We took a 16-day cruise from Buenos Aires with the Norwegian Sun in February 2024.
We chose it based on the itinerary and the company's good references. The itinerary was good.
The problem was the ship: When we arrived the cabin smelled of cigarettes and bathroom. At night we noticed that there was an unbearable noise coming from the air conditioning.
On the second night when we entered ...
My wife and I, both in our 60’s, booked this 14 day cruise from Buenos Aires to Antarctica and were very disappointed. We have over 30 cruises with 10 on Norwegian and the rest mostly on Royal Caribbean, Princess, or Holland America. I usually rate cruises as 5 star as you get what you book and a cruise is usually a good time. However this cruise on the Norwegian Star was overall terrible for ...
We are long time cruisers; Norwegian, NCL. Royal Caribbean, Virgin, Holland America, MCS and this is our second Celebrity. First one on brand new (at the time) Reflection, out of Barcelona. We based our decision to do this cruise on THAT experience…bad mistake.
Food is horrendous, I’m not picky (at all), but 7 out of 9 dinners were a few bites and give up. Pastries at all venues are bland, ...
Booked a smaller ship thinking that overcrowding wouldn’t be as big of a problem as in past cruises. Boy, was I wrong, and add to that a dated jalopy of a ship to spend a week on. Don’t waste your money on this pile of garbage unless you like the hum and flicker of CFL light bulbs that *might* work if you’re lucky. One of them in our stateroom was like a strobe light and two other lights just ...
If I could give no stars I would. I joined a world cruise with MSC and have had nothing but frustration and grievances. If you are a parent I highly suggest considering another cruise line. A child was assaulted by an adult passenger and when the parents filed a complaint after bringing him to the medical center, nothing was done but a warning. The baby pool on the cruise was under maintenance ...
My husband and I embarked on this cruise, despite a radically changed itinerary, because MSC refused our request for a refund. However, our experience was so awful that we disembarked on day 20 of 85 in Walvis Bay, Namibia, and flew home from there. Better to forfeit the unused cruise fare than to continue to subject ourselves to the cruise line’s utter disdain for passengers and 65 more days of ...
We chose this world cruise excited to visit some of our bucket list destinations. While visiting Egypt became impossible due to conflict in the region we were still thrilled we would be going to Rhodes. But not to be. More than half the cruise has been made up of sea days with substandard destinations. Food has bern appalling with regular absence of fresh fruit, salad and now no coffee available ...
We are currently on this terrible cruise
Over 500 people on board have signed a petition protesting the way MSC are treating us.
1. So many sea days
Change of itinerary increasing itinerary to an extra 20 sea days, less port times, and no compensation for these changes or refunds of tax and port fees.
As compared to other cruise companies such as Cunard, princess, costa etc who have ...
MSC said the ship was refurbished in 2023 and they must be talking about the exterior of the ship. The public stairs lot dated with the teal and chocolate motif. The cabins are either navy or bordello red. The furniture in the cabin is worn, sun bleached and dated, think 90’s. Dining options are limited. There is the main dining room offering a selection of reoccurring average to say the best ...
Lots of issues on this cruise.
Entertainment:
1. All entertainment was geared to one group of people. Everything was in Spanish.
2. Whether you were in Safari Club, Vortex or in center by Christmas/bar, all entertainment was in Spanish.
Disabilities:
1. There was no assistance for people with disabilities upon leaving for excursions. You were expected to walk down three flights of ...