3 Windstar Star Breeze Mediterranean Cruise Reviews

I had written to the CEO a 5 page letter describing in detail many items that were not up to supposed Tauck standards. I received a short 1 page letter addressing only one problem. Their motto' tell us your complaint before they ... Read More
I had written to the CEO a 5 page letter describing in detail many items that were not up to supposed Tauck standards. I received a short 1 page letter addressing only one problem. Their motto' tell us your complaint before they become problems" is a marketing tool. Very disappointed in the cruise Lisbon to Barcelona. For the price we paid, very poor value. we would not recommend small ship cruising with Tauck. Their excursions are rushed and many sites we could have seen we drove past. We chose this cruise based on a good experience in the past with Tauck. We were considering Regent Seven Seas but we presumed a smaller ship would be better, more intimate. Wrong. Cabin was nice. Food and service was excellent . BBQ night was the best! Excursions rushed. Not organized. Seemed as though Tauck was trying to fix things as we went along. Drive by buildings in a bus is worthless. By the time the local guide tells you about a building, it is past. Should have stopped at more places. A tapas food tour was a nice idea. Very enjoyable. Sagrada Familia was very ruched inside church tour. Should have been 2 hours due to so much to take in by Guidi. Read Less
Sail Date May 2018
I took this ship as part of a Tauck-sponsored tour. I was sorely disappointed. In my opinion, this ship is not up to Tauck standards and certainly not up to mine. The Cabin and the Leak. We (like our previous cruises) booked a cabin ... Read More
I took this ship as part of a Tauck-sponsored tour. I was sorely disappointed. In my opinion, this ship is not up to Tauck standards and certainly not up to mine. The Cabin and the Leak. We (like our previous cruises) booked a cabin at the top end of the price range for this cruise (exclusive of the “Owner’s Suites). But, unlike our previous cruises, our cabin (Cabin 319) really wasn’t any different than most of the others, although we paid significantly more for it. True, it did have an outside door and a one foot “balcony”, if you could call it that. But so did a lot of “lesser” cabins, all of which were the same size as ours and significantly less expensive. We assumed that we were paying for something more. We weren’t, unless you consider the leak (more akin to a minor flood actually) that we, along with at least two other cabins that we are aware of, experienced the last night of the cruise. This wasn’t a “drip, drip” type leak but a very large and continuous stream of water that extended along about four feet in a seam of the ceiling. The water flowed within inches of our bed and actually got portions of the bed wet and drenched the carpeting. Since it was 3:30AM, we moved to one end of the bed and tried to sleep as best we could. We know of at least one other couple (room 314) who had to move out of their cabin in the middle of the night as the water fell directly on their bed. The cabin next to ours, 317 (we were in 319) also had severe leaks as well. I suspect other cabins on that deck had similar problems, but I do not know that for a fact. On an earlier day in the cruise, another passenger on deck 4, I believe, (we were deck 6) reported to me that sewage came out of their shower drain. The Ship. Tauck’s marketing materials describes our Windstar ship as follows: “Windstar Cruises’ slogan, “180° From Ordinary,” aptly describes the delights of a voyage aboard one of their new "Pride Class" sister ships, Star Breeze... one of Windstar's sleek, newly renovated, all-suite power yachts….” My view of this ship is very different, although I agree that having a major leak in my cabin is “180° From Ordinary,” but not in the way that Windstar intended that phrase. Also, to me, “newly renovated” implies something that is fresh, like new. Other passengers told me (and I agree) that the ship was “tired” and “dated.” Sewage coming out of a shower drain (see above), several cabins leaking, and the odors emanating from the ship “Library” (see below) would all indicate that “tired” and “dated” are better descriptions of this ship than “sleek, newly renovated”. Tauck’s marketing materials also says of this ship: “You’ll feel like you're aboard your own private yacht almost as soon as you step aboard.” This isn’t even close to being accurate. I felt like I was a part of a large, mid-grade cruise ship. One passenger told me is was more like a Carnival ship. Food and Wine on the Ship. Tauck’s brochure for the Star Breeze ship says: “Dining in The AmphorA Restaurant or in the more casual Candles or Veranda is an epicurean delight.” This statement is also very inaccurate. My opinion, and those of about a dozen passengers who I talked with, was that the food was “average.” I even asked about 10 to 12 passengers who had been on prior Tauck cruises to rate, on a scale of 1 to 10, the food on the Star Breeze and the food onboard prior Tauck ship tours. The average rating for the food on prior Tauck ship tours was between 7 and 8. For this ship, the average rating was between 4 and 5. The food wasn’t bad, but it was nothing special and certainly not an “epicurean delight”. The wine was, frankly, far worse. I can describe the “standard” wine on this ship in one word: cheap. I haven’t drunk wine of this low quality since I was a young man. Occasionally on board the ship we upgraded to something more drinkable and were rewarded with a couple hundred dollars of extra charges by the end of the voyage (some we were told about in advance, others not). After paying close to $20,000 for this cruise, that was galling. It was also annoying to have to sign a check every time we ordered a drink, even if it wasn’t an “upgrade”. We were told this was for “inventory control purposes”. We had none of these problems on Tauck river cruises where the wine, food, and service were uniformly excellent. After drinking some of the wines on the Star Breeze I looked them up on the “Vivino” app in my iPhone. Most of the “standard” wines on the ship were between $11 and $13 dollars per bottle. It’s almost impossible to get a good red wine at this price point, in my opinion. As for service aboard ship, I think it was very friendly but not up to the same standards as on Tauck's river cruises. (I do, however, think the housekeeper for our cabin, Katarina, was excellent). I was told, when on the Tauck river cruises, that the staff on the river ships were Tauck-trained. I suspect this crew was Windstar-trained, not Tauck-trained. In any case, there was a big difference. The Ship “Library”. On the way to the Compass Rose, where we met the Tauck directors on a daily basis, there was, a few feet from the entrance to the Compass Rose and to the left, the entrance to the Library. From the first day of the cruise to the last, the Library had a very strong odor emanating from it. You couldn’t miss it and you couldn’t avoid it. Many passengers talked about it. Some thought it was a strong mold or mildew smell. Some thought it was sewer gas. In any case, the smell was there throughout the voyage. Needless to say, I never saw anyone go into the Library, but you couldn’t avoid the smell because the Library was on the way to the Compass Rose. The excursions we took from this ship were uniformly excellent, as they were sponsored by Tauck, not Windstar. Also, Tauck's directors for the cruise were excellent. The land portion of this cruise was excellent. The problem here is with the ship itself, the food, the wine, and in some cases, the staff. Read Less
Sail Date May 2018
This ship is in need of some TLC particularly to the outside public space. The pool had such a dark brown ring around it it just looked uninviting, even during the hot weather. Management appeared disorganised, for example, when 1 of ... Read More
This ship is in need of some TLC particularly to the outside public space. The pool had such a dark brown ring around it it just looked uninviting, even during the hot weather. Management appeared disorganised, for example, when 1 of the 2 tenders went out of service, passengers had to wait for long periods to disembark, there was no contingency plan for such an occurance. Due to very bad weather on a sea day many passengers spent 36 hours in their cabins - only one public announcement was made. It would not have been too much effort on the part of management to make periodic announcements to reassure those passengers stuck in their cabins. On a positive note, the cabin and restaurant staff were great and the food was quite good and it was definitely a plus to be on a small vessel. Hope that Windstar can fix the issues because this, small ship concept is needed in the cruise industry. Read Less
Sail Date August 2016
Star Breeze Ratings
Category Editor Member
Cabins 5.0 4.4
Dining 4.0 4.2
Entertainment 3.0 3.0
Public Rooms 5.0 4.0
Fitness Recreation 3.0 3.2
Family 1.0 3.2
Shore Excursion 3.0 3.6
Enrichment 3.0 3.4
Service 4.0 4.5
Value For Money 4.0 3.8

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