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943 South Pacific Family Cruise Reviews

I returned home today from a 8 night 9 day cruise to the South Pacific, on probably day 3 our living hell began, two women who myself and my children did not know only from bumping in to while I was on the smoking deck began to abuse me ... Read More
I returned home today from a 8 night 9 day cruise to the South Pacific, on probably day 3 our living hell began, two women who myself and my children did not know only from bumping in to while I was on the smoking deck began to abuse me and stalk Harass intimidate and bully us , the women abused us so badly in the formal dining room my 12 year old daughter almost vomited all over the table she cried so hard , waiters stood and watched it took me to yell for security to drag them out , I had my life threatened. We could not attend events as the women would abuse us , my children were intimidated and bullied from enjoying activities, each time myself and my children begged security for help but only told to report in writing, staff told me to be the bigger person and walk away .. to were they followed us , these women had free rang while we were like caged rats , this abuse was constant for 5/6 days and still nothing was done , last night we had to lock ourselves in our room for 3 hours missing out on the main final party , this cruise is what my children picked for their Xmas present and all they got was a lack of duty of care to protect them from incredible abuse , this was our first holiday and the memory of it’s hell will last a life time , my children are scared to ever get on a shop or trust security to protect them from violent people, as a mother to see my children in fear and beg security for help and receive nothing will never leave me , my daughter who is 12 had a safe place the art gallery and shops but they found her hiding spot , I have spoke to royal cars Caribbean who did not care , what my children have endured and myself but certainly cared about paying our bill , I have contacted a solicitor to fight for my children’s rights because royal Caribbean certainly did not . Read Less
Sail Date November 2019
Carnival are now offering alcohol drink packages on Australian cruises. They cost $119.00 per day. DO NOT purchase one. My husband and I purchased one and found that we would have been better off to pay as you go. There was no value in the ... Read More
Carnival are now offering alcohol drink packages on Australian cruises. They cost $119.00 per day. DO NOT purchase one. My husband and I purchased one and found that we would have been better off to pay as you go. There was no value in the package, we would of saved ourselves a lot of money without this package. We had no problems getting drinks from the Pool Bar but the first night I went to the casino and asked for a drink there was a problem that took the staff a long time to fix. My husband and I then asked for a drink each in the restaurant and were told that our cards did not work. After having the waiter take our cards and referring this to a supervisor we eventually got a drink. My husband then got sick and was in our cabin for the last four days of our cruise. He did not consume any alcohol in this time. I knew that the package was non refundable but thought that maybe I could get OBC for a future cruise as a good will gesture. I approached Guest Services and was dismissed. I was told that the package was non refundable and non transferable. She couldn’t have cared less, she didn’t even ask if I needed help with my husband. On the other hand the next time I approached Guest Services for help (I needed a wheel chair to take my husband off the ship) they could not have been more helpful. The cabin was nice. The food was a hit and a miss. Some nights meals were good and other nights stone cold so that you couldn’t eat it. The ship itself was very well maintained and there was always staff cleaning in the main areas. Overall I had a good cruise, my husband did not. I would sail with carnival again as it is an affordable holiday. Read Less
Sail Date October 2019
Staff generally trying hard to please but let down by poor planning and ignorance. Do not travel on this vessel if you are vegetarian, vegan or allergic to anything. Examples include chicken in the vegetarian dishes, not by accident. ... Read More
Staff generally trying hard to please but let down by poor planning and ignorance. Do not travel on this vessel if you are vegetarian, vegan or allergic to anything. Examples include chicken in the vegetarian dishes, not by accident. Evidently chicken is a vegetable? One of my party is allergic, two don’t eat meat. One restaurant catered if preordered but everything else was unwilling to modify even a salad roll. Very disappointing. The cabin is worn, needs painting and the fridge acts like a hot box (it does not work). Room service breakfast for my mothers room never showed up and an industrial dishwasher opposite our room blew up leaving our room filled with a pungent, fowl smell. Also, the shower fittings seem to have been retrieved from the titanic. All in all, it’s a cattle class experience at a first class cost. May the fleas of a million camels infest your armpits, or, take a cruise on the Pacific Aria. Suggest it only for those you wish to scorn. Read Less
Sail Date October 2019
Hi. guys How r u! I will tell you some words which i felt and my first impressions from majestic princess on18th September to first of November with my good friends. so sorry my poor English but i will tell you the facts which i felt ... Read More
Hi. guys How r u! I will tell you some words which i felt and my first impressions from majestic princess on18th September to first of November with my good friends. so sorry my poor English but i will tell you the facts which i felt my experience and uncomfortable things use simple words. The food was not fresh, the cabin is very smaller than i expected and internet speed was horrible and activities not enough. many times were toilets blocked and no toilets papers. People were so crowded can't find seat during breakfast and lunch time moreover the buffet foods were everyday same manu and some vegetable especially cabbage and pumpkin were almost gone. Moreover, the free coffee's quality was so bad indeed. However there crews were so friendly and politely anytime the shows which princess theater was pretty good. Before i take on board we expected high quality of service this ship but some parts and should be up date for next guests thanks Read Less
Sail Date October 2019
It was advertised as a Bounty Adventure, to follow the route taken by the mutineers from the Bounty after they put Bligh and some onto a whaling boat. We visited Norfolk Island, two places of Tonga including Nuku'alofa, three for Fij ... Read More
It was advertised as a Bounty Adventure, to follow the route taken by the mutineers from the Bounty after they put Bligh and some onto a whaling boat. We visited Norfolk Island, two places of Tonga including Nuku'alofa, three for Fij but only two were possible due to high winds for Dravuni Island, we were able to visit Port Denarau and Suva before our final stop at Noumea. We had a descendent of the mutineers who lives on Norfolk Island to give us talks about the island and the mutineers, very interesting. We were disappointed by the lack of variety for activities, most were held inside eg trivia and bingo during the day, it would have been good to have more exercise activities such as gentle exercises or aquarobics. Our Tai Chi class which was much enjoyed was discontinued after the teacher had to disembark at Suva ? reason. We had a couple of sessions from a doctor who spoke about healthy living, this would have been good if done at beginning of cruise, so many grossly overweight passengers on board. The Black Circus venue needs a lot of work done, old tired seats, too few seats for so many people wishing to attend the morning trivia and bingo sessions. The whole ship looks tired and will need refurbishment. Read Less
Sail Date October 2019
We went on this 7 night cruise with our two young children (2 &3) it said family friendly and plenty to do etc. Cons- I wouldn't bother taking little kids on this cruise ship there wasnt much for small kids to do they ... Read More
We went on this 7 night cruise with our two young children (2 &3) it said family friendly and plenty to do etc. Cons- I wouldn't bother taking little kids on this cruise ship there wasnt much for small kids to do they couldn't do any of the activities, turtle cove was good but have to leave the kids there and go and some kids don't like to be left with strangers. There was messy play which went for 20mins in the morning and then the water park which was freezing even on a 30 degree day. Took way way to long to get off the boat was lining up for over an hour for Noumea, and 45mins for Lifou was fairly quick at Port Vila but to get off to come home was waiting way to long again really unorganised. They Also broke my brand suit case and were very rough with throwing them on and left them in the rain. Towards to end of the cruise the youth workers started to seem grumpy obviously getting over working 7 days a week but weren't as cheerful. Pros- Food was good and big variety Ports were really nice and loved them Workers at resurant were really lovely and always tried to make the kids laugh All up was a nice trip but would definitely not use the cruise ship with kids as its not very family friendly as they advertise Read Less
Sail Date October 2019
We thought we would give a cruise a go for the first time and it was a huge waste of money and it was a stuff up right from the start. We didn't get the room we paid for and the day we got on board was very close to the day we were ... Read More
We thought we would give a cruise a go for the first time and it was a huge waste of money and it was a stuff up right from the start. We didn't get the room we paid for and the day we got on board was very close to the day we were getting off. The room is no bigger than a jail cell and the bathroom you cant hardly move as it was that small.We went with a child and they hated it with a passion.Even though we had a balcony you could not sit outside or have the door open without the really strong smell of cigarette smoke so get a blacony if you want to end up with CANCER. On the pool deck adults could not get into the very small spas as it was built for 2-3 adults comfortably and even then all you could do is breathe the strong smell of cigarettes so again stay on if you want second hand smoke and CANCER.Everything was a money grab including bingo / eateries on board / hardly anything for free. Its all a gimmick to rip you off and the money on your account you had better watch that as they will take money out without your knowledge and then say oh you dont want to donate ?? What a lot of CRAP and the so called on shore tours are so bodgy and overated it has a bloke that uses cheap camera gear that doesn't even work or set up properly i think 5 year old kids could do better that was so badly done and disorganized. The labour they have on the boat are been ripped off in wages and im talking about anyone that is not in a white uniform as like kitchen staff / cleaners etc and we felt so sorry for them as they get paid $28 a day , yes thats right a DAY for a 10.5 hour shift and that is 7 days a week. What a misjustice for these poor people and P&O cruises take advantage of them and treat them as slave labour.These cleaners and kitchen staff are the most freindlest people and hard working i have ever seen especially in the pantry. They will bend over backwards to help you and are always helpful. We gave a lot of them good tips even though you don't need too and a lot of them send most of their wages back home to their own country and what we were told are on the boat for around 7 months at a time working 7 days a week. We were disgusted at the way P&O crusies take advantage of people from other countries and use them as slave labour.These people were the only ones that were polite and courteous as the ones in the white uniform wouldn't give you the time of day.The ONLY reason it made it a bit better was the cleaners / kitchen staff / and manual labour they had working on the decks as they were so much more polite and helpful than the P&O staff that were just there to take your money which ever way you could. We went to make a booking with some of the PAID resturants on board but their attitude sucks but we gave it a go anyway. What a joke as the food was sloppy and dripping with oil and even the meat was hard as a rock. YOU wouldn't even give it to the dog so for a meal for 3 of us cost us $167 and it was just rubbish / Mcdonalds or KFC would have been better and you know what that is like at times. Over rated and poor quality rooms and dont be surprised if you dont get the room you pay for as we talked to another couple who did not get the room they paid for and had to have 2 of the kids sleep in the same bed as the parents as they did not get the room they payed for and P&O staff said nothing they could do on board. So watch out people Read Less
Sail Date October 2019
I chose this cruise because it was the only option that was available for school holiday. The cabin and balcony are small for $4040. The food is average overall. The continental breakfast on Deck 9 is really a disappointment with limited ... Read More
I chose this cruise because it was the only option that was available for school holiday. The cabin and balcony are small for $4040. The food is average overall. The continental breakfast on Deck 9 is really a disappointment with limited choices. The main dining is ok only because of the melting chocolate cake but not great. Outdoor facilities are always occupied such as golf, basketball, pingpong. I had tried at least 3 times and eventually given up trying coz always crowded. The basketball court (apparently also for volleyball) is very small and always full of people. The staff are very friendly- perhaps the only highlight. Entertainment such as shows and live music are only average. I went to the same 3 Islands the same deal last year with Pacific Eden which i paid a lot less but with much greater experience on board. Overall I am greatly disappointed and won't come back at all. Read Less
Sail Date September 2019
We'd previously done the Pacific Islands Cruise on Pacific Dawn with P&O and wanted a cruise departure from Brisbane. Papua New Guinea wasn't even on our radar but the dates aligned and we thought 'why not'? We ... Read More
We'd previously done the Pacific Islands Cruise on Pacific Dawn with P&O and wanted a cruise departure from Brisbane. Papua New Guinea wasn't even on our radar but the dates aligned and we thought 'why not'? We booked our first balcony cabin and we wont go back to ocean view again. With school holiday pricing it was not a budget cruise like our first one but it was nice to treat ourselves. It's so nice to have extra space in the room as well as the deck which had 2 chairs, sunlounge and small coffee table. Our room (9070) had a great queen sized bed while our daughter slept on the converted sofa. She loved having her own space. There's loads of hanging and drawer storage too, though large suitcases wont fit in cupboards (tip..they will fit under the bed if left opened which is great for shoe storage) Our room had a bar fridge (other rooms don't). We were able to take our own soft drinks which was great given we didn't opt for a drinks package this time and saved a heap of money. The bathroom was fitted with spa bath which we loved. The toilet looked new and the shower pressure and temperature control were great. Our room stewards were brilliant as always and it was great coming back after lunch to an immaculately presented room. Aria is an excellent ship. Just the right size with good facilities and heaps of restaurants and bars to choose from. The decor is great and beautifully fitted out. The lounge are in the Atrium on level 6 is great for playing games or reading. There's always organised games here too and some cool prizes to win. We always found room by the pool on the sun lounges. The pool and 2 spas were crowded with kids but being school holidays that's understandable. The sliding roof is brilliant and the lounge areas to the side of the pool are very popular. We didn't get to go to the adults only area as our daughter decided HQ was not for her. (one day!!) The gym is amazing with great panoramic views. My wife is quite the gym junkie and she found everything she needed. She also indulged in a massage at the spa which we paid more than we should (the same massage was offered on the last day for much cheaper) Our daughter also got a great hair cut which she is busily instagramming everyone about. Food was generally good. The Pantry is a great concept and the food is better than the old buffet style with lots of variety. Some hit and misses but great breakfasts! Angelos Italian was very disappointing. Flavourless and bland. Dragon Lady was above average. Salt grill was sublime. The Waterfront is a beautiful restaurant but the service has gone down hill. I don't know if P&O are pushing for more business like service from their waiters but many have little personality and aren't friendly. Very robotic. There were of course some exceptions. The menu feels very limited and my daughter struggled to find anything on the main menu. Entertainment was good. Its very cabaret in style which is not to our liking but the movie theatre was great and the TV in the room had some good shows and movies. There's also a massive DVD library. We picked 2 but they were never delivered. Ports of call for PNG are hit and miss. Alatou was not very pleasant and not much to see if you don't do a planned tour. Kitava was missed due to weather. Kiriwina was good. Very cultural with heaps of markets and great beaches to swim in. The locals are very friendly and we enjoyed our outrigger canoe ride across the reef. The highlight though is Conflict Islands. Its paradise in one easy to navigate small island. Sublime beaches and snorkelling. Tip- take your own snorkel gear and make your own way to eastern tip of the island. Save yourself $100 in excursions which happen off the same beach. It's a beautiful walk along the beach or through the middle of the island. Weirdly this island doesn't use money, rather a voucher system. You have to buy the vouchers from a kiosk (long lines) and then use the vouchers at the bar, gift shop, water activities kiosk or restaurant. Food is pretty good and the bar is well stocked with local and international beers. There were no issues with gastro on board that we knew of. Disembarkation took us about 15 minutes, we were home in 45. Read Less
Sail Date September 2019
We chose this cruise as it was the only one that suited a family holiday in School holiday times. 5 of the 7 guests have cruised extensively before, 2 were new to cruising. They will not cruise again after this experience. The rooms ... Read More
We chose this cruise as it was the only one that suited a family holiday in School holiday times. 5 of the 7 guests have cruised extensively before, 2 were new to cruising. They will not cruise again after this experience. The rooms were terrible. Torn carpets, everything is falling apart. The rooms are dirty (could clearly see spilled drinks and food just left on the walls) mould throughout bathrooms and around windows on oceanview rooms. The sheets are just nasty, stained from years of use. You did not feel like lazing around in your room that is for sure. One of the rooms was so bad it took several days of complaining but eventually the bathroom was regrouted and siliconed. It shouldn't take days to get an issue sorted. And for all these inconveniences a bottle of wine was offered and dinner at salt. No room change or refund, disgusting customer service. The rooms smelled, they are in need of a thorough deep clean. Add to all this that for most of the cruise the a/c around the boat seemed to not work very well especially in the rooms. Some people we spoke to could not get there rooms below 25 degrees. On the last few nights it did start to work better but black dust and dirt was coming out the vents. Back to the smells, the boat is just old. All the bathrooms in the main areas always seemed to be overflowing constantly, not just 1 but everywhere you went. You spent a lot of time holding your breathe as you walked past certain parts. As for activities, there is not a lot to do on p&o ships. It was our second time on board one of there ships and I don't think i would ever cruise with them again. There are plenty of other options and good deals out there. If your just looking to buy a drinks package and get hammered drunk all day, then maybe this is for you but everything about p&o compared to other lines is budget. Everything is an extra. I've been on budget ships before and you get what you pay for, but for the price of these cruises for a few hundred extra i would definately go on something else. Pacific aria should be retired well and truely. P&O should be ashamed to be charging guests for such a horrid experience. I also feel extremely sorry for all the staff stuck on board, they seem severely over worked. They all look tired, and fed up, cant blame them. 2 guys cleaning 36 rooms, no wonder they are filthy. Read Less
Sail Date September 2019
The purpose of my review is to give you some insight on cruising with Paul Gauguin cruises and to offer some tips to make your vacation more enjoyable. I talk about the good and the bad, so that you can be a better-informed consumer. ... Read More
The purpose of my review is to give you some insight on cruising with Paul Gauguin cruises and to offer some tips to make your vacation more enjoyable. I talk about the good and the bad, so that you can be a better-informed consumer. This is my second cruise with PG cruises. My wife and I like that the m/s Paul Gauguin (PG) ship visits exotic locations, the crew and staff provide great service, and the ship is a smaller ship, with only 332 passengers. Our previous one was 7 years ago and the itinerary was Society Islands & Tuamotus. This time, my wife and I wanted to revisit French Polynesia and see Fiji, and hopefully find vibrant corals that have not been bleached out (we found some!). We also had family members who wanted to experience the allure of the South Pacific. So, seven of us and a family friend went to the cruise from Tahiti to Fiji, which occurs every two years. Six of us did a pre-trip stay on our own at the Hilton in Moorea. Five of us did a post-trip stay at the Intercontinental Fiji, through PG. Overall, our cruise portion of the trip was very good to excellent. People in our group were impressed with all the beauty of the area and the turquoise blue water at the islands. The staff were friendly and helpful. We were routinely greeted in the hallways with “Ia Orana” (Hello). Our room was kept spotless (thanks to excellent room steward Rosenita). The food was very good, especially in the main dining room (L’Etoile). There was Afternoon Tea (with yummy pastries and snacks) in Le Grill. Bar staffer William took very good care of us for our drink orders. When we previously cruised with PG, all the shows were on the pool deck. Now there is a showroom called the Grand Salon on Deck 5. The PG “ambassadors”, Les Gauguines & Les Gauguins, performed Polynesian dance routines twice in the Grand Salon during the 13-night cruise. We had the musical talents of the Duo Marc & Abi and the Rhodes Brothers. We had the amazing magical shows by Gustavo Vierini. Gustavo also demonstrated his remarkable mentalist abilities in the Piano Bar several evenings. The Sound Wave Band provided live music and featured some excellent voices. Alex provided beautiful piano music before and after dinner in the Piano Bar. My wife and I had a Category C, balcony room, cabin #741. It was cozy without being claustrophobic. There was a sitting area with sofa and stool by the balcony door. There was also a round glass top table by the sofa. Our room attendant kept a basket of fruit for us on the table. In that area was a large cabinet with multiple shelves, a small TV, and a refrigerator. The shelves were not very deep, so storage of clothes was limited. Behind one of the cabinet doors was the room safe. It was very temperamental. Most of the time, even if I had the safe open only a short period of time, it would not lock when I closed it; I had to keep reprogramming it with the original code I used. The balcony had a small table and 2 high-back chairs. The refrigerator was stocked with waters, soft drinks, and some beers (as I recall). It would be restocked for free the next day. There were wine and other drinking glasses above the refrigerator area. There is a small desk towards the front of the room, by the bed, with a stool for sitting on. It is flanked by 2 closets. The leftmost closet has side-wall-to-side-wall hanging space and 3 large area shelves for clothes or other items. The rightmost closet has about half the hanging space of the other closet, 3 small shelves, and 1 large shelf. There is a small hanging bar attached to the back side of both closets. The desk contains the only practical outlets for plugging in your devices, and there are only 2 outlets: one the US style and the other the European style. The bed was comfortable with 2 pillows for each side. Controls for lights by the room were at each bedside. There was room underneath the bed to store several large suitcases. A key card needed to be kept in the slot by the door, to provide power in the room. Our room attendant provided one for us. The room attendant also provided 2 fresh towels for pool use every day. In the hallway were 2 hooks, and a small dresser with 4 drawers for storing clothes. [Tip to passengers: bring magnetic hooks to attach to the walls of the cabin for hanging hats, clothes, etc. on.] The bathroom has 1 sink, a central area to put toiletries on, and two medicine cabinets with shelves for more toiletries. One problem in the bathroom is the placement of the toilet paper; it is hard to reach, because it’s on your extreme left side, and mostly behind you. If you’re right-handed, you have to reach across and behind you. My wife found a workaround, especially at night. Take out one of the loose rolls of toilet paper from underneath the sink and place it on top of the counter—easy access then. The bathroom has a combination shower and tub, with a handheld shower head. There are pump bottles for shampoo, conditioner, and shower gel. Bar soap is provided by the room attendant. I think there was more shopping than on my previous cruise. There were high end pearls that could be purchased in La Boutique (the gift shop). I don’t think the t-shirt selection was as good as it used to be. Apparently PG stopped selling several years ago the PG Cruise t-shirts with a map of the islands being visited. There was a table set up for working on a puzzle on Deck 6. Three to four puzzles were completed during the cruise. There was a library area with lots of books. There was a compact Fitness Center with work-out machines, mats, free weights, 3 treadmills, and 2 elliptical machines. You could watch TV from some of the treadmills and ellipticals. My wife and I both had massages at the Spa. I had the Polynesian massage which seemed to involve using thumbs to get at some of my tight muscles. Even without a spa appointment, you could reserve the excellent Hammam (steam area) for a 30-minute period at the Spa desk. The Hammam had a steam room, and a hot and cold shower room with towels and bathrobes. There were enrichment lectures presented during the cruise—on Captain Cook and his voyages, and on Polynesian culture. I found the one on Polynesian tattoos fascinating. I was surprised that one of these lectures was scheduled by PG on an At Sea day during the time of a crew safety drill; the lecture was repeatedly interrupted by Public Address (PA) announcements and the ship alarm alert system. There are many other activities going on during the day and evening, as shown in the daily program: shuffleboard, morning stretch, Polynesian dance class, social bridge, trivia, karaoke, disco, and many others. There was a salt-water pool on Deck 9, with lots of lounge chairs around the pool. My wife and I did water aerobics in the pool to work off some of the delicious food we were eating. There was no hot tub. Something unique about the ship is that there is a Marina on Deck 4 (aft), and the back of the boat can swing down to water level. This allows boats to pick up scuba divers for some trips. You can also kayak and paddle board from that area—when it is allowed. On my cruise, you could only do it at the stops in French Polynesia at Moorea and Taha’a (but not Bora Bora for some reason). You could also kayak—which we did—at PG’s private island, Motu Mahana, off the coast of Taha’a. My wife and I didn’t do any shore excursions at Taha’a, so that we could spend more time on the Motu. We enjoyed the floating bar at the Motu. There were plenty of lounge chairs and shade on the Motu. One highlight was the Barbeque Lunch. Another was being served drinks in your personal coconut. There was an area for snorkeling. We liked feeding the fish near the shore. [Tip to passengers: don’t feed bread to fish; it’s not good for them; instead bring some fish food from home.] You could buy souvenirs from local vendors who came to the Motu. In general, the food was very good on the cruise. And you could get free wine, beer, and alcoholic drinks with lunch, Afternoon Tea, and dinner—and from any bar at other times. There were premium wines and top-shelf alcohol that you could purchase. For example, you could get a Margarita with Don Julio tequila, but you would have to pay $5 US to get Patron tequila. At the dinners, there would be 2 featured wines, one red, one white, that would be served. You could ask for something different (e.g., a Chardonnay instead of a Sauvignon Blanc). The wine steward/bar staffer would take care of drink orders during meals. Initially we planned to eat multiple meals at the specialty restaurants, Le Grill and La Veranda. Instead, we ate at each of the Specialty Restaurants twice and changed back to the default restaurant, L’Etoile, because the food was just as good, we liked the atmosphere there, and the servers Angelo, Dave, and wine steward Glenn knew us by name and learned what we liked. PG was willing to sit our group at the same table of eight each night we dined there. (We did give the Dining Room manager a heads-up when we planned to eat there.) Be aware that the menus for the specialty restaurants change about halfway through the cruise. It’s the same menu for the first half of the cruise, and the same menu for the second half of the cruise. We selected our dining days so we could have the different menus at the specialty restaurants. We decided that we liked breakfast and lunch at La Veranda better than at Le Grill. You had a view out the back of the ship, you could eat outside, and the buffet had lots of tempting choices. My only complaint with L’Etoile was that most of the time when I ordered meat cooked “medium”, it came out undercooked (not even medium rare); I would have to send it back to be cooked some more. I was disappointed one night when we ate at the French specialty restaurant, La Veranda, and saw that a regional Bordeaux wine was served rather than an AOC (Appellation d'Origine Contrôlée) quality wine. One of my group noticed one time at lunch that expired (for 6 months) olive oil was being served at Le Grill; that was brought to the attention of management, and the problem was fixed. We generally liked the PG shore excursions that we did. We tried to do as much snorkeling as we could. I learned from the Shore Excursions Director (formally the Travel Concierge Manager) Sorin that PG vets the excursion operators. For example, PG interviews companies for suitability for whale watching. Sorin and sometimes the Ship Safety Officer check boats for safety (e.g., enough life jackets), attitude towards sea animals and the environment, and willingness to work with a cruise ship. Sometimes there are lapses. I heard from a family member that the boat for the snorkeling trip at Beqa Lagoon almost left 2 passengers in the water. There were large swells, and the 2 other passengers were not easily seen. The missing passengers was brought to the attention of the boat captain before he was about to leave, who then located them. On the other hand, on one of my snorkel trips, the boat captain called out passenger names after each snorkel stop, before leaving, to make sure all passengers were present and accounted for; that was an excellent practice by that boat captain. If you like diving with sharks, there were several such dives during the cruise. At the dive at Beqa Lagoon, there were lots of sharks, including bull sharks. Dive staff from the ship accompanied the divers and watched out for sharks from the front and back; they had long metal poles with hooks to deter sharks that got too close to the divers. Because PG only travels to Fiji every 2 years, some information was outdated. For example, there were no changing rooms at Beqa beach for those who wanted to attend the Fire Walking show and go swimming later. The Port Talk indicated that there would be such facilities. Maps for each of the ports were available at the Shore Excursions Desk (formally the Travel Concierge Desk). The quality of the maps varied. There was more information on the maps for French Polynesia ports. Shore Excursions arranged for currency exchange when we visited Tonga and Suva, Fiji. Passengers were told at the Port Talk that the exchange for Tonga would be on the ship starting at 8 am and would last until 2 pm. That would allow those going ashore on the first shore excursion, with the tender leaving the ship at 8:30 am, to exchange some money before leaving on their excursion. At the last minute, the currency exchange was moved to the pier at Vava’u, Tonga. That practically prevented those on the first shore excursion from getting Tongan money, because tours generally left as soon as all the passengers got off the first tender. And then, the bank representative left in the morning, and did not stay around until 2 pm to buy unused currency back. Passengers had to walk to the Bank of South Pacific to re-convert money. Fortunately, the currency exchange worked better at Suva, Fiji, when the ship was able to actually dock (so, no tenders needed), and the exchange was at the dock as you exited the ship. I generally do not purchase Internet usage on a ship. I find the prices expensive and not cost-effective. Service can also be slow. I try to find free or cheap Wi-Fi at the ports. At Bora Bora, I found free, adequately fast, Wi-Fi at the Bora Bora Visitors Center by the pier; the network name and password are posted. At Aitutaki, Cook Islands, I found Wi-Fi I could purchase at the Bluesky Post (BlueZone), a short walk from the pier; for $5 US, I could download 200 MB worth of data. In Vava’u, Tonga, I purchased Wi-Fi at the Tropicana Café (3 Tongan dollars, about $1.30 US). At Suva, Fiji, I did the Uprising Beach Resort shore excursion; I got free Wi-Fi at the resort. We used PG Cruises for some parts of our vacation and not others. We did not use the PG hotels for our pre-stay. We did an air deviation, because we did not like the itinerary that PG offered—arriving late at night to board the ship: we like to arrive a day in advance in case there are flight delays and to start adjusting to the time change. (And then we decided to do a pre-stay on our own, which also would have required paying for the air deviation.) We did use a PG hotel for our post-trip stay. The only PG transfers we had were in Fiji—from the ship to the hotel and from the hotel to the airport for our flight back home. Be aware that the flight from Los Angeles to Tahiti is about 8 hours long, and the flight from Fiji back to Los Angeles is about 10 hours long. We did our own pre-stay, because we did not like what PG was offering. We wanted to stay close to Tahiti, and not take any inter-island flights which would reduce how much luggage we could carry for our 3-week vacation. The Intercontinental (IC) Moorea was being renovated, and we wanted to avoid the noise and construction. It was a good decision. Employees at the hotel ended up going on strike, and PG had to move guests booked at the IC Moorea to the IC on Tahiti, which was OK but not as exotic. My wife’s brother has also stayed multiple times at the Hilton Moorea, and highly recommended it. It was easy to get to (take taxi to ferry terminal, take Terevau ferry to Moorea, take taxi to Hilton). It was a wonderful pre-stay. Our pre-cruise (while-at-home) experience with PG was not good. Shore excursions were not available to book until 60 days before departure. For my previous cruise, I think that shore excursions could be booked sooner. There should be some advantages to booking a cruise early, like being able to sign up for some—the more popular—shore excursions 6 months or so before the cruise. Anyway, the more popular shore excursions were booked within hours of becoming available in July: whale watching/dolphin expeditions in Moorea, snorkeling in Savusavu, and snorkeling at Beqa Lagoon. When my wife and I tried to sign up online, we discovered we were locked out of signing up for any shore excursions. We contacted our travel agent to get the problem fixed. By the time that happened, we missed out on signing up for those popular tours. We tried to get on waitlists. Our travel agent said we were. But when we called PG, we were told we were not signed up for wait lists—which we then requested. That was the first of several situations where PG told our travel agent one thing, and PG told us something different when we called up. That is a surprising situation for a company with PG’s reputation. [Hint to passengers: sign up for shore excursions as soon as possible; if you have any problems, call PG directly and have them sign you up while you’re on the telephone with them.] None of the waitlists ever cleared. I did check on availability, almost daily, in the three weeks before leaving to go on the trip. On two occasions, I found a single slot open for one of the previously-fully-booked snorkel trips. I signed up immediately, and got a morning slot for my wife, and a few days later, an afternoon snorkeling slot for me. Once I got on the ship, the Shore Excursions Desk opened up another snorkel time, and I was able to get my wife and I signed up for the same time. (But then the Shore Excursions Desk did not notify each passenger who had signed up previously that the times had changed. One family member showed up at the time printed on his original shore excursion ticket, and missed the snorkel tour. There were good intentions, but flawed follow-up.) For the whale watching trip, I was able to book an alternative private tour based upon a suggestion made by one of the passengers on Cruise Critic’s roll call for the cruise. I signed up for a tour by the Moorea Activities Center (MAC). What I learned on the ship was disappointing. I talked to Sorin about all the problems I had signing up for shore excursions. He told me that he was never informed by the PG Main Office about any of the wait lists. He only learned about the booked sign-ups a few days before the cruise. He did get complaints from passengers about the full snorkel tours for Savusavu, and his team was able to arrange for a third snorkel tour to accommodate the requests. [Hint to PG: notify the team on the ship in advance about the demand for wait lists for shore excursions.] PG did not provide sufficient information to do planning for your own tours. When I scheduled my private whale watching tour, I relied on the information PG provided about the itinerary, namely an 8:00 am arrival in Moorea. I selected a morning tour, meeting a representative from MAC on the pier about 8:20 am. Unfortunately, PG did not publish more useful information: that there would be tenders from the ship to the pier, and the first tender would not leave the ship until about 8:30 pm. [Hint to PG: let passengers know at the time of booking when they will first arrive physically at a port to do something, not when the ship arrives.] Then, another situation came up. PG prioritizes who can get on the first tender leaving the ship: namely, those who have booked a PG shore excursion, not passengers like me who have booked a private excursion. Fortunately, my party was able to get on the first tender, and the MAC representative did wait for us, because we were in the first tender to arrive at the pier from the ship (two other guests did not show up, and missed their tour). Remark: PG personnel are only checking that you have a PG shore excursion ticket to board the first tender; they are not reading it to check that it is for that day and time. Tickets are collected on the pier for each PG shore excursion. Sorin later told me that passengers should come tell the Shore Excursion Desk that they have booked private tours and need to get to the dock by such and such a time. That way, the Shore Excursion Desk can decide if more than one tender is needed at a certain time. Communication between passengers and the Shore Excursion Desk is important. [Tip to passengers: if you’re on a private tour, let the Shore Excursions Desk (Travel Concierge Desk) know.] There was an issue with my PG transfer in Fiji, and I don’t know where the fault lies. We were transferred via PG to our hotel; we actually did a very enjoyable shore excursion on the disembarkation day and ended up at our post-stay hotel. When we checked in to the IC Fiji, there was absolutely no information about when we would leave the hotel to catch our ride to the airport several days later—this should have been an included PG transfer. One of us recalled that the excursion we took before we arrived at the IC Fiji was through Rosie’s Tours. There was a Rosie’s Tour desk by the main restaurant at the IC Fiji. Someone checked with them, and they had the transfer information. Nothing was ever delivered to our rooms. Originally they told us that we would leave the IC Fiji at 6:30 pm to go to the airport. The Nadi airport was a minimum of a 1-hour drive away. And Fiji Airways asked for a 3-hour check-in for international flights (ours was scheduled to depart at 9:40 pm). There was no way to arrive on time with the scheduled departure time from the hotel. I had to go to the tour desk and complain to get an earlier departure time of 5:30 pm. (There was a Captain Cook tour group staying at the hotel with some guests who had the same flight as us; Rosie’s refused to move their departure time up from 6:30 pm.) Be aware that Ponant recently purchased the m/s Paul Gauguin ship, and perhaps even the PG cruise line. The purchase supposedly happened at the beginning of the cruise; two of the owners came onboard the ship at Bora Bora, and stayed on for the rest of the cruise. There could be some future changes. Hopefully management will not mess with the successful elements of a PG cruise. Read Less
Sail Date September 2019
We went in to this cruise expecting to be impressed. Everyone I know who has been on a cruise has loved it, raved about it, told me "you'll LOVE it - once you cruise you never go back!" And many people are repeat cruisers, ... Read More
We went in to this cruise expecting to be impressed. Everyone I know who has been on a cruise has loved it, raved about it, told me "you'll LOVE it - once you cruise you never go back!" And many people are repeat cruisers, so I was expecting it to be pretty enjoyable. Well....it was OK. I mean, it was better than being at work. However it was pretty massively disappointing as well. The ship itself was pretty dated. Our cabin (4007) wasn't awful, it was spacious enough, but the bathtub was grotty and full of mold, the fixtures all seemed a bit cheap and like they had lived a hard life. The bed was reasonably comfortable. The food was a massive disappointment. The Pantry was just gross - the food was cold and inedible 90% for the time, and it was like feeding time at the zoo - just a herd of bodies trying to ram as much food in to themselves as possible. We preferred the Waterfront, which had table service and was a generally nicer atmosphere, but the food here was extremely disappointing as well, generally tasteless and often cold, with very few options. My kids hated the children's choices as well, with the gruel-like "kid's favourite soup" and other strange choices. Kids like chicken nuggets and chips, standard sandwiches, pizza....these shoudl be standard, consistent options. We tried Angelo's one night and were hugely disappointed here as well. The chef seems to think Heinz tomato sauce is a pasta sauce, as it seemed to feature heavily in the pasta bolognese and lasagna. We cancelled our second booking. We tried Dragon Lady once. The grilled trout available one night was amazing. Everything else was again, cold, weird and barely edible. It was like they were trying too hard to make the meals interesting and exotic, but they missed the mark wildly, and we would have been far happier with standard Asian fare actually done well. Service was OK in all restaurants. Not great. Not terrible. A bit slow, but not like we had anywhere to go. The best food we had were the pizza's at The Grill that had to be purchased. They were pretty cheap, but felt like a bit of a rip off given it was meant to be all inclusive. The ports were were interesting, although we were MASSIVELY disappointed that the volcano tour in Rabaul didn't actually go up (or anywhere near) the volcano. We stayed on shore as long as possible at each port to feel like we were actually traveling. The evening entertainment, bars etc weren't bad, but got old quickly. As my husband said "it's like being on a floating Wests club". The pool was pretty tiny, but ok. The Dolphin statues seemed like a pointless decoration given they were draped in signs saying "Do not enter this area". The cocktails were pretty tasty by and large. My kids loved the kids club, and here I would give them 5 stars - the kid's staff were amazing, and they had a ball making new friends and going to all the kids' events. All in all - pretty sure we aren't "cruise" people after this, and I tend to think that the people who are (if this was all standard) have very low expectations. Read Less
Sail Date September 2019
The guys in the dinning room that looked after us GUSTI, WAYAN AND WIJAYA where so good to us made our experience wonderful great service and could not ask for better service thank you guys we will miss your great smiles The cubin we ... Read More
The guys in the dinning room that looked after us GUSTI, WAYAN AND WIJAYA where so good to us made our experience wonderful great service and could not ask for better service thank you guys we will miss your great smiles The cubin we had some problems with the toilet did not flash for the first 2 days we asked for some one to fix it but it was still not flushing when we complained the third time it was fixed the fridge in the room did not work and the ship swaied so much that I could hardly sleep Intertainment was great fun we really enjoyed it just wish it was less movement in the cubin that was the most disappointing part of the cruise... I would like to travel again with carnival if the price was right and the cabin was not so ruf my family also traveled with me but because of the last experience they would rather try a different ship or cruise and Sertenly not at the tail of the ship it was not the best I've ever had I travel with ships before and I must say this ship was not for the weak stumik any way hope you take my review quite series and please reward those guys in the dinning room service they were amazing .... Read Less
Sail Date September 2019
P&O Recommend passengers bring two bags: On the night prior to disembarking, passengers are required to leave their luggage outside their room for collection. Instead of thinking I was being efficient with only one bag, a second bag ... Read More
P&O Recommend passengers bring two bags: On the night prior to disembarking, passengers are required to leave their luggage outside their room for collection. Instead of thinking I was being efficient with only one bag, a second bag would have been very useful for the last overnight. Bring a lanyard, doesn’t matter what other company it promotes, everyone wears them, all colours and varieties. Book your dinners on the first day, especially if you’re travelling with a large group. Other times at the restaurants you just need to show up as your entire group before being seated. Children are well catered for at the restaurants . This was a great teaching opportunity for us to to share dining etiquette in a friendly environment. The same children’s menu that is offered at all included restaurants. Our older (12 years) children were offered to children’s menu, which was considerate of the wait staff. They were included as adults. When deciding what to spend the day doing, a highlighter marker would be useful to mark up the daily newsletter. Attend a show. They are not going to take very much time. Most were under an hour. After the show the cruise director will give information about the days activities and those coming up on following days. It would be useful to advertise how long events are expected to take for planning and group coordination. Tea and coffee, juice and water were freely available all the time at The Pantry.The Pantry hours on the day of Embarking are generous. There will be something available when you board. The room has a DVD player, but I downloaded some movies before we left. Helped when there were quiet (or needed to be quiet moments) Loved the cruise. The whole family experience was exactly what I was hoping for. A memory maker. Read Less
Sail Date September 2019
Everyone is free for this date to be with my siblings post 90 th Birthday Of our mother. We have enjoyed our stay as All staff were accomodating especially the Food services staff.,Emmanuel, Rodrigo, and Jennifer .There was also a cleaner ... Read More
Everyone is free for this date to be with my siblings post 90 th Birthday Of our mother. We have enjoyed our stay as All staff were accomodating especially the Food services staff.,Emmanuel, Rodrigo, and Jennifer .There was also a cleaner ,Casmina who were very polite ,hard worker and courteous Shops are good as well. It has varieties of perfumes, souvenirs and goods on special prices .Entertainment is good ,entertainers,singers are wellI prepared and professionals,We enjoyed watching them. I hope that there will be church service for us Christians on Sunday or even video of church service.We did not go to Moreton Island due to strong wind, it will be impossible to go there on small boat. The Captain decision not to go there is acceptable. Of course, safety comes first,It was well compensated by giving us refund which we used for shopping souvenirs,bought photos ,treated ourselves with yummy seafood dinner and drinks.I hope our bonding will be more when we got time together. Thank you Carnival Spirit for giving us this memorable moment. God Bless you all!, Read Less
Sail Date September 2019
Although the staff service, especially at the bistro, was excellent, the food after Honolulu became somehow less tasty and with noticeable less variety. Alcohol was stupidly expensive as well as other beverages. The lack of facilities for ... Read More
Although the staff service, especially at the bistro, was excellent, the food after Honolulu became somehow less tasty and with noticeable less variety. Alcohol was stupidly expensive as well as other beverages. The lack of facilities for people with special interests ie Bridge was evident and unforgiven. The disembarkation and embarkation process in Honolulu was as good as for someone who couldn't organise a "root in a brothel". You couldn't have failed any more miserably. The Captain and officer were seen only once other than their "carnavale" (official appearance). However, special mention to Herminio, Dan, Jun, Zsolt, Jeffry, Jugoslav, Nino, Mihailo, Ni Kadek, Veronica, Olena, Angel, Desiree, Lupia and our cabin stewart Loyed. The quality of fruit, especially watermelon, also deteriorated after Honolulu. At one time pears were bruised and scared, rockmelon hard and tasteless "fit for pig" consumption. I don't think I'll choose Princess again not from an Australian port anyway. Read Less
Sail Date August 2019
My spouse, and my brother and sister with their spouses decided to try to get a vacation together and visit the South Pacific. it was easy to pick the islands around and including Tahiti. Should we cruise to do land tour. After only a ... Read More
My spouse, and my brother and sister with their spouses decided to try to get a vacation together and visit the South Pacific. it was easy to pick the islands around and including Tahiti. Should we cruise to do land tour. After only a brief discussion, we chose Windstar Cruises, Wind Spirit and, boy are we glad! The ship is small, only 148 passengers tops. The staterooms are on two decks, every one of them nearly identical. Practical room with room to hide suitcases. Bathroom only accommodates one at a time, but it works fine. Food, what can we say but, great! Great variety at all meals starting with breakfast. The one "specialty" restaurant is Candles, overseen by Assistant Maitre'd Prast. He and crew of wizards lay out great dinners under the stars on the rear deck. The Wind Spirit's entire crew are always welcoming guest when they see them, a very nice touch. The have a open Bridge Policy. You can tour the bridge at almost anytime. We met several very friendly officers while on the bridge. The Captain, Lyubo Garcityanov is available at all times. We had several very nice and long conversations with the Captain, who told us he evens call his mother regularly. A really nice man. Between ship arranged BBQ's on Motus and crew talent shows, it hard to thinks of a funnier cruise ship on the seven seas! The Wind Spirit is just the ideal ship for those who don't like crowds, who want good food, and the most beautiful islands anywhere. Read Less
Sail Date August 2019
Our 1st ever cruise was some 10/12 years ago on P&O Pacific Star. Well, haven't things changed (for the better). We were very happy with the offering from P&O and in particular the crew on board the ship. They were a credit to ... Read More
Our 1st ever cruise was some 10/12 years ago on P&O Pacific Star. Well, haven't things changed (for the better). We were very happy with the offering from P&O and in particular the crew on board the ship. They were a credit to the Company and although the ship is an older vessel (certainly showing external signs of age) the vibe on board was friendly and efficient and the crew appeared (primarily) to enjoy their job. Admittedly we did have lower expectations having travelled with the more highly rated Celebrity and Princess Lines, however we were overall quite impressed with the majority of aspects onboard. A special mention to the bands. . . both Popcorn and The Lazy Leis were fantastic and the jam session on the last evening involving all performers was truly memorable . . . very talented. On board crew shows were excellent, a couple of guest performers are past their use by date and appeared to be simply topping up their super. Production shows were considered to be a significantly higher standard - crew shows were particularly entertaining viz LipSync Battle. Having Petro Civoniceva on board was a nice touch as well. . .thanks to him for his valuable time and open participation. A couple of constructive comments . . . the Tendering situation needs work - whoever made the decision to honour the tickets from the aborted tender operation in Port Douglas in preference to distributed tickets for Dili needs to consider their future. . . a real howler. Actual Shore time was significantly reduced in both Dili and Bali due to sea swell and the large number of Ships Tours and "Priority" passengers. Made our own arrangements re a tour in Timor Leste and also Bali - understand cruise coys favour their own shore excursions though we prefer the small group experience v's a coach load. Anytime dining in the Waterfront took a few days to sort out - many passengers had made permanent bookings which meant there was initially up to an hours wait for anytime dining - this resolved itself after 4 nights when some perm bookings were a no show and therefore cancelled. Could easily do with an additional lunch menu in the Waterfront restaurant for variety . . .only 2 menus for the 14 days. . . though there was the variety in The Pantry. Drink prices are excessive though consistent across all lines - what did happen to duty free prices??. . .would like to see a similar policy to that of Princess. . ie allowed to bring a bottle of wine pp onboard. There was sufficient entertainment with usual trivia etc however big screen movies were heavily weighted in favour of children's themes and animations - this despite the small number of children on board. Special mention to the Captain for his accessibility and daily broadcasts - very approachable and informative (luvs his "Minions") . Upon arrival in Singapore, we skipped the long taxi lines and got the MRT direct to the Airport for flight back to BNE. Very efficient disembarkation, despite the fact the ship was advertised as docking at Marina Bay - instead we turned up at Harbourfront - this caught many off guard. Singapore has such a great public transport system - even with luggage. Extremely happy with our decision to revisit a P&O Aust classic ship - overall a good value for money cruise - we will be back. Read Less
Sail Date July 2019
this cruise was amazing, coming with one side of the family it was a fantastic trip. Everyone was always occupied and the activities couldn't have been better. There were lots of shows to watch and parties to go to. Our room was a bit ... Read More
this cruise was amazing, coming with one side of the family it was a fantastic trip. Everyone was always occupied and the activities couldn't have been better. There were lots of shows to watch and parties to go to. Our room was a bit small, but our room stewards couldn't have been better. Every day there were great activities on for the whole family, which varied from White parties to Gatsby dance classes. The food in the pantry was pretty good, but could have been better if there was a bigger range. The pizza restaurant on level 8 served amazing food, and so did Dragon Lady (level 5), the only disappointing part was that it cost more to eat at these places.Our cruise travelled to Noumea, Maré, Lifou and Isle of Pines. This trip had been going smoothly until day 6 when the weather in Maré was miserable, as it was raining all day, when we reached Isle of Pines the following day (the last island) we were told that we weren't going to be getting off the ship due to the swell. The rocking of the boat was definitely noticeable throughout most of the trip but sailing with P & O Pacific Explorer was great!. Read Less
Sail Date July 2019
Our 1st cruise and I booked P and O because of their $1 deposit. I've seen and heard many negatives ,particularly the Pacific Dawn. I couldn't fault our cruise at all - and I can be hard to please. But I really think some ... Read More
Our 1st cruise and I booked P and O because of their $1 deposit. I've seen and heard many negatives ,particularly the Pacific Dawn. I couldn't fault our cruise at all - and I can be hard to please. But I really think some people just like to complain and whine about nothing. From our boarding to disembarking the crew were fabulous. I found the food great (if I didn't like what I got , I went and tried something else). The people that looked after our room were warm and friendly, basically at your beck and call They remembered mine and the kids names after 1st meeting us. Waiters serving us pre dinner drinks remembered from the 1st night what cocktail I liked. The evening shows are world class. I thoroughly enjoyed them every night. The activities, whether family orientated or for myself were plentiful and fun. I absolutely was in awe of everything. These holidays are really what you put in and make of it. My family and I had a fantastic time. The best value holiday ever. And if P and O is an entry level cruise , I can't wait to try another cruise line. But I would also book another p and o without hesitation My only and biggest regret...... I didn't book one long enough. As soon as I boarded I knew 4 nights was not going to be long enough. New cruise addict here! Read Less
Sail Date July 2019
We have cruised P&O many times from Brisbane as we do not have a lot of options for local ships - until 2020 at least. We were blown away by the service of almost all groups on this ship. The folks running the Edge program are ... Read More
We have cruised P&O many times from Brisbane as we do not have a lot of options for local ships - until 2020 at least. We were blown away by the service of almost all groups on this ship. The folks running the Edge program are AMAZING, and everyone we encountered in the dining rooms / stateroom attendants/ restaurants were fantastic. Sadly there were too many issues with this cruise to recommend anyone travel on the Pacific Dawn. The water supply to our cabin was polluted (*see cabin info below). The food was ordinary at best - with the exception of Salt Grill which was amazing. My wife has coeliac disease, and sadly the labelling on items in the buffet was either incomplete or factually incorrect. An example was a soup at the asian area that said Gluten Free - but when I quizzed the staff I was told no - there is soy sauce in this. The waterfront restaurant made attempts to modify some dishes (dinnertime only) and these were of an ok standard. We had a lot of photos taken as part of a photo package, sadly when we checked the USB drive once at home only a fraction of the photos we selected were actually on this USB disk. This was heartbreaking as we had some wonderful dress-up shots taken of our children. I can only put this down to lazyness of the staff in the photo area. The ship is rusty and tired (it was sad seeing the rust hastily whitewashed over when in lovely Pacific Island ports) the eateries never have enough seating space and have comparably short open hours compared to Royal or Princess. Whilst the waterslides are great, they do not make up for the tiny pool or limited deck chairs on the Lido deck for a cruise with 500 children onboard. Unless you can only afford a 3 day trip from Brisbane or have never cruised before - steer clear of this ship. I took a $600 hit to the pocket by cancelling another cruise I had booked rather than sail on the Pacific Dawn - or probably with P&O - ever again. Read Less
Sail Date June 2019
Booked this cruise for a family of four (2 adults and 2 kids aged 12 & 14) to celebrate my 50th birthday. We’d never cruised before so we weren’t at all sure what to expect, but loved the idea of Island hopping whilst taking ... Read More
Booked this cruise for a family of four (2 adults and 2 kids aged 12 & 14) to celebrate my 50th birthday. We’d never cruised before so we weren’t at all sure what to expect, but loved the idea of Island hopping whilst taking the hotel with you. The Spirit really is a unique experience. From the wild mix of decor to the excellent crew and entertainment, it really is a great and at times overwhelming experience. Thank god for Serenity and well-priced cocktails!!! Our cabin was a 4K obstructed view quad with tender/water shuttle partly obscuring our view - until we got to tender ports, where we had unobstructed views. This was particularly cool at Mystery Island. The cabin was roomier then we expected. The beds were ridiculously comfortable and the pillows are spectacular! I can see why so many people rave about them. Circle C kids club - our kids went there on the first night as a meet and greet and were very reluctant. Boy, were they in a for a surprise! They met so many kids there, they barely ended up in there at all, they were so busy being teenagers together all over the ship. They’re still friends with the kids they met, having regular post-cruise vide chats with kids from all over Australia (and we live in NZ). We barely saw them when we were on the ship. It gave us a chance to have a great holiday of our own (which, as anyone with kids will know, is not always easy on a family holiday). Drinks and food were great. Buffet lines could be long at times but there was always plenty of food and of course there was the restaurant to eat in if you didn’t feel like buffet food. Guys Burger Joint was a personal highlight. As was the BBQ that was running on the odd day (not every day). Personally I’ve become a cruise convert: I’m not sure I’d go straight back on the Spirit - I’ve been there and done that, time to check out another ship. Would I recommend the Carnival Spirit? Yes. Yes I would. Read Less
Sail Date June 2019
We chose this cruise as we had never been to Vanuatu before and this was the only cruise line which departs Auckland for this destination. We also have done two previous P&O cruises which have been ok. However the standards have ... Read More
We chose this cruise as we had never been to Vanuatu before and this was the only cruise line which departs Auckland for this destination. We also have done two previous P&O cruises which have been ok. However the standards have dropped with much cheaper food lines. You can definitely see where cut backs have been made to the food which is presented. This was very dissapointing and would possibly prevent us from sailing with P&O in the future. Even in the sit down dining restaurants it was difficult to find something descent to eat. We also thought the ship could do with a good scrub down. The main viewing windows on the ship in the dining areas & restaurants were green from algie and looked disgusting. Surely there must be a way these can be cleaned as they bought the whole ship standard down. The staff were all pretty good though. Read Less
Sail Date June 2019
The price was considerable compared to the value. The food was always cold with only one choice smothered in French creamy Sauces. Plaster was the only offering six days in a row. Eggs were not available every second day. The Scranbled ... Read More
The price was considerable compared to the value. The food was always cold with only one choice smothered in French creamy Sauces. Plaster was the only offering six days in a row. Eggs were not available every second day. The Scranbled eggs was like sloppy porridge.. The Marquaseas offered no Swimming or Snorkeling opportunities. The Islands were dry and Barron and uninteresting. The staff were very patronising to the point of rudeness when asked for something different. Asked for Playing Cards and received a pack with multiple of one cards and deficient others. We sat in an open area on the Veranda for dinner one night and were asked to move because the French wanted our spot out of the wind. We refused to move and the next night the staff refused to serve us at dinner. When we complained the Supervisor sided with the stars. Surprise surprise. Avoid at all cost. Take Windstar Wind Spirit instead. We have done it twice and it’s amazing. Read Less
Sail Date June 2019
This is now our third cruise, our second (and last) with P&O. Our first cruise was with P&O on our own and we weren’t impressed, but it was our first and a few years ago now so we thought we would give them another try. The money ... Read More
This is now our third cruise, our second (and last) with P&O. Our first cruise was with P&O on our own and we weren’t impressed, but it was our first and a few years ago now so we thought we would give them another try. The money grab of the century is probably the easiest way to explain it, no happy hours for drinks, no coffee card and the cocktails were so watered down that having 2 of them back to back had no effect at all, just lolly water. The ship is tired with outdated decor. The food was just ok, the Pantry (or pigs trough as we called it) was ordinary, little variety and didn’t change. The Waterfront was ok, but always rushed with a small menu which also didn’t change much. The language barrier was an issue at times also and when asking for certain items to be added or subtracted from a meal it was a bit of a lucky dip. The ship was so crammed with people it was very difficult most times to get a seat to watch any of the entertainment. We decided to try out the Salt grill, which was about $100 extra per couple, the food was very good, but the service was poor, getting the cooking of our steaks wrong and reaching across us often during service. (The Luke Mangan blurb in the menu also had spelling and grammatical errors, he would not be happy) We were unable to stop at 2 out of the 5 islands, I know this is out of their control, but at Conflict Islands the ship left immediately once the decision was quickly made at 9am, then sailing back slowly because of the extra time which made for a very bumpy ride. Many seasick for that next day. I had to go back twice where extra drinks were put against my cruise card, when challenged about it they said they yelled out to me but I walked away, mind you I then sat in the lounge where the bar was for the next hour or so, but nobody came over to me even though the same person was floating around taking drink orders, I had to sort it out, dishonest is a word which comes to mind. Ok, ok, ok, it can’t be all bad I hear you thinking! Well the production shows were very good, but because the Marquee theatre is so dated, their electronic screen, which is a big part of their show is stepped back behind the curtains and unless you sit in the front area, you can’t see it. This was often an issue because of the amount of people crammed onto this boat. Overall a terrible experience, my son and daughter in law came with us and have now asked us not to invite them on another cruise because of how bad this one was. Avoid at all costs, go for another cruise line if you can. Read Less
Sail Date May 2019

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