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Seabourn Cruise Line

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Seabourn Odyssey

Izmir

I won this trip and explained to Seabourn that I use a wheelchair at times since I have a very bad knee.  I filled out paperwork online and when we got there in St. Maarten they had no real ramp to get my chair up.  They had a bunch of steps  and some weird panels that they had to close, but it was not made for people in a wheelchair.  A man  from the ship helped to push it up, but it was very hard as it was steep!  Then the man wanted to take my personal wheelchair away, thinking it belonged to Seabourne.  I had to explain that this was "MY CHAIR."  When using the chair all decks had no automatic door opener.  Made it difficult to get places.  

Rooms are nice but shower is so small and only 2, 110 volt outlets in the whole suite!   Not luxury by my standards!!!  Tenders are required for most ports and very hard to use especially if unstable.  I almost fell the first day and a man grabbed me so hard I had a huge bruise for the whole trip!!!

Inside the restaurants things are normal but the menu items are not as plentiful as other cruise lines I have been on.  In room dining is nice but food  can be cold by the time you get it.

Many excursions kept getting cancelled and I must have re-booked 3 times!   Vendors they use are not reliable.  One of the ones I really wanted  "food  Tasting experience" was cancelled and they had no exact replacement and not enough easy excursions!   All in all, things need improvement so handicapped or limited mobility people are not outcasts!!!  I have used Royal Caribbean and they had many more activities during the day!  We played a trivia game but   they had a team with the crew and 25 people so they outranked our team of 6!  We placed 2nd place and no prizes!  Seems that the thing was rigged and the cruise director did nothing to limit the CREW's team to meet the others.   Ship was 1/2 full and staff outnumbered passengers.  

Linens they use a duvet thing but no sheet under it and the duvet had an old spot of blood on it at the bottom.  I thought this was gross and against sanitary conditions!!!  Beds were comfortable and room was nice but the table in the room is small esp. for eating a meal on.

Some crew friendly and some are all business.  We had to fill out a health form for Barbados from the ship and they expect you to do this with low level internet.  The Internet was slow and I asked the Seabourne Square for help and they made me feel as if it was not their job!!!  I mean we are on a ship in the middle of the Caribbean and I am supposed to figure how to use this thing with my Ipad?  They claim luxury but no so!!!  Gift shop does not even sell a magnet or a coffee mug!!!  Entertainment only lasted 40 minutes!!!!  Dress code too much, they want you in a gown after 6 p.m. and that was one reason I did not use "The Restaurant" except once.  It is not what I expected!   

My birthday was 3/19 and I had asked for a cake in my room, no cake when I arrived.  I called Guest services and they said it will be later.  I never got the cake!!!  I told them on the phone and by writing about the birthday!!  

Avoid this cruise line, if you have any mobility issues.  Not as good as other cruises I have been on...many disappointments that kind of spoiled my trip.

Needs improvement and if handicapped avoid this cruise line!

Beautiful beaches great islands. We got upgraded to a penthouse (handicapped) but didn't bother us since it was bigger than the other suites. Almost the size of an owners suite and updated furniture !  The pre cruise and post cruise arrival and departure was through seabourn and without any issues. La samana in st martin and Fairmont Barbados both great properties!  The downgrade for this trip is the restaurant service in the buffet restaurant was horrible you would get a drink and never see your waiter again for any sort of refill! This was a recurrent theme on the ship even after we commented to the managers in the buffet.  The saving grace were the two Alex waiters. They were the best on the ship and we always looked for them and they saved the dining experience for us even the Keller restaurant Grill was just OK. Our stewardess Sonja was gracious and responded to our requests. The guests on the ship were friendly and cocktailed!  The shows talent  was excellent.  The ports were all amazing. I hope that the service doesn't keep slipping on Seabourn since there are great cruises on Silversea and Regent for the same price point and better service!

Beautiful beaches

We did the 7-day Caribbean portion from St. Maarten and remained on board for the transatlantic, disembarking in Lisbon--18 days in total.  This was our third Seabourn cruise, and Seabourn was once again spot-on with everything. 

Embarkation/disembarkation is easy, although St. Maarten hadn't fully recovered from the hurricane.  In Lisbon, we just walked off the ship at the time we wanted, and our car and driver was waiting.  

The famous Caviar in the Surf took place at St. Kitts the first day of the cruise, and once again Seabourn knocked it out of the park.  It's an extraordinary event.

The officers and crew knock themselves out for you.  Food and beverage is terrific.  For those interested, the crossing was one of the smoothest the Officers had ever experienced--more like a lake than anything else.  On the crossing, there were two shows each evening--one for the early birds at around 6:30 and another later on around 9:45.

it's hard to imagine a better cruise.

18 days on the Odyssey

This was our third cruise onboard the Odyssey and we loved every moment of it!

 We embarked in St. Maarten after spending two days unwinding at the Holland House Hotel. The embarkation process was absolutely painless. Everything was run like a well oiled piece of machinery. 

We were in PH cabin 918, which was lovely. I'm afraid we were spoiled by the extra room and location of this cabin. We would definitely book a PH suite again.

We found the food and service to be top notch and did not have one complaint about either. I did however miss the Patio dining for an occasional evening meal as I always loved their steaks and pork chops. Many passengers really enjoyed the recent change however and the food was quite good.

As we have done the Caribbean a number of times, we elected to stay onboard for a number of ports. We preferred to enjoy the comforts of the ship at some of the ports. We did not do any of the ship's excursions so I am unable to comment on those. The beach BBQ was wonderful, as always. On our last day, Jost VanDyke, the water toys were brought out much to the pleasure of many of the passengers. It was great fun!

We met some lovely new friends, Martin and Stella and were able to spend some quality time with them and some other friends, Debs and Mikey, that we had met on a previous cruise.

We enjoyed this cruise and were not disappointed with anything!

Odyssey Delivers Again 3/16/19-3/30/19

We took a seven day Eastern Carribean cruise on the Ofyssey.  Didn’t get off the ship much because we have discovered over the years that most Carribean Island adventures are pretty fungible.

We took an upgrade opportunity for one of the 4 spa suites on 10 accessible only via spiral staircase in the spa-  a good pick.  Great outdoor deck at the rear, plenty of inside space, huge bath and shower, lots of amenities.  BUT broken and unfixed/unfixable blind in the BR and a fridge door actually fell off, but was timely fixed.

We found the staff uniformly friendly and accommodating - more so than on the Encore.  English not always so good.  Lots of trpical drink trays in constant circulation.

Top shelf liquor at all bars and restaurants.  House wines OK but nothing special.  Restaurant decor and some public areas could use refresher.  More self-serv launderettes would be helpful.

Restaurant/Keller selections good to excellent.  Colonnade buffets generally pretty good.  Room service- too slow and too cold.  The coffee, like virtually every cruise ship we’ve been on, was bad - there must be some special secret and cheap robusto blend they all buy.  Espresso sometimes OK and cappuccinos were tolerable.

All in all, we liked this ship although my companion thought there too many smoking areas.  We liked the Encore better even though it was larger and will probably try other Seabourn ships before we come back here.  Wishing you clear skies and calm seas.

Pretty Good Odyssey

We liked this cruise because we don’t typically want days at sea.  This was a St. Maartin to Barbados. Cruise was 7 nights which is short but perfect for us, especially on a ship with few entertainment options.  The food was outstanding but selection was pretty much exactly the same each day.  Occasionally an extra different main dish was offered in most restaurants.  We would have liked to have some local food recipes offered but this was not the case.  We could have been sailing anywhere in the world and have the same menus.  For example,  none of the restaurants offered any spicy food , jerk recipes, etc, 

EACH OF THE Caribbean ports had beaches.  Seabourn did not offer excursions on many of the ports.  We did book a third party 7 hour snorkel, hike, swim option with Adventure Antigua which was terrific and less expensive than what was offered by the ship.

We were in a V4 room near the bow of the ship.  Rm 702.  It was a lock off from a large suite at the bow, but we never heard any noise from them.  The only noise issue we had was a couple of nights/early morning from raising or lowering the anchor. Obviously that didn’t last long.  Even though the ship was fully booked we never felt crowded.  There were lots of nooks and places to hang out where we were virtually alone.  The only issue around this is that there’s is only one small pool and most of the time it was full of people standing in it with cocktails.  Impossible for a swim. One thing that we liked was several hot tubs on different decks.  We didn’t see any children on the ship except babes in arms and that would make sense as there was little for young children to do.

Entertainment was adequate.  The singer and dancers were surprisngly talented but the shows weren’t very well staged and didn’t take advantage of it.  Ship staff and management were always available and frequently took the time to stop and chat.  The first night we had issues wth getting waited on in a timely manner but on the second day when we were asked for our feedback, mentioned that, and never had a problem again.

WiFi was quite good every day.  We were offered free WiFi with our cruise price and we were happy to have it. There were also several computers on board in the library/ coffee shop area which were rarely in use but a great option.  My husband was always able to get live football games that he didn’t want to miss.  We would choose deck 7 again as it was convenient to everything. We would probably choose mid ship or the aft, given a choice again ,as it is closer to access to coffee bar, elevators to other restaurants, library and guest services.. but the ship is so small that the bow of the boat was fine.  Room service is available all day and always arrived promptly and the food was hot.  

On our final day we were planning to stay at the last port.  Since we had to,leave the ship early and couldn’t check in until late, we took a Seabourn  excursión that ended at the airport that day because they carried our luggage.  At the end of the excursion, we simply collected our luggage and took a taxi from the airport to our hotel.  This worked really well as we were able to see the island that we were disembarking on during the gap and could just enjoy the beach on our last couple of days of vacation.

We felt that there was good value for the money, especially after staying before and after in hotels in the Caribbean.  We would take Seaborn again, but would probably stick to their shortest trips due to lack of variety in food and entertainment.

Caribbean cruise with a daily different port.. no days at sea

Chose the 7 day Yachtsman Holiday Cruise in the Caribbean aboard Seabourn Odyssey. Booked the Penthouse Suite on 10th floor. Hadn’t sailed with Seabourn in nearly 10 years...However, we’re seasoned cruisers: 14 cruises on Silver Sea, Viking, Holland America, NCL, Regent, QE2...other Cunard line ships, Windstar, Star Clipper, National Grographic, Private charters and cruised our own boat for many years. 

For this cruise (12/22/2018) We made our own flight reservations and arrived a day early to enjoy some time on St Maarten. Seabourn made the hotel & transfer arrangements. Hotel (Belmont de Samana, St Maarten) was pretty bad (no hot water, messed up the arrangements for transfer to ship, couldn’t sort out the dinner reservations and kept thinking we were different guests in a different room. Even so, beautiful location and we still enjoyed being there (though only being able to take cold showers was not that pleasant.)

Embarkation went fairly smoothly- at first they couldn’t find us but then got us onboard and photos and told us our room would be ready in an hour or so. We had the buffet lunch and proceeded to our room. 

Penthouse suite was nice and roomy. Lots of drawers, big closet, luxurious bath. Room Steward offered champagne. I had arranged a dinner in KT Grill for first night to celebrate my husbands birthday. No mention of his birthday at restaurant or room ( I wasn’t expecting a big deal but perhaps a little candle would have been nice.) Dinner was ok - rather mediocre - very snooty attitude and you could observe disputes between the wait staff which didn’t add much of a pleasant environment. We use to love dining at The French Laundry - TK’s original restaurant in Yountville - I doubt he’d like what they’re doing under his name on this ship!! We won’t return.

We also discovered there were no papers in our room with information about internet, itinerary, excursions, spa, in room dining or even a ship map. So, after dinner we went to the square and tried to track down some information. No staff were available and there seemed to be many passengers with the same problems trying to find out info. We gave up and strolled around the various decks trying to get oriented.

The second day we were anchored off St Kitts. Planned to go ashore and do some exploring on our own. Stopped by the destination desk to get maps and some tips on taxis in to town, etc. Local woman was at desk and told us the only option was to stay at the Carambola beach club...saying everything was closed, no taxis, no shops, no touring, etc. we found out much later she was working for the Carambola Beach club and was not telling the truth but we never tried to go ashore because it seemed there would be no way to get into town. (She said it was not walkable).

We decided to explore the ship and maybe have lunch at Pool Grill. Everything was closed except the buffet. Tried visiting the Spa - all personnel were at beach. In the end we had a quiet reading day in our suite.

We got several phone calls in which various ship personnel kept asking my husband if he’d like to celebrate his birthday (since they had forgotten the day before). We decided we’d have his celebration with in room dining that night. 

So, when it was time to order, we called room service- there was no paperwork with a menu in our room so they couldn’t take an order so we had to track down our room steward to get the current menu. She insisted it was December 22 and gave us that menu (it was actually the 23rd) we called again to try and order. The kitchen said we had to use the menu from December 23rd. So we went back to the room steward and she gave us the menu for the 24th because she didn’t have the menu for the 23rd. Eventually we were able to order a couple of salads, a club sandwich and a cheeseburger. Food arrived about 40 minutes later. Cold burger & fries, barely edible salad, dry sandwich. 2 ice waters. Nothing indicating a birthday...we strolled the decks, nothing going on so returned to our suite, sat and watched the moon and had a quiet reading night.

In general, I would say this is a rather boring cruise with very little information available to passengers. No announcements, no help with basics like internet, no orientation and late or nonexistent paperwork in the suite. 

We are fairly self reliant and creating our own shore excursions (there are NEVER any staff to help with booking). Since almost all the ports are anchor/tenders it is a bit more complicated than simply stepping off the boat on to the dock.

We do miss the ship events, lectures, entertainment that we’ve enjoyed on other cruises (they seem to be nonexistent, cancelled at last minute or very badly organized on this cruise). 

A note on the (Penthouse Suite) on the 10th floor: DON’T BOOK it!!! Above our suite is the outdoor game area (shuffleboard, table tennis, etc. VERY NOISY starting early in the morning and lasting all day!!

So in closing we are sticking with Silversea, Viking, Charters and anyone else but the CARNIVAL line and SEABOURN!! 

Cons: poorly  organized, unprofessional staff, mediocre food and waste of time & money!!

Pros: quiet, not too many activities, lots of time to yourself, some beautiful sunsets on this itinerary comfortable bed, spacious suite.

7 Day Odyssey December 2018

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