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Sail Date: August 2010
in general my wife and I cruise at least once a year. Therefor we have experience on many different lines. What we found negative on our last cruise: - in general no or insufficient information was given about the ports ... Read More
in general my wife and I cruise at least once a year. Therefor we have experience on many different lines. What we found negative on our last cruise: - in general no or insufficient information was given about the ports of call, specially where the ship eventually would dock exactly and what public transportation there would be available. - organization on the ship many times was poor even to the extend of disregarding rights of the travellers. 4 or 5 days prior to landing in Istanbul passports had to be handed in to the ships authorities leaving many travellers without proper ID documents in many ports. The given explanations, that this was so demanded by Turkish law was long fetched. - there were long waiting-times at times at the information desk - sometimes up to 1 hour. The officers at the desk noticing this did neither work faster or ask for addition support of their back-office. - security was overdone, e.g. double checking and double screening luggage again when port authorities already had checked at certain ports of call. Not all people at security were friendly. - food served certainly had fancy names, but taste and quality in the main restaurant mostly was medium to poor. The only real good and obviously fresh, crispy food was the bread and rolls - and to a little part the desserts. - the cafeteria after lunch many times looked like a battle field with food on the carpets, sticky hall ways and many times food reminders even on the chairs. Waiters some times just would wipe the reminders of food to the floor. In general however the service was polite and hard working. - at time s when bands were not playing music on the pool area was too loud Everything else was the usual (high) standard of cruising ships. C + K Read Less

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