5 Windstar Star Pride Transatlantic Cruise Reviews

Having done this exact cruise last year, albeit a little later in the Spring, and enjoyed it so much we booked it again when offered. In full disclosure we got an AMAZING deal that we couldn't pass up. The crossing was originally ... Read More
Having done this exact cruise last year, albeit a little later in the Spring, and enjoyed it so much we booked it again when offered. In full disclosure we got an AMAZING deal that we couldn't pass up. The crossing was originally scheduled for the end of March but was moved up two weeks. We found out at the end of the crossing that it was to complete a 10-day dry dock before SP began her Med season. Only 62 people were onboard compared to 168 last year. Did it make a difference? Yes, in that there wasn't enough for the crew to do, and it seemed they got a little bored. Can't blame them. With the exception of the trivia games and "name that tune" the guests didn't seem to want to participate a lot - maybe they were a little bored too. The Spa was rarely used as was the gym. Several times on leaving the gym in the late afternoon the hair salon area was dark and there was no one at the front desk. Rarely saw anyone in the casino (which we heard is being eliminated during the "stretching"). Cruiselines use the days at sea to get done repairs, both cosmetic and mechanical, that couldn't be completed during the ship's Caribbean season. This resulted in some noise, loud at times, that really bugged some people - us not so much. After receiving complaints the ship did the best they could to complete the repairs when guests weren't on deck. As another reviewer wrote Star Pride is showing her age and isn't due to go into full dry dock for "stretching" until 2020, so it's no wonder WS schedule a mini-dry dock now. Hopefully these repairs will be enough to see the ship through. The crew was fantastic! Learned your name quickly and your preferences for things like coffee, wine, etc. They were always smiling and always greeted you by name. With only one exception, we felt they worked hard and enjoyed what they did. We couldn't say the same for our stateroom attendant. Nice guy but seemed not to have been well trained. The food was outstanding and, we both agreed, actually better this year than last. Really it was the highlight of the trip. Our stop in Horta was pretty worthless, although it was nice to get onto dry land for a few hours. We ventured forth and found the grocery store to buy some liquor to take back on with us for the remaining 3 days. We had taken liquor on in our bags when we boarded so we thought this wouldn't be a problem. I understand the liquor confiscation reasoning and policy, especially for Caribbean cruises, but with only 3 days left it would have been nice if someone had told security to waive it. Instead we didn't get to enjoy drinks in our room and went to the Compass Rose instead. In fairness the port that we had also brought and was confiscated with the liquor, was returned to us that same afternoon. Still, we kind of resented what we felt was petty on WS's part. SP is an older ship and I'll be interested to see what she looks like after her "stretching" in 2020. We won't do another crossing though. Even at a great price it just lacked anything that would compel us to return. Read Less
Sail Date March 2019
We wanted to try a transAtlantic cruise and the 13-day trip from San Juan to Lisbon seemed perfect. We had delightful weather the first 10 days, interesting weather the last three. Our bad that we didn't realize that the trip was as ... Read More
We wanted to try a transAtlantic cruise and the 13-day trip from San Juan to Lisbon seemed perfect. We had delightful weather the first 10 days, interesting weather the last three. Our bad that we didn't realize that the trip was as much for maintenance as for our pleasure, so we can't complain that deck crews were occasionally in the way of outside activities. The cuisine was perfect. The wine list was very interesting. Crew were positive and professional. We didn't expect to be entertained, so the daily astronomy lectures, French conversation and trivia competition were a nice surprise. We will go again. If there was one small quibble, it is the antiquated wiring in our cabin. A lot has changed in the 30 years the Pride has been sailing. Most of us carry a variety of electronics, all of which need plugging in at some point. Our suite had three outlets, two in the living area and one in the bathroom. The 220 in the bathroom didn't work and the 120 in the main cabin couldn't seem to get a steady grip on the plug. It seems like rewiring the ship would be a daunting project, but something akin to the Bose docking station that sits in front of the old sound controls might make ours lives easie - a nicely installed power strip if the electrical system is up to it.. One other quibble: Embarkation was slow, hot and frustrating. The ship began boarding an hour after hotel check-out, so passengers were left to their own devices to find shade until the gates opened, which a hundred meters of shade beckoned just beyond the gate. Wait! One more tiny quibble: TV selection was pretty good with reasonably current movies, but one can watch the same documentary about the Panama Canal so many times. Read Less
Sail Date April 2018
We got an offer from WS for the Eastbound TA as a prior cruiser and it truly was an offer we couldn't refuse. We had always wanted to try the power yachts (or as someone I know calls them "baby Seaborns" since the boats ... Read More
We got an offer from WS for the Eastbound TA as a prior cruiser and it truly was an offer we couldn't refuse. We had always wanted to try the power yachts (or as someone I know calls them "baby Seaborns" since the boats used to be owned by SB). We opted for a BS1 on Deck 5. Up front let me state that we have already booked the same crossing for next year in the same cabin - we loved it that much! We flew down to San Juan and stayed at the El Convento right in the heart of Old San Juan - highly recommended. San Juan looks good, but in reality there was a lot of damage. We went to the pier at 11:00 and were told we could drop off our stuff but that they wouldn't be ready for boarding until 1:30. So we walked around, did a little shopping (including buying some booze to enjoy in our cabin) and arrived back around 2. After a little wait we were on board and another little wait while people checked in. No problem for us. There were 163 (?) passengers on the ship. In a nutshell this was the perfect escape. Great crew, very good food, nice entertainment and enough things to do if you wanted or nothing to do if that's what you needed. Bar and restaurant crew were all outstanding. Spa/gym was fine for what I needed (although an elliptical would be great!); men's shave done by the Spa Manager was one of the best treatments I've had on a ship. So why only 4 stars? There were some things operationally that WS didn't think through: it became evident, based on the Captain's daily report, that we were going to be running into some not so great weather as the days went on. Knowing that WS should have rescheduled some things, especially the Deck BBQ that EVERYONE was looking forward to. They should have moved it up when the weather/temps were favorable, but instead kept to the routine which meant it was on dreary, rainy and windy day so that they had to improvise and move it indoors. I understand the weather is out of WS's control, but they knew what was coming (since we were told every day to expect worsening conditions). The result was less than stellar food - Budhi, the head chef, and his crew did his best but - of no fault of his own - the event was just disappointing. This was the head office's call and they blew it. If they weren't aware of the situation then there was a breakdown in communication. This criticism may be nitpicking but on a crossing - when very few "special events" are expected - the special events that they did have should have been well executed. It wasn't. Again - we loved the crossing, met some nice people and just reveled in the sheer monotony of the day to day repetitiveness: wake up, eat, lay on deck, eat, read/nap, shower, drink, eat and go to bed. Get up and do it all over again. Not for everyone - totally for us! Hopefully next year these decisions will be made with a little more foresight. Regardless, I am hoping to see many of the crew that we met when we are onboard again - they really made the experience phenomenal. Read Less
Sail Date April 2018
Great trip! Thirteen days at sea and away from chaos of USA. The crew were phenomenal and really care about customer service. Beautiful suite with Juliet balcony. It was really nice to sleep with door open and the sound of the waves. We ... Read More
Great trip! Thirteen days at sea and away from chaos of USA. The crew were phenomenal and really care about customer service. Beautiful suite with Juliet balcony. It was really nice to sleep with door open and the sound of the waves. We had smooth sailing virtually the entire trip. Being in the middle of the Atlantic and waited on so well was such a wonderful experience. The meals, particularly dinner, were outstanding. Everything is made on demand and plated with style. Single seating wherever and whenever you want in the dining room. My wife is a vegetarian and commented on quality and variety. Perhaps the most wonderful thing on this ship is that there are virtually no lines from boarding to departure. Our voyage had 163 passengers and 150+ crew on board. I enjoyed the entertainment, especially Greg Redfern who spoke almost every morning about space and the stars. His night time star gazing session with deck lights off was amazing. I would love to do another crossing on Star Pride. Read Less
Sail Date April 2018
We use cruise ship repositioning trips to avoid air travel rather than for a "cruise" vacation. This was the first time we have crossed the Atlantic on a small ship, previously we have used Holland America and Celebrity and were ... Read More
We use cruise ship repositioning trips to avoid air travel rather than for a "cruise" vacation. This was the first time we have crossed the Atlantic on a small ship, previously we have used Holland America and Celebrity and were interested in the differences. Ship, The Star Pride is a fairly old but well maintained ship formally run by a luxury line, this showed in the cabin size, layout and standard of finish which were all superior to the lines previously mentioned. Being small-+/- 200 passengers the ship had a little more movement and obviously fewer amenities, however the corresponding benefit was a more personal trip. Crew, absolutely great, young, smiling, efficient, courteous,mainly Indonesian and they clearly enjoyed their work , many had completed a number of contracts with this line. The maitre'd Allen and his understudies Adesh and Earl are particularly good at their jobs. Cabins, We had #122 on deck 4, asea view with a separate sitting room and large picture window. Iconography think it inferior to the balcony cabins on the upper decks as the balconies are tiny "Juliette" types and pretty much unusable. Food, better than the larger lines, more "restaurant" , less"hotel" with interesting menues and entrees cooked to order rather than pre played. The two BBQ lunch days were very good and it was a pity that it was not a daily offering. Beverages, Our only area of issue, having purchased an expensive beverage package we were annoyed to find that there were a list of exclusions for which the full, not the incremental , price had to be paid. As this included the spirits which we normally drink I do not think the package is a sensible purchase as even a committed alcoholic would have difficulty in consuming enough to cover the cost. Entertainment/activities, largely centered arround fellow guests the private yacht ambience is a defining factor. The two duos on board were good and generated a night club feeling. Read Less
Sail Date October 2016
Star Pride Ratings
Category Editor Member
Cabins 5.0 4.3
Dining 4.5 4.4
Entertainment 3.5 3.1
Public Rooms 4.0 4.1
Fitness Recreation 4.5 3.5
Family 2.5 3.5
Shore Excursion 5.0 3.5
Enrichment 3.5 3.3
Service 5.0 4.5
Value For Money 4.5 3.7
Rates N/A N/A

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