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30 Singapore to World Cruise Reviews

The reason why I gave the title "Was a great Cruise" was because my wife and myself who have been on 8 RCL cruises chose to go on this cruise not because of the ports she called on but to experience the ship and all its great ... Read More
The reason why I gave the title "Was a great Cruise" was because my wife and myself who have been on 8 RCL cruises chose to go on this cruise not because of the ports she called on but to experience the ship and all its great innovations etc. On the outset let me state that cruising in Asia is not the same as anywhere in the world. Cruising is relatively in its infancy stages especially in the minds of Asians who have a mind set that they want to get the best out of the buck they have spent, Unlike western culture it is not customary to sit around the table for hours and have conversations and discussions with the waiting staff this does not happen in the main in this region and hence the thinking of RCL to cater for this region is understandable. additionally now the new trend to be glued to the social media and post everything and anything that moves , which is now unfortunately becoming the norm and conversations are just becoming a thing of the part for those who let their lives to be ruled by Social Media. Many young Asians have in recent times have become very wealthy and it is something that they need to boast about and hence will go to any lengths to display it. Before boarding I read a lot of the reviews about the dinning and must admit that the only thing we kind of missed was the atmosphere of the big dining room etc and the ambience that went with it. we ate in most of the restaurants and given we were only a couple we had pretty good service and the food was served quickly and whatever was requested. on the booking of tables we tried various options and each time we got a table . 1. made a booking, 2. went late for a booking, 3 made no booking and each time we got a table within 5 minutes of entering the restaurant. again only 2 of us so no issues at all Embarkation. from the moment we left the taxi to the check in ( we had priority being Emerald) it took us 20 mins to get to the cabin and within 20 mins we had our bags. the reason efficient local check in authorities, immigration clearance and Singapore efficiency. The cruise terminal authorities make sure things run super smooth. Activities and Shows all up to a good standard we took the behind the scenes tour which lasted 5 hours at sea and we got a great appreciation for the ship and the staff. Stateroom was super, clean and we were able to store everything we wanted. Cabin Attendant was on call 24 hours and all it took was a phone call for assistance. Port Excursions As stated before we did the cruise for the ship not the ports. on the two RCL excursions we took only because we wanted to use the transportation and the rest we did on our know having travelled to these ports in the past. Disembarkation, it didn't help the ship being delayed by fog of for over 6 hours and RCL did their best to provide free internet, opened restaurants, and organised activities. however when it came to disembarkation they could not control the local authorities who were more bothered with getting on board etc, another cruise ship arrived at the same time and all of a sudden you have 6000 + passengers trying to disembark. result total chaos , welcome to China and it was every man for himself, this chaos was not only at the terminal but once one got to local transportation area it was even worse, so one cannot just blame RCL. however the last 4 hours were kind of challenging but once we got out of the area the memories of the trip made it sweater. the WOW factor the North Star went on it twice, once at sea and once in Hong Kong and second WOW factor was the entry into Hong Kong harbour in brilliant sunshine. all up we were very impressed and resulted in us booking our next cruise on board the Serenade of the Seas in Europe. Thanks RCL and again to cruisers who want to cruise in Asia please have a very open mind to cultures and customs and you will be right Read Less
Sail Date June 2015
We cruise regularly and have sailed on RCI, NCL, Celebrity, Silver Sea, and Princess. Quantum of the Seas is one of the best cruises we have taken. We are couple in our late 30s and like the finer things in life but also like to have fun. ... Read More
We cruise regularly and have sailed on RCI, NCL, Celebrity, Silver Sea, and Princess. Quantum of the Seas is one of the best cruises we have taken. We are couple in our late 30s and like the finer things in life but also like to have fun. We consider ourselves lucky enough to be able to vacation and cruise. Was the cruise perfect? No. Is any cruise perfect? No. But I guess it is how you look at the world and we prefer to have ourselves a fantastic time! Now onto Quantum. What an amazing ship! So modern, so many great activities and venues. Have sailed on many RCI ships and Quantum is a definitely a great step forward. Arrived early for embarkation at Singapore – big, well layed out terminal. Checked in then waited till our coloured card was called. From customs took around 10 mins to get on the ship. Considering such a big ship embarkation went quite well. Arrived in the Royal Esplanade and WOW! Sparkling and new, clean, modern and spacious. Spaces we loved on the ship were 270, Seaplex, Ripcord Sky Diving, the adults pool and Jamie’s Italian our fav restaurant. Ship design/decor reminded us of Celebrity – very tasteful and a luxurious feel. Cabin - Balcony on deck 8. Beds super comfy, nice to see a bigger ensuite with a proper shower screen, plenty of storage and big flat screen TV. Room service attendant friendly and cleaned the room well. USB points handy for charging. No shampoo/conditioner but asked our steward and these were provided. Dining - Had no issues with Dynamic Dining so seems RCI have fixed the problems from last year. Liked being able to go to whichever restaurant we liked. Menus changed after 4 days and had some ‘always available’ options. Booked some of the restaurants before we cruised and some onboard using the APP. Longest we had to wait to be seated was 5 mins. Chic the best quality food and service. A little patchy in American Icon. Food could have been better in Silk but I guess that is personal taste. A lot of the wines by the glass were not available but sommelier helped with substitutes. Wonderland was fun and different – great atmosphere and quirky menu. Our waiter knew the menu inside out and was fantastic - the beef melted in your mouth. Jamie’s Italian was our fav. $30 for dinner, $15 for lunch. Lunch menu pretty much same as dinner with a few items removed. Have to try the meat plank and the calamari! Pastas made fresh daily and were delicious. We wanted to try a few and our waiter suggested smaller size portions which they can do. Eugenio also knew the menu inside out to the extent of where the ingredients were from. Do not miss Jamie’s! Johnny Rockets had changed to Kung Foo Panda Noodles for the Asian market - didn't eat there but was $4-5 for noodles/dumplings. LOVED Cafe 270 - Quantum's version of the Park Cafe. Roast Beef rolls as always were delicious. Salad bar had the tastiest Noodle and Caesar Salads and all made fresh for you. Good spot to grab a bacon and egg muffin in the morning as the Windjammer usually pretty packed. Activities - Quantum offers lots of new things to do. Sea Plex always had something going on – did the bumper cars several times – so much fun! Glow Party was something different with the DJ floating overhead in a rotating capsule. Tried the roller skating as well. They also had dance classes in there. Ripcord by IFly was fantastic. Booked on 1st day using the APP. Whoever thought you could sky dive on a ship! You had to remove everything in case it got caught in the giant fans - including any false teeth which our instructor told us had happened! North Star usually had a queue of maybe 1hr or more – best time to go first thing in morning. Loved the views particularly in Hong Kong. Maybe they could work out some sort of booking system for North Star. All the activities we tried were free. 270 lounge was our fav indoor venue. Great views over the back of the ship and the show Starwater was spectacular. Giant projections on the glass, aerial performers hanging from the roof and 6 robo screens. Haven’t seen anything like this before on land or sea and loved it – went several times. They did min robo shows during the day definitely worth seeing. Not a huge fan of the new production show Sequins & Feathers – very loud and strange choice of songs - felt like we were being screamed at. Spent a lot of time in the adult Solarium – beautiful design and healthy cocktails at the bar. Kids would sometimes come into the infinity pools and we appreciated the solarium attendants asking them to leave (nicely). Music Hall a new venue for RCI ships – 2 level live music venue and other activities like a ‘silent disco’ where you listen to the music through headphones. The live bands played a mix of songs in English/Cantonese/Mandarin to cater to the mixed passengers. Vintages the place to go for wine – Ting and the other bartenders so friendly and enjoyed chatting with them. We had the Ultimate bev package and most wines by the glass included. A quieter venue and super comfy chairs/lounges. Technology overall worked really well. Internet was cheap compared to other cruises and high speed - $15 per day 1 device or $10 per day if you connected 2 devices. Liked using the APP to book shows, dining, shore excursions, etc. Easier than queuing up to book. Bionic Bar worked most of the time – you could choose from a menu or make your own cocktails. Very cool to watch a robot make your drink something different! Service overall excellent. A lot of new staff onboard as the ship was on its way to China. A few issues here and there but no doubt will get better. Queues usually long at the front desk. We were delayed getting into Shanghai due to fog. Bit of a pain but I guess you can’t control the weather. Didn't let it spoil our holiday. Overall a fantastic holiday and would not hesitate to sail on a Quantum ship again – hopefully Ovation when she comes down to Aus. If you can’t enjoy yourself on this ship then something must be wrong! Read Less
Sail Date June 2015
Left the Quantum of the Seas last night in Shanghai. The cruise overall was disappointing but disembarkation was awful. We arrived many hours late because of fog-- no one's fault-- but how it was handled was dreadful. There was no ... Read More
Left the Quantum of the Seas last night in Shanghai. The cruise overall was disappointing but disembarkation was awful. We arrived many hours late because of fog-- no one's fault-- but how it was handled was dreadful. There was no communication. We had the air-sea package and missed our flight with the delay and were told we would be put up in a hotel overnight. after three inquiries of various staff I was told we would be met after we cleared customs and given direction. There was a massive throng of people in the terminal. We inquired of multiple employees of RC until we finally found one who knew. It was 2.5 hours standing and being pushed and shoved and having my feet stepped on until we got on the bus for our assigned hotel. We were then told RC would only pay for a room with 2 twin beds and 2 breakfasts and we are a party of three. We were also told we would have to take a cab to the airport , and I just found out by accident from overhearing another passenger's conversation that a bus is being sent by RC to fetch us at noon. The above experience dominates my impression of the cruise at this time, but here are few few other quibbles. No shampoo, conditioner, or bath or hand soap were in the bathroom when we arrived and were never replaced unless we asked. The same for laundry bag and request form.restaurant orders wre repeatedly gotten wrong. The worst restaurant was Silk, which looked and sounded so inviting on the website. Sorry to go on so, but this was my 5th criise, including one on RC to Alaska, and I enjoyed the others much more. Read Less
Sail Date June 2015
So much to dislike, I don't know where to start. Embarkation took 2 1/2 hours and then we arrived in our suite to find another passenger's bags and clothes in the wardrobe. My bag could not be located and finally we found it in ... Read More
So much to dislike, I don't know where to start. Embarkation took 2 1/2 hours and then we arrived in our suite to find another passenger's bags and clothes in the wardrobe. My bag could not be located and finally we found it in the held luggage room some 5 hours later. Nobody could tell us why. Our suite had dirty greasy fingerprints over the glass and furniture, so poorly cleaned. The service in the dynamic dining restaurants was poor and after being encouraged to buy bottles of wine on the first night to get the discount, we found out the discount was a paltry $1. Then each night the staff went through the same routine of trying to find our wine, usually after dinner was over and then not even chilled. The shopping was woeful, no general store so couldn't even buy toothpaste. Everything I chose in the small makeup store was out of stock. However if you wanted to buy cartons of cigarettes and watches there were plenty to choose from. The ship was disorganized and the access wrist band didn't even work half the time. Staff at times seemed disgruntled at the so called "smart ship" So much hype about the robot bar tenders and most of the time they sat there idle. The staff serving breakfast in the Coastal Kitchen were friendly and attentive (the only highlight) but even then they never remembered our name even though we are there every day. The service does not come close to that offered on Celebrity and Princess. The 3 1/2 hour disembarkation process was disgusting. Never again will we sail with RCI. Quantum of the seas promised so much but delivered so little. Read Less
Sail Date June 2015
Having never experienced a 29 day cruise, we were a little unsure what we would think and booked this leg of the world cruise. we loved it so much we could have stayed on for weeks more. We are used to the various people who complain ... Read More
Having never experienced a 29 day cruise, we were a little unsure what we would think and booked this leg of the world cruise. we loved it so much we could have stayed on for weeks more. We are used to the various people who complain about many issues on all cruise ships, including this and we wonder what people really expect when paying these very reasonable prices mostly offered these days. We could point to some areas that can be improved on Arcadia...the evening meals in the buffet were very poor..leftovers mixed together, very little choice, and the dining room menus could be varied a lot more also. However we always found some very enjoyable food to eat in the dining room and it sure beats cooking it yourself! Staff were friendly..we had the most superb waiter..Sadashiva and will never forget his humour, kindness and great service to us and everyone we dined with. We tried out the ballroom dancing lessons with Jeffrey..what an amazing teacher and we soon found we were hooked an loving every session. To get such expert teaching as one of the included services onboard is wonderful..many people take these items for granted. Also Garry is a fantastic line dance teacher and soon had us exhausted but begging for more routines! We had an inside cabin, which we usually as we are really in our cabin. We were pleased with it's large size and had plenty of storage space. We thought the Arcadia handled the seas beautifully, in contrast to what others have said, and we never had a moment of seasickness. The Arcadia cough as it was called was certainly a worry for many people. We weren't affected but knew many who were and we doubted if the staff really accepted full liability that something had definitely become entrenched in terms of a virus on this ship and needed a whole ship disinfectant approach. Speaking of which it did disappoint us that mandatory hand washing on entry to all dining venues was not enforced...people were allowed to wander in and not wash their hands and this is one way the ship's crew can play their part in keeping viruses to a minimum. It seems P&O do not value the cruise critic group and did little to help organise meetings...the need to realise it is in their interests to promote the groups and learn from the valuable feedback from guests. Similarly there was not organised GLBT meetings which we would have appreciated and this is the first cruise line we have sailed on that doesn't have regular meetings gazetted..another area where P&O can lift their game. Evening shows were fantastic...the Headliners, ship's company, were the best we have heard on any cruise line and need to be highly congratulated...they were of international standard indeed, as were many other acts brought on for the cruise. As others have commented, unfortunately P&O is going down the same line as other companies...raising prices on all the extras that means they end up losing out. Photos were an extraordinary price...if lowered, many more would be bought..as it is, hundreds were shredded due to lack of sales. Ship's tours, like many lines, were way above acceptable pricing and again more competitiveness with land tours would please guests and mean better sales for P&O. Spa salon prices were so dear, walking past we often saw absolutely no one in there. Spa staff were placed around the ship trying to sell services, again with little interest from passers by due to pricing. These are areas we believe P&O could change, but taking a general view of the cruise, we would do it again and thought it was great value for money. We made some wonderful new friends whom we shall stay in touch with and treasure the memories for long to come. Read Less
Sail Date March 2015

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