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St. Louis River Cruises Reviews

Cruiser Rating
3.9
Average
37 reviews

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1-10 of 37 St. Louis River Cruises Reviews


not happy

Review for a U.S.A. Cruise on American Heritage (formerly Queen of the Mississippi)

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thibaur
2-5 Cruises • Age 70s

Crew and staff were very friendly and helpful. Training was extremely poor and turnover in kitchen servers lost 40% over the trip with only 20% refilled. This made the hotel manager and his managers to fill in all over the ship. The hotel manager had to show the room help how to properly turn the room down@ night. The bathroom mirror was never cleaned during the 10 day trip. Our room was directly ...
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Sail Date: September 2022

Traveled with disabled person


Post Covid cruise from Minneapolis/Red Wing to New Orleans

Review for a North America River Cruise on American Queen

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Geraldmacboingboing
10+ Cruises • Age 70s

We had originally booked this cruise pre Covid (2019) with our American friends. Although we are Australians this was to be our sixth boat cruise which was deferred until Australian's travel restrictions were lifted. As can be assumed we had very high expectations that we would enjoy the cruise, as we had previously done on the American Queen. Sadly, this was not to be. I've purposely left writing ...
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Response from BriannaH, Guest Relations @American Queen Voyages

Thank you for leaving a review. We are disappointed to hear that you did not enjoy the breakfast and pre-cruise tour. We are also sorry to hear that the medical screening process and water...

Sail Date: September 2022


Rolling On The River

Review for a North America River Cruise on American Queen

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bob brown
10+ Cruises • Age 70s

I have always wanted to cruise on the US rivers, and I also wanted to experience the largest riverboat, as well as steam-powered, so the American Queen was my obvious choice. Eventually, I hope to cover all the US rivers that offer overnight cruises. We flew in to St. Louis, and were lodged at the Hilton at the Ballpark, where we checked in, and completed a Covid test. We toured St. Louis ...
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Response from BriannaH, Guest Relations @American Queen Voyages

Hi bob brown! Thank you for taking the time to leave a review. We are delighted to hear that you enjoyed your trip on American Queen! We will pass your feedback along to our crew....

Sail Date: July 2022


Life on the Mississippi (American Countess-St. Louis to Red Wing

Review for a North America River Cruise on American Countess

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runner19492002
10+ Cruises • Age 70s

We had sailed previously with Victory Cruise Lines who was bought by American Queen. I will begin by stating that this was a very fun cruise and one of the best that we have taken in a life-time of travel which includes approximately 35 cruises. Saying that, there are many minor issues. I am 73 and Wanda is 72 (which is not an issue), two very fit individuals. Most passengers are in their 70s-80s ...
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Response from BriannaH, Guest Relations @American Queen Voyages

Hi runner19492002! We are glad to hear that you enjoyed your experience sailing with us. We will pass your feedback along to the vessel....

Sail Date: July 2022


Worst Cruise Ever

Review for a North America River Cruise on American Heritage (formerly Queen of the Mississippi)

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LVSeltz
6-10 Cruises • Age 70s

The Boat was dirty, bug infested, food was fair, service was terrible, speaker was clueless to anything about our destinations. Time in port was very short, if you got on 2nd bus for a tour, you missed out on most of the tour do to lack of time. Entertainment started out pretty good, by the end of trip it is not so good. People were nice, however, they were always apologizing for lack of ...
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Sail Date: August 2019


Too many changes

Review for a North America River Cruise on American Queen

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PBFoodie
10+ Cruises • Age 70s

We so enjoyed our “Civil War” cruise on the Duchess that we booked this trip “In the Footsteps of Mark Twain”. Two days before departure we were told due to the high waters the trip was changed -every port was different except the starting point of St Louis. The Queen is much larger and the room we had chosen #502 was in the front of the ship-nice & roomy but so noisy we could not stay. The ...
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Response from JaneF, Guest Relations Manager

Hi PBFoodie! Thank you for all of the great feedback! I agree, the small ship atmosphere is fantastic! We are so pleased that you enjoyed your cruise with us and hope to have the...

Sail Date: July 2019


Poor Management/Communication

Review for a North America River Cruise on American Heritage (formerly Queen of the Mississippi)

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pstephens02
First Time Cruiser • Age 70s

I wanted to travel to upper Mississippi to 4 states I had not visited. The cruise was promoted as Fall Foliage on the Upper Mississippi. My group had been planning for this trip for over a year. The route was changed due to flooding, and we were officially notified AFTER the boat left St Louis port. Management knew the situation and could have notified us before we flew from NC to St Louis the ...
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Sail Date: October 2018


Up the Mississippi

Review for a North America River Cruise on American Heritage (formerly Queen of the Mississippi)

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flip0142
10+ Cruises • Age 80s

Wanted to do a river cruise, but didn't want to fly to Europe. Shopped for itineraries, and decided on the Mississippi. Shopped Cruise lines and decided on American Cruise Line. It was a really good package, including a pre-cruise hotel in St. Louis, all-inclusive cocktails and wine, highly rated cuisine, relatively new river boat, and an itinerary that sounded interesting. All-in-all, it ...
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Sail Date: August 2018


An American Dream come true on American Queen

Review for a North America River Cruise on American Queen

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KeithandLiz
10+ Cruises • Age 70s

This was probably the best cruise experience my wife and I ever had in over 16 years of cruising on a variety of cruise lines. The all-American crew provided first class service and did put some meaning to the idea of joining the AQSC family. American Queen was a true elegant Southern Belle affording us an experience closeted in sophisticated Southern Charm with true superior service. The ...
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Response from JaneF, Guest Relations Manager

Dear KeithandLiz, Thank you so much for the rave review! We are very pleased to learn that we exceeded your expectations and you are our customer for life! Our team works extremely hard to...

Sail Date: July 2018


I loved it!

Review for a North America River Cruise on American Heritage (formerly Queen of the Mississippi)

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SheHistory
6-10 Cruises • Age 70s

This was my second cruise with American Cruise Lines. I was a solo female traveler. I gave myself two days in downtown Pittsburgh and enjoyed myself very much. I stayed at the same hotel as the cruise line's designated night-before stay and appreciated that the hotel transition was smoothly done (Hampton Inn Downtown). We hit a snag the first day; we had to be bused down to Marietta, Ohio (three ...
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Sail Date: July 2018


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