loaded our inbound flights causing us to be stranded at the airport. They gave us onboard credit in recompense and refunded the not insubstantial cost of making cell phone calls in Iceland. That scored point was promptly lost when we filled out the request for paid transfers from the ship to the airport on disembarkation which was slipped under the door. This form was never processed and our luggage was tagged as “own arrangements”. When we went down to guest relations to enquire a lady shrugged her shoulders and said we were on our own as the arrangements for transfers were closed. A phone call to the manager who resolved the first issue fixed that but why was it a problem in the first place? Disembarkation was rapid and easy, our bags were taken to the coach and we were swiftly transported to the airport for our own arranged flight to Oslo and London. SAS had technical problems however and virtually all of the Viking Star passengers were milling around the airport trying to find out from SAS and Viking air what was going on, particularly those with connections onto the US. So our trip ended as it started with distressed people milling about with virtually no support from Viking. We had high hopes for Viking, the itineraries, the inclusions, the beautiful small ship, all were turned to naught by amateurish and clumsy details, indifferent service in some areas and awful food. Viking charges an upper premium price but delivers a less than mid market experience. We’ll cruise again (already booked) - but not with this line. Read Less
Sail Date September 2018
We had wanted to visit the countries around the Baltic Sea and this particular cruise itinerary suited our preferences. We had previously taken a Viking river cruise so knew that we would be pleased with the Viking ocean cruise. ... Read More
We had wanted to visit the countries around the Baltic Sea and this particular cruise itinerary suited our preferences. We had previously taken a Viking river cruise so knew that we would be pleased with the Viking ocean cruise. Everything about the cruise met our expectations and we look forward to another booking with Viking. The cities/towns/ports visited were very interesting and there is so much history. The tours we took were all very informative. Appreciated that enrichment films and lectures were presented before each port. This was helpful in understanding the ports as we visited. Also enjoyed the presentations on different gems, etc onboard. We travel to see the world and learn the history of different countries. Stopping at the different ports gives us a chance to talk with the locals and learn about daily life. We appreciate the great job Viking does to enhance their cruises. Staff, menus, cabins, ports... all is great. Read Less
Sail Date August 2018
I like smaller ships, if you consider 900 passengers smaller. Less off and on boarding time, more personal service, less ship to have to navigate within, accessible to smaller, more intimate ports of call. Get to know the staff. ... Read More
I like smaller ships, if you consider 900 passengers smaller. Less off and on boarding time, more personal service, less ship to have to navigate within, accessible to smaller, more intimate ports of call. Get to know the staff. Restaurants were excellent, with a wide choice of menu items. Lots of room in the general dinning area on the 7th deck. Never too crowded to find a seat for four. The special food style/items each night were a real hit. You did not have to dress up for the 7th floor dinning. If you wanted to dress a bit, the restaurants on 2d deck were excellent. Italian and steak - you needed reservations - always busy. My traveling partners and my wife and I are already researching where we can go on another Viking ship - cruise and river. You have a great model for cruising. Oh, heated bathroom floors are a real plus and there was lots of room in the bathroom for two people to be there at the same time and the stateroom was very comfortable. Wifi and TV was excellent. Great to see the ports of call info sessions as recorded if we did not get back from an excursion in time for the 1600 presentation in the very nice theater. The presentations nights were great and we were not inundated with personnel trying to sell us something throughout the ship (like some other lines do). We even got to play shuffle board and walk many miles on the promenade deck. Read Less
Sail Date August 2018
We chose this cruise do to past experience with Viking river cruises and their excellent service. It also had the itinerary we wanted. The ship is only 3 years old and in perfect condition. Really appreciate the free water bottles and ... Read More
We chose this cruise do to past experience with Viking river cruises and their excellent service. It also had the itinerary we wanted. The ship is only 3 years old and in perfect condition. Really appreciate the free water bottles and included beer and wine at lunch and dinner. Staff spoke excellent English and addressed any needs that came up. Also appreciate the smaller passenger count and very seldom felt crowded except on a couple of occasions. Dinning was generally excellent except for a few poor entrees. Appreciate the no extra charge for the specialty restaurants. For dinners would have appreciated two entree sizes because a number of times because of the size of the servings I felt food was wasted. Would have liked all liquors included with the price as it is on other luxury cruise lines. Because of weather we did not get to stop in Poland which is something we were looking forward to. Read Less
Sail Date August 2018
We chose the VIking Homelands cruise because of the variety of countries (Baltic countries plus add on of Iceland) and time of year fit well with our needs. This was our second Viking cruise (previous was the Grand European two years ago) ... Read More
We chose the VIking Homelands cruise because of the variety of countries (Baltic countries plus add on of Iceland) and time of year fit well with our needs. This was our second Viking cruise (previous was the Grand European two years ago) travelling with my brother and sister in law. The air travel booked for us went smoothly. Embarkation/disembarkation went without a hitch. Amazing with over 900 people coming from all over the world and we all arrived and were sent off at the correct times. Quite a scheduling feat. The staff were so friendly and helpful. Our room steward kept our room so neat and clean and met us with a smile and something cheerful to talk about several times a day. Several servers became good friends and would stop by and talk to us daily. The multiple food choices were spectacular (we loved the Chefs Table...I can't rave enough about how great it is). We enjoyed the variety of food choices and types of restaurants, trying dishes that we would not normally have at home and loved every one of them. Trying to be reasonable with food portions was difficult with so much good food available. Eating our way through the many choices was a challenge that we enjoyed. And there was the afternoon tea, how much fun that was. We did manage to maintain our weight. There was a varied selection of excursions available. We went over the descriptions of each and were able to book our first choice for every one. Our one disappointment was that we were not able to get into the Gdansk port due to high winds. A relative was born in Poland and we were looking forward to at least visiting the country for a few hours. The last minute alternate destination, Bornholm, was up the usual high standard we have come to enjoy with Viking excursions. Again these excursions were a scheduling marvel. Over 600 went by train into Berlin and everyone came back on time. The add on in Iceland excursions were wonderful. We loved the musical evening entertainment in the theatre. The music was tuned in so well to our age group, every evening the audience was singing along with the entertainers. We enjoyed the trivia contests and were always one away from winning. Next cruise we will win those mimosas! We could not partake in all of the offered on board activities as there was so much to keep us occupied. We found the port talks were very helpful. To fill in some free moments, and they were few and far between, we enjoyed the mini golf, shuffleboard, and scrabble tables. I staff and feel of the ship was so welcoming. Our every need was fulfilled Read Less
Sail Date August 2018
We chose this cruise because our backgrounds are Polish, German, Danish and Irish, so we would be able to visit some of the countries our ancestors came from Embarkation took only about 10 minutes. We enjoyed the port lectures in the ... Read More
We chose this cruise because our backgrounds are Polish, German, Danish and Irish, so we would be able to visit some of the countries our ancestors came from Embarkation took only about 10 minutes. We enjoyed the port lectures in the theatre giving us an idea of the countries we would visit. Most of the tour guides on the buses were very knowledgeable, and having headsets was a great help in hearing everything they said. In our leisure time, we enjoyed relaxing on a lounge chair by the pool, the music was always so calming. We did not swim in the pool because the water was a little cooler than what we are used to in Florida. We also enjoyed listening to the guest piano player, and guitarist. Our favorite restaurant for dinner was The Restaurant--we enjoyed being waited on and they always tried to give us a table for 2 at the window. We ate in Manfredi's twice, and the food was excellent, however, it was quite noisy for our liking. The World Café also had so many choices to choose from, all delicious. I think we had gelato every day of the cruise! We never really had to wait on any lines for too long with anything we did. We loved that we could walk from one end of the ship to the other and not be tired out. The shows in the evening were all outstanding. Our cruise director, Brian Rodriquez led an interdenominational service on Sunday and sang the Our Father which blew everyone away with his phenomenal voice. He also had his own show one evening, and we couldn't believe the range of songs he performed. When all 600 of us returned on the train from Berlin, we were welcomed back with a reception by the crew & staff with a red carpet, champagne and music. It was the perfect ending for a perfect day. Service was excellent from everyone, and we were always greeted with a smile and nice salutation. Eventually they called us by our first names. All good things must come to an end, and we disembarked at 6 am, The Viking porter crew took care of our bags from the terminal all the way to check-in at the airport. We felt very safe and cared for. Thank you Viking for a wonderful trip! Read Less
Sail Date August 2018
The itinerary is what interested us the most. We had done 2 river cruises with Viking before and felt confident that they have an excellent product. The itinerary was excellent as were the programming aspects of this cruise. The boat ... Read More
The itinerary is what interested us the most. We had done 2 river cruises with Viking before and felt confident that they have an excellent product. The itinerary was excellent as were the programming aspects of this cruise. The boat was immaculate and the service was beyond expectations. At times, the excursions could get crowded -- same with the port with a combination of boats -- but Viking did its best to minimize those situations. The meal choices were plentiful and all of high quality. There was always something you could do on the boat, or choose to just hang out. We loved the diversity of the itinerary and the ports. Also, the boat was just the right size -- large enough to not get bored and small enough to not feel overwhelmed. We took advantage of an on-board promotion and booked our next cruise. We are very much looking forward to it! Read Less
Sail Date August 2018
We are Interested in the Nordic countries and the Baltic. Also Findland, Russia and Poland. Food was very good but the standard white wine (a French Blanchard was not very good). It would have been nice to very the complimentary wines. ... Read More
We are Interested in the Nordic countries and the Baltic. Also Findland, Russia and Poland. Food was very good but the standard white wine (a French Blanchard was not very good). It would have been nice to very the complimentary wines. Service was very good particularly room service. We were disappointed we missed Gdańsk Poland because of weather. Our room steward was excellent. The free excursions were generally good but could have been more extensive. The Berlin excursion left too much free time and did not stop enough at the major attractions. The optional excursions were excellent but a little pricey. This being said the buses and loading were well organized. Embarkation and debarkations were well managed and quick.! Read Less
Sail Date August 2018
We like smaller ships. Viking does a wonderful job. The food was fantastic in all the dining rooms. The crew was excellent, they really catered to all our needs. Our cabin boys, Willy and Tijo were outstanding, couldn’t ask for ... Read More
We like smaller ships. Viking does a wonderful job. The food was fantastic in all the dining rooms. The crew was excellent, they really catered to all our needs. Our cabin boys, Willy and Tijo were outstanding, couldn’t ask for better. The excursions were great. Viking was great in the timing and picking the right guides for the excursions. The ship was immaculate, always someone cleaning. We didn’t do night entertainment, was too tired after long days of excursions.(which we picked), but we did hear the music, they played throughout the day, which was nice. Our embarkment and disembarkment went on time and smoothly. I can’t say enough about Viking they are great. Our extended days were great, Viking took care of our hotels and excursions and bags. Was a little disappointed that they had to cancel our stop in Poland, was looking forward in seeing the concentration camp, but understand the weather just happens and you have to compensate for that. Read Less
Sail Date August 2018
The travel to and from can be tiring but once you are in Vikings hands everything is made easy. This was our second Viking cruise and we were even more impressed this time than last year. We love everything about the ship. I would start ... Read More
The travel to and from can be tiring but once you are in Vikings hands everything is made easy. This was our second Viking cruise and we were even more impressed this time than last year. We love everything about the ship. I would start my list but I honestly mean everything. The service is beyond excellent as well. The dining choices are wonderful and the food delicious. There is no skimping or cutting corners on the part of Viking as the food offered at the World Cafe is every bit as elegant as the fine dining venues. The tours are terrific and the included tours (no cost) compare favorably with the optional tours. The optional tours are very reasonably priced if you have specific interests. There have been times when I wished that I had made a different tour choice but I credit that to my lack of research. Tip: If you have a specific tour in mind book as early as you can according to your storeroom category. Any cruises in my future will be with Viking. Two perfect vacations cannot be a fluke. Read Less
Sail Date August 2018
We chose this cruise for the itinerary and for the Viking reputation. I was somewhat disappointed with the stage entertainment - specifically the the costumes for the women did not fit properly and one of the men in a tuxedo with no ... Read More
We chose this cruise for the itinerary and for the Viking reputation. I was somewhat disappointed with the stage entertainment - specifically the the costumes for the women did not fit properly and one of the men in a tuxedo with no socks. The dining room waitstaff was also a disappointment. With all the pomp of presenting the menus in foreign languages, the waitstaff does not serve form the right and pick up from the right (which I have been told is Viking Corporate training). They also often reach across across, in front of the guest, to refill drink classes. Most of our meals were taken in the buffet as the food was as good as the other venues and we didn't have to deal with mediocre waitstaff. On the plus side, the tours were outstanding and the ship was impeccably maintained. The staff were always pleasant and many got to know us by name within a few days. Read Less
Sail Date August 2018
This cruise: The Viking Homeland's offered many ports of call throughout Northern Europe. My husband and I have always wanted to visit this area. It was our opinion, THIS cruise must be among the most popular for all cruise ... Read More
This cruise: The Viking Homeland's offered many ports of call throughout Northern Europe. My husband and I have always wanted to visit this area. It was our opinion, THIS cruise must be among the most popular for all cruise lines as was witnessed by the large number of cruise/passenger ships we saw at sea and in ports. The experiences we encountered both on board ship and shore excursions offered inspiring sights, breath taking views filled with enormous amounts of historical and cultural wonders. We enjoyed fabulous dinning experiences in the Manfredi's Restaurant, as we ate there often. We were served some of the best food we've ever eaten, anywhere. As for service on board ship and in Manfredi's, was amazing and made for an awesome Cruise from start to finish. Three ports amongst our favorites were Tallinn, Estonia, Berlin, Germany and Eidfjord, Norway. I would highly recommend this cruise to anyone. Read Less
Sail Date August 2018
We wanted to try Viking Ocean and to cruise in the Baltic. It was a great itinerary good excursions. The Viking Star was the best ship we have ever been on, and we are long time Azamara fans. We were a bit concerned as it is a bit larger ... Read More
We wanted to try Viking Ocean and to cruise in the Baltic. It was a great itinerary good excursions. The Viking Star was the best ship we have ever been on, and we are long time Azamara fans. We were a bit concerned as it is a bit larger than the Azamara ships that we liked. But the increased size made it better, larger cabins and public spaces. The ship was right sized for the number of passengers. I never felt like I was in a crowd. The specialty restaurants , included drinks and excursions offset much of the higher cost. The food was excellent, perhaps not as good as the one Oceania ship we were on previously, but everything else was better. The crew were exceptional, the bar tender quickly learned our preferences and cabin #. We were not big customers of his either. We Returned home and within a month booked a second Viking Cruise Read Less
Sail Date August 2018
I wanted to see Scandinavian countries and i felt a cruose was a good way to sample many of them. The Viking ship was beautiful, the service perfect, and i felt i had a very magical wonderful experience. I was pleased with th itinerary ... Read More
I wanted to see Scandinavian countries and i felt a cruose was a good way to sample many of them. The Viking ship was beautiful, the service perfect, and i felt i had a very magical wonderful experience. I was pleased with th itinerary because it included all the countries i wanted to see. I was on the ship with 3 friends and we shared beautiful meals together, had fun tea time, did the excursions together, and met in beautiful lounges on the boat. All the crew was helpful, respectful, and and extremely competent. I am a musician and i felt the on board entertainment was exceptional. Our cruise director Brian impressed me grearly. He was easy to understand and well organized. He had a wonderful and versital voice and great stage presence. I would have enjoyed hearing him even more. The exercise facilities were well done. I enjoyed the deck 8 exercise track. Read Less
Sail Date August 2018
We had been on two Viking River cruises and were extremely impressed. We never had an interest to go on an Ocean cruise until those experiences. We were always disinterested in the larger capacity ships and felt that with Viking's ... Read More
We had been on two Viking River cruises and were extremely impressed. We never had an interest to go on an Ocean cruise until those experiences. We were always disinterested in the larger capacity ships and felt that with Viking's smaller passenger count they could provide the same level of intimacy that we experienced on the River cruises. They did not disappoint!! The ship was beautiful and immaculate. The service was outstanding. Our cabin was very roomy and comfortable as we had hoped since this was a longer cruise. Plenty of storage for all of our belongings. A comfortable sofa and chair to lounge in as well as a roomy veranda to enjoy the views from. The food was delicious and diversified with several venues to choose from. The ports and included shore excursions were wonderfull and diversified from the bustling St Pertersberg to the fjords of Norway. Not only would we go again we already booked, while on board, the Mediterranean Odyssey. Looking forward to another wonderful trip Read Less
Sail Date August 2018
We chose Viking because of it's fine reputation for quality and service. The smaller ship size made the trip more intimate with a relaxed atmosphere free from queueing and crowds. We chose this particular cruise as it had ports in ... Read More
We chose Viking because of it's fine reputation for quality and service. The smaller ship size made the trip more intimate with a relaxed atmosphere free from queueing and crowds. We chose this particular cruise as it had ports in both Karen's and my homelands. So, we had an opportunity to visit our roots. Unfortunately, due to winds???? the Captain cancelled our stop in Gdansk Poland. Being 100% Polish I was unable to visit my homeland. Quite a disappointment. This was the only negative we experienced. The food was outstanding and the personalized service was extraordinary. Brian Rodriguez our Cruise Director was the finest Director we have ever had the pleasure of sailing with...and what a voice!!! I found the guides on our tours to be extremely knowledgeable and very courteous. Docking locations were very convenient to transportation and town centers. This eliminated the need for long walks on piers and to tour buses. Thank you to the Viking team for making this a memorable trip. Read Less
Sail Date August 2018
Itenerary, was well planned. The excretions were diverse enough to engage people of all walks of life. Sometimes towns were small enough to explore in your own. We liked having alternative dining as we are not big group diners and we ... Read More
Itenerary, was well planned. The excretions were diverse enough to engage people of all walks of life. Sometimes towns were small enough to explore in your own. We liked having alternative dining as we are not big group diners and we could comfortably dine in the smaller restaurant as a couple. The spa and gym were large enough to accommodate especially days at sea. The ships staff were very professional. The conceierge team needed more TLC & insights of ports, they should have known more so that they could guide you bette at each port.. We like to explore & prefer a more challenging experience. Not one size fits all. Doing research of available concerts, plays or entertainment to offer pre ticket options. Notify by email so that it’s more efficient. For future example we’re booked on the Venice - Athens next Sept, would of liked a pre cruise trip in Venice. Read Less
Sail Date September 2017
This is the second time we cruise with Viking. Bit this Scandinavian cruise is beyond our expectations. Every shore excursion, every lecture, every musical performance is well thought of, well planned. The ship is sparkling clean. The ... Read More
This is the second time we cruise with Viking. Bit this Scandinavian cruise is beyond our expectations. Every shore excursion, every lecture, every musical performance is well thought of, well planned. The ship is sparkling clean. The meals are awesome. The staff is courteous and helpful. My husband and I had a wonderful time, an unforgettable experience. We will choose Viking over any other cruise. The food is beyond our expectations. The staff is always courteous, no matter how busy they are The lectures by Mr Patterson about the Vikings and the Hanseatic trades are so interesting. We learned a lot from his talks. The embarkation and disembarkation are extremely well organized, and we do appreciate that. That made our travel much easier. About the food, there are so much varieties to choose from. The food presentation made the whole experience much better. We can either eat at the buffet on 7th floor or eat in the dining room. We love it Read Less
Sail Date September 2017
The staff on the Star was wonderful. They were always courteous, helpful and went beyond their assigned duties. Other than cutting our food and feeding us they did everything within their power to make our journey memorable. The Spa was a ... Read More
The staff on the Star was wonderful. They were always courteous, helpful and went beyond their assigned duties. Other than cutting our food and feeding us they did everything within their power to make our journey memorable. The Spa was a great place to relax when we had down time. The size of the ship made it easy to go from place to place without going out of the way. The food in the buffet was excellent, there were so many choices it was difficult to make a decision. It was also great having wine/beer included in our lunches and dinner. They say you get what you pay for and every dollar we spent was worth it. I've never had a more enjoyable cruise, I felt like a pampered princess. The walking and included tours gave us an overview of the many countries we visited. It was a great way to see several different countries, learn about their cultures and not have to constantly be packing and unpacking. Read Less
Sail Date September 2017
This was our first Viking OCEAN cruise and it was a beautiful ship, very easy to navigate. Although we were planning to eat mostly fish, the beef was some of the best we have eaten and stuck to that. The service was good but not ... Read More
This was our first Viking OCEAN cruise and it was a beautiful ship, very easy to navigate. Although we were planning to eat mostly fish, the beef was some of the best we have eaten and stuck to that. The service was good but not great. Viking needs to spend more time training their wait staff. Many times the tables remained dirty. Even when they came by your table they would leave the dirty dishes sitting there. The Italian restaurant and Chef table had much better service and were the best places to dine. The upstairs buffet was good and always a safe bet with a great variety of items. This is where the wait staff needs to be on top of the tables. The main "Restaurant" had terrible service and always had problems. Viking needs to get this venue working correctly, it was very disappointing. When choosing the "liquor package" Viking needs to have all the wines included on that package at all the bar areas. At times it would take 30 minutes for the bar to get the bottle of wine. The shore excursions were just OK, nothing special. One of the excursions that tried to create a tour that did not exist and we took a taxi to the town. The Spa and gym were very good. Overall we enjoyed our time and the suite was very comfortable. We would take another cruise. We did not have the transfer to the ship included so we got the dock with our luggage. No one offered assistance with our luggage and had to take the bags to the room ourselves. Never had to experience that on any other ship. Viking needs to keep a better eye on things like that. Read Less
Sail Date September 2017
We have sailed on many Viking River cruises and decided to do a different type of itinerary which could be accomplished only on an ocean cruise. Our experience with Viking led us to take this cruise. We were originally booked on the ... Read More
We have sailed on many Viking River cruises and decided to do a different type of itinerary which could be accomplished only on an ocean cruise. Our experience with Viking led us to take this cruise. We were originally booked on the 5/26/2017 cruise, but due to a computer crash on British Airways we had to cancel and we re-booked for this cruise. We thought we would take the "free air" this time through Viking and try to save money. Viking air does not offer convenient flights..always has several lay overs and makes the travel day miserable. One couple we met had to take a 6 am flight from Bergen home. The savings were not worth the inconvenience and for such a high caliber cruise line I was surprised. We also did not know our room number until a week before our sail date. No one could tell us why. The ship is beautiful, clean and well run. Although only 2 years old the furniture in the room was starting to show wear as well as some of the chairs in the World Cafe dining room were stained and worn. The staff in every department are wonderful. They always have a smile and want to help. The cruise manager makes himself seen and is always receptive. Director of Guest Services, Martha is so helpful and caring. The wait staff can never do enough for you. We booked most of our excursions through Viking. We met through Cruise critic wonderful people and one member seemed to have done enormous research and had booked some independent tours and we followed his lead. We book the 2 day St. Petersburg tour through Alla tours and the cost was almost half of the Viking tour. We paid $270.00 USD for 2 days of touring. Alla gets you into the Hermitage early, and it was empty! By the time we left you can see the crowds waiting to get in. All of the tour directors that Viking uses were wonderful. My major complaint is the starting time of the tours. Some started at 7:15 am. Some days you are only in port for a few hours. I would rather have more time in the port and not go to as many destinations. We also did an independent tour on our last day Norway in a Nutshell which when looking at one might feel confused as to what to do. It is very clear and easy to follow. The food was excellent. Many choices. We did not like the menus at The Chefs Table and cancelled our second visit there. You can see the menus in advance which we were not aware of. They have all the menus through 2018, so if you are thinking of experiencing that restaurant, check the menu first. Manfredi's had many choices. The Restaurant- the main dining room is only opened for lunch on one day which made the World Cafe crowded and difficult some days to get a table when many excursions return at the same time and you are leaving port. Twice we stayed in town for lunch. Would definitely go recommend this trip but it is very exhausting. Read Less
Sail Date September 2017
Cruise was good for the most part but a couple of things could have been handled better. 1.- in Germany I took the 12 hour Berlin tour, 6 hours round trip from ship to Berlin, then a quick 1 hour bus tour around the city and then ... Read More
Cruise was good for the most part but a couple of things could have been handled better. 1.- in Germany I took the 12 hour Berlin tour, 6 hours round trip from ship to Berlin, then a quick 1 hour bus tour around the city and then dropped of in down town for 4 hours on own. This would have been fine if it wasn't Sunday. Apparently it's illegal for stores to open on Sundays in Germany so all we could do for 4 hours is look around souvenir shops or go to a restaurant as that was all that was open. If Viking had informed me of this, my wife and I would have taken one of the optional tours along the coast. 2.- 10 days before our cruise started we received an E-mail from Viking that our Bergen tour was canceled because the World Cup cycle races were taking place there. In lieu of our tour we were given a $200.oo ship board credit and a 1 hour harbor Cruise of Bergen which started before the sun came up. As nice as a ship board credit is, the reason for taking a Viking cruise is to see new places and learning about the people their history, not shop on the ship or take a harbor cruise in the dark. As this cycle event is something that is planned many years in advance, there is no excuse for Viking not knowing about it. Again, had I known early enough, I could have booked other tours. Don't get me wrong, for the most part Viking do these cruises very well but some times it seem like they take short cuts and hope that no one will notice. Read Less
Sail Date September 2017
Viking is based and registers its ships in Bergen, Norway - who better to cruise the Baltic and Scandinavia than with Viking. The itinerary is perfect overview of the gems of the Baltic and Viking is the first class way to see this ... Read More
Viking is based and registers its ships in Bergen, Norway - who better to cruise the Baltic and Scandinavia than with Viking. The itinerary is perfect overview of the gems of the Baltic and Viking is the first class way to see this region. The Viking Star is a beautiful ship, the food and service are excellent and amenities superb. We stayed in a Junior Penthouse Suite for this cruise and found our room to be as reviewed. There were some issues with upholstery stains from prior occupants that were immediately addressed when raised with management - all to our satisfaction. The demographics of the ship tends to older, successful retirees which is what is expected for this cruise line, at least for a September cruise, but likely for all other times. The ports were wonderful and exciting to visit. We booked private tours in most and recommend the same which gives you better and less expensive tours - use the CC Boards to explore this aspect. The Viking Star featured lectures by a resident Historian which were excellent and others lectures as well regarding, food, culture and art before each port. The food offerings were excellent. We enjoyed all venues except the Chef's Table - we found the menus here to be pretentious and unsatisfying. It would be better for Viking to revise the Chef's Table to offer a more varied gourmet menu experience rather than one fixed menu. Manfredi's was superb as was the Restaurant and World Buffet. Overall, we enjoyed this cruise so much that we booked another while on board - this speaks for our delight with the Viking experience. Read Less
Sail Date September 2017
Viking Star Ratings
Category Editor Member
Cabins 5.0 4.8
Dining 5.0 4.7
Entertainment 3.0 4.1
Public Rooms 5.0 4.8
Fitness Recreation 5.0 4.3
Family 1.0 4.3
Shore Excursion 4.0 4.2
Enrichment 4.0 4.3
Service 5.0 4.8
Value For Money 5.0 4.4

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