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109 South America Romantic Cruise Reviews

The moment we stepped on board we were in awe. Lovely welcome champagne and greeting by staff. When we first arrived on board we had lunch in the lovely Azure Cafe. For us first impression is a lasting impression. The service was ... Read More
The moment we stepped on board we were in awe. Lovely welcome champagne and greeting by staff. When we first arrived on board we had lunch in the lovely Azure Cafe. For us first impression is a lasting impression. The service was amazing. Our cabin was amazing, and the veranda bigger than we’d experienced before. The ambience was beautiful with beautiful lighting. Our bathroom as well appointed with amazing lighting and large shower with the best shower we’ve ever had cruising and beautiful tapware. The walk in robe was amazing with plenty of storage. The cabins are so well equipped with binoculars, quietvox for excursions and umbrellas. Our cabin steward and butler were extraordinary and very helpful. Every crew member from Reception to Restaurants to expedition team to bar were excellent. The yacht is a discovery yacht and that’s exactly what we got. Being a small ship allows us to go to places the big ships can’t go and having zodiacs on board, submarine, helicopters and kayaks makes the adventure exciting. The Captain (Captain Ewan) and his officers were the best ever. Their care for passengers were second to none. My husband and I have cruised twice a year on all inclusive ships since 2012 and believe Scenic Eclipse have the best of everything. We were very impressed by the Chef’s Table with a gastronomical theatre of food. In fact every restaurant was 5 star. We loved the experience so much we booked two back to back cruises in 2021. Thanks Scenic Eclipse for a wonderful trip! Read Less
Sail Date November 2019
I wish I had read the Cruise Citic Reviews for this ship before I booked. I would not have gone ahead. Many of the reviews do not have nice things to say about this ship and they are accurate. Silversea claim that this is a 6 star ship. I ... Read More
I wish I had read the Cruise Citic Reviews for this ship before I booked. I would not have gone ahead. Many of the reviews do not have nice things to say about this ship and they are accurate. Silversea claim that this is a 6 star ship. I have done several Cruises and it is1 -1.5 stars at best. So in summary I paid a six star price for a 1 star ship. Everything on board is the cheapest of the Cheap. Even the bottled water in the cheapest they could buy. No Evian here - cheap water from somewhere in China. Cabins are rusted, no AC working, crew is not allowed to speak any other language then English and they are Latin Americans. The quality of the meals is the worst ever I have, the lowest quality and charged as a 6 Stars. Ship - Tired and Run Down. Staff - poor levels of english and you have to ask for everything 4 times Management - Don't care - we told them of our dissappointment only to be ignored - One manager organised one special meal for us and that was it. Special Requests - At first they tell they can't do special things for you hoping you will stop asking then after a while the reluctantly give in and get it for you - not what was expected on a "6 star" ship. Don't expect any pampering on this ship. They claim to have daily yoga, pilates and fitness classes - they had nobody on board to do them. This is the worst cruise I ever gone and not worth a Penny is TRASH.. Read Less
Sail Date July 2019
My wife and I typically don't leave reviews on review sites (particularly negative reviews) but we felt obligated to share with anyone considering Australis Cruises so you can best plan your trip. WARNING! :) If you are under 35 ... Read More
My wife and I typically don't leave reviews on review sites (particularly negative reviews) but we felt obligated to share with anyone considering Australis Cruises so you can best plan your trip. WARNING! :) If you are under 35 this is not the cruise for you and the way to spend your time in Patagonia/Tierra del Fuego! Other resorts (like Remota or Explora) would be a MUCH better option. 1) Age: The average age of the cruise was 50-60+ and you only spend an hour or two off the boat per day! So for younger people seeking adventure you will go stir crazy. We don't have anything against older people (there stories are the best!) and we made some great relationships. The company tried (somewhat) to give easy, medium, and difficult hike options for the short excursions each day but even the "most difficult" hike would be 1-2 miles max and incredibly slow. A lot of the hikes were through normal looking terrain you could easily see not on a cruise. You can also see plenty of glaciers by land in Patagonia. 2) Food: Disclaimer. We live in New York City and are snobby foodie types. The food was buffet style and you can get MUCH better food and service for the same price or lower at other resorts. We were not too impressed with the dining experience (although our waiter was very nice). 3) Guides/General Service/Customer Service: For the price of the cruise, we felt customer service fell far short of our other experiences in Patagonia. Starting with the check in process - the check in lady was very rude, short and it felt like we were checking in to get on a $25 Greyhound bus. Not a cruise. We then waited in a very cheesy souvenir shop for over an hour to wait to get on the boat. In terms of service on the boat it was pretty good - nice bartender and servers. The guises however were so-so. We had much nicer, knowledgeable, personable and less condescending guides in other areas of Patagonia. They also did a very odd auction at the end of the cruise where all the proceeds went to the guides and staff. In America this is big Faux Pas or bad etiquette. Typically auctions are for charity and better entertainment should be provided than for asking for more money the last night of the cruise. Just our two cents though! I would note the presentations on the cruise to kill down time were interesting. In summary, do Mendoza, other areas of Patagonia at nicer resorts instead of this cruise. If you really want to do Cape Horn and Teirra Del Fuego just take a quick flight to Ushuaia (dine at Kaupe a great restaurant) and take a day trip out to Cape Horn or the soprrounding areas. Read Less
Sail Date March 2019
We picked this because we had never been to S A and we were looking for something that ended up in LA, as we had a wedding to attend on 3/30/19 We loved the countries we visited and were never concerned about safety in the ports. We ... Read More
We picked this because we had never been to S A and we were looking for something that ended up in LA, as we had a wedding to attend on 3/30/19 We loved the countries we visited and were never concerned about safety in the ports. We did all excursions through Princess, and they were well done, with excellent hosts. There was enough variety so that there was something for everyone. We did not go to Machu Pichu because it would have taken 2 days out of our cruise. We would do this cruise again. The Star Princess ship was a little older, but well maintained. We like the smaller ships without all the “kiddie” attractions, like race cars, climbing walls, wave pools, as we are older and do not use these. The average age group on this cruise was 50+. The were a handful of children, no teenagers or spring break groups Read Less
Sail Date March 2019
South America Santiago, Chile March 14, 2019 to Los Angeles, March 30, 2019) appealed to my wife and I. We enjoyed Chile (Santiago and Coquimbo), Peru (San Martin and Lima) and Costa Rica (Puntarenas), less so Nicaragua (San Juan del Sur), ... Read More
South America Santiago, Chile March 14, 2019 to Los Angeles, March 30, 2019) appealed to my wife and I. We enjoyed Chile (Santiago and Coquimbo), Peru (San Martin and Lima) and Costa Rica (Puntarenas), less so Nicaragua (San Juan del Sur), that was rushed and felt a little unsafe, and Puerto Vallarta, Mexico, that was a free day to unwind. We chose eZAir for our flight (13 hours) from LA four days earlier and the only regret was not arranging our departure from Phoenix via LA/Santiago. The Star Princess was a welcome relief after a disastrous inaugural repositioning cruise with MSC Seaside. We have been on the Emerald Princess a number of times, so the Star Princess, a sister ship, was very familiar and a welcome relief. A few glitches arose such as the 5:15 PM supper start; 6:00 PM is much better and definitely preferred. Entertainment and food selection at Supper seemed to be slightly less diverse then previously but was vastly better than my previous encounter on the Seaside. Food would rate a 4/5. Dining, cabin, bar and general services were exemplary and would rate 4/5. The one exception was the staff member at the Captain's Circle Counter who was not courteous when I spoke to her rather somewhat short/rude. Entertainment was good (3.5/5), especially the stage productions, but overall slightly more muted (comedy, rock bands, classical music, etc.) than my last Princess cruise from Rome to Ft Lauderdale. Most of our shore excursions were private as there are no guarantees with Princess and we get, more for less. Most of these I will review through Trip Adviser. Overall this cruise provided some healing from past cruises and new friends. We will once again return in 2021 for a 31 day fall cruise via Vancouver to Sydney, Australia. Read Less
Sail Date March 2019
We just came back from Azamara Pursuit from BA to Rio. We previously sailed on Celebrity, Princess, Holland, Cunard, Oceania, Costa, RCI and Carnival. This was our 12th cruise. Our benchmark is Oceania (we sailed on the Riviera last ... Read More
We just came back from Azamara Pursuit from BA to Rio. We previously sailed on Celebrity, Princess, Holland, Cunard, Oceania, Costa, RCI and Carnival. This was our 12th cruise. Our benchmark is Oceania (we sailed on the Riviera last September). Overall Pursuit is a great ship and we had an amazing time. However we liked the Riviera better. Here is why. The service is excellent, comparable to Oceania. But sometimes things seem a bit less organized. For example, some of the excustions were delayed 15-20 minutes. Never happened on Oceania. Also there are some lines when leaving the ship and coming back. Nothing major, not even close to what you see on big ships, but still slightly longer waiting times than Oceania. The dinner in the MDR is great, but not as good as Oceania. The open seating works very well for us, never had to wait for a table. The buffet is disappointing. Good quality, but selection is pretty limited. It is not bad overall, but few levels below Oceania. The buffet area itself is also very small and feels a bit crowded at times. Internet is probably the worst we experienced so far on cruise ships. 300kbps is not what you would expect from a luxury line in 2019. It is also pretty expensive at $20/day. We paid last year $10/day on Princess (and the speed was 20 times faster). And we sailed on older ships with much higher internet speeds. Major disappointment. Spa does not have couple massage. This is the first time on any ship that we were not able to do a couple massage. The massage itself was very good. Cabin on Oceania was small, here it's even smaller. Not a big deal, we don't spend much time in the cabin. Entertainment is mediocre at best. They don't have a real theater like on larger ships, just a big lounge with chairs. No angle, so if you don't sit on few first rows, the view is pretty limited. They cannot really provide a good evening entertainment when there is no real theater. Also not too many daily activities, and the ship feels a bit sleepy at times. The pool area is small and feels a bit crowded. Usually no problem to get a chair, except for sea days. Hot tubs are smaller than usual and not hot enough. Service is fantastic as you can expect from a luxury line. Staff is very friendly. Very limited food options. If you want to have a snack after 9pm, the only option is room service. Dress code is relaxing, no formal nights, which is perfect for us. The azamazing event was very nice and well organized. Great atmosphere. The show itself felt a bit amateur. The pre even buffet was very crowded and poorly organized. White night was nice, but we came late from our tour in Sao Paulo, and no seats available on deck 9. They simply cannot accommodate everyone on the white night because the pool area is not big enough. Why to do white night on port day like Sao Paulo when the ship is at port till 9pm, and not sea day or port with shorter port time? Excursions were another disappointment. While we appreciate smaller groups, some of them were poorly organized, and some guides were not professional. I believe Azamara made a business decision to focus on certain things and ignore other things. Their customers obviously don't care about internet, or certain daily activities like dance classes, zumba, music at the pool etc. Overall great ship, great service, good food, but we prefer Oceania Riviera. Both lines are still better than mainstream ships from Celebrity or Princess which feel much more crowded, with longer lines. But in my opinion, Riviera offers the best of both worlds: still a small ship, which still feels much less crowded, but at the same time, much better food, more activities, and better entertainment. And it actually has a better crew/passengers ratio than Azamara, so service is at least as good if not better. We did appreciate the excellent service, less crowded buffet, smaller groups on shore excursions, no lines etc. compared to the big ships. I guess we just expected better from Azamara. We might sail with Azamara again if the itinerary and the price are right, but all other things equal, we would definitely prefer Oceania. Read Less
Sail Date March 2019
We love to try the Royal Princess and a few of the countries it was first time visiting Loved everything and enjoyed every moment on the beautiful Royal Princess. Loved everything from sports activity to excursions dancing shows ... Read More
We love to try the Royal Princess and a few of the countries it was first time visiting Loved everything and enjoyed every moment on the beautiful Royal Princess. Loved everything from sports activity to excursions dancing shows participation playing games,Zumba walking on the track on the back of the ship. Loved to sun tanning on deck beside the pool, occasionally enjoy the hot tub on the sea days. Enjoyed very much the ceremony of the crossing the Equator it was so fun. The dining service was amazing enjoyed delicious dishes,beautiful displays of delicious desserts . We had three formal evenings I love to dress up and have champagne enjoyed that very much also enjoyed some of the art shows. Most enjoyable experience was when we arrived in Peru it was first time it seemed like a different world seeing the Candelabra from the excursion boat was amazing experience, and also Nicaragua was our first time amazing place beautiful people (we also loved La Serena Chile.) Loved all the cruise members of the Royal Princess. Thank you we had a wonderful trip. Read Less
Sail Date March 2019
Booked this cruise as a means to achieving a long held curiosity to see South America. By sailing this cruise from Buenos Aires to Santiago and following that up with the Santiago to Miami leg we were able to see a great deal if not the ... Read More
Booked this cruise as a means to achieving a long held curiosity to see South America. By sailing this cruise from Buenos Aires to Santiago and following that up with the Santiago to Miami leg we were able to see a great deal if not the full monty. Not much space to do justice to 30great days but I’ll try! The Sun is a small ship and did suffer because of this at times on the first leg on sea days. This was especially true of the buffet where spaces were frequently at a premium. Size also meant that the options for light dining at lunchtime were very limited. Sandwiches were limited to filled croissants and there were few cold meat options. By contrast I found the range of choice in the main dining room to be excellent. In 30 nights I never duplicated a main course choice and was never disappointed. Of the speciality restaurants if found La Cucina and Los Lobos to be very underwhelming, but Le Bistro was excellent. We thoroughly enjoyed the entertainment in the Windjammer, especially Kiefer Wiley, who always kept the party going. A young pianist, Walisson, had joined the ship’s crew at Buenos Aires so it was early days for him but he settled well and was well worth a pre dinner listen. We caught a performance by the ship’s singers in Bliss one evening. Backed simply by electric piano, they were superb and distinctly better than in the over amplified main theatre. The show and produced a similar quality performance at each of the Jazz Brunches we attended. Old adage if you’re good enough you don’t need to be loud. We didn’t use any of the ship’s excursions, joining fellow Cruise Critic members on a series of excellent trips. Not once were we in danger of missing departure and one of the early questions we were always asked was when does the ship leave? I’ll probably give a thorough review of each excursion on a post under South America Ports of Call. Special stand out mentions now however for Dennis Purtov at Puerto Montt and Patricia at Trujillo. We also had great experiences at Valparaiso, Coquimbo and Puerto Chacabuco. I have to say that embarkation at Buenos Aires was excellent. A clean, comfortable waiting hall, a speedy transition through check in and a good transfer by bus to the ship was a really good quality service. Compare that to the sloppy positioning of colour tag luggage, muddled exit pathways and haphazard progress through security at Miami and it was like being in two different worlds... and it wasn’t the third world country that was shown up! Just an extra point of minority interest. It was so nice to be able to run on the Promenade deck and not feel guilty. Runners don’t have to feel compelled to run on treadmills in a humid gym or up on an exposed top deck. We made so many new friends on this trip and hope to meet up again some time. A lot of that was down to a really active Cruise Critic Roll Call, so thanks for making it all such a great trip! Read Less
Sail Date March 2019
One of our best cruises ever. We have been on 4 cruises with Celebrity, twice on Reflection and now twice on Eclipse. ANd this cruise was just amazing. The ship was perfect, the crew fantastic, great entertainment and from the top (Captain ... Read More
One of our best cruises ever. We have been on 4 cruises with Celebrity, twice on Reflection and now twice on Eclipse. ANd this cruise was just amazing. The ship was perfect, the crew fantastic, great entertainment and from the top (Captain Leo and CD Gioseppe) to our cabin attendant etc. was top top noch. Food was great in Luminae and BLU and spec. restaurants. To all the hardworking people in the Martini Bar, Luminae, Michaels Club, Guests relation, FUTURE cruises, Murano, Qsine (Le petit chef), pool area, pool bar, entertainment, orchestra Ocean View Cafe, El Bacio Security people, THANK you so much for your hard work. You are the reason that we will continue to book Celebrity cruises. And to see RIO during carnival was fantastic - you really cant imagine how big it is, until you are there and discover it yourself. Think we might be back one day. Read Less
Sail Date February 2019
Did this cruise before twice, and really liked the ports. So much more to see in each area. The excursions were really great, on board a different story. The EXC events were lacking in quality speakers, related to the itinerary. There was ... Read More
Did this cruise before twice, and really liked the ports. So much more to see in each area. The excursions were really great, on board a different story. The EXC events were lacking in quality speakers, related to the itinerary. There was one naturalist that was great but only gave 3 lectures. The Mexican Ambassadors gave a great performance on deck. On the down side, the usual lectures on culture, history or the region were lacking. The speakers seemed to talk down to the audience and read from brochures. They were not experts in the field. The EXC person talked to the audience as if they were kinder-gardeners. The food was outstanding as was the in stateroom staff. The service was great and the ship was well organized and on time. The culinary classes did not emphasize health promotion. There was heavy emphasis on taste drawn from fats and salts, hardly appropriate for the middle aged audience or above. The last time we did this same cruise there were more on board activities, lectures and enrichment programming. Considering the number of fabulous ports offering rich history, art, culture and welcoming people, it is too bad there was such a lack of enrichment opportunities. Read Less
Sail Date February 2019
It has taken me a few months to write my review for our cruise. I think this was our 4th or 5th cruise with Princess. The embarkation process was very crowded but the staff at the desk were excellent. The ports of call, except for Rio, ... Read More
It has taken me a few months to write my review for our cruise. I think this was our 4th or 5th cruise with Princess. The embarkation process was very crowded but the staff at the desk were excellent. The ports of call, except for Rio, all seemed about the same. Not much of interest. The food was very disappointing, so much so that we quit going to the dining room and just tried to find the best on the buffet line. The entertainment was disappointing, except for the small groups in bars, etc. Our cabin steward was excellent. The dining staff was excellent. The ship on numerous occasions was either late getting into port or late leaving port. On our last port of call, Buenos Aires, it creating a headache. The ship was late leaving the port before, so we were denied entry to the port by 3 hours. We had booked a day long tour in Buenos Aires - well obviously that didn't happen. We didn't get off the ship until around 3pm. We had many conversations with front desk and the tour desk regarding our tour. No problem with getting the credit, but the tour including our transfer to the airport. We were assured by several people at the front desk and the tour desk that we would still have a transfer. When we were let off the ship we went by bus the a metal building for our luggage. There was no air conditioning and no order to the luggage. You had to try to go from one one of the huge building to the other to find your luggage. We waited in that hot building for almost 2 hours before our luggage arrived. We got in the long line for the airport transfer. After being in line for almost an hour, someone from Princess came over and said we would not have a transfer, there were other people in line that experiences the same issue. We then had to go to another long line (had we known we would have been in that line to begin with) for a taxi. We waited another hour to get a taxi. Thankfully, we had a 9:30pm flight. Even with that late of flight, we barely made it, that was due to a short line for security. The service by Princess was inexcusable. We have sailed around 23 times over the years. I have to say this has soured by taste for cruising. I'm sure we will cruse again, but we will try river cruising next. We will never take a Princess Cruise again. Read Less
Sail Date February 2019
We arrived in Buenos Aires 3 days before setting sail which gave us ample time to enjoy this fascinating city. We stayed in a very lovely little hotel in Palermo Soho. The location turned out to be quite a distance from the city centre, ... Read More
We arrived in Buenos Aires 3 days before setting sail which gave us ample time to enjoy this fascinating city. We stayed in a very lovely little hotel in Palermo Soho. The location turned out to be quite a distance from the city centre, but the inexpensive cost of taxis made the trip downtown less of an annoyance. Take some time to spend in Buenos Aires if you haven't been there before. It's multi faceted and interesting. On the day we embarked the ship, traffic from downtown to the pier was absolutely painful. We finally got there and were very quickly processed and boarded Star Princess in no time. Although the ship is by no means new, it has been kept in good repair and provides an attractive,elegent environment for the 14 day cruise. I am continually surprised by the nit picking that some reviewers use to criticize any minor issues that they encounter aboard ship. Their lives on land must be absolutely perfect. Our cabin, B621, inside, was tight but had ample storage space. The shower was a bit of a joke in size. The most amazing thing about our cabin and about all Princess cabins was the absolute luxury of the bed and bedding. Kudos to Princess!! Service aboard the Star was extremely good everywhere. We purchased the Coffee Card and bottled water prior to leaving home. Both good moves. We tried Sabattinis and the Crown Grill. Liked them both. Wonderful service in both. Food in the main dining room on the other 12 nights was good if not exceptional. But if you have 12 restaurant meals at home will you have 12 exceptional meals? It's the service in the main restaurant that makes a less stellar meal feel quite acceptable. And they were able to handle anytime dining quite efficiently with very little wait especially if you were prepared to share a table with others (we were). Activities during the day were sparse, but a big thank you to Princess for providing the equipment for duplicate bridge and a bigger thank you to the individuals who organized the games. 2.5 afternoon hours nicely spent. Evening entertainment was good. Enjoyed the commedian and singers. Almost forgot to praise the port speaker who was both very informative and extremely humerous. Played to a full house in the Princess theatre each time he spoke. Ports great and varried. When in Puerto Mott, go to Puerto Veras. You might think this lakeside town is in Switzerland. Ended up in San Antonio and took the public bus to downtown to Santiago. Comfortable and cost effective. Did not take any ship tours. Absolutely loved Santiago. Spend some time in this glamerous safe city. Read Less
Sail Date January 2019
Sailing to and from the same port of call is a great advantage to me. This time from beautiful and cosmopolitan Buenos Aires is a plus to this cruise. I live there! The celebrity Eclipse is a luxury ship with plenty is amenities for all ... Read More
Sailing to and from the same port of call is a great advantage to me. This time from beautiful and cosmopolitan Buenos Aires is a plus to this cruise. I live there! The celebrity Eclipse is a luxury ship with plenty is amenities for all tastes: fitness center spacious with many elements and sea view from all corners, live music all the day long in different locations, matinee shows on sea days and evening shows every night with international artists, indoor and outdoor pools and whirl pools, spa and Lersian garden to relax. Food is fantastic in all restaurants, main one Moonlight Sonata is huge. We had access to Blu the exclusive restaurant for Aqua Class passengers which was cozy and well attended by Nelly and all Blu staff. Buy sailing along Paradise Bay in Antarctica is the most fantastic experience I have had in my entire life! Put it in your bucket list!! The views are outstanding with a few huge whales and tiny penguins swimming along the ship. Ports of call are also worth visiting Ushuaia southern most city in the world, Falkland/Malvinas Islands, Puerto Madryn , Montevideo and Buenos Aires. Each has it beauty and charm. Read Less
Sail Date January 2019
As we really like South America, and despite having done the same cruise on the same ship in reverse 6 years ago, we wanted to do it again. We spent a couple of days in Santiago to get over the 14 hour flight from the UK, where it was very ... Read More
As we really like South America, and despite having done the same cruise on the same ship in reverse 6 years ago, we wanted to do it again. We spent a couple of days in Santiago to get over the 14 hour flight from the UK, where it was very hot (Santiago that is) but interesting. Ships now dock at San Antonio rather than Valparaiso, so it was a long drive to the port, however once there, embarkation was done and dusted within 20 minutes of arriving, our cabin was ready and all our luggage had arrived well before the lifeboat drill. We had a balcony cabin on the port side towards the rear, figuring most land throughout the voyage would be visible to us. The room was functional, and the walk-in wardrobes on Princess ships are a really good idea. There was plenty of drawer space and shelves too. The bathroom still has an annoying plastic curtain on the shower and was rather small. We didn't spend much time on the balcony on sea days due to the weather. Virtually all the sea days saw winds of Force 6 or above and some choppy seas, however there was little movement of the ship though it gave added fun to the line dancing classes. Thankfully every port day had lovely sunny weather even Punta Arenas. However, due to the poor weather forecast, the Captain decided he couldn't risk using the tenders so we did some scenic crusing in daylight through the Magellan Strait. The forecast was poor again for the passage of Cape Horn but when we awoke in the morning, there wasn't a cloud in the sky and the seas were very calm. The forecast storm came later in the day but had subsided once again by the time we reached the Falklands. We didn't manage to get in the theatre for any of the shows as we either timed dinner wrong, or the theatre was full. The game shows put on by the entertainment team were very funny and usually well attended and the musicians throughout the lounges were of a decent standard. The food in the buffet was very good and varied and we never struggled to find a seat, though sometimes we did go into the covered pool area to eat. In the evenng we were on anytime dining and as long as we were happy to share then there was no waiting to be seated. The food itself was good but the size of the lobster tail was very disappointing, for future reference you need to order three of them to at least try and feel as though you've eaten something! We took ship excursions in all ports, repeating a couple from our previous cruise because we knew they were so good. I find on Princess excursions, if there's food involved, there is always plenty of it, the train / winery tour in Montevideo had so much we could hardly eat breakfast the next day. All the staff throughout the ship were friendly and efficient. The girls in the lounge new my name and card number by the second night. The cabin steward was unobtrusive, but always around when we needed him and always happy to have a chat. Disembarkation was a quick as embarking. We were staying in Buenos Aires after the cruise, so could pick our time to leave, and were called within 5 minutes of it. There were no immigration checks throughout the cruise as the ship keep your passports and doall the work. That meantallowed people to leave the ship within 15 minutes of tying up in any port. Apart from the cost of the alcohol, I can't think of anything else that was particularly annoying, but Princess are no different to other lines i've been with in that respect. I thought about the drinks package but that wasn't good value for the amount I usually drink. I'll certainly be sailing with Princess again, hopefuly in the not too distant future. Read Less
Sail Date January 2019
We picked this cruise in 2017, and booked on last cruise as we had been to Antarctica and thought the Chilean fjords and around the Horn sounded great. Picked our tours on line, had our special C1 stateroom, over wake, and looking ... Read More
We picked this cruise in 2017, and booked on last cruise as we had been to Antarctica and thought the Chilean fjords and around the Horn sounded great. Picked our tours on line, had our special C1 stateroom, over wake, and looking forward to cruise. Found out after final payment--our stateroom cost dropped almost to 1/2 our price--Celebrity was not easy to deal with-got a couple perks??? Then the "looking forward to" tours were cancelled for one reason or another?? The fjords were a waste --what we could see--the time of day--the weather--the Captains choices--same for going around the Horn (did not have to be early early morn)--soooo many things spoiled this expensive cruise. Food poising from the Murano restaurant, with nothing from hotel manager after being informed!! The entertainment was so poor---captive in the theater!!! The very last gift from Celebrity--the terrible cough many of us brought home with us--and still have. Think the new CEO is a bean pusher as the cost of everything has gone up-the quality is down--want the Celebrity Line from past 20 years??? GONE! The staff who is there to be of service to the clients are, as always, the top of the cruise lines---but hate to hear them beg for 10s on survey!! We will have to really think about returning to Celebrity---there are other lines to try--Elite Plus does not mean quite what it did. Unhappy with this cruise--can you tell?! Read Less
Sail Date January 2019
We chose this cruise because it would be a once in a lifetime experience. To travel to such a remote area and yet be on such a wonderful ship was a great combination. We love the Viking Sea and all the crew. This was an adventure we’ll ... Read More
We chose this cruise because it would be a once in a lifetime experience. To travel to such a remote area and yet be on such a wonderful ship was a great combination. We love the Viking Sea and all the crew. This was an adventure we’ll never forget. We were very happy with our cabin, which was very comfortable. The food was delicious, including the gelato! The evening entertainment was always excellent, and the lectures were very interesting and informative. I enjoyed the games, Name That Tune and Trivia. Playing those is a good way to meet new friends. We are glad not to have children or a casino, and people smoking never were close enough to bother us. The pools are beautiful, and the entire ship is elegant and lovely. The shore excursions were interesting and informative. We do wish we had seen more Amazon wildlife, as we were not able to go on those excursions. We would have enjoyed excursions suited to the physically challenged,perhaps to the zoo where we could have seen animals. Read Less
Sail Date November 2018
This was a lovely 3 week cruise thru the carribean down to the Amazon river, but,. Viking needs to make some improvements especially on the Amazon part. Several of their included tours were just plain boring. The overnight in Manhaus ... Read More
This was a lovely 3 week cruise thru the carribean down to the Amazon river, but,. Viking needs to make some improvements especially on the Amazon part. Several of their included tours were just plain boring. The overnight in Manhaus was a waste of time.....the city is not safe enough to be out at night. Several ports were tendered and in other Carribean islands the port used was not the most desirable location. Overall the ship was just beautiful. Well designed, rarely were there any areas that you felt crowded. Public areas were made into "living room" like areas, making it easy for quiet conversation. Food was very good all over the ship.Their wine/drink needs to be improved. They ran out of all Cabernet!!! Not a bottle to be found ! They also ran out of ginger ale early in the cruise! Was told they can not buy anything local???? What???? Aren't Cabernet Sauvignon and ginger ale basics? The buffet was always fresh and usually had the same food as the main restaurant. Many nights the buffet include d a special theme food station. Eating outside most evenings was delightful! Read Less
Sail Date November 2018
We choose this cruise because we loved our Viking river cruise on the Danube the previous year and also because I've always wanted to explore the Amazon river and rain forest since I was young. We have sailed on RCL 4 time and ... Read More
We choose this cruise because we loved our Viking river cruise on the Danube the previous year and also because I've always wanted to explore the Amazon river and rain forest since I was young. We have sailed on RCL 4 time and Princess once. This was our fist Viking ocean cruise and more than likely our last. The staff on board was excellent. Every single member of the crew was friendly and helpful. They felt like family to us. The ship was very nicely appointed in Scandinavian design. The Explorers lounge and Mamsens were particularly nice common areas. The spa with the steam and cold rooms we used frequently. Our room was acquitted but could have had more storage space. Dining was hit or miss. We had some excellent meals at the Chefs Table restaurant. We also ate some under done steaks and over done fish at the restaurant and the buffet. The musicians and entertainers we professional. Typical of the entertainment you would find cruise ship. The Brazilian female singer was wonderful. Snorkeling in Saint Thomas and sailing on a catamaran Saint Lucia were wonderful. The shore excursion in Brazil were as good they could be is the best way I can describe it. Our focus was to see as much natural beauty in the Amazon region. The city tours were a bit underwhelming and struck me as typical cities you would find in many developing countries. We could have skipped Belem all together. We never got off the bus probably for good reason. We enjoyed the Pink Dolphin encounter, the survival trek, piranha fishing, and the search for caimans excursions. I wished we saw more wildlife. It's my understanding the best time to see animals in the area are at dawn or after dark. The caimans excursion was at night so we did see what we were looking for. The other excursions were during the day so the animals were not active. Our tour guides did their best to find what they could though which we appreciated. Our biggest complaint about the cruise was the lack on activities. We had 8 days at sea and we were not big on catching up on reading so we really started to go stir crazy. The few activities they did offer like the lectures (which were great!) felt mobbed. If you didn't arrive 30 minutes early to the theater you had trouble finding a seat. The atmosphere generally speaking felt a little sedate on the ship. This is what many people on the ship enjoyed, but it just wasn't for us. I think we need a little more excitement. It seemed like Viking I using the minimalist activity model which works on the river cruises but does not for a ship this size. Our next complaint is that it seemed like we had to wait in long lines more than I would expect. Wait in a line for a table for dinner. Wait in line to get into the Theater. Wait inline to get out of the Theater. Wait in line for the excursions. Wait in line for crab legs! We didn't feel this way on larger ships we've been on. Lastly, We purchased the premium drink package and the ship started running out of our preferred beverages 2 weeks into our 3 week cruise. We talked to others who were having the same issue. Viking should plan better for this or ask us what we like prior to departure. All this being said, we are going on another Viking river Cruise this summer. All the issues I have with Viking Sea seem fixable. I'm hopeful Viking figures it out. Matt Note: we had to conserve water while in the amazon river since the ship could not desalinate fresh water. Not a big deal but something I didn't know prior to the cruise. Read Less
Sail Date November 2018
November 25,2018 to the Amazon Very enjoyable, but would not say that the Amazon is interesting.Just another muddy river with very little of interest. In spite of this, the cruise and ports in the caribbean are OK. Ship nice,very ... Read More
November 25,2018 to the Amazon Very enjoyable, but would not say that the Amazon is interesting.Just another muddy river with very little of interest. In spite of this, the cruise and ports in the caribbean are OK. Ship nice,very clean and welcoming.. We are not entertainment or late night types so the quality of show is not applicable to us.o us. The only short coming is the PRIME 7 restaurant. It brings down the quality of the ship.. The food is bad and we can assure you that most passengers who tried it did not go again.The food elsewhere on the ship is far better. All areas of the ship were were clean and well kept. Drinks were readily available Pool deck nice, not noisy and service excellent. At all times service was superior. Always with a smile, Quick and professional. Unfortunately we contacted bronchitis, so we missed some of the excursions, but the ones we did go on were fine. Read Less
Sail Date November 2018
If you're looking for the lounging around cruise where you're just laying out by the pool and stuffing your face with quantity and not quality...this is not the cruise! This one is definitely an Expedition Type where there are ... Read More
If you're looking for the lounging around cruise where you're just laying out by the pool and stuffing your face with quantity and not quality...this is not the cruise! This one is definitely an Expedition Type where there are several hiking and nature walks around several islands. At times, you feel as though you're seeing the same stuff...."You've seen one booby...you've seen them all"! However, overall the educational experience as well as seeing animals SO CLOSE in the nature is simply amazing! Like the animals are not even afraid of humans - Definitely like you're visiting THEIR home. Although rather expensive, SilverSea does an excellent job for the value. Food quality was very good with all the premium liquor on board too - nice touch! Transportation and shuttles both arriving and departing were excellent and well organized. Great experience for our 10yr old that I'm sure he will never forget! Great personalized service and excellent cruise staff members. Read Less
Sail Date July 2018
We chose Ponant for this trip because we were looking for a more intimate cruise experience. We have been on large cruise ships (3000+ passengers) and felt it was time for a more refined trip. One of the best things about being on a ... Read More
We chose Ponant for this trip because we were looking for a more intimate cruise experience. We have been on large cruise ships (3000+ passengers) and felt it was time for a more refined trip. One of the best things about being on a smaller ship is that the embarkation and disemarkation process. All of the crew members were courteous and professional. Also, there was rarely ever a line. Once we landed at our port or destination, getting off the ship to begin enjoying the tours was a breeze. I must admit that we were a little skeptical about having the shore excursions included in the cost of the cruise. We wondered what the quality of the excursions would be. But, we were not disappointed. Every excursion we joined was very informative and enjoyable. In addition, our days on the uninhabited Caribbean Islands were the best! Being able to take the zodiac boats in for a morning of snorkeling along the coral reefs of the atolls was a once in a lifetime experience. Our cabin was lovely, and very well appointed. Having a balcony where we could enjoy the views and fresh sea air was a great feature. Of course, everything we needed was provided by the stewards, it was as though there were fairies on the ship tending to our every need. Every meal we enjoyed on the ship was perfect. The variety of food, and accommodations for special dietary needs was attended to very well. We were able to enjoy dinner at the captain's table as well. It was nice to see the captain at every dinner, and feel that he was approachable and willing to mingle with the guests. The entertainment and activities on the boat during days at sea and each evening were very enjoyable. We enjoyed everything from educational lectures about our ports of call to spectacular shows each evening from with the on board performers as well as specialty shows from some of our ports. There was never a lack of good entertainment. Overall, it was a wonderful adventure we would recommend to everyone looking for a luxury vacation experience. Read Less
Sail Date April 2018
We celebrated our 30th Anniversary and husband's birthday on April 2nd onboard the cruise. The staff helped us organize a dinner of about 25 passengers we had recently met, at the top-deck restaurant. Another passenger also celebrated ... Read More
We celebrated our 30th Anniversary and husband's birthday on April 2nd onboard the cruise. The staff helped us organize a dinner of about 25 passengers we had recently met, at the top-deck restaurant. Another passenger also celebrated a b'day so we were presented with two birthday cakes. The organ player serenaded us with a special play list that got everyone dancing under the full moon. It was a very special night with new friends and the staff really went above and beyond to make it happen. When we returned to our room it was decorated with 'swan' sculpture towels, balloons, streamers, champagne and chocolate covered strawberries! Great surprise!! Over the course of the cruise, I had several minor health issues and the Doctor, Cindy was very helpful and attentive to my needs. The guides on each outing were very knowledgeable about the specific areas and very helpful to those under their watch. All flights, hotel stays and transfers went smoothly with staff guiding the passengers at every step. Very well organized and we felt well cared for at every venue along the way. Read Less
Sail Date March 2018
Friends were going, we decided it looked like fun. It was in some ways, but the previously mentioned issues with the engine system slowed the ship down to the point that shore stops were cut short. Exceptional - entertainment was very ... Read More
Friends were going, we decided it looked like fun. It was in some ways, but the previously mentioned issues with the engine system slowed the ship down to the point that shore stops were cut short. Exceptional - entertainment was very good, our cabin attendant was incredible, dining experiences were excellent.Going through the canal for the first time was incredible. I enjoyed the days at sea, the spouse not so much. We had an open sea dolphin show on one of those days! We loved the flexible time dining room option and never had an issue with any requested seating arrangement. We went 2 days early and purchased the hotel and transfer from the cruise line. The hotel was excellent, as was the transfer from Santiago to San Antonio. Not so great - the shore destinations were mediocre, as were most of the described (way overpriced) shore excursion possibilities. We did our own shore arrangements. The stop at Manta was a complete waste. Our room had a sewage odor that the crew attempted to fix. It went away for a while, then came back the last few days. The ship's exterior was showing significant wear and corrosion. I heard that the ship was going to Panama to spend some time in dry dock. It needs it. Read Less
Sail Date March 2018
After sailing with Royal Carribean 17 times we saw a South America itinary and chose the other side, Celebrity Infinity. We used the pre cruise hotel and transfer that was great hotel and slick smooth transfer of approx. 1 hour 30 min. ... Read More
After sailing with Royal Carribean 17 times we saw a South America itinary and chose the other side, Celebrity Infinity. We used the pre cruise hotel and transfer that was great hotel and slick smooth transfer of approx. 1 hour 30 min. On arrival there were orderly lines and clear instruction to leave luggage. A short walk to the pre boarding hall and booking in process. Plenty of seats, water and soft drinks and special signage for elite and above passengers. As with every cruise there are lines for everyone to stand in. Suite / aqua passengers think they should be before everyone, although if its a first cruise they dont know this. Elite and elite plus try to get ahead of the higher standard class but it rarely comes off. So the process takes about 30 minutes which ever line you are in. Straight to the ship after scanning your bags and smashing your bottles of wine as the passengers in front did. Right, we are on...... Our first Celebrity cruise and we get elite status as we are just short of elite plus. Chests out, cards in hand lets check the ship. We did notice instantly that the ship is dated, some rust on the outside, blue paint clearly fading and windows very dirty. We did know this was an old ship and you can tell if you are an experienced cruiser. Hand gel on we went to the Ocean view cafe as we are not always keen on the restraunts. More hand gel, as it should be and we are in. Smiling staff and great selection of food for all. Lots of choice and we walk through to the rear where there is a fantastic outdoor seating area, we spend most of out 15 days of eating time here. Live music at 2000 hrs in the evening simply a delight. Passengers fed all on and away from Sandiago Chili. We have a great cruise and the passengers were quite charming. We are world travellers and have in fact left out jobs at 46 to travel for a few years so are very experienced. We have never been on such a calm and restful cruise with such interesting passengers. Anyway I must get on with the review..... The gym is small but has a good selection of equipment. The Spa and Spa pool are very standard but clean and fresh with great staff. There is food served by the inside pool most of the day and very healthy food at that. The general pool area is clean and tide and salt water in the pools. There is a bar above with a small running track that we did manage over 50 miles on over the 15 days. There are a few good windy sunbathing areas on deck 11 around the Constellation bar that serves as the Captains Club free drink bar from 5pm to 7pm. We did not use the speciality restaurants but they all appeared very nice and were busy. Deck 9 had the ilounge, a haven for 60 - 85 year olds who could not do without the internet, but at nearly $300 for the cruise we used the free 90 min we got over the same period. A libary on deck 8 but a small selection that could do with more books. A chess set and drafts but both went missing as people took them away for use around the ship, not cricket really. Deck 5 sees all the normal shops and a special apple shop that did not sell much really, ipads earphones and speakers were about it, we did not see the point really. Casino as always there and stinking of smoke as normal. We never go through on any ship and it makes our clothes smell of smoke. Down to the photography area a special access bar and theatre, all pretty standard really but in good condition. The evening shows were very good but did not seem to be full. Lots of live music around the ship all cruise was excellent. No strictly formal evening but we did see a couple of posh gentleman in the attire. We attended the Trellis restaurant once but a bit too fussy and to be honest we were hungry when we left and went up stairs to the Ocean View cafe for some food. All in all a great cruise with great passengers. We did our own thing off the ship so did not do any Ship excursions as they were expensive. A very tired ship that was then going to dry dock for repairs to an engine and hopefully for the windows to be cleaned and some painting done. One sour note though. On leaving the ship at Fort Lauderdale there was a 4 hour wait to get through immigration for none uUSA passport holders. Disgraceful really and not a Celebrity staff member in site. We would do Celebrity again we enjoyed it but we are 2 points off diamond plus for Royal Carribean so need to get those points first. Keep travelling everyone and remember this little fact the americans told me. If you have kids and you go cruising you are going on a SKI holiday...... Spending Kids Inheritance Why not.... live life to the full... Read Less
Sail Date March 2018
We chose this cruise because we did not want to go around the horn but wanted to visit S. Am. We have sailed on Princess several times in the past and like to book our next cruise prior to leaving the ship. Princess always seems to have ... Read More
We chose this cruise because we did not want to go around the horn but wanted to visit S. Am. We have sailed on Princess several times in the past and like to book our next cruise prior to leaving the ship. Princess always seems to have excellent entertainment, food, and services. The one downside members of our group mentioned this trip was the lack of Happy Hour at the Wheel House. That has always been a gathering place of many in the past and we were sorry to find it was not included on this trip. Also the wine package was listed as being available prior to sailing and upon sailing they found this also was not available and many wines listed on the wine list they did not have. This did not affect myself or wife as a rule but I did hear other passengers growling about these issues. Overall this was a great cruise again this year. If you ever see Dinesh, tell him hi from the group of 8 from the area of Wyoming. Read Less
Sail Date March 2018

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