4 Windstar Star Legend Cruise Reviews for Luxury Cruises to Caribbean - Southern

This was our 3rd cruise with Windstar and had an amazing time! I've been reading the other reviews about the Star Legend and was very curious to see the "complaints" for myself. I read a lot of complaints about the ... Read More
This was our 3rd cruise with Windstar and had an amazing time! I've been reading the other reviews about the Star Legend and was very curious to see the "complaints" for myself. I read a lot of complaints about the tenders. This would be the only aspect that I would agree with. We used the life boats on previous sailings, so using these tenders gave us more room and less fumes! The negative of these tenders is that the crew didn't seem to understand how to operate them. We were slammed into the dock many times before the tender was secured. This happened both times that we were anchored. The rest for the positive: We purchased transfers from Windstar from the Barbados airport and had a quick 15-minute drive to the port. Within 5 minutes we were walking up the stairs to the yacht. Check-in was quick as usual and we were escorted to our room by our room steward. Food was excellent everywhere - Amphora, Candles and the Yacht Club. We purchased the beverage package and had Shirley & Jocelyn making sure that our glasses were always replenished! On one day when our Windstar excursion was late getting back, the manager of Vernada/Candles (Yogi) made sure that lunch was extended until we got back to the yacht. We purchased Windstar's nutmeg & chocolate factory excursion. Excellent tour guide & driver, but the only thing that was confusing was that both factories were closed on a Sunday. We still toured the inside of both factories. The private event on Mayreau was excellent and the BBQ was amazing! The crew work so hard to get all of the food and water sports equipment tendered to the island. The deck party was postponed a day because of high winds in Curacao so it was re-scheduled for our last night. A perfect ending to an amazing cruise. Excellent food, excellent music by "Splash" and great entertainment from the staff. We're looking forward to booking the next cruise! Read Less
Sail Date March 2016
Fantastic cruise! We are a recent empty nest couple in their late forties who love to travel. We have cruised over nine times but always on the bigger ships. Decided to try the smaller ship and see some new port sites. Really liked ... Read More
Fantastic cruise! We are a recent empty nest couple in their late forties who love to travel. We have cruised over nine times but always on the bigger ships. Decided to try the smaller ship and see some new port sites. Really liked that we didn't depart three of the islands until after 10 pm. Overall, we loved the cruise, especially the personalized service and the wonderful fresh, delicious food. It was true that the staff learns your name and we bonded with several and enjoyed talking and seeing them everyday. Our fellow 183 passengers were a mix of mostly well-traveled, friendly age 40 thru 60s. There were a couple of family groups with older teens and twenties and some older folks but most were 50 to late 60s. Embarkation: So easy! Boarded at 1 pm. Walked to the room and then had a delicious lunch. Toured the ship. Won a treatment in the spa raffle and enjoyed the sail away out of San Juan Pier 4. We had a small snafu as the captain changed our port in Saint Maarten to Phillipsburg from Marigot as the previous two weeks the seas were too rough to tender in. I was glad he let us know at the start so we could rearrange our independent booking. Stateroom: We were in 129, an ocean view category S1 on Deck 4. The bathroom was great with a nice size tub and shower. The suite had lots of storage and space with a nice couch and sitting area. The only negative about the stateroom was the bed/mattress was too hard but after the first night we asked to have something put on it to soften the mattress and our steward took care of it right away and we were much happier. It was also the first time we didn't have a balcony but thought the large window kept the room bright. Missed having a balcony when we were coming and going into islands but really was not that important as we anchored out in the bays and tendered in so it wasn’t the same as being docked. For sail-away we always just went out on the decks. I would definitely do the ocean view again for the price. The room itself was large and our attendant kept the mini bar stocked with free soda and water. We did not buy the alcohol package as we wouldn't drink that much but my husband bought three bottles of wine which each cost 45 dollars and we had some mixed drinks that cost about 12 dollars a piece. I also brought my own bottle of wine on board which you are allowed up to two. I poured a glass before dinner and on the BBQ night I easily went back to my room for a second glass. All nonalcoholic beverages were free. Amenities: beach towels and water supplied port side and rooms stocked with good vanity necessities Dining: breakfast and lunch were served on deck 7 aft. Breakfast was great and you could have eggs and omelet’s cooked anyway you liked and they also had made to order items such as French toast, pancakes and waffles. The buffet was also very good with fruit, pastries, yogurt, and various meat items. We had dinner in Amphora on deck 3 and thought the variety and freshness of the food was very good. Candles, located where breakfast was served, was the specialty restaurant we ate at one night. Made reservations the first day for one of the days we were in port late. Loved the filet mignon, other food and service but the area was much noisier than Amphora so we didn’t enjoy the atmosphere as well as the dining room. We did get coffee and snacks in the Yacht club, which is very beautiful and loved sitting in there talking with others at the end of the day. Water sports: this is where my husband was a little disappointed with the lack of equipment. No waterskiing. Passengers were not able to take dinghies by themselves etc. But we spent most of our days on the islands so it wasn’t a priority for us. On Prickly Pear we were too late in the day to be able to use the bigger equipment: the one Hobby cat always had a line and we were too late i.e. another wait list to go tubing. We did kayak and many others took better advantage of the floats, paddle board etc. I did see the younger family groups spending a lot of time at the platform deck Spa: Did a massage, which was good but expensive. No real extras/sitting areas. They did have a very small steam room and sauna. Tenders: All worked well on this trip without problems. Minimal wait in the morning. We were either on the first or second tender as they gave priority to the passengers that bought their shore excursions but we never waited long coming or going. Disembarkation: Easy off the boat at 830am after a full breakfast. Walked our luggage for about 10 minutes up into old San Juan and left them at Barrachina. No charge but they asked for donation. We gave them five dollars a bag. That allowed us to walk the old city and outside the wall on the trail around to el Moro. Did some shopping, ate lunch and then took a 25-dollar cab ride to the airport. Security line was long at the airport but we bypassed as we have TSA pre-check Ended a wonderful, relaxed cruise that exceeded our expectations. Read Less
Sail Date January 2016
We set sail on the Star Legend Dec.19 with great expectations of a high end cruise experience. Unfortunately it was just average, and in some perspective outright disappointing. On a positive side the room was beautiful and very spacious. ... Read More
We set sail on the Star Legend Dec.19 with great expectations of a high end cruise experience. Unfortunately it was just average, and in some perspective outright disappointing. On a positive side the room was beautiful and very spacious. The cabin service was also exemplary. The food was good, not great, but the chef was more than happy to accommodate special requests, a very nice touch. Despite Windstar having invested $18M in a makeover after acquiring the Star Legend from Seaborn, the ship still showed its age in several critical areas. The tenders were past their useful life and failed several times during our journey. The first time we were on the tender when one of the engines quit. High seas prevented us from docking and we sat stranded for 30 minutes while they struggled to get it working. The next day we waited two hours and almost missed our excursion due to the fact that the same tender was not working, leaving one working boat. To exaserbate an already bad situation the crew had forgotten to fuel the one working tender before the start of the day and had to stop for an additional 20 minutes to refuel. Perhaps the worse part in the two hours of waiting was the fact that the staff failed to make a single announcement to advise the passengers of what was going on. One of the amenities that attracted us to Windstar was the availability of water sports off the back platform. In seven days of sailing the platform was NEVER OPENED. We were told by the staff that it was due to the fact that the seas were to rough. Ironically on two different days we passed other cruise ships that had their platform open to guests. Talking to other members of the staff we came to learn that there were frequent mechanical issue with the platform the was complicating its use, let alone equipment challenges. Again, the communication from the staff was notably absent and left passengers guessing. Over our past five cruises we always appreciated the memories captured by the ship photographers. Unfortunately this was not the case on this cruise. We even asked the photographer to take a formal family photo on Christmas Eve. When we went to review the pictures the next day we learned that she had only taken one photo (???) of the immediate family which she said did not turn out, and only one of the extended family was oddly centered. So much for memories. The true test of a business is not what happens when everything goes as planned, but how they handle the situation when things run aground (pun intended). In this case the crew failed miserably. When an office could be found, and engaged, they seemed indifferent to the plight of the passengers and unwilling of take any steps toward addressing the issues at hand. How hard is it to take a passenger name and cabin and send a note of apology. Staff members we befriended told us that Windstar corporate is well aware of the tender and mechanical problems and has yet to provide a response as to when they would be addressed. The cruise line could be amazing, but it needs to pick up its game, improve communication, take responsibility, and deliver on the promise it communicates in its marketing materials. Read Less
Sail Date December 2015
What can corporate Windstar be thinking? Just got off the Star Legend, the most dangerous and old ship I have ever sailed on in 30 cruises. No safety signs (even for wet paint and varnish), tenders don't work, people are expected to ... Read More
What can corporate Windstar be thinking? Just got off the Star Legend, the most dangerous and old ship I have ever sailed on in 30 cruises. No safety signs (even for wet paint and varnish), tenders don't work, people are expected to climb dozens of stairs to tenders and hop onto poorly parked and operated tenders - both of which are now broken - and rubber dingies. A nice but in some cases inexperienced crew can do nothing with awful, unsafe, old equipment. And it was a rocky and sea sickening ride more than 1 night. Also, ship does not port where anyone else does and doesn't tell you before hand. No board games onboard or daily activities. What a nightmare. RUN AWAY from this "luxury" cruise. Most annoying things: Used balcomy stateroom next to mine to store and fold sheets. Left door open at night to bang open and close; also went in and out at all hours. WHAT? People were so bored, absolutely nothing was going on on this ship. Even movies and tv reception were lacking. Embarkation is a nightmare. Prepare to wait in the hot sun and wait a lot more before climbing 30 stairs to get onboard and get in another line to get your keys, etc. Tenders broken, waffle machine broken, ice cream machine broken, cannot make pancakes, cannot make a soft egg to save their lives (be it over easy or poached.) Huge markup if you take pre cruise hotel, excursions, or transfer to or from airport (transfer was 3 times more expensive than a cab.) One bbq and one shore party (where people got stranded for almost 2 hours) for lack of transportation does not make a good time. Read Less
Sail Date November 2015
Star Legend Ratings
Category Editor Member
Cabins 4.0 4.4
Dining 5.0 4.0
Entertainment 3.0 3.1
Public Rooms 5.0 4.1
Fitness Recreation 4.0 3.2
Family 1.0 3.2
Shore Excursion 4.0 3.4
Enrichment 3.0 3.2
Service 4.0 4.3
Value For Money 4.0 3.6

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