Chose this cruise because it was a new vessel and we wanted to sail the upper Mississippi.
Instead of leaving from St. Louis we were bused to another city and sat for several hours.
This American Duchess should never have sailed; the trip was completely disorganized.
Crew were all new and didn't know what to do, furniture was missing in the cabin. The cabin wasn't cleaned. The company ...
Response from AlexL, Consumer Marketing Mgr. - AQSC
Hi Ravens68,
Thank you for taking the time to leave this review. We value all of our guests' opinions and take them into account for future training onboard. Please accept our apologies for...
This was a brand new vessel that was sailing from New Orleans to Red Wing, Minnesota.
We were interested in the shore excursions of which 3 did not take place.
Our cabin was missing furniture, closet hangers, the thermostat did not work and only
blew hot air. Engineering could not fix it. The room appeared never to have been cleaned
and the bathroom faucet was very loose. We asked ...