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6 Helpful Votes
Sail Date: May 2019
After some amazing cruises with TUI and Royal Caribbean, we chose to do the Norwegian Fjords primarily for the scenery. Sad to say Gerainger aside we didn’t see too much of the Fjords and spent a lot of time on choppy sea. Trips further ... Read More
After some amazing cruises with TUI and Royal Caribbean, we chose to do the Norwegian Fjords primarily for the scenery. Sad to say Gerainger aside we didn’t see too much of the Fjords and spent a lot of time on choppy sea. Trips further into the Fjords were available but at a price. The ship wasn’t clean at all. Many windows were filthy, and some of the public areas were extremely dusty. We ate in the Windjammer as like many other cruisers we didn’t feel the need or the urge to dress up. As ever the awindjammer food was plentiful, varied and of a high standard. The captain of the ship was very conspicuous by his absence, making rare appearances and hardly any announcements. Probably the most disengaged captain we have ever experienced. Same could be said of the Cruise Director who although very pleasant could have done a lot more to liven things up. His job was made much harder by the lack of quality in the production team. One singer Suzanne was excellent but the remainder were amongst the worst we have ever experienced on our cruises. The headliner acts were also poor compared to other cruises apart from the Barricade Boys who put on a great show. As a consequence the theatre was never packed out. Overall the cruise lacked atmosphere, and would make us think seriously about using Royal Caribbean in the future. Our experience was further dampened with the spa staff failing on 4 occasions to correct my wife’s hair salon bill after over charging her. This was put right by guest services on the final morning. Also we had to vacate the ship at 8:15 am despite our flight home not being until 17:55, an extra 4 hours on the ship was offered at $44 each, which essentially meant sitting on the ship with no access to facilities apart from lunch in the Windjammer. We chose to endure 9 hours at the airport instead. We met some nice people whose views were much the same as ours. We would have happily come home after 3 days but decided to make the best of a bad job. Read Less
4 Helpful Votes
Sail Date: May 2019
We chose this cruise as my husband wanted to see the Fjords and photograph the landscape. I read all reviews prior to going on the cruise. All I can say is that I think we must have gone on a different cruise to everyone who had ... Read More
We chose this cruise as my husband wanted to see the Fjords and photograph the landscape. I read all reviews prior to going on the cruise. All I can say is that I think we must have gone on a different cruise to everyone who had negative comments about Azura. Our cabin was spotless (a balcony cabin), the cabin steward was excellent and cleaned the cabin twice a day. Couldn't complain about him. The Freedom Dining restaurant was very good with excellent wine choices. Only negative about the food was the buffet restaurant on Deck 15. The behaviour of some of the passengers who used that restaurant is questionable and the state of the tables was not nice. We didn't see much entertainment as that isn't our thing - we did see a couple of singers and had drinks in the Brodie and Manhattan bars. The service from staff was, on the whole, very good. They had to deal with some very annoying passengers so I think that they handled situations with professionalism. Well done to all of them. We enjoyed the gala night and the opportunities to dress up. Some people didn't embrace this and made no effort whatsoever - I think that the staff should have informed people about this. On the whole - it was a good experience. We will definitely go again. Read Less
5 Helpful Votes
Sail Date: May 2019
We are veterans of twenty cruises and this was our first time with P&O, we chose a seven night trip to the Norwegian Fjords leaving from Southampton. Parking was superb, boarding efficient our bags were outside our cabin by the ... Read More
We are veterans of twenty cruises and this was our first time with P&O, we chose a seven night trip to the Norwegian Fjords leaving from Southampton. Parking was superb, boarding efficient our bags were outside our cabin by the time we got there, room attendant excellent and beyond reproach. The ship itself was just dull, no wow factors at all everything Brown and beige. The shops were likewise dull with low end products nothing exciting on show. Food in the main dining room just not good same menu every day with a couple of changes not well presented and everything was just bland. The waiters were indifferent to rude, never introduced themselves just took orders and slapped the food in front of you. The buffet option was so small and cramped to be a joke the food simply dreadful. The late night snack options a joke. Entertainment was a mixed bag, one funny comedian one that should have been sent home. A couple of good tribute bands and an excellent rock headliner show. Day time offerings poor. Drink prices very attractive compared with RCL and Celebrity around £5 to £6 for a cocktail. Staff generally just not helpful or up to the standard we have learned to expect. We heard to of them chatting about passengers and laughing at them, to my mind totally unacceptable. Our first and last trip with P&O Read Less
23 Helpful Votes
Sail Date: May 2019
Having cruised with Celebrity many times we are Captains Club Elite members. We have always found them to be the best cruise line having cruised with Cunard, Royal Carribean,and P&O. The staff were unhelpful and sometimes rude. The ... Read More
Having cruised with Celebrity many times we are Captains Club Elite members. We have always found them to be the best cruise line having cruised with Cunard, Royal Carribean,and P&O. The staff were unhelpful and sometimes rude. The perks we were entitled to were usually waiting inside your cabin for you, but this time you had to ask for them if you wanted them. Needless to say Celebrity obviously needs them more then we did so we told them to shove them where the sun doesn't shine. Embarking was slow, luggage didn't arrive untill early evening and when it did one of the cases didn't belong to me. Balcony was wet,as were the chairs. Flakes of paint and dirty tissues left uncleared from previous cruise. Very mundane menu in main dining room, buffet boring and not enough seating on sea days. Smoke from the ships funnels came onto the balconies which we have never experienced before. No daily news sheet, lack of daytime activities. One free session of Bingo where the prize was a Celebrity Towel! A bottle of Stella lager was $16! Yes roughly£12. Bottle of house white wine $54. Have always recommended Celebrity but never again. We complained at the the time to Guest Relations but it just fell on deaf ears. This is just my personal review of the cruise others may have a different view. But will never cruise Celebrity again. Not the Celebrity we once loved. Read Less
4 Helpful Votes
Sail Date: April 2019
I chose this cruise for the beautiful scenery of the Norwegian Fjords. Due to strong winds we were unable to embark straight away as it was dangerous to use the air bridge but we were kept informed and I actually boarded 15 minutes ... Read More
I chose this cruise for the beautiful scenery of the Norwegian Fjords. Due to strong winds we were unable to embark straight away as it was dangerous to use the air bridge but we were kept informed and I actually boarded 15 minutes before my allotted time. First time using a mobility scooter but very helpful staff helped me to board by a conventional gangplank. No trouble disembarking, off within 15 minutes. Luggage found and out of the terminal within 30 minutes. I did not do any organised trips as it was my first cruise on my own, since losing my husband and having to us a mobility scooter. Self serve Horizon restaurant has plenty of staff wearing "Happy to Help aprons" and they were indeed helpful (although wanted to give me more food than I wanted) carried it to the table for me. All areas are accessible to disabled travellers and if you want to eat in the other restaurants they will park and bring it back afterwards. The Eric Lanlard afternoon tea in the Epicurean is to die for. The glad house has amazing wines (Selected by Ollie Smith). Try a wine flight if you want to sample. These is plenty of seating even on a sea day it wasn't hard to find a place. Overall a beautiful ship with absolutely wonderful crew. Read Less
1 Helpful Vote
Sail Date: April 2019
We got a Valentines offer on the website for the 2nd person to go for £199 and ended up with a room on floor 3 with 2 portholes and twin beds. The cabin was cosy and a bit noisy at night when the ship stopped, but with earplugs in we ... Read More
We got a Valentines offer on the website for the 2nd person to go for £199 and ended up with a room on floor 3 with 2 portholes and twin beds. The cabin was cosy and a bit noisy at night when the ship stopped, but with earplugs in we got used to this quickly and it kind of added to the experience. We were very lucky with weather and it was sunny and warm with calm seas almost the entire time. The food was excellent with the best buffet I’ve ever seen each breakfast and lunch, and at night a posh gourmet meal made by the chef. The dinner was made of local produce and had stories about where it was from and the suppliers, and one night there was fully vegetarian (which anyone could request a meat version). The boat had one long stop per day, and we decided not to do any paid excursions, but we’re really happy to find you could get off for up to 6 hours each day and hike up a mountain to see an incredible view and explore small towns. We hopped of at even the shortest stops and it was cool to see what they all had to offer. Tromsø and Trondheim were particular favourites. The views from the boat were spectacular and big points of interest along the way we’re announced on loudspeaker or there was an activity/talk with the expedition team out on the deck so you could take it in. We loved standing out the front and watching the boat wind through narrow bits especially at night when it didn’t seem like the sun went down fully. We even got taken to the mouth of the Trollfjord one evening, which was expertly manoeuvred so we could take in this famous landscape. There were lots of comfy places to sit indoors to watch it all go by too, although the swivel chairs right at the front were hotly contested. Sometimes the best view was in the jacuzzi at the back. Even when it was absolutely freezing and the coldest, the jacuzzi was shielded enough to take in the views while bubbling away. You could even sit above the tub and it was refreshing. Before the journey I was worried that not opting for the excursions would mean our experience wouldn’t be so great, and that our cabin would be tiny and confining. However I absolutely loved every minute and was sad to get off! Word to the wise - don’t bother rushing on at Bergen early. Your cabin is already decided and upgrading you can ask about on the ship for a price. You might as well check in around 6pm and enjoy Bergen a little longer. Read Less
8 Helpful Votes
Sail Date: April 2019
Well, we have been home for a week now so time to look back on our 7 night Norwegian Fjord Cruise on Azura. By way of background, just to say that we travelled as a 50 something couple, with no children. We like to do our own thing on ... Read More
Well, we have been home for a week now so time to look back on our 7 night Norwegian Fjord Cruise on Azura. By way of background, just to say that we travelled as a 50 something couple, with no children. We like to do our own thing on cruises and we don’t tend to go to the theatre for the evening shows as they generally don’t interest us. We are happier enjoying a nice meal and a cocktail or 2 with quiet music. We tend to cruise for a mix of the ship and the location, to explore new places. We always like a nice balcony – though we prefer a mix of sun and shade. We don’t tend to bother too much with the day time activities as we are usually out and about. This was our first cruise on Azura and having spent 17 nights on Ventura (a ship we didn’t particularly enjoy) we were a little concerned about the bad press that Azura was getting before we left. We knew that she was due for a refurbishment, so were expecting the worse. Well, we couldn’t have been more wrong. We had an absolutely fabulous time! From the moment we stepped on to our coach transfer to the moment we stepped off it again the service was faultless. First and foremost the best part of this cruise was the crew. Apart from 2 (who stood out like a sore thumb) the entire crew were friendly, professional, proficient and just seemed so happy to be doing what they were doing. We wrote 6 outstanding comment cards at the end but it could have been more. The Captain seemed pleasant and was seen out and about the ship chatting with passengers and crew. Service was equally good in all bars, in the buffet restaurant and in Sindhus (thank you Yogesh). The Glass House wasn’t quite as good, but was not bad…. if that makes sense. Well done to all of them – they were a credit to the company. The cabin. On Ventura we had had cabin D114 – a superior cabin – and we really did not like it at all. At the recommendation of other Cruise Critic members we opted for aft cabin B749 on Azura – one of the aft balcony cabins that is on the ‘corner’ of the ship. Though the cabin décor was looking tired it was spotlessly clean and the balcony was wonderful. It was completely covered and private. As the cabin was at the end of a small corridor it was very quiet. It was next to a crew door but this never caused a problem. We did feel some vibration as we sailed and when docking there was sometimes a lot of vibration, but this has been the same on all other ships we have been on in aft cabins. We have booked a cruise on Ventura (to give her another try) and have booked this cabin again on her. The cabin steward, Karol was excellent. The food was a mixed bag. On our first night we ate at Sindhus and it was an excellent meal and wonderful way to start the cruise. Loved the ambience of this restaurant and we had a lovely table for 2. The food was very good and they catered well for me as I do not particularly like spicy food. We also ate at the Glass House. Funnily enough, though this had been the only part of Ventura we had really liked we did not find the quality of the food in the Glass House on Azura as good. It wasn’t bad, just didn’t seem to have the ‘wow’ factor and I am not sure we would have eaten there again. The food in the buffet area seemed good. We only ate there for breakfast once and it was good. Other times we had cabin service and this was always punctual and the orders correct. The food that came out at 3pm in the buffet was very good and to us there was a really good variety. We tended to go there after excursions and there were always a good selection of finger roll sandwiches, cakes, cold meats, salads and hot foods. We found the service in the Main Dining Room to be about the best we have had a for a number of cruises – including Celebrity. The Podium Manager, Amit, at our freedom dining restaurant, The Peninsular restaurant was brilliant and so accommodating. If we asked for a specific area he always accommodated this request, ok we had to wait but we were happy to do this and it helped us to develop a good relationship with the waiters in that area. There were some lovely tables for 2 in some parts of the restaurants and this made a massive difference to the horrid long padded seating area that we disliked so much on Ventura. Thanks go to our Waiter, Rupesh for excellent service. Our Wine waiter on this cruise was named D and I have to say we think he is probably about the best Wine Waiter we have ever had. Friendly, polite, knowledgeable and he always remembered what we wanted. Like our waiters he was always happy to take the time to ask about our day and show an interest in what we were doing. Thank you Dolreich. The quality of the wines we had was excellent and the price at an average of £20 per bottle was excellent. Anyone who complains about the cost of drinks on P&O probably hasn’t been on an American cruise line! On our last day we did a Wine Tasting with the lovely Maria and found that to be excellent value for money at £10 per person. We had the chance to taste 5 different wines and this was accompanied by a sizeable selection of canapes. Now the not so good bit re the food. In many ways the food in the Main Dining Room was good – an excellent choice, nice menus (excellent ones on the formal nights). Personally, we found that it lacked seasoning. Do they not use salt when cooking at all? I wouldn’t say it was bad, but not the best we have had on P&O by a long way. The ship itself. We much preferred the layout to that of Ventura, particularly the open decks. The 2nd outdoor pool area if MUCH better than the covered one on Ventura and for some reason we just loved walking around her decks. It really did not feel like the same ship at all ! I can imagine that it would be even busier in the Summer months, but nicely thought out. Surprisingly, we were impressed that the sea screen was not too intrusive, and we may have been converted to having one on a cruise ship! One thing we were disappointed about is that, unlike Ventura, passengers are not allowed to go on the promenade area right at the front of the ship. Before we went on the cruise we had read reports that there was a strange smell on the promenade deck mid ships. Just to confirm that these reports are right and we had no idea what it was. It didn’t spoil things too much though, but I would have expected them to look in to it. The musicians on the ship were of good quality. On the last night there was a duet – a young couple – who were excellent. Just a shame we had only discovered them then. Other vocalists were good and keyboard players etc of a high standard. The formal nights were well observed and to us they are always that extra bit special. Other major pluses for the cruise – the location and weather We had never been to the Fjords before and were expecting to take our snow boots, hats, gloves and scarves. How wrong we were! It was the Easter weekend and the weather was exceptionally warm. I think we left Southampton at 25 degrees and beautiful blue skies. Well this weather followed us up the North Sea and around Norway for more or less the whole week. Even our worst day had blue skies and apart from the last 5 hours of the cruise (as we approached Southampton) the sea was like a mill pond. The Fjords were just beautiful with the ports of call being Stavanger, Olden, Alesund and Bergen. Out of all of them we loved Olden and wished that there had been another port where we had sailed up a fjord rather than being a more coastal port. The excursions we did with P&O varied and ranged from good to outstanding. The scenery was stunning wherever we went and, yes the weather made a massive difference to the whole cruise experience. To be in Norway feeling like you were in the Mediterranean in June certainly brightens the mood and there were a lot of very happy cruisers enjoying every second of the sun and scenery. I suppose those who dislike Azura would say that with the sort of ‘fluke’ weather we had and the location anyone would have been happy in a rowing boat. I can see their point, but Azura was so much more, we loved our time on board and would return in a heartbeat before or after her refurbishment. Read Less
6 Helpful Votes
Sail Date: June 2018
I thought you may like some feedback on our recent cruise in June 2018 to the Midnight Sun on TUI new ship Marella Discovery. We have been cruising with Thompson’s (TUI) since 2004 and have booked in excess of ten cruise trips with ... Read More
I thought you may like some feedback on our recent cruise in June 2018 to the Midnight Sun on TUI new ship Marella Discovery. We have been cruising with Thompson’s (TUI) since 2004 and have booked in excess of ten cruise trips with TUI. This is our second cruise with TUI in 2018. The ship is beautiful, with excellent recreation facilities, entertainment and lounge and bar service. In general, the facilities, bar and lounge staff were excellent. The two main areas that we were not too pleased with was the supervision and service provided in the Gallery 47 Restaurant and Island Restaurant. Maitr'd seldom visible did not help out. We eventually moved away from these facilities of the Gallery 47 and Island Restaurants and used the excellent facilities and food at the Black Rock Grill, Glass House, which was well supervised by Mr Anthony Tapiador, the Head Waiter and his most pleasant staff. I would recommend this excellent facility for your meals. Look forward to our next cruise. Read Less
Sail Date: June 2018
This was my 2nd time on a NCL ship. My first memorable experience with Jewel and impressive service from NCL Sydney office were the reasons for my 2nd time. This particular trip was arranged as all of us had not been to Norway. From ... Read More
This was my 2nd time on a NCL ship. My first memorable experience with Jewel and impressive service from NCL Sydney office were the reasons for my 2nd time. This particular trip was arranged as all of us had not been to Norway. From the booking to every single arrangement, our NCL consultant, Michelle Farren had been very helpful with her prompt response, despite 17 of us in the group. It was handed over to Hayley, who helped us before we sailed. Awesome service from NCL Sydney office!i never thought would happen to any cruise line due to some past negative experiences. Every day, our cruise ship, Norwegian Jade passed by different mountains. In the early summer, the snow covered mountains and visits to the fairytale lands in Norway warmed my heart during this memorable cruise trip. It's indeed a very beautiful Norwegian Fjords' journey, which all of us had enjoyed very much. We had selected 2 Free at Seas for each cabin. On top of that, we were given the Distinctive Voyages with few more addtional benefits, such as 250 min free wifi, 120 phone call credit that allows us to call any part of the world, another $50 shore credit per port etc. Most of us were busy every day taking part in different shore excursions. Though a few incidents happened on the ship, upon receipt of my comments, its cruuse director & guest services manager had contacted me personally. Service recoveries were offered to my cruise mates and I had received a complimentary wine & chocolates as well. Thanks for the prompt response and I was grateful that my friends were happy before they left the ship. I saw the Carbaret show by the production team onboard and it was really interesting to showcase Broadway musical at the lounge. The Cruise Director and his team had performed a very interesting "Movie Sketch Comedy Show'. Very great teamwork! Among the specialty restaurants, my team mates loved Cagney, Le Bistro, Moderno Churrascaria. Teppanyaki may require some improvements on the skills by the Chef. Grand Pacific, Alizar and Cafe Garden were great! We all love the foods. Read Less
11 Helpful Votes
Sail Date: May 2018
Did a lot of research before hand, as we new nothing about cruising, and chose Saga because, to win all the awards they have, they must be doing it right. We were not disappointed. From pick up from our door to return to home, our whole ... Read More
Did a lot of research before hand, as we new nothing about cruising, and chose Saga because, to win all the awards they have, they must be doing it right. We were not disappointed. From pick up from our door to return to home, our whole experience was way above our expectations.Embarkation was quick and easy, cabin very clean and bigger than expected with more than enough storage space. The food was of a very good standard, with plenty of choice. Entertainment overall was good.The service throughout was excellent,with all the crew being very polite and helpful. although the sapphire is classed as a small ship, it certainly didn't feel like it to us . Disembarkation was very slick and smooth, yes, there is a waiting time, but you know in advance your app. time to go. all in all a very enjoyable holiday, and yes we will go with saga again in the future. Read Less
6 Helpful Votes
Sail Date: May 2018
This was Susan's 70th Birthday present, she wanted to see the Northern Lights if possible and the Fiords. We embarked at Southampton, which was so smooth and welcome from the hassle which is flying, airports and long waits. Arrive at ... Read More
This was Susan's 70th Birthday present, she wanted to see the Northern Lights if possible and the Fiords. We embarked at Southampton, which was so smooth and welcome from the hassle which is flying, airports and long waits. Arrive at the port car park, 150 yards from the boat. Have your cases transferred by Van, walk across the car park, and more or less embark straight away. Get you Card authorised, your cruise card issued and your pass to and from the ship, and get down to exploring and enjoying your ship for the next 10 days. The staff were Great, (I do not complain ever,! unless something is badly wrong) From Day to day experience, we ate in the Ldedira restaurant, for Breakfast and Lunch, and in the Other main restaurant for our evening meal. It is such more civilised than fighting for your food in the busy Self service 'Oasis' food counters (4 of them). WE found no problem finding good food to enjoy at all times. Some were moaning of too little for certain tastes, but we enjoyed what we had and it was cooked well. Ex Chefs are hard to please, so take heed, it was not bad, and was plentiful. The Magnifica is one of MSC's smaller ships which has a welcoming atmosphere, heaven knows what we will find when we go on the new larger ships later on this year? Yes we have found a love for MSC! this was our third MSC ship and cruise, and genuinely? we have loved the informal atmosphere seldom found on large ships. Things do not always go to plan! We booked a few excursions on line! one sent to us was, a waterway trip in Hamburg. Turned out it should not have been on this site, it was destined to be in Amsterdam! MSC have a process for taking Service fees from your account at 10E per day per person. We like to tip for getting excellent service and cut these fee's down to half, paying the room guy, and waiters personally for what turned out to 'far in excess' superior service. Weather in the Northern Cimbs can be very wet, blowy or both. We had high winds, some rough seas for part of the journey, but on this ship, you hardly knew what was happening outside. The Sun however, was plentiful and we got some decent tans from the warm sun out of the wind. The Ports of Call were interesting, we called at Stravanger on their National Day. what a traffic spectacle that turned out to be. The people were warm and loved the British, the youngsters were a credit to the nation, Young and Old alike were all dressed in their National Costume. For the Men, a suit in Electric Blue, the Girls has Dresses! each one embroidered in Gold and Silver, with skirt bands in different colours reflecting their different localities. The Girls flocked so Beautiful and fresh, if only we had that sort of National Pride! We stayed in one port alongside Brittania, P&O's flagship. We talked comparing ships, and if British registered, P&O came off worse. We are shortly (as I'm on my retirement year) to try Cunard in late August, we shall have to see what comes of that trip. However, if you care to enjoy a trip into the less unusual places that the Caribbean or the MED, then try Norway. it really is a great if expensive place to visit. Two coffees will cost you £10, local cakes and delicacies especially Fish will be a worthwhile experience, but cost you 30 Euro. MSC? well we love it! Read Less
6 Helpful Votes
Sail Date: May 2018
I have to agree with ThomasUK. We have also just returned from trip to Fjords, sailing from Newcastle. From embarkation, very quick, to leaving, the staff were efficient, cheerful and helpful. Our cabin steward was excellent and ... Read More
I have to agree with ThomasUK. We have also just returned from trip to Fjords, sailing from Newcastle. From embarkation, very quick, to leaving, the staff were efficient, cheerful and helpful. Our cabin steward was excellent and couldn't do enough to help, our waiter in one of the main dining rooms was always smiling and nothing was too much trouble, his young assistant likewise. Everywhere around the ship the staff greeted the passengers with a smile. yes the ship is old but it is spotlessly clean and it is unfair to compare it to other lines, it is half the price. Food and entertainment were very good. I unfortunately needed the services of the medical team but again they were first class. Cabins are not large but enough for two people and beds were comfortable. My only complaint would be the noise from the engine during the night but that is no one's fault. All in all it was an enjoyable cruise with breath taking scenery in the fjords. Read Less
16 Helpful Votes
Sail Date: May 2018
I sailed from Dundee, not Newcastle but the option to put that on the review wasn’t there! First cruise for me and I went alone. Boarding was quick, efficient and simple. Plenty of staff to show you the way to your cabin. I felt the ... Read More
I sailed from Dundee, not Newcastle but the option to put that on the review wasn’t there! First cruise for me and I went alone. Boarding was quick, efficient and simple. Plenty of staff to show you the way to your cabin. I felt the whole trip (to the Norwegian fjords) was extremely good value for money. Excursions were well organised and informative. On board activities were fun and well attended. The restaurants were efficient, friendly staff and good food. The Chef’s Table was a superb evening. Book it if you get a chance. Cabin was clean and spacious and tended twice daily. If I had read some of the awful reviews before going I might have cancelled but I have absolutely no complaints. This isn’t a 5 star luxury miner so if you want that, go elsewhere. It is a small(ish) friendly ship which I really loved. I will sail with this company again. Read Less
5 Helpful Votes
Sail Date: May 2018
The travel timings were precise and everything went smoothly. However all the meals in the restaurant were lukewarm and often ran out without being replenished. The restaurant service was slow and the prices for the wine, beer etc were ... Read More
The travel timings were precise and everything went smoothly. However all the meals in the restaurant were lukewarm and often ran out without being replenished. The restaurant service was slow and the prices for the wine, beer etc were overpriced. The cheapest bottle of house wine was NOK 500. We priced in local supermarkets at NOK 124. Considering that Hurtigruten would purchase this at a wholesale not retail price - is an extortionate mark up. We found the excursions very expensive and the content rather staid and due to the ship's fast turnaround time extremely rushed. Most people we spoke to either walked or took a taxi towards the end of the trip as soon as they realised the poor value for money. However there is no getting away from the fact that the Norwegian scenery is spectacular and therefore despite our negative comments we are glad that we went. Read Less
4 Helpful Votes
Sail Date: March 2018
It was something we had always wanted to do and the lovely relaxed atmosphere on the ship, together with good service, lovely food, wonderful weather, made it almost perfect. We went to some lovely towns and liked the fact that there were ... Read More
It was something we had always wanted to do and the lovely relaxed atmosphere on the ship, together with good service, lovely food, wonderful weather, made it almost perfect. We went to some lovely towns and liked the fact that there were lots of opportunities to get off the ship and look around, as well as the really great excursions. Although we didn’t get to see the Northern Lights, the wonderful scenery made up for a little disappointment. It was only spoilt by the inconsiderate group of passengers who gathered in the main lounge sometimes two or three times a day to play at least two accordians and sing. They seemed to be oblivious to the number of people who would walk out each time. The lounge was the main area for people to sit and relax with a coffee, chat to friends, or read a book, or to watch the wonderful scenery passing by. This group would often play for two hours at a time. Read Less
3 Helpful Votes
Sail Date: March 2018
We enjoyed every moment of this beautiful voyage. We loved the comfort of the ship which was clean and most comfortable. Excellent meals with a great variety of delicious fresh fruit, vegetables , fish and meat. Very friendly and helpful ... Read More
We enjoyed every moment of this beautiful voyage. We loved the comfort of the ship which was clean and most comfortable. Excellent meals with a great variety of delicious fresh fruit, vegetables , fish and meat. Very friendly and helpful staff. The scenery is just stunning and the experience of the Northern Lights is fantastic. We would recommend this ship and cruise very highly and would happily do it again. Our thanks to everyone who made our time on board so happy. A huge bonus for us was that there was no TV and no evening entertainment. Lots of time for reading and playing board games and socialising.Every effort was made to make our time on board as pleasnat as possible. Hygiene is taken very seriously which we appreciated. We will look back on this trip with the happiest of memories.Special thanks to Marta, Yan and all the staff on board for all your efforts and cheerful assitance! Read Less
29 Helpful Votes
Sail Date: August 2017
We have just returned from a weeks cruise on the Columbus. Ship is beautiful and all areas clean. Decor is lovely. Cabins fantastic. Food in waterfront restaurant absolutely superb every evening. Don't waste your money in the ... Read More
We have just returned from a weeks cruise on the Columbus. Ship is beautiful and all areas clean. Decor is lovely. Cabins fantastic. Food in waterfront restaurant absolutely superb every evening. Don't waste your money in the Grill restaurant! Food better in the Waterfront restaurant and it doesn't cost you £25 extra to eat in there!!! Very disappointing meal in there. 4/10 at most and that's being generous! We ate there as a treat to ourselves and were not impressed with anything! Service not as you'd expect. Slow and food was sent back by 2 in our party. Starters unimpressive and only the soup was decent. Steaks were average. Veg mostly sliced cooked peppers! Deserts not worth waiting for! I wish I'd listened to other reviews on here before we decided to try it for ourselves. Most staff on ship were friendly but some were unfriendly and rude to passengers and other staff members which was unpleasant to witness. Definitely need training in customer service and service with a smile. Some made you feel you were a nuisance! Just for asking for information or help. Blonde lady in tour office, name unknown but the manager I would imagine by the way she talked down to a lovely young lady working there. She was unhelpful and absolutely rude. The poor girl was embarrassed and was doing a fine job! Shows were average. Nothing spectacular but good and entertaining, very disappointing in having no star acts in the week we were there. The worst thing for us were we cruised when children were allowed on board a usually adult only ship. Our party are all young grandparents and love children but there's a time and place! Most entertainment was family friendly, meaning children's entertainment! So not a lot for us adults without children to entertain. Main annoyance was children being allowed in all bars and areas until all hours. Only area children were not allowed was the nightclub after 11pm and even that wasn't adhered to by some parents. Young Children were sat on bar stools in bars when adults were struggling to find a seat! Patents were responsible for their children's behaviour of course, but there should be rules regarding adult areas. Would not advise cruising when family friendly if your looking for adult entertainment and relaxing evenings!! I would definitely cruise with them again if adult only and hope they may have sorted out the bad staff from the excellent as many were. Our cabin was spotless. Good size. Beds very comfortable with fresh clean cotton bedding. Shower great size and powerful! Lovely white fluffy towels. We stayed on deck 6 ocean view. Friends were on deck 10 ocean view. Cabins pretty much exactly the same apart from they had tea making facilities. Drinks prices are the best we've ever had! Very reasonable. My review is honest and the critical points are to help future cruisers what to be aware of. Read Less
11 Helpful Votes
Sail Date: June 2017
P&O Britannia Norwegian Fjords cruise June 2017 - distinctly average. It was our first time on Brittania, having previously been with on Ocean Village (twice) and Island Escape and Crown Princess. We travelled as a couple with no ... Read More
P&O Britannia Norwegian Fjords cruise June 2017 - distinctly average. It was our first time on Brittania, having previously been with on Ocean Village (twice) and Island Escape and Crown Princess. We travelled as a couple with no kids. The general cruise was nice, but we left feeling a little deflated, all in all the overall experience was distinctly average. The ship itself is large and I think its a newish ship (couple of years old?) The ships decor was ok, possibly a bit ostentatious, but it was nice and clean. It did look a bit tired already though, which due to its age I found surprising, but I suppose its a tough life at sea, even for new ships. There was some minor peeling paint, minor rusty metalwork, etc. .The cabin (outside with balcony) was large enough and in good condition and very clean. The bathroom had a shower (nice and powerful) but the bathroom on the whole was a tad on the small side, the shower area itself was quite large, but the space next to the basin and wc was a bit tight. There was a reasonable storage area next to the bathroom, with plenty of hangers (about 20) and room to store suitcases, etc. There was a large queen size bed, two bedside cabinets, a dressing table with a chair and small table (as well as the two seater sofa), so overall space was ok. There was a large flat screen tv, a safe, fridge, mini bar, tea and coffer facilities and a hair dryer. For some reason my UK shaver would not fit the shaver point? Luckily I had charged it and I had also brought a wet razor. The cabin was air conditioned (with variable temperature control in cabin) Cabin TV / Films = poor. There were only about 8 tv channels, of which 2 were news, and 1 was sport and the signal was intermittent, frequently dropping out so there was no signal. There was an option to watch films on the tv but again this was poor, the choice was limited (although a few films did change daily) they were mostly the same old(ish) films and not too many of them (maybe about 100 to choose from)? Is it too much to ask to have a decent selection of tv channels and / or films? (or even a good selection of radio channels). The balcony had a slightly restricted view, being between two lifeboats, but we did have a view. The balcony timber handrail was starting to peel varnish. The balcony was only large enough for two (reclining) chairs and a small table, but although small, it was large enough (just). Our last balcony on Crown Princess had four chairs and a table and was about double the size of the one on Brittania. One negative, the large glass sliding balcony door was very stiff. I am 17 stone of idiot, and I could just about manage to pull it open myself, using some force on my part, but my (smaller) partner could not, it was just too heavy for her to move. Service from the general waiting and bar staff was generally slow, they often seemed to be more interested in talking amongst themselves rather than serving customers. I frequently waited more than five minutes to get someones attention to order a drink, and then often waited a further five minutes for them to actually bring it. On one occasion I finished my meal by the time the drink was brought tom our table! On some occasiuons the service wsa ok and faster, but it was at best variable. The service from our cabin steward was better (Freddie), he was great, very happy always smiling, happy to chat and enthusiastic and helpful, it was a shame the other staff were not as dedicated as him. The staff in the various "premium" restaurants were much more attentive and cheerful than the general waiting and bar staff. so paying the premium improved the service, (but you should not have to pay extra for basic good service). There were NO outbreaks of the Nova Virus on board (or any other virus) to our knowledge and the ship was in my opinion very good at preventing this, with lots of the alcohol hand cleaners, and lots of reminders for passengers to wash hands at every opportunity. Food was ok, but ultimately slightly disappointing. The choice of food was slightly limited, with perhaps only four choices of main course, dessert, etc. There was a different theme every day, but some food was available every day, eg: salads, breads, fruit, etc. In the premium restaurants, the menu's did not change at all for the whole 7 days! On our previous cruises, (7 days duration) the premium restaurants changed their menus every couple of days. I thought the lack of overall variety and the general quality of the food was very average. Certainly not bad food, but also not great. I find that one of the things I look forward to most on a cruise if the food, so lack of choice is dissapointing. There was no real wow factor with the food. Drinks were expensive, premium lagers were well over £4 each, whereas on previous cruises I have found drinks prices to be roughly equivelant to normal bar /pub prices. Although some wine prices were very reasonable, £18 a bottle, etc. On board shops were generally expensive, (do people really spend £4000 on a watch on a cruise?) but to be honest, I don't expect to bag many bargains on a cruise ship (apart from duty free stuff). They had a few "sales", including jewellery, watches, etc, but these were generally tourist type tat or cheap makes I had never heard of. As this cruise was in Norway, its worth pointing out that Norway is also a quite expensive Country, with beers costing £9 per pint! Food wsa quite cheap though (in some cases). Two of our excursions promised Norwegian waffles, (included in the price) but on both occasions we just got "normal" type cakes, so we didn't get to sample the waffles. Entertainment on board was in my opinion also slightly lacking, the theatre style shows looked a bit jaded, (I find most cruise shows to be a bit of a cliche') and they were not very original, just your standard cruise / holiday camp style nightly show. These were often over subscribed, we had to get to most locations at least 15 to 30 minutes before the start date to be sure of a seat. Pub quizzies were good (Brodies Bar). We missed some shows but talking to other passengers the general conscensus was that the on board musicians were good, comedians were good, and there was also a hypnotist who was good. There was an occasional talk (but these invariably ended with the talker trying to sell you something) and there were some films daily (in the ships cinema/theatre). But again, nothing outstanding and no wow factor. The onboard gym was great, with lots of shiny new fitness machines, which were easy to use and the only negative was the opening times, only open up to 10pm, I'm sure some people would like to use them late at night but hey, Gym staff were helpful and friendly. The ports of call were ok, but the cruise excursions were expensive, we had four stops and did an excursion on three of those stops. The first excursion (leisurely Stavanger) was basically a two hour coach drive round the outskirts of the town. The one thing we wanted to see up close, the large viking sword monument, we drove past without stopping, so got no info and no picture opportunity! The second excursion (Olden) was great with a drive to see some Fjords and the glacier (highly recommended). We did the excursion which included the troll cars (as we both have minor walking issues) and we were glad we did, as the walking tour took several hours apparently, (talking to other passengers who did it) and even with the troll cars, there was still a steep 20 minute walk to get to the glacier (and a 20 minute walk back). But the view of the glacier was worth it. The third excursion (Alesund) was also very good, via coach stopping at several islands, passing several lakes / Fjords and traversing several bridges and tunnels and a visit to a lighthouse, with coffee and cake included, with a good guide and lots of interesting info en-route. The last stop was Bergen and it did not stop raining all day, we had not booked an excursion so just did a quick look round the town. However, after doing these excursions, (and others on other cruises) we now know that, with a little research, we could have arranged our own trips at much lower cost and saw the same things (and more), but you live and learn... and sometimes its just more convenient to let someone else do the organising, you pays your money and takes your choice... 8-) We had some poor weather (especially Bergen) and we sailed some notoriously choppy waters (Dover strait, North Sea, etc), but the ship was fine, with very little movement. The ship is very large and staberlised and most of the time you don't realise you are moving. No sick bags were required... Embarkation was easy and fast, we were on board within about 20 minutes of arriving at the cruise terminal (we used a car parking compnay), so we just drove to Southampton, gave our luggae to a porter, left the car across the road, and entered the terminal. Disembarkation was the reverse, we were booked to leave the ship at 10:20am, but they were ahead of schedule and we actually left about 9:30am anad again it was quick and easy, off the ship, into the terminal, find luggage, cross the road and pick up the car, easy peesy, lemon squeezy. We were home by lunchtime. 8-) Things that really annoyed me: Only having whole milk on board? call me a walking cliche, but I'm British and I drink tea, and I loathe whole milk, it must be semi skimmed, but all the milk on board seemed to be whole milk only (in our cabin, in the restuarants, at the tea stations, etc) so for the whole week, my tea tasted fowl! Horrible toast? At every breakfast there were dishes of ready made toast, brown or white, but all vile. I don't know if its the bread they use but it was almost always cold and either under or over done and always very crispy bread. Again, call me a cliche, bit I like my toast hot (so the butter melts) and soft (not hard or crispy). Its a little thing, but it absolutely spoilt every bloody breakfast. Just give us a toaster so we can toast our own bread how we like it, pretty please? The lack of decent tv channels, when I'm in my cabin, generally I have the tv on, is it too much to ask for a couple of decent channels to watch? Half the time there was no bloody signal, so no tv channels anyway. Overall, we were slightly disappointed with this cruise. Don't get me wrong, it was ok and we had a good time. But, service was sometimes poor, on board costs were high, excursions were expensive, on board entettainment was average and the food was not inspired. But the ship was nice, cabin was nice, the stops were nice and how often can you say that you have visited a Glacier? Would I sail with P&O again? yes. Read Less
12 Helpful Votes
Sail Date: June 2017
First time cruisers. We normally travel then have a week or to chill on a beach, by a pool so this was quite the exception for us. We can’t compare this cruise to any others, just review it on its merits, and the people we met along the ... Read More
First time cruisers. We normally travel then have a week or to chill on a beach, by a pool so this was quite the exception for us. We can’t compare this cruise to any others, just review it on its merits, and the people we met along the way. The Norwegian Fjords were beautiful and this is what lead to booking of this cruise. Last minute decision so we were left with an inside cabin. Spacious, well planned, clean, comfortable. Place to sleep. We are used to high levels of service (stay 4 / 5 *, travel business class etc) and we were very impressed with the variety and choice and availability of food on board. Ship was also kept spotlessy clean, everyone encouraged to wash hands often. We ate at the buffet a couple of time. The rest in the Epicurean, Glasshouse, Beach Club and Sindhu. The Epicurean was good, though one of the menus suited our tastes more than the other. The staff were excellent, explaining the courses well and allowing us to tailor the dishes to our needs. Sindhu was also excellent. Again – 1st class service and food. The Glass House tapas/wine bar and the Beach Club also excellent – we ate here a couple of times. Both offered a good variety of food that came at a small extra cost, but this was well worth a visit. The staff were also extremely pleasant and knowledgeable about wine and also showed an interest in their guests. The benefit of these restaurants is that, as there is a surcharge, they are less busy and more likely to be quiet, refined select places to eat! Crow’s Nest bar was a great place to relax in the evening, watch the waves pass by and wait for the Seagull show to start. The switch them on at 5.00pm each night, for an hour. Ship entertainment was pretty good. Some shows were better than others. Some were excellent. Of particular mention – 3 Motown singers – name escapes me. The dancers were fabulous and their lessons during the day were excellent. Engine room tour and Bridge tour – both fascinating Cookery lessons were excellent. Dancing lessons also. Oh – I bought a watch. Massive saving on UK prices. The cabin steward (Jerry) really went out of his way to make sure things were perfect for us – even down to making sure we had a bucket of ice each evening! P&O is the only the only cruise line we’ve been on but we thoroughly enjoyed it and will be back in January… Read Less
8 Helpful Votes
Sail Date: June 2017
Our second cruise to Norway but this was slightly longer than previously and visited ports we hadn't seen before. Embarkation was quick and efficient and disembarkation was a breeze. Never on any previous cruise have I ... Read More
Our second cruise to Norway but this was slightly longer than previously and visited ports we hadn't seen before. Embarkation was quick and efficient and disembarkation was a breeze. Never on any previous cruise have I experienced such a painless disembarkation. In the past there have almost been fights breaking out it was such a shambles. Not so on this occasion. Brilliant. Lofoten Islands were amazing. We chose a private excursion and our trip was fantastic. Sjkolden was a big surprise. So beautiful and the weather was glorious. Good weather although cold sometimes but , hey , we were in the Artic Circle. 24 hours of daylight and sunsets (that never actually set) were amazing. Starters and puddings in the "any time dining" were "samey" but the main course always delivered. Good choice in the buffet for breakfast, lunch and dinner. Good entertainment. Very professional. We did have to be in the theatre very early to get a seat though. Staff were exceptional. Friendly and efficient. All in all a really good cruise. Read Less
39 Helpful Votes
Sail Date: June 2017
For various reasons, my wife and I booked a week to Norway on the Arcadia. We are fairly experienced cruisers, using Celebrity and Azamara. This cruise was truly awful. Where to start? Firstly,hygiene---a major risk on ships---bed linen ... Read More
For various reasons, my wife and I booked a week to Norway on the Arcadia. We are fairly experienced cruisers, using Celebrity and Azamara. This cruise was truly awful. Where to start? Firstly,hygiene---a major risk on ships---bed linen changed once a week and tablecloths only changed when soiled. In the buffet, no attempt was made to clean the tables between guests; that is unacceptable in a ship where many guests seemed not to observe the most basic hygiene. Next, the food. It was sparse in the main restaurant, good in the pay restaurant, and truly poor (if plentiful, obviously, as people control what volumes of food they take) in the buffet. The quality was disgusting---all the fruit was tinned, as were the tomatoes at breakfast. Taste buds did not have to do much, as nothing tasted of anything. The soups were thin and anodyne, the salad dressings seemed to consist of coloured water, and what fresh salad was served was sparse and poor quality. Desserts were equally without flavour. Was anything good? The scenery in the fjords was spectacular (provided by Nature, not P&O). The embarkation and (blessed) disembarkation were excellent. Some of the entertainment was good, much average. The bars did not serve any crisps or nuts with drinks but they were available from the packet at cost. Some staff, especially in the pay restaurant and the bars were good. The Freedom Dining was shambolic, as if a table for two was gold dust---up to 45 minutes wait. Guests using open seating do not wanted to be coerced into sitting at tables for eight where guests arrive and eat at varying times. The purser's desk did agree with these comments, and admitted that some passengers paid full price for their cabins, but the rest were sold at great reductions to fill the ship, and the food budget and style was obviously beamed at the large numbers of subsidised guests, This was a 3* experience at far from 3* prices. I advise anybody to avoid P and O if they have any standards. I shall never use them again. Once was twice too many! Read Less
19 Helpful Votes
Sail Date: June 2017
My husband and I chose this cruise not just for its itinerary and reasonable cost but for the convenience of the return trip from Liverpool; disembarkation went smoothly but we were surprised our hand luggage was not scanned or inspected ... Read More
My husband and I chose this cruise not just for its itinerary and reasonable cost but for the convenience of the return trip from Liverpool; disembarkation went smoothly but we were surprised our hand luggage was not scanned or inspected in any way, we could have been carrying anything - very disturbing given the times we live in. The Magellan is very dated, desperately in need of a refit. Public areas are drab and uninteresting but there are plenty of places to sit. We had an outside cabin which again was set in a time warp but it was quite spacious, ample storage and the bathroom quite roomy. There didn't have to be much of a swell for it to creak and groan which sometimes kept us awake. The walls seemed to be very thin as we often heard nextdoor's TV and the toilet flushing, also it got very hot and stuffy due to the air conditioning knob not being adjustable. Dining had its ups and downs - mostly downs. Raffles Bistro is the self service option which was a nightmare at breakfast, obviously not big enough with insufficient seating, most mornings we were forced to sit outside which was quite chilly and uncomfortable. We did try the other two restaurants for breakfast and lunch but the Bistro had more choice, better fare and we didn't have to put up with some of the ill disciplined waiting staff's shoddy service and lack of decorum. There was far too much fooling around, loud chatter, singing and banging of crockery. From behind the waiters' stations we heard one say to his colleague 'move your ass' when he came in with a tray of meals and on another occasion a waiter mimmicked a northern English accent. Our designated restaurant for the evening was the Waldorf, I might add that our two waiters were very pleasant and attentive, one of whom even gave us a napkin folding after our meal. But mostly we ate in the Bistro as there weren't many people - guaranteed table for two, it had a cloth on it and we had a view - happy days! In and around the bars a few of the barmen and male waiting staff had the same clowning around attitude but most were very professional and good at their job. We found all the female waiting staff extremely efficient, attentive and you certainly didn't have to wait long to be served. The entertainment was dire, especially the singing which was amateurish, out of tune and performed with fake American accents. Far better was heard from passengers on the karoke night, one girl sang 'Fields of Gold' - she was superb; knocked spots off the so called professionals. As for the comedian, well, he was an embarrassment and totally inappropriate, not only were his 'jokes' lame and inane but he sang some ditties ridiculing world leaders, one targeting Mugabe, the lyrics of Old MacDonald changed to that he no longer had a farm - this odious creep thought that it was funny that people had lost their way of life and their livestock in such horrible cruel acts of violence. I can't comment on the shore excursions as we made our own way around. Activities such as paper plane folding and creating flowers from crepe paper and plastic bottles didn't exactly appeal so just as well we took the £17 p/p p/d drinks package which was very good value and worth doing, so no complaints there. Overall, even though we had our gripes, we saw the places we set out to, seeing beautiful scenery. I know it's a cliche saying 'you get what you pay for' but this cruise surely endorsed that. 9 nights was enough. And no, I wouldn't go with CMV again. Read Less
5 Helpful Votes
Sail Date: May 2017
Embarkation was to say the least chaotic, headless chickens come into mind. However we got on board and started our holiday. Have cruised before and this was the worst, not bad however and had we not cruised before our expectations may ... Read More
Embarkation was to say the least chaotic, headless chickens come into mind. However we got on board and started our holiday. Have cruised before and this was the worst, not bad however and had we not cruised before our expectations may not have been so high. Layout of ship is weird, if you dine in the Waldorf restaurant, we had no choice, you have to go past restaurant level, onto floor 9, and then back down to floor 8, not good for the less agile diners, or wheelchair users. We didn,t use any of the organsied excursions, but chose to do our own thing whilst on shore. This saved us as a couple well over £150.00, all similar excursions are available independantly onshore. You have been warned. When going ashore in Andalsnes, the exit was on level 5, the gangway was VERY steep, therefore less mobile people struggled to get off, causing huge congestion. In my mind it was Dangerous! People wanted to get off to catch their excusion buses or trains and were getting frustrated. It took the crew a long while to get passengers off, until they decided to open a door on level 3. This should have been done in the 1st. instance. The staff seemed to be in a complete panic as to what to do. All of the staff do their best, but sometimes their poor English language makes it difficult to get understood. All in all not a bad cruise, they do their best to keep your holiday pleasant, entertainment quite amatuerish, but I suppose you do get what you pay for. This is not P&O or Cunard. Doubful if I will use this company again Read Less
5 Helpful Votes
Sail Date: May 2017
I have been wanting to see London, and also Norway (The Fiords) for quite awhile. I was going to do a land tour, but since my health is now working against me sometimes, I realize that I need to slow down (74ys), and a widower on top of ... Read More
I have been wanting to see London, and also Norway (The Fiords) for quite awhile. I was going to do a land tour, but since my health is now working against me sometimes, I realize that I need to slow down (74ys), and a widower on top of it. I love the people of Great Britain as they are polite and have a special way to be proud, so I put all of that together and I decided to sail on the newest ship and also visit the Norway coast and Fiords. I arrived early so I could spend 4 days visiting London and having a great time. I had to find a way to get to Southampton, but it is only about 2 to 2 1/2 hours from my hotel near the Victoria Bus Station to the station in Southampton in a comfortable bus. The crew of the ship were polite and efficient and took my luggage and got me on the ship very fast. The ship was beautiful, and my table mates were so nice, as they were from all over England, but did not hesitate to include me in all the festivities. The entertainment was excellent and the music and dancing was just wonderful. The food gave me a chance to sample British style, and I really loved it. We had to cross the North Sea to get to Norway, and the water was calm as a lake and I was glad as it could be rough if there were storms. We stopped at the main locations and had great tours as we headed toward our last stop in Bergen. The country was lovely and the Norwegian people are alos polite and glad to see everyone as we got to explore the views and shops. This was definitely a trip to remember. I was glad I sailed on the P&O line and someday will go back and sample other ships from the line. When we disembarked on the last day, I was amazed how smooth and fast, and how they had people in the large terminal area where you picked up your suitcases who were able to assist you and get you out very fast. I must say Great Ship and Captain and all the crew I met were the best personally and efficiently. Read Less
2 Helpful Votes
Sail Date: May 2017
Took this cruise with All inclusive drinks package. We wanted a different cruise and thought the splendour of the fjords would be a great sight to see. Weather was a bit iffy at first but nothing we can do about that. Nice balcony cabin, ... Read More
Took this cruise with All inclusive drinks package. We wanted a different cruise and thought the splendour of the fjords would be a great sight to see. Weather was a bit iffy at first but nothing we can do about that. Nice balcony cabin, good food, apart from the Jasmine restaurant food was cold and had to ask for it to be re heated. La Cucina was a disappointment too, far too much parmesan made the dish very salty. Restaurant food was very good as was The Bistro and Cagneys Grill, the stakes at both were superb. We felt the trips offered were very overpriced and would advise never to buy a trip on board. Some we spoke to booked trips direct from UK and saved a load of money. We didn't bother as we were content to check out the ports we visited individually. Our second cruise with Norwegian and would recommend. Read Less

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