362 Stockholm Luxury Cruise Reviews

As professional musicians from Jacksonville, Florida, we don't usually take expensive luxury cruises, but there is no question that the Seabourn Sojourn delivers the value and exceptional quality of food, facilities/stateroom and ... Read More
As professional musicians from Jacksonville, Florida, we don't usually take expensive luxury cruises, but there is no question that the Seabourn Sojourn delivers the value and exceptional quality of food, facilities/stateroom and service expected for the price. One night we had amazing Nigerian shrimp that were 10 inches long! The staff members were always helpful and attentive. While we know it's their job to be friendly, they were sincere. With less than 400 passengers on board, we had all the amenities of the big ships, but none of the crowds for dining or disembarkation. The people on the cruise were mostly interesting professionals from the US. We enjoyed dining at Restaurant 2 seated with other passengers, with exceptional food and tableside informance about each of the dozen dishes served. Toward the end of the cruise, we got a tour of the galley with the head chef to see what goes on behind the scenes to make the magic happen for the passengers. All the artists, performers and cruise director were excellent, not over amplified, and they went out of their way to engage with the passengers - and even stay in touch after the cruise. We also like the all inclusive policy - no bills for drinks or tips at the end to worry about. As amazing as the ship was, it was the great port cities that were the highlight of our trip. Seabourn provided a travel/history expert on board to speak about each destination to help plan excursions or activities. With the exception of Stockholm, the Sojourn ports right in the city center. We are good walkers and like to explore on our own, so we easily walked to all the city highlights in Helsinki (such as the Church of the Rock), Tallin (Alexander Nevsky church, shopping for amber) and we covered all of the quaint city of Visby. Though you might not choose this cruise for the purpose of going to Tallin or Visby, both were surprisingly delightful medieval walled cities. The Stockholm embarkation port was quite a ways from the city center and not at all glamorous. Fortunately we arrived in Stockholm a few days early to see the sites and insure our arrival for the cruise. The Arlanda Express train got us from the airport to our hotel in 15 minutes. We stayed at the Frey Hotel (mentioned in Stieg Larsson's 3rd book) which was reasonably priced, friendly and perfectly located to walk to the Royal Palace, Gamla Stan, Opera House, Skansen, Vasa Museum and central downtown. When the ship leaves port in Stockholm, it goes by the 24,000 islands in the archipelago with great views on both sides of the ship. Though it was raining hard when we departed, delay dinner and stay out on deck to experience this! The highlight for us and the reason most of the passengers were on the cruise was to visit historic St. Petersburg. Though the ship docked right in downtown St. Petersburg, the sites are spread out and it is not a walkable area/city. You also have make advance arrangements with a St. Petersburg tour in order to get your 72-hour tourist visa. Recommended by a friend in Jacksonville (who lives in Riga, Latvia), we contacted Timofey Kruglikov of Tailored Tours of St. Petersburg. (www.tour-petersburg.com). Via email, we discussed our interests and Tim then emailed an outline plan for each of our 3 days. Tim took care of our visas and met us with a private car and driver at the ship each morning. He is a scholar in so many areas and has a wealth of knowledge in history, art, and architecture. He is an native of St. Petersburg and speaks openly about the changes in Russia in the last decades. Tim personally guided us at the Hermitage, Russian Museum, Peterhof, St. Isaac's and shared deeper meanings of symbols in much of the art. If you love art/history Tim will flood your senses and you will learn so much! It was also a very crowded time of year (August) and somehow Tim planned our entrances to exhibits so there was never any wait time. When you have so little time to visit, it's nice not to have to wait in huge lines, which we saw many. We saw the major sites and had time to visit many other places not offered on excursions and we had access to rooms not accessible to the large tour groups. Tim is congenial, sincere and has a great sense of humor. We highly recommend his affordable and wonderful guidance while in St. Petersburg! Many of the passengers took the excursion to Moscow and enjoyed it, but were exhausted with the extra travel. We like to travel and explore cities by public transport and usually pack light with carry on and small roller bags. Our disembarkation was in Copenhagen and we easily got from the port to our hotel in the central city by train in 15 minutes. We met some fellow cruisers making the same trek and made good friends quickly! We stayed at the Imperial Hotel which was adequate and conveniently located by Tivoli Gardens and again, walking distance to nearly every major site. We were there on a Sunday so some things were closed but the Nyhavn restaurants were bustling and the bike portion of their Ironman triathlon was going on. It was amazing to see thousands of bikes parked everywhere in this northern city The hardest part was coming home. We were thrilled to have a non-stop from Copenhagen to Atlanta on Delta but what a long flight ending a trip of a lifetime, that we would recommend to anyone. Read Less
Sail Date August 2011
Totally disappointed. We sailed last year on the Shadow to Alaska and had a great experience so decided that we would do this as a yearly get-a-way. This year we decided to go to Northern Europe, I talked a friend into going by telling ... Read More
Totally disappointed. We sailed last year on the Shadow to Alaska and had a great experience so decided that we would do this as a yearly get-a-way. This year we decided to go to Northern Europe, I talked a friend into going by telling her of the excellent service, food and attention. She travels alone therefore paid over $8k for her room. I have never been so embarrassed. The dinners served the same food items over & over calling them all by a different name or the same ingredients prepared slightly different. The attention on the ship was rushed and hurried, no personal attention. The ship was worn and dated. Other guests on the ship that we had conversation with had the same opinion. The nightly music didn't start until 11pm and not much to entertain you until then, the shows were cheesy & cheap. I felt as though I was on one of those $1,500 cruises. I explained our disappointment to the ship's guest relations manager and they informed us that we were on their last voyage and offered $250 onboard credit. Are you kidding? We spent over $16,000, I am sick! This experience has definitely changed my mind about cruising with Silver Sea. Read Less
Sail Date August 2017
Chose it because we had used Silversea before and were pleased. We were not told in advance that the ship would go into dry dock after this cruise. We were assured that the state room would be equal to our medallion suite on Silver Shadow. ... Read More
Chose it because we had used Silversea before and were pleased. We were not told in advance that the ship would go into dry dock after this cruise. We were assured that the state room would be equal to our medallion suite on Silver Shadow. We were astounded to find the room no larger than a closet WITHOUT AIR CONDITIONING. WE BEGGED FOR 3 days to have the AC fixed as we slept 3 nights in shifts having to have doors open to hallway and veranda. Finally a new thermostat was installed on the 4th day. On the 4th day the lock on veranda door was finally fixed. The room was totally dingy and dirty. Room staff was marginal at best. I had a facial at the spa which was probably the worst I have ever had. She spent a total of 15 minutes with me and I was handed a bill for $186 USD. We wanted to speak to someone on the ship regarding a future trip. There was no one available. We were told that person had to leave the ship because of a family illness later to find out there had been no one for at least 2 months. The ship never should have sailed in the condition it was in. We felt the voyage was a product of GREED! Many complaints from others on the ship with the same problems. Machines in fitness center were broken. Too bad as good memories of Silversea have vanished. Read Less
Sail Date August 2017
For us, there were two parts to this cruise. There was the very happy first part. Viking Sky is a beautiful ship, inside and out. The meals were the best we’ve experienced in 18 years of about two-week annual trips abroad every way a ... Read More
For us, there were two parts to this cruise. There was the very happy first part. Viking Sky is a beautiful ship, inside and out. The meals were the best we’ve experienced in 18 years of about two-week annual trips abroad every way a tourist can (ocean vessels, river boats, sailing craft and, of course, tour buses). The shore excursions, although generally overpriced, were very good with very high-quality guides – many possessing several degrees and most speaking at least three languages. There was a good balance between nature (fjords, mountains, rivers and streams) and locations of historical and cultural significance. On board ship, we thoroughly enjoyed the musicians performing in the atrium. They were not only gifted musically but related well to the audience. They took half-hour shifts a couple of times a day. We sat blissfully engaged relaxing on extremely comfortable plush chairs a few feet from them, usually with a drink or two. The several Off-Broadway type musicals were also spirited and genuine fun. Unfortunately, there was also a second, and wholly unsatisfactory second part to the cruise. Viking simply reneged on its offer to us. We delayed our trip two weeks at Viking's request in return for a cabin upgrade, which we got, and $2000 to spend on the ship (of which we ended up receiving less than half). As we made expenditures on the ship we confirmed them on the very useful TV monitor in our cabin. It showed the $2000 credit and then debited our respective expenditures shortly after they took place. So far, so good. We used up $1986.49 of our $2000 allotment. However, when we were leaving the ship on 8/12/17 at about 5 AM we were startled with the respective bills we received. Viking had credited all $2000 (actually $899.26) to me and credited nothing to my partner (she should have received a credit of $1087.23). The “Guest Statement” we received from Viking is addressed to two names (not simply to me). It spells out that we were to receive a $2000 credit to be used entirely at our discretion. We have sent repeated e-mails and made repeated calls to Viking California asking them to correct their error. They simply refuse – that’s simply theft. Although Viking ships have a lot going for them Viking has been less than honest with us. For us, that swamps out all the good feelings we had for Viking. We’ll never take another Viking trip. We’d advise anyone else who expects to be able to trust what you’re told in business dealings to shun Viking. Read Less
Sail Date July 2017
I was very very disappointed with Crystal. I took the advice of the travel agent but now realize that she might have recommended it because she gets a bigger kickback from them. I have been on many cruise ships of all sizes from the ... Read More
I was very very disappointed with Crystal. I took the advice of the travel agent but now realize that she might have recommended it because she gets a bigger kickback from them. I have been on many cruise ships of all sizes from the largest RCL to Norwegian and Seabourne. She told me that Crystal was the best by far. I decided to bite the bullet and take a cruise with them. Wow this ship has seen better days. Apart from the tiny room with the furniture that looked so cheap and dated. The whole ship decor was not only dated but looked worn out. ditto with the carpet and the lighting. And the main dining room was like a three star hotel dining room . From the boarding to the reception the staff I can only say was NOT top notch. Many looked like they did not want to be there. The lady who took us to our room (worked at the spa) barely spoke to us and I noticed wasnt greeting guests she walked past as I was accustomed to . I was also taken aback by the end of day boarding after an excursion. On all the ships I have been on their is staff welcomed you back on the ship with a smile and refreshements (*water or juice on the larger lines, champagne on Seabourne) On Crystal not even a plastic glass with water. No one was there except for the surly ship crew mates. The food was fine but I would say the quality was just as good on the bigger ships in the extra fee venues. The servers although nice were harried, again not what you expect from a 5 star experience. Did I mention the rooms were ridiculously tiny? For the same amount of money you can get a suite on the Haven (Norwegian) with a butler and the private pool. similar price for a much larger balcony suite on Seabourne, or if you like a larger ship the loft suites on RCL. Service on these other ships was just as good. Again I am not sure about where all the raves come for Crystal. My 1 star review is mainly because of the quality price ratio. At a cheaper price I might not have had as high expectations. Kind of like going out to a fine dining michelin starred restaurant but instead getting a quality chain restaurant food and service. And the WI-Fi prices Usurious. I paid $200 For 10 Hours I think, It almost never worked and the staff in the computer was very surly. when I asked if I could get a refund for the 6 hours I didnt /couldnt use (due to the poor connection) they said "no" . Read Less
Sail Date August 2015
I was assuming that the high price somehow assured the level of quality that you can find on Seabourn...trust me it does not. This ship is dated and dirty throughout. The decor is a worn holiday inn, circa 1980. On the day we checked ... Read More
I was assuming that the high price somehow assured the level of quality that you can find on Seabourn...trust me it does not. This ship is dated and dirty throughout. The decor is a worn holiday inn, circa 1980. On the day we checked in our TINY room (a suite with a balcony) had been painted that same day and the workers left their mess behind...can you imagine this? The smell of paint in our claustrophobic room? If we could have gotten A refund of 50%, we would have gotten off the boat immediately. Our room was also on the 8th floor, far from the nearest room to the engine room, but it was still like sleeping through an earthquake every night. We had to ask for thicker mattresses and I assume it was a common request, since we saw a truck unloading new mattresses at the next stop. We had a tiny, ancient TV, placed on top of the mini fridge in the far off corner. The only positive is the bathroom, which was a nice size, with good water pressure. The ground tours were incredibly expensive and half of them were very Meh. The food...mmm...it was so bad on the first day...but it got better as the ship sailed on...the cheese cart was the highlight. Silk Road...the maitre D, makes you feel bad for wanting to eat there, it was always empty, but they told you they were all reserved. The one day we hung out at the pool, they had a dreadful Philippine band belting out the worst songs at ear splitting volume. No-one was clapping...I think we all just wanted to go back to napping or reading our books. Service was either really good (some waiters are amazing!)...but others are terrible...like the captain from Pondicherry who played a trick on an elderly man...why? For his own amusement, because no one else found it funny...it was just mean. Also, on other cruises I have been welcomed to the boat by a towel and water and even champagne...not on crystal...it's more like airport security...intimidating men with an X-ray machine. The entertainment was actually really good...they have a neon dancing show which is excellent, as is the dance number on the day at sea. I would not recommend this trip to my worst enemy. Read Less
Sail Date August 2015
We used to sing the praises of Regent.(3 previous cruises)..but no more! We just took a cruise called "Castles, Fiords, and Kingdoms" and for #30K we could have taken 2 worthwhile vacations instead!!! Staring with the low-grade ... Read More
We used to sing the praises of Regent.(3 previous cruises)..but no more! We just took a cruise called "Castles, Fiords, and Kingdoms" and for #30K we could have taken 2 worthwhile vacations instead!!! Staring with the low-grade hotel the first night (Scandia) which was like a"Motel 6" to the end where we never saw a Fjord...it was a total disappointment and made us so unhappy the we WASTED so much money! * The quality of the food has fallen to an all-time low...we had several very bad meals (even in Prime Steakhouse; and to add insult to injury the served hotdogs at the Poolside Grill!!! * The wines (a choice of 2) were awful and we had to pay extra for wines that used to be included!!! * The IT person not only didn't know what he was doing, but he blamed the passengers for having problems and even called me (in my room) to tell me that it was my computer and not the server (my computer has worked all over the world, even China!). * When we complained about our meal in the Italian restaurant, the chef came to our table and told ME that I didn't know what I was talking about! * The quality of the tours was horrendous, most of the guides didn't know anything about the history or art work, and 2 of them were so befuddled that most of us had to take a taxi back to the ship. * We were told that if we booked a future cruise we would get an immediately ship board credit - which we did not. The list gos on and on...basically the staff was argumentative, the food was awful, the wines were sub-par and the tours were awful. No more Regent for us!!! Read Less
Sail Date June 2014
Took the Baltic Cruise July 22 - 29 Seven Seas Suite. Butler great. Booze and Champagne room great. All inclusive great but: The cruise was not up to snuff. It was like watching the Rockettes with several dancers' kicks just off. ... Read More
Took the Baltic Cruise July 22 - 29 Seven Seas Suite. Butler great. Booze and Champagne room great. All inclusive great but: The cruise was not up to snuff. It was like watching the Rockettes with several dancers' kicks just off. Or a symphony where several players are a beat off. Many "small" errors that added up. 1. Daily TV program of main restaurant's dinner menu. Did not change until noon. So if you got up in the morning and wanted to plan where to eat with friends, the menu was yesterdays. 2. Prime Seven and Signature "full", but every night multiple tables empty. 3. Three free white wines and three reds every night. BUT not told nor written what they were (or that there were three unless you asked). They came by and served the cheapest of the bunch. Several of the wine stewards did not drink and had no idea how to explain the wines although the head sommelier was great. 4. The room service menu was very limited. Unlike other cruise lines where the prime suites could order room service off any menu in the ship or something not on the menu, not allowed on the Voyager. For example, could not order banana fosters in the room or in advance at any restaurant. 5. The TV program on the ports did not include just the ports being visited, but all the ports in the Regent inventory. Thus, unless you spent hours, could not learn about the local ports. 6. On visiting the ports, there were no maps available at the point of disembarking. In fact the staff there were only security and had no idea. Later to find out that the maps and a local were available on a different floor. Not announced. 7. At the Italian restaurant, typical multi-course menu (antipasto, pasta, meat... The waiter did not tell you that you could have the pasta dish as the entree with a full size dish instead of the small multi-dish size. 8. The menus were limited. The restaurant hours were limited with no "late" food venue other than room service (ie if you went to a show or the casino, you could not get something to eat without going to your room). 9. At the main restaurant, if you were in a small party, the head waiter did not oversea and at several times wrong or forgotten dishes were served. 10. The pool bar closed early and there was no where to get a bloody Mary in the mornings. 11. The ship's doc had no "surgical" back ground and the ship had no way for her to communicate with one. eg One passenger cut her leg at a port several days prior to the cruse and had staples (stitches) in. The ship's doctor wanted to "kick her off" and put her on iv antibiotics unnecessarily. The passenger saw a surgeon in port who said the ship's doctor was a xxxxx. 12. Warnemunde, Germany has one of the prettiest beaches in Europe. It was not included in one of the outings nor descriptions of the the port. Several of us took a taxi to it and enjoyed the sun with many Germans on holiday. It was great. 13. The fitness area was VERY small and had to wait for machines. At the spa, the chairs for waiting were 4 inches deep. In conclusion: no comparison to the Cunard and even worse than the RC and Disney (except for the included drinks). I would not repeat. Read Less
Sail Date July 2012
My wife and I are cruise-a-holics. we have been on some 20 or more cruises and taken a variety of cruise ships. Now, we choose cruises based on the itinerary because we love to visit places we have never seen before. This cruise, however, ... Read More
My wife and I are cruise-a-holics. we have been on some 20 or more cruises and taken a variety of cruise ships. Now, we choose cruises based on the itinerary because we love to visit places we have never seen before. This cruise, however, my wife booked and informed that it will be unlike the others in that it is considered a foodie cruise and is more upscale than all the others cruises. So, I was looking forward to this like a hungry hippo. :) What I LOVED about the cruise? Being served- more hygienic; The ports of call-Germany where I had 2 AMAZING donors at the kebab shop in the middle of the town..YUM; The room, very nice with a tub and a shower; Our steward was a nice, Jamaican man, Edwin. Very nice man. Tea time (pretentious snacks, but I was hungry..I would not buy..yucky..nice environment and I enjoyed the teas); Specialty restaurants (though I had better steaks on a Carnival with a specialty restaurant, yes, a Carnival cruise! we took it many moons ago. It is the standard by which I measure all other specialty restaurant meals..but the meals were okay..nothing blew me away or came close to doing that); The weight room and exercise classes with Carlos ROCKED; The food was warm..unlike on a Norwegian cruise we took sometime ago; Easy to find a table; Not crowded; Wait staff in the dinning cafe really attentive. What I HATED about the cruise? The internet..TERRIBLE, it does not work properly. Slow as molasses, if not slower. You wont be able to keep in touch with your office via that medium. So, forget it! The band. Oh, my goodness! It was awful. I thought I was in an episode of Ground Hog Day. They played the same old, tired songs every night! I wish they had a d.j. Once, the crew in the dance club turned out the lights and stopped the music while my wife and I were in the middle of a dance on the dance floor! Very rude. It was 10:30 p.m.! Rudest and most disrespectful thing I have ever encountered on a cruise ship by Staff members in my 20 or more cruises! I guess they wanted to go party in their cabin. There were other guests present too! They never approached us or the others and apologize. I guess, they figured old folks ought to retire to bed at 10:30 pm. We are in our early 50s! After I complained the following morning, the Bar supervisor was very apologetic and said it should not have happened as the Staff were night-shifters who should have known better. he was very nice. I liked the guy. The ship goes dead as soon as the band quits. So, don't expect a nightlife on this cruise or late night snacks. Fuhgettabouit! :) I detested the fact that the folks on this cruise, the old men, kept peeing on the floor. Disgusting. They literally peed on the floor and it had to have been intentional. Never experienced that on any other cruise, though i would have expected that sort of behavior on some of the others I cruised on. When you get back tired and hungry after your tour, do NOT expect there to be food ANYWHERE, unless it is tea time and you can get some pretentious, finger snacks. Seriously, I HOARDED food in our room drawer! Yes, HOARDED food so we would have something to eat upon our return from our tours. Ugh...Made me crazy because this was supposed to be a "foodie" cruise. This cruise was not a "foodie" cruise at all. NO WAY. The shows? LAUGHABLE. They were SOOOOO BAAAAADDDDD. Honestly, the WORSE I have EVER seen on any cruise. My wife and I would go in there for a few mins to laugh as the acts were so TERRIBLE! The stores only had t-shirts for $77 or more. Yes, I understand that this cruise caters to a pretentious set (practically everything about this cruise screamed pretentious), but come on now. Ree dicku lous! This cruise was NOT worth the price. If you are young at heart with a few dollars in your pocket, this ship is not for you. If you are an old, fuddy-duddy,pretentious, ascot wearing sort with a penchant to buy overpriced goods, then this ship will be right up your alley. It sure wasn't up mine. :) Read Less
Sail Date August 2019
We choose Oceania because it was supposed to be an above average cruise line. Last year we had taken a Celebrity cruise and were disappointed, so decided to spend more money for higher quality. We were traveling with my sister and her ... Read More
We choose Oceania because it was supposed to be an above average cruise line. Last year we had taken a Celebrity cruise and were disappointed, so decided to spend more money for higher quality. We were traveling with my sister and her husband. We were allowed to sign up for the "Speciality" restaurants 2 weeks before departure. The only times available were after 8:30, so the only restaurant we could try was the Italian Restaurant. It was excellent. We arrived at the ship in Stockholm and boarded at about 12:30 pm. However we could not access our room until 3:00. When we finally were able to go into our cabins, our key cards would not work and we could not open the doors. It took another 20 minutes to get that worked out. We had rooms with balconies, the bathrooms were nice and included a tub and separate shower. However the furniture was chipped, the carpet was stained and the sofa looked tired and a little dirty. Also, we found there was not enough drawer space and our larger suite case would not fit under the bed. The whole ship needs to be updated. The food in the main dining room was not good. One night they offered "short ribs" slow cooked. The mystery meat arrived sliced, no bone, and was not edible. They served lobster, and it was also tough and over-cooked. We went to one show, and did not bother to attend any others. The only positive I can say is the crew were very nice and helpful. And we loved the ports, we did the Baltic Cruise. I am not sure about the other Oceania ships, but we would not recommend the Marina at this time. Read Less
Sail Date August 2019
We chose the cruise for the itinerary and the rave reviews on the food aboard ship The buffet restaurant was always overcrowded and offered limited selection Food quality was also poor: Soggy pastries,over cooked sausages, strange ... Read More
We chose the cruise for the itinerary and the rave reviews on the food aboard ship The buffet restaurant was always overcrowded and offered limited selection Food quality was also poor: Soggy pastries,over cooked sausages, strange tasting scrambled eggs, soggy weird tasting French fries. At lunch time the buffet was the only option The main dining room food quality lacked imagination and was of average quality at best. Little emphasis on providing regional dishes or specialities. Each of the specialty restaurants was pretentious . While having some good dishes ( veal chop in Toscana, lamb in Jacques and red ginger) the French onion soup was watery , pasta tasteless ,crepe Suzette rubbery and bitter and pastries soggy . EXTREMELY. DISAPPOINTING!! The cabins were nice with a shower and separate bath, Shore excursions were well organized and had some great guides.However several were spoilt by unfit elderly travelers ignoring fitness recommendations for the tours by selecting strenuous walking trips . Only to complain and hold up the whole group as soon as any walking was required Entertainment was on the poor side. Boarding in Stockholm was time consuming but disembarking in Copenhagen efficient Staff varied considerably in performance. Some were very friendly helpful and attentive. Others down rite rude Last Crystal cruise was superior in every aspect. I cannot imagine how Marina has a high culinary rating!!!!! Read Less
Sail Date September 2018
We chose Silver Sea based on previous excellent experiences. Cabin was not acceptable, see below. The Manager of Guest Relations, Ms Ana Pedroso De Lima, could not see us for the first two (2) days of the cruise because she was ... Read More
We chose Silver Sea based on previous excellent experiences. Cabin was not acceptable, see below. The Manager of Guest Relations, Ms Ana Pedroso De Lima, could not see us for the first two (2) days of the cruise because she was "busy". The food was generally tasteless. The presentation was often pretty good, but the food just didn't taste good. A big disappointment from our previous experience. Did not check out entertainment; the enrichment lectures by Prof Adelman were great. Service was generally very good, other than the Guest Relations Office. Ports and Shore excursions were great and enjoyable. Based on our experience on this cruise, Silver Sea has lost us. We told everyone how great our experience had been on previous cruises, and in fact some of our friends have booked cruises based on our recommendation. No more. This cruise has destroyed the Silver Sea brand for us (and anybody we know). Read Less
Sail Date August 2018
This was our 9th cruise with Regent and much anticipated. We embarked in Stockholm and sailed the Baltic returning to Southampton. We looked forward to being on the new ship having watched the programme about it's construction. The ... Read More
This was our 9th cruise with Regent and much anticipated. We embarked in Stockholm and sailed the Baltic returning to Southampton. We looked forward to being on the new ship having watched the programme about it's construction. The decor is dark wood everywhere and lots of old fashioned bling. Regent missed a real opportunity to tap in to the younger age group who can afford luxury all inclusive holidays. There has been a real drop in standards. The beds were always super comfortable on the other ships. Not this time. The bedding was always silky and luxurious so much so I have in the past tried to buy some without success. Apparently you can now buy it from the ship but it so inferior I would not bother. The service is patchy with more of the " couldn't care less attitude" in evidence. Breakfast was a shambles with insufficient seating and staff too busy to pay attention. I had to wait 15 minutes for an espresso one morning which arrived in the form of luke warm filter coffee with froth on top. Other days it arrived at the service point and I had to collect it. We were not offered water and the food was bland cafeteria quality and staff looked harrassed and unhappy. It used to be that the miserable ones stood out now it is the other way around. Lunch was bland with little choice of hot dishes which again looked like they had been sat there all day and were only just warm. The pool deck was the same with lukewarm fries. No special buffets were staged even when at sea for the day. The restaurants have not changed their menus much in the seven years we have been cruising. Does the menu itself have to be bigger than A4size and in an incredibly heavy awkward cover!The fillet minion in Prime Seven, the specialist steak place, was dry and inedible. The new restaurant Chartreuse, replacing Signatures , was the only fine dining we experienced and we were limited to one booking.. in the coffee lounge I was either ignored or palmed off with the wrong coffee in the wrong cup. At tea they failed to anticipate the numbers and at one point a long queue stretched behind a single trolley with one sandwhich on it. When more did arrive they had yo be served on saucers as there were no plates. They ran out of scones and at that point we gave up. We gave up on the entertainment years ago and went to bed early. It is all Broadway themed from 60 years ago or the usual Beatles night. The Cruise Director and his partner were appalling and did nothing to include all guests just their" groupies" The tours were mixed. The ambience on the ship is nothing compared to Seabourne. We criuised twice with them and the dancers and officers all come down to the bars and get involved. Those on Regent do their hours and that's it. They are just not interested. The dvd's and in suite films are put of date. We spent a lot of time reading. We had three days in St Petersburg and wasted one and a half as were advised not to book morning and afternoon tours. This was incorrect and others did both. Very disappointing. We did try and get on one when we arrived back at lunchtime but a very very unhelpful and very brusque member of destinations would not budge. Her excuse" there's no one on the desk to print out your ticket" She was at the time sitting down doing nothing. When I pointed out that this was very unhelpful she said we had all been warned not to book last minute! That had not actually happened and surely on a luxury cruise staff should go above and beyond wherever possible. That's how it used to be..The other tours were ok but one in to Sweden from Denmark was a waste of time. Although included in the price you pay many of these tours are very basic. In St Petersburg for example we only drove past the Hermitage and could not stop to take a picture in the square. At the very picturesque church in the centre we had ten minutes to run and take a picture then spent twenty minutes in a tatty souvenir shop. Most guests stayed on the bus. That should tell them something but as usual nothing changes in that respect. We will not cruise with Regent again. Our early cruises were complete luxury and we recommended this company widely. We have spent a lot of money with them cruising all over the world. This is no longer luxury cruising. It has not only dropped standards but has failed to move with the times. Cruising has become so popular with younger professionals and this company fail to notice. We are now in our late fifties. We are prepared to pay for luxury but expect to experience it. We like to be entertained but are way past the days of Broadway and the Beatles. We love good food. Quality over quantity. Regent has failed us. Read Less
Sail Date August 2017
it supposed to be a luxury cruise with great service but it turns to be an old and dated ship, a mid level ship has way better public areas, the spa is a shame, old, bad quality and terrible facilities. the main Restaurant is the only ... Read More
it supposed to be a luxury cruise with great service but it turns to be an old and dated ship, a mid level ship has way better public areas, the spa is a shame, old, bad quality and terrible facilities. the main Restaurant is the only one that delivers a excellent service and quality of food, the rest the food was good but service is mediocre at best. the bars services were terrible as well very limited options on beverages and personal that seems they do not understand nor care what you ask for. in the grill the services was terrible either lunch, drinks or dinner, the manager was looking us play games without any concerns of what we order o need to dink or eat he was more concentrated on the games than in service!! we where a group of 8 people all well traveled and with high expectations from Silverseas and where not met. also the shows where a joke, no production, nice voices but all the same every night. Suite was a good size with nice bathroom ( dated but nice room) the ports and access to the cities where the best part. the humidor are well attended with a very professional staff ( Peter) there we received the service we where expecting in all the ship but it looks like peter was the best waiter in the ship. will definitively not come back to!! Read Less
Sail Date August 2017
We have taken over 35 cruises during our marriage. Certainly some have been better than others but we have never been disappointed in a cruise until this one. We have so many friends that will only travel on Regent and endlessly have told ... Read More
We have taken over 35 cruises during our marriage. Certainly some have been better than others but we have never been disappointed in a cruise until this one. We have so many friends that will only travel on Regent and endlessly have told us that until we have gone on a Regent cruise we really have not experienced what great cruising is all about. Admittedly, it was with that kind of build up that we booked and took our cruise, but the whole issue about Regent was that it was 5+ stars. To me that means just what it says. I can assure you that while some areas definitely met the 5+ star rating, overall it was 3 star at best. Upon arrival at the dock, they had a computer issue. Instead of orderly quick boarding, we stood with 600 other passengers for 3 hours before we could board. Now anyone can have a computer issue but wouldn't you think they would attempt to get seating, a little water, a glass of champayne (we had paid for it as the cruise is 'all inclusive"); we got nothing! The entertainment consisted of an amatuer comedian/magician who was on two nights. We walked out the first night, a clarinet player that played for 2 nights; one was plenty as he had zero personality; an acrobatic couple that played 2 nights, and finally a las vegas show for two nights that was well choreographed. The very worst entertainment we have ever had over the course of cruising (remember, this is supposed to be 5+stars) The staterooms are spacious and well laid out and the room service and butler were extremely good and met expectations but the carpet is aged, stained and faded as are the bed coverings. The food is above average but not near 5 star. They have a steak and also a french specialty restaurant but quite frankly the other main restaurant is just as good so they have no real distinction. Food overall was 3.5 to 5 star. They should really not try to merchandise as their shopping area and product while very expensive seem as an after thought They did have Canyon Ranch as their spa service and that was well done. But they did not have enough to do. I have never been on a cruise where there was not lots going on. If you are reading this, know that we have often been travelers with the concierge service level stateroom and service on the Holland American Lines and Crystal. These ships are larger which some people do not like. But if you are going to pay what you do on Regent you can book the upper levels on these other ships for the same or less and have enough privacy that you do not feel like cattle because they take care of you. Both these other lines pick up the misses that Regent had Lastly, we booked a 3 night post trip to Prague as did 5 other couples we met. Same story; waited 2 hours at the airport for transfer to the hotel. They could not provide us our flight info to Prague until the day before we ended the cruise. They obviously booked us with an agency in Prague and trips got messed up. Don't forget this was to be a 5+star experience. After reading this, I guess you want to say 'don't they ever stop complaining'. I understand your thinking but honestly my wife and I are not conplainers; we never write reviews, but this time..... Read Less
Sail Date September 2015
Our cruise was great, the ship was beautiful, the crew always ready to assist. The excursions for the most part were very good, however some of the local guides were very poor. The lectures and on board entertainment was top notch ... Read More
Our cruise was great, the ship was beautiful, the crew always ready to assist. The excursions for the most part were very good, however some of the local guides were very poor. The lectures and on board entertainment was top notch The pre cruise and post cruise excursions were a waste of money. I will never use this again. If I take another Viking cruise I would plan this totally on my own and not use Viking Viking air was also terrible. Our reservations were completely messed up we had confirmed reservation on overbooked flights. With no seats available. We had paid for Econmy Comfort but ended up seating in cramped seats in the last row of the plane. Customer service with Viking travel and Viking air can be rated at a C- once they have your money. Read Less
Sail Date June 2015
My husband and I sailed on the Regent Sea Seas Voyager in June 2011 and it was a pretty disappointing experience. The cruise is advertised as "six star luxury" however if there were any six star experiences on the ship we ... Read More
My husband and I sailed on the Regent Sea Seas Voyager in June 2011 and it was a pretty disappointing experience. The cruise is advertised as "six star luxury" however if there were any six star experiences on the ship we didn't experience them.The cruise did not start well. I expected there would be "in cabin" check in, however instead everyone was herded into the ship's theatre and made to sit in particular rows. When I attempted to move somewhere more comfortable, I was told I could not move due to "crowd control". We ended up waiting an hour in these cramped conditions to check in, and at no time was there even a token apology for the delay. When another guest told one of the stewards that she had been on a lot of cruises and never had this sort of delay, the steward told her that "all the buses turned up at once". It goes without saying that it is up to Regent to put a better system in place.Rather than different tours meeting in different parts of the ship, everyone had to meet in the ship's theatre. This lead to long delays every morning in often cramped conditions and long queues that usually snaked out the door. One of the ports, Visby, was particularly bad. All the tours finished about the same time, which lead to a queue hundreds of people long on shore waiting for a tender to take them back to the ship. It was cold and windy with only a small amount of cover for the last half an hour or so of your wait. A lot of those on board were elderly, and I estimate some must have stood waiting for about one and half hours in these conditions. My husband and I were also quite disappointed by the food. It was okay, but nothing special. Most of it had that sort of bland, mass produced quality to it that you find in food from chain hotels. Portions were very small. For example, if you ordered pancakes for breakfast you would get 2 tiny pancakes about the size of your palm.The ship's decor is not luxurious or impressive, and the so called "suites" are just a skinny cramped cabin with a tiny balcony. No surprise that they looked a lot bigger and better in the brochure! One of the things my husband and I were particularly looking forward to was some quiet relaxing dinners on board. This is impossible on the Regent. All of the tables for 2 have a large table right next to them so you can barely hear yourself think. Even when we asked to be seated somewhere quiet, the waiter would put a large table right next to us a few minutes later. We found that even on the rare occasions when the restaurant was almost empty, the waiters would jam the patrons all together and close off most the restaurant. During busy times there never seemed to be enough waiters and service was sub-standard. Meals became something to endure, rather than enjoy.Even cabin cleaning was slow and pretty slovenly.Disembarkation should have been a simple exercise however even this involved a long delay. The cruise was a three star experience at a six star price.It's hard to find anything positive to say about the Regent Seven Seas Baltic cruise, and if I were you I would investigate a different cruise line for your holiday. Read Less
Sail Date June 2011
Having sailed previously with Seabourn and Crystal, my husband and I expected Silversea would equal, if not surpass, our previous experiences. I'm sad to report we came away from our 10-day Baltic cruise disappointed and hungry. Very ... Read More
Having sailed previously with Seabourn and Crystal, my husband and I expected Silversea would equal, if not surpass, our previous experiences. I'm sad to report we came away from our 10-day Baltic cruise disappointed and hungry. Very hungry. We decided to try Silversea after it was recommended to us by my parents who, in all other things, are reliably excellent judges of quality. In their defense, my parents (like many we met aboard the Silver Cloud) have never tried any of the other high-end cruise lines and, if your standard of comparison is the Carnival Funships, Silversea probably seems like the gold standard of luxury cruising. And some aspects of Silversea ARE pretty swishy. The service is excellent, as good as we've had on Crystal and Seabourn, and very friendly. There were none of the delightful, above-the-call-of-duty surprises we'd come to expect from Seabourn-no constant stream on yummy treats on the pool deck, no canapEs on the dock after a long day of sightseeing, nothing but the standard chocolates on the pillow at night, no trademark complimentary excursion-but the wait staff had memorized our names and preferred cocktails by Day 2, and our cabin stewardesses were most meticulous women I have ever met. The cabins were spacious and luxurious. (The walk-in closet was fitted-out with cherry built-ins and padded hangers, by far the nicest closet I've seen on a cruise ship.) The gym was truly impressive given the size of the ship, and it's location (top deck, forward) provided great views from the elliptical trainer. The box of Godiva chocolates we were given upon embarkation was very much appreciated. Best of all, was the pool deck, the nicest I've seen on any ship, truly superlative in both quality and layout. It became our very favorite place to while away sea days, even in the blustery north. The pool-side grill provided the tastiest food on the ship, the pool itself was generously heated (and the hot tubs actually HOT!) and deck stewards were quick to supply coffee drinks, wool blankets or anything else we requested. The real problem we had with Silversea is that we shouldn't have HAD any problems with Silversea—that's what luxury cruising is all about. And my husband and I are pretty good sports. We do our share of luxury travel, but we also do our share of "roughing-it," and aren't normally critical people. Enough was amiss with life aboard the Silver Cloud, though, that we started to Notice Things-and those things added up. We were able to see the humor in a lot of it (the free cocktails really helped with that) but there were definitely times we were Not Having Any Fun, and we were more that ready to get off when we at last disembarked in London. Our biggest complaint was with the food. The pool deck grill served fairly well-prepared basics and, throughout the ship, the pastries and baked goods were very nice, but the dining room was a disaster. I recall only two good meals in the dining room: a lunch with a very nice soup course and a halibut cooked in truffle oil, and a dinner that featured some kind of smoked reindeer carpaccio. Beyond that, the Dining Room cuisine was complicated but badly executed, and sometimes not even hot. (Sometimes not even WARM.) Moreover, service in the dining room was almost comically disorganized and really, really slow. At breakfast, I often waited 15 minutes for my beloved caffeinated beverage and another 30 minutes for eggs. Lunches took two hours, and dinners nearly three. I mean, I can "dine" with the best of 'em, but we spent huge stretches of time seated at a table with nothing in front of us-no bread, no drinks, and no hope of a satisfying meal. Overall, the food ranged from almost good to downright bad. We discovered the best dishes were the wellness options, which featured delicately prepared shellfish, fish, soups and some nice desserts. The problem with sticking to this menu was the very real specter of starvation. After a 64 calorie appetizer, a 186 calorie main, and a 119 calorie dessert (the calorie counts for wellness dishes were helpfully listed on the menus) we would bolt back to our cabin, salivating at the thought of our turn-down chocolates. La Terrazza, the ship's alternative dining venue, served good-but-not-great Italian food at dinner, pizza at lunch, and offered hearty but unimpressive breakfast and lunch buffets. Still, food quality in La Terrazza beat the Dining Room hands down and, for this reason, it was very popular and usually very crowded. The crowds were a real problem in the snug, galley-style buffet area because, believe me, in those quarters you do NOT want to be trapped between the 95-year-old lady and the chaffing dish when she decides she wants some hash browns. Some things just aren't worth dying for. Okay, enough about the food. It was bad. Moving on...the bathrooms were small, with only one sink and they were looking a little worse for wear, but the real issue was the toilets, which must have been manufactured by N.A.S.A. because every time one of them was flushed it sounded like a FREAKING ROCKET BEING LAUNCHED. If anyone along our line of plumbing flushed in the middle of the night, it literally woke us from a dead sleep. Most passengers seemed to abide by an unvoiced pact not to flush between midnight and 7AM, but it happened occasionally. Napping was never an option. Even more disturbing, the hallways twice smelled strongly of sewage while maintenance men with shop-vacs bustled about. I thought riots might start in the laundry room, which was unwisely outfitted with 5 Miele washers and 5 Miele condensing dryers. The controls on the Mieles were so complicated, most older passengers needed help just turning them on, and the condensing dryers literally took several hours to dry a single load. One of the two receptionists at the front desk was consistently snippy to the point of rudeness. We spent an entire day in Szczecin, Poland, home to the captain's wife and children. Unfortunately for those of us not married to Szczecinians, there was NOTHING to do in Szczecin beyond posing for photos with the giant fiberglass shark outside the town's nicest pub. Like most of our fellow passengers, we were back on the ship within an hour and spent the rest of the day reading on our deck chairs and watching the captain's kiddies frolic in the pool. As for the captain, he didn't bother to attend either of the cocktail parties he "hosted," which resulted in rumors he a) spoke no English or, alternatively, b) hated us all. The piano player was so bad that the cruise director, Judy, referred to him as "Poor Henry" in her announcements and twice encouraged us to go listen to him as he was "up there all alone." Judy was charming and British but was absolutely addicted to the sound of her voice over the ship's PA system and, according to those who attended her lecture on the final evening, shared entirely too much about her tragic relationship history. Afternoon tea was interrupted by "fashion shows" from the ship's boutique and H. Stern jewelry store, and you basically had to tackle someone to get a scone. Disembarkation in London Bridge was interesting but very disorganized. The Silver Cloud rafted up alongside the HMS Belfast and, after milling around in the reception area while we ostensibly waited for our luggage to be unloaded, passengers disembarked by walking across the Belfast and boarding a Port Authority launch, which dropped us off on the Westminster pier. I have no idea how some of the less-ambulatory passengers managed this, as there were lots of slippery ramps and steps on and off of ferries involved, and we STILL waited in the rain for 40 minutes for our luggage to appear. Silversea had assured us there wouldn't be any taxis available and encouraged everyone to buy pricey ship transfers or hire private cars. We were not the least bit surprised to see the long line of waiting taxis, though, and as we hopped in one of them and headed for the train station, we felt nothing but relief. And hunger. Read Less
Sail Date August 2009
I was highly disappointed with this cruise. We had a wonderful river cruise with Viking; this was no where near the quality. The food was so-so. I had trouble finding options for gluten free, especially at lunch. Service was great, ... Read More
I was highly disappointed with this cruise. We had a wonderful river cruise with Viking; this was no where near the quality. The food was so-so. I had trouble finding options for gluten free, especially at lunch. Service was great, though. The included excursions were a joke. Most of them were just bus rides. Sometimes, we were just left to explore on our own. I expected much higher quality tours. I was also very upset that by the time we were allowed to schedule tours, most morning included tours were full. The extra excursions that we took were very good, although not always as described. The cabin was good. The entertainment was mediocre with a few exceptions. The elvis show was great. Activities in the morning were almost non-existent--that after not being able to schedule included tours in the morning. I am not a night person. The new ship was wonderful, so clean. Embarkation and disembarkation went smoothly. If I travel with Viking on an ocean cruise again, I probably will not schedule any included tours. Read Less
Sail Date August 2019
This was our first trip with Seabourn and will be our last. Our previous cruises have all been with Cunard in its Grills Suites. Cunard has bigger ships so more people but has immeasurably better staff and food. The food on the Ovation ... Read More
This was our first trip with Seabourn and will be our last. Our previous cruises have all been with Cunard in its Grills Suites. Cunard has bigger ships so more people but has immeasurably better staff and food. The food on the Ovation was boring and bland. The dress code is not policed and many evenings gentlemen turned up to dinner in polo shirts. The shore excursions were expensive and sometimes involved long journeys presumably because Seabourn do not wish to pay more expensive docking fees. The pillows and mattress had the consistency of a marshmallow. Despite firm pillows being offered our steward could not find any which wasn't great. The one female hairdresser on board was awful and the service generally slow. My husband ordered roses for our anniversary and they turned up at 10pm that night. The entertainment was boring and very few enrichment talks compared to Cunard. We could seldom have breakfast in the restaurant as we were on excursions and it did not open until 8am. The Colonnade was like a zoo. Very very disappointing. Read Less
Sail Date June 2019
This cruise was in celebration of our 50 wedding anniversary. We had sailed a Viking river cruise and while the ocean cruise was considerably higher in price than other cruise lines based on our river cruise we felt at ease with spending ... Read More
This cruise was in celebration of our 50 wedding anniversary. We had sailed a Viking river cruise and while the ocean cruise was considerably higher in price than other cruise lines based on our river cruise we felt at ease with spending the additional money. With air and optional tours this cruise ended up costing $20,500. Was it worth the expense yes and no. Booking the air travel though Viking resulted in some problems but not of Viking making. Our original flight was cancelled forcing us to rebook with a less favorable schedule. Upon arrival in Stockholm we discovered SAS lost my wife's luggage. Viking did a good job of helping us to recover the luggage, they offered to wash my wife clothing on a daily basis at no charge, fortunately we got her luggage prior to our departure so all was good. Our room was small but like the river ships the bathroom floor was heated which on this cruise was a great feature. The scheduled itinerary was disrupted by bad ocean conditions forcing Viking to cancel two port of calls. We spend an additional day in Russia but were not allowed off the ship due to visa restrictions. We also had to ship a port due to heavy seas cause by gale force winds. This ship lacks a lot of standard ship board activities and normally this would not have been a problem but with three "sea" days two unscheduled time seemed to drag. The food was outstanding with lobster three days and prime rib several days. Beer and wine is included at all meals, as well as offered free several other times. There is a included tour at every port of call. They were mostly walking or bus tours narrated by a tour guide. We took a number of extra tours including one in Berlin. I would like to say they were all worth the extra money, but we were cheated by our tour guide in Berlin. He was totally unprepared walked away from some of the tour group at one point in general was not a good source of information. When we complained to Viking we never even got an apology. Basically they said Oh Well. The ship lacked keeping us informed as an example the was a scheduled event which was billed as a chocolate event. Due to heavy seas it never took place. Then two night later there it was a chocolate bonanza but because it was never announced many guests including us had a standard dessert at dinner and missed out. The cruise critic meet and greet was great they had drinks and snacks and the staff showed but they were gave any formal talks just made a appearance then left. I think they were a little confused as to what it was all about. Most days the entertainment met out expectations. The ship band and musical group did a good job of keeping us entertained. Our cruise director kept us entertained as well as he stared in one of the nightly shows as a singer and patio player. Due to missing two ports of call Viking has offered a $250 per person credit toward a future cruise, a pretty weak response to missing two ports of call. The ports of call we did visit were outstanding, the weather not so much, cold and windy. Would we go again? We booked a British Isle cruise for next summer, but not with Viking as we felt it was over priced for for a nice cruise on a new ship but lacking in the personal touch . Read Less
Sail Date September 2018
This cruise company reminded me of driving a car but only getting to third gear. It could have been fantastic but there were some terrible instances of service and food. For instance, I sat next to pool on Sea day for five hours and ... Read More
This cruise company reminded me of driving a car but only getting to third gear. It could have been fantastic but there were some terrible instances of service and food. For instance, I sat next to pool on Sea day for five hours and there were no offers of water or drinks. But, several staff members were cleaning over and over again. We also sat in the explorer lounge for two hours and again, there were no drinks. I had to go and get our own. The walking excursions mixed everybody up so you ended up with a person using a walking cane in the same group as marathon runners. This was even though there might be six groups departing on the same excursion at the same time. It gave a poor experience to both the person with the walking disability (excursion was too fast) and most other people (excursion was too slow). The food was below what I expected (it was worst than a cheaper cruise of another cruise line we went on); - there were the same 5 choices of Bread in all restaurants all 14 days (except Manuel's). - the Steam vegetables were identical in 3 restaurants and did not change the entire trip. - the Hot breakfast choices was identical for entire cruise in the buffet. When I commented about this I was told that there was a different special of cooked eggs, - Deserts in buffet restaurant is ice cream (8 flavors) and slices, and no gateaux or hot desert, - Either white or red wine at dinner. No further choice. - Very few staff seem to know how to make a very good coffee. - the "fresh Juice" at breakfast were sometimes cordial, Overall the Standard of food in the restaurant is well below other cruise-lines but the majority of staff in the Buffet are nice to deal with (Very willing). We arrived 10 minutes early at the bus stop in Copenhagen to see our bus departing. Buses were running late (that day due to the rain and the resulting traffic problems) but we weren't allowed on the other Viking bus which was going to the ship next to our ship. We walked the 25 minutes in pouring rain back to our ship. There were seats left on the other Viking ship's bus. There are some things really good; - Bus shuttle to town is a good service (usually), - the Explorer lounge is nice, - the ship has nice areas with live music, - 4pm afternoon teas were amazing, - There were some good excursions and some were terrible. One that we paid for was pathetic but no excursion staff would discuss with us when we went to complain. - The Wifi ok, - There was a wonderful greeting when we got back from Berlin. We are very unlikely to do another Viking cruise (this was our 4th Cruise). Read Less
Sail Date August 2018
Several friends had taken this Baltic cruise and raves about it. Chose Silver Spirit because it could dock in downtown St Petersburg (instead of naval marine terminal out of town). Embarking in Stockholm was a breeze, but luggage ... Read More
Several friends had taken this Baltic cruise and raves about it. Chose Silver Spirit because it could dock in downtown St Petersburg (instead of naval marine terminal out of town). Embarking in Stockholm was a breeze, but luggage delivery was strange. Two bags quickly came to cabin, but a hour later two were still missing. Went looking and found both in the hall - one near our cabin, the other several cabins away. No crew doing anything with them. Dining was generally very good. However, almost every time we asked for red wine, we were handed the wine list instead of being offer complimentary house offerings. We did buy premium wines, but left with feeling wait staff was trained to push paid wine over included wines (which were often very good). A cheap touch that mared otherwise fine dining. Aside from the wine thing, the wait staff was terrific. Cabin was excellent, well-appointed, and very comfortable. Butler and cabin attendant were superb. Shore excursions were OK. I think they failed to meet extraordinarily high expectations set by things our friends had said about their trips. Glad to have seen the Hermitage, but found being in there with mobs of people too much. Literally found some rooms so packed it was hard to breathe. I guess that’s they way that place is, but it was a miserable experience. Shore excursion staff not much help - lacked options - to help us change during the cruise. Their knowledge of the excursions seemed to be limited to what was printed in the books we were given. Expected greater knowledge. If we were do this again, might be inclined to arrange shore tours on my own via A&K or some similar outside group. That said - Nadia and Daria in St. Petersburg and Andrei in Tallinn were excellent guides. Disembarking went very smoothly. I realize flipping the ship in a few hours for new passengers is an all-hands-on-deck job, I might suggest allocating a few staff to offer coffee or drinks to passengers sitting in lounges for a couple of hours between the time we had to be out of our cabins and leaving the ship. Would I go again? Not likely to repeat any cruise I’ve taken. Read Less
Sail Date August 2018
We cruised the Baltic ports at the end of June on Journey. Previously we had sailed on Quest in Feb 2016, both ships being identical helped in navigating our way around. Both ships have been upgraded since and I was slightly disappointed ... Read More
We cruised the Baltic ports at the end of June on Journey. Previously we had sailed on Quest in Feb 2016, both ships being identical helped in navigating our way around. Both ships have been upgraded since and I was slightly disappointed that the BEIGE look in the cabins dominated, the heavy chairs in the dining room were ridiculously heavy and I needed help in getting closer to the table to eat. The Cabin stewards were wonderful and so helpful especially when i fell ill with sea sickness. My cabin steward brought me three cans of ginger ale and was so concerned about my well being. All crew were polite and willing to help. Food in the dining rooms was good, the speciality restaurants had gone up in price from $30 to $40 per person since we last cruised with Azamara. To be honest they were nothing special and I think the meals in Discoveries were far better. As for the entertainment, well, we didn’t bother as there was nothing to inspire us to go see and from the comments of other passengers we were correct in doing so. Surely, when docked in St Petersburg for three nights local Russian dancers could have been brough on to provide entertainment. The same in Tallin as we were in port until 10am. Cruise tours, no matter which line you travel on are always over priced. We booked a three day tour with Alla tours in St Petersburg which was excellent. So sad to say but, I think the luxury has gone out of Azamara and this worries me because we have a Christmas/NY cruise booked at the end on 2018 Read Less
Sail Date June 2018
This is my second cruise on Oceania and true to form all of the amenities they mention and all of the service they brag about is truly only available on their concierge suites or higher. If you are in a regular room you will not get the ... Read More
This is my second cruise on Oceania and true to form all of the amenities they mention and all of the service they brag about is truly only available on their concierge suites or higher. If you are in a regular room you will not get the best service or opportunities on the boat. A couple of examples. They rave about their great "specialty" restaurants. Priority is given to the upper suite classes and by the time you get on the ship or can book a reservation on line for the most part all of the reservations are taken and the best you can get is an 8:30 PM reservation just before they close. Another example you are warned repeatedly that if you are off the boat on a private tour not booked by the boat and you return to the ship late the ship will leave you. Except if you are in a penthouse suite. Our boat left late after they announced one of the penthouse guests to please contact them if they were on the boat and then an hour later a limo showed up with a family that ran and got on the ship. So if you are in the Penthouse even the rules don't apply to you. I just feel that Oceania has an attitude that they only care if you book the higher suites and spend more money. We tried to book excursions only to be told they were sold out and they put us on a waiting list but they would not tell you how the waiting list worked so how would you know if you even had a chance for an excursion. They say they have the best food of all cruises but I did not find this the case. The food is OK but unless you again are willing to spend a fortune on their "gourmet" dinners I have had similar and at times better food on other cruises. I just feel they over charge you for basic service with no real advantage to enhanced services and they don't mind letting you know because you didn't book the penthouse. Read Less
Sail Date June 2018

Find a Cruise

Easily compare prices from multiple sites with one click