1. Home
  2. Cruise Destinations
  3. Caribbean Cruises
  4. Caribbean Cruise Reviews

282 Caribbean - All Spring Break Cruise Reviews

Chose this 2 week cruise for the itinerary - 12 islands with only 1 sea day. Flew Gatwick - Barbados quick transfer & luggage delivered straight to cabin. Have sales on other Marella ships but first time on Explorer 2 & quite ... Read More
Chose this 2 week cruise for the itinerary - 12 islands with only 1 sea day. Flew Gatwick - Barbados quick transfer & luggage delivered straight to cabin. Have sales on other Marella ships but first time on Explorer 2 & quite impressed. Clean & spacious and adults only with a range of bars, eateries & entertainment. Younger vibe than some other cruises we've been on. CABIN Inside cabin deck 8 had lots of cupboard & drawer space with a decent size bathroom with a proper shower cubicle- no getting wrapped up in a curtain! Tea/ coffee tray restocked daily & always clean. Ours was quiet with good soundproofing but friends on deck 9 had noise from show lounge, rehearsals through the day & 2 shows at night despite being 2 decks above. EATING Latitude is main restaurant & Market Place the buffet, Vista is Italian & Nonnas a pizza place. Various places around the pool do snacks/lunches & there are several places with a surcharge, some quite hefty. Food in the Latitude was underwhelming overall. Bland at times, often undercooked veg & dried out from being too long under hot lights. Some descriptions were way off the mark - glamorous puddings turned out to be just tinned fruit & ice cream. Service varied wherever you sat - smiles & topping up drinks etc to morose waiters with long waits. Vista had a different feel, waiters often more friendly and food much better. Menu only changes every 3 -4 days so cant eat their every day unless you like repetition.Market Place buffet is a great place for lunch- hot & cold offerings, imaginative salads, also variety at breakfast & evenings. Lovely afternoon tea with proper clotted cream with the scones - top marks! Snacks around the pool were good & fresh. ENTERTAINMENT Usual singers & bands in different bars , Jon the guitarist was very good as was Hannah and The Collective, a reggae band. Kabir the Cruise Director was good, always smiling & talking to people & being involved. His Bollywood dance classes were amazing! The show team were ok with some good female singers, the shows were a little samey & the dance moves were almost the same in every show. The comedian was dire relying on the audience all the time & was quite derogatory towards women.The ballroom dance couple were uninspiring & never seemed to smile of enjoy their role.Enjoyed the quizzes & game shows. BARS Something for everyone. Indigo is big with fab views & great discos, especially the silent ones! Aperitif good for pre dinner drinks, Flutes good for bubbly & piano music. 19th hole was a bit niche for us . Coffee port was large but wasted space in the middle of the ship, a quiet space to sit & read but never busy day or night. Pool deck very busy by day with lots of activity, evenings had barbecues, moonlight movies , parties & sing a longs. The big screen was great & even spotted people on adjoining ships & the quayside watching it! There is a big choice of drinks available for all inclusive but most bars show a limited list , often with premium/ surcharge drinks when you can have virtually any AI drink in any bar so always ask. EXCURSIONS Easy to book ; wide range to suit all tastes/ abilities although not cheap. Some were excellent while others not so. Dolphin/ whale watching for example does not say possibility might be low. Another trip boat ride was cancelled so offered another at 50% which was basically lots of free time in a very small town. You could do your own thing in most places as docked close to towns. Maps are not provided any more but can download to your phone or find tourist info ashore. Destination staff varied too - the senior reps knew their stuff but others didn't. One didn't know his maps & another didn't know if taxi fares were set by the govt or not, a third advised about an island she had never been too! Big shout out goes to Alessio the bike rep - he knew his stuff, was very safety conscious and nothing was too much trouble. Would recommend this itinerary, busy but amazing & would travel on Explorer 2 again. Read Less
Sail Date January 2020
I chose those cruise because of the itinerary. I was worried going on a ship this size, and my worries were evident during our 10 day cruise. The food was not good. We found ourselves dumping the entire salt shaker on our dishes ... Read More
I chose those cruise because of the itinerary. I was worried going on a ship this size, and my worries were evident during our 10 day cruise. The food was not good. We found ourselves dumping the entire salt shaker on our dishes morning, noon and night. Breakfasts were often times cold and the eggs like soup. There were never enough seats and on days we came back on board a little After lunch time the back up on the deck buffet wrapped around the pool deck. The service - down right awful. Employees would not acknowledge us when on the pool decks - We were on the upper level looking over the pool, and the bar servers we saw maybe 4 times the ENTIRE cruise. That is not exaggerating either. The one server got our order wrong 4 times and we waited an hour for 2 diets Pepsi’s. We purchased the soda package, but still charged us numerous times! For whatever reason. Our room attendant was not helpful and some of them were just down right rude and not seeming to want to help. There was a vacations to go crowd on the ship that were obnoxious and thoughts they ran the ship, and wanted everyone to cater to them. The Cabin - hated the layout. The toilet and shower were behind a curtain instead of in a room. Which was great for ventilation, but the sliding door hiding the toilet was SO cramped that we ended up using restrooms around the ship. And only used the room bathroom when we absolutely had too. I will never do another huge ship after the experience on the Epic. I did the Pride of America in March and even though it was an older ship, experience was way better. Entertainment was decent but didn’t have enough variety for. 10 days cruise, things got repeated day after day. Read Less
Sail Date January 2020
I decided to surprise my adult son with a cruise and spent months planning the trip. We were very excited about the trip and had excursions booked but couldn't decide about a specialty dining package so we chose to wait until onboard. ... Read More
I decided to surprise my adult son with a cruise and spent months planning the trip. We were very excited about the trip and had excursions booked but couldn't decide about a specialty dining package so we chose to wait until onboard. I've cruised before so knew what to expect but it was my son's first so it was important to leave a good impression. Embarking was quick and easy, despite waiting for over two hours at Enterprise for a shuttle. Our cabin was inside no window and incredibly small. We made it work but only had one electric port and our steward would not allow anything to remain plugged in while we were out of the cabin which was most of the time. (Make sure you have good batteries for whatever you are using for pictures!) We had the free drink package and headed to a smoking area H20 to grab our first drink. We ordered and were told no I'm not making that I will make you this, and were handed drinks! Not the best way to start off but we blew it off as a communication barrier or maybe he misheard us, and our second drinks were what we requested. Btw, they use some pretty awful drink mixes and a pina colada tastes horrid. There are only two smoking areas on the entire ship besides a small area within the casino, and they fill up fast. Standing room only if you don't get a seat. One is half of a side of a back deck called H20 and then a box of sorts on the 15th deck by the pool. We vape and felt like second class people stuffed into a noisy chatbot as if we were in time out. H20 played football on a large screen alot so if your not into the sports bar scene...good luck. No drink runners to be found any of the times I was in the casino and extremely tight slots. Bartenders so rude at poolside we ended up getting managers involved. Waited about 10 mins to be served and even though the bartenders were making eye contact, they kept helping others. It got so obvious we were being ignored that a group of other people were literally yelling at the staff to assist us!! Bartenders just looked at us and walked away!! We just stood there a bit dumbfounded but got taken care of by the supervisors after we said something. I hate to make complaints..I'm on vacation and nobody has time for that!! Cleaning staff was friendly and the staff at the buffet entrance were awesome. Room steward was punctual..cleaned twice a day and knew our schedule right off as well as our names. No cute towel animals the entire trip though. Missed two ports for weather-so they said. All inclusive days at the private island appear to be hard to come by if you read other reviews. Missed Costa Maya. We were refunded 12 dollars and change for those port misses. Lots of hidden charges on this ship. Drinks are taxed while in US port....and we had some random charge for seeing a comedy show in the theater but by the time this cruise was done and we reviewed our bill, we decided not to bother because the lines to everything were long and staff just wasn't all that friendly. The food was fair...some days really good, other days not so much. Big on handwashing but food was cooler than should be allowed and the seafood was usually undercooked with a strong fishy taste. I'm a huge seafood lover so that was also disappointing. Met a few people that got food poisoning right at the start of the cruise. We were only able to get one reservation for specialty dining so I'm glad we didn't buy the package. We went to LeBistro which was amazing!! Top notch food and service, a highlight for our trip really. Book things as early as you can, shows, tenders, etc or you won't get in or will have to wait in large crowds. Very disorganized. Elevators constantly full and hard to come by. Pool area incredibly small and chair savers made sure no room to lounge. Ship pretty much shuts down at 10pm unless you like nightclubs with the you get crowd. Pot smokers in the smokers box with staff right there. No one did a thing about it. Pot smokers in H20...no one batted an eye. The end of our trip was the straw that broke the camel's back. Our last night we pulled put everything to pack and decided to head to dinner before the packing began. We put on the do not disturb light so our steward wouldn't stroke out on the mess we made and headed out. We had been very diligent utilizing our safe for valuables up to this point but felt safe with our light on knowing we wouldn't be too long. WRONG!!! We came back to find that someone had placed our shore bought liquor in the room and we were missing a kindle tablet and sunglasses that were on our desk before we left!! My son went to guest services about the sunglasses but we knew for a fact the kindle was there because I was going to plug it in and decided against it last minute. I was pretty much in shock knowing that someone breached our security despite the do not disturb light on and failed to make a claim until we got home the day after disembarking. After making a claim I emailed the VP of guest services Paula and was told an investigation would be done. Was later told it was our steward who brought the liquor, and that the security cameras showed him opening our door and placing things inside but that he didn't go in. HA!! Our bottles were in next to our desk...where the missing kindle was placed ....and unless his arms are 8 feet long, he DID absolutely go inside!! After a back and forth with her I realized nothing would come of it (obviously lied to me about not entering the room) and even though things were taken, the biggest issue as far as I'm concerned was that someone came in with a do not disturb light on!! What if I had been in the shower, or worse???? Worst guest service ever!! Will never, ever book again with this cruise line. Save your money!! The service is barely rateable and it appears to be a crooked company with the crap I encountered. Despite it all...our vacation was fun but NCL won't be getting another red cent from our family!! Read Less
Sail Date January 2020
You'd think it would be difficult to be pissed off after spending a week somewhere as gorgeous as the Caribbean. But congratulations, Regal Princess - you've succeeded. I'll start with a little background: This was the ... Read More
You'd think it would be difficult to be pissed off after spending a week somewhere as gorgeous as the Caribbean. But congratulations, Regal Princess - you've succeeded. I'll start with a little background: This was the FOURTH cruise I've taken with Princess just this year alone - and my second on the Regal. I'm not the type to complain about every little issue on a cruise - I'm generally pretty easy to please. I did Panama Canal last month on the Island Princess and it was amazing. Zero complaints. I wrote a great review after that cruise because they deserved it. I just got home from a seven day Western Caribbean cruise on the Regal Princess. The ports of call and shore excursions were excellent, as always, but many things about the ship itself were pretty terrible. I don't even know where to begin, so I'll take it from the top... I boarded the ship the first day and headed up to the Riviera Deck to my stateroom - R311. I immediately noticed a funky smell in the hallway - almost like the cleaning products used to deodorize a toilet in a bus or airplane bathroom. It was pretty gross. I noticed that the carpets were wet, too, so I assumed that they had just wet vacuumed the hallways or something. I went into my stateroom and began unpacking. The carpet in front of my bathroom was also wet - bad enough that my socks got soaked after stepping on it. And the bathroom itself smelled like urine, which really bothered me, because I had the same problem last Spring in my stateroom on the Aloha deck. Later in the afternoon I went to explore the ship and stopped by the front desk to tell them about the smell in the bathroom. They said they'd have the steward take care of it, and he did - when I went back to my room an hour or so later, the bathroom had been bleached and scrubbed and the smell was almost totally gone (note: if you want your steward to take great care of you, give him/her a $20 tip at the beginning of the cruise as soon as you meet them and they'll do almost anything for you). I was tired that evening and decided to just order room service. This also turned into an exercise in frustration. I called several times and nobody answered. I was put on hold each time. After spending about 10-15 minutes waiting, I'd had enough and called the front desk to complain. They said they'd have the room service people call me back, and eventually, they did. I tried not to get too worked up about the situation because it was the first night of the cruise, and the room service staff are often pretty backed up at this time. I ordered the lobster and steak and paid $19 for it (it wasn't worth it, and not only that, they got my order wrong). Later in the evening I tried calling the dining reservations line to make a reservation for the following evening at Sabitini's, and same situation - nobody answered. I gave up after several attempts. That night I went to bed in a not great mood but was hopeful that the rest of the cruise would be much better. I was startled awake at 5:30am by a SCREECHING alarm that went off in my stateroom. I called the front desk and they said they were aware of the problem - someone else had also called from their room on Riviera to report the same thing - and that they were working on fixing it. The alarm continued screeching for another 15 to 20 minutes. At this point, I'm wide awake, and I go to use the bathroom. I open the bathroom door and the bathroom stinks like urine again. Now I'm definitely not happy. There's no way I'm getting back to sleep. The alarm is still going off. I go down nine flights of stairs to the front desk to complain about the alarm and the smell of the bathroom. They send a housekeeping manager up to my room to check out the bathroom, and he sends the plumber up. Eventually the alarm turns off. The plumber fiddles around with the bathroom drains for 15 minutes or so, and then says he's sorry but there's not much he can do - the entire Riviera deck was flooded yesterday by a burst pipe, which is causing the sewer smell in both the hallway and possibly the smell in my stateroom bathroom, too. Basically, I'm out of luck. I appreciated the honesty, because this was the first time someone had the decency to actually explain to me what the TRUE situation was. A simple letter of apology or acknowledgement from Princess would've gone a long way here. "Hey, sorry the hallway is flooded and smells like a sewer and we did nothing to warn you", or "hey, sorry to wake you up from a sound sleep at 5:30am with an ear-splitting alarm that went off in dozens of rooms for 20+ minutes with zero explanation and no way to quickly turn off". Needless to say, this never happened. In any event, I called guest services and told them that I wanted a new room on a different deck. They said the ship was filled to capacity but that they'd see what they could do and get back to me. I heard nothing back for several hours. It wasn't until I got my travel agent involved AND threatened to contest the entire cost of the cruise with my credit card company that guest services finally had someone up the chain reach back out to me. I received a call a little later from Dean - the guest services director - and he was fantastic. I really need to give credit where credit is due here. I explained to him that pretty much every single thing about the cruise up until that point had been a complete nightmare, and that nobody on staff either seemed to care and/or had the ability to help me fix the problems I was having. I pretty much gave him a list of complaints and he immediately began addressing and trying to fix each one. It made all the difference in the world to me that he took my complaints seriously and actually worked to correct them. He even made me a complimentary reservation at Sabitini's that evening. Without my experience with Dean and his help resolving everything here, I doubt i'd ever be taking a Princess cruise again. From this point on, some things improved and some didn't. I went to Sabitini's that evening and this was literally the highlight of the cruise. They were so welcoming and friendly - the level of service and quality were amazing. I wish the entire cruise was like this. It meant so much to me that they actually treated me like a guest, because for most of the cruise up until this point (and after it), I felt like just a number. The ports of call and shore excursions were all excellent. Thank God for that because this helped the cruise not seem like a complete disaster. I did have some fun, at least. But overall, the negative experiences I had that first day or two of the cruise overshadowed the entire vacation, especially because many of them were never completely resolved. The hallway and bathroom continued to smell, it was difficult to get a human being on the phone when calling room service, the dining reservation line, or even the front desk, and the ship seemed very understaffed for the amount of guests on board. With so many shortcomings during this cruise, I've been trying to put my finger on how things could've gone so noticeably downhill since my last Regal cruise this past March. My theory is that it all boils down to the Medallion system. It's obvious that Princess is eliminating staff and replacing them with a terribly inadequate and cumbersome system of online Medallion applications. What a huge mistake. Human beings should not be replaced by automation in an industry where the overall level of quality/satisfaction is so heavily determined by the level of care/attention you receive from actual humans. If I go to McDonald's, I don't care if the human interaction is replaced by a self-service kiosk. When I'm on a cruise, it's a completely different story. Not to mention the fact that the apps often don't work or drastically limit the number of things you can do/order compared to when you interact with an actual human staff member - which often necessitates an additional human interaction, anyway. The few staff still employed seemed totally overwhelmed with the number of guests on board. They couldn't keep up, guests were getting frustrated, there were lines for almost everything, and the decreased morale was pretty apparent. it's a lose-lose situation for everyone involved. I really hope someone high up at Princess reads this review. Some of the issues on this cruise might've been bad luck, but others were entirely preventable. A lot of it boils down to customer service. I've given Princess many thousands of dollars in business in the past year alone. Just because I'm on the younger side, and traveling solo, doesn't mean I should receive a lower level of service than an older couple or a family with kids - and that was the impression I got again and again on this cruise (as well as other Princess cruises I've taken). I guarantee you I'm contributing just as much to your bottom line as these people, if not more. Perhaps you should realize who your truly loyal customers are, and start treating them that way. Read Less
Sail Date December 2019
No swimming for small children even with a swim diaper! Hard to get milk for children, even from room service. No change tables. No wipes or diapers for sale. Some staff are friendly but some see children as an annoyance. ... Read More
No swimming for small children even with a swim diaper! Hard to get milk for children, even from room service. No change tables. No wipes or diapers for sale. Some staff are friendly but some see children as an annoyance. We were married on a princess ship but clearly are not welcome now we have children. I’m very saddened by this trip as I expected a 5* experience. We paid the same price for the children as for adults. If princess expects children to have a less then Stella experience. Then we should have paid a discounted rate. My family including Grandparents shall never cruise with princess again. When we called to complain. We were told there was nothing they can do, rules are rules. Well I say shame on princess, you have tried but have failed miserably to garner the support of the future generations. Regards, a party of 22 on the Regal Princess. Read Less
Sail Date October 2019
We sailed on NCL Pride of Aloha to the islands of Hawaii way back and had a really great time but we chose this cruise primarily for the itinerary and that it sailed from New York and not Florida. Anything that shortens flying time is a ... Read More
We sailed on NCL Pride of Aloha to the islands of Hawaii way back and had a really great time but we chose this cruise primarily for the itinerary and that it sailed from New York and not Florida. Anything that shortens flying time is a bonus! Since then it's been Celebrity pretty much every time. Anywho, after a hideous drive into Manhattan due to a 'non pick-up' at JFK by NCL (we had to arrange our own transport. NCL refunded the cost) we spent two nights at the Marriott Marquis. A beautiful hotel in Times Square! We dined at the Hard Rock Cafe on the first night becoming well aware of the high cost of NYC and a poor exchange rate! The next day we made our way to the Hard Rock at Yankee Stadium, taking the subway. Quite an experience! (I'm a HRC pin collector). The weather was bright but very cold due to high winds coming off the Hudson so our sightseeing was limited to Grand Central Station and a couple of other places. The Saturday morning we were transported to the Norwegian Dawn and boarded without any hassle, our stateroom was ready for us and the luggage was already outside the door! Our first impression of the ship was positive, the public areas had recently been upgraded and we were impressed with the layout and facilities. The cabin was however a little disappointing in size and the lack of storage was apparent as we began to unpack. It didn't spoil the holiday. The cabin steward was very attentive and cheerful as one has come to expect on cruises these days. As usual the first thing was to get to the Garden Cafe buffet to get a snack and our traditional 'first beer of the cruise'. We had a free drinks package plus free wifi, pre-paid gratuities and various other 'sweeteners' that came with our booking. Result! The food was pretty standard fare in a very pleasant area on deck 12. We ate there every day for breakfast and even a couple of evenings. We never dined in the main dining rooms, The Venetian or The Aqua! Most unusual for us as we love the rapport and banter that usually comes with dining at the same table every evening. The reason was some of the entertainment was at a time that would have clashed with 'normal' dining times. We ate in Bamboo, an oriental restaurant a couple of times, lovely Chinese and Thai food. Also O'Sheehan's (get the pun) bar and grille. It offered Chicken wings, burgers, fish and chips, hot dogs etc. etc. done to a high standard. These are free-to-dine places, no cover charge. I have to say, the amount of dining options on this ship are extraordinary! I think there are fourteen in all!! This brings me on to the music and entertainment. I have been a musician and entertainer for most of my life so my opinions and view of things entertainment are perhaps skewed and analytical compared to some people. Overall the entertainment was of a high standard. The production cast and their shows were superb and well rehearsed. The guest artistes, especially Jackie Barr, US stand-up comic, were great! The house orchestra was very good and accomplished too but an attempt to do a tribute to Doris Day was perhaps misjudged? DD had SUCH a perfect voice that any tribute MUST be of exceptional quality, it wasn't I'm afraid. The 'party' band Sonata on the other hand were EXCEPTIONAL! No genre of popular music was beyond their capabilities. From Louis Armstrong to Michael Jackson. From AC/DC to Abba. Nothing was beyond them. Superb guys!! The two lead singers (male and female) were flawless. A pity the same cannot be said about the Reggae band. The band themselves were good musicians but the female singer was pretty dire. Not that she couldn't sing but she was 'all over the shop'! She didn't seem to know some of the songs and the band struggled to find where she was in some of the numbers. More rehearsal guys. Also on board were a duo who appeared in the Atrium most days. From the little we saw of them they were OK and the female half was really good. The solo guitarist/singer was adequate, I have heard better in my local social club. Ditto the solo pianist/singer. Not really good enough NCL. There are a million acts 'out there' who could do a better job. The next subject, although linked to the previous category, was the so called back ground music on board. Bearing in mind the average age was conservatively 65, the type of music and the volume at which it was played we totally inappropriate! It became such an issue that, after two days at sea, we could no longer stand to be on deck, poolside. The constant 'four on the floor' dance music played by the DJ was excruciating and played a high volume to boot. This was exacerbated by the appearance daily of the aforesaid Reggae band. The bass boomed out across the open areas and destroyed any chance of resting or playing one's own music via headphones. Come on NCL, take a look at your audience and tailor the music to suit please. I appreciate there were younger people on board who perhaps appreciated the choice of material and the volume it was presented at, but majority rules eh? The itinerary was very much to our taste. The Caribbean is such a magical place! We have been back many time since we started cruising in the 1990's and we still love it. We now take tours with local firms and, along with a few other folks, we have a great experience usually. SO much less expensive than booking on board! One thing we noticed this time, when we tried to book a road-train tour of both Curacao and Bonaire we found that the ship had monopolised the entire days availability so no one else could get a look-in! This is something we hadn't experienced on previous cruises. Perhaps you have. All the islands were as we remembered them, perhaps a little more built up than on a previous visit? To be expected I guess. Beautiful places with magical people! I won't list the entire itinerary as it's been published already. Take time to see the islands and not just the shopping! Finally, disembarkation. I'll sum it up in one, a NIGHTMARE! It transpired that the previous ship had been blown into one of the gantries and destroyed it making our docking troublesome to say the least. The consequence, all passengers had to leave the ship via one exit! The main problems were caused by a large percentage of passengers trying to disembark carrying their own luggage. Why would you want to do that? We were booked to do a tour of NYC and surrounding areas simply to pass the time until our 19.30 from JFK to LHR. We thought it would be much better than sitting around the airport for many hours. WRONG! By the time we finally got off the ship, about two hours late, there was but an hour or so before we had to transport a few of the people on the bus to La Guardia in Queens NY!! By the time we had accomplished that task (La Guardia is undergoing MAJOR upgrades) we then had to drive directly to JFK. No time to get to the proposed sights of NYC! At $99 each it was not a good idea. We have asked for a refund but have yet to hear back from NCL. To sum up. We thoroughly enjoyed the holiday! Sure there were quibbles along the way, no cruise is 100% perfect, but we came away feeling rested and ready for the next six months until the next one on Celebrity Eclipse! We would recommend the Norwegian Dawn highly, although it is showing signs of age, it's still a lovely ship with many qualities. Great crew, cruise staff and entertainers. Read Less
Sail Date October 2019
I selected the cruise by the stops the ship was making. Of course, the stops were quick stops & really not worth the expense of the cruise to spend 4 hours to 6 hours in port. The entertainment at the show room was less than good. We ... Read More
I selected the cruise by the stops the ship was making. Of course, the stops were quick stops & really not worth the expense of the cruise to spend 4 hours to 6 hours in port. The entertainment at the show room was less than good. We walked on three of the shows, but it could be the shows was not up to our standards. The worst part was that ship is being neglected, poor maintenance. Several of the cabins on deck 9 had serious problems that the crew was unable to patch or fix. Passengers on Deck 9 were, were & still are upset about it. Sad to say THE SHIP NEEDS TO BE SCRAPPED. The food aboard was fair, not great as you would expect. Breakfast is hard to mess up, but the bacon in the buffet was plumb terrible. CAGNEES Steak was great (all 3 times), no complaints there. Excellent meal. Read Less
Sail Date October 2019
We went on the discovery 2 in April 2019 from Montego Bay calling at Hondurus, Guatemala, Belize and Costa Maya Mexico. We travelled over the easter period therefore some of the places were quiet. We stayed in a junior suite room 8080 ... Read More
We went on the discovery 2 in April 2019 from Montego Bay calling at Hondurus, Guatemala, Belize and Costa Maya Mexico. We travelled over the easter period therefore some of the places were quiet. We stayed in a junior suite room 8080 but would not choose this room again. The only problem we faced really was that very morning at 7am we were woken by staff putting out sunbeds which seemed to be just thrown onto the floor, as our room was on the 8th floor, floor below sunbathing deck!! Another problem was the two whirpools that were just full of teenagers (unruly ones) who just seemed to hang around all day doing their holiday romance courting. Despite parents speaking to them odd times/checking up on them they still sat there eating food and having drinks in the whirpool then eventually leaving, several hours later, leaving behind rubbish and cups around the side of the pool. Fantastic staff, fantastic food and fantastic entertainment. Next time maybe chose adult only as can not do with rude, unruly children and parents who don't care what their kids are doing. Read Less
Sail Date April 2019
My husband and I have been on several Norwegian cruises (Escape and Jade) and decided to go on the Epic. The good: embarkation process took about 30 minutes -buffett food was decent - most of the staff we dealt with were ... Read More
My husband and I have been on several Norwegian cruises (Escape and Jade) and decided to go on the Epic. The good: embarkation process took about 30 minutes -buffett food was decent - most of the staff we dealt with were friendly-comedians were hilarious-food allergy attendants were very knowledgeable- main dining restaurants were very good- The Beatles musicians were fantastic The bad: The shows were terrible and there were no family appropriate show options. All of the game shows were held in the attium where the seating was cramped and it was difficult to hear. The casino was right in the middle of the ship so you had to walk through smoke to get to restaurants, shops, etc,. The few options that were family friendly cost an additional fee and were always booked. Disembarkation was the most unorganized thing that I have ever seen. Lines in every direction without any guidance from staff. It took us three hours to get off the ship. We were oin our disignated area at 7:45 when rhey called for us and did not get through customs until 10:45. It was a complete nightmare people breaking in line and no one there to direct you where to go. When we asked where to go we were told to follow the line. The design of the staterooms was terrible. The toilet area was tiny and and there was no privacy. My husband and I kept waking each other up because the toilet was so loud when flushed. The bed was wide, but it’s curved which makes it shorter. I am 5”8 and my feet were hanging off the end of the bed. The ugly:The ship was dirty- our stateroom 11179 was disgustingly filthy. When we entered our stateroom there were crumbs on the bed, the floor and the carpet was stained. We asked our steward to vacuum our room and he apologized and cleared the crumbs. I noticed a stain by the bed where someone had thrown up on the wall and it had obviously ran down to the carpet. I showed the wall to our steward and he said “oh that is an old stain, but I will try to clean it”. As he was cleaning the stain and the dead bug that was smooshed on the wall he picked up a sleeping mask and handed it to me. I explained that the mask did not belong to me and he apologized. In summary, I will continue to cruise , but I will never go on the Epic again. Read Less
Sail Date April 2019
We chose this cruise for my 50th Birthday. It was the first cruise for both of us and I was very nervous because of reading a lot of negative reviews. But we had a great time! We knew there would be crowds and lots of kids because my ... Read More
We chose this cruise for my 50th Birthday. It was the first cruise for both of us and I was very nervous because of reading a lot of negative reviews. But we had a great time! We knew there would be crowds and lots of kids because my birthday was the week before Easter, so we booked a Spa Balcony room so we would have a quiet retreat. Best decision ever! We truly enjoyed the thermal suite and never found it to be overly crowded. We had the UBP and three nights of Specialty Dining. We chose Le Bistro, Cagneys, and the Cirque Show. Food and service was great in all three! We enjoyed the shows, Priscilla, Burn the Floor, and the Epic Beatles in the Epic Theater. Unfortunately we did not get to the smaller venue to see the Beatles in the Cavern Club in time to get seats, which was our own fault. We had great food and service in both of the main dining rooms and also in O’Sheehans. Loved the wings!!! Our room steward, Jingles, was amazing! He kept our room and balcony stocked and spotless at all times and made the best towel animals! We were fortunate to get extra time in Tortola for planned maintenance on the ship. Wished the port time in St. Thomas had been longer, but it’s just a good excuse to go back. Great Stirrup Cay was fabulous. Rented a clamshell near the tacos and tequila... need I say more?!? We will definitely be planning more cruises with Norwegian! We loved the freestyle cruising concept. We honestly had nothing to complain about. We heard all of the horror stories about embarkation and debarkation, but we were on the ship within 45 minutes of our arrival at the port and walked off with our luggage before 7:30 a.m. Truly one of the best vacations we have ever been on! Read Less
Sail Date April 2019
We were originally booked to go on the Oasis of the Seas the same week, but a crane colliding with the ship ended that and we were desperate to get away so we broke ranks from our friends who were doing an itinerary we've been on a ... Read More
We were originally booked to go on the Oasis of the Seas the same week, but a crane colliding with the ship ended that and we were desperate to get away so we broke ranks from our friends who were doing an itinerary we've been on a few times already and decided to book the Epic because of the the stops in Tortola and Great Stirrup Cay. Two places we had never been. The other stop was St. Thomas. We were excited to get down to Orlando and get out to sea as it had been a long winter and both of our jobs were ramping up for a busy summer season. What a surprise we were in for. Below is my review that I sent on my survey. I'm not a cruise newbie by any means. This was my 7th cruise. It was our first time on Norwegian. To be honest something just seemed off from the get go. The Norwegian staff at embarkation in Port Canaveral was rude. The man telling us what counter to go to, actually rolled his eyes at my husband because we stepped too close to spot 23 rather than 22. Everyone was jammed in and there was no where we could go, so we fanned out as the clerk finished with the group in front of us. This man rolled his eyes in disgust and looked at me and said, i told you to go to 22. He was an unpleasant piece of work. ! Next, we walk down to find a place to sit at the port before they started boarding and there were so many seats reserved for "priority" guests, that there was no room for those of us low lifers that were not priority. The woman who wouldn't let us sit in the priority section was completely ignorant and rude. We've never experienced such a ridiculous boarding of a ship. The staterooms were not ready, everyone was crammed into the Garden Cafe like cattle, with again no where to sit and we were stuck with our carry on bags. The whole process was poorly executed and indicative of what was to be an ongoing theme the entire week. We nicknamed this experience the Epic Failure. Once we got to the rooms, we found the layout utterly disgusting. This is our fault for not researching, but who wants a bathroom area split from the shower and separated by a curtain from the sleeping area? Disgusting. I thought Norwegian was upper crust of the cruise industry. Once I saw this, I doubted that and was only provided more proof as the week went on. NCL advertises the free style cruising, but dining areas are always packed and crowded and you wait forever! The way you have to reserve seats for shows and plan reservations just to see them is ridiculous. We were told by hosts at the restaurant doors that we had to have reservations, but you couldn't make reservations online. I called the dining number to make a reservation and was told I couldn't make a reservation. Our other issue was the constant up charge for everything. You want to see a cool show, up charge. You want to use the hotubs in the spa, up charge. You want to set foot in the ice bar, up charge. You want a full face mask for your snorkeling expedition, up charge! I mean seriously, it became our running joke. There were not many fun free activities. Not everyone wants to get drunk. The open air spaces were totally lacking. Come on, you have 4000 people on the ship and you cram them all onto one upper sun deck and one pool deck? There were hardly ANY open chairs in any of the open areas. We spent half our time holed up in a small area near the humidor lounge just to find seating and to stay out of our room. The whole atrium is stuffy and crowded. We tried to make reservations for the Escape the big top game and couldn't get in, we tried to see the musicals and could only get late late times and frankly the whole entertainment crew just seemed off and tired. Speaking of crew and staff, I was rudely and literally yelled at by some bus person on the Garden Cafe straight out over the bridge who told me I should go down stairs to the Italian restaurant instead of waiting for an open table. He then took his time to clear the 20 dirty tables that were in the area. I wasn't leaving that deck and losing touch with my husband, sorry. The only positive encounters I had on the ship with the crew were the interactions we had with Borgy our room steward (who by the way is the sole reason I do not give this sailing an absolute fail rating) and the young lady who greeted everyone in the cafe (washy washy, yummy yummy, coffee coffee) and a lovely woman who took some time to talk with us each morning and literally brought us juice to our table. The rest of the crew just seemed surly and angry at the world. We just didn't have that feeling of being welcome that we have on other cruise lines. Now, let's talk about the worst of it. Debarkation day. What an ABSOLUTE disaster!!! We literally spent 2 hours in a stairwell trying to get off the ship with all of our luggage. We were on Deck 11 trying to make it to Deck 6 and could not get an elevator so we decided to hoof it down the stairs. No big deal, until we were stuck at Deck 9 and could not get down any further. People were fighting. Babies were screaming. All we wanted to do was get off that god awful ship. Then when we finally go to the right deck, someone told us we had to go down to deck 5. We then had to march the entire length of the ship in some mouse trap maze and back to where we just came down from, go through security and then deal with more security in the port. The entire process to get off your ship was over 4 hours! There is something really wrong there! What if you had had an emergency at sea?? I would be scared for my life. You can’t handle embarkation or debarkation, how would that crew handle a disaster? With all this in mind, I am not saying we would never sail with NCL again, but it would have to be one absolute hell of a deal and never ever, ever again on the Epic. That ship ought to be sent that ship to the boneyard. Read Less
Sail Date April 2019
We had the most EPIC vacation on the Norwegian Epic (pun totally intended). The ship had a great layout, the service was great and we really, really loved the food. The Chinese restaurant was the biggest surprise. This restaurant, along ... Read More
We had the most EPIC vacation on the Norwegian Epic (pun totally intended). The ship had a great layout, the service was great and we really, really loved the food. The Chinese restaurant was the biggest surprise. This restaurant, along with the buffet, Irish bar and two main dining rooms, are included in the price of the cruise. The noodle bar that is part of the Chinese restaurant was great!! We ate there every other night. My six year old also loved the child care. The theming was amazing! He attended the pirate, spy and outer space nights and loved them. He even cried when we tried to pick him up early...he was having too much fun with all of his new friends. My only advice for next time would be to book specialty dining early. We enjoyed the Cirque show but would have loved to dine at the Japanese restaurant. It was booked completely. Also, if you are going to the private island, make sure you make a reservation for the tender to the island. We could have had an extra hour or two of island time if we had figured that out sooner. Don’t feel like this was clearly publicized. Overall we will book Norwegian again!! Read Less
Sail Date April 2019
This was our first time on the Regal Princess and our fourth cruise aboard a Princess Ship. The Regal is Medallion ready and we loved the system. I could track my son, husband and other shipmates. There was one glitch in which I ... Read More
This was our first time on the Regal Princess and our fourth cruise aboard a Princess Ship. The Regal is Medallion ready and we loved the system. I could track my son, husband and other shipmates. There was one glitch in which I couldn't locate my daughter because she is a minor not staying in my cabin. It is to protect minors, but there was no way (yet) to let me add her. Our loop hole was that my son could track her as he was another minor. Every dining experience was good. Our favorite speciality dining and the only one we did was Sabatini's. It's excellent! I highly recommend the short ribs in the main dining room on lobster night. I just ordered surf and turf and had the lobster tail on the side. We only ate breakfast in the dining room once, but wish we'd done it more often. We met lots of nice and interesting folks every time we shared a table. In Princess Cay we just did a beach day and rented a clam shell. It's nice to have shade access if necessary. My mother in law did the glass bottom boat tour and said it was "Okay." (Not too thrilling). In St. Thomas we taxied to Red Hook and took the ferry over to St. John and then took another taxi to Trunk Bay Beach. It was a beautiful beach. There is a snorkeling "path" with some signs to read. It's not the best snorkeling I've ever seen, but it was still pretty. There are no chairs or umbrellas. We were only approached once by a lady living there selling bracelets. My daughter had to have one. The trip across the two islands was scary, but we made it. The roads and steep, winding and they drive on the opposite side of the road but still have the steering wheel on the left side. In St. Maarten we just grabbed a taxi and planned to go to Little Divi but the driver (Uncle Al's Taxi) talked us into Mullet. He was a GREAT driver and was basically a tour guide the entire drive. He charged us $8 per person one way. We got to the beach around eleven and planned to stay until 2:00. We thought Al would go drive more people, but he stayed at the beach chatting until we were ready to return. There were local ladies selling merchandise, massages and hair braiding on the beach. My daughter wanted braids so I said she could get three. I agreed to a massage without discussing a price (mistake). While I was off getting my massage my daughter got 14 ($42) braids and the massage lady told me I owed her $80. Good Lord, I am sure I could have argued, but I set my hubby to an ATM since I didn't think I'd need as much cash as we spent. Al drove him to a nearby casino. The chairs were two plus an umbrella for $15. What I thought would be a cheap taxi ride day ended up costing about $211---take away the massage and braids and it was just $89. My son bought a burger and a soda which was ten bucks I believe. After the ports, we had two relaxing sea days that went all too fast. The comedians were great and we enjoyed the shows we went to. We also went to several of the game show events in Princess Live...Voice of the Ocean, The Married Couples game, Majority Rules and Battle of the Sexes. All were entertaining...more so if you participate in the last two I mentioned. Cory was the cruise director and I thought he did a really nice job. The galley tour after the food demonstration was interesting. My husband and I did the $25 wine tasting in Allegro. We learned about six different wines. I managed to drink it all and I rarely drink. I could feel it when we were done. Next time I'll sign up for the $40 per person one to get better food. That one is less people and is held in Sabatini's. The pool area was very nice and I didn't feel like it was too crowded. We were at the end of spring break season for public schools. I think there were only 300 children aboard out of about 3500, so a very small percentage. My 15 year old daughter really had a great time with the teen center. It's basically just a hang out. They have their own hot tub. My son (10) spent a lot of time at the basketball court and none in the kid program. I don't know why he didn't go there....just didn't want to. He used to participate when he was younger. To sum it up, I'd definitely do it all again! Read Less
Sail Date March 2019
We chose this cruise because of the itinerary (stops in Grand Cayman, Roatan, Belize, and Cozumel) and the fact that it was recently refurbished. It was also a great price since we booked six months prior. This cruise was during our ... Read More
We chose this cruise because of the itinerary (stops in Grand Cayman, Roatan, Belize, and Cozumel) and the fact that it was recently refurbished. It was also a great price since we booked six months prior. This cruise was during our daughter's Spring Break as well as her 16th birthday. She was very excited to travel to so many Caribbean countries in one week. As for the ship itself, we took a Princess cruise to Alaska in 2013 and were very surprised to find the Caribbean Princess had the exact same layout as the one we sailed on then (don't recall the name). It made things easier to find as it was familiar to us, but it was slightly disappointing to feel like we'd been here before after so many years. We wanted an aft facing mini-suite but they were sold out even six months in advance, so we ended up midship. This was absolutely fine, but I think the aft facing provides the best views since you can see both side of the ship while in port. As for the food, the Coral and Islands dining rooms had good decor, great service, and a nice menu. We ate in the Crown dining room for our daughter's birthday and had excellent service and food (the filet Mignon was the best). Well worth the extra $29 per person. We also ate in Steamers, but weren't impressed. The menu is intentionally extremely limited (only clams or fried seafood, nothing broiled) and the placement of the restaurant is where the ship rumbles and shakes during the whole meal. Not worth the extra $12 per person, for us. The International Marketplace buffet was fresh and tasty and we didn't grow bored as the selection kept changing (veggie lasagna was the best!) Entertainment was the best by far of my five previous cruises. The dancing and singing were top notch and the Voice of the Ocean competition was well done (congrats to Hannah on her win for Abba's Dancing Queen!) Most activities were targeted for the very old (e.g. arts and crafts). Average age was 65, I’d guess. Also, each time there was something we were interested in seeing it was at 9:00 a.m. after a late night, so we didn't attend anything other than Bingo and that was as expected. Finally, I was pleasantly surprised at the Casino's selection of slots and variety of table games. I enjoyed myself at the Casino three of the nights (even though I didn't end up winning - big surprise). One downside of this itinerary on Princess is you change clocks four times. Twice one hour behind, then twice one hour ahead. Made for a wonky jet lag experience every morning. On Carnival, we stayed on ship’s time no matter the port time. All in all, it was a wonderful vacation. Read Less
Sail Date March 2019
The staff on princess cruise made my vacation the best vacation ever!!! Everyone was so attentive kind and very helpful. Anytime I needed directions they always knew how to direct me. The steward kept my room clean and even after it was ... Read More
The staff on princess cruise made my vacation the best vacation ever!!! Everyone was so attentive kind and very helpful. Anytime I needed directions they always knew how to direct me. The steward kept my room clean and even after it was cleaned and I took a nap my bed was later remade and of course I loved the chocolate left on my bed each night. The waiters were awesome as well making sure my meal was the best. The entertainment on the ship was awesome. We got to know the staff very well and they were all so nice and friendly. We had a lot of laughs playing games and watching the different activities. I love Ed that we could grab a pizza slice late at night for a good snack. This was my first cruise and I now have fond lasting memories of the best vacation I’ve ever had. Read Less
Sail Date March 2019
This was my first time going on a cruise, and it sure didn't disappoint. We booked this cruise during my school spring break, and for my parents' 25th anniversary. (They got married on St. Thomas during a cruise on the old Crown ... Read More
This was my first time going on a cruise, and it sure didn't disappoint. We booked this cruise during my school spring break, and for my parents' 25th anniversary. (They got married on St. Thomas during a cruise on the old Crown Princess. They went on the Sun two years later.) Unfortunately, my mom couldn't go, so it was just me and my dad. Some of you may remember my thread in the forum. Anyway, this cruise is 7 days and the itinerary is Princess Cays, Falmouth, Cayman Islands, and Cozumel. It left from Port Everglades in Fort Lauderdale, Florida. In Florida, we stayed at the Crowne Plaza hotel, and it sure was nice. Nice view, pretty spacious, no bugs. From a window further down the hallway, I could see Regal next to Carnival Conquest. We took the hotel's shuttle service to the port, which we waited about an hour for. They must have a thing for Celebrity Cruises, as the first ship they called for was Silhouette, then Edge, then Silhouette again. Finally, they called for Regal and Conquest. I felt bad for the couple who came a bit late who needed to get to Silhouette. Very nice people who I talked to for a while. It took us a while to get into the port because there was a bunch of tankers that kept pulling in. Not to mention the mile long line of taxis. Speaking of, we should have just called a taxi from the hotel. Once we got into the port, we had to drop off one person at Celebrity Edge, then we had to go all the way around to Carnival Conquest, passing numerous other military and cruise ships, including Harmony of the Seas. After Conquest, the rest of us were dropped off at Regal. Inside of the Princess port, we went through security and got our medallions. I got blue and my dad got gold. My mom also would have gotten gold. For some reason, my dad's medallion was defective. He had to go to the front desk twice to fix it. The first time, he got a new medallion. The second time, they said it was a problem with the account. I had no problems with mine. I like how it unlocks the door by walking in front of it. It's nice if your hands are full. But, what if you don't want it to unlock and you walk past? Does it stay unlocked? So, about this ship. What a beautiful ship. I could tell how proud of it the crew was. It wasn't very crowded. The crew and passengers were all very nice. No matter where I sat down to eat, whether it be Horizon Court or on the Lido Deck by Trident Grill, somebody came up to ask about drinks right away. The food was awesome, even though I didn't eat much. The ice cream is the best you'll ever have in your life. I had about 2 vanilla cones a day. We had the unlimited internet, but I wasn't impressed. It was pretty slow. Well, what should I expect from internet at sea? Our stateroom was mini suite M428. It was gorgeous. The balcony was big since it was at the end of the Sea View Bar. Our steward was Kleynard, or Kley as we call him, and he was absolutely awesome. He was so nice, did a great job cleaning, and would always leave us chocolates. He even would convert the couch for me to sleep on and would fold all my blankets. When he would come in the morning, he would convert it back to a couch. Thank goodness, I have no idea how to do that. If I go again, which I want to when I'm a bit older, I would certainly book this same stateroom if possible. The entertainment was really good. I loved the Sail Away celebration, with all the dancing and singing. That Love Boat horn sure was something else. That was a nice touch. Anything Love Boat related on a Princess ship is a nice touch. I'm not a big movie watcher, but I did end up going to Movies Under the Stars a couple times. The first time, I came late and still got a good seat. I got popcorn from Swirls and a blanket from Calypso Cabana. When I sat down, the head cushion fell and hit me in the head. I go to fix it and my ice cream and popcorn spill. I'm such a clod. A mom notices and sends her daughter to get me napkins. I said it was unnecessary, but she still got them anyway. The second time, I watched Crazy Rich Asians in a hot tub, which I found to be pretty stupid. Most of the movies they played were stupid. But, you couldn't drag me out of those hot tubs even if you tried. The pool was absolutely freezing, so I sat in the hot tubs talking my head off. No wonder I ended up with sun poisoning. I looked like a tomato, I was burning, had the chills later, and then my eyes swelled up shut. Ouch. I sure did like the concerts, though. I watched Elton John and Bryan Adams from the hot tub, both of which I like. What I find weird is that they start playing movies before it gets dark. They start setting up way before. One of the people I talked to had been on about 20 Princess cruises and was complaining that they played a lot of Tina Turner concerts and was tired of it. She also said that their first time on Regal was the first time they used medallions and it was full of problems. I was in the teen lounge once, and it was pretty cool. There were computers with PlayStations and a hot tub outside. There's nothing really to discuss about ports, since we didn't do any excursions. We did go onto the islands, though. Would I go again? Heck yes. I would wait a little while because I had crippling homesickness every night on this cruise. Overall, I loved this cruise and would want to go again on this same ship. (I'll post photos later, since they're all on my phone. I'll either send them to the computer or do it on my phone. If I can post videos, I will do that too. I got a good one of the Sail Away party, the Edge setting sail, people waving to us, and the horn.) Read Less
Sail Date March 2019
We took this cruise mainly to get away and to have the option to depart from Los Angeles. Thankfully, after we returned home both of us left the voyage confident we had made a good decision. The food was excellent and being our fifth ... Read More
We took this cruise mainly to get away and to have the option to depart from Los Angeles. Thankfully, after we returned home both of us left the voyage confident we had made a good decision. The food was excellent and being our fifth Princess cruise we felt that all of the eateries on board were excellent. The Horizon Court Buffet was the biggest surprise. It was outstanding! A huge variety with many different selections each day. Crown grill as always was excellent as was our first visit to Sabatini's. Both places the service was top of the line, with fun and knowledgable wait staff. Our room was kept immaculate by our steward. The only minor downer was that the bed had not been transitioned to a Heavenly Bed yet but we were told it was coming soon to our level (Caribe Deck). The other downer was being charged for an excursion that was paid for a few months prior, but I am confident Princess will make it right after I contact my Princess agent.That is why I have focused primarily on Princess cruises. My agent, Phoenix Quevedo, always makes a sincere effort to ensure we are well served. The cruise was great. The entertainment was excellent with something for everyone. The stage design, singers, music and energy ensured we returned every show we could. Speaking of energy, Matt O, was the best cruise director we have ever seen. He has that unique ability to entertain most anyone he comes into contact with. He is not afraid to take a change, ensuring he never allows for routine. A true professional with a God Given talent. We departed after enjoying each day of the trip well rested and actually refreshed. We have already booked our Cabo cruise for December 2019. Read Less
Sail Date March 2019
Since I'm not a total pessimist, let me start with the positives: - The majority of the crew was fantastic (outside of some rude guest service folks at night). - The musical entertainment throughout the ship was solid, and so ... Read More
Since I'm not a total pessimist, let me start with the positives: - The majority of the crew was fantastic (outside of some rude guest service folks at night). - The musical entertainment throughout the ship was solid, and so were the magician and comedian. - Loved the ports and the shore excursions that we went on (Diamond Falls in St. Lucia, beach break in Barbados, lobster cruise in Antigua, and remote beach day in Tortola). - Embarkation was extremely efficient. - The freestyle dining option was much better than my dining experience on other cruises (Carnival and Royal Caribbean). Now onto the less appealing parts of the trip: - The ship is definitely older and a bit of a maze to get around. - I noticed the rocking more on the Dawn than on other ships I have been on. - Disembarkation was fast, but our travel service to the airport was not available since we disembarked so early, so we ended up taking a taxi to the airport. - Service on the pool decks and at some of the bars was sub-par due to a lack of staff. Some of the bartenders weren't super friendly either. - We used the laundry service, and they ruined a pair of my board shorts. Full disclosure, guest service didn't charge us for the service and provided a $25 credit. ** Now for the low-light of the trip, our horrible room. It was obvious on the first day we arrived that the AC was not working and had not been working, yet they kept us in the room (maybe hoping we wouldn't mind). Not to mention, there was an odd, almost sewage like smell in the room. We called maintenance immediately and they came to fix it the first time. We left assuming it would be better when we came back...it was not. Called again, and the same situation. Keep in mind no updates are being provided. A couple days later. we come to find out from our room steward that the room above us had overflow issues which obviously zapped the electrical service in our room since the AC, the bathroom fan and several of our lights were shot. Rather than providing us with a new room (not even asking for an upgrade). They kept going on with this circus for 4 days. Finally, I was so fed up with sweating every night in bed that i asked for a fan. Miraculously, a downgraded room had opened up that day for us to sleep in (highly unlikely that it wasn't there the whole time). Guest service did adjust our service charges for the trip to attempt to right the wrong, but it was too little much too late. In summary, this trip left such a sour taste in my mouth that I highly doubt I will ever cruise with Norwegian again. I also will not be recommending them to anymore friends or family. This trip was embarrassing enough since we suggested it to our two friends who were first time cruisers. Read Less
Sail Date March 2019
Loved this ship! So glad they are making a duplicate with the Princess Sky. This ship is large enough to keep everyone occupied and user friendly too. Loved the mid ship atrium. Gave the Ship a sense of community. We selected this ... Read More
Loved this ship! So glad they are making a duplicate with the Princess Sky. This ship is large enough to keep everyone occupied and user friendly too. Loved the mid ship atrium. Gave the Ship a sense of community. We selected this cruise because of the many ports of calls. Gave us a good flavor of the Western Caribbean. The medallions were really handy and helped a lot when we got off the ships with identification and getting back on the ship. Often when we disembarked there were other cruise ships. The Princess medallions and the staff would have no lines, while other cruise lines would have lines that snaked all over the pier. The entertainment was amazing and the movies under the stars truly an unique experience. We found the staterooms to be ample in size and both my husband and myself are not "small" in stature. However in all fairness we were not in the rooms much either, as there is so much to do on the ship and we booked all 4 ports of calls shore excursions. Shore excursion are pricier than what you can find in the port, however if safety and getting back to your ship on time is a concern I would stay with the Princess line shore excursions. Overall this was a wonderful experience for our entire family. We did this during spring break and brought our 2 young 20's daughters. The age mix on the ship was perfect. There were many families with small children and a few teens and college age students. The night life was very tame. If you are looking for a party boat this is not your cruise. Read Less
Sail Date March 2019
Great process for embarkation. Smooth and fast Cabins clean and spiffy. Cabin Steward was always available but did not need to have him fix any problems with cabin. Refurb of ship is quite nice. Very evident they spent ... Read More
Great process for embarkation. Smooth and fast Cabins clean and spiffy. Cabin Steward was always available but did not need to have him fix any problems with cabin. Refurb of ship is quite nice. Very evident they spent attention to making inside beautiful However carpets are showing age in cabin and hallways. Dining was excellent. Pretty much no enrichment activities Excursions went well. Once canceled by weather and ship staff was great in reschedule. Time in port could of been more. Seemed they could of left later in the day. Check-in and Out from ship was swift and efficient. Explored San Juan before and after due to airline schedules. Stayed in Old San Juan and very satisfied with hotel. No hurricane damage evident in Old San Juan except some paint on buildings seemed to have been sandblasted off. Very evident most buildings were repainted. San Juan area east of Airport near casinos saw several hotels and buildings abandoned and awaiting repair. People of Puerto Rico are great and were happy we visited!. Read Less
Sail Date March 2019
We"d never done a cruise before and wanted to do something special for our silver wedding anniversary so we decided to book a cruise around the Caribbean. We also booked to renew our wedding vows and we'd just like to say a very ... Read More
We"d never done a cruise before and wanted to do something special for our silver wedding anniversary so we decided to book a cruise around the Caribbean. We also booked to renew our wedding vows and we'd just like to say a very big THANK YOU to Amanda Hudson the social host and our captain Peter Harris for sorting everything out so that we could do it on our wedding anniversary. We had a lovely day thanks again to Amanda Hudson for everything that you did to it happen it's very much appreciated. The ship is lovely all staff very friendly and work very hard food lovely as well will definitely be coming back. All the staff are really friendly and work hard food was excellent we had an invite to join the captain at his table as well which was lovely couldn't of asked for a better 25th wedding anniversary cruise we've got lots of wonderful memories and photos Read Less
Sail Date March 2019
We chose NCL because we had traveled on the Spirit a couple years ago and wanted to take our teenagers on a special trip over Spring Break. We had a total of six people - one mini-suite and one inside cabin. We opted to not do the ... Read More
We chose NCL because we had traveled on the Spirit a couple years ago and wanted to take our teenagers on a special trip over Spring Break. We had a total of six people - one mini-suite and one inside cabin. We opted to not do the specialty dining this cruise (as we didn't think the kids would fully appreciate it) and have our special offers consist of shore excursion credits. POSITIVE: Amazing entertainment/shows each evening. We were all so impressed! NEGATIVE: The smoking policy needs to change on NCL. The ENTIRE, and I mean ENTIRE, sixth floor was overwhelmed with cigarette odor because it is allowed in the casino and the doors were always open. Sometimes this spread through decks seven and five, as well. It was quite bad and an area through which we needed to walk to attend the shows. POSITIVE: Entourage Teens Club - lots of activities and the kids LOVED it. NEGATIVE: Groups of teenagers congregating on the stairs and other common areas when it was closed. Perhaps they can hang out in there during the day? POSITIVE: Steward attentiveness - he knew our names from the very first day! NEGATIVE: We'd never had a mini-suite. Other than the full bathtub, I'm not sure it should qualify for more than a balcony room. Also, we had reserved a mid-ship room and were clearly in the aft portion of the ship. Fortunately, none of my new cruisers got seasick. POSITIVE: The buffet had selections that changed daily and there was more variety than I remember on the last ship. NEGATIVE: The buffet was closed for up to 1 1/2 hours at a time and with our odd shore excursion arrival/departure times, we often arrived and weren't able to eat! While they told us to go to the Topsider's Grill, it also was closed at times. Yikes! NEGATIVE: The ice cream machine was broken off and on throughout the entire cruise! Major bummer for teenagers. POSITIVE: Most shore excursions. Really great experiences (mostly). NEGATIVE: Shore excursion in St. Lucia was TERRIBLE. In fairness, the shore excursion staff had warned us of problems but we booked it anyway. Unknown to us, they sent one of their staff incognito to check it out and tour with us. I didn't know this until I went to report our complaints with the tour. Also, note that they credited our accounts with 20% of our payment for our problems AND it appears they've removed that shore excursion from their list of availability! Read Less
Sail Date March 2019
We had done two Viking Ocean cruises and have cruised other lines such as Princess, Royal Caribbean, Norwegian and Oceana. We like the Viking River cruises better. We had a balcony but it was on the rear of the ship so we walked a lot. ... Read More
We had done two Viking Ocean cruises and have cruised other lines such as Princess, Royal Caribbean, Norwegian and Oceana. We like the Viking River cruises better. We had a balcony but it was on the rear of the ship so we walked a lot. There were few hangers and not that many drawers to put things in. They kept the hallways very cold,the restaurants were cold and the theater was cold. We were in the Caribbean so it should not have been cold when it was warm outside. I was getting sore throat and had to take a lot of cough drops. We ate most of our meals in the World Cafe even though tipping is automatic. The specialty restaurants were included but you needed to make all of your reservations at the beginning of the cruise. I am a comfort food person, not a gourmet. The Mexican restaurant food was not like any Mexican food I had before. The portions were small and some of the food was unfamiliar to me even though I spent 30 years going to Mexico. The Italian restaurant menu was in Italian with extremely small print in English and I could not read it with my glasses on. I just asked for ceasar salad and Chicken Parmesan. The Restaurant seemed to serve the same menu pretty often. Viking gives you wine and beer with lunch and dinner and we had purchased the silver package using a credti from our travel agent and that was good. There were two Captains parties plus a sale away on the last night with champayne and snacks and this was very good. I had a problem about being invited to a mix and mingle even though I had started the role call. So I missed the first event but Mara from Romania, who was the head of Guest Services helped us out and there was a second mix and mingle that we did attend. It seems redundant that first you have to either start the role call or enroll and an exiisting role call and then also register for a mix and mingle, But I now know this and will be ready for the next cruise. I like the River cruises better because the ships are smaller, it was never too cold and we had people, who kept us fully informed on all events. Read Less
Sail Date March 2019
I'm platinum on NCL and Carnival. I prefer not to fly so I generally cruise out of NY or Baltimore. I chose this cruise as it was my 50th bday and didn't want to do the usual 7 day cruise to the Bahamas. I took my entire ... Read More
I'm platinum on NCL and Carnival. I prefer not to fly so I generally cruise out of NY or Baltimore. I chose this cruise as it was my 50th bday and didn't want to do the usual 7 day cruise to the Bahamas. I took my entire family on this trip (8 of us) and 3 friends came as well. I upgraded to a 2 bedroom suite on the private Haven floor, room 14006. My family, friends, and I had an excellent time. The food was great. Service in the Grand Pacific dining room the 1st night didn't go so well, but we'll chuck it up to our large group and 1st cruise night issues. My only 2 complaints are: 1. They skipped the last port of St Thomas Mon 3/25/19 because they were expecting a storm on Wednesday and wanted to get ahead of it. Other passengers stated they were on this same cruise before and the same thing supposedly happened. 2. We were supposed to arrive back in NY at 10am. I had hired a limo service to pick us up at 11am. We arrived in NY at 6am and they MADE us get off the ship BY 10am (the time we were SUPPOSED to arrive) so my family and friends had to stand outside for over an hour in 40 degree cold waiting for our ride from PA because NCL didn't stick to their own itinerary & because the inside terminal was closed due to the ship not picking up any new passengers as the ship was repositioning to Boston. This was my 7th time on the NCL Gem. I enjoy this ship. I truly enjoy the Haven and have sailed in that type of room often. I did have an excellent 50th birthday, my family truly enjoyed themselves. However an otherwise perfect cruise was tainted by an inconvenient, avoidable, and frustrating debarkation. Read Less
Sail Date March 2019
We chose this sailing as it was a good value for a spring break escape with our granddaughters. It was our 47th cruise, but first for our 6 year old and 2nd for our 9 year old. The entire experience was very different from what we ... Read More
We chose this sailing as it was a good value for a spring break escape with our granddaughters. It was our 47th cruise, but first for our 6 year old and 2nd for our 9 year old. The entire experience was very different from what we normally do / enjoy on cruises as a couple. Our focus was for the children to have a good time. As detailed in specific section, our mini-suite was awesome! Our stateroom attendant Ryan was excellent. We sailed the Eastern Caribbean for the upmteenth time. I carefully selected excursions that our girls would enjoy. For convenience and safety, I booked them directly with the cruise line. In St Thomas we did Coral World. I would absolutely recommend the facility for a fun and educational experience. The tour guide was very informative and wonderful with the girls. After the excursion, guests have the opportunity to swim at Coki Beach. I was prepared with swimsuits, but my kids didn't want to leave the touch tank. The other feature they particularly enjoyed as the aviary and feeding the birds. HOWEVER, next time I would NOT book with the cruise line. As has always been my frustration with cruise line excursions, there was far too much waiting in line. We checked in at the pier a few minutes before the scheduled time, then waited in the hot sun for at least a 1/2 hour; then they crammed us like sardines into open air taxes for the 1/2 hour ride to Coral World. The tour ended by 1pm, but our ride back wasn't until 2:30pm. It was too much time to hang out at the touch tank but not enough time to do the beach. Once again we WAITED for a painfully long time while other guest finally decided to come to the taxi. In retrospect, I'd suggest taxis leave as each one fills up. It was hot, boring and a waste of time. Take a cab. In St Maarten we booked the airport snorkel tour and everything was BRILLIANT. We had a minimal wait time, no bus, just walked to the boat (at the water taxi pier.) We had a pleasant boat ride to Maho Bay. The crew dropped a floating dock off the side of the boat for easy access to the water. They provided floatation belts and snorkel gear for those who wanted it. It was a wonderful experience we all enjoyed and would do again. The crew were great; they announced each plane as we could barely see it approaching. It's not quite the same as watching from the beach, but wasn't as noisy or intimidating either. On board you can order food and/or drink at very reasonable prices. We had main dining with a table for four. Probably because we had children we were assigned a table "in the corner." We were directed to the table the first evening with that specific description. A few nights into the cruise, I had noticed a table by the window that had not been occupied and asked about it. They told me it was assigned to a party but they hadn't showed up, so we were delighted when they moved our table number over there for our 5:30pm dining. Our server apparently got sick mid-cruise and we were given another one, so nobody learned our preferences...one of the reasons we prefer assigned dining. Our meals in the dining room were always very good; we actually never chose an entrée from the always available selection. We encouraged our 9 year old to try things from the adult menu and she loved doing so! One evening she said "Mamie, when I order from the adult menu I don't feel like being sassy!" OK, then! We did have dinner on the Lido Deck both formal nights because...I left one suitcase tucked safely in our master closet at home during the chaos of loading the car. It held all of the mine and the girls' formal attire. We didn't realize until we were sorting bags for the porter to take. We made one quick emergency trip to a store as I struggled to remember what else was in that bag. We managed without formal attire, still got some great pictures and didn't go hungry. We loved our two breakfasts in the dining room and wish we had had more time to do that every day. We had room service more on this cruise than all other 47 cruises combined, but the girls loved dining on the balcony...close quarters and all. Horizon Court offered much more quantity than quality, but it was fine. I was very pleased that the grill now uses real cheese rather than plastic wrapped singles they had on our transatlantic. The girls loved having pizza and we all had too much of it. The "ice cream" is extremely poor quality and I won't touch it, but the girls liked it. My husband and I love going to the evening shows, but went only four nights together (one with the girls) and he went alone the final night to Bravo, which I have seen before and don't like. Everyone loved Sweet Soul Music and the adults absolutely loved Born to Dance. Comedian Steve Caouette, two nights in a row, was FANTASTIC!!! We took our girls to Camp Discovery the first afternoon so they could see the area, meet the counselors and get the schedule. There were a lot of kids on board due to it being spring break. Our girls wanted to go there every time the doors were open, but we negotiated family activities and pool time to keep them from being in programming all the time. We were very pleased with the variety offered to the kids and how much ours enjoyed it. The children's pool is too small for spring break! And we experienced issues with a couple older kids pushing and bullying. I sat right on the edge while mine were swimming and sternly advised the three particular problem boys not to put one finger on the little kids. They quickly learned to go to the family pool when my kids were there. My girls also enjoyed the family pool (ranges from 5'3" to 7'3") while we were in it with them. MUTS offered only two family movies, but not at times that worked for us to see them. There were way too many concerts (CUTS?) but at least the volume wasn't as loud as it had been on the Royal in December. We are disappointed our girls didn't get to experience MUTS...maybe next time. Overall, it was a wonderful time. We'd absolutely do it again and purchased Future Cruise Certificates for that purpose. Read Less
Sail Date March 2019

Find a Cruise

Easily compare prices from multiple sites with one click