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4 Mediterranean Spa Cruise Reviews

We arrived at the port from Rome into the train station. Train was fantastic and I highly recommend it. At the train station there was a porter to take your luggage and deliver it to your cabin. This was great as we were going to walk to ... Read More
We arrived at the port from Rome into the train station. Train was fantastic and I highly recommend it. At the train station there was a porter to take your luggage and deliver it to your cabin. This was great as we were going to walk to the people mover. Embarkation was rough....It took about 2 hours to get on the ship from curbside and I think they need a more efficient way to get people on board. You wait till they call your letter to check in and then you wait again until they call your number to get on board. Why can't you board right after you check in...terminal was hot and uncomfortable however they trip did go uphill from here. Due to the long wait to get onboard our cabin was ready when we got on board which was nice...didn't have to carry bags with us. Since we had been in Italy for a week already we just got into our bathing suits and go enjoy the pool. We ate at the Garden Café for lunch and just grabbed at table outside to eat at. Food was fine, we just wanted salad anyway. Free Ice Tea and Lemonade included. We ate most breakfast and lunch at the Garden Café. Food was fine always could find something to eat. We enjoyed the Oompah Band at the German lunch and food was really good although not truly authentic German. We also had brunch at the Bistro for the Jazz Brunch. It was good fresh food and you could order off menu and enjoy the buffet so its nice to be served as well. We only tried one specialty restaurant for dinner, Cagney's. It was delicious and service was excellent. There was a lot of choice in the starters and appetizers but don't fill up, steaks are perfectly cooked and the truffle fries were very good. I would definitely do it again. We ate at the Grand Pacific once, hubby did not like having to wear pants and food was same as Alizar so we didn't go more than once. We were on vacation and just wanted to relax. I didn't find the service as good as the Alizar although the Grand Pacific Dining Room was supposed to be better, I found service in Alizar to exceed it by far. Alizar Dining Room - first night was rough, put us (couple with no kids) beside a family with two screaming toddlers. Parents seemed too tired to care and kids were screaming so much we had to get up and leave before our Main Course came. We spoke to Front Desk on our way out and asked not to be seated near small children again which they assured us they would do. The next night we were seated in an area with all adults around and we had a fantastic waitress, Marilou. She has been on board Norwegian ships from 11 years and it shows. We asked to be seated with her for our whole two weeks and we were. She knew our names and our drink preferences and always took time to chat about our day. She always had our carbonated water and drink of the day brought to us right away. We had no problem eating off the menu each night, we were at the MDR for 12 nights and never had to repeat a choice. The maître d and asst maître d also came by and we got to know them. They were also excellent especially in telling us the drink of the day. On night onboard was my birthday and we got complimentary champagne and a cake courtesy of the maître d. We only attended three shows out of the 14 nights and I found them to be amateurish and boring, since I was on Oasis of the Seas in April , Jade just couldn't compare. I highly recommend they get rid of the magician. Very boring and transparent. At night we enjoyed the casino or music at one of the many venues. There were two pools, one being an adult only, we enjoyed the adult only. We tried to avoid the pool when it was really crowded ( leaving ports) and tried to use it in port or earlier in the day. We bought the thermal spa package at the Mandara Spa. Highly enjoyed it, thalsotherapy pool, Jacuzzi tub, Sauna, Showers with therapy, steam room and plunge pool. Went every day. I also used it for showering in the evening. Our room was fine, everything was comfortable and clean. Our attendant was fine nothing spectacular but room always clean and made up when we wanted it. Once issue with attendant, we asked for distilled water for my hubby's CPAP machine (requested beforehand) and he had no idea what we were talking about. Had to go to guest services next day and they got us some. We had a balcony room which was great however if you want to see the Grand Canal on the sail out you need a port side room, ours was starboard. We went up on deck, no big deal. We did not buy a drink package nor did we do any excursions with Norwegian. We are not big drinkers, only one a day so we paid as we went. As far as the excursions, too expensive with Norwegian, I arranged all port excursions myself and we paid at least half price to ship. Always got back on time. Getting off the ship was much easier, I picked up luggage tags on Friday for a later time off ship. Our luggage was in terminal when we arrived , got into a cab and off to airport. I would go on Jade again however I would like to try some other ships such as Epic. I really like the free style dining and not dressing for dinner, really suits our vacation style.   Read Less
Sail Date September 2014
This was our 3rd cruise on this line. We travel with 7 people and have 3 cabins. We always do 2 balcony cabins and one inside. This boat is old and the décor is cheesy. I think it goes to Hawaii a lot - but we were in ... Read More
This was our 3rd cruise on this line. We travel with 7 people and have 3 cabins. We always do 2 balcony cabins and one inside. This boat is old and the décor is cheesy. I think it goes to Hawaii a lot - but we were in Italy/Greece/Croatia/Turkey. LOVED the ports - but we are done with this cruise line. We always want to sit on our balcony at night together, and they would not allow us to open the adjoining door to be together. They also would not let our 17 year old girls be in the spa with their mothers for a day pass. They DID let them purchase services - like they have a teen facial...but they would not let them use the facilities. The facials were totally lame, and when we told them that - they did not care. The restaurants that they do an "upcharge" for at pretty good - a couple of them very good. The regular restaurants and buffets were mediocre at best and the entertainment was ridiculous. It was seriously like a karaoke contest made to be like "the Voice" kind of deal, and then they had some other really lame stuff. Not like other ships we have been on with Blue Man and such. We were VERY disappointed and they did not care. They also TOOK our passports for 4 DAYS and totally freaked us out. They would not let us on the ship unless we gave them these - and we were already in Italy - and obviously paid thousands of dollars for the cruise. If they would have given us a heads up that this was going to happen - or EXPLAINED in advance at all, it would not have been such a big deal - but who gives up their passport to some young cruiseline rep that can't even explain the reason. It was very stressful and handled extremely rudely and poorly. Then even more disturbing - when we were supposed to go stand in line to pick them up on day 4 - they just GAVE me the passports of all of my party without even making me provide the receipts for them all. This was weird and not OK at all. We did our own excursions as we learned on previous cruises that this is not a strong suit for them . (We did all private or small groups with NCL before and they were a MESS. We spent over $7 grand for the 7 of us JUST on excursions and when they messed up, they did not care - gave us each a $200 on board credit toward the NEXT cruise - which was not done in their time limit - so we didn't get to use it anyway!! They refused to grant us an extension even when we were ready to book...missed their deadline by 4 months. They are not customer service oriented at all!!) We also upgraded the dining experience as the buffets and regular dining was not good. Read Less
Sail Date August 2014
After doing two previous cruises on the Thomson Spirit we decided to do a cruise with the Thomson Dream for fourteen days. Given this was a Platinum ship, I have to say it was not what we expected. The layout of the ship was not as good as ... Read More
After doing two previous cruises on the Thomson Spirit we decided to do a cruise with the Thomson Dream for fourteen days. Given this was a Platinum ship, I have to say it was not what we expected. The layout of the ship was not as good as all the evening entertainment in the Broadway Lounge and the bars was situated all on one deck. This made things crowded and noisy at times which meant there were no real quiet areas to relax in. It would have been better if this had been spread around a few other decks. As for the food it was disappointing to say to say the least and was not of a very high standard. The reason for this was that there was not much variety, it was sometimes cold and also tasteless. It would have been nice to have experienced different types of cuisine which is what we experienced on the Thomson Dream. The crew seemed not be as happy on the Thomson Dream as they were on the Thomson Spirit which may have been due to the fact they were tired and they were worried about their contracts being renewed. It was interesting to learn that the bar staff and the food waiters were working eleven hour days every day without any time off until the ship goes into dry dock for three months. Finally the other thing which did concern us was there was some cases of the Noro Virus being reported on the ship during the cruise which meant there were restrictions put in place like serving yourself for the food and drink along with using the Jacuzzis. All in all for what we had paid for this cruise did not seem good value for money and doing another cruise on the Thomson Dream is something we would not want to do Read Less
Sail Date October 2013
We were interested to see how Oceania compared with Azamara, who we had cruised with a couple of years ago. On the plus side, the service on Oceania was the best I've ever had. For example, my husband takes dissolvable aspirin with ... Read More
We were interested to see how Oceania compared with Azamara, who we had cruised with a couple of years ago. On the plus side, the service on Oceania was the best I've ever had. For example, my husband takes dissolvable aspirin with his meals, and one of the wait staff in the buffet noticed, and offered to bring a glass of tepid water (they dissolve better in this). Our cabin steward was lovely - friendly, welcoming, and always remembered our names. And we were not in top grade cabins. Even when she had to do extra cleaning because of my tummy bug, she seemed mainly concerned about how I was feeling. Very impressive! The food was excellent. We ate mainly in the buffet, but also in the main dining room, and in a couple of the specialty restaurants. Red Ginger was my favourite. We had planned to eat at Jacques, but I went down with a tummy bug for several days (very frustrating on a ship with such lovely food!), and we had to cancel that. The ship was unable to dock in Monte Carlo because of high winds, which disappointed a lot of the passengers. Oceania then offered everyone free drinks in all the bars for a couple of hours as recompense. Impressive - on our Azamara cruise we had to miss a couple of stop, and nothing like this was offered. A few niggles - the cook station at the buffet always had queues, and it seemed to take forever to get your steak or lobster. The hot food in the buffet restaurant was a little disappointing, as I was not keen on many of the offerings. Being British, I expect mashed potato to be fairly solid, not a liquid puree! On balance, I think the buffet on Azamara was better. The free coffee on board was better than other ships I have travelled on. We had booked our excursions with the ship, in advance, and when I went down with my tummy bug, we were unable to get a refund. Frustrating, as the excursions were rather expensive. To be fair, it was clear when we booked them that they did not give refunds. We rarely bother with on-board evening entertainment, as it rarely appeals to us, and this trip was no exception. A shame, as I was hoping for maybe a jazz singer. I did enjoy the classical quartet who played in one of the bars. One entertainment I did really enjoy was the guest lecturer - an academic from Stamford University. His talks on the political situation in the Middle East were fascinating. Overall - happy to go on Oceania again. In fact, we booked another cruise while on board, as they were offering good incentives. Read Less
Sail Date September 2013

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