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140 Caribbean - All Singles Cruise Reviews

From start to finish, this cruise was so much fun! Check-in was a breeze. Our luggage was delivered quickly. We went right to dinner. There was top-notch entertainment every night. If you were bored, it was your own fault. There is so much ... Read More
From start to finish, this cruise was so much fun! Check-in was a breeze. Our luggage was delivered quickly. We went right to dinner. There was top-notch entertainment every night. If you were bored, it was your own fault. There is so much to do in this ship. The Crown Grill steakhouse was fabulous. The filet mignon, New York Strip steaks and Porterhouse steaks were the best we've ever had. All the food was delicious everywhere on the ship. The staff was super friendly and aimed to please. The entertainment was terrific! There are different shows every night of Broadway quality. The comedian was hysterical and gave a clean show. I had to buy his DVD. Lotus Spa and and it's Enclave were phenomenal. We had so much fun! I wish we could have stayed another week. They couldn't do enough to make us happy. I can't wait to cruise with Princess again. Read Less
Sail Date February 2020
Food republic (NCL Escape) During my cruise on NCL Escape January 25, 2020 I enjoyed dining here on multiple occasions. The dining room is open and roomy. The main feature is a glass wall with sprawling views of the ocean and sunsets. ... Read More
Food republic (NCL Escape) During my cruise on NCL Escape January 25, 2020 I enjoyed dining here on multiple occasions. The dining room is open and roomy. The main feature is a glass wall with sprawling views of the ocean and sunsets. Stools are also available at the counters overlooking the chef’s preparation area. Plates are as advertised with 4 choices included with a dining plan- you eat very well. If you don’t have the dinning plan, I ordered a la carte, very affordable good quality/price. Perfect for solo travelers or sharing in groups. I love sushi and wasn’t disappointed, it was fresh and of excellent quality. I mostly ordered maki/rolls with salmon, shrimp and tuna. Squeaky clean open kitchens. I enjoyed conversation with hard-working but engaging chef (Wayan). Even on the busiest evening there was no wait, food was on the table in minutes. An important part of this experience was the Maître D (Edelyn Tuzon), always greeting patrons at the reception, polite, courteous and efficient. This lady remembered my name and last order every time, very helpful with explaining the menu or the use of the tablet. (for those afraid of technology, no worries the maître D and servers will assist with everything or a paper menu is available). All around fantastic experience, a cut above the rest, I would highly recommend. Mandara Spa Barbershop and Thermal Suite aboard the NCL Escape (January 25, 2020) Amir is the best barber! Very nice experience. Amir was courteous polite and attentive. Took the man facial with haircut that also included a vigorous facial, neck, arm and shoulder massage. Easily surpassed all my expectations, I’ll be back! Used the thermal suite pass throughout the week, relaxing, peaceful & quiet, views from the large windows are spectacular, the water features, especially the juts in the T-Pool help relive aches and pains. I recommend and will be taking on my next cruise. Read Less
Sail Date January 2020
We sailed on the MSC Seaside for a week and immediately took another week cruise on the Princess Regal. These ships are quite different and attract a different crowd. For this review, I will often compare the two for a more informative ... Read More
We sailed on the MSC Seaside for a week and immediately took another week cruise on the Princess Regal. These ships are quite different and attract a different crowd. For this review, I will often compare the two for a more informative review. The embarkation was as smooth as one can get thousands of people on a boat in a few hours.  Yes, we had to wait, but in each case it was no more that twenty minutes in line,  I think this is acceptable. Both ships had port facilities that was meant to handle large crowds, MSC had recently built their own. MSC closed the staterooms until 2 PM on embarkation,  we were able to access our stateroom at 1 PM on Princess. The MSC Seaside is very flashy, and yet elegant with chrome and mirrors everywhere, while the Princess Regal had fancy wood decorations concentrating around the lighting.  Unfortunately the fake wood reminded me of my 1985 Chrysler LeBaron Woody so I was less impressed with this ship.  The MSC Seaside had a open feel in all common areas, while the Princess Regal had many circular areas with seats for a more private feel. The Atrium on the Seaside was 4 levels in height and was impressive with chrome, mirrors, and a very fancy stairway, while the Princess was 3 levels with more of the wood and fancy lighting. The Princess had a medallion (computer chip) which you wear, in contrast to the key card on MSC. In addition, the Princess phone app was more advanced, with lots of features. Unfortunately, the complicated app did not work properly on either of our cell phones despite the phones being a common Samsung Galaxy 7. The computer technician apparently knew the problem and got an older program running on my phone that lacked all the features, while we finally gave up on my wife's phone. The complexity of the Princess software was frustrating. I have done some programming and the app lacks data checking and error recovery subroutines. The MSC app was more limited but work fine. Both ships had hand washing stations in the entrance to the buffet, this should be a requirement for all ships to reduce the chance of illness. The food  on Princess was excellent with fancy presentation and more variety. But, on both ships, we had food that was not up to our standards,and ordered another dish. The table service on MSC was slower than Princess,as the staffing levels are different. At the buffet, Princess had carving station which was a great presentation, however, sometimes, it was the chopped, pressed block of meat, I like meat that has not been processed extensively.  However, the burgers, fries, and pizza on MSC were more tasty as they often fresher as their cruise crowd is more of a burger consumer. Princess had two places to get a pizza, with the fancy location making it to order, which would certainly equal MSC. However the Princess crust was like a frozen pizza, while the MSC pizza crust was nice and chewy. Princess had one lobster night and our server delivered us a second while MSC had a fish platter that was had a half lobster. We loved the taste of the food on Princess formal dinners while MSC was more variable. Overall, the food on Princess was very good and the food on MSC was just good . Subsequent to our time on the Regal Princess the Center for Disease issue it's report on the ship and they failed it at a rate of 77 points. This was a surprise, we did not notice anything unclean in food preparation. The last inspection on the Regal was a perfect 100. When we boarded Princess, we at first thought kids were not allowed on the cruise. There were families on the cruise, but nowhere as many as MSC. Princess certainly attracts a older crowd. Princess was much more laid back with outdoor movies and often provided blankets and seat cushions at night while viewing. MSC had more activities. Princess had all shows in English and more variety than MSC. Two of the nights a comedian performed for the main show and he had a phrase that everyone on the ship started to repeat (it was funny). Princess had a small band that was basically underutilized as much of the music was per-recorded. Some of the members appeared in bar bands throughout the ship. At first I was thrilled to have a band on the ship but by the end, there was little purpose for the band. Princess also had a Beatles tribute band that was entertaining. Princess had older crowd with few kids, MSC had a variably of ages, with many families and baby carriages.  I never say a baby carriage on Princess.  MSC had play areas for small children and teens and probably offered discounts for families.  It as clear the MSC Seaside was designed for family enjoyment .  Both ships had upscale areas in the front of the ship that were off-limits to those who did not purchase them.  Princess had a Serenity deck while MSC when much farther with the Yacht Club.  Yacht Club member had separate quarters, dining, bars, and a butler assigned to them.  It was like a ship within the ship. MSC staff were younger and more male than the veteran Princess staff . The Princess staff was more friendly but our cabin steward clearly wanted us to conform to his schedule which was odd. Princess had staff that brought you your drink at the buffet(if you can find them), I prefer to draw my own drink which was the case on MSC. The internet WiFi on both ships was good, with Princess averaging a faster speed. Both had a WiFi package for less then a hundred dollars for the week, much cheaper than the $30 a day some lines charge for internet access. Neither ship tried the hard sell for additional cost items, this was much better than other cruise lines and a relief. The schedule at Princess ended at 11PM every night and their was little options for food ,activities, or dancing after this time. Princess had a cafe that was open until about 11:30 with some light sandwiches. MSC had longer hours with late night dancing and Pizza and a buffet food options until 12:30 PM. In contrast, we usually travel on Carnival, and they have 24 hour pizza and food options until 1 AM The debarkation was as smooth as one can get thousands of people off a boat in a few hours.  Customs was the bottleneck with even slower lines on MSC because of the foreigners. In summery, the cruises on Princess were generally older and more laid back. MSC had more activities with foreigners, families, and a younger crowd. In a nutshell, if you like to retire at 11PM and you like good food with a fancy presentation, Princess is for you, while MSC is for those that can stay up to 1 PM, like an international crowd with families, enjoy pizza, burgers and decent food. Read Less
Sail Date January 2020
I am a Platinum Member with NCL and am struggling with what is wrong with them. I hope it was just the Epic, but I am not really sure as it may be fleet wide. This was the worst cruise I have ever experienced and it all centered around ... Read More
I am a Platinum Member with NCL and am struggling with what is wrong with them. I hope it was just the Epic, but I am not really sure as it may be fleet wide. This was the worst cruise I have ever experienced and it all centered around services paid for were not given and NO ONE at NCL was willing to address that they dropped the ball and fix the problem. We were traveling with NCL Air a day early to San Juan to the El Caribe Hilton. Which could've been great if I experienced it from more than a few hours of sleep. Due to weather we missed our connecting flight to San Juan, which was not NCL's fault. We had to arrive 12 hours late at 1am in the morning. I called NCL Air and the "Emergency" Help Line. Well NCL did not care. The Help line is only open during business hours Monday - Friday. Reread the last sentence and think what is wrong with that policy? I did get someone from NCL on the phone who argued with me about being picked up at the airport for the hotel. She said, "No way you can get picked up at 1am" - and "we don't pick up from the airport". I know from past experience both were incorrect, but she had NO clue. Surprise when we arrived at the airport someone was there to pick up someone for NCL just not us. This was rather upsetting considering how much we had paid for this service. WARNING - They roll everything into one package price so you can't get a refund on what they do not provide to you!! (This is what I come to understand) We Ubered to the hotel and found that the Hotel knew who I was, but had no information about the pickup and transport to the ship (in a few hours at 2am in the morning). Not even that a pickup would even occur. Our info on the letter from NCL said "we would be provided this information upon arrival at the hotel". We are still waiting? We called the Emergency number and guess what - CLOSED till 8am EST - 9am where we were. I called at that time and got a gentleman on the phone who still didn't understand the problem or seem to care. He did eventually call the transportation company and said someone will be there at 10:30am. So I went and found the lady in charge of transportation and guess what I was not on the list to be transported. Seems like NCL would've already check that? I had a boarding pass with all the fees paid but someone did not put us on the list so, no one knew to pick us up. (I assume it was NCL since they will not tell me otherwise) She guaranteed that she would've been there at 2am to pick us up but we were not on the list. I got a copy of the list to verify (which did no good. So we had to still Uber to the port and tried to deal with the issue for an entire 10 day cruise. Made 5 lengthy trips to the Hotel Desk and got a different response each time. Was told - "you didn't pay for it"; "The travel agent didn't pay for it", "Your boarding pass was incorrect" and 'finally we can't do anything on the ship because it happened on land". I was given a card to email NCL when home and guess what - received a form letter letting me know how many years of great service they have provided. Well guess what for 10 days they basically made my vacation a task of trying to find out WHAT I paid about $600 for? They were terrible at customer service. Ruined the whole 11 day vacation for me. NO ONE EVER SAID. "We are sorry, we made a mistake. What can we do to make things right. This could've solved everything on the 1st phone call to the Miami Office and on every encounter for well over 10 days. Unfortunately, I do already have the same services paid from on the Getaway in Europe in June. I am actually concerned now that I will be left at the airport in Rome again and no one from NCL will care and of course no help line on European time. I am in charge of that CC Meet and Mingle certainly would expect to be treated at least fairly or it will be a very interesting Meet and Mingle for sure. Due to this issue it was the worst cruise of our lives. Spent hours waiting in line and making phone calls and NEVER found anyone from NCL that actually cares. We have two more NCL cruises already booked, but seriously are considering changing to another line that will accept our Platinum Status and treat us fairly and with respect. One last shot in June - Then I can let you know. Sorry if this was boring to anyone. But if it were to happen to you, you would probably feel differently. Thanks, for reading. Caveat Emptor We did not see San Juan this time - due to the flight delay. Though it is a great port. All the other ports were good. We loved Bonaire - so glad we went sailing and snorkeling there. We really only went on the Epic this time due to the itinerary. It was not worth the trade off. Had constant problems two years ago on the Epic and spent a lot of time at the Hotel Desk then too. We have never complained about anything on ANY OTHER ship. Embarkation was done in a way to remove our Platinum Status. We were told in writing to not come prior to 1pm or we would be on the street waiting. So, surprise they were letting 1st time cruisers on the ship at 10:30. This was done on purpose. So what do we get for Platinum???.. A chance to have the Posh Deck sold out to first time cruisers is what. The EPIC is a very dark and dismal ship. The cabins have no storage at least our aft balcony did not. Did a cabin crawl and found that the Haven Cabin and Studios were wonderful. But in the other, there is no light in the aft cabin - you will need a flashlight if you want to shave or put on makeup. I think the interior rooms have more light. The weird Bathroom configuration is not a problem to us. The bed however, is not made for anyone taller than 5'10" - You can't pull it out from the wall in this room or you can't walk in front of it to get to the bathroom. You will have to sleep sideways. There was a problem with the phones on almost the whole ship were the message light flashed for the whole cruise. Everyone was asking for it to stop. They could not stop it. So you never new if you had a message as you always had a message and the way to turn off the flashing orange light was to cover with a towel. Dining in the Specialty Restaurants is very good except on the 2nd time in Le Bistro I had to sit on a bench that was worn out - The table was just below shoulder level. I told the manager and he either did not care or does not understand English. The 1st meal was great and with great service. The rest of the specialty restaurants were all 5 stars. Love Cagney's. The Taste has really POOR actually unacceptable service. We had to ask the manager to get the waitress to take our drink order for dinner. Breakfast will take you over an hour - don't order an Omelette they will tell you it will take even longer. The breakfast staff was pleasant, but it should not take 1 hour to sit and eat eggs and toast. Did this twice same time. The food is okay if you can get it. The Great Outdoors Area is great if it doesn't rain. If it does there is a mad dash inside and you will find NO Place to sit and eat if you can even get to the buffet. So breakfast on the Epic can and will be a problem. Found that a different days there was NO coffee 2 days and 1 day No coffee cups. I don't mean they had to go get some. There was NO Coffee cups available. When the coffee was out, it was out from two machines for all of breakfast. Oshean's is a good place to eat and we found it was much less crowded. Advice let the other stand and wait at Taste - go there. We enjoyed the Magician and the Juggler onboard. The comedy we saw was really not that funny, but it was okay. Priscilla is a walk out, a waste of time. They have the Beatles, But if you want to see them in the Cavern, you will have to camp out all day like a new Iphone is being released. There is NO ROOM in the CAVERN. They do perform a couple of times on the big stage. They are okay, but not a great cover band. The musicians that we witnessed around the ship seemed to always start late and take their breaks early. So there was a lot of silence in the bars and public areas. This was really not a good experience. Our room steward was excellent. The laundry was excellent. The bartenders at the Maltings Bar were as good as any on any ship. The bartenders at the Posh seemed to be hiding in the kitchen most of the time. At times if there is inclement weather you will find that they will not open up bars below on the ship. You will just be out of luck. Disembarkation was actually very good. I would not take this cruise on the EPIC for any price ever again. I WILL NOT SAIL ON THIS DISMAL, POORLY RUN SHIP EVER AGAIN. Though the itinerary was awesome, you should at least have great service and get what you pay for! It is easy to provide customer service when everything is going well, however on this ship, when something went very wrong - NO ONE WAS WILLING TO DEAL WITH IT. Vacations are times to rest, not to try to get what you have paid for the entire vacation and even weeks after. I am extremely displeased with how we were treated. Caveat Emptor - Beware - you take this ship, but sail at your own risk as there will be little to no help if they screw up your vacation!!! Read Less
Sail Date January 2020
I have been on 4 cruises total so can only compare to the other NCL experiences I have had. I had spent 2 days in San Juan before the cruise. This cruise left at 9:00pm. EMBARKATION - This was probably the best experience I have ever ... Read More
I have been on 4 cruises total so can only compare to the other NCL experiences I have had. I had spent 2 days in San Juan before the cruise. This cruise left at 9:00pm. EMBARKATION - This was probably the best experience I have ever had cruising. A group of four of us showed up at noon even though our embarkation time was 3:30p. we were all on the ship within 15 minutes. We quickly made our way to the pool deck and grabbed a drink and some cookies. We all quickly checked out our cabins (though they were not all ready) and then just relaxed until they let us go to the cabins. SERVICE - For the most part, service on this trip was just so so. There was nobody that really went out of their way to make this trip special for any of the people I cruised with. My cabin steward did his job, but he didn't do anything special. Wait staff seemed more robotic than personable. The casino staff for the most part seemed like they were just waiting until they could close their tables. DINING - I was very disappointed by the food. My other NCL cruises had higher quality food. Even the specialty places were just okay. When the Creme Brulee is just so so there needs to be something done. The wait staff was very poor and again did little but bring the food. ENTERTAINMENT - I went to Burn the Floor. That was an outstanding show. I went to a comedy show in the club and wanted to walk out. It was an hour of listening to two guys complain about being black. The comedy show in the theater was much better. While it had one of the comedians from the walkout show, his act was completely different and actually funny. It had two other comedians that were very funny as well. PORTS & EXCURSIONS - I did 2 NCL excursions. Both were very good excursions and I enjoyed them both. Ziplining on Tortola and Snorkeling with Sea Turtles in Barbados. SHIP & CABIN - The ship was clean for the most part. We didn't have any breakdowns. Elevators all seemed to be working (although were always full). I had a Mini-Suite. Like most people have said, the curved bed was short and my feet hung over the end. The balcony was big and I enjoyed evenings on it while listening to the water. CONCLUSION - All in all it was nice, but not great. Those that I cruised with are what made this a great cruise not the ship or crew. Would I go on this ship again? It would not be the first choice of ship, but I would not shy away from it if the itinerary was one I wanted to go on. Read Less
Sail Date January 2020
I decided to surprise my adult son with a cruise and spent months planning the trip. We were very excited about the trip and had excursions booked but couldn't decide about a specialty dining package so we chose to wait until onboard. ... Read More
I decided to surprise my adult son with a cruise and spent months planning the trip. We were very excited about the trip and had excursions booked but couldn't decide about a specialty dining package so we chose to wait until onboard. I've cruised before so knew what to expect but it was my son's first so it was important to leave a good impression. Embarking was quick and easy, despite waiting for over two hours at Enterprise for a shuttle. Our cabin was inside no window and incredibly small. We made it work but only had one electric port and our steward would not allow anything to remain plugged in while we were out of the cabin which was most of the time. (Make sure you have good batteries for whatever you are using for pictures!) We had the free drink package and headed to a smoking area H20 to grab our first drink. We ordered and were told no I'm not making that I will make you this, and were handed drinks! Not the best way to start off but we blew it off as a communication barrier or maybe he misheard us, and our second drinks were what we requested. Btw, they use some pretty awful drink mixes and a pina colada tastes horrid. There are only two smoking areas on the entire ship besides a small area within the casino, and they fill up fast. Standing room only if you don't get a seat. One is half of a side of a back deck called H20 and then a box of sorts on the 15th deck by the pool. We vape and felt like second class people stuffed into a noisy chatbot as if we were in time out. H20 played football on a large screen alot so if your not into the sports bar scene...good luck. No drink runners to be found any of the times I was in the casino and extremely tight slots. Bartenders so rude at poolside we ended up getting managers involved. Waited about 10 mins to be served and even though the bartenders were making eye contact, they kept helping others. It got so obvious we were being ignored that a group of other people were literally yelling at the staff to assist us!! Bartenders just looked at us and walked away!! We just stood there a bit dumbfounded but got taken care of by the supervisors after we said something. I hate to make complaints..I'm on vacation and nobody has time for that!! Cleaning staff was friendly and the staff at the buffet entrance were awesome. Room steward was punctual..cleaned twice a day and knew our schedule right off as well as our names. No cute towel animals the entire trip though. Missed two ports for weather-so they said. All inclusive days at the private island appear to be hard to come by if you read other reviews. Missed Costa Maya. We were refunded 12 dollars and change for those port misses. Lots of hidden charges on this ship. Drinks are taxed while in US port....and we had some random charge for seeing a comedy show in the theater but by the time this cruise was done and we reviewed our bill, we decided not to bother because the lines to everything were long and staff just wasn't all that friendly. The food was fair...some days really good, other days not so much. Big on handwashing but food was cooler than should be allowed and the seafood was usually undercooked with a strong fishy taste. I'm a huge seafood lover so that was also disappointing. Met a few people that got food poisoning right at the start of the cruise. We were only able to get one reservation for specialty dining so I'm glad we didn't buy the package. We went to LeBistro which was amazing!! Top notch food and service, a highlight for our trip really. Book things as early as you can, shows, tenders, etc or you won't get in or will have to wait in large crowds. Very disorganized. Elevators constantly full and hard to come by. Pool area incredibly small and chair savers made sure no room to lounge. Ship pretty much shuts down at 10pm unless you like nightclubs with the you get crowd. Pot smokers in the smokers box with staff right there. No one did a thing about it. Pot smokers in H20...no one batted an eye. The end of our trip was the straw that broke the camel's back. Our last night we pulled put everything to pack and decided to head to dinner before the packing began. We put on the do not disturb light so our steward wouldn't stroke out on the mess we made and headed out. We had been very diligent utilizing our safe for valuables up to this point but felt safe with our light on knowing we wouldn't be too long. WRONG!!! We came back to find that someone had placed our shore bought liquor in the room and we were missing a kindle tablet and sunglasses that were on our desk before we left!! My son went to guest services about the sunglasses but we knew for a fact the kindle was there because I was going to plug it in and decided against it last minute. I was pretty much in shock knowing that someone breached our security despite the do not disturb light on and failed to make a claim until we got home the day after disembarking. After making a claim I emailed the VP of guest services Paula and was told an investigation would be done. Was later told it was our steward who brought the liquor, and that the security cameras showed him opening our door and placing things inside but that he didn't go in. HA!! Our bottles were in next to our desk...where the missing kindle was placed ....and unless his arms are 8 feet long, he DID absolutely go inside!! After a back and forth with her I realized nothing would come of it (obviously lied to me about not entering the room) and even though things were taken, the biggest issue as far as I'm concerned was that someone came in with a do not disturb light on!! What if I had been in the shower, or worse???? Worst guest service ever!! Will never, ever book again with this cruise line. Save your money!! The service is barely rateable and it appears to be a crooked company with the crap I encountered. Despite it all...our vacation was fun but NCL won't be getting another red cent from our family!! Read Less
Sail Date January 2020
Firstly I’d like to say I’ve been on other Norwegian Cruise Line ships and they have been great but this cruise was an unmitigated disaster and it’s really sad because I was on the Getaway the sister ship of the Breakaway recently ... Read More
Firstly I’d like to say I’ve been on other Norwegian Cruise Line ships and they have been great but this cruise was an unmitigated disaster and it’s really sad because I was on the Getaway the sister ship of the Breakaway recently and it was an AMAZING experience. Now onto the 11 day nightmare cruise so it all started pretty much night 1 when I though I heard banging and what sounded like “slushing ice in water” coming from the room next door I was in solo cabin 11545 and the room next door to my right seemed to have one of those “door decoration” stickers on it with someone’s name on it this isn’t really strange or out of the ordinary but it’s important. So night after night I kept hearing those noises and everyday I would go down to the desk and complain and let my hallway steward know what was going on and they would either say “we will send a tech to check on it” or they would send me a box of the stale chocolate covered strawberries and some cheap wine and continued to tell me they would check on it. This went on for around 5 of the 11 nights of the cruise “they wouldn’t move me because they continually told me the ship was full” and then night 6 I was told a room opened up it was a interior room on deck 5 but in order to take it I would have to lose the access to the solo lounge and they wouldn’t be refunding me the significant price difference between the solo room and the interior room that they were offering so I had to reject it they were also saying I was going to have to pay for the “difference in currently reflected pricing” if I wanted to switch so I had to politely decline the offer. So day 6 I get a call from guest services and they tell me they sent a technician down to the room while I was out and they “heard an unexplained noise while in the room” and wanted to offer me “compensation” for my issue........ they offered me a complimentary show and dinner at a premium dinning option. Which for my issue was a nonsense solution since they knew I had a dinning plan, premium plus alcohol plan and what is the point in a show if I can’t sleep ? So I rejected that and later that day they offered me a $50 onboard credit which was kind of insulting since the entire price of the cruise with everything was $3000 + . This kept going on night after night and I would continue to report it now we come to night 9 which is where this gets very interesting these boxes and tool bag get left outside the room next door at night which made me wonder what was going on please remember this door had one of those “door decoration” stickers on it so for all intensive purposes it appeared occupied so that morning I knocked on the door to inquire with the passenger in the room if they are hearing anything “I didn’t do this earlier in the cruise simply because mostly the only time I was in the room was at night and didn’t want to wake that person up”. so I knock on the door for a fairly long amount of time thinking maybe they are in the shower I definitely know I can hear someone in there so I finally get these two gentlemen come to the door after they have turned off the lights and they ask me if everything is ok I ask them about the sounds and they proceed to tell me that they are maintenance people who have been working on replacing the floor and some other things in the room THE ENTIRE CRUISE the room was basically entirely stripped down of furnishings by the 9th day ! They said NO one has been a paying passenger in the room and the “door decoration” was left up from the previous guest ! This means that NCL guest services clearly knew the room next door was being worked on and didn’t bother to let me know they could have said this BEFORE I checked in or given me the option to upgrade or cancel but they didn’t and they have been lying to me about “not knowing the origin of the noise ! That night I got a letter on my bed from NCL about there being “extensive work being done in the room next door and a apology for any issue this was causing” this is after 9 nights of an 11 day cruise ! NCL made some sort of “cruise next restricted limited time voucher” offer but why would I ever want to go on another NCL SHIP AGAIN ? NCL should have offered me a partial refund or a upgrade the day I embarked and lying to me about the cause to make things easier for them in the short term was uncalled for and they lost a customer over it. The guest services on the Breakaway for this cruise was not only a group of liars but unable to solve a very fixable problem as well. Read Less
Sail Date January 2020
I love sea days. The itinerary originally had 5 ports in the 11 day itinerary. The Tampa Terminal #2 is very small. Embarkation was slow. It really didn't bother me. It was very smooth and it seemed like the port employees worked as ... Read More
I love sea days. The itinerary originally had 5 ports in the 11 day itinerary. The Tampa Terminal #2 is very small. Embarkation was slow. It really didn't bother me. It was very smooth and it seemed like the port employees worked as hard as they could to keep the line moving. The Dawn is old. I think she is showing her age a bit. It was very windy for most of the cruise. The ship did roll back and forth quite a bit. It's no way a slight on NCL.. they can't control the weather. Many people complained about the smoke from the casino. I don't dispute their complaints, but this is something I expect on a cruise ship, and it is not something that bothers me. There is a cigar room near the casino and Gatsby's. It was supposed to be cigars only, but due to the high winds, they let people smoke cigarettes in there. Their only other option is Deck 13. I think the big problem is it seems to me like there was little to no filtration. There was no safe in my room. I was told they "expire" and most of them were not working and were taken out. I googled it. Safes do not expire. Again, this was something that upset a lot of people. I don't worry about stuff being stolen. The safe is somewhere I put things so I don't loose them. I think the ship should have informed us before we boarded. I had cabin 8017. It was a perfect location. Right up from the Stardust Theater. Not too far from O'Sheehan's. Easy to navigate to and from. I did hear some noises from the theater but nothing past 11 pm. Other than that, I don't remember any odd noises. I do use a white noise app.. so I could have blocked things out. The exclusive cocktail party for Gold and Silver Latitude Members was a joke. It's nothing more than a Cruise Next meeting. They used to have raffles and giveaways. They gave away one bottle of champagne to the couple who was married the longest and that was it. Then, proceeded with their pitch about deposits. If you are Gold or Silver, you know all about the program. This is my biggest and just about only complaint about the cruise. This doesn't say to me that NCL appreciates me as a returning guest. How about some games? Give away a t-shirt or two? Don't sell me something you know I am going to buy. In St. Thomas, I did the Kon Tiki sightseeing and beach break. This was a lot of fun. Get in line early if you want a good seat. It filled up fast and the upper level has no shade. The beach was beautiful. The guides were amazing. I highly recommend this excursion. Because of the windy weather, we couldn't port in St. Lucia or Antigua. They took us to Martinique. It was absolutely breath-taking. I did not do an excursion through NCL. A few of the other solos and I took a private taxi around the island. With meals and drinks, we spent about $150 each. They normally wouldn't take American dollars and you would have to buy Euros before you go, but since this was last minute, they were happy to take our dollars. Since we went off the beaten path, and didn't go to the touristy things, there was a bit of a language barrier, but we got by! It's my understanding that NCL normally doesn't port here. I hope after this, they make it a regular port of call. St. Kitts is my favorite island. I did the tour of the the Brimstone Fortress and Romney Manor. Views at the Fortress are unbelievable. Try to get on the first bus. As it gets crowded, the grounds fill up and cars are parked where they block some great photos. Romney Manor is beautiful. But.. if I had to do it again, I would just do the Fortress if that was offered. In Puerto Rico, I did a day pass at the Marriott on my own through resortforaday.com. There is Uber in San Juan... just in case I'm the only one in the world who doesn't know this. It was $14 in a cab from the port to the Marriott, but only $5 by Uber on the way back. Live and learn, I guess. Anyway, the wind did play a factor. The surf was very rough, so I couldn't go in the ocean, but the beach was beautiful. The pool area is huge. The food is amazing. With all the sea days, the ship had tons of activities on the dailies that I actually wanted to do. I did a few wine tastings. They were so much fun. If you drink wine at all, I would encourage you to do the Black Glass tasting. You can't see the wine. It's very interesting. The one where you try the same wine in different shaped glasses was another must-do in my opinion. Whatever you do, Earnest and Karina in the Cellars will take good care of you! They had the usual entertainment. I love the the shows. I'm always amazed at the good job they do. The juggler and the comedian were really good as well. One of the acrobats got hurt or was sick, so they only were in the last show, Elements. This was a bit of a disappointment to me. If you don't watch any other show, go see Elements. It's excellent. Get there as early as you can to all the shows. They seem to fill up very quickly. The food was good in the complimentary venues. I don't think I had a bad meal. Some of the other solos had grouper one night that they said wasn't good. But, that was one meal out of several. I always enjoy a basket of wings and people watching at O'Sheehan's. Cagney's is always great. Moderno was very good. Go when you are hungry. You get so much food! Los Lobos was surprisingly good as well. Book all of these before you get on the ship. They are hard to get into. I don't know if I will ever get into Teppanyaki. It would be nice if they did more seatings! I go on NCL as a solo. I stick with NCL because they are a the only cruise ship with a solo program. So far, so good. It doesn't seem like they are consistent with what the solo coordinator is responsible for. I wish they had like a template for them to use.... whether or not I am on a ship with solo cabins or a smaller ship. But, our solo cruise director did a great job. Disembarkation seems to go very smooth. I waited until 10 to get off, so it wasn't crowded by then. All and all, the cruise was great. Sure, it wasn't perfect. I love cruising and generally am not one to complain. Read Less
Sail Date January 2020
It was by far the worst cruise we have ever been on! The service was terrible! Nobody was friendly. Bartenders are not nice or helpful. The food is absolute trash and the chefs and servers are very very rude. We talked to over 50 people ... Read More
It was by far the worst cruise we have ever been on! The service was terrible! Nobody was friendly. Bartenders are not nice or helpful. The food is absolute trash and the chefs and servers are very very rude. We talked to over 50 people and all of them agreed to never go on a costa again. After 8pm you can’t get anything to eat except for the pizza that they charge you for. Can’t get bottles of water unless you want to pay $8 for a bottle. Anytime food is put out it’s a race to get it first as they run out every meal. There is more things to list then I can even remember. It was terrible and nobody was happy nor did anyone speak English or understand you when you talked to them. Most of the crew would turn there back on you and walk away and not acknowledge you at all. No basketballs or volleyballs available they said they were all rented. No other activities on board. Pools were closed half the time. 4 year old boy couldn’t sit in the hot tub with parents. Drink packages never included everything there was always a catch or scam to charge you for something even with the unlimited drink package. Hotel room service charge daily per person. Terrible cruise line! Read Less
Sail Date December 2019
All temperatures in Celcius. Times in the 24 hour format. Currency onboard GB£ Embarkation/Disembarkation. I flew from Manchester (UK) on a Dreamliner. My bag was checked in and I went through the usual security. We landed at around ... Read More
All temperatures in Celcius. Times in the 24 hour format. Currency onboard GB£ Embarkation/Disembarkation. I flew from Manchester (UK) on a Dreamliner. My bag was checked in and I went through the usual security. We landed at around 1630 local time and we were bussed to the ship which took around 45 minutes. Unusually, we didn't go through passport/customs when we arrived. I expected to go through the normal checks but this didn't happen. We did, however, have our passports checked when we arrived back to Barbados. I think that this needs to be reviewed. We entered a large building with literally hundreds of people waiting to check in. P&O don't do online checking in (although a recent announcement from P&O for the new Iona will introduce online checking in) so I had no choice but to wait inline. I eventually boarded at around 1830 and by this time I had been travelling for around 17 hours, I was very tired so I went directly to my cabin to wait for my bag. My bag was not there so as I had a bit of onboard credit, I decided to have a few beers in Brodies-the "pub" style bar. My case didn't arrive until well past 2300. I only found it because I was coming back from Brodies and my bag was in the corridor. I realise that "turn around day" is the busiest time for the staff, but everything was in this bag and I needed to unpack before turning in for the night. Disembarkation was a different story. I will say at this point that most of the problems were not of P&O's doing. My flight was scheduled for 1820. I left the ship at 1500 and I was bussed to the Grantley Adams International Airport (GAIA). Again we went through security and I settled in for the wait. I got talking to a couple of sisters who was on the cruise which helped kill the time. At around 1630, the airport display said that we were boarding at Gate 13-this is on Friday 13th. Not a good omen. At our time, the plane had still not turned up at our gate. The GAIA is around three to four soccer pitches long but only half as wide. There is ample seating but the main walkway is only around 15 feet wide. At around 1700, a Virgin Atlantic plane turned up-not our Dreaminer. We were then told that our gate was now Gate 12. This meant that up to 900 people had to swap gates. Taking into consideration the width of the walkway, things got a bit busy and tempers started to fray a little. By now it was 1900 and we were 40 minutes late. At 1915, we were bussed to our plane. GAIA does not have the usual international airport style bridges to board the planes and all of the planes sit on the tarmac. Everyone was onboard by 1945 but the captain came on to announce that there were still 18 wheelchair passengers to board. He also added that the airport only had one lift for the disabled passengers. This one lift had to serve-what I estimate to be-16 to 18 planes. We eventually took off at 2100-over two and half hours late. I arrived back to the UK only one hour late but the GAIA needs to sort out it's procedures quickly. Demographics. Exclusively British. I didn't hear any other accents (apart from the crew). There was a large contingent of Welsh and a some from the ethnic minority community. There were around 20 or so children (under 12-I don't count teenagers). As this was (UK) school term time, I didn't expect this many. The ages of the passengers varied from young couples to senior citizens. The ship and it's staff. The staff were brilliant and nothing was too much trouble. My steward kept my cabin spotless (and he was well rewarded) and the ship was kept very clean for the entire cruise. Well done to the staff! The ship is a mess. Azura is looking old. Worn carpets, threadbare seating, chips in paintwork and a general feeling that it had seen better days From the outside, Azura has rust streaks all over the hull. The crew repaint the hull but this is just painting over the cracks. Azura is scheduled for a refit this year (I believe this will happen in March or April) and she really needs it. Food and drink. The food was the usual high standard that I have come to expect. I had my evening meal in the Oriental restaurant on a table of six. Myself, two married gay guys Danny and Ryan, A senior Dutch lady Henrietta (who has been living in the UK since 1971), A girl Clova and Andrew. Clova only had one meal with us and disappeared. I didn't see her on the ship again. Andrew only turned up four times (he said he didn't do "sit down" meals) which left the four of us. We got along very well. At the start of the second week-just before we arrived in Antigua-Henrietta was visibly upset. She explained to us earlier that she was supposed be on the ship with her sister but she was taken ill and couldn't travel. She said that her sister had died in the morning. We were upset at this news and tried to console her the best we could but the trauma was obviously evident. The next night after we left Antigua, Henrietta didn't turn up and we never saw her again. The ship kindly allowed her to use the phones to contact relatives in Holland but we were convinced that she left at Antigua as the island has an international airport. The breakfast buffet was the usual "full English" bacon, sausages, eggs cooked in vareity of ways, tinned tomatoes, baked beans, cereals, porridge, Danish, muffins (for breakfast?), smoked haddock and kippers (to non British readers, kippers are heavily smoked herring-I particularly enjoy kippers for breakfast), minute steaks, fruit. The lunch buffet featured carveries, seasonal veg etc. They also had themed days..Italian, Caribbean, curries, English pub food. All very good. Evening meals were similar to lunch with much the same style of foods. There was a small selection of foods for people with dietary requirements-gluten free, vegetarian and vegan-but these were very limited. Now to a subject that really gets up my nose-alcohol prices. P&O claim to charge UK pub prices. Not where I live they don't. Draught beer (served in UK pints) was around £4.50 to over £5 a pint for some premium beers. Bottled beers of 330ml are around the same price. I was drinking Corona which was £4.40 a bottle. If I lived in London, I would expect these sort of prices. My regular pub charges £3.30 for lager and if I went to my local Wetherspoons (to non British readers, Wethersoons is a major UK pub chain) I would pay around £2.80 for a pint. So no P&O don't charge pub prices and they charge as much as they can get away with. If P&O dropped these prices, it would make me happier and I'm certain that a lot of people would agree with me. Our intinerary/excrsions. We visited St. Maartens, St. Lucia, Tortola, Grand Turk, St. Kitts, St. Vincent, Antigua and Grenada. I did several excursions-mainly sightseeing-but I did enjoy a coastal hike, visiting a chocolate processing factory and a beach hike. I will say that the official excursions are a little pricey and I felt that some of these were a bit "whistle stop" with not much time to see or visit properly. I did my own thing on two of the islands-Grand Turk and Tortola. Grand Turk is a mess since the recent huricanes and beyond the "tourist" port there really is nothing to see. NOTE: If you do your own thing and miss the sailaway, it's your responsibility to get to the next island at your own expense. The ship will not wait. If you do one of the official tours and you're delayed, the ship will wait for your return. The local taxis and guides are not obliged to get you back to the ship on time. It would only take a breakdown or a puncture to ruin your cruise. Entertainment. I don't do shows but I did see a Tina Turner tribute act. She was exceptionally good. There was the usual troupe "Headliners" doing West End musicals in the main theatre. I heard mixed reports as to how good they were. There was two resident bands-Pulse and The Fantastic Four. Pulse were ok but The Fantastic Four-although there were four of them, weren't "fantastic". There's an orchestra-who apart from accompanying the Headliners in the theatre-also did a Glenn MIller tribute. This was very well attended and they were very good. There was also a guest speaker-a retired criminologist-who gave lectures on serial killers and the like. Although murders are a gruesome subject, these lectures were very interesting but sadly not well attended. There were the usual pub quizzes and karaoke in Brodies and of course football (soccer to non British readers). I don't do football (I'm F1 and Rugby Union) but they only sport shown in Brodies is football. The ships TV system had Sky News (the only news channel that doesn't have any news), Sport 24 (football again) and a selection of free and pay-per-view films and TV shows. Weather. The temperatures were in the high 20's to low 30's during the day and didn't drop much below 20 degrees at night with almost wall-to-wall sunshine. We did have a couple of days of rain but overall the weather was excellent. Observations and other stuff. Sadly, we had two deaths on the cruise. One in the first week and one in the second. Obviously, no details were forthcoming about the people concerned due to medical confidentiality. There were also two medical emergencies. We were leaving one island and we were about 50 feet from the quay when we had to reberth due to a medical emergency. The person was carried off the ship to a waiting ambulance. The day after we left Grenada (our last island) the captain announced that we were diverting to Martinique due to a person who had suffered a heart attack. The medical facilities onboard are limited at best. Ambulances were on the quay to take the passenger off. We weren't allowed to get off and we were only there for an hour and a half. On the first day of the cruise, I went to the smoking area on deck 7 main promenade. There were three 20 something blokes having a smoke and a beer. An senior lady also joined for a cigarette. This lady spoke to these guys and told them in no uncertain terms that they'd "ruined over a thousand peoples cruise". Upon hearing this, the three guys let loose on this lady with language I can only describe a disgusting and they didn't care one bit. As I didn't want to get involved, I left to go to the smoking area at the other end of deck 7. Upon making enquiries with the staff, it turned out that these three guys were treating the cruise as a two week Stag Night (again to non British readers, Stag Night=Bachelor Party). Apparently, they would start drinking as soon as the bars were open and didn't stop until they were shut. They were also shouting all the time and generally being obnoxious. I'm actually surprised that they weren't kicked off the ship and I was pleased that they were getting off just as I was starting my cruise. Going back to the resident bands. In the open air bar, Pulse would sometimes play. The band was on the other side of the open air pool around 50 yards away. On one night I was sat with friends (on a formal night) and the band was so loud, my beer was rattling on the table. I was trying to talk but I had to shout just to be heard. A friend-Sabina-was only a couple of feet away but she couldn't hear me. I realise that the ship has to provide entertainment, but does it have to be so loud? For the first four days, the staff were extra vigilant in the public areas and the buffet. This was because they had Norovirus onboard the previous cruise. There were reports (from the previous cruise) of people filling up water bottles from the taps in the public loos. There was a member of staff on duty all the time (day and night) for the first four days at all of the public loos to stop people doing this. The water is perfectly safe to drink so why didn't people fill up in their cabins? The buffet staff didn't allow us to have self service-again for the first four days-which was a little inconvenient but necessary to stop any virus. Additionally, although the water is safe to drink, it did have a nasty metallic aftertaste which wasn't pleasant. This did clear up a little, but teas/coffee from the buffet didn't taste right. Conclusions. Food. Excellent with a wide variety in the buffet and main dining rooms. Drink. As I said in my review, alcohol prices are far too expensive and P&O need to think about this. £1 less per pint would be better. Staff. Again excellent and they kept the ship spotless all the time. Well done! The ship. Tatty, threadbare and going rusty. She desperately needs a refit which as I have said above is going to happen in March or April this year. Entertainment. MIxed reports of the "Headliners" shows. Guest speaker was very good. The Fantastic Four weren't, Pulse are too loud. All in all, the cruise was very good. Excellent staff, good weather, good food and friendly passengers. I am giving this cruise six out of ten. If you're thinking about travelling on Azura, wait until she's had the refit. Read Less
Sail Date December 2019
You'd think it would be difficult to be pissed off after spending a week somewhere as gorgeous as the Caribbean. But congratulations, Regal Princess - you've succeeded. I'll start with a little background: This was the ... Read More
You'd think it would be difficult to be pissed off after spending a week somewhere as gorgeous as the Caribbean. But congratulations, Regal Princess - you've succeeded. I'll start with a little background: This was the FOURTH cruise I've taken with Princess just this year alone - and my second on the Regal. I'm not the type to complain about every little issue on a cruise - I'm generally pretty easy to please. I did Panama Canal last month on the Island Princess and it was amazing. Zero complaints. I wrote a great review after that cruise because they deserved it. I just got home from a seven day Western Caribbean cruise on the Regal Princess. The ports of call and shore excursions were excellent, as always, but many things about the ship itself were pretty terrible. I don't even know where to begin, so I'll take it from the top... I boarded the ship the first day and headed up to the Riviera Deck to my stateroom - R311. I immediately noticed a funky smell in the hallway - almost like the cleaning products used to deodorize a toilet in a bus or airplane bathroom. It was pretty gross. I noticed that the carpets were wet, too, so I assumed that they had just wet vacuumed the hallways or something. I went into my stateroom and began unpacking. The carpet in front of my bathroom was also wet - bad enough that my socks got soaked after stepping on it. And the bathroom itself smelled like urine, which really bothered me, because I had the same problem last Spring in my stateroom on the Aloha deck. Later in the afternoon I went to explore the ship and stopped by the front desk to tell them about the smell in the bathroom. They said they'd have the steward take care of it, and he did - when I went back to my room an hour or so later, the bathroom had been bleached and scrubbed and the smell was almost totally gone (note: if you want your steward to take great care of you, give him/her a $20 tip at the beginning of the cruise as soon as you meet them and they'll do almost anything for you). I was tired that evening and decided to just order room service. This also turned into an exercise in frustration. I called several times and nobody answered. I was put on hold each time. After spending about 10-15 minutes waiting, I'd had enough and called the front desk to complain. They said they'd have the room service people call me back, and eventually, they did. I tried not to get too worked up about the situation because it was the first night of the cruise, and the room service staff are often pretty backed up at this time. I ordered the lobster and steak and paid $19 for it (it wasn't worth it, and not only that, they got my order wrong). Later in the evening I tried calling the dining reservations line to make a reservation for the following evening at Sabitini's, and same situation - nobody answered. I gave up after several attempts. That night I went to bed in a not great mood but was hopeful that the rest of the cruise would be much better. I was startled awake at 5:30am by a SCREECHING alarm that went off in my stateroom. I called the front desk and they said they were aware of the problem - someone else had also called from their room on Riviera to report the same thing - and that they were working on fixing it. The alarm continued screeching for another 15 to 20 minutes. At this point, I'm wide awake, and I go to use the bathroom. I open the bathroom door and the bathroom stinks like urine again. Now I'm definitely not happy. There's no way I'm getting back to sleep. The alarm is still going off. I go down nine flights of stairs to the front desk to complain about the alarm and the smell of the bathroom. They send a housekeeping manager up to my room to check out the bathroom, and he sends the plumber up. Eventually the alarm turns off. The plumber fiddles around with the bathroom drains for 15 minutes or so, and then says he's sorry but there's not much he can do - the entire Riviera deck was flooded yesterday by a burst pipe, which is causing the sewer smell in both the hallway and possibly the smell in my stateroom bathroom, too. Basically, I'm out of luck. I appreciated the honesty, because this was the first time someone had the decency to actually explain to me what the TRUE situation was. A simple letter of apology or acknowledgement from Princess would've gone a long way here. "Hey, sorry the hallway is flooded and smells like a sewer and we did nothing to warn you", or "hey, sorry to wake you up from a sound sleep at 5:30am with an ear-splitting alarm that went off in dozens of rooms for 20+ minutes with zero explanation and no way to quickly turn off". Needless to say, this never happened. In any event, I called guest services and told them that I wanted a new room on a different deck. They said the ship was filled to capacity but that they'd see what they could do and get back to me. I heard nothing back for several hours. It wasn't until I got my travel agent involved AND threatened to contest the entire cost of the cruise with my credit card company that guest services finally had someone up the chain reach back out to me. I received a call a little later from Dean - the guest services director - and he was fantastic. I really need to give credit where credit is due here. I explained to him that pretty much every single thing about the cruise up until that point had been a complete nightmare, and that nobody on staff either seemed to care and/or had the ability to help me fix the problems I was having. I pretty much gave him a list of complaints and he immediately began addressing and trying to fix each one. It made all the difference in the world to me that he took my complaints seriously and actually worked to correct them. He even made me a complimentary reservation at Sabitini's that evening. Without my experience with Dean and his help resolving everything here, I doubt i'd ever be taking a Princess cruise again. From this point on, some things improved and some didn't. I went to Sabitini's that evening and this was literally the highlight of the cruise. They were so welcoming and friendly - the level of service and quality were amazing. I wish the entire cruise was like this. It meant so much to me that they actually treated me like a guest, because for most of the cruise up until this point (and after it), I felt like just a number. The ports of call and shore excursions were all excellent. Thank God for that because this helped the cruise not seem like a complete disaster. I did have some fun, at least. But overall, the negative experiences I had that first day or two of the cruise overshadowed the entire vacation, especially because many of them were never completely resolved. The hallway and bathroom continued to smell, it was difficult to get a human being on the phone when calling room service, the dining reservation line, or even the front desk, and the ship seemed very understaffed for the amount of guests on board. With so many shortcomings during this cruise, I've been trying to put my finger on how things could've gone so noticeably downhill since my last Regal cruise this past March. My theory is that it all boils down to the Medallion system. It's obvious that Princess is eliminating staff and replacing them with a terribly inadequate and cumbersome system of online Medallion applications. What a huge mistake. Human beings should not be replaced by automation in an industry where the overall level of quality/satisfaction is so heavily determined by the level of care/attention you receive from actual humans. If I go to McDonald's, I don't care if the human interaction is replaced by a self-service kiosk. When I'm on a cruise, it's a completely different story. Not to mention the fact that the apps often don't work or drastically limit the number of things you can do/order compared to when you interact with an actual human staff member - which often necessitates an additional human interaction, anyway. The few staff still employed seemed totally overwhelmed with the number of guests on board. They couldn't keep up, guests were getting frustrated, there were lines for almost everything, and the decreased morale was pretty apparent. it's a lose-lose situation for everyone involved. I really hope someone high up at Princess reads this review. Some of the issues on this cruise might've been bad luck, but others were entirely preventable. A lot of it boils down to customer service. I've given Princess many thousands of dollars in business in the past year alone. Just because I'm on the younger side, and traveling solo, doesn't mean I should receive a lower level of service than an older couple or a family with kids - and that was the impression I got again and again on this cruise (as well as other Princess cruises I've taken). I guarantee you I'm contributing just as much to your bottom line as these people, if not more. Perhaps you should realize who your truly loyal customers are, and start treating them that way. Read Less
Sail Date December 2019
Chose this cruise because of the departure port and Caribbean tour. Enjoyed NCL cruise a couple of years ago so decided to stick with the line. Overall, the trip was meh. Had no expectations, and that was good. The folks who wrote ... Read More
Chose this cruise because of the departure port and Caribbean tour. Enjoyed NCL cruise a couple of years ago so decided to stick with the line. Overall, the trip was meh. Had no expectations, and that was good. The folks who wrote five-star reviews of this ship were definitely sailing on a different ship. Embarkation: The Gem got into port late that morning so it was extreme chaos and took many hours. I expected and was prepared to wait but not for as many hours as we did. Finally boarded and first impression was crazy crowd of people trying to squeeze onto the few elevators. Total madness. Hiked down to cabin; it was ready and fine. Time to dine. Food: Lines for complimentary restaurants looked long so hiked all the way up to Garden Buffet. Food that night was poor at best - there were just two things I would eat - and there were no seats except the outside section, which was open even though it was snowing. Ate dinner standing up at perimeter like many others. Staff was working hard but was overwhelmed b/c ship is small - you can easily see out of windows on each side if you turn your head - and it was full. (Complimentary restaurants in following days were better choices.) Did not get seasick, but saw others suffering - this ship does not have the heavy stabilization system of large ships where you feel nothing, and it rocked like a manic cradle in rough seas. Something to know. (I found it hilarious but felt bad for the folks who got sick.) At sea: Three long days before first port, as we knew. Pool deck always crowded - hard to find a seat - Jamrock band that played for hours was too loud and could not make out one single word sung. (And I really love reggae btw.) It was not at all relaxing to sit on crowded deck listening to neverending noise - um, music - but that was your only choice if you wanted to enjoy the sun. Thankfully, bartenders there and everywhere with one exception (Topsider) were absolutely fantastic, especially Reggie. Casino visited at night of course was simply a money vacuum but fun until cash was gone. The dealers looked terribly sad. Positives: Good weather, very clean, very pretty ship and very few children - win-win-win. And bartenders. Bless them all. You will really need them. They served us quickly with a smile and they cared. Thank you, bartenders! Ports: Aruba was the best; beach we went to on our own was very beautiful and relaxing. Other ports were nice, however leaving Bonaire and St. Lucia (?) at 1 p.m. was a bit early. We knew it was a tasting menu of islands of course; just be aware of the schedule and be sure to reset your watch when the ship time changes. (Had no problems, thank goodness, but can see that catching folks by surprise.) Entertainment: Bliss was a cool lounge. Went there a couple of times. Piano player/singer was good. Did not see shows after the one starring the highly vaunted juggler-comedian, who thoroughly embarrassed himself and his audience and did not care. Movies on the large screen were mostly very old and also poor choices. Huge missed opportunity - previous NCL ship knew how to do movie nights right and they were much enjoyed by many. Some diversions and contests also, but many too many sales presentations. We avoided the art sale events and the ubiquitous photographers because we know the goods are very poor and shockingly overpriced. Positives: Most of the staff works very, very hard and we really appreciated that. Thank you, NCL staff! Did not have to wait to eat in complimentary restaurants - that was terrific. Some of the food was good and some was not - kind of a gamble really - but the service was consistently very good. (If you value food quantity over quality you will be totally thrilled - you can eat till you burst.) Small size of Gem means you learned the layout pretty quickly, and the signage at the elevators was excellent. The bridge room viewing area was very cool. Most passengers were cool and many were friendly. There were loud exceptions of course. Didn't socialize a lot because I found the crowds a bit intimidating, but we met two nice couples and I did see folks wading in to crowds on the top deck and having good times. Decided when I stepped onboard to enjoy my trip no matter what, and so I did. Attitude is everything. Definitely felt relaxed once home. Sunning oneself in the winter is fun. Sharing my impressions, good and not, with you in the hope of being helpful. (Re my title, it honestly did feel like "Survivor: Cruise Edition" at points though. It was challenging; many issues are not detailed here and high points were few and far between. And short.) I was more than happy when we finally arrived at our home port. Disembarking was not as crazy as embarkation, but still took three-quarters of forever and tested everyone. Carry your own luggage and pack extra patience if you go. Will be exploring other cruise lines personally. ... Read Less
Sail Date December 2019
We chose the NCL Bliss, because it is big and new and will bring us to our long planned destination -- South Caribbean. Unfortunately, captain announced after get onboard that we had to skip Puerto Rico due to waves (each passenger got $16 ... Read More
We chose the NCL Bliss, because it is big and new and will bring us to our long planned destination -- South Caribbean. Unfortunately, captain announced after get onboard that we had to skip Puerto Rico due to waves (each passenger got $16 refund.) The previously NCL advertised Free bar, Free shore excursions, Free WIFI, Free specialty dining were not available at all. (You probably have to pay more to upgrade your cabins.) Forgot to bring books to read? Playing ping pong was then a major activity for many of us to kill time. (New ship has no basket ball court.) It was a really disappointment. The indoor game has been still placed on an almost open area, though mostly covered ceiling. Wind and rain blowing through the open glass panels and balls flying in all directions or ditches. You had to chase balls towards underneath many beach chairs. The glaring sun beans made players put sun glasses to play in the afternoon. The dim light made playing almost impossible after 5:00pm. The worst scenario was that ping pong balls kept shooting out of ship and fell into the sea. Shame on NCL to pollute the sea! It might be the similar set up on other cruise ships. Cannot understand why they did not cover up the glass panels like lower deck and put up some boards around to curb balls. I promise that will be a good attraction if they did so. I will not choose Bliss or NCL if it's not improved. Many people also complained about the Garden Café (buffet) whose food has never changed through the 12 days. Indian taste section was authentic prepared by Indian chef, but had attracted very few people. Hope they will add other Asian taste like Chinese. Other dilemma is that in public areas, you did not know which direction you were heading. Garden Café is at the front while the gym is afterward. You could tell between staterooms, as the little fishes tell you the direction. Read Less
Sail Date December 2019
I've done 2 Viking river cruises and was pleased. Ocean cruise was a disappointment. Billing mistakes on their part through days after disembarkment. I take 3 to 4 cruises a years and have never had so many accounting problems that ... Read More
I've done 2 Viking river cruises and was pleased. Ocean cruise was a disappointment. Billing mistakes on their part through days after disembarkment. I take 3 to 4 cruises a years and have never had so many accounting problems that they continually tried to blame me for before finally fixing their mistakes.. Entertainment was virtually nonexistent or what little there was happened during dinnertime. Will not do another Viking cruise. Very little daytime activities if you didn't do an excursion. Included excursions consisted of a side around an island. Not enough cultural experiences. Cabin was new and clean but storage left a lot to be desired for two women sharing a cabin. Cabin steward was one of the best I've experienced. Viking claims to be upscale but I don't agree with that assessment at all. Other premium lines beat them by a mile. Dining was average except for the Italian rwstaurant. Read Less
Sail Date November 2019
Jumped on the Crown at the last minute when the price plummeted and when we realized we had 10 open days before the holidays begin. Our last 4 cruises had been on newer and larger ships, so we lowered our expectations on several fronts. ... Read More
Jumped on the Crown at the last minute when the price plummeted and when we realized we had 10 open days before the holidays begin. Our last 4 cruises had been on newer and larger ships, so we lowered our expectations on several fronts. The positives: Nice size balcony, friendly and excellent service, good MDR experience, anytime dining was prompt with small wait times, good promenade deck, very little selling pressure, and Princess did a nice job on moving folks on and off the ship. The less positive: There are still plenty of kinks with the medallion usage, entertainment was average and not plentiful, buffet never seemed to have enough lines open or enough seating, and buffet selection was hit and miss. The ship has some wear and tear, but given the age of the ship, it was in good shape. We docked promptly at ports and sailed out right on time. For beach enthusiasts, there were excellent reasonable beach choices at every port. Breezes at each port helped make the beach days good. Princess Cay is in excellent condition. Overall, good value, good ports and a relaxing cruise. Read Less
Sail Date October 2019
This was a solo cruise for me. The second day on the ship the solos got together with Patrick from the Cruise Staff leading the meeting. It was nice to look forward to having dinner and company in the main dining room each evening. The ... Read More
This was a solo cruise for me. The second day on the ship the solos got together with Patrick from the Cruise Staff leading the meeting. It was nice to look forward to having dinner and company in the main dining room each evening. The food was good, not great. The service was fair. Long waits for food to arrive, inexperienced wait staff. I joined the spa for the whole cruise. It gave access to the thalassotherapy pool and whirlpool. There are also heated tile beds, comfortable lounge chairs, a steam room and dry sauna. Locker rooms with showers also available. Cost was $250 for the two weeks. I attended two of the spa lectures. The second was on weight loss and detoxing. Attendees were invited to make an appt to meet with one of the speakers to get add'l info on recommended foods, body fat percentage, weight loss goals, etc. I signed up. What actually occurred was a high pressure sales tactic to buy very expensive vitamins and sachets for the bath which were supposed to penetrate the skin and remove built up toxins. The cost for the sachets? $1,000/3 months supply. When I said it was not affordable to me the spa employee became rude and dismissive. I was really taken back that a ship employee would speak to a passenger in that manner. What a creep. I complained. My $39 charge and 18% auto gratuity were refunded. I also had a 75 minute massage which was $152. At the end the massage person started a sales pitch for ridiculously priced products. I passed. This time without the crass feedback from the employee. The spa service level is low end. Looks nice until you don't buy what's offered. Cruise spa services have always had premium pricing but in years past the level of exchange was much higher. The spa staff needs some serious work. The Park West Gallery auction staff were on the ship (as they always are). Same stuff I first encountered many years ago with some new artists. Tarkay, Medvedev, Peter Max, Bellet, Krasnyansky. They're all still there. The staff focuses on those who show interest and the auctions are fun-for a short time anyway. The first one I went to dragged on for a long time and I ended up leaving before the pieces I was interested in were brought up front. It would be nice if those pieces people expressed interest in were brought up to auction first. There were a few high end pieces ($30,000+) that no one purchased and there were a few others in the $2,000-$5,000 range that were bought by one couple. My cabin steward was very good. Highly professional and kept my cabin tidy and supplied with ice. I used the shower in the spa for the entire two weeks so minimal cleaning needed in my cabin. The wifi is terrible. I purchased 50 minutes time and it took that long for me to connect with email I needed to reply to. The woman at the internet desk was very nice and recommended trying to log on during slow times. This was when most passengers were off the ship. It took a very long time to connect and several times the connection failed. I made one connection so for the cost it was a complete waste of money. The ship returned to Boston a day early because a passenger became ill. I was thrilled to get off the ship and home early but the process was chaotic, none of the staff had a clue on how to direct passengers. I was directed to go through the immigration room twice. Once w/o luggage and the second time w/ luggage. It took 2.5 hours from when I left my cabin until when I finally got off the ship. The elevators were shut down to all but two floors, people not able to negotiate stairs and left with no direction. It was a big fail for the ship and staff. I have never seen a disembarkation so poorly executed. When I got off the ship there were no taxis waiting and the weather was cold and rainy. Not good. For entertainment the hypnotist was a lot of fun. She had 20 people on stage and the show was really good. A lot of laughs. The piano player/singer in the Martini/Champagne bar area could play well but his voice was terrible. Worst I've encountered in 22 years of cruising. He mentioned looking forward to seeing his girlfriend when he returned home, he said she was going to need a lot of loving from him because of his absence. Does anyone need to know this? No. Overall, I would not do the cruise again. The spa confrontation left me with a really bad feeling over high pressure tactics, rude, very rude staff and the general attitude from spa staff was less than inviting. One woman, Sunshine, was lovely and very pleasant. But that was it. Read Less
Sail Date October 2019
Just returned from a fabulous 7 day cruise to Grand Cayman, Roatan-Honduras, Belize and Cozumel. The Caribbean Princess is one of the bigger ones and has just been outfitted with Ocean Medallion. The biggest plus for this is the excellent ... Read More
Just returned from a fabulous 7 day cruise to Grand Cayman, Roatan-Honduras, Belize and Cozumel. The Caribbean Princess is one of the bigger ones and has just been outfitted with Ocean Medallion. The biggest plus for this is the excellent internet service. You can now purchase internet for the entire voyage. It is quick and you don't have to log in and out to save minutes. BUT be sure to purchase on the first day at a greatly reduced price. The ports on this itinerary were excellent - 4 days of non-stop fun. The entertainment on board was fabulous. It was nice to see new shows and entertainers and Princess is really trying to appeal to a younger crowd now with their shows. There was a much younger crown on board than I've previously seen on Princess but there was something for everyone-us slightly older folk and the younger cruisers. I can always count on Princess to deliver a quality experience. Entertainment is one of their specialties with the Voice of the Ocean to culminate a great week of entertainment and game shows/trivia. If there is a choir offered on board, I always join that as it's a great way to meet people. This time you could learn the steel drums and our fellow passengers delivered a really great concert on the final day. Grand Cayman- port is right downtown George Town. I did the tourist things like going to the Tortolla/Rum factory for tastings (very busy place), visiting the town of Hell and going to the Turtle Farm - I really enjoyed them all.Then I bought a brand watch in town - was very grateful for the Princess discount offered to me. Roatan-Honduras-this is a beautiful port made specifically by Carnival Corp. I did a dolphin encounter to Anthony's Key Resort. I loved the small group we had and the fact that our dolphins were in a very beautiful, natural setting. They were very healthy and having so much fun with us. The trainer was excellent. It is only an encounter, not a swim though. Water was lovely and warm. Then back at port, I couldn't resist taking the chair lift to Mahogany Bay beach - a man-made beach resort - I enjoyed the ride so much I did it twice. It costs US$14 at the port or US$12 bought through Princess for unlimited rides. Great views as you are taking the 5min ride and right next to the cruise ship. The beach area is noisy though and appeals to a younger crowd. I was so glad to hear that the port area provides lots of jobs for the locals as this is a very poor island and is an eye opener to see. You need to have compassion for the locals. Belize-the people of Belize are very warm and friendly. I took the tour to the Lamanai ruins. It was the highlight of my trip. You are taken by bus to a boat dock area and taken by speedboat to the Archaeological site of Lamanai deep in the jungle. We did an hour's hike round 4 of the best sites - the Jaguar Temple, the High Temple, the Mask Tempe and the Ball Court. You could climb a staircase they had built to the top of the High Temple - highly recommended - views are amazing. It feels surreal standing on top of a structure that was built over 3000 years ago. Walking trails are uneven so wear good closed toed shoes and it is HOT so bring lots of water. Back at the boat dock we were given a nice lunch of chicken, rice and beans, potato salad and fruit punch - all very welcome after a hot hike. Cozumel-I did a dolphin swim at this port and an encounter with manatees which are sweet, docile creatures. This is a commercial facility that churns out dolphin swims by the thousands each day so, whereas I was glad to fulfill a bucket list item of swimming with dolphins, I enjoyed my gentle encounter at St. Anthony's Key Roatan much more.The port shopping area is teeming with multiple ship loads of people so be aware of the crowds. Overall I chose this itinerary because of the port stops on offer and felt that visiting 4 ports in the 7 days made my trip really good value. Highly recommended. Read Less
Sail Date June 2019
I had a cruise credit with NCL that was expiring. I selected this cruise for itinerary. The price was fair for two but I feel it unfair to double the rate for one person. I do not eat or require twice the food or service. The ... Read More
I had a cruise credit with NCL that was expiring. I selected this cruise for itinerary. The price was fair for two but I feel it unfair to double the rate for one person. I do not eat or require twice the food or service. The ports were good, service was very good. Shows were good since I rarely attend them, I managed to go to 4 out of the 10 and was surprised. The crew dance group were very good.. The food was good and open dining was quite easy with good selection of restaurants to choose from. The staff was very nice and always helpful. 80 countries represented. I have to comment on the room service charge ($7.95). This was a first for me, as in the past breakfast delivery has ALWAYS been free. I would recommend bringing a wrap as most of the time the public rooms were chilly. Overall it was a good cruise. Read Less
Sail Date March 2019
I'm platinum on NCL and Carnival. I prefer not to fly so I generally cruise out of NY or Baltimore. I chose this cruise as it was my 50th bday and didn't want to do the usual 7 day cruise to the Bahamas. I took my entire ... Read More
I'm platinum on NCL and Carnival. I prefer not to fly so I generally cruise out of NY or Baltimore. I chose this cruise as it was my 50th bday and didn't want to do the usual 7 day cruise to the Bahamas. I took my entire family on this trip (8 of us) and 3 friends came as well. I upgraded to a 2 bedroom suite on the private Haven floor, room 14006. My family, friends, and I had an excellent time. The food was great. Service in the Grand Pacific dining room the 1st night didn't go so well, but we'll chuck it up to our large group and 1st cruise night issues. My only 2 complaints are: 1. They skipped the last port of St Thomas Mon 3/25/19 because they were expecting a storm on Wednesday and wanted to get ahead of it. Other passengers stated they were on this same cruise before and the same thing supposedly happened. 2. We were supposed to arrive back in NY at 10am. I had hired a limo service to pick us up at 11am. We arrived in NY at 6am and they MADE us get off the ship BY 10am (the time we were SUPPOSED to arrive) so my family and friends had to stand outside for over an hour in 40 degree cold waiting for our ride from PA because NCL didn't stick to their own itinerary & because the inside terminal was closed due to the ship not picking up any new passengers as the ship was repositioning to Boston. This was my 7th time on the NCL Gem. I enjoy this ship. I truly enjoy the Haven and have sailed in that type of room often. I did have an excellent 50th birthday, my family truly enjoyed themselves. However an otherwise perfect cruise was tainted by an inconvenient, avoidable, and frustrating debarkation. Read Less
Sail Date March 2019
If you like being herded on huge ships, this is not for you. If you enjoy dodging electric carts on board, this is not for you. If you want to be in a crowded theatre, this is not for you. If you like to pay extra to get the best dining ... Read More
If you like being herded on huge ships, this is not for you. If you enjoy dodging electric carts on board, this is not for you. If you want to be in a crowded theatre, this is not for you. If you like to pay extra to get the best dining selections, this is not for you. If you take youthful children and have someone entertain them, this is not for you. If you need to stop a large, overcrowded ports with multiple trinket store, this is not for you. If you’re a couch potato, this is not for you. If you need to be hoisted by an elevator, this is not for you. However, there are a multitude of reason to consider the Star Clippers and, especially, the Royal Clipper. First, it’s very comfortable to be on a ship where the staff and most passengers know your name. It’s nice to be served by professionally educated and trained personnel. It’s nice to be entertained by wonderful local musicians. It’s exciting to see 5,400 sq.ft of sails be unfurled and set. It’s relaxing to feel the ocean breeze and the sea spray. It’s fun to visit small ports and have access to beautiful beaches. It’s amazing to look up at any of the five masts that are neatly 180 ft. high and be able to climb to a crow’s nest 75 ft. above the deck. It’s nice to be casually dressed every evening. It’s nice to have a wide selection of delicious choice at every meal. It’s nice to pay $3.50 for beer and wine and under $6.00 for mixed drinks. It’s nice to have so many water sports available from a ramp that is lowered from the stern. It’s nice to know that more than half of the passengers have been aboard the Royal Clipper previously. It’s nice from the beautiful maroon mahogany paneling to the special dinnerware. The niceties go on and on. Yes, we will be back for many more adventures on The Royal Clipper. I have taken 30 other cruises, most on the most luxurious, and have visited 93 countries. I have found the niche that I enjoy most. Ahoy, mate! Read Less
Sail Date March 2019
Everything was incredible!! They make you feel like family and you never want to leave the ship! The food was world class and the service on the ship was otherworldly, the drinks on board were incredible and allowed you to venture into a ... Read More
Everything was incredible!! They make you feel like family and you never want to leave the ship! The food was world class and the service on the ship was otherworldly, the drinks on board were incredible and allowed you to venture into a whole other culture and a whole other world of excitement! It is a wonderful mix of people and every passenger on board was so fun and excited and so sweet to everyone else. The stage shows that they put on our like a broadway musical and the performers can sing with the best of them! They have a full range of things for you to do whether it’s hanging by the 5 pools and jacuzzi’s they have, learning about the many secrets of pirate treasure, world class shopping with incredible deals, or anything else you can think of, there is never ever a dull moment. Everything was so smooth especially with their new medallion you use for everything!! It is the best thing out there!! 100% recommend!!! Read Less
Sail Date March 2019
Did not know what to expect on this our first cruise as we had read so many varied reviews, but we could not fault our cruise experience, we booked a large balcony cabin and it was perfect, we had our own sun lounger, table with 2 chairs ... Read More
Did not know what to expect on this our first cruise as we had read so many varied reviews, but we could not fault our cruise experience, we booked a large balcony cabin and it was perfect, we had our own sun lounger, table with 2 chairs and a hammock! It was ideal to get away from the hustle and bustle of the pool deck areas and really chill out. Okay the Marella explorer is not brand new and not as huge as some of the other cruise ships but for us it as just right. The main self service dinning room served a good range of hot and cold dishes which changed daily, and if you wanted a full English breakfast you'd have to go a long way to beat it, we also tried out the specialty restaurants, some you had to pay a cover charge for, but well worth it, and the all inclusive drinks package was the best we ever had, all the top and well known beers and spirits.We can't praise all the staff on-board enough, from the cleaners to the ships Captain, nothing was too much. Plenty of hand sanitisers' everywhere, entertainment and activities were suited to all age groups and were well organised, The only thing I would do differently next time would be to book shore excursions on-board the ship, yes they are more expensive than doing it yourself but it saves the hassle of being pestered by the hoards as you walk out of the port area into local towns, overall we had a fantastic first cruise experience and certainly do it all over again, especially on the Marella Explorer. Read Less
Sail Date March 2019
they clean your room everyday, Varieties of food, Dining experience is really awesome. service is great, Ice cream bar was great, international cafe, Karaoke bar, fitness room, Art auction, love the idea of formal night and going to a fine ... Read More
they clean your room everyday, Varieties of food, Dining experience is really awesome. service is great, Ice cream bar was great, international cafe, Karaoke bar, fitness room, Art auction, love the idea of formal night and going to a fine dining after having pictures from the photographers and you will your pictures that same day...you can watch live shows everyday with their funny Cruise director & his staff, lots of entertainment and things to do, love all this fun games with the staff especially with the cruise director Matt, foods is great, enough restaurants to choose, great service, smooth sailing and they are organized, i will plan a next cruise this year again and i will convince some of my relatives and friends to join me and my wife for the next cruise before end of 2019, and hoping they will come out a promotion to back up my plan Read Less
Sail Date March 2019
Having cruised "Princess" before, I was pretty sure that this would be a great cruise, and at a reasonable cost. I WAS RIGHT. Embarkation/Debarkation fast, and painless. Cabin was just a bit larger than some of the other lines ... Read More
Having cruised "Princess" before, I was pretty sure that this would be a great cruise, and at a reasonable cost. I WAS RIGHT. Embarkation/Debarkation fast, and painless. Cabin was just a bit larger than some of the other lines I've sailed recently. Food was very good, and the buffet was OUTSTANDING. Service in the buffet was very, very good as well. BIG shows were much better than the recent offerings, on some other lines, and the presence of LIVE MUSICIANS was a surprise offering. Crew was great overall, with the only exception the wait staff at my table. They were slow, and always blaming someone else for their lack of service. (Kitchen is slow, etc.,etc.,etc. Food in the dining room was, good, but IMO, nothing exceptional. With the outstanding buffet, and several extra cost restaurants, there is no reason to be anything but pleased with the food offerings aboard this fine ship. Read Less
Sail Date March 2019
First cruise with Norwegian and first Caribbean cruise, leaving from Miami and visiting Puerto Rico, St. Thomas, St Kitts, Barbados, St. Lucia and St. Martin, hopefully the first of many. Embarkation process was good, there's often ... Read More
First cruise with Norwegian and first Caribbean cruise, leaving from Miami and visiting Puerto Rico, St. Thomas, St Kitts, Barbados, St. Lucia and St. Martin, hopefully the first of many. Embarkation process was good, there's often a little queuing to be done but chill, you're on holiday, so tell your face! We had an inside cabin which was more than adequate and the bathroom was bigger than some I've had on other ships. Our steward was great and the clever towel animals he left always made us smile! The food was amazing and more than enough choice in the included restaurants, so we didn't try any speciality dining. Our favourite was the Grand Pacific for ambience but the choice in the buffet was fabulous and great quality also. As we had a few early starts with excursions we ordered room service on a few mornings (included) which was a very welcome addition. They did make a few mistakes but these were rectified with a phone call. We bought the beverage package but it does NOT include the Starbucks coffee, so be aware. We found staff at all the bars to be friendly and helpful, especially Marcia in Bliss. Cocktails under $15 are included and as most of them were we enjoyed trying a few different ones! Entertainment was good, nothing spectacular, but good, apart from the "Las Vegas" singer singing Whitney Houston songs who I think would have been more suited to Tina Turner than Whitney! The aerial due were fantastic and I think I've seen them on another ship. We entered a few quizzes which were fun, but didn't play in the casino or bingo, which I thought was quite expensive at $39 for the smallest package! I did treat myself to some spa time, although I did think their prices very high, even for a cruise ship. I think the norm is about £1 (75c) per minute but their prices are more than double that. I did think their spa package was good value though, $219 for the week (about £24 per day) for the use of all the facilities - sauna, steam room, jacuzzi, therapy pool, relaxation beds, etc. We had booked an excursion at each port, again a bit pricey but not having been before thought it best. If visiting again however I would definitely make transport enquiries and explore myself. Enjoyed all the excursions bar St. Lucia Historical Island Tour which was very rushed and a waste of time really; the best by far was the Legendary Kon Tiki Beach and Sightseeing in St. Thomas, which was fabulous fun and not to be missed! My travelling companion was a cruise virgin and has already asked if I'd like to join her on another one next year - yay! another convert! She loved it and, like me, found nothing of note to complain about, so those that do are either extremely unfortunate, VERY hard to please or just miserable and looking for something to complain about! Norwegian Jade and this route definitely recommended! Read Less
Sail Date March 2019

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