2 Holland America Volendam Cruise Reviews for Repositioning Cruises to Asia from Singapore

Great experienced with Volendam, The food in general is super, rate it 5 star, fresh tropical fruits and vegetables, That I love. Only kind of confusing to us that the tip( fooien) charge us daily They should include with the total price ... Read More
Great experienced with Volendam, The food in general is super, rate it 5 star, fresh tropical fruits and vegetables, That I love. Only kind of confusing to us that the tip( fooien) charge us daily They should include with the total price when we booked the cruise. Our excurshion we all booked through Volendam so no headache ( little kind of pricey), But It was worthy indeed, even booked also the airport transfer,.. All our local guides in every ports were super, excellent. Its small cruiseship but seem huge spaces.. The design, interior is excellent. Everywhere in the ship is clean, except the public toilet kind of no goed smell. I thought it was just my sensitive nose but more than few people complained about it. Certainly we will go again with Holland America line. The Embarkation in Singapore Harbourfront went smoothly, so as disembarkation in Hongkong, All were excellent organized. My husband and me love the Holland America Line, We love the ship. Read Less
Sail Date December 2017
Embarkation in Singapore was reasonably straight forward (in spite of being taken to the wrong cruise centre by the taxi driver). The only thing that could have been improved was the forms we had to fill out while standing in a mass of ... Read More
Embarkation in Singapore was reasonably straight forward (in spite of being taken to the wrong cruise centre by the taxi driver). The only thing that could have been improved was the forms we had to fill out while standing in a mass of other guests. Our cabin was fine apart from the fact we could barely see out of the window, a window clean now and again would not hurt HAL! Now for the bad bits. First night in the Rotterdam (open dining) we had to ask for water, then we had to ask for a wine list, then after about 20 minutes we had to ask for the wine waiter to order our wine which eventually arrived after we had finished our main course. And this standard of service only improved marginally over the ensuing 4 weeks. Food standard was good, entertainment marginal and other activities a bit ordinary. Then came the dreaded GI, along with a plumbing problem which delivered half the ship filthy dark brown water. this was sorted after a week or so. And have you spent a reasonable amount of time in a cabin when the toilet would not flush? At least 8 different occasions after which only by pounding on the front desk was this problem eventually fixed. Don't get me started on shore excursions and HAL's ridiculous charges. We only did one ship excursion, the rest were all organised privately for about a third of the price. Finally, as some other reviewers have mentioned, the 15% "service" charge levied on every thing, followed by the $11.50 per person per day tipping charge (which I refused to pay) is way overboard. Apart from the above it was a pretty good cruise. Read Less
Sail Date March 2015
Volendam Ratings
Category Editor Member
Cabins 3.5 4.0
Dining 4.0 4.0
Entertainment 3.5 3.5
Public Rooms 4.0 4.2
Fitness Recreation 4.5 3.8
Family 3.5 3.8
Shore Excursion 4.0 3.5
Enrichment 5.0 3.5
Service 5.0 4.2
Value For Money 4.0 3.8
Rates 4.0 3.9

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