Singapore Holland America Line Westerdam Cruise Reviews

Visa Services: told to get a Chinese visa by Holland at a cost of $1000; ship offered them for free while underway. Guest Services barely apologized and offered no compensation. Excursions: over half the guides didn't speak English well enough to answer questions or give commentary, visited sites were repetitive and boring. It was clear Holland had done no quality control on their excursions or ...

I choose this cruise because I was looking forward to exploring and getting to know SE Asia. It was a terrible experience overall. The ports of call were in dirty, large cities where it was difficult to get out of the city areas without taking long bus rides. The tours were long, boring and we could barely understand the guides. When we went to the shore excursion desk, they didn't know anything ...

This was a special birthday gift for my husband it was bad no organisation after 2 hrs in Singapore immigration and booking in we got to ship to find another queue to hand in passports after another hr we were free they said they needed them for immigration to Phuket which was 2 days away dinner that night took 3hrs. In Phuket we were landed in an industrial area by tender very choppy and long ...

We were on this ship for 59 days. For 59 days we smelled SEWAGE in the corridors. The ship and its furnishings appeared rundown, worn out and FILTHY. Cabin ceiling ventilator was encrusted with dirt and dust. Some food served in the main dining room looked and smelled rotten. Kitchen staff paid UNFAITHFUL adherence to special dietary need and illness ensued requiring proximity to bathroom and ...

Embarkation/disembarkation: generally quite smooth. Embarkation took a bit longer than other cruises I had been on, but it may be due to the departure procedure in Singapore. Dining: Lido buffet and Main Dining Room In general, the food was over-salted, so much so that I had to ask for half a cup of soup and added a half cup of hot water to make it edible. You can do that to liquids, but ...