While we had a wonderful time and felt safe on board, there were a number of areas the cruise line missed the mark:
1. We paid for an upgraded dinner at Teppenyaki restaurant. Of the four people in our party, there was a problem with the meals. Raw chicken was served and two people were served things they repeatedly stated they were allergic to. We even booked it for the first sitting so the ...
After 22 Celebrity cruises it was an almost automatic choice.
We have always been delighted with the quality of food on Celebrity cruises. This time the food in the main dining room was mediocre at best and nowhere near what we were accustomed to. Even the speciality restaurants had lost any wow factor. As usual, all waiting staff were excellent but it must have been a challenge to stay ...
I’ve cruised with NCL several times in the past, most often with Celebrity so I have some recent experience to base my review. Overall, Cebebrity outperforms NCL. The cruise was good overall but a few details left us disappointed. Most foremost was the food. It just fell flat, both in the dining room and buffet. Normally we don’t choose premium dining because we are fairly satisfied with the ...
Buenos Aries. Embarkation was a nightmare. The cruise terminal was destroyed by a storm 4 weeks ago. Princess has not adequately responded. If you have a Princess transfer you will be taken care of. Everyone Else waited in long line in the sun. I was in a wheelchair and line took 3 hours and 20 minutes. No English speaking Princess employees to even explain what was happening. No signs to ...
First I want to say everyone that worked on the cruise went over and beyond our expectations. But the food in the dining room wasn't anywhere near 5 star. We were confused with 1 waiter 1 person to take wine order, 1 person for mixed drinks ect.... Never ever saw that before and made it hard to get drinks for everyone. With dinner at 6pm you won't be out by 7 for the shows. We did go the first 2 ...
We just returned from a 10 day southern and it was really not the cruise that I expected. The Summit that we were on 12/2/23 was so much better. For one, the Summit did not nickel and dime us for drinks. The up charge on the Silhouette in Jan was ridiculous. The price of wine went up 3-4.00 a glass (you can buy the entire bottle at the store for less that a glass). Even the martinis, wines and ...
This was the second time we'd sailed on the Norwegian Sun but we enjoyed the first time more and noticed some subtle changes which had made the cruise more expensive. We like the ship because it is smaller with 2,000 guests. The State Rooms, the Dining, the Bars and the Entertainment were all excellent.
The Service in some departments however left plenty of room to improve particularly around ...
We chose this cruise because of the canal transit and the South American itinerary.
A week or so out there was a change to the itinerary, dropping the first stop in Colombia (Santa Marta), changing Panama City to Colón, and adding an extra day in Lima. I haven't seen an explanation for the change, and while the extra day in Lima instead of Santa Marta was a decent trade, Colón for Panama City ...
The crew were excellent. Most of the entertainment in the theatre were your dancers and singers Most cruise lines are reducing the levels of service and amenities provided. NCL has taken this to the extreme. There are no toiletries; no bath gowns; no chocolate on the pillow at turn-down. In fact they have no turn-down service at all. Dirty towels remain on the floor until the next day (often the ...
We had a wonderful sailing by the Antartic (Paradise Bay/ Elephant Island) The weather was amazing and we could spot lots of Fauna, ranging from penguins at a distance from many many whales Humpback and Blue really, really close. This two days were undoubtedly the highligt of an itinerary that has too many days on sea in a crowded boat that with bad weather turns on a overcrowded Garden café, ...