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310 Caribbean - Southern Spring Break Cruise Reviews

Dates fitted our holiday window, so we gave it a go. Lead up all went good, emails and info supplied. Boarding was swift and free from issues. Met by friendly staff and went to our cabin. Cabin was small but found it to be cosy ... Read More
Dates fitted our holiday window, so we gave it a go. Lead up all went good, emails and info supplied. Boarding was swift and free from issues. Met by friendly staff and went to our cabin. Cabin was small but found it to be cosy and well equipped. We had our first evening meal in the Lobster restaurant. We had different meals and found the food to be far from restaurant fair. Mostly tasteless with "Michelin style descriptions" which we did laugh at. We were led to a table for 6 first, and expected to join total strangers, after me asking for a table for two, this was arranged with little effort. I don't mind the odd night with strangers, but this would have been set in stone for each and every night after. Due to the disappointment from the Lobster, we used the buffet on night two. Food average and fairly well laid out with a fairly good choice. Pizzas were fantastic without fail. Night three back to try the Lobster, food just as bad, completely tasteless and made up to be something to blow your mind, and really far from the descriptions again. The British head chef came out to meet everyone in the restaurant. I did make a joke to my wife,"If I was him I wouldn't show my face, service up that rubbish" I don't know if the chef is to blame, or the budget he has to work with. The entertainment was not great and had a distinctly European based feel, not really for the UK pallet. We do like a good drink and a dance to a good band. MSC did lack this for us. We had a bit of a culture shock regarding the general rudeness of the mixed European passengers, during leaving the ship on tours, particularly completely ignoring ques and just barging in anywhere. The same behaviour on the ship, while in the buffet and waiting for lifts. We generally don't do drink packages and usually buy as we go. The first night we ordered two beers with our meal and ended up with a bill for 14.95 Euros. This frankly is daylight robbery for two 33cl beers. We then filled our back pack with cans of beers during city visits and had no problem bringing these aboard, on our return. A bucket of ice and two cold beers later, then repeat. We also like a nice coffee, and found that the special coffees on offer were tasty, but very tiny and around 8.00 Euros for two. There is a lot on board that you find to your peril, after ordering, ending up with a larger than average bill for. There is also a charge of 14.95 Euros added to your room bill every day for tips, this does anger me as I have always been of the opinion that a tip is for service over and above the normal. We did remove all tips in the end, as felt that we were being ripped off at every turn by MSC, and felt this was our only form of getting our own back. We do give cash tips directly to staff who do give exceptional service. The ship is a stunning well equipped ship with as good as the best out there offer, however, we did feel that overall the mixing of several nationalities does tend to back fire to a large degree, the general poor quality of the food on offer and the very high prices charged for beverages does mark this ship/company down considerably. As we only went on this trip as a fill in break during Easter time off, and a break away, we did enjoy it generally, we did mange to laugh at the poor and miss described food, the rows and squabbles amongst passengers. The rip off prices, that led us to used plan B. The endless 6 language announcements that can grind you down. If you treat most things like water off a ducks back, then MSC is a great, different experience of cruising. Give MSC a go. If however you look for value for money, first class dining, a great time being entertained during your evenings with the drink flowing, without busting your wallets, I would leave MSC well alone and stick with the UK/USA ships instead. Happy Cruising....... Read Less
Sail Date April 2019
First of all, I must say that our cabin steward was an absolute sweetheart. Many of the ship crew were also great. The downfall is that the ship is old and small. The metal around the decks is painted over eaten away steel. We found ... Read More
First of all, I must say that our cabin steward was an absolute sweetheart. Many of the ship crew were also great. The downfall is that the ship is old and small. The metal around the decks is painted over eaten away steel. We found holes throughout the railings. The carpets throughout are old and many sofa/restaurant bench upholstery have stains. There is a peculiar smell about the ship. Many times there are sewage and/or grey water smells. The buffet was subpar. Desserts were great the first night then thereafter were dry and flavorless. The sit-down dining was better but not outstanding. The ship lacked entertainment. There was a comedy show that was good. Many of the shows in the liquid lounge revolved around what to buy on the islands and promoted their sales in their ship stores. The ship was small and if you are planning a long cruise you might want to choose one with many stops so you are not bored to death multiple days at seas. We were in a cabin with a window. The room was clean the bathroom was dirty in corners with caked on dirt. I suppose they don't have time for deep cleaning since a steward told me when we were leaving the ship that they were boarding again in one day. This ship does not compare to Royal Carribean or MSC. We were disappointed and felt it was a major waste of money. Read Less
Sail Date April 2019
Wanted to visit the Dutch "ABCs" Did resort for a day passes in Aruba and Curacao and sailing/snorkeling cruise in Bonaire. The underwater marine life in Bonaire is incredible. Bring a twenty dollar underwater camera! Also ... Read More
Wanted to visit the Dutch "ABCs" Did resort for a day passes in Aruba and Curacao and sailing/snorkeling cruise in Bonaire. The underwater marine life in Bonaire is incredible. Bring a twenty dollar underwater camera! Also thrilled to visit, pet, and feed sting rays in Grand Cayman again! She's a lovely ship with a devoted crew. She's clean as a whistle and the crew is friendly and provides excellent service. The food has somewhat degraded over the years but still very good in "Blu". Ship shows some signs of wear but due for refurb in 2020. The main theatre is worst with sagging chairs and threadbare carpeting. Hanging overhead window gaskets in aquaspa pool tacky. Most of the ship is meticulously maintained however. Sorry the cabanas have taken over the pool area too. Overall I'd give the Silhouette 4 out of 5 stars and will enjoy sailing again after the refurb. Read Less
Sail Date April 2019
We have traveled to Caribbean previously in 2017 on MSC Fantasia and had a wonderful time. It was a fly cruise. This time we flew out to Caribbean on Virgin Atlantic and this was a very pleasant experience. We decided to do a ... Read More
We have traveled to Caribbean previously in 2017 on MSC Fantasia and had a wonderful time. It was a fly cruise. This time we flew out to Caribbean on Virgin Atlantic and this was a very pleasant experience. We decided to do a different cruise in as much as we flew to Barbados and then after On our arrival in Bridgetown we had a very pleasant surprise. As we got off the aircraft we found coaches waiting for us at bottom of steps. We were taken directly to the ship and never touched our luggage until it arrived in our cabin. The cabin itself was a balcony cabin and was beautiful in every way. We chose a Fantastica cabin as it came with a drinks package. Our cabin steward, Erith could not have been more helpful and kept cabin spotless. We chose !st sitting dining in Golden Lobster Restaurant. The waiters were great and were very attentive including our waiter James ( name we used for him.) he left ship in Lisbon to fly home to Bali. His assistant waiter was called Abhishek Kumar from India and he went out of his way to make sure we had a fantastic holiday. He deserves the highest praise. The food was excellent although not to my taste all the time. The restaurant was spotless and well managed. The entertainment on the ship left a lot to be desired although the the trio with the pianist and 2 violinists we excellent and a pleasure to listen to. The service overall on the ship was first class and could not be faulted in any way. WE did not take any of the excursions and made our own arrangements. We found the islands very commercialized now and have got worse over the past few years. We took a taxi in Guadaloupe and the female taxi driver was the most dangerous taxi drive I have ever used. She was swerving all over road and reading phone texts and making nd taking phone calls. In Barbados was took a trip in a glass bottom boat which was most enjoyable and well worth the money. After leaving Barbados on 9th April we traveled 5 days across the Atlantic and it was a lovely smooth crossing to Tenerife which we enjoyed immensely. WE then visited Madeira which is a lovely island and I would recommend anyone visiting if you get the chance. The 3 visits to Lisbon, Vigo and Le Havre were not as good and as it was bank holiday most of town was closed. The appeared to be a lot of coughing on board which I hasten to add. I do not blame on ship. Our disembarkation in Southampton due to passengers who boarded in Le Havre did not attend the compulsory immigration procedures. This is the one complaint I have about MSC. It is used as a ferry service more that a cruise ship. Overall the ship and staff were perfect in every way and I would not hesitate to use MSC again although I would be more selective. Read Less
Sail Date April 2019
This was my second Celebrity cruise after sailing on Equinox in Mediterranean 2 years ago. This ship went through total overhaul and it did not feel like an old ship, but sadly, the staff training was not there. Cabin was well appointed, ... Read More
This was my second Celebrity cruise after sailing on Equinox in Mediterranean 2 years ago. This ship went through total overhaul and it did not feel like an old ship, but sadly, the staff training was not there. Cabin was well appointed, and kept immaculate by our attendant, but our Aqua suite was extremely small. I have never been in a shower as small as this before. I was frustrated with the dining and bar staff. Obviously, they are understaffed. Our dinner at Blu lasted more than 2 and half hours every day. Everyone in my party of 6 agreed that their bar staff are not accommodating and extremely inefficient. There is nobody going around taking orders in the lounge, and usually the line at every bar is 5 to 10 minutes. Food quality at the main dining room and Blu were ok, but the buffet and specialty dining was worse than my experience at Equinox. I used private shore excursions so I cannot comment on them, but the night time entertainment was better than ever. We used Go Best package which includes premium liquor; prepaid gratuity, and free internet and some shipboard credit. Overall, this cruise was a great value for the money we paid, however, I am not sure if I’ll sail with Celebrity again. Read Less
Sail Date March 2019
Mat, the cruise director, was phenomenal. He is so full of energy and so positive. He was the perfect person to keep the ship going. The adults in our group enjoyed the casino a lot (someone please win our money back). We had so many ... Read More
Mat, the cruise director, was phenomenal. He is so full of energy and so positive. He was the perfect person to keep the ship going. The adults in our group enjoyed the casino a lot (someone please win our money back). We had so many people that talked and laughed with us. I could list something special about each of them, but that would take all day. I do want to mention some of the names of the casino staff that were absolutely amazing. Kyro, Rochelle, Emily and the rest of the pit bosses were fabulous. The dealers, Yuri, Anna, Dorothy, Prudence, Ilya, Tames, Malcolm and Edward are all AWESOME. They made us laugh even while taking our money. The dining was very VERY good. Our team was Lemsem "Sam" and Menzi made each night special. They made our youngest nephew Cooper feel special. I mentioned Anita, our steward, already, but the people behind the scenes are great. She always remembered our names and she always had a smile waiting for us. To say we had a great trip is an understatement. WE HAD AN AMAZING TRIP. I can't wait for the next cruise!! Read Less
Sail Date March 2019
We joined two other couples with whom we were stationed in the military 20+ years ago for a reunion cruise. We knew it was during Spring Break so we expected lots of children, which was the case. It wasn’t too much problem until late ... Read More
We joined two other couples with whom we were stationed in the military 20+ years ago for a reunion cruise. We knew it was during Spring Break so we expected lots of children, which was the case. It wasn’t too much problem until late night (late for us, like 10:00 pm!), when the teenagers were running through the ship. However, it really wasn’t too intrusive. The embarkation was very smooth. We were on the ship smoothly and our cabin was ready as promised at 1:30. Conversely, the disembarkation was a cluster. Our ship arrived two hours late, and we waited hours to leave the ship. Our bags were in a large room, sorted by zones, but it appeared everyone disembarked at the same time. It was very disorganized. We stayed at the Radisson the night prior to our cruise and utilized their parking service. I would advise everyone to avoid this service due to the incredible rudeness and poor organization at disembarkation. The gentleman driving the scooter (perhaps due to a foot injury) was particularly rude. The food on the cruise was just ok. The service and food has certainly declined in the past few years but is what we expected. The food was plentiful, of course, with plenty of different venues. The highlight of the cruise was the cruise director, Mikey. We enjoyed having him as our cruise director on the Fantasy last year and we feel he is the best cruise director we’ve ever had. It is worth following him and booking the cruise on which he is the cruise director; he’s that good! Overall, it was a good cruise! Read Less
Sail Date March 2019
We had some time off for spring break. There were four of us all adults who were out of school for the week and in need of some relaxation and vitamin sea. We picked this cruise for the 8 days and haven't been to any of these ports ... Read More
We had some time off for spring break. There were four of us all adults who were out of school for the week and in need of some relaxation and vitamin sea. We picked this cruise for the 8 days and haven't been to any of these ports before. I personally think that vacations are what you make of them. They can be as busy as you choose or as relaxing as you choose. No not everything will always be perfect but if you let people or things stress you out then shame on you, it defeats the purpose of vacationing. This cruise was absolutely AMAZING. We have never been on the Sunshine before and we loved the different layout than those ships we've been on in the past. We loved how they had all the food places in the different areas of the ship. We always love the DELI, and GUYS burgers did not dissapoint. We didn't try the italian or wok place except for breakfast so cannot comment on that. They had food/snacks in the Havana Bar and by the Ocean plaza that were never as busy as the lido buffet. Food in the dining room this cruise was superb. Every single night we each tried multiple appetizers or entrees and loved them all.(oops not ALL there was one pasta dish that I didn't like the sauce of) Some appetizers we liked we ordered seconds or thirds of and had no problem getting them served. Lobster night and filet mignon nights were delish, prime rib was done perfectly, in the past we've had problems with steaks or lobster being too done but not this time. Enjoyed a good variety of desserts with baked Alaska being my fave. We did have my time dining every night and it went fairly smooth. We had to wait for a few minutes each night but that wasn't a problem, we just signed in online & it texted when our table was ready so we'd have a drink at the Red Frog Pub or Alchemy Martini Bar. Unfortunately not the same wait staff each night but we still had pretty good service. We also did do breakfast in the dining room most days and the food/staff were just as good early morning. I loved the steak & eggs(yes same filet mignon at dinner) and the brunch mac & cheese was almost as good as Noodles & Company. We definitely put the midnight pizza bar to the test. Hit it all but one night after casino, shows, or piano bar and it was good and very very busy(so take your patience with you). The cruise director MIKEY is awesome. I think he was the best we've seen. Always energetic and friendly. Don't miss the 80's trivia in the atrium bar IT WAS A BLAST. Get seats to enjoy the entertainment and laughs :) His assistant Nicky from England was fun and top notch as well. We did play trivia throughout the week and the hosts were fun and witty. Music around the ship was plentiful and enjoyed by all. We loved Cassidy Rae Wilson in the Piano Bar. It was her last week working so she is back to Australia until the fall, but we hope to cruise with her again. The gentleman that plays on the stairwell outside of the sports bar, pixels photo area, and above atrium bar was so good. I feel bad that I forget his name but he played tunes that everyone enjoyed, oldies thru current definitely a good singer. The duet of Young Patches were pretty good as well they played through different areas of the ship. They are from Cali and definitely look hipster :) RB & The Sunshine Band always had good tunes as well. Their 80s night was great!! Don't miss the Red Frog Bar on this ship . 1/2 price happy hour every day with fish bowls and other special drinks. They have karaoke, shuffleboard and foosball in the back as well. The Punchliner Comedy Club had some good talent for sure. Missed one night but they sure did put smiles on our faces. ADULT SERENITY AREA ALL I CAN SAY IS WOW !! This is the best from our 13 cruises. We've been on Carnival and 2 RCCL and this was just so relaxing and had so much room and on three decks. LOVED IT :) Aruba: what a beautiful place. We spent the day at MooMba Beach, Aruba and it did not disappoint. We changed clothes at the Holiday Inn and very much enjoyed this port. We had booked on our own a sunset sail with The Jolly Pirate and had an amazing time on that 5:30-7:30pm excursion. It was good for adults as well as the several families aboard seemed to have a good time. Curacao: another beautiful place. We spent the afternoon at the Renaissance hotel right at the port. It has two infinity pools and a small beach. It was nice, quiet and very relaxing. Absolutely breath taking and not very crowded at all. You can get a day pass at the resort by just walking up. Amber Cove Dominican: we had heard there were lazy rivers, pools, zip lining, volleyball etc..... right at the pier so we did not make any plans for this day. We slept in, ate breakfast and spent a few hours here. They have $10 buckets of beer and lots of fun stuff to do. You can zip line all day for $20/person. Everyone we saw here seemed to be enjoying themselves. We will definitely do this again. The other couple we were with tried to get a taxi to the beach but it was on the other side of the island and they wanted $60 each way for a taxi, needless to say they enjoyed the area right at the port. PS) As you made read in other reviews from this week DISEMBARKING was not fun. There were delays and our ship arrived late plus we had to clear customs. Lots of people were not off the ship till 10:30 or later and people were pissed.......... This is why cruise lines suggest you fly out in the afternoon in case of issues. Lots of people missed flights etc..... sad for those who had this happen but it is what it is and hopefully everyone made it home safely Read Less
Sail Date March 2019
This is my second RC cruise, 20th overall cruise, this was the most disappointing. I believe in celebrating the positives so I'll start there. Nine days with great weather, met some awesome people and had the BEST/most enthusiastic ... Read More
This is my second RC cruise, 20th overall cruise, this was the most disappointing. I believe in celebrating the positives so I'll start there. Nine days with great weather, met some awesome people and had the BEST/most enthusiastic activities staff EVER (on any ship or line). Now why this got a two star: worst, most bland food of any cruise, Princess held this title for nine years but Navigator of the Seas now claims the title. I say this strictly from Windjammer and late seating main dining. My food was cold or luke warm when it should have been hot, and multiple dishes were straight up bland and flavorless. I addressed this during on board surveys and with waiters and head waiters, and even the staff seemed to know it. When the staff won't even drink the orange juice because it's color water there's a fundamental problem. To be fair the turkey dinner was good and the pizza in the promenade cafe was delicious. Sadly at one point my fellow guests and I questioned if this was a corporate decision to make subpar food included so that you would pay the surcharge and eat at specialty restaurants. I cannot speak from first hand about any of these but three different groups had not been happy with hooked or the chop house either. Biggest complaint cold, bland food. The burritos at Loco Fresh were good but the hours are just afternoon. Ben and Jerrys was tasty and reasonably priced (free soft serve by the pool was not good). Drinks were bad. I thought I would enjoy some fun tropical drinks on this vacation but the flavor and quality was all over the place. Some drinks were too strong and imbalanced others too watered down and flavorless. I'm really glad I did not get the drink package. Best drinks were served by the solarium pool. They were a positive and cheerful staff and most consistent. Schooner Bar was all over the place, some great, others undrinkable. Disappointed that movies in your stateroom had a $12 cost, that's crazy when other cruise lines movies are free. The room was regularly cleaned (loved the magnets on the door to notify staff). The pools were well monitored by lifeguards and after an early rumble for chairs by the pool there was a nice staff member who pulled towels and bags if people didn't show up within 30 minutes. I was impressed with RC that they followed through with this. Muster drill was efficient. Illusionist and ventriloquist were great shows (two of the best ever). Comedians were disappointing. I had a great time on this cruise but I think I'll take a break from this line. I hadn't been super impressed with my first experience and unfortunately this one didn't improve upon it. Read Less
Sail Date March 2019
service was amazing. I want to compliment Nestor, our server for dinner. he made it entertaining and was overall a very cheerful person and made my cruise. the food was amazing and the first time I was full every single night. and trust ... Read More
service was amazing. I want to compliment Nestor, our server for dinner. he made it entertaining and was overall a very cheerful person and made my cruise. the food was amazing and the first time I was full every single night. and trust me, I eat a lot of food. loved the different variations of food they had to eat throughout the cruise especially guy's burger shack. i loved that they had water slides on the ship so you had something to do on the sea day. cabin was always spotless and i loved the towel animals they made especially the heart on the last day of the cruise. i loved club o2 and all the activities they had especially the ps4s. the ship was a lot larger than i expected it to be. so first impressions, amazing. overall, i would definitely sail with them again and i would definitely recommend this to someone else. Read Less
Sail Date March 2019
Best, effortless vacation i have had in years. disappointed with not getting veranda room during bidding but the view of the ocean was quite adequate. there was a lack of current movies shown on outdoor big screen theater. I was less ... Read More
Best, effortless vacation i have had in years. disappointed with not getting veranda room during bidding but the view of the ocean was quite adequate. there was a lack of current movies shown on outdoor big screen theater. I was less than excited to spend my evening with die-hard fans yelling at the screen during March Madness. I was disappointed that the Cruzan Rum and West End Highlights tour excursion that i wanted was not offered. I still made it to the distillery, where we were lied to cause we couldn't take the six bottles duty free that they promised. The walk around the St. George Botanical Garden was too intense for me and didn't show me anything more than i could see at my local botanical garden. I understand that the Whim Estate has not opened up since hurricane maria, but surely one of the other estates was open that could have been substituted. I prepaid for a martinin flight and the Blendtique experience, i was charged $31 on the ship for the flight which was reversed but i was still charged $40 for the bottle of wine that i created which was part of the experience. But the fact i didn't have to go to a muster drill, there was no line to get on or off the ship, and the cabin steward checked on our room twice daily and called me by name was oh so worth it! hands down. Read Less
Sail Date March 2019
This was our second cruise on Celebrity and our first on the Summit. Our first was on the Equinox. New beds were so comfortable and the pillows were wonderful! We were in aqua cabin 1140. Beautiful big balcony at the back of the ship. ... Read More
This was our second cruise on Celebrity and our first on the Summit. Our first was on the Equinox. New beds were so comfortable and the pillows were wonderful! We were in aqua cabin 1140. Beautiful big balcony at the back of the ship. Only three small issues overall. One was that it was tight walking around the foot of the bed with the tv on the wall. Second was the new shower door made it difficult to get in and out of the shower stall. A rather odd design but better than a shower curtain sticking to your legs as you showered. The room was otherwise perfect! Quiet and comfortable with lots of storage space. The only other issue was not with the cabin or the ship but with the bar service. We upgraded to premium drink packages but several times the bars did not have the premium alcohol that was in our package. One time when I specifically asked for a tequila that I could see they had my drink was mixed with a lesser one. Bars were not properly staffed and waits were long. Don’t get me wrong, we are not heavy drinkers but the poor bar service seemed like they were taking advantage of those with the drink packages. The Summit staff was outstanding and our room steward, Ian, was the best we have had in all of our 12 cruises! I love Celebrity and the Summit! This ship overall was absolutely gorgeous. We enjoyed our meals in Blu but also visited the buffet for breakfast and afternoon snacks. The production shows were not our favorite but the performers were very good. There was nothing to complain about and the shows were all different. The music at the Sunset Bar was also enjoyable. We could hear it from our aft balcony and enjoyed it each night. Read Less
Sail Date March 2019
We recently returned from a partial Panama Canal transit aboard the Zuiderdam. This was our tenth cruise on a Holland American vessel and as always we were very satisfied with the voyage and especially the service. On the one occasion ... Read More
We recently returned from a partial Panama Canal transit aboard the Zuiderdam. This was our tenth cruise on a Holland American vessel and as always we were very satisfied with the voyage and especially the service. On the one occasion when we complained of an issue, after resolving the issue, Holland America staff made multiple attempts to follow up to ensure we satisfied and even sent a complimentary bottle of wine as an apology. We had a very large Vista suite cabin #6076 midship on the port side. From our spacious balcony we seemed to always be on the side with the port view so the view was much more interesting. I also must note however the continual creaking of the boat when there was any sort of sea motion. It did make a good night’s rest a little harder. Highlights of this trip was the cave excursion in Aruba and the train trip across the isthmus of Panama, which included a stop at the visitor centre for the new larger lock complex. We appreciated that the captain periodically opened the bow area for passengers to get a better view of what was ahead when sailing. Food and service were up to the usual HAL standard. We were a little disappointed with the entertainment as many of the shows were the same as we saw on our last cruise a year ago. However, I must single out the steel band that performed twice during our trip as being excellent. We very much enjoyed the performers on the Lincoln Centre stage, though the Billboard pianists were nothing special. There were many other interesting shipboard activities during the several sea days, most particularly America’s test kitchen and the lectures done by members of the excursion team. As always, the excursion team themselves functioned extremely well for the duration of the voyage. We ate most nights in the dining room, with two nights at Pinnacle. All meals were very tasty but in most cases not too much food. We used the Lido only for breakfast and lunch but most times went outside as the inside dining areas are both crowded and noisy. I heard some people complaining about the relatively sedate nature of evening activities during the voyage, but if you want dancing and late night entertainment, you are best served by a line such as RCC or Disney that caters to a younger demographic. HAL has changed their internet packages to be based on data used rather than time online. I liked this approach better as our data needs are low. Prices have also been reduced though response time still needs improving. We have booked three additional cruises on HAL ships over the next 18 months so I think that tells you all you need to know about our ongoing satisfaction with this line. Read Less
Sail Date March 2019
We knew going in the Fascination is an old boat, but it has a great itinerary and only one day at sea so we went ahead and booked. Overall we were more impressed than we expected. We were a party of 5, two parents and teenagers aged 19, ... Read More
We knew going in the Fascination is an old boat, but it has a great itinerary and only one day at sea so we went ahead and booked. Overall we were more impressed than we expected. We were a party of 5, two parents and teenagers aged 19, 18, and 14. The cabins are very clean and look updated, no wear and tear to be seen (and we were on the Riviera, so bottom deck). Beds and pillows are comfortable. Bathrooms were also very clean. There is a hair dryer in all of the rooms (online information said there was not). Plenty of closet space, but the safe is not large enough for a laptop. We had no issues with anything missing from our room. There's only one standard outlet in the room and one in the bathroom (the kids struggled for charge time!). Our room steward was attentive and friendly. Around the ship you could see a little more wear here and there, but overall not much. The public bathrooms were all clean and look recently updated. The decor is a bit out of date, but didn't detract from a good cruise experience. The ship was full, but we had no trouble finding a pool chair on the sea day (or in the late afternoons) and other than the buffet you didn't really feel too crowded. Getting on and off the ship at the ports was very easy and organized. The ports are great. We did the social WiFi for the kids and the basic WiFi for my husband and they worked fine with the exception of one day. We struggled a bit with the entertainment staff, while they were very friendly and outgoing they seemed to be screaming into the microphones, both out at the pool and inside during bingo. I am sure they have to have the volume up for some guests, but it was always so LOUD and sometimes distorted. We did not attend any of the evening shows or entertainment except the 80's dance party on the Lido deck, which was fun. We would recommend the mini speedboat tour in St. Kitts, and the Golden Eagle Catamaran on St. Maarten. Both were excellent and well run excursions, booked through Carnival. In Barbados we went to The Boatyard, which was a great day. Just get off the ship and go to the taxi stand and say the boatyard, it's $5 each to take a shuttle there and they will shuttle you back in the afternoon. It's $25 each to get into the Boatyard and that includes a beach chair and umbrella and one drink each, plus a short snorkel tour on a boat you board right off their pier. It was the best snorkeling we did all week, we saw several stingrays and a sea turtle. Food and drinks were good and not too expensive, and the staff was really friendly and fun. We had a great day there and highly recommend. I recommend getting the Carnival trip insurance, we ended up with cancelled flights that caused us to board the ship at the first port in St. Thomas. Carnival was very accommodating, they allowed us to cancel our excursion we had booked through them for that port with a full refund and arranged for our check-in that day. Upon return home I submitted the receipts for trip delay and baggage delay along with a letter from the airline explaining and we were reimbursed right away. The only real disappointments were the buffet, which is laid out poorly. You have people coming and going with strollers and wheelchairs and not wide enough spaces. The ice machines were working sporadically in the buffet and outside by the Mexican/ burger joint. Then workers would be using the ice machine to fill up glasses when customers were trying to get ice. Didn't seem to be a good system. And they seemed to be doing work continuously around the ship, varnishing railings and closing stairs, along with loud drilling. It made getting around a challenge. You would think they would take a week off and just do all the projects at once. Food was good, drinks are good but of course pricey (we don't drink enough to justify a package). We only ate in the dining room one dinner and it was fine (we aren't foodies). We wouldn't go back on this ship, but that's only because we try and go new places on each trip. If you are looking for a way to see these islands, we would recommend this cruise. Read Less
Sail Date March 2019
We had a wonderful cruise vacation on Carnival Fascination sailing from San Juan, Puerto Rico. The number of island destinations was the main reason we chose this cruise (Charlotte Amalie, St Thomas; Bridgetown, Barbados; Castries, St. ... Read More
We had a wonderful cruise vacation on Carnival Fascination sailing from San Juan, Puerto Rico. The number of island destinations was the main reason we chose this cruise (Charlotte Amalie, St Thomas; Bridgetown, Barbados; Castries, St. Lucia; Basseterre, St Kitts; and Phillipsburg, St. Maarten). We were happy we selected the FTTF (Faster To The Fun) as we were able to board the ship near noon on our sailing day and disembark early. As well as obtaining the early seating for dinner and priority service at Guest Services. Boarding at San Juan, was the worst part. People stood all around the outside of the dock area in no real discernable order. Thinking we were in a line for early boarding, we were stopped from entry when the people in front of us had a 2 pm board time. We kept trying every employee and finally gained admittance around 12:30. Later, we found out that this cruise also boards people at St. Maartens and (we think) St Thomas-which adds to the confusion in Puerto Rico. It seems that ALL passengers must be off the ship for 4 hours in San Juan for customs-including those who are not boarding at San Juan. So those people-who have valid sea passes are also waiting around trying to re-board. There should be a better way to allow those with sea passes and noon boarding unfettered access to entry. The ship is smaller and originally put into service in 1994, but they continue to update as recently as 2013. What our balcony cabin E249 lacked in a more modern bath area, was made up in the automated floor lighting when you got up at night, as well as the window beside the door to the balcony. We Love Guys Burgers (and fries) and had them continually! Plus we enjoyed the Blue Iguana for great Mexican food out by the pool. Also we Love that the ice cream is available 24/7! We enjoy dining in the main dining room and were not disappointed with the food, the service, the presentation or Lobster Night! Our main waiter, Elmer, is wonderful anddeserves recognition. As well as Ronnie and Yasa who assisted with our fine diningexperience. And finally, our cabin steward, Marlon, was one of the best we have ever had among allour 30 years of cruising. In St Thomas, we chose to walk around the town and stopped into "Pirates TreasureMuseum" for $16 per person and spent several hours learning about the shipwrecks,seeing items found below the sea, reading diary entries, and even speaking withCaptain Jack Sparrow's little brother. We recommend this adventure. At Barbados, we didn't take a cruise tour either, choosing instead to take a taxi to the George Washington House and Garrison Tunnels. This is only about a mile or so from the dock. The tour guides are knowledgeable and pleasant for both the restored home as well as the newly found Garrison Tunnels. Again we recommend. At St Lucia, we opted for the Carnival excursion of the Catamaran Cruise to the Pitons and were very pleased. The catamaran crew was wonderful, the scenery from the shoreline was amazing and we were able to stop for about a half an hour to walk along a little beach. For St Kitts, we chose the Highlights & Brimstone Hill Fortress sold by Carnival. Here our bus driver allowed a woman at the entrance to Brimstone (a Brimstone employee?) onto our van who pressured us to rent a device to tell us about the Fortress. However, the device repeatedly tells you to find "stop # blank on your map"-but there is no map! You have no way to know when to listen to your information at what location. Do NOT purchase this scam at the Fortress. Finally, we chose the new Rainforest Adventures St Maarten for the Sky Ride. The viewsare incredible and the Flying Dutchman looked like a wild ride! This is a definite GO. The only glitch we had was with our return flight, which we chose. The Boeing 737 Max 8's were downed days before our cruise. We called our airline, Southwest Air, and wereinformed that since neither nonstop flight to or from San Juan|Baltimore MD were onthe Max 8, there would be no problems. The flight to our cruise had no issues. However, when we got off the cruise at the end of our vacation, we found that Southwest had cancelled our return flight while we were at sea and then failed to notify us. Later we were informed that the Carnival system must not interact well with the Southwest system and that is why Southwest did not notify us of the change in our return flight cancellation. Instead of taking our confirmed nonstop flight at 2:50pm to Baltimore, we waited at the airport with ALL our luggage until 4 hours before an 8 pm flight to Orlando Florida. Southwest did give us a lunch ($10) and dinner ($14) voucher, but did nothing to help us with a room overnight in Orlando where they stranded us. We called Southwest following our trip and found that Southwest will only hollowly apologize. The $130 we paid to have a room to sleep was an additional expense that is our problem. We used to think Southwest was a premier airlines. It was disappointing to see how they reacted when a problem arose. At the very least, we now know. Again, Carnival has given us a wonderful vacation. You really should go on this one. Read Less
Sail Date March 2019
We had a wonderful time on the newly refurbished Navigator. We chose this cruise because we had always wanted to see the ABC islands and this was a nice 9 day out of Miami, saving us airfare to Puerto Rico. We had sailed on Navigator ... Read More
We had a wonderful time on the newly refurbished Navigator. We chose this cruise because we had always wanted to see the ABC islands and this was a nice 9 day out of Miami, saving us airfare to Puerto Rico. We had sailed on Navigator before and were excited to see her after this impressive refit. We booked a balcony and travelled with my sister's family who has kids the same age as ours (10 and 12). We had adjoining rooms and were able to open the balcony door to share the space. As with anything there were some hits and some misses that I will summarize: Hits - the new water slides are great. By far the most fun we have tried at sea. The two person raft slide was perfect to go down with our kids. - the addition of a splash pad for the little ones was appreciated by several families - the new El Loco Fresh was a hit. Great tasting Tex Mex fajita style food that was included at no extra charge. Nicely located by the pool for lunch or a snack - the new sports bar was very popular - they actually had a professor of astronomy on board giving lectures. They were fascinating and our oldest loved it - the new ice show was a great production with some effects I've never seen before - The evening shows were entertaining. The Royal productions shows had very talented singers and dancers. The comedians were hysterical. - this itinerary was all we hoped for. We thought Aruba would be the highlight, but snorkeling at Bonaire was simply like swimming in an aquarium. Truly an unspoiled gem Misses - the new Johnny Rockets Express was disappointing. The food was good, but it is now an open area next to the pool. You lose the charm of dining in a 50's diner and no more dancing and singing staff. The pool noise was so loud that the manger actually had to unplug the speaker near Johnny's so that the staff could hear what people were ordering. - speaking of noise, I lost count of the number of people wearing noise cancellation at the pool deck. Someone had it turned to "11" ! - our cabin was disappointing. Our glass door to the balcony had a wind leak. We had maintenance out twice to fix, but they could never get a good seal. For a ship just out of dry dock, they had not fixed some of the basics. Also, the door that lets you merge two adjoining balconies would not latch and would bang around if you didn't keep it closed. Definite design issue here. - the ship definitely is more crowded. The staff told us that with the additional cabins and 3rd or 4th person bunks, they could cram an additional 1400 people on Navigator. You noticed it at show times, dinner seating and elevators. Not horrible, but definitely noticeable. - the crew as a whole seemed to be finding their feet. Not sure if it is because they came out of dry dock 2 weeks prior, but there seemed to be a lot of scrambling. Two of our dinners took 2 hours+ for no really good reason. Our cabin steward was simply the worst we ever had with Royal. Barely was seen and often didn't get to our rooms until lunch time and around 9:00pm at night - we wanted to do the Escape Room but had to pass. They charge $20 per person regardless of party size. If the 8 of us signed up it would be $160! We could do 4 escape rooms back home for that much. Also, no children under 12 were permitted, so we passed. I never talked with anyone that had done it the entire cruise. I'm guessing it won't be around long. - the Main Dining Room was good most of the time. My concern is that the menu choices seem to be fewer and fewer with each cruise. For all that, we had a wonderful time. I don't want to give the impression that I'm one of those people that complain they are on a cruise! Just want to give you an honest assessment. The ship is beautiful with lots of great spaces and features after this refit. The ABC's lived up to their billing! Nine days was just right for us!!! Read Less
Sail Date March 2019
We have sailed on the Silhouette previously. Love the ship, perhaps our favorite Celebrity Ship. We were in a Celebrity Suite. Check in at terminal 25 went quickly. We were on the ship about 10:30 AM. We proceeded to Michael's ... Read More
We have sailed on the Silhouette previously. Love the ship, perhaps our favorite Celebrity Ship. We were in a Celebrity Suite. Check in at terminal 25 went quickly. We were on the ship about 10:30 AM. We proceeded to Michael's club and met Vanessa, the Michael's Club concierge. She was great and helped to facilitate multiple reservations. We also saw Rose, the Captains club Hostess. She as always was great. We had lunch in Luminae. The staff also was always meeting our needs for special requests. However, we preferred the specialty restaurants for dinner. We then proceeded to our suite at about 1:00. Our butler Surin was also excellent- enjoyed breakfast on our balcony and in the suite. We used to get white table clothes, but apparently no longer used. Su our stateroom attendant was also wonderful and keep our suite immaculate and well stocked. We even found Maja from the shops excellent. The entire staff was great. We had dinner in Qsine- which was changed to a wonderful show and dinner venue. It was better then any Disney dining room experience. While I really enjoyed the old Qsine menu, we did dine in Qsine twice on our cruise. We also enjoyed dinner at the Tuscan grill and Murano's. Our favorite specialty restaurant, the Lawn Club grill was excellent, we also had dinner at the Lawn Club Grill twice. We enjoyed spending time in an Alcove on Sea Days and had excellent service from the Alcove team. Only negative comment is when we went to the sunset bar near our alcove, we experienced horrible offensive Cigar smoke from two smokers. The wind allowed to smoke and smell to move into the no smoking area, as the smokers sat on the board of smoking and non smoking- Celebrity has a great no smoking policy in the Casino, and all internal areas of the ships. However, cigar's should be banned from the ship. The Captain Georgios Latrou was visible throughout the cruise- always a smile . We enjoyed taking photos as we had the photo package- what fun and great picture memories. I had my hair styled twice by Jose who was also great. Didn't use any other spa services. The shows were disappointing. Celebrity clearly dosen't invest in entertainment. Mostly one guest performers a night- also a couple of production shows that were poor. The dancers and singers talented by the shows had no substance. For great shows, we love Royal Oasis class ships. The internet was great- no connection problems. Disembarkation was easy and fast. We also were able to use the luggage valet program which was excellent and very worthwhile. We had laundry done- and I just recommend that you limit what you launder to underwear, sleepwear and tee shirts that aren't expensive as they use very hot water and detergent. We loved as usual, lthe Martini Bar. Didn't participate in any enrichment activities as non interested us. As always Cafe Al Bacio was wonderful. Enjoyed spending time their daily. StilWell at Al Bacio was great- he remembered my name and order. The ports were great, Aruba, Bonaire, Curacao and Grand Cayman. I am sure we will sail on the Silhouette again! Read Less
Sail Date March 2019
We chose the Southern Caribbean cruise because we enjoy warm weather after a long stint of snow and ice in Ontario, Canada. We sailed a similar cruise on Jewel of the Seas before. Ship - some wear but not noticeable unless someone was ... Read More
We chose the Southern Caribbean cruise because we enjoy warm weather after a long stint of snow and ice in Ontario, Canada. We sailed a similar cruise on Jewel of the Seas before. Ship - some wear but not noticeable unless someone was really looking. Promenade with shops and cafe and pizza was very good. No pushy sales people. The sports area was a bit tucked away though. Plenty of chairs/loungers even on our sea day. Entertainment - good. Same ice show was on 2 days at 2 different times. Good variety. Dining - requested a table for our group of 6. Unfortunately our head waiter had a new assistant waiter and service was slow as molasses. We were usually the last or almost the last to leave the dining room while a couple (also serviced by same waiters) received everything first. Ex: they had dessert before we received our appetizers. Also requested savory bites but was told could not provide :( People - everyone was very friendly. No issues with staff or other guests. Was a bit worried given the many negative reviews, but no issues at all on the cruise. St Thomas - we went to Sapphire Beach and surprisingly there was a water spout to wash off. Bar service and restrooms were available. Our ship docked at Crown Bay so there was an extra cost to go to downtown shopping. Antigua - had a great tour with Gordon Tours. For our group of 6, adults were $40/adult - Jerome was our tour guide. Everyone in our group really enjoyed the tour especially the visit to Nelson's Dockyard. Would suggest more time at the Dockyard as there was a lot to see. Barbados - visited the Boatyard for the first time and it was good. $25/person. As expected given our late docking there were no chairs/umbrella upon arrival. We made due under the pier and very nice people offered theirs when they left. Could not go on the boat to see the turtles even though we signed up right after arriving. Not worth it for us in the future as no guaranteed chairs/shade; not interested in inflatables; turtle boat dicey; last return back to cruise ship with them was 2hrs before all aboard. St Lucia - had a great time doing the Triple Adventure (jeep safari, zip lining and waterfall) with Treetop Adventures. Our guide was Erika/Sunshine. Gave a brief history during the Jeep Safari (tour portion was just ok). Zip lining was fantastic! Safety was huge plus. Groups have 2 guides for the zip lines. One guide goes first to the end of the zip line while the other guide hooks each person and tells you when to go. Way more safe zip lining with them than in Quebec. Afterwards, we had a provided burger and drinks at the waterfall. No "hike", just short walk. St Maarten - we went to Orient Bay and did parasailing and jet ski. We rented 2 chairs & umbrella for $30. Place with red umbrellas even had an outdoor shower. Short walk to other area including Le Macaron (to die for French pastries). There is also a guy who walks around with a wheel barrow selling coconuts. San Juan, PR - we had surf lessons at Pine Grove Surf Club (great instructor) on the Carolina side. Instructor is very patient. $55/person for lesson. Easy to find, just go on the Carolina beach to the right of the Ritz Carleton and there is a tent. We previously had lessons from Wow Surfing but they were rude when we emailed to book again. Kasalta bakery/sandwich place in Parque (close to Condado) - good place for breakfast. Ask for English menu. El Vagon food truck with seating in Miramar - delicious and reasonably priced. Miramar food trucks in Miramar - went there on Sunday around 1PM and there was only 1 food truck open. Went to nearby El Vagon instead. Bebo BBQ near airport - tasty and very cheap. However, salty and no English whatsoever. Read Less
Sail Date March 2019
I loved this ship everyone on it was so nice, The service was amazing! if you have never cruised RCC do it you will meet some cool people and have a blast. I loved st kits of the most beautiful islands I have been on. if you don't ... Read More
I loved this ship everyone on it was so nice, The service was amazing! if you have never cruised RCC do it you will meet some cool people and have a blast. I loved st kits of the most beautiful islands I have been on. if you don't like to wait or want to have some nice extras I would say get the KEY it cost 19.99 a day if you get it on sale, other wise it 24.99 a day. I will get it every time I am on a RCC cruise I loved having wifi it was so nice being able to talk to my family while I was away, plus we got on the ship very fast and have a grate lunch at chops grill. I had the best meal of my life and wonderland the food looked great and tasted amazing! I only have one complaint and that is American icon the restaurant just doesn't run well the servers and good just takes a long time to eat, Silk is grate though Malcom dose a grate job the food was always timed right not to fast or slow. Read Less
Sail Date March 2019
This was the 12 day Southern cruise. Filthy ship! The room was disgusting a balcony room! The bathroom had mould in the shower and near the sink! We had to buy our own tissue at port the room didn't have any. The room attendant ... Read More
This was the 12 day Southern cruise. Filthy ship! The room was disgusting a balcony room! The bathroom had mould in the shower and near the sink! We had to buy our own tissue at port the room didn't have any. The room attendant didn't do a good job cleaning! Basically all he did daily was make the bed and give us fresh towels! I had to tell him after a week please change the sheets and the bed is hard as a rock! Balcony was filthy from previous guests! The carpet in the room looked like it had never been cleaned! Not our first cruise this was number 13 but we will stick with other cruise lines. We both got very ill from the AC in the room the vents were full of 2 inches of dust! Throughout the whole ship it was just very dirty not what we are used too. Buffet area was dirty along the edge of the windows old food crumbs and stains! We both got some kinda bug on this ship and talking to numerous people we were not alone! Might have been because it was a filthy ship! We wiped down everything in our cabin upon arrival. Food in the buffet was gross by day 5 they kept putting out the same food just reheated yuck! We saw them put out the same white rice day after day for 4 nights and by day 3 it had turned a nasty yellow colour from being reheated too often! Just gross! Entertainment was a snooze fest in the evenings. Speciality restaurants, we tried Jamies that was the best service and food on the ship! The steak place was meh, service and food was not worth the money! Shopping on this ship is a joke, no selection and prices were insane! Lots of staff were getting off for vacation when this cruise was done so they were not too interested in working much! Overall this was the worst cruise ever and its the second time with RCCL and last! We paid quite a bit for this cruise and it was like throwing away money! The solarium was packed everyday could never find seats and towel hogs throughout the whole ship and they really did nothing about it. Pool water was very cold. Save your hard earned money and try another cruise! Read Less
Sail Date March 2019
My husband and I are seasoned cruisers doing so several times a year. This was our first experience in the Haven as well as on the Breakaway. We booked a Haven Courtyard Penthouse suite located on deck 15. The suite was a perfect fit ... Read More
My husband and I are seasoned cruisers doing so several times a year. This was our first experience in the Haven as well as on the Breakaway. We booked a Haven Courtyard Penthouse suite located on deck 15. The suite was a perfect fit for two people, a tight fit for three. Embarkation day in the port of New Orleans was very smooth and easy. We received our room keys at the Haven registration desk and were then escorted to a private waiting lounge. The lounge was a little lack luster and drab and to be honest, I would have preferred boarding with the masses than to wait for a private escort directly to the Haven lounge. But wait we did and after a short while, we were escorted into a private elevator and taken to the Haven where we were greeted with a cocktail and given an orientation by the concierge. The Haven lounge is beautiful and the outdoor courtyard was a favorite of ours. We especially enjoyed the convenience of the Haven bar and waited very little for a cocktail. All of the Haven staff were extremely accommodating and attentive. Our stateroom was located on the same deck as the thermal spa which meant a very short walk through a Haven guest entrance near the gym. We enjoyed the thermal suite every day and feel it was worth the money we spent. I loved the flavor infused water and the bath robes that were always readily available. My favorite part was the thalasso therapy pool and its wonderful massaging jets. My only gripe would be that the hot tubs weren't really very hot. More like a warm tub, at best. We ate in the Haven restaurant three out of the seven nights and each time was very good. Though the menu didn't change, there was enough variety to suit our tastes. We also ate in Cagneys, Ocean Blue, and Le Bistro. our favorite was Le Bistro for its escargot and exceptional french champagne. We ordered a bottle at $95 but received 20% off...a splurge but after all, it was our wedding anniversary. The entertainment was lively but some was quite taste specific. We really enjoyed Burn the Floor but walked out of Rock of Ages. The show was very long and quite loud. They needed to disclaim that it lasted 105 minutes as the duration interfered with our dinner reservations. I thought the story line was cheesy and, I just didn't like it. But that was about the only thing I didn't like. We really enjoyed the waterfront area and would book the Breakaway again just for that. We didn't use the main pool area all that much but found there to be a lot of activity that would appeal to all ages. We did enjoy the water slides but didn't get a chance to do the ropes course. Something for next time. Over all, we had a fabulous time. I was a little leary after some of the reviews I read recently, but believe that all trips are what we make of them. For us, the staff and crew seemed to go out of their way to make us feel welcome and appreciated. Every NCL employee, from officers to cleaning crew, greeted us with a smile and hello. Good job Breakaway! Read Less
Sail Date November 2018
It was my kids birthday celebration also their first time on a cruise. I feel that employees need to be more friendly and also outgoing. When you ask someone something it like they got bothered. Also need to have at least a certified ... Read More
It was my kids birthday celebration also their first time on a cruise. I feel that employees need to be more friendly and also outgoing. When you ask someone something it like they got bothered. Also need to have at least a certified person in the splash for kids in case their is a disable child.. my room attendant need to be more nicer and have a better attitude with people. Now the best time we had was at dinner time in savor or taste thanks to a wonderful team who was run by a great manager mr gruden. Need to have lil more water area for younger kids. Also have more dining selections to other restaurants instead of just three. Need better food selection for room service. Should not have no additional charges if you have a package already. Ship was very beautiful must say. Again thank you to a wonderful dining time by mr mr Gruden Read Less
Sail Date July 2018
This was my first cruise with Princess and as a result of my experience, it will definitely be my last. Prior to booking, I had this impression that Princess was an elite cruising brand. I expected more of them than I would a Carnival, ... Read More
This was my first cruise with Princess and as a result of my experience, it will definitely be my last. Prior to booking, I had this impression that Princess was an elite cruising brand. I expected more of them than I would a Carnival, Norwegian or Royal Caribbean cruise line. I could not have been more wrong. Let's start with the PROS since its a short list. PROS: Embarkation - Princess is very organized. I was on the ship in less than 20 minutes from my arrival to the pier. I have NEVER gotten on a ship that fast before. There was no haggling to buy onboard packages and no pressure to take pictures. It was the most quickest, easiest embarkation I have ever experienced. Shore Excursions - I really liked that while the Excursions desk was not always manned that they had iPads at the desk so I could book excursions during their non-operating hours. I struggled whether to add this to the CONS list really, because the Excursions desk was closed before and during our sail away period, but I do like that I had this as an option. I like to book my excursions as soon as I get on the ship. I later learned I could have booked them in my room via the TV. Entertainment - I really enjoyed some of the musical talent on this ship. I learned of some new artistic gems like George Thursting that I now follow through social media. Love them. Folks, that's where my PROS list ends. Let's dive into everything that made this cruise horrible and left me vowing to NEVER cruise with Princess again. CONS: Bed Bug (in Room B249) - I usually don't sleep much, if at all, the night before a cruise, because I am busy packing and getting my house (and life) prepared for my extensive departure, so I usually make up for that sleep the first night on the ship. This cruise was no exception. I grabbed a bite to eat and booked my excursions once I got on board and I headed straight to my room to snooze. After we set sailed, I got up to grab something out of my bag and when I returned to the bed I noticed what looked like a bed bug crawling over the duvet cover. I screamed! I ran outside where the cabin steward was. He came in looking embarrassed, but not surprised, and scooped the bug into a glass jar. I was mortified. All I could think was how grateful I was that I had not unpacked yet. I did NOT want to take any of these critters home with me. I hear bed bugs are horrible to get rid of. I went straight to the reception desk to report it. Its the first night, so there's a long line. I patiently wait. When I get to the line, the service desk rep (Ignacio and Aracelli) said there was not much they could do besides send someone to investigate and clean the room since the ship was sold out. They did not offer me some place to sit or rest at during this 2-hour investigation. They did not offer me a complimentary beverage or meal. They did not apologize for the inconvenience. They did nothing, but "investigate." I stood on the side of the reception desk for 2 hours exhausted. I finally got back in line to see if there was an update, since NO ONE spoke to me during those 2 hours and only after I got back in line did someone call to check on the "investigation" and that's when I was told they were done and they did not find anything else (meaning another bug). For all I know, the investigation could have been completed an hour earlier. I return to my room alone. Visibly shaken, they did not offer to escort me to my room to reassure me and show me their findings. No one was there when I arrived. It was hours later when the cabin steward supervisor and my cabin steward returned to tell me the supervisor found nothing. I asked if I would be able to get checked by medical - something the front desk rep said I would be able to get as a courtesy to check for bed bug bites - and the supervisor told me NO. He said the ship doctor is not like a doctor on land, they're expensive, so I would have to pay for this myself. Um... OK! I was done after this. Done. He treated me like I was an inconvenience. Very hostile. I never unpacked my bag. I kept it closed the entire cruise and I checked my room for bed bugs each and every day. I tried not to let this ruin my trip cuz then I would definitely be on the losing end. I tried to make the best of it. Ship - Its old. Real old. Very dated. There's rust, mildew and mold everywhere. While I stood in line at the guest desk, I noticed there were multiple leaks from the ceiling. Also, the layout makes no sense. They give each deck a name. For example: Deck # 11 is named Baja and Deck # 15 is named Lido. Instead of referring to the deck number, you had to learn the deck names, because that is how they were referenced. It was so cooky. Then there were only so many elevator banks. I believe there were three or four for the entire ship and one or two of those only went to a few floors. There were no machines for people to add money to their room card/key. Everything went through the very incompetent guest desk. And they had to escalate everything. No one at the desk could make a decision at their level. No one was empowered to just do common sense things for guests. While I waited for my bed bug investigation, I heard a man with Platinum Level Status get upset over his beverage package and how someone screwed it up. I stood there thinking: If this guy is a loyal Princess cruiser and they treat him like that, how should I expect them to treat me? Not good, folks. Not good. Dining - I actually like the seating in the buffet dining areas. I liked that there were pub seating that looked directly out the window, so if you're a party of one you're only taking one seat and not an entire table. That's where my likes end. The food options were very limited and buffet small. It was about one-third of the size of the buffet area on the average Norwegian ship. Horrible! I made due, but I was just shocked. In Conclusion: The pros definitely did not outweigh the cons. I cannot justify the cost of the average Princess cruise for me to try the brand again. Outside of wanting to experience the Princess brand, I really chose this sailing because it was going to the ABC islands and it was full of smart at sea days. Heed my warnings. If nothing else, stay away from this ship unless you've cruised it before and know what to expect. Read Less
Sail Date May 2018
The cruise was very enjoyable and we had a great time. Cruise staff were excellent. Shore activities were great - particularly the trip to the Pitons to snorkel. All a very professional approach until the return journey which became ... Read More
The cruise was very enjoyable and we had a great time. Cruise staff were excellent. Shore activities were great - particularly the trip to the Pitons to snorkel. All a very professional approach until the return journey which became a party - the crew were great - the shore staff even called us the party boat as we arrived back at the dock with minutes to spare music blaring and everyone still dancing. Emma the shopping director was excellent and she provided excellent advice for the in-port shopping. Cabin Steward was great and always upbeat - a morning chat was the perfect way to start the day. Main dining staff were great and very attentive - always willing to go the extra mile to ensure our dining wishes were met. Chops Grille was very disappointing - we had better steaks in the main dining room but Royal Caribbean didn't want feedback on our dining experience. Read Less
Sail Date April 2018
we cruise every year for vacation on Carnival and always plan our stay prior to our sailings around local breweries close to the port. So imagine how happy we were to find out the newest most awesome Vista had a brewery on board!!! oh ... Read More
we cruise every year for vacation on Carnival and always plan our stay prior to our sailings around local breweries close to the port. So imagine how happy we were to find out the newest most awesome Vista had a brewery on board!!! oh and you could take tours!! We were told by staff both on the phone and in the cruise terminal ( all carnival employees) to go straight to the brewery because the brewery tours would sale out super fast (additional 15 bucks per person) so that is what we did... only to be told that there would be NO BREWERY TOURS this sailing because the brew master was not on board and they did not have a fill in. There were about 15 other people that were there doing exactly what we were doing that were also disappointed. When we spoke to guest services they had no response and did not seem to understand that this was an issue. The 2nd issue that we had was the kids EVERYWHERE running around with no supervision... they took over the pools, the hot tubs, the dining areas (we paid extra to eat in the steakhouse as we have done the past 5 cruises only to have a 6yr old kicking and screaming in the floor no less while staff and the parents just ignored it), they pushed all of the buttons on the elevator, laid on the stairs, knocked on doors and ran away at 3 am ( this happened 3 different nights on our vacation and each time when i called guest services the only response i got was " we will send someone".... that someone never came) The 3rd issue was there is NO ADULT ONLY POOL like on other Carnival ships! you have to fight all of the kids splashing you in the face and kicking you! 4th issue you have to pay extra for everything overall the quality was poor the customer service was poor, the layout was poor, everyone just seemed to not care. luckily for them i have had 8 other wonderful cruises so i will give them a chance to redeem themselves but had this been my first time i would never ever cruise with them again. Read Less
Sail Date April 2018

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